All Rights Reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under copyright
laws.
Publication number
C1311-90910
Second Edition, December
2001
Trademark Credits
Adobe, the Adobe logo,
Acrobat, and the Acrobat logo
are trademarks of Adobe
Systems Incorporated.
CompuServe is a U.S.
trademark of CompuServe, Inc.
Microsoft is a U.S. registered
trademark of Microsoft
Corporation. Windows, MS
Windows, and Windows NT are
U.S. registered trademarks of
Microsoft Corporation.
PaperPort is a trademark of
Visioneer, Inc. in the United
States and other countries.
Pentium is a U.S. registered
trademark of Intel Corporation.
LDAP code (libldap client library
and liblber encoding/decoding
library) used courtesy of the
University of Michigan at Ann
Arbor. Copyright 1992-1996
Regents of the University of
Michigan. All rights reserved.
All other products mentioned
herein may be trademarks of
their respective companies.
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT
USERS: RESTRICTED
RIGHTS COMMERCIAL
COMPUTER SOFTWARE:
“Use, duplication, or disclosure
by the Government is subject to
restrictions as set forth in
subparagraph (c) (1) (ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Material scanned by this
product may be protected by
governmental laws and other
regulations, such as copyright
laws. The customer is solely
responsible for complying with
all such laws and regulations.
FCC Radio Frequency
Interference Statement:
This equipment has been tested
and found to comply with the
limits for a Class A digital
device, pursuant to Part 15 of
FCC rules. These limits are
designed to provide reasonable
protection against harmful
interference when the
equipment is operated in a
commercial environment. This
equipment generates, uses, and
can radiate radio frequency
energy. If not installed and used
in accordance with the
instructions, it may cause
harmful interference to radio
communications. Operation of
this equipment in a residential
area is likely to cause harmful
interference, in which case the
user will be required to correct
the interference at his own
expense.
Note: Any changes or
modifications to this equipment
that are not expressly approved
by Hewlett-Packard may cause
harmful interference and void
the user’s authority to operate
the equipment.
Safety Information
WARNING!
Electrical Shock Hazard
To avoid electrical shock, use
only supplied power cords and
connect only to properly
grounded (3-hole) wall outlets.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Thank you for purchasing the HP 9100C Digital Sender. This color,
network digital sender helps you quickly and conveniently distribute
paper documents in electronic f ormat. The digital sender works with
other devices and programs so you can:
E-mail — Send a document directly to Internet e-mail
destinations.
Fax — Fax a document to one or more destinations (if your
company has a LAN fax program).
Make copies — Make high-quality copies b y se nding a document
to a network printer.
Send to your computer — Send a document to your computer
where you can file documents, search fo r text, and add text not es.
You can also send documents to e-mail, fax, print, and more.
Send to another program — Send a document to a network folder
so the document is available to a program on the network.
Send to an HP JetSend-enabled device — The digital sender is
an HP JetSend-enabled de vice that can send d ocuments to other
HP JetSend-enabled devices in your office.
The HP Address Book Manager (ABM) is a program on your
computer that manages fax and e-mail destinations you use at the
digital sender. The HP Digital Sender Link (Link) routes documents
sent to your computer to the storage location.
ENIntroduction 7
Coexistence with an HP Network ScanJet 5
scanner
The HP 9100C Digital Sender and the HP Network ScanJet 5
scanner coexist on the same network without conflict. Documents
sent to your computer from the HP Network ScanJet 5 scanner are
routed using the HP ScanJet Utility, and you can continue to use the
PaperPor t™ software for HP to manage the scanned documents.
Documents sent to your computer from the HP 9100C Digital Sender
are routed using the HP Digital Sender Link.
If you would like, you can use just use one program on your computer
to manage scanned documents. Specify the target program as the
Preferred Inbo x f or the HP Network ScanJet 5 scanner a nd set the file
type to .pdf (if available) or multipage .tif. (See the documentation for
the HP Network ScanJet 5 scanner to set these options.) Documents
are still routed using the HP ScanJet Utility, but they appear in the
target program.
System requirements
To install and use the four included programs and the online
documentation, your computer needs the following:
a Pentium® processor
Microsoft® Windows 9x, or Windows NT 4.0 or 5.0 (Intel PC)
For Windows 9x: 16 MB RAM minimum, 32 MB RAM
recommended.
For Windows NT 4.0 or 5.0: 32 MB RAM minimum, 64 MB RAM
recommended.
a VGA monitor
41 MB of free hard disk space
8 Chapter 1 - Getting startedEN
Installing the software
The software consists of four components:
HP Digital Sender Link. This program is necessary if you want
to send documents to your computer.
HP Address Book Manager . The ABM program is the means for
adding, changing, and deleting f ax and e-mail dest inations stored
in the digital sender. It is also needed for viewing the activity log.
During the software installation, y ou can accept the def ault installati on
of all components and an electronic copy of the user guide. This is
known as a typical installation. Or, you can choose to install only
certain programs, which is known as a custom installation. Doing a
typical installation is strongly recommended.
You can install the software either from the network or from the
installation compact disc. Bef ore you begin, you n eed to know where
the install program is located (if installing from the network) and
where you want the programs and the data files to reside (if you do
not accept the default). If you cannot find the install program, contact
the administrator for this digital sender (hereafter referred to as the
administrator).
ENInstalling the software 9
To install on Windows 9x, NT 4.0, or NT 5.0
1Turn your computer on and quit any open programs.
2Do one of the following:
• If you get a message from the administrator saying there is
new software available for this product, follow the instructions
in the message for installing it.
• If the softw ar e is b eing inst alled f ro m the network, log in to the
network, click Start and then Run. Type the path the
administrator gave you and click OK.
• If the software is being installed from the compact disc, the
setup program begins as soon as you insert the compact disc.
When prompted, make sure to choose to install the en d-user
software.
3When the installation program begins, follow the instructions on
the screen. During the installation, you need to specify the
following:
• Which programs to install. By default, all programs are
installed.
• Where to store the programs. You can accept the default
location or choose another location on y our computer.
• The path to the default inbox. The default inbox is the place
where data sent to your computer is stored. You can accept
the default location or choose another location on your
computer or the network.
All the programs you selected will be installed. If an error occurs
during installation, see “Installation troubleshooting” on page 11.
NoteThe target program receives and displays documents sent to your
computer. To learn more about choosing a target program, see
“Configuring the target program” on page 84.
After installation
After installing the software, you or the administrator needs to
establish your registered user profile to allow you to use all the
capabilities of the digital sender. See “Your user profile” on page 12.
10 Chapter 1 - Getting startedEN
Installation troubleshooting
Use the following table to help resolve error messages and common
problems encountered while installing software.
Problem or messageDescription
The software did not install on
Windows 9x.
The computer cannot read the
installation compact disc.
“This machine has been configured by
your network administrator as a digital
sender server. The Link application
cannot work if this service is running.
To be able to receive scanned
documents directly on this PC, the
administrator must disable the digital
sender server. Do you want to
continue?”
All programs except Explorer and Systra y should be closed bef ore
installing software. Press C
open programs, click one and click End Task. Repeat for each
other open program. Then, reinstall the software.
The correct drive might not have been specified. Check for the
proper drive letter. Often, it is D or E for the CD-ROM drive.
Check the compact disc for damage. Try using the compact disc
on another computer, or copy the compact disc f olders to the hard
drive. Then, install from the hard drive.
The computer on which you are trying to install the software has
the HP Digital Sender Service or the upgrade for the HP Network
ScanJet 5 scanner installed already. Contact the administrator
before proceeding.
TRL+ALT+DELETE. If there are other
Uninstalling HP Digital Sender Link and HP
Address Book Manager
To uninstall the HP Digital Sender Link and the HP Address Book
Manager programs: Click Start, point to Programs, then HP 9100C,
and click Uninstall HP 9100C. Follow the instructions on the screen
to complete the uninstall.
ENInstalling the software 11
Your user profile
There are two different types of users for the digital sender:
registered users and guest users. Registered user must establish a
user profile, and they have full access to all features. Guest users do
not have to establish a user profile, but they also do not have full
access to all features.
Registered users
As a registered user, you have the following privileges.
You can use the digital sender even if the administrator disables
guest usage.
You can send documents to your computer. Without a registered
user profile, you cannot send to your computer.
You can use the ABM program. In the ABM, you will have a
Private Email address book and a Private Distribution Lists
address book, where you can store often-used addresses and
lists for use at the digital sender. (See “Introducing the HP
Address Book Manager” on page 15.)
In the ABM, you have rights to add, change, and delete fax
destinations in the Public Fax address book.
You see information in the activity log under your name. When
using the digital sender as a guest user, you cannot tell your
activity from the activity of any other guest user.
You can have the di gital sender send you e-mail notifications of
the status of faxes or e-mail messages you send from the digital
sender. (Your e-mail and LAN fax prog rams must support
notification.)
To become a registered user, see “Adding a registered user profile”
on page 13.
12 Chapter 1 - Getting startedEN
Guest users
If you are a guest user, you cannot use the digital sender if the
administrator disables guest usage.
If guest usage is enabled, you can use the digital sender and choose
destinations in the Public Email, Distribution Lists, and Fax address
books. However, you do not have Private Email and Distribution Lists
address books. You also cannot use the ABM to alter information in
any address books or for any other purpose.
As a guest user, you cannot send documents to your computer. And,
you cannot receiv e e-mail notification of the status of faxes or e-mail
messages you send from the digital sender.
Adding a registered user profile
You or the administrator can set up y our user profile . Your profile is set
up and changed in the ABM.
To add a registered user profile
1On the Windows taskbar, right-click and choose HP Address
Book Manager. The HP 9100C login screen opens.
2In the Digital Sender name field, type the DNS name or IP
address for the digital send er. If you do not know this info rmation,
ask the administrator.
3In the User name field, type your name as it will appear at the
digital sender’s cont rol panel. F or consistency, it is recommended
that all users enter their names with the last name first.
4If you want to protect access to your address books with a
password, type one in the Password field.
NoteIf you do not set a passw ord, other users migh t be able to log in at the
digital sender using your name, access destinations in your private
address books, and send e-mail messages using your name.
ENYour user profile 13
5Select the New User check box. The dialog box expands.
6If you typed a password, retype it in the Confirm password field.
7If you will want to receive confirmations of fax and/or e-mail
transmissions, type your e-mail address in the User e-mail
address field.
8The ABM automatically detects the address of your computer and
inserts it into the User PC address field. You can modify this
field, but it is not recommended.
9Click Create.
NoteYou might receive a message sa ying y ou ha ve been cr eated as a user
and are logged in to the ABM, but that the administrator must enable
your account. If you receive this message, you can work in the ABM
but cannot use destinations at the digital sender unt il the administrator
enables your account.
10 To receive e-mail confirmations of e-mail messages you send:
a Click the user profile you created in the ABM main window.
b On the File menu, click Properties.
c Select the Delivery Notification check box and click OK.
NoteT o receive confirmations, y our e-mail server and the links between your
e-mail and the recipient’s e-mail must support Delivery Service
Notification (DSN).
14 Chapter 1 - Getting startedEN
Introducing the HP Address Book Manager
The HP Address Book Manager (ABM) is a program on your
computer that allows you to view and alter address books of e-mail
addresses and fax numbers stored in the digital sender. You access
these destinations at the digital sender when you want to send a
document directly to an e-mail address or fax number. You must be a
registered user to use the ABM.
This is what the ABM main window looks like:
On the left-hand side of the window are the available address books.
The right-hand side of the window displays the contents of the
selected address book.
As a registered user, you can see your Private Email and Distribution
Lists address books. You can view and alter information in both. No
one else but the administr ator can see or access y our priva te address
books.
You can view the contents of the Public Printers address book. You
can view and use the contents of the Public Email, Distribution Lists,
and Fax address books. However, the only public address book you
and other users can alter is the Public Fax address book. Only the
administrator can alter all of the public address books.
The ABM for this digital sender is also the means f or using the act ivity
log and for s witching to view ad dress books f or a nother digital send er .
For more information about the ABM, see chapter 3, “Using the HP
Address Book Manager,” which begins on page 49.
ENIntroducing the HP Address Book Manager 15
Introducing the HP Digital Sender Link
The HP Digital Sender Link is one of the programs installed with your
software. This program, which must be running when you send
documents to your computer, accepts and routes the scanned
documents. Below is the Control Panel applet f or the program,
showing the Inbox tab:
Using the Control Panel applet, you determine settings for the
program, such as where to store scanned documents until they are
opened in a program on your computer. The storage location is
known as the default inbox location, and the program in which the
documents are opened is known as the target program. From the
Control Panel applet, you also set which program is the target
program.
The target program can be any program capable of accepting .pdf or
multipage .tif files. To learn more about choosing a target program
and other settings, see chapter 4, “Using the HP Dig ital Sender Link,”
beginning on page 77.
16 Chapter 1 - Getting startedEN
Identifying digital sender parts
Before using the digital sender, use the diagram below to familiarize
yourself with the parts of the digital sender.
Front and top view
Document
guides
Document
output tray
Document
output support
Powe r switch
Front view with ADF unit raised
Glass
Control
panel
ADF unit
(raises to
reveal glass)
ENIdentifying digital sender parts 17
Identifying control panel features
Use the following diagram to locate control panel features:
1
8
12
13
14
9
7
4
2
3
5
1Control Panel Display — Displays information and messages.
2Tab key — Move between fields on the control panel display.
3Alt key — When used in conjunction with another key, enters the
letter or symbol on the upper right corner of the other key.
4Function keys — Each one performs the function displayed
above the key. In the manuals, these keys are shown in this way:
EY.
K
5Alphabetic keys — Enter letters and symbols for names,
passwords, and destinations.
6Back key — Deletes the last ty pe d character or rem oves
destinations from the selection list. In the manuals, this key is
shown as this symbol: .
6
10
15
11
7Enter key — Accepts information on the control panel display or
moves between fields. In the manuals, this key is shown as this
symbol: .
8Scroll Arrow keys — Scroll up and down or through items in a
field. In the manuals, these keys are shown as these symbols:
and .
18 Chapter 1 - Getting startedEN
9Help key — Activates the Help window, which offers information
on the selected screen or field. In the manua ls, this key is shown
as this symbol: .
10 Numeric keys — Enter numbers or special characters for y our
language (except English).
11 Special characters sticker— Contains instructions for
accessing the special characters available for your language
(except English).
12 Go key — Sends a document. In the manuals, this key is shown
as this symbol: .
13 Activity light — Indicates the status of the digital sender.
(Appears in the outline of the symbol on the Go key.)
14 Cancel key — Stops sending process or returns to the main
display screen. In the manuals, this key is shown as this symbol:
.
15 Single-sided/double-sided key — Selects single-sided or
double-sided original. In the manuals, this key is shown in this
font: S
INGLE-/DOUBLE-SIDED.
ENIdentifying digital sender parts 19
Quick-start tutorial
Use this tutorial to get started with some basic tasks: logging in to the
ABM and using it to add an e-mail address, loading a document,
logging in to the digital sender, and e-mailing.
Using the ABM to add an e-mail address
Using the ABM at your computer, you can add e-mail addresses.
These e-mail addresses are available whenever you want to e-mail
documents from the digital sender.
In order to use the ABM, you or the administrator must have
established your user profile. If you have not already done so, see
“Adding a registered user profile” on page 13.
To log in to the ABM
NoteThe digital sender must be on in order fo r you log in to and use the ABM.
1On the taskbar, right-click and choose HP Address Book
Manager.
2If the DNS name or IP address for the digital sender you want is
not in the Digital Sender name field, type it in. Ask the
administrator if you do not know this information.
3If your user name is not in the User name field, type it in.
4In the User password field, type your password (if one is
defined).
5Click OK. If all of the login information is valid, the ABM main
window appears.
6Go to “To add an e-mail address” below.
20 Chapter 1 - Getting startedEN
To add an e-mail address
1In the ABM main window, click the folder for your user name.
2Click Private Email.
3On the File menu, click New.
4In the Name field, type a name for this address.
5In the E-mail Address field, type the e-mail address.
6Click Add.
7When finished, click Close.
ENQuick-start tutorial 21
1
2
Loading a document
At the digital sender , you can load a
stack of pages in the ADF and t hen send
them to a destination.
CAUTION
Before using the ADF, remove from the
document anything such as selfadhesive notes, paper clips, or staples,
that could get caught in the digital
sender and damage it.
To load a document in the ADF
1Raise the ADF unit and ensure
nothing is on the glass. Then, close
3
the ADF unit.
2Slide the document (up to 50 pages)
face up, top first, into the ADF until
the document stops. Center the
document between the document
guides.
3Adjust the document guides to fit
snugly against the sides of the stack.
4
22 Chapter 1 - Getting startedEN
4If necessary, adjust the output
support to the correct paper size.
5Go to “Logging in to the digital
sender” on page 23.
Logging in to the digital sender
If the main screen appears on the control panel display, guest usage
is enabled and you do not have to log in. You can go to the next
section.
If the Digital Sender login screen appears on the control panel
display, only registered users can use the digital sender. You must log
in as a registered user before pr ocee ding. Depe nd ing on the security
level, your profile might need to be validated by the administrator
before you can use it. If this is the case, you will receive an error
message when you try to log in.
To log in to the digital sender
1At the HP 9100C Login screen, type your registered user name in
the NAME field and press .
2If a password is set in your user pr ofile, ty pe it in the PASSWORD
field. Your password is case sensitive and must be typed exactly
as it appears in your user profile.
3Press .
Once you are logged in as a registered user, you have access to
control panel functions, the public address books, and your private
address books. You can also access more detailed activity log
information using the ABM at your computer.
ENQuick-start tutorial 23
E-mailing a document
If you see a function key for e-mail on the main control panel screen,
you can e-mail a document directly from the digital sender. The main
screen is the first screen to appear, or it appears after you log in to the
digital sender.
To e-mail a document
1Load a document, as described on page 22.
2Log in (if prompted) and press E-M
3If your name is not already entered in the FROM field, type in your
user name or your e-mail address.
4Press .
5If you are a registered user and your user name is password
protected, a dialog box opens. Type your password and press
.
6Type a message in the SUBJECT field (optional).
7Press .
8In the TO field, type an e-mail address.
- Or -
Type the name for the e-mail address you added in the “Using the
ABM to add an e-mail address” section on page 20.
9Press . The e-mail address, preceded by “To:”, appears in the
window below the TO field.
10 To CCsomeone:
a Press T
b In the CC field, type an e-mail address or choose an e-mail
destination from an address book.
c Press . The destination, proceeded by “CC:”, appears in
the window below the CC field.
O. Press to select CC and press OK.
AIL.
11 Press . The document goes to the e-mail destinations you
chose.
24 Chapter 1 - Getting startedEN
Sending to a computer
Use the procedures below to send a docu ment t o the t arget prog r am.
The first procedure helps you start the HP Digital Sender Link, which
must be running, and the second procedure helps you send the
document from the digital sender.
NoteOnly registered users can send to their computers.
To start the HP Digital Sender Link
At the computer to which you will be sending, make sure the HP
Digital Sender Link is running and the receive capabilities are
enabled.
If you see the icon like this: , then the program is running and
the receive capabilities are enabled.
If you see the icon like this: , then the program is running but
the receive capabilities are disabled. Right-click the icon and
choose Enable receive.
If you do not see the icon, the program might or might not be
running. To check or start the program, click Start, point to
Programs, then HP 9100C, and then click HP Digital Sender
Link.
To send to the target program
1At the digital sender, load the docume nt as described on page 22.
2Log in (if necessary) and press PC.
3If your user name is not in the NAME field, type it in.
4Press to start sending.
5The document goes to your computer and appears as a file in the
targetprogram.
ENQuick-start tutorial 25
Finding help
The rest of this user guide is devoted to helping you use the digital
sender, the ABM, and the HP Digital Sender Link. This guide will also
help you troubleshoot if you experience a problem. Additionally , there
are several other sources of help available to you.
Quick reference guide
Find information on how to do the most common tasks in this
convenient booklet.
Online help for the digital sender
The online help for the digital sender contains context-sensitive help.
When you press , help appears for the active field on the control
panel display. For example, if you were sending an e-mail message
and pressed while the cursor was in the SUBJECT field, a
message like this would appear:
ENTER YOUR NAME
FROM:
SUBJE
TO:
SUBJECT FIELD: Enter the subject of your
e-mail message here. Press Enter to confirm
the subject.
Press again or press C
LOSE to exit the online help.
Help
26 Chapter 1 - Getting startedEN
The ABM help
The ABM contains its own help file. To access it, choose a command
from the Help menu in the ABM main window or any window in which
the Help menu appears.
HP Digital Sender Link help
If you need help while altering se ttings in the Control Panel applet for
the HP Digital Sender Link, choose a command fro m the Help menu.
Administrator guide
If you cannot find an answer to a question or the resolution to a
problem in the user guide, quick reference guide, or one of the online
helps, see the administrator guide or contact the administrator.
ENFinding help 27
28 Chapter 1 - Getting startedEN
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