HP AY581AA, 1124 User Manual

User Guide

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The specifications of the 802.11n WLAN (wireless local area network) are draft specifications and not final. If the final specifications differ from the draft specifications, it may affect the ability of this device to communicate with other 802.11n WLAN devices.

HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law. The information in this document is subject to change without notice.

Finding HP TouchSmart PC Information ........................................................................................... vi

Welcome......................................................................................................................1

Features .......................................................................................................................................1

Cables and accessories.............................................................................................................2

Front and right side of the HP TouchSmart PC ..............................................................................4

Left side of the HP TouchSmart PC ..............................................................................................6

Back of the HP TouchSmart PC...................................................................................................7

Activity LED indicator lights........................................................................................................8

Connecting the Power Source .........................................................................................................9

Cable Management.......................................................................................................................9

Computer Stand..........................................................................................................................10

Computer Orientation..................................................................................................................10

Computer Swivel.........................................................................................................................11

Wireless Keyboard and Mouse.....................................................................................................11

Synchronizing the wireless keyboard or mouse ..........................................................................12

USB Keyboard and Mouse ...........................................................................................................12

Ambient Light..............................................................................................................................13

Adding Hardware and Software ................................................................................................... 13

Determining whether your system is 64-bit or 32-bit....................................................................13

Optical Disc Drive.............................................................................................................

Connecting to the Internet.............................................................................................................14

Wireless home network...........................................................................................................14

Wired home network..............................................................................................................15

Bluetooth Devices ........................................................................................................................16

TV Tuner and Windows Media Center...........................................................................................16

Watching and recording TV programs......................................................................................16

Connecting the TV signal source to the computer........................................................................17

Using a set-top box with Windows Media Center (optional step)..................................................18

Windows Media Center setup wizard.......................................................................................19

Sound Options............................................................................................................................20

Connecting analog speakers ...................................................................................................20

Connecting and enabling digital speakers or an audio receiver ...................................................20

Adjusting speaker volume........................................................................................................21

Configuring sound for Windows Media Center..........................................................................22

Headphones..........................................................................................................................22

Microphones .........................................................................................................................22

Headsets...............................................................................................................................22

MP3 players ..........................................................................................................................22

..........13

Table of Contents iii

Connecting a Printer....................................................................................................................22

Connecting a printer that has a parallel port..............................................................................22

Power Settings ............................................................................................................................23

Adjusting Screen Display .............................................................................................................23

Installing a Security Lock ..............................................................................................................24

Cleaning the HP TouchSmart PC Screen.........................................................................................25

Using the HP TouchSmart with Safety and Comfort ..........................................................................25

Recycling Your Old Computer Hardware .......................................................................................26

Software Overview....................................................................................................27

What Is HP TouchSmart Software? ................................................................................................27

Navigating HP TouchSmart ..........................................................................................................27

Touch Techniques Outside HP TouchSmart Software ........................................................................29

HP TouchSmart Tiles ....................................................................................................................29

Creating new tiles ..................................................................................................................30

Adding a tile for a favorite Web site ........................................................................................30

Viewing hidden tiles ...............................................................................................................30

Hiding tiles............................................................................................................................31

Deleting tiles..........................................................................................................................31

Changing tile icons or color.....................................................................................................31

HP TouchSmart Tutorials............................................................................................................... 31

HP TouchSmart Browser ...........................................................................................................

....31

RSS Feeds ..................................................................................................................................32

HP TouchSmart Photo...................................................................................................................32

Photo library..........................................................................................................................33

Slideshows ............................................................................................................................33

Hiding photos........................................................................................................................34

Creating (burning) a CD or DVD of photos ................................................................................34

HP TouchSmart Canvas................................................................................................................34

HP TouchSmart Music ..................................................................................................................34

Moving music files into HP TouchSmart Music ............................................................................35

Moving songs from iTunes into HP TouchSmart Music .................................................................35

Album art ..............................................................................................................................35

Creating and editing playlists ..................................................................................................36

Deleting songs .......................................................................................................................36

Music Store ...........................................................................................................................37

Creating (burning) a CD or DVD of music or photos ...................................................................37

HP TouchSmart Video ..................................................................................................................37

Webcam and microphone....................................................................................................... 38

Capturing webcam video and snapshots...................................................................................38

Making a video .....................................................................................................................39

Video playlists ................................................................................................................

.......39

Transferring videos to the computer ..........................................................................................39

Uploading videos to YouTube ..................................................................................................40

Recording home movies ..........................................................................................................40

Video chats and conference calls .............................................................................................40

HP TouchSmart Movie Themes .................................................................................................41

HP TouchSmart Calendar .............................................................................................................41

iv User Guide (Features may vary by model)

HP TouchSmart Notes ..................................................................................................................41

Handwritten or typed notes......................................................................................................41

Voice notes............................................................................................................................41

Deleting notes........................................................................................................................42

HP TouchSmart Weather .............................................................................................................. 42

HP TouchSmart Clock ..................................................................................................................42

HP TouchSmart Recipe Box...........................................................................................................43

HP TouchSmart Twitter .................................................................................................................43

HP TouchSmart Netflix .................................................................................................................44

Live TV.......................................................................................................................................44

HP TouchSmart Link .....................................................................................................................44

Updating Software ......................................................................................................................44

Software Quick Reference Table ...................................................................................................44

Remote Control ..........................................................................................................47

Using the remote control .........................................................................................................47

Software Troubleshooting and System Recovery.........................................................51

Software Troubleshooting.............................................................................................................51

Software repair overview ........................................................................................................51

Updating drivers .................................................................................................................... 51

Microsoft System Restore.........................................................................................................52

Software program and hardware driver reinstallation .................................................................52

Creating data backup discs.....................................................................................................53

Creating system recovery discs ................................................................................................53

System Recovery .........................................................................................................................54

Creating recovery discs...........................................................................................................54

System recovery options..........................................................................................................55

Additional Troubleshooting........................................................................................................... 57

Index .........................................................................................................................59

Table of Contents v

Finding HP TouchSmart PC Information

Type of information Where to find

 Set up your HP TouchSmart PC. Setup poster

 How-to videos about using HP TouchSmart

features.

 Hardware features.

 Connect to the Internet.

 HP TouchSmart and other software.

 Connect a television signal.

 Recover factory settings.

 Learn how to use the Microsoft

Windows®7

operating system.

 Troubleshoot the most common computer

hardware and software issues.

 Find electronic user guides and specifications

for your computer model.

 Order parts and find additional

troubleshooting help.

 Upgrade or replace components of your

computer.

On the HP TouchSmart home page, tap the Tutor ials tile to open it, and then tap a tutorial to view it. Or, visit www.hp.com/supportvideos (English only)

User Guide (this guide)

Help and Support

Tap the W i n dows Start button

, and then tap

Help and Support.

HP Support Web site:

www.hp.com/support

Tap the Start button, tap Help and Support, and then tap the Online Help icon.

Upgrading and Servicing Guide

Tap the Start button, tap Help and Support, and then tap the User Guides icon.

 Find computer warranty information.

 Get technical support.

 Get up-to-date information and help from the

Windows community.

 Learn how to make your computer adaptable to

wall mounting.

If the guide is not there, visit

www.hp.com/support

Limited Warranty and Support Guide

www.hp.com/support/consumer-forum

Preparing Your Computer for Wall-Mounting guide

If the guide is not there, visit

www.hp.com/support

vi User Guide (Features may vary by model)

Features

The HP TouchSmart PC is a touch-enabled high-performance computer built into a high-definition*

50.8-cm (20-in) diagonal widescreen display. webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, ambient lighting, USB ports, a

media card reader, a BrightView display, Wireless 802.11n networking, and high-quality speakers.

The interactive screen makes wall mounting a good choice for the HP TouchSmart PC. The hardware to adapt the computer for wall mounting (not the actual wall mount) is included with select models and can be

purchased.

Using your fingertips, you can listen to music, edit digital photos, or watch home videos.

***

Welcome

The slim computer offers features such as an adjustable

* High-definition (HD) content is required to view HD images. ** Features vary by model. Your computer may not exactly match the illustrations and descriptions in this guide. *** VESA mount adapter availability varies by country/region. Separate wall-mounting hardware is required that attaches to

the VESA mount adapter.

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Cables and accessories

What’s in the box

Power cord Use to connect computer to

power source.

Keyboard and mouse (wireless option shown with receiver)

Cleaning cloth Use to clean the touch screen.

Setup poster and documentation

Computers with TV tuners

Infrared (IR) emitter cable Use to control a set-top box

Use to control some functions and software, instead of using touch. Batteries installed (select models).

Use to set up your computer and navigate its features.

(cable or satellite TV) with a remote control.

Remote control Use with Windows Media

Computers with wall-mounting option

VESA plate adapter assembly Mount on the back of the

2 User Guide (Features may vary by model)

Center and some features of the touch screen.

Also included in select models without TV tuners.

computer to adapt the computer for separate wall-mounting hardware (not included).

Cables not included but that may be required

Ethernet (LAN) cable Use to connect to a wired network.

Coaxial cable Use to connect to an Internet

connection with a cable modem, or to connect the TV signal source to the computer.

Connector type may vary.

S-Video cable Use to connect the TV signal source to

the computer from a set-top box.

Audio/video composite cable Use to connect the TV signal from a

set-top box.

TV tuner (composite video to S-Video) adapter

Use to connect the TV signal source to the computer from a set-top box.

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Front and right side of the HP TouchSmart PC

Features and configurations vary by model

Item Description

EDDC

A LCD display

optimized for touch

B Bluetooth

(select models only)

C Webcam Create videos and snapshots that you can view, send by e-mail, and

State-of-the-art 50.8-cm (20-in) diagonal widescreen high-definition display with HP BrightView technology.* HP BrightView technology improves the contrast and clarity of your display. In addition, it boasts a high resolution of 1600 x 900 and a fast response time of 5 ms.**

The display is optimized for an elegant touch experience. Your fingertip is all you need to interact with the HP TouchSmart. The durable glass panel is sturdy and delightfully responsive. Experience the ease of managing your digital life by touch with the HP TouchSmart software.

* High definition (HD) content is required to view HD images. Most current DVDs do

not provide HD images.

**All specifications represent the typical specifications provided by Hewlett-Packard’s

component manufacturers; actual performance may vary either higher or lower.

Use Bluetooth to connect to Bluetooth-enabled devices. The diagram shows the internal location of Bluetooth (not visible externally).

upload to video sharing sites. Use the built-in webcam and microphone array to have video chats with friends and family.*

To adjust the viewing angle of the webcam shot, tilt the screen, or use the adjust lever immediately behind the webcam. You can also choose how tightly you want to crop the view of the camera, creating a close-up view of your face or including more of the background.

4 User Guide (Features may vary by model)

* Internet access required.

Item Description (continued)

D Microphone array Use the built-in digital microphone array to record sound for your

webcam videos, and to use instant messenger or chat software to have video chats online. The microphone is designed to provide a clean sound by filtering out ambient noise in your environment. It is designed to record from a distance of up to one-half meter (2 feet) away from the computer.

E Built-in wireless LAN

(select models only)

Use the built-in wireless LAN to connect to the Internet through your existing wireless network. The diagram shows the internal location of the wireless LAN (top left and right, not visible externally).

The wireless LAN supports IEEE 802.11 b/g/n.

F Power/Sleep button Press the Power/Sleep button to turn on your HP TouchSmart PC, or to

put it into Sleep mode.

To turn off your computer, tap the Start button, and then select Shut Down. Or tap the arrow next to the Shut Down button to switch users, log off, lock, restart, or sleep.

G Slot-loading

CD/DVD drive (located on back side panel)

Watch your favorite DVD or Blu-ray disc (select models only), or listen to your CD collection. Burn CDs, DVDs, and Blu-ray discs (select models only).*

Read and write DVD-RAM, CD-R/RW, DVD+/-R/RW and DVD+/-R dual layer (DL).

Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL, DVD-Video, Video CD, and Blue-ray disc (with BD drive only).

* HP supports the lawful use of technology and does not endorse or encourage the

use of our products for purposes other than those permitted by copyright law.

H CD/DVD Eject button Press the Eject button to remove the CD/DVD from the disc drive.

I USB ports Connect USB devices (USB 2.0) such as printers, external hard drive

disks, digital cameras, and MP3 players.

J IR receiver window

(select models only)

Infrared (IR) receiver window, located on the lower-right side of the computer. Allows for use with a remote control.

K HP TouchSmart button Turn your HP TouchSmart PC on and open your HP TouchSmart software.

Or, if the computer is already turned on, press the button to open the HP TouchSmart software for quick access to your music, photos, videos, or the Web. The HP TouchSmart button cannot turn the computer off.

L Internal Speakers Use the built-in, high-quality stereo speakers for a powerful media

experience when listening to music, or when watching your home videos and DVDs.

Welcome 5

Left side of the HP TouchSmart PC

Features and configurations vary by model

D E

Item Function

A Volume an d mute

controls

B Ambient Light

button (select models only)

C Memory card

reader

D Audio Line In Connect MP3 players or other audio players.

E Headphones Connect headphones to the port to listen to music without disturbing

Adjust the sound level up or down, or mute the sound.

The HP TouchSmart Ambient Light casts a glow from the computer base. Ambient Light is turned off by default. Turn the Ambient Light on or off by pressing the Ambient Light button.

Use the built-in memory card reader to easily access photos and other files directly from a memory card.

Supported formats include Extreme Digital (xD), Secure Digital (SD), Secure Digital High-Capacity (SDHC), MultiMediaCard (MMC), Memory Stick (MS), and Memory Stick Pro (MS-Pro) memory cards.

Your memory card reader also supports adapters for the following memory cards: Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro Duo.

anyone.

6 User Guide (Features may vary by model)

Back of the HP TouchSmart PC

Features and configurations vary by model

Item Function

A Security lock slot Insert a security lock (sold separately), which enables you to secure your

computer from theft and unwanted changes.

B Gigabit

Ethernet LAN (10/100/1G)

C USB 2.0 ports (3) Connect USB devices (USB 2.0) such as printers, external hard disk drives,

D Digital audio port

(SPDIF Out)

E Audio Line Out Connect external 2.0 and 2.1 powered speakers.

F TV In (TV tuner

models only)

G Wireless keyboard

and mouse receiver (select models only)

H IR emitter (blaster)

(select models only)

I Power connector Plug the power cord into the computer.

J Stereo Audio In (TV

tuner models only)

Connect to the Internet through your wired network.

digital cameras, and MP3 players.

Connect to your home theater system or your surround sound digital speakers. Supports 3.1, 4.1, and 5.1 speakers.

Connect your TV signal source to watch, record, and pause live TV. This is a coaxial TV input signal connector.

Use wireless keyboard and mouse with the preinstalled receiver to control some functions and software.

Adhere to your TV set-top box IR receiver area to receive the remote control signal while watching and recording TV programs. This is not required if you do not use a set-top box. A remote control is included with select models only.

Connect stereo audio input cables (left and right) from a set-top box, digital video camera, or other video device.

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Item Function (continued)

K S-Video In (TV tuner

models only)

Capture analog video from a video camera, or connect to a set-top box for TV input.

Activity LED indicator lights

C D

The following are the activity indicator light-emitting diodes (LEDs) on your HP TouchSmart PC:

LED What it does

A Webcam Indicates webcam activity.

B Power Indicates the power state: blue indicates power on, and amber

indicates Sleep mode.

C Optical disc drive Indicates optical disc drive is in use.

D Hard disk drive Indicates hard disk drive activity.

E Remote control IR receiver

(select models only)

F Wireless keyboard and

mouse receiver (select models only)

G Memory card reader Indicates memory card reader activity. When the LED is flashing, do

Indicates that your computer is working with your remote control to navigate windows, record TV shows, and perform other activities in Windows Media Center.

Indicates wireless signals received from the wireless keyboard and mouse. The LED is visible from the back of the computer.

not remove your memory card.

When the LED is off, no card is inserted. A solid LED indicates that a card is inserted with no read or write capacity. A flashing LED indicates that there is memory card activity, and that a card has read/write capacity.

8 User Guide (Features may vary by model)

Connecting the Power Source

Route the power cord through the opening in the computer stand and plug the power cord directly into the back of the computer. Plug the power cord into an AC power source through a surge protector/uninterruptible power supply (UPS).

Cable Management

The HP TouchSmart PC includes an easy-to-use cable-management feature; all cables connected at the back of the computer are routed through the opening in the computer stand.

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Computer Stand

The HP TouchSmart PC is shipped with the computer stand secured against the back of the computer. To assure that the computer is in a stable position on your desktop, pull the computer stand open. Then, if you want to change the angle of the HP TouchSmart PC, hold each side of the computer and tilt it back to an angle of between 5 degrees and 40 degrees from the vertical.

CAUTION: Make sure the angle of the computer is at least 5 degrees from the vertical; otherwise the computer will be unstable and could fall over.

5° min.

40°

max

CAUTION: The computer stand stays in place as you increase the angle; the computer moves forward. Take care that the computer screen does not move off the table.

Computer Orientation

Your HP TouchSmart PC is designed to be operated in a landscape orientation (A). When wall-mounted, the PC should remain with the display in landscape orientation, not portrait (B), or laid horizontal (C).

CAUTION: Placing your PC in portrait orientation (B) or horizontal orientation (C) may result in damage to the hardware components.

AB B C

10 User Guide (Features may vary by model)

Computer Swivel

The computer allows a usable range of motion with the swivel feature.

Wireless Keyboard and Mouse

Select models only

Your wireless keyboard and mouse are easy to set up. Just remove the battery tabs from both the keyboard and the mouse. Also, make sure the Power switch on the bottom of the mouse is in the On position (the keyboard does not have a Power switch). Then, turn on the computer. If you have trouble using the keyboard and mouse, manually synchronize them as explained in the next procedure.

NOTE: Select models may have a wired keyboard and mouse.

The keyboard is designed to fit under your computer when not in use. Your product may vary from the one shown here.

IMPORTANT: For better mouse battery life and performance, avoid using your mouse on a dark or high-gloss surface, and turn mouse off when not in use.

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Synchronizing the wireless keyboard or mouse

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

 Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

 Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received and turns off when synchronization is complete.

 Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and turns off when synchronization is complete.

B A C

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of the computer and then synchronize the keyboard and mouse again.

USB Keyboard and Mouse

Select models only

Connect the keyboard and mouse to the USB ports on your computer.

12 User Guide (Features may vary by model)

Ambient Light

Select models only

The HP TouchSmart Ambient Light casts a cool white glow from the base of the computer. By default, the Ambient Light is turned off when you turn on the computer.

Press the Ambient Light button on the left side of the computer to turn the Ambient Light on.

Adding Hardware and Software

HP TouchSmart PCs may not be compatible with all of the software you install or all of the hardware you add. Make sure your hardware and software are compatible with the operating system.

Determining whether your system is 64-bit or 32-bit

1 Tap the Start button, and then tap Help and Support.

2 Tap Troubleshooting Tools, and then tap System Information.

3 Tap Touch here to open System Information.

4 After the System Information displays, view Operating System, Name. It will appear as either

(64-bit) or (32-bit).

Optical Disc Drive

Use your CD/DVD drive to play and record CDs and DVDs, and Blu-ray discs (select models only). The slim-slot CD/DVD drive does not have a disc tray. To insert a disc, turn the data side toward the back of the computer (label side forward) and slide the disc into the drive slot.

To eject a disc, make sure the power is turned on and then press the Eject button (A) on the side of the disc drive. You can also tap the Start button, tap Computer, press and hold (or with the mouse, right-click) the CD drive, and then tap Eject.

If the disc gets stuck, refer to the Limited Warranty and Support Guide for the telephone number to contact HP Support.

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Connecting to the Internet

Your HP TouchSmart PC is designed to support a wireless (select models only) or wired LAN that connects your computer to other devices, such as printers and other PCs. The network connection to the Internet is usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a separate subscription.

 For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN antenna, which you

can use to access your wireless home network.

 For a wired LAN, connect an Ethernet cable (sold separately) to the Ethernet connector on the back

of the computer, and then connect the other end to the network router or broadband modem.

Wireless home network

Wireless access point and Internet service are required and not included. Availability of public wireless access points may be limited.

First-time wireless network installation requires that you:

1 Purchase high-speed Internet service from an Internet service provider (ISP).

2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.

3 Purchase and install a wireless router (sold separately), if one is required.

NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.

Follow the manufacturer’s instructions.

4 Connect your computer to the network.

NOTE: A DSL wall connection is shown here. If you have a cable modem, the modem will be

connected to the wall using a coaxial cable.

5 Configure the HP TouchSmart PC to connect to the wireless network.

a Turn on your HP TouchSmart PC.

b Connect your HP TouchSmart PC to the wireless network:

 Right-click the Network icon on the taskbar, and then select Open Network and

Sharing Center. Click Connect to a network. When the window opens, select the network, and then click Connect.

 Right-click the Network icon on the taskbar, and then select Network and Sharing

Center. When the window opens, select Set up a new connection or network,

and then follow the onscreen instructions.

c Test the wireless network by opening your Web browser and accessing any Web site.

6 Add wireless devices to the network (optional).

14 User Guide (Features may vary by model)

Wired home network

First-time wired network installation requires that you:

1 Purchase high-speed Internet service from an Internet service provider (ISP).

2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.

3 Purchase and install a wired router (sold separately), if one is required.

NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.

Follow the manufacturer’s instructions.

4 Connect the DSL cable (shown) or coaxial cable (not shown) from the wall to the modem.

5 Connect the modem to the computer Ethernet port with an Ethernet cable. If you want to connect

multiple devices to the network, connect a router or hub (not shown) to the modem with an Ethernet cable, and then connect the computer to the router with an Ethernet cable.

If you have a wired network in your home with Ethernet connectors in the wall, connect directly from your computer Ethernet port to the Ethernet wall connector with an Ethernet cable.

The Ethernet port on the HP TouchSmart PC is located on the back of the computer, behind the connector cover.

6 Add other computers or devices to your wired network:

a Disconnect power from the broadband modem and the router, and then shut down your

HP TouchSmart PC and the computers you want to add to your network.

b For each wired computer, connect one end of an Ethernet cable to the LAN connector on the

computer, and then connect the other end of the cable to any available Ethernet connector on the router.

c Reconnect power to the modem, and wait until the modem has completed its startup cycle.

Reconnect power to the router. Then, turn on the wired computers and your HP TouchSmart PC.

d Test the network connection for each wired computer by opening your Web browser and

accessing any Web site.

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+ 47 hidden pages