This document provides information on spare parts, the removal and
replacement of all parts, as well as information on troubleshooting, POST
error messages, and diagnostic indicator lights.
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Company.
WARNI NG: Text set off in this manner indicates that failure to follow directions could result in bodily
Å
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
Service Reference Guide bc1000 and bc1500352971-005iv
1.1 S par e Pa r t s
1
Spare Parts
Spare Parts
bc1000 Spare
ItemDescription
1Blade PC complete with 1 memory module 4,
hard drive 2, and RTC battery 5
1Blade PC complete with 1 memory module 1,
hard drive 2, and RTC battery 3 (Japan only)
1*Blade PC with RTC battery 5 but no other parts.N/A*N/A*
2*40 GB Hard drive complete with mtg. bracketN/A*N/A*
3Graphics diagnostic card (for debug use only)404275-001404275-001
4Memory module, 256 MB SODIMM407679-001407679-001
Memory module, 512 MB SODIMM407680-001407680-001
Memory module, 1 GB SODIMM407724-001407724-001
5*RTC batteryN/A*N/A*
*Parts available after expiration of advance exchange warranty.
Service Reference Guide bc1000 and bc1500352971-0051–1
Part Number
404273-001404273-001
N/A407510-291
bc1500 Spare
Part Number
Spare Parts
1–2352971-005Service Reference Guide bc1000 and bc1500
Removal and Replacement
The Blade PC may be covered under an advance exchange warranty provision. Check the
✎
warranty documentation that came with your Blade PC for more information.
2.1 Returning the Blade PC
Before returning the Blade PC for repairs:
1. Reinstall the image on the hard drive before calling for a replacement unit. A faulty image
can act like a component failure.
2. Remove any extra memory and the graphics diagnostic card you may have installed on the
Blade PC. Only the original amount of memory will be shipped on the replacement unit
2.2 Removal and Replacement
2
2.2.1 Powering Down the BladeSystem PC
1. Ensure the blade PC is not active by verifying that the Health LED (Item 2) is off.
Service Reference Guide bc1000 and bc1500352971-0042–1
Removal and Replacement
ItemLEDStatusDescription
1Unit
Identification
2HealthOff =
3NIC AOff =
4NIC BOff =
5Drive activityOff =
6PowerOff =
Off =
Blue =
Blue blinking =
Green =
Amber =
Red =
Red blinking =
Green=
Green blinking =
Green=
Green blinking =
Green blinking =
Amber=
Green =
Off
Identification of blade PC
Being emotely accessed
Blade PC off
Blade PC on and good health
Blade PC degraded or power-up prohibited ny
the Integrated Administrator.
Blade PC critical
Blade PC critical
No connection
Linked to network
Linked and activity on the network
No connection
Linked to network
Linked and activity on the network
No drive activity
Drive activity
No AC power to enclosure or blade PC
Envclosutre on and health good
Blade PC power turned on
2. If the blade is active, notify the users and stop applications as necessary.
3. Shut down the operating system. This may shut off the blade PC power.
4. If the blade PC still has power, power down the blade PC by either:
❏ Using the Integrated Administrator or
❏ Pressing the power button 6 on the front of the blade PC above.
To perform an emergency shut down of the blade PC, press and hold the blade power button for
four seconds.
CAUTION: Performing an emergency shutdown on a blade PC may result in the loss of any unsaved
Ä
data.
2–2352971-004Service Reference Guide bc1000 and bc1500
2.2.2 Removing the BladeSystem PC
To remove a blade PC:
1. Power down the blade PC. See “Removal and Replacement” on page 1
2. Press the release latch 1.
3. Pull down the ejector lever 2.
4. Remove the blade PC from the enclosure.
Removal and Replacement
To install a new blade PC, reverse the removal procedures.
Service Reference Guide bc1000 and bc1500352971-0042–3
Removal and Replacement
2.2.3 Replacing the Memory
1. Power down the blade PC. See “Removal and Replacement” on page 1
2. Remove the blade.
3. Release the latches on each side of the DIMM slot 1. This will allow the module to rotate
upwards.
4. Remove the DIMM from the slot 2.
2–4352971-004Service Reference Guide bc1000 and bc1500
Removal and Replacement
To replace the module:
1. Insert the DIMM at a 15 degree angle 1, making sure that the notch on the bottom of the
DIMM aligns with the notch in the socket.
2. Press the DIMM down towards the board 2, ensuring that it is fully seated and the two
latches snap into place.
Service Reference Guide bc1000 and bc1500352971-0042–5
Removal and Replacement
2.2.4 Installing the Optional Graphics Diagnostic Card
1. Power down the Blade PC.
2. Remove the blade.
3. Lay the Blade PC down on a flat surface and install the graphics card into the sockets.
The card’s pins are keyed so that it will only install one way.
✎
To remove the card, pull it firmly, straight out of the sockets.
2–6352971-004Service Reference Guide bc1000 and bc1500
2.2.5 Installing the Diagnostic Adapter
1. Power down the Blade PC.
2. Insert the adapter into the diagnostic connector on the front of the blade 1.
3. Tighten the thumbscrews that secure the adapter in place 2.
Removal and Replacement
Attaching the USB 1.1 diagnostic adapter
Attaching the USB 2.0 diagnostic adapter
To remove the diagnostic adapter, reverse the removal procedures.
Service Reference Guide bc1000 and bc1500352971-0042–7
Removal and Replacement
2–8352971-004Service Reference Guide bc1000 and bc1500
Connectors and Passwords
3.1 Connectors and Jumpers
3
Connectors and Jumpers
ItemDescription
E49Password jumper
P40Graphics diagnostic card connector (outboard)
P41Graphics diagnostic card connector (inboard)
SW50 or CMOSCMOS reset button
XBTRTC battery
XMM1 or DIMM1Memory module socket 1
XMM2 or DIMM2Memory module socket 2
XU1Processor socket
Service Reference Guide bc1000 and bc1500352971-0053–1
Connectors and Passwords
3.2 Passwords
3.2.1 Remove a Setup Password
1. Power down the Blade PC.
2. Remove the blade.
3. Install a jumper on the E49 header.
4. Power up the unit. The password is now removed.
3.2.2 Establish a Setup Password
Power down the Blade PC.
1. Remove the blade.
2. Remove the jumper from the E49 header.
3. Power up and Use F10 retup to establish the setup pasword.
3–2352971-005Service Reference Guide bc1000 and bc1500
Red4 BlinksBlade power failureMove blade to different bay. If:
Red5 BlinksBad memory or
memory-related error
Red6 BlinksBad graphics
diagnostic card
Red7 BlinksBlade system board
failure
Replace blade.
• Verify system fans working properly.
• Replace blade.
Replace blade.
• problem follows the move, replace the
blade.
• problem is solved - enclosure backplane
problem.
• Reseat memory and reboot.
• Replace memory.
• Replace blade.
• Replace graphics diagnostic card.
• Replace blade.
Replace blade.
Amber*SolidBad ROM Upgrade• Flash ROM.
• Download or use a different ROM image.
*Main power turned on
#Main power turned off
Service Reference Guide bc1000 and bc1500352971-0054–1
Diagnostics
Diagnostic Indicator Lights
Health
LEDActivityProblemCorrective Action
Amber#SolidTemperature Caution
graceful shutdown
NONENONEEnclosure or blade
system board power
failure
*Main power turned on
#Main power turned off
Blade has shut down gracefully becasue of an
overtemperature situation. When main power is
reestablished, the condition will self-correct but
post-video POST message will be displayed.
If enclosure Health is OK, move blade to
different bay. If:
• problem follows the move, replace the
blade.
• problem is solved - enclosure backplane
problem.
4–2352971-005Service Reference Guide bc1000 and bc1500
4.2 POST (Power On Self Test) Error Messages
POST Error Messages
Health
Message
LED Corrective Action
Diagnostics
101-O pt i on ROM C he cks um
Error
102/103-System Board errorRed• Clear CMOS.
162-System Options Not Set Amber• Set time and date in Computer Setup.
163-Time & Date Not SetAmber• Set time and date in Computer Setup.
164-Memory Size ErrorAmber• Ensure DIMMs are properly installed.
201-Memory ErrorRed• Ensure DIMMs are properly installed.
Red• Clear CMOS
• Flash ROM if necessary.
• Replace the blade.
• Replace the blade.
• Replace the RTC battery.
• Replace the RTC battery.
• Verify proper DIMM type.
• Remove and replace modules one at a time to
isolate faulty module.
• Replace blade.
• Verify proper DIMM type.
• Remove and replace modules one at a time to
isolate faulty module.
• Replace blade.
.
303-Keyboard Controller ErrorAmber• Reconnect keyboard with blade turned off.
•Try different keyboard.
• Replace blade
304-Keyboard or System Unit
Error
172 0 - S M A RT H a r d D ri v e
detects immanent failure
1780-Disk 0 FailureAmber• Run Computer Setup IDE self test from Computer
Service Reference Guide bc1000 and bc1500352971-0054–3
Amber• Reconnect keyboard with blade turned off.
•Replace keyboard.
• Replace blade.
Amber• Run Drive Protection System test if applicable.
• Apply firmware patch (www.hp.com/support).
• Back up contents and replace the hard drive.
Setup.
•Replace hard drive.
Diagnostics
POST Error Messages
Health
Message
1782-Disk Controller Failure Red• Run Computer Setup IDE self test from Computer
1790-Disk 0 ErrorAmber• Run Computer Setup IDE self test from Computer
1800-Temperature AlertAmber• Check that enclosure fans are running.
LED Corrective Action
Setup.
•Replace hard drive.
• Replace blade.
Setup.
•Replace hard drive.
• Replace blade.
• Check that there is air flow between the fans and
the blade.
• Check the processor heat sink
• Replace the blade
1998 - M as t er B o ot R ec o rd
Backup has been lost.
Invalid Electronic Serial
Number
AmberRun Computer Setup to update the MBR Backup.
Amber• Run Computer Setup. If data is loaded/will not
allow changes download SP5572.EXE
(SNZERO.EXE) from www.hp.com.
• Run Computer Setup, enter serial number under
Security, System ID, then save changes.
4–4352971-005Service Reference Guide bc1000 and bc1500
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