Hp 9000 RP5400 User Guide

User Guide

rp5400 Family of Servers

First Edition

Manufacturing Part Number : A5191-96018

November 2002

USA

Legal Notices

The information in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held

liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Restricted Rights Legend. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 for DOD agencies, and subparagraphs (c) (1) and (c) (2) of the Commercial Computer Software Restricted Rights clause at FAR 52.227-19 for other agencies.

HEWLETT-PACKARD COMPANY 3000 Hanover Street Palo Alto, California 94304 U.S.A.

Windows“, Windows NT“, Windows 95“, Windows 2000“, and Windows XP“ are registered trademarks of Microsoft in the U.S. and other countries.

Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws.

1. Server Overview

2. Server Unpacking and Installation

Factory Integrated rp54xx Cabinet Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Receive and Unpack A Non-Integrated Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Unpacking the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Install Deskside Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Install Stand-Alone Server in a Cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Stationary L-Bracket Rail Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Identifying Approved Non-E-Series HP Cabinets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Identifying E-Series HP Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Identifying Static Rail Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing Stationary Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3. Installing Additional Components

Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Memory Configuration Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing Peripheral Component Interconnect (PCI) Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

rp5400/rp5450 PCI Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

rp5470 PCI Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

PCI I/O Card Installation Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

PCI I/O Card Installation Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Online Addition/Replacement (OLA/R) of PCI I/O cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Graphics Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Contents

4. Cable Connections

Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Revision A GSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Revision B GSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Guardian Service Processor (GSP) Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GSP LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GSP RS-232. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GSP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Revision A GSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Revision B GSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configure System Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

GSP Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Configure RS-232 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Configure Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configure the LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configure the Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Secure Web Console Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

iii

Contents

GSP Configurable Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Return the GSP to Default Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

rp54xx Server Boot Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Initial Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

5. Utilities

Configuring the Rev A Guardian Service Processor (GSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring the GSP LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Removing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing the Default GSP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Configuring the Rev B Guardian Service Processor (GSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring the GSP LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Removing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Changing the Default GSP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

6. Troubleshooting

Determine Current System State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Troubleshooting and FRU identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Problem Symptoms and Repair Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chassis Code to FRU Decode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Cross-Referencing Chassis Log Errors to rp54xx FRUs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Interpreting System Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Interpreting Service Processor Error Chassis Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Interpreting Chassis Logs Using the chassis_code.codes File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

rp5400 and rp5450 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

rp5400 and rp5450 I/O Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

rp5430 and rp5470 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

rp5430 and rp5470 I/O Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Run/Attention/Fault LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

PCI I/O LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Expansion I/O LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

GSP LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

LAN/SCSI LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Fan, Power Supply, and Disk LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

7. Removing and Replacing Components

List of Changeable Parts with Remove and Replace Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Cardcage Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Core I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

HotSwap Chassis Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Contents

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Memory DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

PCI I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

HotSwap Power Converter Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Platform Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Processor Support Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Individual Component Remove/Replace Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Extend the Server out the Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Insert the Server from the Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Stand-alone Server Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Stand-alone Server Cover Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Top Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Top Cover Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Side Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Side Cover Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Front Bezel Removal (Single Piece) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Front Bezel Replacement (Single Piece) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Front Bezel Removal (Two Piece) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Front Bezel Replacement (Two Piece) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Core I/O Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Core I/O Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

PCI Card Separator/Extractor Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

PCI Card Separator/Extractor Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

HotPlug Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

HotPlug Disk Drive Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

HotSwap Chassis Fan Cover Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

HotSwap Chassis Fan Cover Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

HotSwap Chassis Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

HotSwap Chassis Fan Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

HotSwap Card Cage Fan Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

HotSwap Card Cage Fan Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

HotSwap Power Supply Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

HotSwap Power Supply Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

HotSwap Power Converter Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

HotSwap Power Converter Fan Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Processor Support Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Processor Support Module Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Memory DIMM Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Memory DIMM Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Display Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Display Board Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Platform Monitor Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Platform Monitor Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

PCI I/O Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

PCI I/O Card Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Contents

A. Parts and Accessories

CRU Physical Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Customer Replaceable Unit Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

B. System Specifications

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Uncrating Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Computer Room Physical Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Computer Room Unpacking Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Office High Availability Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Power Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Modular PDUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

System Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

LAN and Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Acoustic Safety Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Altitude Operation Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Effects of Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Temperature and Humidity Operating Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Thermal Protection Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

C. General Site Preparation Guidelines

Electrical Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Computer Room Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Electrical Load Requirements (Circuit Breaker Sizing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Power Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Distribution Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Grounding Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

System Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Environmental Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Computer Room Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Cooling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Humidity Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Dust and Pollution Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Metallic Particulate Contamination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Electrostatic Discharge (ESD) Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Facility Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Floor Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Space Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Delivery Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Operational Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Floor Plan Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Contents

Typical Installation Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Site Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Delivery Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

vii

Contents

viii

Tab les

Table 6-1. Problem Symptoms and Repair Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Table 6-2. Chassis Log Error to FRU Decoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Table A-1. Exchange CRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Table A-2. Non-Exchange CRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Table B-1. Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Table C-1. Effect of Humidity on ESD Charge Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Table C-2. Floor Loading Term Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Table C-3. Typical Raised Floor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Table C-4. Customer and Hewlett-Packard Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Table C-5. Site Inspection Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Table s

Figures

Figure A-1. Server Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Figure A-2. Side Service Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Figure A-3. System Board (Access via Top Service Bay) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Figure A-4. Server Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Figure C-1. Raised Floor Metal Strip Ground System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Figure C-2. Delivery Survey (Part 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure C-3. Delivery Survey (Part 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Figures

xii

Preface

Printing History

The Printing History below identifies the edition dates of this manual. Updates are made to this publication on an unscheduled, as needed, basis. The updates will consist of a complete replacement manual and pertinent on-line or CD-ROM documentation.

First Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . November 2002

What’s New?

The, Upgrade Guide, rp5400 Family of Servers, is new and was developed to provide customers with system maintenance information for those components called customer replaceable units (CRUs). Maintenance of CRUs does not require HP customer engineering services, except when specifically cautioned. The cautions are shown primarily to protect customer product warrantees.

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xiv

1 Server Overview

The rp5400 family of servers are 1-way to 4-way servers based on the PA-RISC processor architecture. The rp5400 family of servers accommodate up to 16GB of memory and internal peripherals including disks and DVD ROM/Tape. High availability features include HotSwap fans and power supplies, and HotPlug internal disk drives. The supported operating system is HP-UX.

Chapter 1

Server Overview

Chapter 1

2 Server Unpacking and Installation

Chapter 2

Server Unpacking and Installation

Factory Integrated rp54xx Cabinet Installation

A factory integrated server is one in which the rp54xx server and associated components are pre-assembled and shipped from the factory already installed in a Hewlett-Packard E-Series cabinet. Factory integrated systems reduce the amount of time required to set-up and begin server operation.

1. Carefully remove the carton and anti-static bag from the pallet.

2. Remove the front two (2) L-brackets. Retain the 1/2-inch bolts for later use.

Rear

Front

NOTE As viewed from the front, one bracket is located on each side at the base of the cabinet near

the front.

1. Shipping L-Bracket

2. Shipping Pallet

3. Cabinet (Top View)

Chapter 2

Server Unpacking and Installation

Factory Integrated rp54xx Cabinet Installation

3. At the rear of the cabinet:

a. Open the door.

b. Remove the anti-tip foot by removing and retaining the two (2) 1/2-inch bolts.

For Shipping: L-brackets are mounted behind anti-tip foot. Same bolts secure both.

Bolts

c. Remove the two (2) L-brackets (revealed by removing the anti-tip foot).

4. Remove the two ramps from the pallet and carefully place them into the slots at the front of the pallet.

WARNING Use extreme care when rolling the racked system down the ramps. A rack

containing one rp54xx can weigh up to 418 lbs. Do not stand in front of the ramps when rolling the cabinet off the pallet or injury may occur. All but the smallest configurations require two persons to safely remove the rack from the pallet.

If anti-tip feet or ballast are not installed or are improperly installed the cabinet can tip. Failure to follow this precaution can cause injury to personnel or damage to equipment.

Chapter 2

Server Unpacking and Installation

Factory Integrated rp54xx Cabinet Installation

5. Straighten the rollers on the cabinet base, if needed, and carefully roll it down the ramps.

WARNING After removing the server from the pallet, Do not move the cabinet unless the

anti-tip feet are installed! The cabinet can tip if care is not used. Due to their low

ground clearance the feet may catch on irregularities on the floor, thresholds, or ramps.

Do not move the cabinet without first installing the anti-tip feet. The cabinet may tip if moved without the anti-tip feet or ballast installed.

Do not move the cabinet after installing the anti-tip feet unless they are in the fully-raised position. Once installed, the anti-tip feet must be fully raised to allow

ground clearance.

Because of their low ground clearance, the fully-raised anti-tip feet may need to be removed temporarily to clear some obstacles such as door jambs, ramps, and other large irregularities or obstructions on the floor.

If you must temporarily remove the anti-tip feet to clear an obstacle, use extreme caution when moving the cabinet. Always reinstall the anti-tip feet as soon as the obstacle has been cleared.

Lower and secure both the anti-tip feet and the cabinet leveling/stabilizer feet once the cabinet is in place.

Failure to follow these precautions can result in equipment damage or personal injury.

6. Install the front and rear anti-tip feet using the 1/2 inch bolts provided. Ensure that the anti-tip feet are installed in the fully up position in the mounting slots. This will provide maximum ground clearance while moving the cabinet to its final position.

7. Carefully move the cabinet to its installation location.

8. Lower the anti-tip feet to the fully down position and adjust the cabinet leveling feet for best cabinet stability.

Chapter 2

Server Unpacking and Installation

Receive and Unpack A Non-Integrated Server

WARNING The typical rp54xx system can weigh up to 68kg (150lbs). HP recommends using an

an approved lifting device. Lift and move the server in accordance with all local

safety regulations. Failure to follow this precaution can cause injury to personnel or damage to equipment.

Unpacking the server

The following procedure describes the steps involved in unpacking the server, whether to function as a stand-alone Deskside unit, or to be integrated into a cabinet.

Step 1. Remove the shipping carton and anti-static bag from the server as depicted below.

Chapter 2

Server Unpacking and Installation

Receive and Unpack A Non-Integrated Server

NOTE The packaging for rp74xx and rp54xx servers is the same, rp74xx is shown.

Step 2. If you are moving the server manually, use three people to lift the server from the packing material

and pallet. Carefully move the server to the selected location.

Step 3. If you are moving the server by an approved lifting device (such as Genie Lift ), remove the tear

flap from the front lip of the carton bottom to allow access to the server, as illustrated below. Removal of the tear flap will reveal a slot between the bottom of the server and the inside bottom of the cardboard box.

Chapter 2

Server Unpacking and Installation

Receive and Unpack A Non-Integrated Server

Step 4. Carefully raise the lift’s platform so that it will slide into the slot located under the center of the

server, but over the top of the pallet.

Lifting Device Platform.

NOTE The server’s center of gravity will vary with the hardware configuration, but it is

generally located slightly behind the middle of the server.

Step 5. Raise the lifting device platform enough for the server to clear the pallet and packing materials, as

show below.

Chapter 2

Server Unpacking and Installation

Install Deskside Server

The following section describes the installation of a server into a Deskside enclosure for installation in an office environment.

WARNING The typical rp54xx system can weigh up to 68kg (150lbs). HP recommends using an

approved lifting device.

• Lift and move the server in accordance with all local safety regulations.

• Do not attempt to lift the server by the plastic handles on the top and side covers.

Failure to follow these precautions can cause injury to personnel or damage to equipment.

Step 1. Unpack the server.

Step 2. Unpack the deskside enclosure.

Server

Enclosure Outside Cover (Skin)

NOTE Ensure that the positioning spring pins in the enclosure base align with the

alignment holes in the bottom of the server.

Wheeled Enclosure Base

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Server Unpacking and Installation

Install Deskside Server

Alignment Spring Pins

Captive Fastener

Step 3. Position the server on the wheeled enclosure base.

Step 4. Tighten the two captive screws in the enclosure base to secure the server to the base.

Step 5. Position the enclosure cover (outside skin) over the server and install and tighten the screws to

secure it to the base.

NOTE The perforations and the lip of the outside skin should be toward the rear of the

server.

WARNING Stacking rp54xx servers in deskside enclosures is not supported.

Stacking rp54xx servers in deskside enclosures can damage equipment, may cause injury to personnel, and may void your warranty or service contract.

Step 6. Install the Front Bezel.

Step 7. Locate the two pull-tabs. One pull-tab is longer than the other. The shorter pull-tab is blank on both

sides. The back of the shorter pull-tab provides a writable surface for Customer use.

Chapter 2

Server Unpacking and Installation

Install Deskside Server

Step 8. Locate the plastic bag containing the label sheet (taped to the server).

Step 9. Remove the label containing serial number, base product, processor product, and model information

from the label sheet and apply to the back of the longer pull-tab.

NOTE Pull-tab and label shown above is for an rp74xx server. rp54xx uses the same style

label and similar pull-tab.

Step 10. Insert the pull-tabs into the front bezel. Install the longer pull-tab in the left side plastic window in

such a way that the rp54xx logo is visible. Install the shorter pull-tab in the right side plastic window with either surface visible. Refer to the diagram above for pull-tab locations.

Chapter 2

Server Unpacking and Installation

Install Stand-Alone Server in a Cabinet

The following describes how to install the A5556A slide-tray assembly into an approved HP cabinet in preparation for installing an rp54xx server.

This slide-tray assembly can be installed in an HP E-Series cabinet or other HP cabinets approved for rp54xx system installation. To install the A5556A slide-tray assembly in an approved HP equipment cabinet, proceed as follows:

Step 1. Determine what type of cabinet you are installing the slide-tray assembly into.

a. E-Series cabinets have:

• Parchment white, plastic, sectional, side panels

• Black painted vertical frame posts with a partial return flange.

b. Approved, non-E-Series, cabinets have:

• Single piece metal side panels

• Gray painted verticle frame posts with full return flanges.

Vert ica l , Rectangular, Mounting Slots

Vertica l, Rectangular, Mounting Slots

Step 2. Note the vertical, rectangular, slots in the return flanges on the vertical mounting posts. Determine

into which of these vertical slots the slide/tray kit will be installed. This is done by counting down eight rectangular slots from the top of the cabinet or the bottom of the equipment above.

Chapter 2

Server Unpacking and Installation

Install Stand-Alone Server in a Cabinet

Step 3. On the front vertical mounting posts only, slide M5 sheet metal nuts onto the posts over the holes

immediately adjacent to the vertical slots determined in the previous step. Also place M5 sheet metal nuts on the holes directly above these. Orient the sheet metal nuts so that the threaded portion faces towards the outside of the cabinet. There should now be a total of four (4) sheet metal nuts installed.

Step 4. If the cabinet is a non-E-Series cabinet, discard the left hand and right hand aluminum spacers and

two of the M5 x 16 screws with cress-cup washers and proceed to step 12.

Step 5. If the cabinet is an E-Series cabinet, place the hook of the aluminum spacer marked “L” (5183-1864)

into the appropriate vertical, rectangular slot on the front, left hand mounting post. The hook points downward. Similarly, place the spacer marked “R” (5183-1863) into the appropriate slot on the right hand mounting post.

Step 6. Use one M5 x 16 screw with cress-cup washer to attach each spacer to its vertical post. Do this by

inserting the screw through the top hole in the spacer, through the mounting rail and tightening it into the sheet metal nut located at that position.

Step 7. Take the left hand slide/bracket assembly (marked 337079-1L) and install it into the left hand

vertical mounting posts. This is done by inserting the pin at the rear of the slide's mounting bracket into the 23rd hole in the rear vertical mounting post and inserting the hook at the front of the

Chapter 2

Server Unpacking and Installation

Install Stand-Alone Server in a Cabinet

bracket into the vertical, rectangular slot in the aluminum spacer. The slide should be positioned in the cabinet so that it is horizontal and level.

Guide Pin

Hook

Step 8. Securely fasten the rear of the slide's mounting bracket to the rear vertical mounting post by

installing and tightening two of the M5 x 16 screws with cress-cup washers thorough the mounting post, through the slides mounting bracket and into the threaded nuts attached to the mounting bracket.

Chapter 2

Server Unpacking and Installation

Install Stand-Alone Server in a Cabinet

Step 9. Fully extend the slide so that it is locked in the fully open position.

Step 10. Use an M5 x 30 screw with a cress cup washer to attach the front of the slide to the vertical

mounting post. Insert the screw through the slide, through the center hole of the aluminum spacer, through the vertical mounting post, and tighten into the sheet metal nut located at that position.

Step 11. Use a procedure similar to steps 7 through 10 to install the right hand slide/bracket assembly

(marked 337079-1R) and then proceed to step 12.

Chapter 2

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