Hp 9100C User Manual

HP Digital Sender 9100C

Documentation Update

An Addendum for the HP Digital Sender 9100C has been
added to the end of this PDF. The Addendum contains
information regarding digital sender features that have
changed since the User Guide and Administrator Guide were
produced. For product information, setup, and use, please
read all of the documentation.

HP 9100C
Digital Sender

Administrator Guide

English

HP 9100C Digital Sender

Administrator Guide__________

Copyright information

© Copyright Hewlett-Packard
Company 1998

All rights reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under copyright laws.

Publication number
C1311-90915

Second Edition, December 2001

Trademark credits

Adobe, the Adobe logo, Acrobat,
and the Acrobat logo are
trademarks of Adobe Systems
Incorporated. CompuServe is a
U.S. trademark of CompuServe,
Inc. Microsoft, Windows, and
Windows NT are U.S. registered
trademarks of Microsoft
Corporation. PaperPort is a
trademark of Visioneer, Inc. in
the United States and other
countries. Pentium is a U.S.
registered product of Intel
Corporation.

LDAP code (libldap client library
and liblber encoding/decoding
library) used courtesy of
University of Michigan at Ann
Arbor. Copyright 1992-1996
Regents of the University of
Michigan. All rights reserved.

All other products mentioned
herein may be trademarks of
their respective companies.

Warranty

The information contained in this
document is subject to change
without notice.

Hewlett-Packard makes no
warranty of any kind with respect
to this information. HEWLETT­PACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED
WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.

Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.

NOTICE TO U.S.
GOVERNMENT
USERS: RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the Government
is subject to restrictions as set
forth in subparagraph (c) (1) (ii)
of the Rights in Technical Data
Clause at DFARS 52.227-7013.”

Material scanned by this product
may be protected by
governmental laws and other
regulations, such as copyright
laws. The customer is solely
responsible for complying with all
such laws and regulations.

FCC radio frequency
interference statement

This equipment has been tested
and found to comply with the
limits for a Class A digital device,
pursuant to Part 15 of FCC rules.
These limits are designed to
provide reasonable protection
against harmful interference
when the equipment is operated
in a commercial environment.
This equipment generates, uses,
and can radiate radio frequency
energy. If not installed and used
in accordance with the
instructions, it may cause
harmful interference to radio
communications. Operation of
this equipment in a residential
area is likely to cause harmful
interference, in which case the
user will be required to correct
the interference at his own
expense.

Note: Any changes or
modifications to this equipment
that are not expressly approved
by Hewlett-Packard may cause
harmful interference and void the
user’s authority to operate the
equipment.

Safety information

WARNING!
Electrical shock hazard

To avoid electrical shock, use
only supplied power cords and
connect only to properly
grounded (3-hole) wall outlets.

Hewlett-Packard Company

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.

Contents

1 About the digital sender

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Environments and protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Network operating systems . . . . . . . . . . . . . . . . . . . . . . . . . .8

Client operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Dependency matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Image processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Sending qualities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

File formats and sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Distribution services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Environmental ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Supported capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

German noise declaration. . . . . . . . . . . . . . . . . . . . . . . . . . . .26

French EMC regulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

2 Installing and configuring

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . .30

Network system requirements . . . . . . . . . . . . . . . . . . . . . . . .30

Client system requirements . . . . . . . . . . . . . . . . . . . . . . . . . .30

Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

What ships in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

EN 3

The configuration process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Fast-track configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Extended and optional functionality . . . . . . . . . . . . . . . . . . .32

Assigning an IP address to the digital sender. . . . . . . . . . . . .33

Preparing for configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Overview of configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Fast-track configuration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Install the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Configure fast-track parameters at the contro l panel . . . . . . .38

Extended and optional configuration steps . . . . . . . . . . . . . . . . . .41

Configure extended and optional parameters at

the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Run the setup program to install the administrative

software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Configure extended and optional parameters using the

HP JetAdmin software . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Configure the HP Address Book Manager . . . . . . . . . . . . . . .52

Distribute the client software to user computers. . . . . . . . . . .55

Test the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Customizing the digital sender to support third-party programs . .58

Coexisting with the HP Network ScanJet 5 scanner. . . . . . . . . . .61

Administrator matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Client matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

LAN fax service matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Uninstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Troubleshooting the installation. . . . . . . . . . . . . . . . . . . . . . . . . . .63

Function key problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Installation problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Installation messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

3 Administering

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Administrator activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Digital sender parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Using the configuration menu at the control panel . . . . . . . . . . . .78

Configuration menu keys . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Configuration menu parameters. . . . . . . . . . . . . . . . . . . . . . .80

Controlling notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Shutting down and restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Resetting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Resetting address books . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Resetting network parameters . . . . . . . . . . . . . . . . . . . . . . .91

Resetting to factory defaults . . . . . . . . . . . . . . . . . . . . . . . . .92

Backing up and restoring address books . . . . . . . . . . . . . . . . . . .94

Backing up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Restoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

4 Contents EN

Creating and maintaining user profiles . . . . . . . . . . . . . . . . . . . . .98

Controlling security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Determining who can use the digital sender . . . . . . . . . . . .100

Changing or setting administrator password . . . . . . . . . . .100

Erasing administrator password . . . . . . . . . . . . . . . . . . . . . .101

Controlling whether the administrator must validate new

or changed user profiles. . . . . . . . . . . . . . . . . . . . . . . . .102

Validating a new or changed user profile . . . . . . . . . . . . . . .103

Working with address books . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Maintaining the Public Email address book . . . . . . . . . . . . .105

Maintaining the Public Distribution Lists address book . . . .105

Importing e-mail addresses into address books. . . . . . . . . .107

Managing printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Using the activity log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Displaying the self-test page . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Changing the contrast level on the control panel . . . . . . . . . . . .119

Upgrading the digital sender firmware. . . . . . . . . . . . . . . . . . . . .120

Maintaining the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Cleaning the digital sender . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the delivery guide sheet. . . . . . . . . . . . . . . . . . . .122

Replacing the lower rollers . . . . . . . . . . . . . . . . . . . . . . . . . .123

Removing and replacing the HP JetDirect print server . . . .124

4 Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Sources for information about problems . . . . . . . . . . . . . . . . . . .128

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Troubleshooting the digital sender . . . . . . . . . . . . . . . . . . . . . . .133

General digital sender troubleshooting. . . . . . . . . . . . . . . . .133

Checking the address book database . . . . . . . . . . . . . . . . .139

Control panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Troubleshooting network problems. . . . . . . . . . . . . . . . . . . . . . .157

General network troubleshooting . . . . . . . . . . . . . . . . . . . .157

E-mail service troubleshooting . . . . . . . . . . . . . . . . . . . . . . .157

Fax service troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .158

HP JetAdmin software troubleshooting. . . . . . . . . . . . . . . . .160

HP JetDirect print server troubleshooting. . . . . . . . . . . . . . .168

Activity log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Troubleshooting the software . . . . . . . . . . . . . . . . . . . . . . . . . . .189

General software troubleshooting. . . . . . . . . . . . . . . . . . . . .189

HP Address Book Manager messages. . . . . . . . . . . . . . . . .190

HP Digital Sender Link messages . . . . . . . . . . . . . . . . . . . .195

Restoring old firmware images . . . . . . . . . . . . . . . . . . . . . . . . . .198

EN 5

5 Warranty and support information

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . .199

Replacement parts and accessories. . . . . . . . . . . . . . . . . . . . . .201

HP customer support options worldwide. . . . . . . . . . . . . . . . . . .202

HP customer support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Worldwide sales and service offices . . . . . . . . . . . . . . . . . . . . . .206

Index

6 Contents EN

About the digital

1

sender

Introduction

The HP 9100C Digital Sender can be directly connected to TCP/IP
networks. It conv erts black-and-white and color documents , dra wings,
and photographs into an electronic form and distributes them directly
to several kinds of destinations:



Internet e-mail addresses



fax numbers (if one of th e supported LAN fax products is installed
on your network)



personal computers (PCs)



programs



printers



HP JetSend-enabled devices

The unit includes a flatbed scanner as well as an automatic documen t
feeder (ADF) that can accept up to 50 pages.

A companion program called the HP Address Book Manager (ABM)
lets users create their own address books of e-mail address and fax
destinations, and combine e-mail addresses into private distribution
lists. The destinations and distribution lists can then be selected at
the digital sender control panel. The administrator also has the ability
to create public destinations and e-mail distribution lists and make
them available to all users.

Users have the ability to send documents directly from the digital
sender to specified programs on their computers. They can then print
the documents, send them as e-mail attachments, or use included
software to annotate, organize, and distribute them.

EN Introduction 7

The HP 9100C Digital Sender supports LDAP (Lightweight Directory
Access Protocol), which allows you to find and use e-mail addresses
located on directory servers located elsewhere on a netw ork (such as
the Internet) over a TCP/IP connection. See t he HP di gital sender
website for a list of global e-ma il address books:

http://www.digitalsender.hp.com

Installing the digital sender is simply a matter of connecting it to your
network, configuring network and distribution parameters, and
installing the software from the compact disc that comes with the
digital sender . The digital sender o perates as a standalone unit on th e
network and does not require network privileges to administer.

The HP JetDirect print server that comes installed in the digital
sender handles all protocol support for TCP/IP and SMTP
automatically.

The HP 9100C Digital Sender is fully compatible with the LAN fax
capabilities found in the HP Network ScanJet 5 scanner. When you
install the digital sender, you do not need to upgrade your LAN fax
product.

Environments and protocols

Network operating systems

The HP 9100C Digital Sender can be directly connected to TCP/IP
networks, and operates independently within the network operating
environments listed below (some f eatur es might not be a v ailable in all
environments—see the dependency matrix on page 9):



Microsoft® Windows NT 4.0 and 5.0 workstation and server
(TCP/IP only)



LAN Server 3.1 and 4.1 and OS/2 Warp Server (TCP/IP only)



NetWare 3.x and 4.x with IPX and TCP/IP

Ethernet and Toke n Ring connections are provided by the
HP JetDirect print server that comes installed in the digital sender:



Fast Ethernet 100Base-TX, Ethernet 10Base-T, or 10Base-2
(BNC).



Token Ring 4/16 Mbps. Source routing is supported.

Note Network servers are needed only to connect LAN fax and other

programs. No network servers are needed to support the remaining
features.

8 Chapter 1 - About the digital sender EN

Client operating systems

The following client operating systems are supported:



Windows NT 4.0 and 5.0 workstation and server (TCP/IP only)



Windows 9x (TCP/IP only)

The HP 9100C Digital Sender works correctly with the Microsoft
TCP/IP protocol provided as part of these operating systems.

Dependency matrix

The following table shows the HP 9100C Digital Sender services that
are available and their dependencies.

Dependency matrix

Service Dependencies

Send to e-mail An e-mail SMTP-MIME server directly connected to a

TCP/IP network that can be reached from the digital
sender (not a dial-up connection).

Send to fax A Windows NT 4.0/5.0 server or workstation available

on the network, plus a supported LAN fax product.

Send to PC A computer on the network connected by TCP/IP,

running one of the supported client operating systems
(Windows NT 4.0/5.0 or Windows 9x).

Send to printer A printer on the network with an HP JetDirect print

server.

Send to another
program

Send to HP
JetSend device

EN Environments and protocols 9

A Windows NT 4.0/5.0 server or workstation available
on the network.

At least one HP JetSend device (computer or printer) as
a receiver.

Features

Performance

The HP 9100C Digital Sender maintains the following speeds after
the first document begins scanning (n umbers ref er to scanni ng speed
only and not to document delivery speed). For compound documents
(text and image), resolution and bits/pixel depend on page content.

Scanning speed

Pages/minute Page size Resolution Bit/pixel

15 Letter 300 dpi 1
15 Letter 300 dpi 8

8.5 Letter 300 dpi 24

2.5 Letter 600 dpi 24

Paper handling

The HP 9100C Digital Sender supports multiple paper sizes:



Letter: 215.9 by 279 mm (8.5 by 11 in)



A4: 210 by 297 mm (8.3 by 11.7 in)



Legal (from the ADF only): 215.9 by 355.6 mm (8.5 by 14 in)

2

Paper weight: 60 to 135 g/m

(16 to 36 lb).

Up to 50 sheets of letter , A4, or legal paper can be stack ed in the ADF
(maximum height of 6 mm, or 0.2 in).

ADF paper sizes

Item Width Length

Maximum paper size 215.9 mm (8.5 in) 355.6 mm (14 in)
Minimum paper size 148.5 mm (5.9 in) 210 mm (8.3 in)
Minimum paper guide spacing 135 mm (5.3 in) Not applicable

10 Chapter 1 - About the digital sender EN

Image processing

Image processing features include:



one-touch operation by means of predefined settings to obtain
the best output for the t ype of destination (e-mail, fax, computer,
printer, other programs, or HP JetSend-enabled device)



different file format depending on intended use



optimized image processing for full-color images using color
optimization and gamma correction



smart auto-thre sholding to get the best 300-dpi, 1 bit/pixel image
ready for OCR (optical character recognition)



compression method to optimize file size and transmission time
(JPEG for 24-bit/pixel color images, and G4 and RLE for 1-bit/
pixel, black-and-white images)



perfect images and text in the smallest file size possible using
advanced HP Smart Compression Imaging Technology for best
treatment of compound (text and image) pages

EN Features 11

Sending qualities

The digital sender offers a choice of sen ding qualities at the control
panel. You can choose the most suitable quality for each type of job.

Sending qualities and destinations

Sending quality Type of document Destinations

B/W Document The original contains text that must be

clearly transmitted.

-Or­The original is black and white.

Color Document The original has a mix of text and

images.

-Or­The original has a mix of color and
black-and-white areas.

Fine Text (OCR) The original contains text that needs to

be converted to text that can be edited
using OCR (optical character
recognition) software.

Color-B/W Photo The original is a photograph.

-Or­It is most important that the colors or
shades of gray in an image be clear.

Hi-Res Color-B/W Photo The original is a high quality photograph

or graphic that needs to be reproduced.

E-mail
Fax
Computer
Convenience copy
HP JetSend device
Third-party program

E-mail
Fax
Computer
Convenience copy
HP JetSend device
Third-party program

Third-party program

E-mail
Fax
Computer
Convenience copy
HP JetSend device
Third-party program

Third-party program

12 Chapter 1 - About the digital sender EN

File formats and sizes

See the table below f or inf ormation about file f ormats and sizes. Note
that file size increases with resolution.

File formats and typical sizes

Send to Sending quality File format Description

E-mail B/W Document PDF 300 dpi, 1 bit, G4 60–90

Color Document Text: 300 dpi, 1 bit, G4

Picture: 150 dpi, 24 bit, JPEG

Color-B/W Photo 150 dpi, 24 bit, JPEG 150–200

Fax * B/W Document MTIFF 200 or 300 dpi, 1 bit, G4 50–90

Color Document 100–200
Color-B/W Photo 100–200
B/W Document PCL
Color Document 700–1000
Color-B/W Photo 700–1000
B/W Document PCL RLE 200 or 300 dpi, 1 bit, RLE 100–200
Color Document 150–300
Color-B/W Photo 150–300
* You can configure either 200-dpi or 300-dpi resolution in the HP JetAdmin

software using the Configuration/Fax page.

PC B/W Document PDF 300 dpi, 1 bit, G4 60–90

Color Document Text: 300 dpi, 1 bit, G4

uncompressed

200 or 300 dpi, 1 bit, G4 700–1000

Picture: 150 dpi, 24 bit, JPEG

Typical file
size (KB)

90–150

90–150

Color-B/W Photo 150 dpi, 24 bit, JPEG 150–200
B/W Document MTIFF 300 dpi, 1 bit, G4 60–90
Color Document 150 dpi, 24 bit,

uncompressed

Color-B/W Photo 150 dpi, 24 bit,

uncompressed

EN Features 13

~ 6000

~ 6000

File formats and typical sizes (continued)

Send to Sending quality File format Description

Convenience
copy

Another
program

HP JetDirect PCL 5 printers

B/W Document —— 150–200
Color Document —— 200–300
Color-B/W Photo —— 200–300

HP Color LaserJet 4500 printer

B/W Document —— 800–1800
Color Document —— 900–2500
Color-B/W Photo —— 800–2500
B/W Document PDF 300 dpi, 1 bit, G4 60–90
Color Document Text: 300 dpi, 1 bit, G4

Picture: 150 dpi, 24 bit, JPEG
Color-B/W Photo 150 dpi, 24 bit, JPEG 150–200
Fine Text (OCR) 600 dpi, 1 bit, G4 80–120
Hi-Res Color-B/W

Photo
B/W Document PCL5 300 dpi, 1 bit, RLE 100–200
Color Document 300 dpi, 1 bit, RLE 150–300
Color-B/W Photo 300 dpi, 1 bit, RLE 150–300
Fine Text (OCR) 600 dpi, 1 bit, RLE 250–350

600 dpi, 24 bit, JPEG 1500–

Typical file
size (KB)

90–150

3000

HP JetSend
device

Hi-Res Color-B/W
Photo

B/W Document MTIFF 300 dpi, 1 bit, G4 60–90
Color Document 150 dpi, 24 bit,

Color-B/W Photo 150 dpi, 24 bit,

Fine Text (OCR) 600 dpi, 1 bit, G4 80–120
Hi-Res Color-B/W

Photo
File format and size are the result of the negotiation between the sender and

receiver.

600 dpi, 1 bit, RLE 300–500

~ 6000

uncompressed

~ 6000

uncompressed

600 dpi, 1 bit, G4 100–200

14 Chapter 1 - About the digital sender EN

Distribution services

The digital sender is capable of distributing documents to the
following types of destinations:



Internet e-mail addresses



fax phone numbers



computers on the network



printers on the network (for convenience copying)



HP JetSend-enabled devices on the network



third-party programs installed in computers on the network

E-mail destinations

The digital sender can send MIME-compliant e-mail messages to
Internet addresses. It uses SMTP-MIME to deliver these messages.
SMTP is independent of the network operating system on which your
e-mail server is running. The e-mail service is also compatible with
the DSN (Delivery Status Notification) standard.

ESMTP (Extended SMTP) is used if your server supports it. This
capability is automatically detected and no specific configuration
steps are necessary.

The document that you scan at the digital sender becomes an
attachment to your e-mail message. Portable Document Format
(.pdf) is the file format most often used for the attachments, which
gives recipients the ability to both view and print them. Yo u can obtain
a free copy of t he Adobe
Incorporated website (http://www.adobe.com). Or, you can install the
Reader program on you r network with the digital sender setup
program.

®

Acrobat® Reader from the Adobe Systems

Users can specify e-mail destinations at the control panel in several
ways:



select e-mail addresses from public or private address books
already loaded in the digital sender



use a special search feature to select e-mail addresses from an
LDAP (Lightweight Directory Access Protocol) server, if one has
been configured for use by the administrator



type e-mail addresses manually

EN Features 15

Fax destinations

Users can send faxes directly from the digital sender. They have the
ability to select destinations from a Public Fax address book already
loaded in the digital sender, or type them at the control panel. The
same document can be sent to multiple fax numbers.

To support this service, the digital sender comes with software for a
number of third-party LAN fax products. This software runs on
Windows NT computers only.

Visit the HP digital sender website (http://www.digitalsender.hp.com)
for a list of the LAN fax products that are currently supported.

Computer destinations

Users can send documents from the digital sender directly to a
computer on the network. This process is accomplished through
peer-to-peer transmission. The addresses of destination computers
are predefined in registered user profiles. Users can choose t he
format for the documents and the program on their computer that is
used to view and work with them.

Printer destinations

You can enable convenience copying by setting up one or more
printers on the network for use with the digital sender. The printers
you designate must be connected to the network by means of
HP JetDirect print servers.

Only one destination can be selected per job. Collated copying is not
supported.

Color printing is supported for the HP Color LaserJet 4500 printer.

HP JetSend destinations

HP JetSend is a communications technology built into printer and
scanner firmware and computer software. HP JetSend-enabled
devices can connect, “talk” to each other, and exchange information
directly through the network. The capability is independent of servers
and programs, and uses simple addressing such as TCP/IP
addresses and host names.

16 Chapter 1 - About the digital sender EN

The digital sender is an HP JetSend-enabled device. You can use it
to send documents to the following types of devices:



printers on your company intranet that are HP JetSend-enabled



computers with HP JetSend for Windows software installed (you
can download a free copy of the HP JetSend for Windows
software for Windows NT or 95 from the HP JetSend website at
http://www.jetsend.hp.com)

Both types of devices must have a valid TCP/IP address.

Third-party programs installed on computers on the
network

You can customize the HP 9100C Digital Sender to support third­party programs being used in your office. Users then have the ability
to distribute documents from the digital sender direct ly to these
programs.

EN Features 17

Security

The HP 9100C Digital Sender operates as a standalone unit on the
network. You administer each digital sender independently of any
other device on the network under a password that applies only to
that digital sender.

The digital sender accepts three types of users:



registered users

Individuals who have been set up to use the digital sender by
means of a user profile. You must be a registered user to use the
HP Address Book Manager. Only registered users have private
address books that are accessible at the digital sender.



guest users

Individuals who are not registered users and who do not have
user profiles. Guest users can use the digital se nder and all
public address books. However, they cannot see or use private
address books, nor can they use t he ABM. The administ rator ca n
entirely disable guest user access.



administrator for the digital sender

The individual (referred to as the “administrator” in this guide)
who performs administrator activities for the digital sender.
Because the digital sender is a standalone unit on the network,
these activities can be performed independent ly of any other
network activity. Administrator privileges for the digital sender do
not require network privileges. Activities include such things as
establishing the level of security for the digital sender and
maintaining the public address books. The administrator has
access to all private address books, as well as the activity log for
each user.

The administrator controls digital sender security in several ways:



By determining who can use the digital sender (registered users
and guest users, or only registered users).



By requiring passwords. Passwords are available at two levels:
administrator and registe red us ers . Bot h are opt ional. Passw ord s
control what each type of user can see and do at the digital
sender.



By determining whether new or changed user profiles require
administrator validation before they take effect. If validation is
required, users do not have access to certain information at the
digital sender until their profile has been authorized by the
administrator.

18 Chapter 1 - About the digital sender EN

Components

Hardware components

The following illustrations show the digital sender hardware
components.

Front and top view

Document
output tray

Document guides

1

Power switch

Control
panel

Document output
support

Front view with ADF unit raised

ADF unit
(raises to

reveal glass)

Glass

EN Components 19

Rear view

ADF connector cable

ADF connector socket

Control panel Control panel

connector cable

Control
panel
connector
socket

Preinstalled HP JetDirect
print server (interface card)
with network connector
socket

Po wer connector
socket

20 Chapter 1 - About the digital sender EN

Software components

The HP 9100C Digital Sender comes with the following software
components:



HP JetAdmin software

A Windows program that lets you remotely configure, monitor,
and control HP network peripherals such as printers, plotter s, and
scanners. You use it for the digital sender to do the following:

• configure, disable, and enable digital sender distribution
services (such as e-m ail an d fax)

• configure network parameters (such as DNS and WINS name
resolution)

• configure security parameters

• monitor the status of the digital sender on the network

• troubleshoot problems

The HP JetAdmin software includes online help.



HP Address Book Manager (ABM)

Used to set up user profiles, as well as pub lic and private addre ss
books for sending documents to e-mail or f ax destinations directly
from the digital sender. Also used to configure printers for use
with the digital sender and to customize the control panel. The
ABM maintains a log of all digital sender activities , which is useful
in monitoring and troubleshooting. The ABM includes online
help.



HP Digital Sender Link

Moves documents from the digital sender to designated folders
on the network. Any kind of program can then use the
information. The HP Digital Sender Link includes online help.



HP Digital Sender Service

Supplied with the digital sender to provide support for LAN fax
products and for customizing interfaces with other third-party
programs. This software can be installed only on Windows NT
computers.



Online documentation

You can choose to install online versions of the user guide and
administrator guide. The Adobe
also be installed to view these online documents if it is not
already installed on your network or computer.

®

Acrobat® Reader program can

EN Components 21

Specifications

Equipment specifications

Feature Description

Product type
Scanning element
Light source
Interface
Optical resolution
Maximum scanning speed
Image processing

Compression

AC line voltage
Power consumption

Noise levels



Flatbed and sheetfed



Charged-coupled device



Xenon lamp



LAN: Ethernet or Token Ring



600 dpi (dots per inch)



15 pages per minute (text quality)



Black-and-white documents



Fine text (intended for OCR)



Color documents



Color and black-and-white photographs



High-resolution color and black-and-white
photographs



Hardware: optimized JPEG



Software: G4 and HP Smart
Compression Imaging Technology



100 to 240 Vac, 50 to 60 Hz



33 W idle



70 W operating



35 dB idle



50 dB when operating the flatbed



55 dB when operating the ADF

Weight
Duty cycle
Control panel display



16.0 kg (35.27 lb)



10,000 pages per month



240-by-64 pixel graphic LCD



Blue dots on silver-gray background



CCFL (Cold Cathode Fluorescent Lamp)

backlit

22 Chapter 1 - About the digital sender EN

Feature Description

Keypads

Scan engine

Automatic document feeder
(ADF)



40-key alphabetic keypad



12-key numeric keypad



Help key



Simplex/duplex ke y for single-sided or

double-sided scanning



Green “go” button and red “stop” button



4 context-sensitive function keys



Full-color and grayscale ADF (automatic

document feeder) and flatbed scans



Image calibration



Color and tonal adjustment



Data scaling and enhancement



Data conversion to different data types

(text, halftone, and color draft modes)



50-page capacity



High feeding accuracy and reliability



High-speed scans



Variety of paper sizes and weights



Correct order output



Automatic start and stop at any speed

EN Specifications 23

Environmental ranges

Temperature

Operating 5 to 40° C (41 to 104° F)
Storage -30 to 60° C (-22 to 140° F)

Humidity

Operating 10 to 80% noncondensing (10 to 32.5° C)

10 to 45% noncondensing (32.5 to 40° C)

Storage 10 to 85% (0 to 40° C)

10 to 50% (40 to 60° C)

CAUTION The operating environment should be stable, with no abrupt changes

in temperature or humidity, or your digital sender might be damaged.
If you mov e the digital sender from a cold to a w arm environment, w ait
about two hours before using it.

24 Chapter 1 - About the digital sender EN

Supported capabilities

Operating capabilities

Description Maximum

Multiple selections at control panel (combination of each
individual e-mail address and each distribution list)

Destinations for an e-mail message (combination of all
individual e-mail addresses and all addresses in
selected distribution lists)

Destinations for a fax transmission 64
Pending fax transmissions 128
Characters in a telephone number 80

128

1,024

Memory capabilities

Description Maximum

Users 512
Public e-mail addresses 200,000
Public fax addresses 1,024
Public e-mail distribution lists 512
Public printers 256
Private e-mail addresses for each user 256
Private distribution lists for each user 100
Entries in an e-mail distribution list 512
Entries in the activity log for each user 100
Entries in the activity log for the administrator 200
Function keys that can be customized 11
Destinations that can be configured for each customized

function key

EN Specifications 25

512

German noise declaration

Geräuschemission

LpA <70 dB
am Arbeitsplatz
normaler Betrieb
nach EN 27779
Die Daten sind die Ergebnisse von Typprüfungen.

French EMC regulation

NOTE: Réglementation Française - Déclaration d'installation et
d'utilisation d'un produit ATI de Classe A.

L'utilisateur d'un appareil de traitement de l'information (ATI) de
Classe A suivant la norme de compatibilité électroma- gnétique
NFEN 55022, doit être déclaré auprès de la préfecture du
département ou l'appareil est installé et utilisé ainsi qu'au Ministère
des Telecommunications.

Le formulaire de déclaration a utiliser est disponible auprès des
services de la Préfecture.

26 Chapter 1 - About the digital sender EN

Declaration of conformity

EC Declaration of Conformity

According to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Hewlett-Packard Italiana S.p.A.
Manufacturer’s Address: Viale Europa, 2

Declares that the product

Product Name: HP 9100C Digital Sender
Model Numbers: C1313A, C1314A, C1315A, C1316A
Product Options: All

Conforms to the following specifications:

24040 Stezzano (BG)
ITALY

SAFETY IEC 950:1991 +A1+A2+A3+A4 / EN 60950:1992 +A1+A2+A3+A4

EMC CISPR 22:1993+A1 / EN 55022:1994 Class A

Supplementary information:

The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and
the EMC Directive 89/336/EEC and carries the CE-marking accordingly.
The product was tested in a typical configuration with Hewlett-Packard test systems.

Bergamo, 30 June 1998

European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department
HQ-TRE, Herrenberger Straße 130, D71034 Böblingen (Fax: [phone] )
Australian Contact: Product Regulation Mana ger, Hewlett -Packard A ustralia Ltd., 31-41 Joseph Street, Blackburn, Victoria
3130 - Australia

IEC 825-1:1993 / EN 60825-1:1994 Class 1

EN 50082-1:1992

IEC 801-2:1991 / prEN 55024-2:1992 ± 4 KV CD; ± 8 KV AD
IEC 801-3:1984 / prEN 55024-3:1991 3 V/m
IEC 801-4:1988 / prEN 55024-4:1992 ± 0.5 KV signal lines

± 1.0 KV power lines
IEC 1000-4-3:1995 / EN 61000-4-3:1996 3 V/m
IEC 1000-4-5:1995 / EN 61000-4-5:1996 ± 1.0 KV differential

± 2.0 KV common
IEC 1000-3-2:1995 / EN 61000-3-2:1995
IEC 1000-3-3:1994 / EN 61000-3-3:1995

AS/NZS 3548:1992 / CISPR 22:1993 + A1 Class A

__________________________________
Tiberio Tesi - Quality Assurance Manager

EN Specifications 27