HP 9100c schematic

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TABLE OF CONTENT

1 REVISION HISTORY....................................................................................................................................4

2 INTRODUCTION...........................................................................................................................................6

PRODUCT OVERVIEW....................................................................................................................................... 7

2.2 REPAIR OVERVIEW ................................................................................................................................ 10

2.3 GLOSSARY .................................................................................................................................................. 11

3 HP 9100C USER INTERFACE..................................................................................................................... 12

3.1 ENTERING THE TEST MODE (SHIFT + ALT + D) ................................................................................. 13

3.2 HARDWARE PARTS TESTED........................................................................................................................... 14

3.3 HARDWARE TEST LIST ................................................................................................................................. 15

3.4 CONTROL PANEL.................................................................................................................................... 15

3.4.1 Control Panel Self Test Hardware Requirements................................................................................ 16

3.4.2 CP Self Test description..................................................................................................................... 16

3.5 SPECIAL KEY LIST .................................................................................................................................. 17

4 INSIDE THE SELF TEST ............................................................................................................................ 18

4.1 DIMM MODULE.......................................................................................................................................... 18

4.2 PCA............................................................................................................................................................ 18

4.2.1 Test description ................................................................................................................................. 18

4.3 HARD DISK DRIVE........................................................................................................................................ 18

4.3.1 Types of failures ................................................................................................................................ 18

4.3.2 Hard disk partitioning........................................................................................................................ 19

4.4 JETDIRECT CARD ......................................................................................................................................... 19

4.4.1 Types of failures ................................................................................................................................ 19

4.4.2 JetDirect self-test............................................................................................................................... 20

4.5 SCANNER ENGINE AND ADF......................................................................................................................... 20

4.5.1 Scanner engine test............................................................................................................................ 20

4.5.2 ADF test............................................................................................................................................ 20

4.6 BOOT PHASE................................................................................................................................................ 22

5 HARDWARE INTERVENTION..................................................................................................................23

5.1 SHUTDOWN FIRST!................................................................................................................................. 23

5.2 CONTROL PANEL.................................................................................................................................... 24

5.3 ADF ........................................................................................................................................................... 25

5.4 JETDIRECT LAN CARD................................................................................................................................ 26

5.5 ACCESSING INTEGRATED SCANNER INTERNAL PARTS ................................................................................... 27

5.5.1 HDD.................................................................................................................................................. 29

5.5.2 PCA................................................................................................................................................... 29

5.6 ACCESSING ADF INTERNAL PARTS .............................................................................................................. 31

6 RESTORING THE HP 9100C AFTER INTERVENTION .......................................................................... 32

6.1 IN GENERAL................................................................................................................................................ 32

6.2 SPECIAL CASES............................................................................................................................................ 32

6.2.1 If the HDD has been replaced............................................................................................................ 33

6.2.2 If the JetDirect Card has been replaced.............................................................................................. 33

6.2.3 Conformity test (SHIFT + ALT + DUPLEX)....................................................................................... 34

6.2.4 If the main PCA has been replaced..................................................................................................... 34

7 DEMONSTRATION..................................................................................................................................... 35

7.1 CHECK JOBS................................................................................................................................................ 35

7.2 SEND VIA E-MAIL........................................................................................................................................ 35

7.3 SEND VIA JETSEND...................................................................................................................................... 35

7.4 SEND TO PC ................................................................................................................................................ 36

7.5 SEND VIA LAN FAX ................................................................................................................................... 36

8 ERROR CODES............................................................................................................................................ 37

8.1 ERROR MANAGEMENT................................................................................................................................. 37

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8.2 ERROR CODES LIST....................................................................................................................................... 37

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1 REVISION HISTORY

DATE REVISION DESCRIPTION PAGE(s)

CHANGED

15-Oct-1998 B Section 2.1 has changed 13
31-Mar-1999 C Revision History added (page numbering has changed) 4

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2 INTRODUCTION

This manual is mainly thought for Technicians and Customer Engineers (CE's) that will repair the product
On Site.

It is a good reference document for the Repair Centers (RC's) too.

A Computer Based Training and more information about the product, literature and specifications can be
found at the following HP internal web site:

http://bhc.italy.hp.com/marketing/mktg1/9100C/default.htm

Selecting Manuals & Documents, will bring you to the most updated documents available.

A list of spares parts is also provided there for your convenience.

The Digital Sender Marketing site is:

http://bhc.italy.hp.com/marketing (old site http://quovadis.italy.hp.com/marketing)

[Entering the Service~Support~Training page and then selecting Manuals & Documents, you will get to
the above mentioned page.]

All feedback should be forwarded to:
1- CCC (US Boise site or EU Amsterdam site)

2- ESCAMGR,BHC (CC:Mail address)
3- [e-mail] (if none of the previous can be easily reached)

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2.1 PRODUCT OVERVIEW

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______________________________________________________________________________

FRONT VIEW

• Integrated Scanner (IS or NB)
‚ Automatic Document Feeder (ADF)
ƒ Control Panel (CP)

_______________________________________________________________________________

REAR VIEW

• ADF connector
‚ CP connector
ƒ External power inlet
„ Network Card (NC)
… Continuos Scanning Switch hole

(Used only under CCC directions, not documented)
† Fan grid

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2.2 REPAIR OVERVIEW

Here are described the logical steps to repair the HP 9100C, and the related chapters.

2

SELF TEST

(troubleshoot)

4

HW INTERVENTION

2

SELF TEST

(verify)

5

RESTORE

6

DEMO

3

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2.3 Glossary

ADF Automatic Document Feeder
API Library of functions that allows to interface to lower hardware devices without

knowing their details.
BHC Bergamo Hard Copy Division.
CCC Customer Care Center. These are the Support Centers customers will call for

help about Software and Hardware problems.
CP Control Panel.
DC Distribution center.
DOA Dead On Arrival: unit that doesn’t function when arrives to the customer.
DOS Microsoft MS-DOS operating system.
DSTS Windows 32 bit application that manages test sessions for The HP 9100C,

interfacing to it trough serial communication. Used in MFG only
EST Extended Self Test utility integrated in The HP 9100C that allows to run

diagnostics using the Control Panel's LCD and keyboard as user interface.
F1… F4 The four soft keys under the LCD display. They execute several commands

depending upon the selected feature of the HP 9100C. The LCD indicates their

function. When there is no indication the key is not active.
FW Firmware
HDD Hard Disk Drive
ISV Indipendent Software Vendor, it could refer to applications not bundled with the

product that can receive files from the HP 9100C
LAN Local Area Network
LPCD LaserJet Products Completion and Distribution. United States site where The HP

9100C is integrated and distributed.
NB Network Box. This is the Scanner Engine with all the electronics (PCA, LAN

Card, HDD…) and it is the bottom module of the unit.
PC Personal Computer
PCA Printed Circuit Assembly.
SFC Shop Floor Controller: software that manages integration flow and logs

integration, test and defect data.
S/N Serial Number
SW Software
UUT Unit Under Test.
VERONA Code name for the HP 9100C Digital Sender
VOLTERRA Code name for the HP Network ScanJet 5.

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3 HP 9100C User Interface

The user interface is simple as can be seen in the figure below. The keys that must be used to manage the
self-test are highlighted.

EXTENDED SELF TEST Failed(103) 00:15

----------------------------------------­ PCATST rev. 1.0
Flash revision check
ERROR 103

----------------------------------------­ *PCA JetDirect *ADF *Scanner HDD

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* #0

Figure 3-1 Control panel layout with example of self test screen after a test run.

After entering the test mode (see next section), the display will appear divided in three fields:

− status line (first line)

− scrolling window (four central lines)

− test list (last line)

The status line shows the status of the self-test and the result of the last test session (if any).
The status can have the following values:

− (none) Waiting for test selection / start. No tests executed so far.

− Passed Last test passed; waiting for test selection / start.

− Failed (xxx) Last test sequence failed with xxx error code;

waiting for test selection / start.

− Running Test sequence running.

The elapsed time of the test session is shown on the right. It increases during test execution and it is frozen
after the test session ends.

If status is “Running” but the elapsed time STOPS, this means that a fatal error has happened and the test
session must be considered FAILED. This usually happens for defective JetDirect cards.

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