HP ARMADA 3500 User Manual

appendix

ERROR MESSAGES AND CODES

Error Messages

The following pages list warning messages, error codes and system error beep codes not documented elsewhere, with a brief description of the probable cause. The computer will generate only those codes applicable to the actual system configuration and installed options.

Common Power-On Messages

Table A-1 lists the error messages that may occur when the system is powered-on or reset.

Table A-1

Power-On Messages

Message Beeps Probable Cause

163 - Time and date not set 2S Invalid time or date (Two very short beeps) 2VS Power-on successful RESUME = "F1" key None Any failure

Error Messages and Codes A-1

Initialization Diagnostic Messages

Table A-2 lists error messages that may occur as part of the Power-On Self-Test (POST).

Table A-2

Power-On Self-Test (POST) Messages

Message Beeps Probable Cause

No visible message 3L Processor Self-test No visible message 2L Memory map failure 101 - I/O ROM error 1L, 1S Option ROM checksum 101 - ROM error 1L, 1S System ROM checksum 102 - System Board Failure None DMA or timers 102 - System or Memory Board Failure None High-order addresses 162 - System Options Error 2S No diskette drives or mismatch in drive types 162 - System Options Not Set (Run SETUP) 2S System SETUP 163 - Time and Date Not Set 2S Invalid time or date in configuration memory 164 - Memory Size Error 2S Memory size discrepancy 170 - Expansion Device not Responding

(Run SETUP) 176 - Slot with No Readable ID

(Run SETUP) 177 - SETUP Not Complete (Run SETUP) None SETUP not complete 178 - Processor SETUP Invalid

(Run SETUP) XXOOOY ZZ 201 - Memory Error None RAM failure XXOOOY ZZ 203 - Memory Error None RAM failure 205 - Cache Memory Failure None System board Z 205 - Memory Failure None Memory board failure 206 - Secondary Cache Controller Failure None Cache Memory Controller Failure 207 - Invalid Memory Configuration None System memory board Z 209 - NCA RAM Error None NCA Failure 211 - Memory Failure None RAM Failure 301 - Keyboard Error None Keyboard failure 301 - Keyboard Error or Test Fixture

Installed 302 - System Unit Security Lock is Locked

- Unlock System Unit Security Lock 303 - Keyboard Controller Error None Keyboard controller 304 - Keyboard or System Unit Error None Keyboard interface 401 - Printer Error None Printer controller 401 - Port 1 Address Assignment Conflict 2S External and Internal Port assignments

402 - Monochrome Adapter Failure 1L, 2S Monochrome display controller 403 - Port 3 Address Assignment Conflict 2S External and Internal Port Assignments

501 - Display Adapter Failure 1L, 2S Graphics display controller NOTES: 1. L = long beep, S = short beep

2. XX000Y ZZ = Address (XX), byte (Y), data bit (ZZ) of failed memory test

None Expansion device not responding

None Slot with no readable ID

None Processor SETUP invalid

None Keyboard test fixture

2S System locked

to Port 1

Continued

A-2 Error Messages and Codes

Table A-2 Power-On Self-Test (POST) Messages

Continued

Message Beeps Probable Cause

601 - Diskette Drive Controller Error None Diskette drive controller 602 - Diskette Drive Boot Record Error None Diskette drive does not have a valid boot

605 - Diskette Drive Type Error 2S Wrong drive type used in the computer

607 - Diskette Drive Controller Error 2S Configuration error 611 - Primary Diskette Drive Assignment

Conflict 612 - Secondary Diskette Drive

Assignment Conflict 702 - A-Coprocessor Detection Error 2S Add coprocessor or configuration error 703 - Coprocessor Detection Error 2S Add coprocessor or configuration error 1125 - Internal Serial Port Failure 2S Defective internal serial port 1150 - xx Comm Port Setup Error 2S Setup not correct (run SETUP) 1151 - COM1 Address Assignment Conflict 2S External and internal port assignments

1152 - COM2 Address Assignment Conflict 2S External and internal port assignments

1153 - COM3 Address Assignment Conflict 2S External and internal port assignments

1153 - COM4 Address Assignment Conflict 2S External and internal port assignments

1600 - 32-Bit System Manager Board Failure

1730 - Hard Drive 0 Does Not Support DMA Mode

1731 - Hard Drive 1 Does Not Support DMA Mode

1740 - Hard Drive 0 Failed Set Block Mode Command

1741 - Hard Drive 1 Failed Set Block Mode Command

1750 - Hard Drive 0 Failed Identify Command

1751 - Hard Drive 0 Failed Identify Command

1760 - Hard Drive 0 Does Not Support Block Mode

1761 - Hard Drive 1 Does Not Support Block Mode

1771 - Primary Drive Port Address Assignment Conflict

1772 - Secondary Disk Port Address Assignment Conflict

1780 - Hard Drive 0 Failure None Hard drive 0 not ready 1781 - Hard Drive 1 Failure 2S Hard drive 1 not ready 1782 - Hard Drive Controller Failure None Hard drive controller NOTES: 1. L = long beep, S = short beep

2. XX000Y ZZ = Address (XX), byte (Y), data bit (ZZ) of failed memory test

2S Configuration error

2S Configuration mismatch

None Wrong drive type

2S Configuration mismatch

2S Internal and external hard drive controllers

record

setup utility

to COM1

to COM2

to COM3

to COM4

assigned to primary address Internal and external hard drive controllers

assigned to secondary address

Continued

Error Messages and Codes A-3

Table A-2 Power-On Self-Test (POST) Messages

Continued

Message Beeps Probable Cause

1790 - Hard Drive 0 Error None Wrong drive type used in SETUP 1791 - Hard Drive 1 Error None Wrong drive type used in SETUP 1792 - Secondary Drive Controller Error None hard drive error or wrong drive type 1793 - Secondary Controller or Drive

Failure XX000Y ZZ Parity Check 2 None RAM parity failure Hard Drive Parameter Table or BIOS Error 3L Configuration or hardware failure IOCHECK Active, Slot X None Defective board in slot x Bus Master Time-Out Slot X None Defective board in slot x Audible 1S Power-On successful Audible 2S Power-On successful (RESUME = "F1" KEY) None As indicated to continue NOTES: 1. L = long beep, S = short beep

2. XX000Y ZZ = Address (XX), byte (Y), data bit (ZZ) of failed memory test

None hard drive error or wrong drive type

A-4 Error Messages and Codes

Advanced Diagnostics Error Messages

The following tables list error messages that may occur during Advanced Diagnostics testing. Depending on installed options, all messages may not apply to all systems.

Processor

Table A-3 lists error messages that relate to the system processor or to other system board devices.

Table A-3

Processor Error Message

Message Probable Cause

101 - 01 CPU test failed 101 - 02 32-Bit CPU test failed 101 - 91 Multiplication test failed 101 - 92 Multiplication test failed 101 - 93 Multiplication test failed 101 - 94 Multiplication test failed 102 - 01 Numeric coprocessor initial status word incorrect 102 - 02 Numeric coprocessor initial control word incorrect 102 - 03 Numeric coprocessor tag word not all ones 102 - 04 Numeric coprocessor tag word not all zeros 102 - 05 Numeric coprocessor exchange command failed 102 - 06 Numeric coprocessor masked exception incorrectly handled 102 - 07 Numeric coprocessor unmasked exception incorrectly handled 102 - 08 Numeric coprocessor wrong mask bit set in Status register 102 - 09 Numeric coprocessor unable to store real number 102 - 10 Numeric coprocessor real number calculation test failed 102 - 11 Numeric coprocessor speed test failed 102 - 12 Numeric coprocessor pattern test failed 102 - 15 Numeric coprocessor is inoperative or socket is unoccupied 102 - 16 Weitek coprocessor not responding 102 - 17 Weitek coprocessor failed register transfer test 102 - 18 Weitek coprocessor failed arithmetic operations test 102 - 19 Weitek coprocessor failed data conversion test 102 - 20 Weitek coprocessor failed interrupt test 102 - 21 Weitek coprocessor failed speed test 103 - 01 DMA page registers test failed 103 - 02 DMA byte controller test failed 103 - 03 DMA word controller test failed 104 - 01 Interrupt controller master test failed 104 - 02 Interrupt controller slave test failed 104 - 03 Interrupt controller software RTC is inoperative 105 - 01 Port 61 bit <6> not at zero 105 - 02 Port 61 bit <5> not at zero

Continued

Error Messages and Codes A-5

Table A-3 Processor Error Messages

Continued

Message Probable Cause

105 - 03 Port 61 bit <3> not at zero 105 - 04 Port 61 bit <1> not at zero 105 - 05 Port 61 bit <0> not at zero 105 - 06 Port 61 bit <5> not at one 105 - 07 Port 61 bit <3> not at one 105 - 08 Port 61 bit <1> not at one 105 - 09 Port 61 bit <0> not at one 105 - 10 Port 61 I/O test failed 105 - 11 Port 61 bit <7> not at zero 105 - 12 Port 61 bit <2> not at zero 105 - 13 No interrupt generated by failsafe timer 105 - 14 NMI not triggered by failsafe timer 106 - 01 Keyboard controller self-test failed 107 - 01 CMOS RAM test failed 108 - 02 CMOS interrupt test failed 108 - 03 CMOS interrupt test, CMOS not properly initialized 109 - 01 CMOS clock load data test failed 109 - 02 CMOS clock rollover test failed 109 - 03 CMOS clock test, CMOS not properly initialized 110 - 01 Programmable timer load data test failed 110 - 02 Programmable timer dynamic test failed 110 - 03 Program timer 2 load data test failed 111 - 01 Refresh detect test failed 112 - 01 Speed test Slow mode out of range 112 - 02 Speed test Mixed mode out of range 112 - 03 Speed test Fast mode out of range 112 - 04 Speed test unable to enter Slow mode 112 - 05 Speed test unable to enter Mixed mode 112 - 06 Speed test unable to enter Fast mode 112 - 07 Speed test system error 112 - 08 Unable to enter Auto mode in speed test 112 - 09 Unable to enter High mode in speed test 112 - 10 Speed test High mode out of range 112 - 11 Speed test Auto mode out of range 112 - 12 Speed test Variable Speed mode inoperative 113 - 01 Protected mode test failed 114 - 01 Speaker test failed 116 - xx Way 0 read/write test failed 199 - 00 Installed devices test failed

A-6 Error Messages and Codes

+ 14 hidden pages