HP (Hewlett-Packard) B5A24UA-ABA, G62 User Manual

HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: May 2010
Document Part Number: 620650-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
MSG revision history
Revision Publication date Description
A October 2010
Added newly supported hard drives to spare parts listings in the
following locations:
storage devices on page 26, Sequential part number listing on page 29, Hard drive on page 42.
Added newly supported memory modules to spare parts listings in the
following locations:
storage devices on page 26, Sequential part number listing on page 29, Memory module on page 50.
Added newly supported WLAN modules to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing on page 29, WLAN module on page 47.
Added newly supported processors to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing on page 29, Processor on page 81.
Added newly supported system boards to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing on page 29, System board on page 74.
Computer major components on page 17, Mass
Computer major components on page 17, Mass
v
vi MSG revision history
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Identifying the hardware ....................................................................................................................... 5
Top components ................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Button and speakers ............................................................................................................ 8
Keys ..................................................................................................................................... 9
Display ............................................................................................................................... 10
Right-side components ....................................................................................................................... 11
Left-side components ......................................................................................................................... 12
Bottom components ........................................................................................................................... 13
Wireless antennas .............................................................................................................................. 14
Additional hardware components ....................................................................................................... 15
3 Illustrated parts catalog ............................................................................................................................... 16
Serial number location ........................................................................................................................ 16
Computer major components ............................................................................................................. 17
Display assembly components ........................................................................................................... 23
Plastics Kit .......................................................................................................................................... 25
Mass storage devices ......................................................................................................................... 26
Miscellaneous parts ............................................................................................................................ 28
Sequential part number listing ............................................................................................................ 29
4 Removal and replacement procedures ....................................................................................................... 34
Preliminary replacement requirements ............................................................................................... 34
Tools required .................................................................................................................... 34
Service considerations ....................................................................................................... 34
Plastic parts ....................................................................................................... 34
Cables and connectors ..................................................................................... 35
Drive handling ................................................................................................... 35
Grounding guidelines ......................................................................................................... 36
vii
Electrostatic discharge damage ........................................................................ 36
Packaging and transporting guidelines ............................................. 37
Workstation guidelines ..................................................................... 37
Equipment guidelines ....................................................................... 38
Component replacement procedures ................................................................................................. 39
Serial number .................................................................................................................... 39
Computer feet .................................................................................................................... 40
Battery ............................................................................................................................... 41
Hard drive .......................................................................................................................... 42
Optical drive ....................................................................................................................... 45
WLAN module .................................................................................................................... 47
Memory module ................................................................................................................. 50
............................................................................................................................................ 51
RTC battery ....................................................................................................................... 51
Keyboard ........................................................................................................................... 53
Top cover ........................................................................................................................... 56
Speaker assembly ............................................................................................................. 59
Power button board ........................................................................................................... 61
TouchPad button board ..................................................................................................... 62
Modem module .................................................................................................................. 63
USB board ......................................................................................................................... 65
Power connector ................................................................................................................ 67
Display assembly ............................................................................................................... 68
System board ..................................................................................................................... 74
Fan/heat sink assembly ..................................................................................................... 77
Processor ........................................................................................................................... 81
5 Setup Utility ................................................................................................................................................... 83
Computer Setup in Windows 7 ........................................................................................................... 83
Starting Setup Utility .......................................................................................................... 83
Using Setup Utility ............................................................................................................. 83
Changing the language of Setup Utility ............................................................. 83
Navigating and selecting in Setup Utility ........................................................... 84
Displaying system information .......................................................................... 84
Restoring default settings in Setup Utility .......................................................... 85
Exiting Setup Utility ........................................................................................... 86
Setup Utility menus ............................................................................................................ 86
Main menu ........................................................................................................ 86
Security menu ................................................................................................... 86
System Configuration menu .............................................................................. 87
Diagnostics menu .............................................................................................. 87
Computer Setup in Linux .................................................................................................................... 88
Starting Computer Setup ................................................................................................... 88
viii
Using Computer Setup ...................................................................................................... 88
Navigating and selecting in Computer Setup .................................................... 88
Restoring factory settings in Computer Setup ................................................... 89
Computer Setup menus ..................................................................................................... 90
File menu .......................................................................................................... 90
Security menu ................................................................................................... 91
Diagnostics menu .............................................................................................. 91
System Configuration menu .............................................................................. 92
6 Specifications ................................................................................................................................................ 94
Computer specifications ..................................................................................................................... 94
39.6-cm (15.6-in) display specifications ............................................................................................. 95
Hard drive specifications .................................................................................................................... 96
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 97
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............... 98
System resource specifications .......................................................................................................... 99
7 Backup and recovery .................................................................................................................................. 100
Windows 7 ........................................................................................................................................ 101
Creating recovery discs ................................................................................................... 101
Backing up your information ............................................................................................ 102
Using Windows Backup and Restore .............................................................. 103
Using system restore points ............................................................................ 104
When to create restore points ........................................................ 104
Create a system restore point ........................................................ 104
Restore to a previous date and time ............................................... 104
Performing a recovery ..................................................................................................... 104
Recovering from the recovery discs ................................................................ 105
Recovering from the dedicated recovery partition (select models only) .......... 105
Linux backup and recovery .............................................................................................................. 106
8 Connector pin assignments ....................................................................................................................... 107
Audio-out (headphone) ..................................................................................................................... 107
Audio-in (microphone) ...................................................................................................................... 107
External monitor ............................................................................................................................... 108
RJ-11 (modem) ................................................................................................................................ 109
RJ-45 (network) ................................................................................................................................ 109
HDMI ................................................................................................................................................ 110
Universal Serial Bus ......................................................................................................................... 111
9 Power cord set requirements .................................................................................................................... 112
Requirements for all countries or regions ......................................................................................... 112
Requirements for specific countries or regions ................................................................................ 113
ix
10 Recycling ................................................................................................................................................... 114
Battery .............................................................................................................................................. 114
Display .............................................................................................................................................. 114
Index ................................................................................................................................................................. 121
x

1 Product description

Category Description HP G62 HP G62
Product Name Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
UMA Discrete
Processors Intel Arrandale™ i7–620M Processor (2.66 GHz, 4 MB
total L3 cache, 1066 MHz)—Dual core 35 W
Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual core 35 W
Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual Core 35 W
Intel Arrandale i5–450M Processor (2.4 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual Core 35 W
Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual Core 35 W
Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3
cache, 1066 MHz)—Dual Core 35 W
Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3
cache, 1066 MHz)—Dual Core 35 W
Chipset Intel® HM55 Express Chipset
Graphics Intel HD Graphics Media Accelerator
ATI Mobility Radeon™ HD5470 with 512 MB dedicated
video memory
ATI Mobility Radeon HD 545v with 512 MB for vision
label mapping
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Support for BD or HD-DVD playback with HD decoder
and DX10 support
Panel 39.6-cm (15.6-in) HD LED BrightView (1366 x 768) √√
16:9 wide aspect ratio √√
Memory 2 customer-accessible/upgradable SODIMM slots √√
Supports dual-channel memory DDR3, 1066 MHz √√
Supports up to 8 GB of system memory √√
1
Category Description HP G62 HP G62
UMA Discrete
Supports the following configurations:
Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) SATA hard drive √√
Customer accessible √√
Supports the following drives:
4096 MB (2048 MB × 2) √√
3072 MB (1024 MB × 1 + 2048 MB × 1) √√
2048 MB (2048 MB × 1) √√
2048 MB (1024 MB × 2) √√
750 GB, 5400 rpm √√
640 GB, 5400 rpm √√
500 GB, 5400 rpm √√
500 GB, 7200 rpm √√
320 GB, 5400 rpm √√
320 GB, 7200 rpm √√
250 GB, 5400 rpm √√
250 GB, 7200 rpm √√
160 GB, 7200 rpm √√
Optical drives 12.7-mm (0.50-in) fixed SATA tray load √√
DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive with LightScribe
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
Double-Layer Drive
Webcam (select models only) VGA camera, fixed angle with activity light and single
analog microphone
Microphone Integrated single analog microphone (for models with no
webcam)
Audio High-definition audio supports Microsoft® premium
requirements with Presario/HP Altec Lansing speakers
Modem (select models only) 56K V.92 data/fax MDC modem (computer models not
equipped with a modem have a cover over the RJ-11 jack opening)
Supports all worldwide certification requirements √√
Ethernet Integrated 10/100 network interface card (NIC)
Integrated wireless local area network (WLAN) options by
way of wireless module:
2 wireless antennas built into display assembly √√
Support for no-WLAN option √√
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2 Chapter 1 Product description
Category Description HP G62 HP G62
UMA Discrete
Support for the following WLAN formats:
Atheros AR9285 802.11 a/b/g/n 2x2 √√
Intel WiFi Link 5100 802.11/b/g/n WLAN module √√
Broadcom 4313 802.11b/g/n 1x1 √√
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070
Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth
2.1+EDR Combo Adapter (BT3.0+HS ready)
Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter √√
External media card (select models only )
Ports Audio-in (stereo microphone) √√
Audio-out (stereo headphone) √√
High-Definition Multimedia Interface (HDMI) version 1.3
Hot plug/unplug with auto-detect √√
RJ-11 (modem, select models only) √√
RJ-45 (Ethernet) √√
USB (Three USB ports; one is an eSATA/USB port) √√
VGA (Dsub 15-pin) supporting 1600 × 1200 external
Digital Media Slot supporting SD, MMC, MS, MSPro, xD cards. Supports mini versions of SD, MMC, MS Duo with adapter, not included
supporting 1080p with High-bandwidth Digital Content Protection (HDCP) key (select models only)
resolution at 75 Hz
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Multi-pin AC power √√
Keyboard/pointing devices 39.62-cm (15.6-in), Full-size keyboard √√
TouchPad with 2 buttons and 2-way scroll (taps enabled
as default)
Power requirements 6-cell, 2.20–Ah, 47 Wh battery √√
6-cell, 2.55–Ah, 55 Wh battery √√
6-cell, 2.8–Ah, 62 Wh battery √√
9-cell, 2.8–Ah, 93 Wh battery √√
65-W AC adapter with localized cable plug support
90-W AC adapter with localized cable plug support
Security Kensington Security Lock √√
Operating system Preinstalled:
Windows 7® Home Premium (32 & 64 bit) √√
Windows 7 Home Basic (32 & 64 bit) √√
√√
3
Category Description HP G62 HP G62
UMA Discrete
Free DOS √√
Serviceability End-user replaceable parts:
AC adapter √√
Battery (system) √√
Hard drive √√
Memory module √√
Optical drive √√
Mini-card devices √√
4 Chapter 1 Product description

2 External component identification

Identifying the hardware

Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
Add hardware or modify computer configurations using Device Manager.
Identifying the hardware 5

Top components

TouchPad

Component Description
(1) TouchPad light Off—Touchpad is on.
Amber—Touchpad is off.
(2) TouchPad zone Moves the pointer and selects or activates items on the
(3) Left TouchPad button Press the left side of the TouchPad button to execute
(4) Right TouchPad button Press the right side of the TouchPad button to execute
*This table describes factory settings.
screen.
functions like the left button on an external mouse.
functions like the right button on an external mouse.
To view or change the pointing device preferences:
1. Select Start > Devices and Printers.
2. Right-click the device representing the computer.
3. Select Mouse settings.
6 Chapter 2 External component identification

Lights

Component Description
(1) TouchPad light
(2) Caps lock light On—Caps lock is on
(3) Power light
(4) Wireless light
Off—TouchPad is enabled.
Amber—TouchPad is disabled.
On—The computer is on.
Flashing—The computer is in Sleep.
Off—The computer is off or in Hibernation.
White—An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber—No wireless devices are detected.
Top components 7

Button and speakers

Component Description
(1) Power button
(2) Speakers grill Two integrated speakers produce sound.
*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support.
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button to initiate
Sleep.
When the computer is in Sleep, press the button to exit
Sleep.
When the computer is in Hibernation, press the button
to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least five seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options.
8 Chapter 2 External component identification

Keys

Component Description
(1) esc key Displays system information when pressed in combination
(2) Send e-mail key Opens a new e-mail in your default e-mail client.
(3) Media application key Launches CyberLink PowerDVD.
(4) Web browser key Launches default web browser.
(5) Print key Sends the currently-active document to the default printer.
(6) Calculator key Launches the calculator application.
(7) fn key Displays system information when pressed in conjunction
(8) Windows logo key Displays the Windows Start menu.
(9) Windows applications key Displays a shortcut menu for items where the cursor is
(10) Action keys Executes frequently-used system actions.
with the fn key.
with the esc key.
positioned
Top components 9

Display

Component Description
(1) Wireless antenna (2) Sends and receives signals from one or more wireless devices.
(2) Internal microphone Records sound.
(3) Integrated webcam (select models only) Records audio and video and captures still photographs.
(4) Webcam light (select models only) On—The webcam is in use.
10 Chapter 2 External component identification

Right-side components

Component Description
(1) Optical drive Reads and writes to optical discs.
(2) USB port Connects an optional USB device.
(3) RJ-11 (modem) jack (select models only) Connects a modem cable.
(4) AC adapter light
(5) Power connector Connects an AC adapter.
(6) Security cable slot Attaches an optional security cable to the computer.
Flashing white—The computer is in Sleep.
On white—The computer is connected to external power.
Flashing amber—The computer is charged.
Off—The computer is not connected to external power.
NOTE: The security cable is designed to act as a deterrent,
but it might not prevent the computer from being mishandled or stolen.
Right-side components 11

Left-side components

Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3) HDMI port (select models only) Connects an optional video or audio device, such as a
(4) RJ-45 (network) jack Connects a network cable.
(5) USB ports (2) Connects an optional USB devices.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone,
(7) Audio-out (headphone) jack Produces sound when connected to optional powered
(8) Digital Media Slot (select models only) Supports the following optional digital card formats:
(9) Drive light On—The hard drive is in use.
high-definition television, or any compatible digital or audio component.
NOTE: Depending on the computer model, the computer
might include an HDMI port or a USB port at this location.
stereo array microphone, or monaural microphone.
stereo speakers, headphones, earbuds, a headset, or television audio.
Memory Stick (MS)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
12 Chapter 2 External component identification

Bottom components

Component Description
(1) Battery bay Holds the battery.
(2) Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3) Battery release latch Releases the battery from the battery bay.
(4) Memory module compartment Contains two memory module slots and, on select
(5) Hard drive bay Holds the hard drive.
models, the wireless LAN (WLAN) device.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Bottom components 13

Wireless antennas

At least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
14 Chapter 2 External component identification

Additional hardware components

Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(2) AC adapter Converts AC power to DC power.
(3) Battery* Powers the computer when the computer is not plugged into
*Power cords vary in appearance by country or region.
external power.
Additional hardware components 15

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Component Description
(1) Product name The name affixed to the front of the computer.
(2) Serial number (s/n) An alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n) This number provides specific information about the product’s
(4) Warranty period The duration of the warranty period for the computer.
(5) Model description An alphanumeric identifier used to locate documents, drivers, and
16 Chapter 3 Illustrated parts catalog
hardware components. The part number helps a service technician to determine what components and parts are needed.
support for the computer.

Computer major components

Computer major components 17
Item Description Spare part number
(1) 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly
for use in:
NOTE: For more information on the display assembly internal component spare part
information, See
(2) Power button board 606008-001
(3) Keyboard (includes keyboard cable) for use in:
HP G62 biscotti computer models 605906-001
HP G62 silver computer models 605907-001
HP G62 white computer models 605908-001
HP G62 matte black computer models 608444-001
HP G62 red computer models 615423-001
HP G62 blue computer models 615424-001
Adriatics 605922-BA1
Belgium 605922-A41
Czech Republic 605922-221
France 605922-051
Germany 605922-041
Display assembly components on page 23.
(4) Speaker assembly
(5) Top cover (includes TouchPad board) for use in:
Greece 605922-DJ1
Hungry 605922-211
for International use 605922-B31
Israel 605922-BB1
Italy 605922-061
North America 605922–001
Norway 605922-DH1
Portugal 605922-131
Russia 605922-251
Saudi Arabia 605922-171
Spain 605922-071
Switzerland 605922-BG1
Turkey 605922-141
United Kingdom 605922-031
(includes cable) 606007-001
Matte black computer models 606004-001
Biscotti computer models 610567-001
18 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(6) Fan/heat sink assembly (includes replacement thermal material) for use with:
Thermal pad 634363–001
(7) Touchpad button board (includes bracket and cable) 606005-001
(8) Modem module (select models only) (for model 1.0 only) 510110–001
(9) RTC battery (includes mounting adhesive) 606015-001
(10) System board (includes replacement thermal material) for use in:
Silver computer models 610568-001
White computer models 610569-001
Red computer models 615433–001
Blue computer models 615434–001
UMA systems 606013-001
Discrete systems 606014-001
HD UMA system board with card reader 605903–001
HD 5470/512 MB discrete system board with card reader 605902-001
HD 5470/1 GB discrete system board with card reader 608340-001
HD 5470/ 512 MB discrete system board with card reader (for model 1.1 only) 615381-001
(11) Memory module (1066 MHz, DDR3)
(12) Hard drive
HD 5470/1 GB discrete system board with card reader (for model 1.1 only) 615382–001
1 GB 598859-001
2 GB 598856-001
4 GB (for model 1.1 only) 599092-001
750 GB, 5400 rpm 619686–001
640 GB, 5400 rpm 603785–001
500 GB, 5400 rpm (for model 1.1 only) 634638-001
500 GB, 7200 rpm 610583-001
320 GB, 5400 rpm (for model 1.1 only) 622643-001
320 GB, 7200 rpm 603783-001
250 GB, 5400 rpm (for model 1.1 only) 622641-001
250 GB, 7200 rpm 635225-001
160 GB, 7200 rpm 615076-001
Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 605919-001
(13) Processor (includes replacement thermal material)
Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—
Dual Core 35 W
Computer major components 19
594187-001
Item Description Spare part number
Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—
Dual core 35 W
Intel Arrandale i3–330 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.0 only)
Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W
Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total L3 cache, 1066 MHz)—Dual
Core 35 W
Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core
35 W
Intel Arrandale i5–450 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core
35 W
Pentium Arrandale P6000 Processor (1.86 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W
Pentium Arrandale P6100 Processor (2.0 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.1 only)
Intel Arrandale i3–380 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.1 only)
Intel Arrandale i5–560 Processor (2.66–3.2 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.1 only)
Intel Arrandale i5–580 Processor (2.66–3.33 GHz, 3 MB L3 cache, 1066 MHz)—
Dual Core 35 W (for model 1.1 only)
594188-001
597622-001
597623-001
597624-001
613584-001
613585-001
613586-001
613587-001
625823-001
625824-001
625825-001
(14) Wireless (WLAN) module
Intel Pentium P6200 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core
35 W (for model 1.1 only)
Intel Core i5–460 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35
W (for model 1.1 only)
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman
Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands
625831-001
626039-001
580101-001
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593530–001
(15) Optical drive (includes optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533–001
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready) (for model 1.1 only)
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready) (for model 1.1 only)
with:
Matte black computer models 605920-001
Biscotti computer models 610558-001
Silver computer models 610559-001
White computer models 610560-001
Red computer models 615435–001
Blue computer models 615436–001
Matte black computer models 605921-001
Biscotti computer models 610561-001
600370–001
602992-001
Silver computer models 610562-001
Computer major components 21
Item Description Spare part number
(16) Battery
(17) Power connector (includes cable) 609154-001
(18) USB board 606011-001
(19) RJ-11 connector included in Cable Kit 606009-001
(20) Bluetooth module (for model 1.0 only) 537921–001
Bluetooth module cable 605904–001
(21) Base enclosure for use with:
White computer models 610563-001
Red computer models 615437–001
Blue computer models 615438–001
6-cell Li-lon, 2.20 Ah, 47 Wh 593553-001
6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001
Matte black computer models 606018-001
Biscotti computer models 610564-001
Silver computer models 610565-001
White computer models 610566-001
Plastics Kit 606006-001
(21)
(23)
Red computer models 615427-001
Blue computer models 615428-001
Rubber Kit (not illustrated, includes four rubber feet) 606012-001
Hard drive cover
Memory module cover
22 Chapter 3 Illustrated parts catalog

Display assembly components

Item Description Spare part number
(1) Display bezel 605913–001
(2) Display bracket (with hinges) 605915-001
(3) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel
cable)
(4) Microphone(includes calbe) 606002–001
(5) Webcam module 606001-001
Webcam module cable 605916–001
595130-001
Display assembly components 23
Item Description Spare part number
(6) Wireless antenna (includes wireless antenna transceivers and cable) 606016-001
(7) Display back cover (includes logo) for use with:
(8) Display hinge covers 606017-001
Display screw kit (not illustrated) 605918-001
Display rubber display kit (not illustrated, includes display bezel rubber screw covers) 605917-001
Matte black computer models 608445-001
Biscotti computer models 605910-001
Silver computer models 605911-001
White computer models 605912-001
Red computer models 615425-001
Blue computer models 615426-001
24 Chapter 3 Illustrated parts catalog

Plastics Kit

Item Description Spare part number
Plastics kit 606006-001
(1) Hard drive bay cover (includes captive screws)
(2) Wireless/memory module mini-card compartment cover (includes captive screw)
Plastics Kit 25

Mass storage devices

Item Description Spare part number
(1) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
with:
Matte black computer models 605920-001
Biscotti computer models 610558-001
Silver computer models 610559-001
White computer models 610560-001
Red computer models 615435–001
Blue computer models 615436–001
Matte black computer models 605921-001
Biscotti computer models 610561-001
Silver computer models 610562-001
White computer models 610563-001
Red computer models 615437–001
Blue computer models 615438–001
(2) Hard drive
750 GB, 5400 rpm 619686–001
26 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Hard drive hardware kit (not illustrated, includes bracket and screws) 605919-001
640 GB, 5400 rpm 603785–001
500 GB, 5400 rpm (for model 1.1 only) 634638-001
500 GB, 7200 rpm 610583-001
320 GB, 5400 rpm (for model 1.1 only) 622643-001
320 GB, 7200 rpm 603783-001
250 GB, 5400 rpm (for model 1.1 only) 622641-001
250 GB, 7200 rpm 6335225-001
160 GB, 7200 rpm 615076-001
Mass storage devices 27

Miscellaneous parts

Description Spare part number
AC adapters
65-W AC adapter 609939-001
90-W AC adapter 609940-001
Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:
Denmark 490371-081
Europe 490371-021
Israel 490371-BB1
Italy 490371-061
North America 430971-001
South Africa 490371-AR1
Switzerland 490371-111
the United Kingdom and Singapore 490371-031
Cable Kit 606009-001
Optical drive connector cable
Power button cable
RJ-11 cable
TouchPad cable
USB cable
Screw kit
Phillips M2.0x3.0 screw
Phillips M2.5x3.0 screw
Phillips M2.5x4.0 screw
Phillips M2.5x5.0 screw
Phillips M2.5x6.5 screw
606010-001
28 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description
490371-001 Power cord for use in North America with HP G62 computer models
490371-021 Power cord for use in Europe with HP G62 computer models
490371-031 Power cord for use in the United Kingdom and Singapore with HP G62 computer models
490371-061 Power cord for use in Italy with HP G62 computer models
490371-081 Power cord for use in Denmark with HP G62 computer models
490371-111 Power cord for use in Switzerland with HP G62 computer models
490371-AR1 Power cord for use in South Africa with HP G62 computer models
490371-BB1 Power cord for use in Israel with HP G62 computer models
510110–001 56K V.92 data/fax modem (select models only) (for model 1.0 only)
537921-001 Bluetooth module (for model 1.0 only)
580101-001 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the US Virgin Islands
587259-011 Intel Arrandale i7–620M Processor (2.66 GHz, 4 MB total L3 cache, 1066 MHz)—Dual core 35
W
593530-001 Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593533–001 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter
593553–001 Battery, 6-cell, 2.20 Ah, 47 Wh
593554-001 Battery, 6-cell, 2.55 Ah, 55 Wh
593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter
594187-001 Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35
W
Sequential part number listing 29
Spare part number Description
594188-001 Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—Dual core 35
W
595130-001 High Definition display panel (includes display panel and backlight cables)
597622-001 Intel Arrandale i3–330 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for
model 1.0 only)
597623-001 Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
597624-001 Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W
598856-001 2 GB memory module (1066 MHz, DDR3)
598859-001 1 GB memory module (1066 MHz, DDR3)
599092-001 4 GB memory module (1066 MHz, DDR3) (for model 1.1 only)
600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready) (for model 1.1 only)
602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS
ready) (for model 1.1 only)
605902–001 HD 5470/512 MB discrete system board with card reader
605903-001 HD UMA system board with card reader
605904-001 Bluetooth module cable
605906-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer
models
605907-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models
605908-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 white computer models
605910-001 Display back cover for use with HP G62 biscotti computer models
605911-001 Display back cover for use with HP G62 silver computer models
605912-001 Display back cover for use with HP G62 white computer models
605913-001 Display bezel
605915–001 Display hinge kit (includes left and right display hinges)
605916-001 Webcam module cable
605917-001 Display rubber kit
605918-001 Display screw kit
605919-001 Hard Drive Hardware Kit (includes bracket and screws)
605920-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
matte black computer models
605921-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte
black computer models
605922–001 Keyboard for use in North America (includes keyboard cable)
605922–031 Keyboard for use in the United Kingdom (includes keyboard cable)
605922–041 Keyboard for use in Germany (includes keyboard cable)
30 Chapter 3 Illustrated parts catalog
Spare part number Description
605922–051 Keyboard for use in France (includes keyboard cable)
605922–061 Keyboard for use in Italy (includes keyboard cable)
605922–071 Keyboard for use in Spain (includes keyboard cable)
605922–131 Keyboard for use in Portugal (includes keyboard cable)
605922–141 Keyboard for use in Turkey (includes keyboard cable)
605922–171 Keyboard for use in Saudi Arabia (includes keyboard cable)
605922–211 Keyboard for use in the Hungary (includes keyboard cable)
605922–221 Keyboard for use in Czech Republic (includes keyboard cable)
605922–251 Keyboard for use in Russia (includes keyboard cable)
605922–A41 Keyboard for use in Belgium (includes keyboard cable)
605922–B31 Keyboard for international use (includes keyboard cable)
605922–BA1 Keyboard for use in Adriatics (includes keyboard cable)
605922–BB1 Keyboard for use in Israel (includes keyboard cable)
605922–BG1 Keyboard for use in Switzerland (includes keyboard cable)
605922–DH1 Keyboard for use in Norway (includes keyboard cable)
605922–DJ1 Keyboard for use in Greece (includes keyboard cable)
606001–001 Webcam module
606002–001 Microphone (includes cable)
606003–001 High Definition display panel (includes display panel and backlight cables)
606004–001 Top cover (includes TouchPad board) for use in matte black computer models
606005–001 Touchpad button board (includes bracket and cable)
606006–001 Plastics kit
606007–001 Speaker assembly (includes cable)
606008–001 Power button board
606009–001 Cable kit
606010–001 Screw kit
606011–001 USB board
606012–001 Rubber kit (includes four rubber feet)
606013–001 Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems
606014–001 Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems
606015–001 RTC battery
606016–001 Wireless antenna kit (includes wireless antenna transceivers and cable)
606017–001 Display hinge covers
606018–001 Base enclosure with HDMI card reader for matte black computer models
Sequential part number listing 31
Spare part number Description
608340–001 HD 5470/1 G discrete system board with card reader
608444–001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer
models
608445–001 Display back cover for use with HP G62 matte black computer models
609154–001 Power connector (includes cable)
609939–001 65-W AC adapter
609940–001 90-W AC adapter
610558–001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
biscotti computer models
610559–001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
silver computer models
610560–001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
white computer models
610561–001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti
computer models
610562–001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver
computer models
610563–001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with white
computer models
610564–001 Base enclosure with HDMI card reader for biscotti computer models
610565–001 Base enclosure with HDMI card reader for silver computer models
610566–001 Base enclosure with HDMI card reader for white computer models
610567–001 Top cover (includes TouchPad board) for use in biscotti computer models
610568–001 Top cover (includes TouchPad board) for use in silver computer models
610569–001 Top cover (includes TouchPad board) for use in white computer models
610583–001 500 GB, 7200 rpm hard drive
613584-001 Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
613585-001 Intel Arrandale i5–450 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
613586-001 Pentium Arrandale P6000 Processor (1.86 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
613587-001 Pentium Arrandale P6100 Processor (2.0 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
(for model 1.1 only)
615076–001 160 GB, 7200 rpm hard drive
615381–001 HD 5470/ 512 MB discrete system board with card reader (for model 1.1 only)
615382–001 HD 5470/1 G discrete system board with card reader (for model 1.1 only)
615423–001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 red computer models
615424–001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 blue computer models
615425–001 Display back cover for use with HP G62 red computer models
615426–001 Display back cover for use with HP G62 blue computer models
32 Chapter 3 Illustrated parts catalog
Spare part number Description
615427–001 Base enclosure with HDMI card reader for red computer models
615428–001 Base enclosure with HDMI card reader for blue computer models
615433–001 Top cover (includes TouchPad board) for use in red computer models
615434–001 Top cover (includes TouchPad board) for use in blue computer models
615435–001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with red
computer models
615436–001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with blue
computer models
615437–001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with red
computer models
615438–001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with blue
computer models
619686–001 750 GB, 5400 rpm hard drive
622641–001 250 GB, 5400 rpm hard drive (for model 1.1 only)
622643–001 320 GB, 5400 rpm hard drive (for model 1.1 only)
625823-001 Intel Arrandale i3–380 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for
model 1.1 only)
625824-001 Intel Arrandale i5–560 Processor (2.66–3.2 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
(for model 1.1 only)
625825-001 Intel Arrandale i5–580 Processor (2.66–3.33 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35
W (for model 1.1 only)
625831-001 Intel Pentium P6200 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for
model 1.1 only)
626039-001 Intel Core i5–460 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for
model 1.1 only)
634363–001 Thermal pads
634638–001 500 GB, 5400 rpm hard drive (for model 1.1 only)
635225–001 250 GB, 7200 rpm hard drive
Sequential part number listing 33

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

The following tools are needed to complete the removal and replacement procedures:
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers

Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
34 Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Preliminary replacement requirements 35

Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
36 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 37
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
38 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support.
(1) Product name (4) Warranty period
(2) Serial number (5) Model description (select models)
(3) Product number
Component replacement procedures 39

Computer feet

Description Spare part number
Rubber Feet Kit 606012-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.
40 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number
6 cell, 2.20 Ah, 47 Wh 593553-001
6 cell, 2.55 Ah, 55 Wh 593554-001
Before disassembling the computer:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
3. Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.
Component replacement procedures 41

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The
hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
Description Spare part number
750 GB, 5400 rpm 619686–001
640 GB, 5400 rpm 603785–001
500 GB, 5400 rpm (for models 1.1 only) 634638-001
500 GB, 7200 rpm 610583-001
0 GB, 5400 rpm (for models 1.1 only) 622643-001
320 GB, 7200 rpm 603783-001
0 GB, 5400 rpm (for models 1.1 only) 622641-001
250 GB, 7200 rpm 635225-001
160 GB, 7200 rpm 615076-001
Hard drive hardware kit (not illustrated, includes connector, bracket, and screws) 605919-001
Before removing the hard drive:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the
computer.
42 Chapter 4 Removal and replacement procedures
3. Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard
drive cover is included in the plastics kit, spare part number 606006-001.
4. Disconnect the hard drive cable from the system board (1).
5. Use the mylar tab on the hard drive bracket to move the hard drive to the right (2) bracket to lift
the hard drive out (3) of the hard drive bay.
6. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the
hard drive bracket to the hard drive
Component replacement procedures 43
7. Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard
drive (2).
Reverse this procedure to install the hard drive.
44 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.
Description Spare part
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:
Biscotti computer models 610558-001
Matte black computer models 605920-001
Silver computer models 610559-001
White computer models 610560-001
Red computer models 615435–001
Blue computer models 615436–001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
Biscotti computer models 610561-001
Matte black computer models 605921-001
Silver computer models 610562-001
White computer models 610563-001
number
Red computer models 615437–001
Blue computer models 615438–001
Before removing the optical drive:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
5. Remove the hard drive (see
Battery on page 41).
Hard drive on page 42).
Remove the optical drive:
1. Position the computer upside down with the front toward you.
2. Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay.
Component replacement procedures 45
3. Grasp the bezel and slide the optical drive out of the computer (2).
4. To replace the optical drive bracket, position the optical drive with the optical drive bracket
toward you.
5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
6. Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
46 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-001
Intel WiFi Link 5100 802.11/b/g/n WLAN module 593530-001
Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) (for model 1.1 only)
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) (for model 1.1 only)
number
600370-001
602992-001
Before removing the WLAN module:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
Remove the WLAN module:
1. Turn the computer upside down with the front toward you.
2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment
cover.
3. Lift the back side of the memory module cover (2)
.
Component replacement procedures 47
4. Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics
kit, spare part number 606006-001.
5. Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless
module.
6. Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
48 Chapter 4 Removal and replacement procedures
7. Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a
wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
Component replacement procedures 49

Memory module

Description Spare part number
1 GB, 1066 MHz DDR3 598859-001
2 GB, 1066 MHz DDR3 598856-001
4 GB, 1066 MHz DDR3 (for model 1.1 only) 599092-001
Before removing the memory module:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
Remove the memory module:
1. Turn the computer upside down with the front toward you.
2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment
cover to the computer.
3. Lift the back side of the memory module cover (2)
4. Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics
kit, spare part number 606006-001.
NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.
5. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
50 Chapter 4 Removal and replacement procedures
6. Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.

RTC battery

Description Spare part number
RTC battery 606015-001
Before removing the RTC battery:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Remove the RTC battery:
1. Unplug the RTC battery from the system board (1).
Battery on page 41).
2. Use a sharp, non-conductive, tool to release the RTC battery from the adhesive material that
secures the RTC battery to the system board..
Component replacement procedures 51
3. Lift the battery (2) out of the computer.
Reverse this procedure to install the RTC battery.
52 Chapter 4 Removal and replacement procedures

Keyboard

Description Spare part number
For use in Adriatics 605922-BA1
For use in Belgium 605922-A41
For use in the Czech Republic 605922-221
For use in France 605922-051
For use in Germany 605922-041
For use in Greece 605922-DJ1
For use in Hungary 605922-211
For International use 605922-B31
For use in Israel 605922-BB1
For use in Italy 605922-061
For use in North America 605922-001
For use in Norway 605922-DH1
For use in Portugal 605922-131
For use in Russia 605922-251
For use in Saudi Arabia 605922-171
For use in Spain 605922-071
For use in Switzerland 605922-BG1
For use in Turkey 595199-141
For use in the United Kingdom 595199-031
Before removing the keyboard:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
5. Remove the hard drive (see
6. Remove the WLAN/Memory Module compartment cover (see
Battery on page 41).
Hard drive on page 42).
WLAN module on page 47).
Remove the keyboard:
1. Turn the computer upside down with the front toward you.
Component replacement procedures 53
2. Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5x6.5 screws that secure the
keyboard to the computer.
3. Turn the computer display-side up with the front toward you.
4. Open the computer as far as possible.
5. Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed
screwdriver.
6. Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4).
54 Chapter 4 Removal and replacement procedures
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2) from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures 55

Top cover

Description Spare part number
For use with biscotti computer models 610567-001
For use with matte black computer models 606004-001
For use with silver computer models 610568-001
For use with white computer models 610569-001
For use with red computer models 615433–001
For use with blue computer models 615434–001
Before removing the switch cover:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
4. Remove the following components:
the computer, and then shut it down through the operating system.
outlet and then disconnecting AC adapter from the computer.
a. Battery (see
b. Hard drive (See
c. Optical drive (see
d. WLAN module (see
e. Memory module (see
f. Keyboard (see
Battery on page 41).
Hard drive on page 42).
Optical drive on page 45).
WLAN module on page 47).
Memory module on page 50).
Keyboard on page 53).
Remove the switch cover:
1. Turn the computer upside down with the front toward you.
56 Chapter 4 Removal and replacement procedures
2. Remove four Phillips PM2.5x3 screws in the battery bay, and remove nine Phillips PM2.5x6.5
screws on the base enclosure. The top cover screws are identified by a triangle icon embossed on the base enclosure.
3. Turn the computer display-side up with the front toward you.
4. Open the computer as far as possible.
5. Remove the three Phillips PM2.5×6.0 screw that secures the top cover to the computer.
Component replacement procedures 57
6. Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and
touchpad button ZIF connector (4).
7. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.
Remove the top cover (2).
NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.
Reverse this procedure to install the switch cover.
58 Chapter 4 Removal and replacement procedures

Speaker assembly

Description Spare part number
Speaker assembly (includes cable) 606007-001
Before removing the speaker assembly:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the speaker assembly:
1. Turn the top cover upside down.
2. Remove the three Phillips PM2.5×3.0 screws (1) that secure the speaker assembly to the top
cover.
3. Lift up and remove the speakers (2).
Component replacement procedures 59
Reverse this procedure to install the speaker assembly.
60 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number
Power button board 606008-001
Before removing the power button board:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the power button board:
1. Turn the top cover upside down with the rear edge toward you.
2. Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.
3. Lift up and remove the power button board (2).
Reverse this procedure to install the power button board.
Component replacement procedures 61

TouchPad button board

Description Spare part number
Touchpad button board (includes bracket and cable) 606005-001
Before removing the TouchPad button board:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the TouchPad button board:
1. Turn the top cover upside down with the front toward you.
2. Remove the four Phillips PM2.0×3.0 screws (1) that secure the TouchPad bracket to the top
cover.
3. Lift up and remove the TouchPad button board bracket (2). The TouchPad button is fused on the
TouchPad button board bracket.
Reverse the above procedure to reassemble and install the TouchPad button board.
62 Chapter 4 Removal and replacement procedures

Modem module

Description Spare part number
56K V.92 data/fax modem (select models only) (for model 1.0 only) 510100-001
Before removing the modem module:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the modem module:
1. Turn the computer upright with the front toward you.
2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.
3. Lift up on the front of the modem module (2) to disconnect it from the system board.
Component replacement procedures 63
Reverse the above procedure to install the modem module, and be sure that the connector on the bottom of the modem module connects firmly into the system board.
64 Chapter 4 Removal and replacement procedures

USB board

Description Spare part number
USB board 606011-001
Before removing the USB board:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
the computer, and then shut it down through the operating system.
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the USB board:
1. Position the computer upright with the right side toward you.
2. Disconnect the USB board cable (1) from the system board.
3. Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.
4. Lift the USB board (3) straight up to remove it from the computer. The USB cable is available
with the cable kit using spare part number 606009-001
Component replacement procedures 65
Reverse this procedure to install the USB board.
66 Chapter 4 Removal and replacement procedures

Power connector

Description Spare part number
Power connector (includes cable) 609154-001
Before removing the power connector cable:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the power connector cable:
1. Turn the computer upright with the right side toward you.
2. Disconnect the power connector cable (1) from the system board.
3. Lift the power connector (2) from the clips built into the base enclosure.
Reverse this procedure to install the power connector.
Component replacement procedures 67

Display assembly

Description Spare part number
39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:
Biscotti computer models 605906-001
Silver computer models 605907-001
White computer models 605908-001
Matte black computer models 608444-001
Red computer models 615423-001
Blue computer models 615424-001
Before removing the display assembly:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
5. Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 41).
WLAN module
on page 47).
6. Remove the following components:
a. Optical drive (see
b. Keyboard (see
c. Top cover (see
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Remove the display assembly:
1. Turn the computer display-side up, with the front toward you.
2. Open the display as far as possible.
3. Disconnect the display panel cable (1) and the microphone cable (2) from the system board and
remove it from its routing channel.
4. Pull the antenna cables through the opening in the top cover (3) and disengage the cables from
the clip in the routing channel leading to the display hinge (4).
68 Chapter 4 Removal and replacement procedures
5. Disconnect the webcam cable (5) from the system board and release it from the clips that attach
it to the system board.
CAUTION: Support the display assembly when removing the display screws in the following
steps. Failure to support the display assembly can result in damage to the assembly and other components.
6. Remove the six black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the
computer.
7. Lift the display panel (2) straight up to remove it.
Reverse this procedure to install the display assembly.
Component replacement procedures 69
8. To replace any of the display assembly internal components, remove the following screw covers
and screws:
(1) Two mylar screw covers on the display bezel bottom edge
(2) Two Phillips PM2.5×4.0 screws
The display screw covers are included in the display rubber kit, spare part number 605917-001.
9. Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display
bezel until the bezel disengages from the display back cover.
10. Remove the display bezel (4).
Reverse this procedure to install the display bezel.
11. To replace the webcam module (select models only), lift the webcam module as far from the
display enclosure as the webcam module cable allows.
70 Chapter 4 Removal and replacement procedures
12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam
module (2). The webcam module is available using spare part number 606001-001.
Reverse this procedure to install the webcam module.
13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure
each hinge to the display enclosure.
14. Remove the display hinge covers (2). The display hinge covers are available using spare part
number 606017-001.
Reverse this procedure to install the display hinge covers.
15. To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display
panel to the display enclosure.
Component replacement procedures 71
16. Remove the display panel (2) from the display enclosure. The display panel is available using
the spare part number 606003-001.
Reverse this procedure to install the display panel.
17. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure
each bracket to the display panel.
18. Remove the display panel brackets (2) from the display panel. The display panel brackets are
available using spare part number 605915-001.
Reverse this procedure to install the display panel brackets.
19. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the
adhesive material from the display cover (2).
72 Chapter 4 Removal and replacement procedures
20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is
available using spare part number 606016-001..
Reverse this procedure to install the display wireless antenna transceivers.
Component replacement procedures 73

System board

NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and
replacement thermal material.
Description Spare part number
HD UMA system board with card reader 605903-001
HD 5470/512 MB discrete system board with card reader 605902-001
HD 5470/1 GB discrete system board with card reader 608340-001
HD 5470/ 512 MB discrete system board with card reader (for model 1.1 only) 615381-001
HD 5470/1 GB discrete system board with card reader (for model 1.1 only) 615382-001
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
Memory modules (see
WLAN module (see
Modem module (see
Memory module on page 50)
WLAN module on page 47)
Modem module on page 63)
Before removing the system board:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. WLAN module (see
d. Memory module (see
Hard drive on page 42)
Optical drive on page 45)
WLAN module on page 47)
Memory module on page 50)
e. Keyboard (see
f. Top cover (see
g. Modem module (see
h. Display assembly (see
Keyboard on page 53)
Top cover on page 56)
Modem module on page 63)
Display assembly on page 68)
74 Chapter 4 Removal and replacement procedures
Remove the following cables from the system board:
Power connector cable (see
USB board cable (see
Power connector on page 67)
USB board on page 65)
Remove the system board:
1. Turn the computer upright with the right side toward you.
2. Remove the four Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.
3. Grasp the right edge (2) of the system board.
4. Lift the system board (3), and pull it away from the base enclosure at an angle.
Reverse this procedure to install the system board.
Component replacement procedures 75
5. To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and
then lift the connector straight up (2) and out of the computer. The modem module cable is available with the cable kit using spare part number 606009-001.
Reverse this procedure to install the modem module cable.
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
Fan/heat sink assembly (see
Processor (see
Processor on page 81)
Fan/heat sink assembly on page 77)
Reverse the preceding procedure to install the system board.
76 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

Description Spare part number
Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory
Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem memory
Thermal pad 634363–001
606013-001
606014-001
Before removing the fan/heat sink assembly:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
d. Top cover (see
e. Display assembly (see
f. System board (see
Top cover on page 56)
Display assembly on page 68)
System board on page 74)
Remove the fan/heat assembly (fan/heat sink appearance may vary):
NOTE: Steps 1 through 4 apply only to computer models equipped with graphics subsystems
having UMA memory.
1. Turn the system board right-side up, with the front toward you.
Component replacement procedures 77
2. Disconnect the fan cable from the system board.
3. Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive
screws (1) that secure the fan/heat sink assembly to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
4. Remove the fan/heat sink assembly (2) by lifting straight up.
NOTE: Steps 5 through 8 apply only to computer models equipped with graphics subsystems
having discrete memory.
1. Turn the system board right-side up, with the front toward you.
78 Chapter 4 Removal and replacement procedures
2. Disconnect the fan cable from the system board.
3. Loosen the two Phillips captive screws (1) and four Phillips spring-loaded captive screws (2) that
secure the fan/heat sink assembly.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
4. Remove the fan/heat sink assembly (3) by lifting straight up.
Reverse this procedure to install the fan/heat sink assembly.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1), (3) and the processor (2) and video components (4) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Component replacement procedures 79
NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,
and processor spare part kits.
The following illustration shows the locations for thermal material on systems with UMA graphics subsystems.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
The following illustration shows the locations for thermal material on systems with discrete graphics subsystems.
80 Chapter 4 Removal and replacement procedures

Processor

NOTE: All processor spare part kits include thermal material.
Description Spare part number
Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W 594187–001
Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—Dual core 35 W 594188–001
Intel Arrandale i3–330 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model 1.0 only)
Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W 597623–001
Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W 597624-001
Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W 613584-001
Intel Arrandale i5–450 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W 613585-001
Pentium Arrandale P6000 Processor (1.86 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W 613586-001
Pentium Arrandale P6100 Processor (2.0 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model 1.1 only)
Intel Arrandale i3–380 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model 1.1 only)
Intel Arrandale i5–560 Processor (2.66–3.2 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model 1.1 only)
Intel Arrandale i5–580 Processor (2.66–3.33 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model 1.1 only)
Intel Pentium P6200 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model 1.1 only)
Intel Core i5–460 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model
1.1 only)
597622–001
613587-001
625823-001
625824-001
625825-001
625831-001
626039-001
Before removing the processor:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4. Remove the battery (see
Battery on page 41).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Top cover (see
Hard drive on page 42)
Optical drive on page 45)
Keyboard on page 53)
Top cover on page 56)
Component replacement procedures 81
e. Display assembly (see Display assembly on page 68)
f. System board (see
g. Fan/heat sink assembly (see
System board on page 74)
Fan/heat sink assembly on page 77)
Remove the processor:
1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
82 Chapter 4 Removal and replacement procedures

5 Setup Utility

Computer Setup in Windows 7

To view the drives installed on the computer, select Start > Computer.
On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is assigned the next available drive letter.

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start Setup Utility:
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key.
2. When the Startup Menu displays, press the f10 key.

Using Setup Utility

Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the f10 key.
2. Use the arrow keys to select System Configuration > Language, and then press the enter key.
Computer Setup in Windows 7 83
3. Use the arrow keys to select a language, and then press enter key.
4. When a confirmation prompt with your language selected displays, press the enter key.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Changes goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or the f5 or f6 keys.
To select an item, press the enter key.
To close a text box or return to the menu display, press the esc key.
To display additional navigation and selection information while Setup Utility is open, press the
f1 key.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the f10 key.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press the enter key.
84 Chapter 5 Setup Utility
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the f10 key.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.
3. When the Setup Confirmation appears, press the enter key.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Setup Utility default settings go into effect when the computer restarts.
NOTE: Password, security, and language settings are not changed when you restore the factory
default settings.
Computer Setup in Windows 7 85
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
To exit Setup Utility and save changes from the current session:
If the Setup Utility menus are not displayed, press the esc key to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.
To exit Setup Utility without saving changes from the current session:
If the Setup Utility menus are not displayed, press the esc key to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press the enter key.
After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter might not be supported by the
computer.
Main menu
Select To do this
System information
Security menu
Select To do this
Administrator password Enter, change, or delete an administrator password.
Power-On password Enter, change, or delete a power-on password.
View and change the system time and date.
View identification information about the computer.
View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
86 Chapter 5 Setup Utility
System Configuration menu
Select To do this
Language Support Change the language of Setup Utility.
Button Sound (select models only) Enable/disable the capacitive button tapping sound.
Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only) Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Card Reader/1394 Power Saving (select models only)
Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will
Action Keys Mode Enable/disable Action Keys Mode.
Boot Options Set the following boot options:
Enable/disable Card Reader/1394 Power Saving.
always be on.
POST hotkey delay (sec.)Set the delay for the f1, f2, f9, f10, f11,
and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
CD-ROM Boot―Enable/disable boot from CD-ROM.
Floppy BootEnable/disable boot from diskette.
Internal Network Adapter BootEnable/disable boot from the
internal network adapter.
Boot OrderSet the boot order for:
Notebook Hard Drive
Internal CD/DVD ROM Drive
USB Diskette on Key/USB Hard Disk
USB CD/DVD ROM Drive
Diagnostics menu
Select To do this
Hard Disk Self Test Run a comprehensive self-test on the hard drive.
Secondary Hard Disk Self Test (select models only)
Memory Test Run a diagnostic test on the system memory.
USB Floppy
Network Adapter
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Run a comprehensive self-test on a secondary hard drive.
Computer Setup in Windows 7 87

Computer Setup in Linux

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide might not be supported by the
computer.
NOTE: Pointing devices are not supported in Computer Setup. Use the keyboard to navigate and
make selections.
NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup:
1. Turn on or restart the computer.
2. Before the operating system opens and when the F10=ROM Based Setup message displays in
the lower-left corner of the screen, press the f10 key.

Using Computer Setup

Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.
1. Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message appears in the lower-left corner of the screen.
Because Computer Setup is not operating system based, it does not support the TouchPad. Navigation and selection are by keystroke:
To choose a menu or a menu item, use the arrow keys.
To select an item, press the enter key.
To close open dialog boxes and return to the main Computer Setup screen, press the esc
key.
To view navigation information, press the f1 key.
To change the language, press the f2 key.
2. Select the File, Security, Diagnostics, or System Configuration menu.
3. To exit Computer Setup, choose one of the following methods:
To exit Computer Setup without saving your preferences, use the arrow keys to select File
> Ignore Changes And Exit. Then follow the instructions on the screen.
To save your preferences and exit Computer Setup, use the arrow keys to select File >
Save Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
88 Chapter 5 Setup Utility
Restoring factory settings in Computer Setup
To return all settings in Computer Setup to the values that were set at the factory:
1. Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message displays in the lower-left corner of the screen.
2. Use the arrow keys to select File > Restore Defaults, and then press the enter key.
3. When the confirmation dialog box opens, press the f10 key.
4. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save
Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Computer Setup in Linux 89

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter might not be supported by
the computer.
File menu
Select To do this
System information
Restore Defaults Replace the configuration settings in Computer Setup with
Ignore Changes And Exit Cancel any changes entered during the current session, and
Save Changes And Exit Save any changes entered during the current session, and
View identification information for the computer.
View specification information for the processor, cache
and memory size, and system ROM.
the original factory settings. (Password settings and security settings are not changed when you restore the factory settings.)
then exit and restart the computer.
then exit and restart the computer. Changes go into effect when the computer restarts.
90 Chapter 5 Setup Utility
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