WHITE PAPER
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September 1998
Prepared By
Portable Software
Marketing
Compaq Computer
Corporation
CONTENTS
Highlights ......................3
Defining Support ............ 3
Support Software............ 3
Compaq QuickRestore CD ..... 3
Compaq Software CD ............ 3
Compaq Support Software CD 3
Preinstalled
Operating Systems ......... 4
Supported
Operating Systems ......... 5
Supported Features
by Operating
System........................... 5
Windows 98 ......................... 7
Windows 95 ....................... 10
Microsoft Windows NT 4.0 ... 15
DOS 6.2x & Windows 3.1x ... 18
Microsoft Windows NT 3.51.. 21
IBM OS/2 Warp 3.0 & 4.0..... 23
Frequently Asked
Questions ..................... 24
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Operating System Support for Compaq
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Portable Platforms
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The purpose of this White Paper is to present operating system features supported on
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Compaq portable computers. Compaq supports Microsoft DOS 6.2x, Windows 3.1x,
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Windows for Workgroups 3.1x, Windows 95, Windows 98, Windows NT 4.0, and IBM
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OS/2 Warp. In addition to features inherently supported in the operating system itself,
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Compaq also provides software to enhance the user experience and usability of the
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mobile PC. Specific Compaq software deliverables are reviewed here as well as
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information about the various ways customers can obtain these components.
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Features supported through Compaq software include:
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This is the fifth edition of the document. This edition includes updated information about
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operating system support for the new Armada 3500 and Armada 6500.
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This document is intended for external audiences with a need for information about
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operating system support for Compaq commercial portables.
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1
• Software to manage and extend battery life
• Software to enhance the ease of use and configuration of PC Cards
• Intelligent Manageability software to provide Asset Control, Fault
Prediction, and Security
• Multibay support to enable warm and hot swapping of IDE devices
• Programmable Keys utility to support four special keyboard keys
• Infrared support for ease of use in wireless transfers of speeds up to 4Mbps
• Communications software to provide telephony capabilities and enhance ease
of use
WHITE PAPER (cont.)
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NOTICE
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The information in this publication is subject to change without notice.
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THE COMPETITIVE INFORMATION CONTAINED IN THIS PUBLICATION IS BASED ON
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DATA AVAILABLE FROM PUBLIC SOURCES AT THE TIME OF PUBLICATION. COMPAQ
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COMPUTER CORPORATION SHALL NOT BE RESPONSIBLE FOR ANY INACCURACIES,
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ERRORS, OR OMISSIONS IN INFORMATION CONTAINED HEREIN, INCLUDING, BUT NOT
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LIMITED TO, INFORMATION OBTAINED FROM THIRD PARTY SOURCES, SUCH AS
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PUBLICATIONS OF OTHER COMPANIES, THE PRESS, OR COMPETITIVE DATA
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ORGANIZATIONS.
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THIS PUBLICATION IS MADE AVAILABLE ON AN “AS IS” BASIS AND COMPAQ
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SPECIFICALLY DISCLAIMS ALL ASSOCIATED WARRANTIES, WHETHER EXPRESS OR
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IMPLIED. IN NO EVENT WILL COMPAQ BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
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INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE USE OF OR
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RELIANCE ON THE MATERIAL CONTAINED IN THIS PUBLICATION, EVEN IF ADVISED OF
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THE POSSIBILITY OF SUCH DAMAGES. COMPAQ RESERVES THE RIGHT TO MAKE
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IMPROVEMENTS OR CHANGES TO THIS PUBLICATION AND THE PRODUCTS AND
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SERVICES HEREIN DESCRIBED AT ANY TIME, WITHOUT NOTICE OR OBLIGATION.
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This publication does not constitute an endorsement of the product or products that were tested.
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The configuration or configurations tested or described may or may not be the only available
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solution. This test is not a determination of product quality or correctness, nor does it ensure
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compliance with any federal, state or local requirements. Compaq does not warrant products other
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than its own and then, only as strictly stated in Compaq product warranties.
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ARMADA, Compaq, LTE, Deskpro, Presario, ProLiant, and ProSignia are trademarks registered
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in the United States Patent and Trademark Office.
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LTE 5000, MultiBay, and Netelligent are trademarks of Compaq Computer Corporation.
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Other product names mentioned herein may be trademarks and/or registered trademarks of their
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respective companies.
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Microsoft, Windows NT are trademarks and/or registered trademarks of Microsoft Corporation.
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©1998 Compaq Computer Corporation.
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Operating System Support for Compaq Portable Platforms
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Fifth Edition (September 1998)
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Fourth Edition (August 1998)
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Third Edition (June 1998)
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Second Edition (February 1998)
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First Edition (September 1997)
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NA120C/0598
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2
WHITE PAPER (cont.)
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HIGHLIGHTS
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NOTE:
In this White Paper, all
references to Microsoft Windows
NT 4.0 should be taken to mean
Windows NT Workstation 4.0.
NOTE:
On some platforms, Compaq
provides the System
Enhancements diskette. This
deliverable is available as a
SoftPaq on the Compaq Web site
or on the Compaq Support
Software CD. This deliverable
features an automated install
and includes all operating system
fixes from Microsoft, registry
modification and INF changes
included on the hard drive image
pre-installed by Compaq. For
customers who create their own
hard drive image, it is important
that this deliverable be installed.
This edition includes operating support information for the Armada 6500 and Armada 3500.
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DEFINING SUPPORT
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Compaq supports all operating systems that are currently preinstalled by Compaq on its portable
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computers. Today, the preinstalled operating systems are Windows 98, Windows 95 OSR2.1/2.5
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and Windows NT 4.0 with Service Pack 3. These operating systems support all hardware features.
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For legacy operating systems such as Windows 3.1x, Windows 95 Retail and OSR1, Windows NT
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3.51 or IBM OS/2 Warp 3.0 & 4.0, Compaq provides support; however, in some cases, limitations
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in the operating system prevent enabling of new hardware functionality included on newer
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hardware platforms.
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SUPPORT SOFTWARE
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Compaq software support is available to customers in a number of different ways including various
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support CD-ROM (CD) disks, individual SoftPaq diskettes and the Compaq Web site.
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Compaq QuickRestore CD
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The Compaq QuickRestore CD is provided with Armada 7800, 7400, 6500, 4200, 3500, 1700, and
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1500 notebooks. The CD provides an easy to use and complete restore solution. The pre-installed
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operating system (i.e. Windows 95, Windows 98 or Windows NT 4.0) and all Compaq software
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enhancements are provided on the CD. The solution allows customers to perform a complete
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restore by reformatting the hard drive, and restoring the image to its original pre-install state.
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Compaq Software CD
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The Compaq Software CD is made available for each portable product at the time of
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announcement beginning with products introduced in 1997. The Software CD contains all drivers
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and Compaq software for all supported operating systems including those that may have been
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preinstalled. The Software CD does not include the operating system itself. Customers can
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purchase the Software CD by contacting Compaq Customer Service & Support.
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Beginning with new products announced 2Q98, the Compaq Software CD will no longer be made
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available. The Compaq QuickRestore CD includes all software included on the factory installed
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hard drive image as well as the operating system itself. Together these two aspects provide a more
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comprehensive recovery solution than was previously provided by the Compaq Software CD.
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The Armada 6500 ships with the Compaq Software CD. This CD provides additional software not
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included as part of the factory pre-install. Applications included on the CD are described in the
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White Paper titled Armada 6500 Software Overview, First Edition, September 1998.
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Compaq Support Software CD
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The Compaq Support Software CD set is yet another way for customers to get access to the latest
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drivers and software for their computer. This set of three CDs is updated monthly with new files
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also made available on the Compaq Web site. This CD contains support files for not only Compaq
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portables, but desktop and workstation computers as well. It is the ideal tool for the corporate MIS
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professional responsible for maintaining a number of different types of Compaq personal
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computers. The Software Support CD set can be purchased via an annual subscription or as a one-
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time purchase.
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WHITE PAPER (cont.)
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Customers who do not need the additional convenience of having all drivers and other support
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software on single CD can download individual software drivers and utilities, called SoftPaqs,
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from the Compaq Web site at www.compaq.com.
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Unless otherwise noted, all Compaq software deliverables referenced in this White Paper are
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available through all three mediums of distribution.
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PREINSTALLED OPERATING SYSTEMS
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Compaq currently gives customers the choice of Microsoft Windows 95, Windows 98 or Windows
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NT 4.0 as the preinstalled operating system. Windows 95 is available as the preinstalled operating
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system for the Armada 1500, Armada 1700, Armada 4100, Armada 4200, Armada 6500 and
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Armada 7000 families. Windows 98 is available on select models in select regions on the Armada
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3500 and 1700 and is planned for the Armada 6500. Windows NT 4.0 is available on select models
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in the Armada 15001, Armada 3500 and Armada 7000 families. Table 1 summarizes the various
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combinations of operating systems available for preinstall by portable product family.
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PREINSTALLED OPERATING SYSTEMS
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Operating Systems
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DOS/Windows 3.1x
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and Windows 95 OSR1
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Dual Installation
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Windows 95 OSR 2.1
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and Windows NT 4.0
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(with Service Pack 2)
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Dual Installation
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Windows 95 OSR1
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Windows 95
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OSR2.1/2.5
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Windows 98
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Windows NT 4.0 with
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Service Pack 3
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Table 1 - Preinstalled Operating Systems
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1
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Currently shipping Armada 1500 models including the Armada 1560DM, 1571DM, 1573DM, 1590DMT, 1592DMT and
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the 1598DMT only offer Windows 95 as the pre-installed operating system.
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Compaq discontinued dual installations on the Armada 1530DM, 1550DMT and 1580DMT beginning in 3Q97.
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Compaq discontinued dual installations on the Armada 7710MT, 7730MT, 7750MT, 7330MT and 7350MT beginning in
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3Q97.
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Windows 95 OSR1 was preinstalled on the Armada 4100, 4110, 4115, 4110D, 4120, 4125D, 4120T, 4125T, 4130T,
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4136T, 4135T, 4131T only.
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Compaq currently installs OSR2.1 and IE4.01 on the 1700 to remain consistent with the previous family. The latest QFE
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from Microsoft tare always included as part of the preinstall.
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Windows 95 OSR2 was single installed on the Armada 4150, 4150T and 4160T.
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Windows 98 is available on select models within the Armada 1700 and 1500, notebook families and late 4Q98 for the
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Armada 6500. .
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On selected models in selected regions.
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4
7
LTE
5000
YES NO NO NO NO NO NO NO NO
NO YES
NO NO NO NO YES
NO YES YES
NO YES YES YES
NO NO YES YES NO NO
Armada
1500
2
Armada
1700
NO NO NO NO NO YES
5
Armada
3500
YES YES
Armada
4100
8
NO NO YES
Armada
4200
4
NO NO NO NO
6
YES YES YES YES
Armada
6500
(4Q98)
YES
(4Q98)
Armada
7700 &
7300
3
NO NO
YES YES
Armada
7800 &
7400
NO
WHITE PAPER (cont.)
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SUPPORTED OPERATING SYSTEMS
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In addition to supporting preinstalled operating systems, Compaq offers standard feature support
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for legacy operating systems that are not preinstalled. Table 2 summarizes support offered for each
NOTE:
Support statements for Windows
3.1 on the Armada 7800, 7400
and 1700 are detailed in the
White Paper titled Windows 3.1
Support on Compaq Armada and
LTE 5000 portables. Refer to this
White Paper for more information
on the level testing conducted and
availability of support software
for these platforms.
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operating system by product family.
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SUPPORTED OPERATING SYSTEMS
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Operating Systems
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DOS/Windows 3.1x
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Windows 95 OSR1
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Windows 95
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OSR2.1/2.5
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Windows 98
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Windows NT 3.51
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Windows NT 4.0 with
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Service Pack 2
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Windows NT 4.0 with
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Service Pack 3
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OS/2 Warp 3.0 & 4.0
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Table 2 – Supported Operating Systems
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The following sections list major Compaq software deliverables for each supported operating
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system. Customers should refer to the Compaq Web site or Compaq Support Software CD for the
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latest revisions and information regarding these software components.
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SUPPORTED FEATURES BY OPERATING SYSTEM
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Table 3 summarizes major software functionality and hardware support by operating system on
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Compaq portable computers. Some of this support is provided through Compaq device drivers and
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utilities, while other support is inherent to the operating system. The list is not intended to be
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exhaustive; only a high level review of functional areas found to be of most interest to Compaq
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portable customers are noted.
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9
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Standard Windows 95 OSR1 feature support is offered for the Armada 4150, 4150T and 4160T. Extended feature support
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for Windows 95 OSR1 on all other Armada 4100 models.
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Extended feature support for Windows 95 OSR2 on the Armada 4150, 4150T and 4160T.
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5
LTE
5000
YES YES YES NO YES YES YES YES YES
YES YES YES YES YES
NO YES YES YES YES
YES
(3Q98)
YES YES NO NO YES NO NO YES NO
YES YES YES YES YES YES NO YES YES
YES YES YES YES YES YES YES
YES NO NO NO YES NO NO YES NO
Armada
1500
YES YES YES
Armada
1700
Armada
3500
Armada
4100
9
10
YES
(3Q98)
Armada
4200
YES NO YES YES
YES YES YES YES
YES
Armada
6500
YES
(4Q98)
(4Q98)
Armada
7700 &
7300
YES YES
YES YES
Armada
7800 &
7400
WHITE PAPER (cont.)
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SUPPORTED FEATURES
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NOTE:
“CC” represents functionality
provided through a specific
Compaq software or firmware
component.
“OS” represents functionality
provided by the operating system
itself.
“CC/OS” represents functionality
that is supported by the native
operating system but which is
enhanced through additional
software components provided by
Compaq.
“NA” represents functionality
that is not available on Compaq
portable platforms.
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Compaq Audio
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Drivers
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Compaq Video
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Drivers
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Power Management
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Standby CC CC CC CC CC CC
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Hibernation CC CC CC CC CC CC
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Power conservation
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6
12
timers
ACPI Support NA NA CC/OS
APM Support
Programmable Keys
PC Card Support
PC Card 16 Support CC OS OS OS CC/OS OS
CardBus (32-bit)
Support
Plug ‘n Play Support CC OS OS NA CC
Compaq Ethernet
Network Drivers
Compaq Intelligent
Manageability
Multibay Hot
Swapping Support
11
Some features are not supported on all platforms where limitations in the hardware prevent a feature from being enabled.
12
Includes all activity based timers that power down used components after a user defined period of inactivity.
13
ACPI is only supported on the Armada 7800, 7400, 6500, 4200, 3500 and 1700. All future platforms will also be ACPI
hardware ready.
14
Microsoft Windows 3.1x does support APM version 1.1. Customers interested in power management support under IBM
OS/2 Warp should contact IBM directly for more information.
15
Armada 1500 and Armada 7000 families only.
16
For Plug ‘n Play support, some limitations exist with some PC Cards and is dependent on the PC Card drivers. Contact
your PC Card vendor for more information about Plug ‘n Play support under Windows NT 4.0.
17
Multibay Exchange refers to warm swapping support for CDROM, floppy drive and batteries in the Compaq MultiBay.
18
Armada 6500 only.
19
Armada 6500 only.
14
DOS &
Windows 3.1x Windows 95 Windows 98
CC CC CC CC CC CC
CC CC CC CC CC CC
CC CC CC/OS CC CC CC
OS OS CC/OS NA CC/OS NA
CC CC CC CC CC CC
CC
CC CC CC CC CC OS
NA CC CC NA CC NA
NA CC
17
11
Windows NT
3.51
13
15
OS OS NA CC NA
18
CC
19
NA NA NA
NA CC NA
Windows NT
4.0
16
OS/2 Warp
3.0 & 4.0
NA
WHITE PAPER (cont.)
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Infrared Support
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1.15 Mbps Transfer CC OS OS NA NA NA
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4 Mbps Transfer NA CC CC NA NA NA
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Compaq Software
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MPEG Support
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Communications
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Data Support OS OS OS OS OS OS
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Facsimile Support OS
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Table 3 – Supported Features
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Windows 98
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Compaq now offers Windows 98 as a pre-installed operating system on select models within the
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Armada 1500, Armada 3500, and Armada 1700. In 4Q98 Compaq intends on offering Windows 98
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as the pre-installed operating system on select models within the Armada 6500 family. (Refer to
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Table 2 for information on preinstalled operating systems by portable family). Compaq offers full
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support on all models within the Armada 1500, 1700, 3500, 4200, and 7000 families. Refer to
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Table 4 for information on specific Compaq software deliverables for Windows 98 by product
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family.
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Although Compaq will support customers that upgrade to Windows 98 on the Armada 6500, 4100
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and LTE 5000 families, Compaq has not yet made software deliverables available and does not
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recommend customers upgrade at this time. Compaq software for Windows 98 for these platforms
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will be made available 4Q98. These deliverables will be posted to the web site and this document
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will be updated to reflect the change.
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WINDOWS 98 SOFTWARE DELIVERABLES
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Windows 98
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Enabling Audio
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Hardware
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Enabling Video
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Hardware
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20
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Requires third-party software application not provided by Compaq.
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21
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For the Armada 7800, Armada 7400 and Armada 1700 RingCentral Fax is being preinstalled. This software application is
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not available for download from the Compaq web site.
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22
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Compaq provides the Trio Communications Suite for Windows NT 4.0 on the Armada 7700 and 7300 families. For the
.
.
Armada 7800, Armada 7400, Armada 1700 and Armada 3500, RingCentral Fax is being preinstalled. This software
.
.
.
application is not available for download from the Compaq web site.
.
23
.
Requires third-party software application not provided by Compaq.
.
24
.
For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest
.
.
Compaq Software Support CD.
.
.
7
24
DOS &
Windows 3.1x Windows 95 Windows 98
NA CC/OS OS NA CC NA
20
Armada 1500
ESS 1878 Audio
Driver Support
C&T Display
Driver Support
OS CC
Armada 1700 &
3500
ESS 1869 Audio
Driver Support
C&T Display
Driver Support
21
Armada 4200
Native Audio
Support
C&T Display
Driver Support
Windows NT
3.51
NA CC
Windows NT
4.0
Armada 7700 &
7300
ESS 1878 Audio
Driver Support
S3 Display Drivers
22
Armada 7800 &
7400
ESS 1879 Audio
Driver Support
S3 Display
Driver/Utility
Support
OS/2 Warp
3.0 & 4.0
23
OS
WHITE PAPER (cont.)
.
.
.
.
.
Windows 98
.
.
.
.
.
.
Enhanced Video
.
.
Functionality
.
.
.
.
.
.
.
.
Enabling
.
.
Networking
.
.
.
.
.
.
.
Unique Compaq
.
.
.
Software
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
Power
.
.
Management and
.
.
.
Extended Security
.
.
Features
.
.
.
.
.
.
.
.
.
Enhanced
.
.
Operating System
.
.
Support
.
.
.
.
.
.
.
Setup &
.
.
.
Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Table 4 - Windows 98 Software Deliverables
.
.
.
.
.
.
Windows 98 Feature Considerations
.
.
.
.
.
In addition to providing enhanced performance and a more stable 32-bit operating environment
.
.
.
Windows 98 provides many new features and support for new hardware technologies over its
.
.
.
predecessor, Windows 95. Refer to Table 5 for more information on what is new in Windows 98.
.
.
.
.
.
NEW FEATURE & HARDWARE SUPPORT UNDER WINDOWS 98
.
.
.
.
.
.
Feature Description
.
.
.
.
.
.
.
Windows Update
.
.
.
.
.
.
.
Dial-Up Networking
.
.
Improvements
.
.
.
.
.
.
.
.
.
.
.
Client Support for
.
.
Virtual Private
.
.
Networking (VPN)
.
.
.
.
.
.
.
.
.
8
24
Armada 1500
Intel Ethernet
Drivers
Insight Agents
Programmable
Keys Utility
Compaq Power
Management
Security 32
DOS Real Mode
Support
Compaq
Diagnostics
F10 Computer
Setup
F10 Computer
Diagnostics
Includes the Update Manager. This feature keeps users’ systems up-to-date by providing easy access
to the latest drivers and operating system files on an on-going basis.
Includes Multilink Channel Aggregation enabling users to combine all available dial-up lines for higher
transfer speeds. Supports Dial-up scripting, which can automate the process of connecting to bulletin
boards and online services. User interface enhancements simplify setting up and using dial-up
connections.
Networking support tool for remote users to access their corporate network via a secure connection.
Utilizes the Point-to-Point Tunneling Protocol (PPTP).
Armada 1700 &
3500 Armada 4200
Intel Ethernet
Drivers
Insight Agents
Programmable
Keys Utility
Compaq Power
Management
Security 32
DOS Real Mode
Support
Compaq
Diagnostics
F10 Computer
Setup
F10 Computer
Diagnostics
Armada 4200
Ethernet Drivers
Insight Agents
Programmable
Keys Utility
Compaq Power
Management
Security 32
DOS Real Mode
Support
Compaq
Diagnostics
F10 Computer
Setup
F10 Computer
Diagnostics
Armada 7700 &
7300
External CRT
Configuration
Utility
NetFlex 3
Ethernet Drivers
Insight Agents
Programmable
Keys Utility
Compaq Power
Management
Security 32
DOS Real Mode
Support
Compaq
Diagnostics
F10 Computer
Setup
F10 Computer
Diagnostics
Armada 7800 &
7400
External CRT
Configuration
Utility
NetFlex 3
Ethernet Drivers
Insight Agents
Programmable
Keys Utility
Compaq Power
Management
Security 32
DOS Real Mode
Support
Compaq
Diagnostics
F10 Computer
Setup
F10 Computer
Diagnostics
WHITE PAPER (cont.)
.
.
.
Feature Description
.
.
.
.
.
.
Universal Serial Bus
.
.
(USB)
.
.
.
.
.
.
.
.
Setup Enhancements
.
.
.
.
.
.
.
Faster Shutdown
.
.
.
.
.
.
.
FAT32 Conversion
.
.
Utility
.
.
.
.
.
.
.
Power Management
.
.
.
.
.
.
.
.
.
.
Win32 Driver Model
.
.
.
(WDM)
.
.
.
.
.
.
.
Windows Maintenance
.
.
Wizard
.
.
.
.
.
.
.
Version Conflict
.
.
.
Manager
.
.
.
.
.
.
.
Remote Access Server
.
.
.
.
.
.
.
Support for Intel MMX
.
.
Processors
.
.
.
.
.
.
.
Multiple Display
.
.
Support
.
.
.
.
.
.
.
.
Support for New
.
.
Generation of
.
.
.
Hardware
.
.
.
.
.
.
Table 5 - New Feature & Hardware Support Under Windows 98
.
.
.
.
.
Some of the new features and hardware support introduced with Windows 98 has particular appeal
.
.
.
to some commercial notebook users. However, all features of Windows 98 are not supported
.
.
.
across all Compaq notebook families. As well, Compaq unique features such as Intelligent
.
.
.
Manageability are not supported across all notebook families under Windows 98. Refer to Table 6
.
.
.
for more information on which notebooks support key Compaq unique and Windows 98 features.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
9
Allows for Plug-N-Play and daisy chaining of up to 127 devices off of a single port. USB also offers
greater speed over traditional serial buses (up to 12 Mbs). The connector also provides power across
the bus.
Enhancements decrease setup time while increasing setup reliability. The setup interface shows the
user how far along in the setup process they are.
The shutdown time has been dramatically reduced from Windows 95 to Windows 98.
A graphical utility which can quickly and safely convert a hard drive from the original version of FAT to
FAT32.
Windows 98 is the first Microsoft operating system to feature ACPI (Advanced Configuration and Power
Interface). ACPI is an open industry specification that is an integral part of the Microsoft OnNow
initiative.
A new, unified driver model for Windows 95 and Windows NT that will enable new devices to have a
single driver for both operating systems. It allows Windows 98 to maintain full legacy device driver
support while adding support for new WDM drivers.
Allows users to schedule regular maintenance for their systems. The Windows Maintenance Wizard
includes: Disk Defragmenter; ScanDisk; and Disk Cleanup.
This feature will detect file version conflicts with installed programs and will install the Windows version
of the driver.
Enables the users’ desktop to act as a dial-up server. Allows dial-up clients to remotely connect to a
Windows 98 machine for local resource access.
This feature provides support for third parties to build software that exploits the Intel Pentium
Multimedia Extensions (MMX).
Allows the user to display different images on multiple monitors using multiple graphics adapters on a
single PC. This feature effectively expands the size the Windows desktops extending beyond a single
monitor.
Expanded array of hardware support including, but not limited to, Universal Serial Bus (USB), IEEE
1394, Accelerated Graphics Port (AGP), Advanced Configuration and Power Interface (ACPI), and
DVD.
WHITE PAPER (cont.)
.
.
KEY WINDOWS 98 FEATURE SUPPORT BY COMPAQ PORTABLE FAMILY
.
NOTE:
l = Windows 98 feature
supported without requiring
additional hardware or software.
£ = Windows 98 feature
supported with additional
optional hardware or software.
Refer to the footnotes for more
information.
¡ = Windows 98 feature not
supported on the specified
notebook family.
IMPORTANT!
Customers who downgrade from
the preinstalled version of
Windows 95 OSR2 to an earlier
version of Windows 95 will lose
key functionality. Compaq
strongly recommends that
customers do not downgrade.
.
.
.
.
.
.
.
.
.
.
Notebook Family
.
.
.
.
Armada 1500 l £ £ ¡ ¡
.
.
.
.
.
Armada 1700 l £ £ ¡ l
.
.
.
.
Armada 3500 l £ l ¡ l
.
.
.
.
.
Armada 4200 l £ £ ¡ l
.
.
.
.
Armada 6500 ¡
.
.
.
.
.
Armada 7300 l £ £ £ ¡
.
.
.
.
Armada 7700 l £ £ £ ¡
.
.
.
.
Armada 7400 l £ l £ l
.
.
.
.
.
Armada 7800 l £ l £ l
.
.
.
.
.
.
Table 4 – Key Windows 98 Feature Support by Compaq Portable Family
.
.
.
.
.
.
Windows 95
.
.
.
.
.
Windows 95 is currently being preinstalled on the Armada 1500, Armada 1700, Armada 3500,
.
.
.
Armada 4100, Armada 4200, Armada 6500, and Armada 7000 families. The version being used is
.
.
.
the OEM Service Release 2.1/2.5 (OSR2), which has been enhanced over the previous Windows
.
.
.
95 OSR1 release and the currently shipping retail version of Windows 95. Windows 95 OSR2
.
.
.
enables key hardware in the latest portable products and provides support for Compaq software
.
.
.
that is not available under OSR1. For customers who choose to downgrade to OSR1 or the retail
.
.
.
version of Windows 95, Compaq only supports those features inherently supported in the operating
.
.
.
system. Table 4 lists new features and hardware support introduced with Windows 95 OSR2 and
.
.
.
which are not supported under Windows 95 OSR1.
.
.
.
.
.
FEATURE & HARDWARE SUPPORT UNDER WINDOWS 95 OSR2
.
.
.
.
.
.
.
Feature Description
.
.
.
.
.
.
FAT32
.
.
.
.
.
.
.
.
.
.
DriveSpace Update
.
.
.
.
.
.
.
.
.
.
25
.
Multilink requires multiple modems. Some Armada notebooks include an integrated modem while others do not. At a
.
.
minimum a second PC Card or serial modem is required to take advantage of Multilink.
.
.
26
.
Currently, the only Armada notebook to ship with integrated USB is the Armada 7800. All others require optional USB
.
.
hardware such as the Compaq USB PC Card.
.
27
.
Multiple Monitor Support requires multiple video controllers. Only the Armada 7300, 7700 and 7800 feature a dual video
.
.
.
controller architecture that enables this feature. In the case of the Armada 7800, as of this printing, the video drivers shipped
.
.
by Microsoft with the operating system and those shipped by Compaq do not support this feature. Compaq will release
.
.
specific Windows 98 video drivers for the Armada 7800 that will support this feature. All other Compaq notebook families
.
.
.
listed as not supporting Windows 98 multiple monitor features may support it using a second video card in a docking
.
.
station. For the purposes of this table, only those notebooks capable of supporting the feature without a second video card
.
.
were noted as such.
.
.
28
The Armada 6500 has ClientWORKS which offers similar functionality.
.
.
10
Compaq
Intelligent
Manageability Multilink
28
Enhancements to the Windows 95 FAT file system designed to efficiently support large hard disks,
up to 2 Terabytes in size. Includes updates to FDISK, Format, Scandisk, and Defrag disk utilities to
support FAT32 partitions.
Windows 95 DriveSpace compression utility now supports compressed volumes up to 2 GB in size.
Note: DriveSpace compression is not supported on FAT32 volumes.
25
£ l ¡ l
USB
26
Multiple Monitor
27
Support
ACPI
WHITE PAPER (cont.)
.
.
.
Feature Description
.
.
.
.
.
.
Power Management
.
.
Tip:
If you are viewing this document
online, clicking on a software
deliverable will take you to the
appropriate support page on the
Compaq Web site. Always refer to
the Compaq Web site or the
Compaq Support Software CD for
the latest revisions of drivers,
utilities and other software from
Compaq.
Improvements
.
.
.
.
.
.
.
Storage Enhancements
.
.
.
.
.
.
.
PC Card
.
.
.
Enhancements
.
.
.
.
.
.
.
CDFS Enhancements
.
.
.
.
.
.
.
PCI Bridging & Docking
.
.
.
.
.
.
.
IRQ Routing
.
.
.
.
.
.
.
Intel MMX Support
.
.
.
.
.
.
.
NDIS 4.0 Support
.
.
.
.
.
.
.
Automatic Scandisk On
.
.
.
Boot
.
.
.
.
.
.
.
Online Service Folder
.
.
.
.
Table 6 - New Feature & Hardware Support Under Windows 95 OSR2
.
.
.
.
Refer to Table 5 for information on specific Compaq software deliverables for Windows 95 by
.
.
.
product family.
.
.
.
.
.
Besides meeting stringent internal criteria for Windows 95 compatibility, all Compaq portable
.
.
.
products have passed the rigorous Microsoft Windows Hardware Compatibility Test. Information
.
.
.
on Compaq portable computer certifications can be found on the Microsoft Web site at
.
.
.
http://www.microsoft.com.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
11
Support for Advanced Power Management (APM) 1.2 BIOS, wake-on-ring for modems, multibattery PC's, drive spin down, and powering down of inactive PCMCIA modems.
Support for IDE Bus Mastering, 120M Floptical disk drives, removable IDE media, Zip drives, and
CD Changers. Also adds the SMART predictive disk failure API's.
Adds support for new PC Card 32 (CardBus) bridges, PCMCIA cards that operate at 3.3 volts
rather than 5 volts, multifunction PCMCIA network/modem cards, and PCMCIA Global Positioning
Satellite (GPS) devices.
Support for ISO 9660 disks up to 4 GB in size, and CD-I format CD-ROMs.
Support for PCI devices for use in PCI docking stations.
Support for new PCI interrupt routers.
Support for third parties to build software that exploits the Intel Pentium Multimedia Extensions
(MMX) for fast audio and video support on the next generation of Intel Pentium processor.
Adds support for new NDIS 4.0 network interface card drivers.
In situations where the PC was not shut down normally, Scandisk will automatically run at the next
reboot in order to check for damaged files.
Client software for America Online 3.0, CompuServe 3.0, CompuServe WOW!, and AT&T
Worldnet.
WHITE PAPER (cont.)
.
.
WINDOWS 95 SOFTWARE DELIVERABLES
.
.
.
.
.
.
.
.
.
.
.
Windows 9529LTE 5000
.
.
.
.
.
.
Enabling
.
.
.
Audio
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enhanced
.
.
Audio
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling
.
.
Video
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
29
.
For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest
.
.
.
Compaq Software Support CD.
.
30
.
For the LTE 5380 only.
.
31
.
For Armada 1510, 1520, 1530, 1535, 1550, 1580, and 1585 models.
.
.
32
For Armada 1540, 1560, 1570, 1571, 1572, 1573, 1574, 1590, 1592, 1594, 1595, 1597, and 1598 models.
.
.
12
ESS
688/1688
Audio
Driver
Support
for
Windows
95
ESS
Direct
Sound
Support
for
Windows
95
Cirrus
Logic
GD7543
Display
Driver for
Windows
95
Cirrus
Logic
GD7548
Display
Driver for
Windows
30
95
Armada
1500
ESS 1878
Audio
Driver
Support
for
Windows
95
Cirrus
Logic
GD7548
Display
Driver for
Windows
31
95
C&T
68554
Display
Driver for
Windows
32
95
Armada
1700 &
3500
ESS 1869
Audio
Driver
Support
for
Window
95
C&T
65555
Display
Driver
Support
for
Windows
95
Armada
4100
ESS
Direct
Sound
Support
for
Windows
95
ESS 1788
Audio
Rack
Drivers for
Windows
95
Cirrus
Logic
GD7548
Display
Driver for
Windows
95
Armada
4200
Armada
4200 ESS
Audio
Drivers for
Windows
95
C&T
Display
Driver
Support
for
Windows
95
Armada
6500
ESS
Maestro
Audio
Drivers for
Windows
95
ESS
Audio
Rack
Drivers for
Windows
95
ATI Rage
Pro
Display
Drivers for
Windows
95
Armada
7700 &
7300
ESS 1878
Audio
Driver
Support
for
Windows
95
S3 Display
Drivers for
Windows
95
Armada
7800 &
7400
ESS 1878
Audio
Driver
Support
for
Windows
95
S3 Display
Drivers for
Windows
95
WHITE PAPER (cont.)
.
.
.
.
.
.
.
Windows 9529LTE 5000
.
.
.
.
.
.
Enhanced
.
.
.
Video
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling
.
.
.
Networking
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling PC
.
.
.
Card
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
Unique
.
.
Compaq
.
.
Software
.
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
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.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
33
.
This Quick Fix Engineering (QFE) is a patch to the operating system to fix problems related to PC Card under Windows
.
.
95.
.
.
34
Available 4Q98.
.
.
13
Insight
Agents for
Windows
95
Armada
1500
MicrosoftDirectX 3
MediaMati
cs MPEG
Player
Support
for
Windows
95
Integrated
Netflex-3
Ethernet
Drivers for
Windows
3.1x/ MSDOS
Insight
Agents for
Windows
95
Programm
able Keys
Utility
Armada
1700 &
3500
Microsoft
DirectX
5.2
Intel
82558
Ethernet
Drivers
Microsoft
PC Card
33
QFE
Insight
Agents for
Windows
95
Programm
able Keys
Utility
Armada
4100
MicrosoftDirectX 3
MediaMati
cs MPEG
Player
Support
for
Windows
95
Insight
Agents for
Windows
95
Programm
able Keys
Utility
Armada
4200
Armada
4200
Direct X 5
Drivers
MediaMati
cs Arcade
MPEG
Player
Armada
4200
Ethernet
Drivers
Armada
4200 IM
Agents for
Windows
95 and NT
4.0
Programm
able Keys
Utility for
Windows
95 and NT
4.0
Armada
6500
Microsoft
DirectX
5.0
Xircom
CEM
Combo
Ethernet
10/100
Modem
Driver
ClientWO
RKS
Utilities
and DMI
Interface
34
Armada
7700 &
7300
MicrosoftDirectX 3
S3 Display
Utility for
Windows
95
Integrated
Netflex-3
Ethernet
Drivers
True Flash
File
System for
Windows
95
Insight
Agents for
Windows
95
Armada
7800 &
7400
Microsoft
DirectX
5.2
S3 Display
Utility for
Windows
95
Integrated
Netflex-3
Ethernet
Drivers
True Flash
File
System for
Windows
95
Insight
Agents for
Windows
95
Programm
able Keys
Utility
Carbon
Copy
WHITE PAPER (cont.)
.
.
.
.
.
.
.
Windows 9529LTE 5000
.
.
.
.
.
.
Enabling Input
.
.
.
Device
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Power
.
.
Management,
.
.
Extended
.
.
.
Security
.
.
Features,
.
.
Hibernation,
.
.
Multibay
.
.
.
Interchange
.
.
and Compaq
.
.
Hot Keys
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling
.
.
Communicatio
.
.
.
ns Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
35
.
For all LTE models except the 5380.
.
.
36
For the LTE 5150, 5250, 5280, 5380 and 5400 only.
.
.
14
Microsoft
Infrared
Drivers for
Windows
95
Suppleme
ntal
Programs
for
Windows
35
95
Support
for
Compaq
Portable
Telephony
Modem
36
Armada
1500
Compaq
Fast IR
drivers for
Portables
Armada
1500/4100
ALPS
Glidepoint
Drivers
Japanese
Suppleme
ntal
Programs
for
Windows
95
Support
for
Compaq
Portable
Telephony
Modem
Armada
1700 &
3500
Power
Managem
ent for
Windows
95
Security
32 for
Windows
95
Compaq
Modem
Driver for
Windows
95
Armada
4100
Microsoft
Infrared
Drivers for
Windows
95
Armada
1500/4100
ALPS
Glidepoint
Drivers
Japanese
Suppleme
ntal
Programs
for
Windows
95
Armada
4200
Compaq
Power
Managem
ent for
Windows
95
Armada
4200
Security
32
Support
Armada
6500
Intellisync
97 for Fast
IR
support.
Smith
Micro’s
QuickLink
III for fax
support.
Armada
7700 &
7300
Programm
able Keys
Utility
Suppleme
ntal
Programs
for
Windows
95
Compaq
NetMeetin
g DSVD
Enabler
Applet
Armada
7800 &
7400
Power
Managem
ent for
Windows
95
Security
32 for
Windows
95
WHITE PAPER (cont.)
.
.
.
.
.
.
.
Windows 9529LTE 5000
.
.
.
.
.
.
Enhanced
.
.
.
Operating
.
.
System
.
.
Support
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Setup &
.
.
Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Table 7 - Windows 95 Software Deliverables
.
.
.
.
.
.
.
Microsoft Windows NT 4.0
.
.
.
.
Windows NT 4.0 with Service Pack 3 (SP3) is currently being preinstalled on select models within
.
.
.
the Armada 1500, Armada 1700, Armada 3500, Armada 6500, and Armada 7000 families. (Refer
.
.
.
to Table 2 for information on preinstalled operating systems by portable family). It is a supported
.
.
.
operating system on all models within the LTE 5000, Armada 1500, Armada 1700, Armada 3500,
.
.
.
Armada 4100, Armada 4200, Armada 6500 and Armada 7000 families. Compaq software
.
.
.
deliverables extend functionality or enhance the overall user experience. Refer to Table 8 for
.
.
.
information on specific Compaq software deliverables for Windows NT 4.0 by product family.
.
.
.
.
.
.
.
.
.
.
.
15
DOS Real
Mode
Support
for
Windows
95
Compaq
Diagnostic
s for
Windows
3.1x
/Windows
95
Computer
Setup and
Diagnostic
s for
Portables
Armada
1500
DOS Real
Mode
Support
Compaq
Diagnostic
s for
Windows
3.1x
/Windows
95
F10
Computer
Setup for
Armada
1500,
7300, and
7700
Armada
1700 &
3500
Universal
Serial Bus
Support
Compaq
Diagnostic
s for
Windows
95
F10
Computer
Diagnostic
s
F10
Computer
Setup
Armada
4100
Compaq
Diagnostic
s for
Windows
3.1x
/Windows
95
Computer
Setup and
Diagnostic
s for
Portables
Compaq
Diagnostic
s for
Armada
4100
Family Ethernet
Base
Computer
Setup for
Armada
4160T
Armada
4200
Notebook
Universal
Serial Bus
Support
DOS Real
Mode
Support
Compaq
Diagnostic
s for
Windows
95
Armada
4200
Personal
Computer
Diagnostic
s
Armada
6500
ROM
Based
Setup
Diagnostic
s for
Windows
Armada
7700 &
7300
System
Enhancem
ents for
Windows
95
DOS Real
Mode
Support
Compaq
Diagnostic
s for
Windows
95
F10
Computer
Diagnostic
s
F10
Computer
Setup
Armada
7800 &
7400
System
Enhancem
ents for
Windows
95
Notebook
Universal
Serial Bus
Support
DOS Real
Mode
Support
Compaq
Diagnostic
s for
Windows
95
F10
Computer
Diagnostic
s
F10
Computer
Setup
WHITE PAPER (cont.)
.
.
Microsoft periodically releases updates to the Windows NT 4.0 operating system in the form of
.
NOTE:
Each version of a Microsoft
Service Pack includes all
necessary upgrades, patches and
functionality enhancements
included in prior releases. In
order to have the latest update
from Microsoft it is only
necessary to install the latest
Service Pack.
NOTE:
While Compaq supports Windows
NT 4.0 on the Armada 6500,
software enhancements have not
yet been released from the
platform. Compaq intends on
providing additional Windows NT
4.0 software such as enhanced
PC Card and power management
support late 4Q98.
.
.
Microsoft Service Packs. To date, there have been three Service Packs released. Each Service Pack
.
.
.
includes upgrades, patches and new software components that introduce new functionality. Once a
.
.
.
Service Pack has been installed it is integrated into the operating system.
.
.
.
.
.
On portable platforms where Windows NT 4.0 is the preinstalled operating system, Service Pack 3
.
.
.
is also preinstalled. All Compaq portable products that support Windows NT 4.0 support Service
.
.
.
Pack 2. Compaq does not support Service Pack 1 or the retail version of Windows NT 4.0 without
.
.
.
either Service Pack 2 or Service Pack 3 installed. Compaq strongly recommends an upgrade to
.
.
.
Service Pack 3 for customers who have not installed any Service Pack or who are using an earlier
.
.
.
Service Pack version.
.
.
.
.
Besides meeting stringent internal criteria for Windows NT 4.0 compatibility, all Compaq portable
.
.
.
products have passed the rigorous Microsoft Windows Hardware Compatibility Test. Information
.
.
.
on Compaq portable computer certifications can be found on the Microsoft Web site at
.
.
.
http://www.microsoft.com.
.
.
.
.
.
.
WINDOWS NT 4.0 SOFTWARE DELIVERABLES
.
.
.
.
.
.
.
.
.
.
.
Windows NT 4.037LTE 5000
.
.
.
.
.
.
Enabling Audio
.
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling Video
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
37
.
For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest
.
.
Compaq Software Support CD.
.
38
.
For Armada 1510, 1520, 1530, 1535, 1550, 1580, and 1585 models.
.
.
39
For Armada 1540, 1560, 1570, 1571, 1572, 1573, 1574, 1590, 1592, 1594, 1595, 1597, and 1598 models.
.
.
16
ESS
688/1688/
1788
Audio
Drivers
for
Windows
NT 4.0
Cirrus
Logic
GD7543/
GD7548
Display
Drivers
for
Windows
NT 4.0
Armada
1500
ESS 1878
Audio
Driver for
Windows
NT 4.0
Cirrus
Logic
GD7543/
GD7548
Display
Drivers
for
Windows
NT 4.0
C&T
68554
Display
Drivers
for
Windows
NT 4.0
38
39
Armada
1700 &
3500
ESS 1869
Audio
Driver for
Windows
NT 4.0
C&T
69000
Video
Driver for
Windows
NT 4.0
Armada
4100
ESS
688/1688/
1788
Audio
Drivers
for
Windows
NT 4.0
Cirrus
Logic
GD7543/
GD7548
Display
Drivers
for
Windows
NT 4.0
Armada
4200
Chips and
Technolo
gies
Video
Driver for
Windows
NT 4.0
Armada
6500
ESS
Maestro
Audio
Drivers
for
Windows
NT 4.0
ATI Rage
Pro
Display
Drivers
for
Windows
NT 4.0
Armada
7700 &
7300
ESS 1878
Audio
Drivers
for
Windows
NT 4.0
S3 Aurora
Display
Driver
Support
Windows
NT 4.0
Armada
7800 &
7400
ESS 1879
Audio
Drivers
for
Windows
NT 4.0
S3 Aurora
Display
Driver
Support
Windows
NT 4.0
WHITE PAPER (cont.)
.
.
.
.
.
.
.
Windows NT 4.037LTE 5000
.
.
.
.
.
.
Enhanced Video
.
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling
.
.
Networking
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Unique Compaq
.
.
Software
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling PC Card
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
40
.
CardWare NT v2.08 will not be available on the Compaq Web site. It is available on the Armada 1500 Software CD v1.0,
.
.
the Armada 7000 Software CD v1.1 or on diskette.
.
.
41
.
Available 4Q97.
.
42
.
Available late 3Q97 on the Armada 7000 Software CD.
.
43
.
Available 4Q97.
.
.
44
Available late 3Q97.
.
.
17
40
CardWar
e NT for
Windows
NT 4.0
41
Armada
1500
Integrated
Netflex-3
Ethernet
Drivers
for
Windows
NT 4.0
Insight
Agents
for
Windows
NT 4.0
Program
mable
Keys
Utility for
Windows
NT 4.0
CardWar
e NT for
Windows
NT 4.0
Armada
1700 &
3500
Intel
82558
Ethernet
Drivers
Insight
Agents
for
Windows
NT 4.0
Program
mable
Keys
Utility for
Windows
NT 4.0
CardWar
e for
Windows
42
NT 4.0
Armada
4100
Convenie
nce Base
Ethernet
Drivers
for
Windows
NT 4.0
Insight
Agents
for
Windows
NT 4.0
Program
mable
Keys
Utility for
Windows
NT 4.0
CardWar
e NT for
Windows
NT 4.0
Armada
4200
Armada
4200
Ethernet
Drivers
Armada
4200 IM
Agents
for
Windows
95 and
NT 4.0
Program
mable
Keys
Utility for
Windows
NT 4.0
Compaq
PC Card
Support
43
for
Windows
NT 4.0
Armada
6500
Xircom
CEM
Combo
Ethernet
10/100
Modem
Driver
Smith
Micro
QuickLink
III Fax
Utility
CardWar
e for
Windows
NT 4.0
Armada
7700 &
7300
S3
Display
Utility for
Windows
NT 4.0
Integrated
Netflex-3
Ethernet
Drivers
for
Windows
NT 4.0
Insight
Agents
for
Windows
NT 4.0
Program
mable
Keys
Utility for
Windows
NT 4.0
CardWar
e NT for
Windows
44
NT 4.0
Armada
7800 &
7400
S3
Display
Utility for
Windows
NT 4.0
Integrated
Netflex-3
Ethernet
Drivers
for
Windows
NT 4.0
Insight
Agents
for
Windows
NT 4.0
Program
mable
Keys
Utility for
Windows
NT 4.0
CardWar
e NT for
Windows
NT 4.0
WHITE PAPER (cont.)
.
.
.
.
.
.
.
Windows NT 4.037LTE 5000
.
.
.
.
.
.
Power
.
.
.
Management,
.
.
Extended Security
.
.
Features,
.
.
.
Hibernation,
.
.
Multibay
.
.
Interchange and
.
.
Compaq Hot Keys
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Setup &
.
.
.
Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Table 8 - Windows NT 4.0 Support Matrix
.
.
.
.
.
.
DOS 6.2x & Windows 3.1x
.
.
.
.
.
Although Microsoft does not plan to continue development for DOS or Windows 3.1x, both
.
.
.
operating systems still account for a small share of the installed user base. Some corporate
.
.
.
.
.
45
.
Provides hibernation support only. This version will not work with Service Pack 3. An updated power management utility
.
.
will be released early 4Q97. In the meantime customers should be aware that they will lose existing power management
.
.
functionality should they upgrade to Service Pack 3.
.
.
18
Suppleme
ntal
Programs
for
Windows
NT 4.0
Computer
Setup
and
Diagnosti
cs for
Portables
Armada
1500
Suppleme
ntal
Programs
for
Windows
NT 4.0
F10
Computer
Setup for
Armada
1500,
7300, and
7700
Armada
1700 &
3500
Notebook
Power
Managem
ent for
Windows
NT 4.0
Armada
1700/350
0 Security
32
Support
Armada
Multibay
Drivers
for
Windows
NT 4.0
(Service
Pack 3)
Compaq
Diagnosti
cs for
Windows
NT
F10
Computer
Setup
Armada
4100
Suppleme
ntal
Programs
for
Windows
NT 4.0
Computer
Setup for
Armada
4100
Computer
Setup
and
Diagnosti
cs for
Portables
Compaq
Diagnosti
cs for
Armada
4100
Family Ethernet
Base
Computer
Setup for
Armada
4160T
Armada
4200
Notebook
Power
Managem
ent for
Windows
NT 4.0
Armada
4200
Security
32
Support
Armada
Multibay
Drivers
for
Windows
NT 4.0
(Service
Pack 3)
Armada
6500
Armada
7700 &
7300
Support
Diskette
for
Windows
NT 4.0
Power
Managem
ent for
Windows
45
NT 4.0
F10
Computer
Diagnosti
cs for
Armada
7300 and
7700
Series
F10
Computer
Setup for
Armada
1500,
7300, and
7700
Armada
7800 &
7400
Multibay
Interchan
ge
Support
F10
Computer
Diagnosti
cs
F10
Computer
Setup
WHITE PAPER (cont.)
.
.
customers have opted to stay with Windows 3.1x until Windows 98 or Windows NT 5.0. For this
.
.
.
reason Compaq will continue to provide support for DOS 6.2x and Windows 3.1x on the LTE
.
.
.
5000, Armada 1500, 4100, 4200, 7700 and 7300. Support for DOS 6.2x and Windows 3.1x means
.
.
NOTE:
Support statements for Windows
3.1 on the Armada 7800, 7400
and 1700 are detailed in the
White Paper titled Windows 3.1
Support on Compaq Armada and
LTE 5000 portables. Refer to this
White Paper for more information
on the level testing conducted and
availability of support software
for these platforms.
.
that the operating systems install correctly and enable all hardware supported by Microsoft with
.
.
.
the native operating system. In addition to functionality inherently supported by the base operating
.
.
.
system, software deliverables are provided to extend functionality or enhance the overall user
.
.
.
experience. However, Compaq does not support new hardware features and functionality that is not
.
.
.
supported by the operating system. Examples of unsupported hardware features include 32-bit
.
.
.
CardBus PC Cards and high-speed infrared (i.e. transfer speeds up to 4Mbps). Customers who
.
.
.
encounter difficulties that are not directly related to a Compaq provided driver or utility should
.
.
.
contact Microsoft directly. Refer to Table 9 for information on specific Compaq software
.
.
.
deliverables for DOS 6.2x and Windows 3.1x by product family.
.
.
.
.
.
Compaq software deliverables are available as individual SoftPaqs and can be obtained by
.
.
.
contacting Compaq Customer Service & Support or on the Compaq Web site at
.
.
.
www.compaq.com. For additional convenience Compaq software deliverables are also available on
.
.
.
CD. See the section titled Support Software for more information.
.
.
.
.
Standard feature support for Microsoft DOS 6.2x and Windows 3.1x will continue to be provided
.
.
.
for products announced in 1Q98.
.
.
.
.
.
.
DOS/WINDOWS 3.1X SOFTWARE DELIVERABLES
.
.
.
.
.
.
.
.
.
DOS/Windows 3.1x
.
.
.
.
.
.
Enabling Audio
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enhanced Audio
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
46
.
For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest
.
.
Compaq Support Software CD.
.
47
.
For the LTE 5000, 5100 and 5200 only.
.
.
48
For the LTE 5150, 5250, 5280, 5300, 5380 and 5400 only.
.
.
19
46
LTE 5000 Armada 1500 Armada 4100 Armada 4200
ESS 688 Audio
Drivers for
Windows 3.1x /
47
MS-DOS
ESS 1688 Audio
Drivers for
Windows 3.1x /
48
MS-DOS
ESS 1878 Audio
Drivers for
Windows
3.1x/MS-DOS
ESS 1878 Audio
Rack Drivers for
Windows
3.1x/MS-DOS
ESS 1788 Audio
Drivers for
Windows 3.1x /
MS-DOS
ESS 1878 Audio
Rack Drivers for
Windows
3.1x/MS-DOS
Armada 4200
ESS Audio
Drivers for
Windows 3.1
Armada 7700 &
7300
ESS 1878 Audio
Drivers for
Windows
3.1x/MS-DOS
WHITE PAPER (cont.)
.
.
.
.
.
DOS/Windows 3.1x
.
.
.
.
.
.
Enabling Video
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enhanced Video
.
.
Functionality
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling Networking
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling Storage
.
.
Devices
.
.
.
.
.
.
.
.
.
.
Unique Compaq
.
.
.
Software Functionality
.
.
.
.
.
.
.
Enabling Input Device
.
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
49
.
For the LTE 5000, 5100, 5150, 5200, 5250, 5280, 5300 and 5400 only.
.
50
.
For the LTE 5000, 5100, 5150, 5200, 5250, 5280, 5300 and 5400 only.
.
51
.
For the LTE 5380 only.
.
.
52
For the Armada 4110, 4120, 4125 and the 4130 only.
.
.
20
46
LTE 5000 Armada 1500 Armada 4100 Armada 4200
Cirrus Logic
GD7543 Video
Drivers for MS-
49
DOS
Cirrus Logic
GD7543 Video
Drivers for
Windows 3.1x
Cirrus Logic
GD7548 Video
Drivers for
Windows 3.1
Network Support
Drivers for LTE
5000 for
Windows 3.1x
and MS-DOS 6.x
IDE CD-ROM
Drivers for MSDOS/Windows
3.1x
50
51
Cirrus Logic
GD7548 Video
Drivers for
Windows 3.1
Cirrus Logic
GD7548 Video
Drivers for
Windows 3.1
MediaMatics
MPEG Player
Support for
Windows 3.1x
Microsoft Video
for Windows 3.1x
Integrated
Netflex-3
Ethernet Drivers
Windows 3.1x/
MS-DOS
IDE CD-ROM
Drivers for MSDOS/Windows
3.1x
Programmable
Keys Utility for
Windows 3.1x
Glide Point
Touchpad
Drivers for
Windows 3.1x
Armada
1500/4100 ALPS
Glidepoint
Drivers
Japanese
Cirrus Logic
GD7548 Video
Drivers for
Windows 3.1
Cirrus Logic
GD7548 Video
Drivers for
Windows 3.1
MediaMatics
MPEG Player
Support for
Windows 3.1x
Microsoft Video
for Windows 3.1x
52
Ethernet Drivers
for Armada 4100
Convenience
Base
Network Support
Drivers for
Windows 3.1x
IDE CD-ROM
Drivers for MSDOS/Windows
3.1x
Programmable
Keys Utility for
Windows 3.1x
Glide Point
Touchpad
Drivers for
Windows 3.1x
Armada
1500/4100 ALPS
Glidepoint
Drivers
Japanese
Chips and
Technologies
Video Support
for Windows 3.1
Ethernet Drivers
for Armada 4000
Convenience
Base
Armada 7700 &
7300
S3 Video Drivers
for Windows 3.1x
Integrated
Netflex-3
Ethernet Drivers
Windows 3.1x/
MS-DOS
IDE CD-ROM
Drivers for MSDOS/Windows
3.1x
Programmable
Keys Utility for
Windows 3.1x
Armada 7000
Counterpoint IR
Drivers
WHITE PAPER (cont.)
.
.
.
.
.
DOS/Windows 3.1x
.
.
.
.
.
.
Enhanced PC Card
.
.
Functionality
.
.
.
.
.
.
.
Power Management,
.
.
.
Extended Security
.
.
Features and Compaq
.
.
Hot Keys
.
.
.
.
.
.
.
.
.
.
.
.
.
Enabling
.
.
Communications
.
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
Setup & Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Table 9 - DOS/Windows 3.1x Software Deliverables
.
.
.
.
.
.
Microsoft Windows NT 3.51
.
.
.
.
.
Although no longer sold by Microsoft, Compaq continues to support Windows NT 3.51 on the
.
.
.
LTE 5000, Armada 1500, Armada 4100 and Armada 7700 and 7300 families. Windows NT 3.51
.
.
.
installs correctly and fully enables all hardware supported by Microsoft under the native operating
.
.
.
system. Given that hardware technology has advanced since Windows NT 3.51 was first released,
.
.
.
some features of the hardware will not be available. Examples of unsupported hardware features
.
.
.
include 32-bit CardBus PC Cards, Plug ‘n Play device support and Infrared. In addition to
.
.
.
functionality inherently supported by the operating system, Compaq software deliverables are
.
.
.
provided to extend functionality or enhance the overall user experience. Refer to Table 10 for
.
.
.
information on specific Compaq software deliverables for Windows NT 3.51 by product family.
.
.
.
.
.
.
.
.
53
.
CardWizard v3.14 and CardWizard v5.31 are not available on the Compaq Web site. It is available on the Armada 1500
.
.
Software CD v1.0, the Armada 4100 Software CD v1.1, the Armada 7000 Software CD v1.1 or on diskette.
.
.
54
For the LTE 5150, 5250, 5280, 5380 and 5400 only.
.
.
21
46
LTE 5000 Armada 1500 Armada 4100 Armada 4200
CardWizard for
53
Windows 3.1x
Support for
Compaq
Portable
Telephony
54
Modem
Compaq
Diagnostics for
Windows 3.1x
/Windows 95
Computer Setup
and Diagnostics
for Portables
CardWizard for
Windows 3.1x
Supplemental
Programs for
Windows 3.1x
Supplemental
Programs for
MS-DOS
Compaq
Diagnostics for
Windows 3.1x
/Windows 95
F10 Computer
Setup for
Armada 1500,
7300, and 7700
CardWizard for
Windows 3.1x
Supplemental
Programs for
Windows 3.1x
Supplemental
Programs for
MS-DOS
Support for
Compaq
Portable
Telephony
Modem
Compaq
Diagnostics for
Windows 3.1x
/Windows 95
Computer Setup
and Diagnostics
for Portables
Computer Setup
and Diagnostics
for Portables
Compaq
Diagnostics for
Armada 4100
Family - Ethernet
Base
Computer Setup
for Armada
4160T
CardWizard for
Windows 3.1
Armada 4200
Personal
Computer
Diagnostics
Computer Setup
for Armada 4200
Armada 7700 &
7300
CardWizard for
Windows 3.1x
Supplemental
Programs for
Windows 3.1x
Supplemental
Programs for
MS-DOS
Support for
Compaq
Portable
Telephony
Modem
F10 Computer
Diagnostics for
Armada 7300
and 7700 Series
F10 Computer
Setup for
Armada 1500,
7300, and 7700
WHITE PAPER (cont.)
.
.
Windows NT 3.51 software deliverables from Compaq are not preinstalled on any portable.
.
.
.
Software deliverables are available as individual SoftPaqs and can be obtained by contacting
.
.
.
Compaq Customer Service & Support or on the Compaq Web site at www.compaq.com. For
.
.
.
additional convenience Compaq software deliverables are also available on CD. See the section
.
.
.
titled Support Software for more information.
.
.
.
.
.
Compaq will continue to offer support for Windows NT 3.51 support on product families where
.
.
.
support is currently offered. This support will continue to be provided on new products within
.
.
.
these families announced 1Q98 and earlier.
.
.
.
.
.
.
WINDOWS NT 3.51 SOFTWARE DELIVERABLES
.
.
.
.
.
.
Windows NT 3.51
.
.
.
.
.
.
Enabling Audio
.
.
Hardware
.
.
.
.
.
.
.
.
Enabling Video
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Unique Compaq
.
.
Software Functionality
.
.
.
.
.
.
.
Power Management,
.
.
Extended Security
.
.
.
Features and Compaq
.
.
Hot Keys
.
.
.
.
.
.
.
Enabling Storage
.
.
Devices
.
.
.
.
.
.
.
Enabling Networking
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
55
.
For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest
.
.
Compaq Support Software CD.
.
56
.
For the Compaq LTE 5380 only.
.
.
57
For the entire Compaq LTE 5000 family except the LTE 5380.
.
.
22
55
LTE 5000 Armada 1500 Armada 4100 Armada 7700 & 7300
ESS 1688 Audio
Driver for Windows NT
3.51
Cirrus Logic GD7548
Display Driver Support
for Windows NT 3.51
Cirrus Logic GD7543
Display Driver Support
for Windows NT 3.51
CD-ROM Driver for
Windows NT 3.51
ESS 1878 Audio
Driver for Windows NT
3.51
Cirrus Logic GD7548
Display Driver Support
56
for Windows NT 3.51
57
Programmable Keys
for Windows NT 3.51
Armada Netflex-3
Ethernet Drivers for
Windows NT 3.51
ESS 1788 Audio
Driver for Windows NT
3.51
Cirrus Logic GD7548
Display Driver Support
for Windows NT 3.51
Programmable Keys
for Windows NT 3.51
Convenience Base
Ethernet Drivers for
Windows NT 3.51
ESS 1878 Audio
Drivers for Windows
NT 3.51
S3 Aurora Display
Driver Support
Windows NT 3.51
Programmable Keys
for Windows NT 3.51
Supplemental
Programs for Windows
NT 3.51
Armada Netflex-3
Ethernet Drivers for
Windows NT 3.51
WHITE PAPER (cont.)
.
.
.
Windows NT 3.51
.
.
.
.
.
.
Setup & Diagnostics
.
NOTE:
Compaq does not support OS/2
Warp on the Armada 1500 family
given that the performance and
mobility characteristics of this
platform are not ideally suited to
an OS/2 environment.
NOTE:
Compaq does not support all
features of OS/2 on all portable
products. These features are
listed in the Supported Feature
table as not being provided by
Compaq. Customers who require
these features under OS/2 Warp
should contact IBM for more
information.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Table 10 - Windows NT 3.51 Software Deliverables
.
.
.
.
.
.
.
IBM OS/2 Warp 3.0 & 4.0
.
.
.
.
Although OS/2 accounts for a small percentage of installed operating systems worldwide, it
.
.
.
continues to maintain a significant presence within the financial services and insurance sector and
.
.
.
in Europe in particular. Large banks and other financial services firms are using OS/2 for business-
.
.
.
critical applications. In order to satisfy this important market segment, Compaq provides support
.
.
.
for OS/2 Warp 3.0 & 4.0 on select portable computer platforms.
.
.
.
.
.
Support for OS/2 Warp is provided for the LTE 5000, Armada 4100 and Armada 7000 families.
.
.
.
Compaq supports basic audio, video and networking functionality. In addition, Compaq provides
.
.
.
software to enable Programmable Keys and power management functionality such as standby and
.
.
.
hibernation. Customers who encounter difficulties that are not directly related to a Compaq
.
.
.
provided driver or utility should contact IBM directly. Refer to Table 11 for information on
.
.
.
specific software deliverables by product family.
.
.
.
.
OS/2 Warp software deliverables from Compaq are not preinstalled on any portable platform.
.
.
.
Software deliverables are available as individual SoftPaqs and can be obtained by contacting
.
.
.
Compaq Customer Service & Support or on the Compaq Web site at www.compaq.com. For
.
.
.
additional convenience Compaq software deliverables are also available on CD. See the section
.
.
.
titled Support Software for more information.
.
.
.
.
.
For product families that currently support OS/2 Warp this support will continue to be provided on
.
.
.
new products within these families announced 1Q98.
.
.
.
.
.
.
OS/2 WARP SOFTWARE DELIVERABLES
.
.
.
.
.
.
OS/2 Warp
.
.
.
.
.
.
Enabling Audio
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
58
.
For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest
.
.
Compaq Software Support CD.
.
.
23
55
LTE 5000 Armada 1500 Armada 4100 Armada 7700 & 7300
Computer Setup and
Diagnostics for
Portables
58
LTE 5000 Armada 1500 Armada 4100 Armada 7700 & 7300
ESS 1688 Audio
Driver Support for
OS/2 Warp 3.0
F10 Computer Setup
for Armada 1500,
7300, and 7700
No Support ESS 1688 Audio
Computer Setup and
Diagnostics for
Portables
Computer Setup and
Diagnostics for
Portables
Compaq Diagnostics
for Armada 4100
Family - Ethernet Base
Computer Setup for
Armada 4160T
Driver Support for
OS/2 Warp 3.0
ESS 1788 Audio
Driver Support for
OS/2 Warp 3.0
F10 Computer
Diagnostics for
Armada 7300 and
7700 Series
F10 Computer Setup
for Armada 1500,
7300, and 7700
ESS 1878 Audio
Driver Support for
OS/2 Warp 3.0
WHITE PAPER (cont.)
.
.
.
OS/2 Warp
.
.
.
.
.
.
Enabling Video
.
.
Hardware
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Power Management
.
.
.
and Programmable
.
.
Keys
.
.
.
.
.
.
.
Setup & Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Table 11 - OS/2 Warp Software Deliverables
.
.
.
.
.
.
.
FREQUENTLY ASKED QUESTIONS
.
.
.
.
.
.
.
What is the difference between ACPI and APM?
.
.
.
.
Windows 98 supports the Advanced Configuration and Power Interface (ACPI) specification.
.
.
.
ACPI places the power management functionality inside of the operating system architecture.
.
.
.
Advanced Power Management (APM) utilized the BIOS for power management. When using
.
.
.
ACPI-aware software application and hardware devices, ACPI may provide more efficient power
.
.
.
management over APM.
.
.
.
.
.
ACPI is also a key element of the Microsoft OnNow initiative, which promises to make computers
.
.
.
more responsive. ACPI may provide more efficient power management, faster program startup and
.
.
.
shutdown times, and quicker computer boot and shutdown to name just a few features of ACPI
.
.
.
technology.
.
.
.
.
.
.
What is Compaq’s “Near-Term” strategy for Power Management?
.
.
.
.
.
ACPI (Advanced Configuration and Power Interface) represents a significant innovation in power
.
.
.
and configuration management that allows operating systems and applications to manage power
.
.
.
based on activity and usage. Compaq worked closely with Microsoft and Intel on the
.
.
.
.
.
.
.
.
.
59
.
For the Compaq LTE 5380 only.
.
60
.
For the entire Compaq LTE 5000 family except the LTE 5380.
.
.
61
The Supplemental Programs Diskette for OS/2 Warp 3.0 includes the Programmable Keys utility.
.
.
24
58
61
LTE 5000 Armada 1500 Armada 4100 Armada 7700 & 7300
Cirrus Logic GD7548
Display Driver Support
for OS/2 Warp 3.0
Cirrus Logic GD7543
Display Driver Support
for OS/2 Warp 3.0
QVision Display
Drivers for OS/2 Warp
3.0 (V2.39 Rev A)
Computer Setup and
Diagnostics for
Portables
No Support Cirrus Logic GD7548
59
60
No Support
No Support
Display Driver Support
for OS/2 Warp 3.0
QVision Display
Drivers for OS/2 Warp
3.0 (V2.39 Rev A)
Supplemental
Programs for OS/2
Warp 3.0
Computer Setup and
Diagnostics for
Portables
Computer Setup and
Diagnostics for
Portables
Compaq Diagnostics
for Armada 4100
Family - Ethernet Base
Computer Setup for
Armada 4160T
S3 Aurora Display
Driver Support for
OS/2 Warp 3.0
Supplemental
Programs for OS/2
Warp 3.0
F10 Computer
Diagnostics for
Armada 7300 and
7700 Series
F10 Computer Setup
for Armada 1500,
7300, and 7700
WHITE PAPER (cont.)
.
.
implementation of ACPI, and provided Microsoft with one of the first notebook test platforms with
.
.
.
ACPI hardware, the Armada 4200.
.
.
.
.
.
The Armada 1700, 4200, 7800 and 7400 and the recently announced Armada 3500 and 6500 are
.
.
.
all ACPI hardware-ready. All new Armada platforms will also be ACPI-hardware ready.
.
.
.
.
Compaq remains committed to ACPI and firmly believes ACPI will become the preferred model
.
.
.
for power and configuration management in the long term. As with introduction of any new
.
.
.
technological innovation, it takes time for it to be adopted by the industry at large. In order to gain
.
.
.
the full benefit of ACPI, the operating system, applications and hardware must all be ACPI aware.
.
.
.
Windows 98 is the first ACPI-aware operating system. At this time, no ACPI-aware applications
.
.
.
have been developed. It is also important to note that once ACPI has been enabled it is not possible
.
.
.
to switch back to APM without reinstalling the operating system. For these reasons, Compaq
.
.
.
anticipates that, in the near term, many customers will not want to switch from the current power
.
.
.
management standard, APM (Advanced Power Management).
.
.
.
.
.
Compaq continues to work closely with Microsoft to extensively test ACPI to ensure Compaq
.
.
.
customers get comparable battery life under ACPI as they experienced under APM. We will
.
.
.
release ACPI support for each Compaq platform only after we complete our testing and are
.
.
.
comfortable with the battery performance under ACPI.
.
.
.
.
Compaq's ACPI strategy for Armada notebooks has been designed to allow customers to continue
.
.
.
using APM until Compaq's ACPI testing is complete, then allow customers to choose for
.
.
.
themselves the power management model that best suits their particular requirements. In order to
.
.
.
accomplish this, for all ACPI-aware notebooks will be set up to use APM as the default power
.
.
.
management model. Then, anytime after the initial setup, customers will be able to convert their
.
.
.
factory-installed version of Windows 98 to ACPI using an easy-to-use tool to be provided by
.
.
.
Compaq. This tool will be available as a SoftPaq on Compaq's web site and Support Software CD.
.
.
.
.
.
.
.
Is Windows 98 a major upgrade to Windows 95?
.
.
.
.
Windows 98 is an evolutionary enhancement to Windows 95 that includes some new feature and
.
.
.
support for new hardware technologies. Windows 98 features an integrated operating system and
.
.
.
browser, faster launch and shutdown times, expanded driver support and update, updated system
.
.
.
tools for corporate support, and troubleshooting wizards. With these enhancements, Windows 98
.
.
.
“works better” and “plays better” according to Microsoft. This upgrade is designed to provide the
.
.
.
best Internet experience, deliver higher quality computing, make computing more entertaining, and
.
.
.
unlock the power of the PC and its accessories.
.
.
.
.
.
.
.
Should I upgrade to Windows 98, Windows NT 4.0 or wait for Windows NT 5.0?
.
.
.
.
Windows NT is the operating system of choice for many commercial users. That said, Windows 98
.
.
.
may still be appropriate for other commercial users who require new features or hardware support
.
.
.
in Windows 98, but who have decided against Windows NT in the near term. Compaq is
.
.
.
committed to supporting Windows 98 on the Armada family of notebooks. This commitment is
.
.
.
based on the premise that customers should be able to choose the operating system that is most
.
.
.
appropriate for them and rest assured that Compaq will support their decision.
.
.
.
.
.
.
.
What features are not supported under Microsoft Windows 95 OSR1?
.
.
.
.
Compaq only supports those hardware features inherently supported under Windows 95 OSR1.
.
.
.
New types of hardware supported under Windows 95 OSR2, such as 32-bit CardBus PC Cards,
.
.
.
cannot be supported under Windows 95 OSR1. For customers who require access to the latest
.
.
.
hardware functionality it is recommended that they keep the version of Windows 95 OSR2
.
.
.
preinstalled by Compaq.
.
.
.
.
.
25
WHITE PAPER (cont.)
.
.
.
Why is OS/2 Warp not supported on the Armada 1500 family?
.
.
.
.
OS/2 Warp is supported on the Armada 7000 and Armada 4100 families. For Compaq customers
.
.
.
using OS/2 on portable platforms, these products offer performance and mobility features that are
.
.
.
better suited to an OS/2 environment than the Armada 1500 family.
.
.
.
.
.
.
.
Does IBM offer support for OS/2 Warp on Compaq portable products?
.
.
.
.
Yes, IBM does offer support for OS/2 on Compaq portable products. Customers with questions
.
.
.
that relate to specific IBM OS/2 upgrades, enhancements or patches should contact IBM directly.
.
.
.
For questions about enabling basic hardware functionality inherently supported by OS/2 Warp 3.0
.
.
.
or questions regarding Compaq software deliverables for OS/2 Warp 3.0, customers should contact
.
.
.
Compaq Customer Service & Support.
.
.
.
.
.
.
.
Does Compaq support UNIX on any portable platforms?
.
.
.
.
Compaq does not support any version of UNIX on its portable computers. Customers who wish to
.
.
.
use UNIX on a Compaq portable should contact the operating system vendor directly for support.
.
.
.
.
.
.
.
.
.
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26
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