Hp 9000 RP3410 User Service Guide

User Service Guide

HP 9000 rp3410 and HP 9000 rp3440

Manufacturing Part Number: A7137-96008-ed5

Fifth Edition

September 2008

© Copyright 2003-2008 Hewlett-Packard Development Company, L.P.

Legal Notices

Copyright Notices. © Copyright 2003-2008 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.

Printed in U.S.A.

Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a U.S. registered trademark of Linus Torvalds.

2

1. Overview

HP 9000 rp3410 and rp3440 Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

PCI Riser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Internal Core I/O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

External Core I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Board Manageability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Enhanced Server Manageability Using the Integrity iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Internal RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dimensions and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Controls, Ports, and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Additional Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Powering the Server On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Powering On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Powering Off the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Contents

2. System Specifications

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Dimensions and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

AC Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Circuit Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

System Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Power and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Environmental Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Nonoperating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Cooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Acoustic Noise Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

3. Installing the System

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Server Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

3

Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Installation Sequence and Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Unpacking and Inspecting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Verifying Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Inspecting the Shipping Containers for Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Checking the Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Returning Damaged Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Unloading the Server with a Lifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing and Replacing Server Covers and Bezels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing Internal Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing a DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Removing and Replacing Airflow Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Installing Additional System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Removing and Replacing the PCI Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Installing PCI Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Installing an Additional Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Installing an Additional Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Installing the Server Into a Rack, Non-HP Rack, or Pedestal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

HP Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Non-HP Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Pedestal Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

AC Input Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Applying Standby Power to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Connecting to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Console Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setup Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Configuring the iLO MP LAN Using DHCP and DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configuring the iLO MP LAN Using ARP Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configuring the iLO MP LAN Using the RS-232 Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Logging In to the iLO MP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Additional Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Accessing the Host Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Accessing the Host Console With the TUI - CO Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Interacting with the iLO MP Using the Web GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Accessing the Graphic Console Using VGA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Powering the Server ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Powering On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Powering Off the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

4

Contents

Booting the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Supported Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Booting and Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Verifying the Server Configuration Using Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting Using the Server Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Server Does Not Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Operating System Does Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Operating System Boots with Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Intermittent Server Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

DVD Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Console Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Downloading and Installing the Latest Version of the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Troubleshooting Using LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

4. Booting the Operating System

Supported Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Booting and Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Standard HP-UX Booting Using Boot Console Handler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Booting HP-UX in Single-User Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Booting HP-UX in LVM Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Verifying the Server Configuration Using Boot Console Handler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

5. Troubleshooting

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Troubleshooting System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using the Front Panel Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Operating System Does Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Operating System Does Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Troubleshooting Using Online Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Support Tools Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Event Monitoring Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Troubleshooting Using Offline Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Offline Diagnostic Environment (ODE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Identifying and Diagnosing Hardware Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Troubleshooting Using LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Power and System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

System Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

5

Contents

6. Removing and Replacing Components

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Required Service Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Location of Internal Components and Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Removing and Replacing Server Covers and Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Accessing a Rack-Mount Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Accessing Pedestal-Mount Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Removing and Replacing System Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Removing a System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Replacing a System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Removing and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Replacing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Removing and Replacing an Internal Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Removing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Replacing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Removing and Replacing Airflow Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Removing and Replacing the Memory Airflow Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Removing and Replacing the Processor Airflow Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Removing and Replacing System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Supported DIMM Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

rp3410 Memory Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

rp3440 Memory Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

System Firmware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Replacing Deallocated Memory Ranks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Removing System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Installing System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Removing and Replacing a Dual Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Removing a Dual Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Installing a Dual Processor Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Removing and Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Battery Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Removing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Removing and Replacing the PCI Card Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Removing the PCI Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Replacing the PCI Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Removing and Replacing PCI Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Removing a PCI or Graphics Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Replacing a PCI or Graphics Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Removing and Replacing the PCI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Removing the PCI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Replacing the PCI Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Removing and Replacing a Removable Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Removing a Removable Media Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Replacing a Removable Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

6

Contents

Removing and Replacing the iLO MP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Removing the iLO MP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Replacing the iLO MP card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Removing and Replacing the iLO MP Card Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Battery Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Removing the iLO MP Card Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Replacing the iLO MP Card Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Removing and Replacing the LED Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Removing the LED Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Replacing the LED Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Removing and Replacing the System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Replacing the Resident System Board with a Replacement System Board . . . . . . . . . . . . . . . . . . . . . 221

Replacing a System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Removing and Replacing the Power Supply Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Removing the Power Supply Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Replacing the Power Supply Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Removing and Replacing the Hard Disk Drive (SCSI) Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Removing the Hard Drive Disk SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Replacing the Hard Disk Drive SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

A. Replacement Parts

Parts Illustrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Customer Self Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Replaceable Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

B. Utilities

Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

BCH Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

C. Physical and Environmental Specifications

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

7

Contents

8

Tables

Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 1-1. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 1-2. Memory Array Capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 1-3. Internal Disk and DVD Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 1-4. Extended Core I/O Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 1-5. PCI I/O Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 1-6. PCI I/O Hardware Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 1-7. Control Panel LEDs and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Table 1-8. Hot-Pluggable Disk Drive LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Table 1-9. DVD Drive LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Table 1-10. Rear Panel Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 1-11. 10/100/1000 Base-T Ethernet LAN Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Table 1-12. 10/100/1000 Base-T Ethernet LAN Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . 40

Table 1-13. USB Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table 1-14. SCSI Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table 1-15. iLO MP Card LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Table 1-16. iLO MP Card LAN Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Table 1-17. Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Table 2-1. Minimum and Maximum System Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Table 2-2. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Table 2-3. Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Table 2-4. System Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table 2-5. Additional Component Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Table 2-6. Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Table 2-7. Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Table 3-1. HP 9000 rp3410 and rp3440 Server Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Table 3-2. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Table 3-3. Installation Sequence Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Table 3-4. Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Table 3-5. Console Connection Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Table 3-6. LAN Configuration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Table 3-7. ARP Ping Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Table 3-8. Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Table 3-9. Server Power Button Functions When Server is On and at BCH . . . . . . . . . . . . . . . . . 124

Table 3-10. Server Power Button Functions When Server is On and OS is Running . . . . . . . . . . 125

Table 3-11. Server Power Button Functions When Server is Off . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Table 3-12. Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table 5-1. Power Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Table 5-2. ODE Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Table 5-3. System LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Table 5-4. 10/100/1000 Base-T Ethernet LAN Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Table 5-5. iLO MP Card LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

9

Table s

Table 5-6. System Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Table 5-7. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Table 6-1. Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Table 6-2. Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Table A-1. Customer Self Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Table A-2. Replaceable Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Table B-1. BCH Main Menu, Submenus, and Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Table B-2. Boot Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Table C-1. Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

10

Figures

Figure 1-1. HP 9000 rp3410 and rp3440 Servers - Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 1-2. HP 9000 rp3410 and rp3440 Servers - Front View with Bezel Removed . . . . . . . . . . . 20

Figure 1-3. HP 9000 rp3410 and rp3440 Servers - Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 1-4. HP 9000 rp3410 and rp3440 Servers - Pedestal Mount . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 1-5. System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 1-6. Memory Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 1-7. Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 1-8. Control Panel LEDs and Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 1-9. Hot-Pluggable Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 1-10. DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 1-11. Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 1-12. 10/100/1000 Base-T Ethernet LAN Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 1-13. Dual USB Port Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 1-14. Single USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 1-15. SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 1-16. iLO MP Card LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Figure 3-1. HP 9000 rp3410/rp3440 Server (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 3-2. HP 9000 rp3410/rp3440 Server (Front View with Bezel Removed) . . . . . . . . . . . . . . . . 56

Figure 3-3. HP 9000 rp3410/rp3440 Server (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 3-4. HP 9000 rp3410/rp3440 Server (Pedestal Mount) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 3-5. Release the Rack Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 3-6. Removing and Replacing the Top Cover on a Rack-Mounted Server . . . . . . . . . . . . . . 65

Figure 3-7. Aligning the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 3-8. Closing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 3-9. Front Bezel Retaining Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 3-10. Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 3-11. Removing the Side Cover on a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . 68

Figure 3-12. Removing the Top Cover on a Pedestal-Mounted Server. . . . . . . . . . . . . . . . . . . . . . . 69

Figure 3-13. Top Cover Alignment Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 3-14. Replacing the Top Cover on a Pedestal-Mounted Server. . . . . . . . . . . . . . . . . . . . . . . 70

Figure 3-15. Replacing the Side Cover on a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . 71

Figure 3-16. Removing the Front Bezel on a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . 72

Figure 3-17. Aligning the Pedestal Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 3-18. Front View of the HP 9000 rp3410/rp3440 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 3-19. Filler Removal from Slot 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 3-20. Disk Drive Installation in Slot 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 3-21. Hard Drive Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Figure 3-22. DVD Drive Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 3-23. Airflow Guides Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 3-24. Removing the Memory Airflow Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 3-25. Removing the Processor Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 3-26. Removing Fans 1A and 1B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 3-27. Open the Release Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

11

Figures

Figure 3-28. Remove the Front Portion of the Processor Airflow Guide . . . . . . . . . . . . . . . . . . . . . 82

Figure 3-29. Routing the Turbofan Power Cables through Heatsink Posts. . . . . . . . . . . . . . . . . . . 83

Figure 3-30. DIMM Slot Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 3-31. Inserting DIMM into Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 3-32. Removing the PCI Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 3-33. Removing the PCI Card Cage Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 3-34. Installing a PCI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Figure 3-35. Removing the Power Supply Filler Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 3-36. Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 3-37. Unlocking the Dual Processor Module Locking Mechanism . . . . . . . . . . . . . . . . . . . . 94

Figure 3-38. Aligning the Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure 3-39. Locking the Dual Processor Module in Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 3-40. Slide the Sequencing Retainer Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 3-41. Secure the Captive Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 3-42. Power Module Shims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 3-43. Aligning the Processor Module Power Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 3-44. Installing the Processor Module Power Pod Mounting Screws . . . . . . . . . . . . . . . . . . 99

Figure 3-45. Connecting the Power Pod Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure 3-46. Routing the Turbofan Power Cables through Heatsink Posts. . . . . . . . . . . . . . . . . . 101

Figure 3-47. Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figure 3-48. LAN Ports on Server Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure 3-49. iLO MP Setup Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Figure 3-50. Web Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure 3-51. Status Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 3-52. Control Panel LEDs and Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Figure 5-1. Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Figure 5-2. Location of the STBY and BMC LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Figure 6-1. Internal Physical Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Figure 6-2. System Board Connectors and Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Figure 6-3. Release the Rack Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Figure 6-4. Removing the Top Cover on a Rack-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . 153

Figure 6-5. Aligning the Top Cover on a Rack-Mounted Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Figure 6-6. Closing the Top Cover on a Rack-Mounted Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Figure 6-7. Front Bezel Retaining Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Figure 6-8. Replacing the Front Bezel on a Rack-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . 156

Figure 6-9. Removing the Side Cover on a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . 157

Figure 6-10. Removing the Top Cover on a Pedestal-Mounted Server. . . . . . . . . . . . . . . . . . . . . . 157

Figure 6-11. Top Cover Alignment Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Figure 6-12. Replacing the Top Cover on a Pedestal-Mounted Server. . . . . . . . . . . . . . . . . . . . . . 159

Figure 6-13. Replacing the Side Cover on a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . 159

Figure 6-14. Removing the Front Bezel on a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . 160

Figure 6-15. Aligning the Pedestal Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Figure 6-16. Fan 1A or Fan 1B Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

12

Figures

Figure 6-17. Fan 2 Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Figure 6-18. Fan 3 Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Figure 6-19. Releasing the Power Supply Retaining Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Figure 6-20. Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Figure 6-21. Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Figure 6-22. Unlocking the Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Figure 6-23. Releasing the Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Figure 6-24. Removing the Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Figure 6-25. Removing Disk Drive Slot Filler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Figure 6-26. Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Figure 6-27. Airflow Guides Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Figure 6-28. Removing the Memory Airflow Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Figure 6-29. Removing the Processor Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Figure 6-30. Open the Release Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Figure 6-31. Remove the Front Portion of the Processor Airflow Guide . . . . . . . . . . . . . . . . . . . . 175

Figure 6-32. Routing Power Cables through Heatsink Posts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Figure 6-33. DIMM Slot Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Figure 6-34. Inserting DIMM into Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Figure 6-35. Disconnect Power Pod Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Figure 6-36. Remove Power Pod Mounting Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Figure 6-37. Disconnect Power Pod from Dual Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . 185

Figure 6-38. Remove Power Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Figure 6-39. Disconnect the Turbo Fan Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Figure 6-40. Release Heatsink Captive Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Figure 6-41. Unlocking the Dual Processor Module Locking Mechanism . . . . . . . . . . . . . . . . . . . 188

Figure 6-42. Removing the Dual Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Figure 6-43. Dual Processor Module Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Figure 6-44. Unlocking the Dual Processor Module Locking Mechanism . . . . . . . . . . . . . . . . . . . 191

Figure 6-45. Aligning the Dual Processor Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Figure 6-46. Locking the Dual Processor Module in Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Figure 6-47. Securing the Captive Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Figure 6-48. Power Module Shims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Figure 6-49. Aligning the Processor Module Power Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Figure 6-50. Installing the Processor Module Power Pod Mounting Screws . . . . . . . . . . . . . . . . . 196

Figure 6-51. Routing the Turbofan Power Cables through the Heatsink Posts . . . . . . . . . . . . . . 197

Figure 6-52. Connecting the Power Pod Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Figure 6-53. Removing the System Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Figure 6-54. Removing the PCI Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Figure 6-55. Removing the PCI Card Cage Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Figure 6-56. Installing a PCI Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Figure 6-57. Installing a PCI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Figure 6-58. Removing the PCI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Figure 6-59. Replacing the PCI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

13

Figures

Figure 6-60. Removable Media Drive Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . 208

Figure 6-61. Removing the iLO MP card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Figure 6-62. Removing the iLO MP Card Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Figure 6-63. Removing the LED Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure 6-64. Remove Mechanical Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Figure 6-65. Remove Backplane System Board Mounting Screws. . . . . . . . . . . . . . . . . . . . . . . . . 215

Figure 6-66. Remove the System Board Mounting Screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Figure 6-67. Remove the System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Figure 6-68. Align the System Board PCI Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Figure 6-69. Slide System Board in Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Figure 6-70. Installing the Rear Panel Mounting Screws. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Figure 6-71. Replacing Mechanical Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Figure 6-72. Reinstalling the Power Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Figure 6-73. System Product Number, System Serial Number, Key Certificate . . . . . . . . . . . . . . 222

Figure 6-74. Power Cables and Holding Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Figure 6-75. Remove the Mounting Screw. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Figure 6-76. Remove the PSI Interface Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Figure 6-77. Replacing the Power Supply Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Figure 6-78. Securing the Power Supply Interface Module and Cables. . . . . . . . . . . . . . . . . . . . . 226

Figure 6-79. Open the Fan Power Bridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Figure 6-80. Disconnect SCSI Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Figure 6-81. Remove Mounting Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Figure 6-82. Remove the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Figure 6-83. Remove the SCSI Backplane from Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Figure A-1. Parts Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Figure A-2. Pedestal and Rack Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

14

About This Document

This document provides information and instructions on how to service and troubleshoot the HP 9000 rp3410
and rp3440 servers.

The document printing date and part number indicate the document’s current edition. The printing date
changes when a new edition is printed. Minor changes may be made at reprint without changing the printing
date. The document part number changes when extensive changes are made.

Document updates may be issued between editions to correct errors or document product changes. To ensure
you receive the updated or new editions, subscribe to the appropriate product support service. See your HP
sales representative for details.

The latest version of this document can be found on the web at:

http://www.docs.hp.com.

Intended Audience

This document is intended to provide technical product and support information for authorized service
providers, system administrators, and HP support personnel.

This document is not a tutorial.

New and Changed Information in This Edition

This following changes are included in this edition:

• The User Service Guide includes the contents of the Maintenance Guide and the Operations Guide.

• Server specification and installation information has been included.

• Physical and environmental specifications table was added.

Publishing History

Table 1 lists the publishing history details for this document.

Table 1 Publishing History Details

Document

Manufacturing

Part Number

A7137-96008-ed5 HP-UX 11i v1

A7137-96008 HP-UX 11i v1

A7137-96002
A7137-96003

Operating Systems

Supported

HP-UX 11i v2
HP-UX 11i v3

HP-UX 11i v2
HP-UX 11i v3

HP-UX 11i v1 HP 9000 rp3410 and rp3440 April 2005

Supported Product Versions Publication Date

HP 9000 rp3410 and rp3440 September 2008

HP 9000 rp3410 and rp3440 April 2007

N/A HP-UX 11i v1 HP 9000 rp3410 and rp3440 July 2003

15

Document Organization

This guide is divided into the following chapters:

Chapter 1 Overview: Provides views and descriptions of the server.

Chapter 2 System Specifications: Server details such as system configuration, physical

specifications, and requirements.

Chapter 3 Installing the System: Unpacking, installation, and preparation for booting the operating

system.

Chapter 4 Booting and Shutting Down the Operating System: Provides procedures to boot and

shut down the operating system.

Chapter 5 Troubleshooting: Provides diagnostics and basic troubleshooting methodology.

Chapter 6 Removing and Replacing Components: Provides instructions and procedures on how to

remove and replace server components.

Appendix A Replacement Parts: Provides a list of available customer self-repair parts.

Appendix B Utilities: Provides information on the utilities on the server such as Boot Console Handler

(BCH) and the Integrity iLO MP.

Appendix C Physical and Environmental Specifications: Provides temperature and airflow

information for minimum, typical, and maximum configurations for the server. Also lists the
server and rack weights and dimensions.

Typographic Conventions

This document uses the following conventions.

WARNING A warning lists requirements that you must meet to avoid personal injury.

CAUTION A caution provides information required to avoid losing data or avoid losing system

functionality.

IMPORTANT Important messages provide essential information to explain a concept or to complete a task.

NOTE A note highlights useful information such as restrictions, recommendations, or important

details about HP product features.

TIP Tips provide you with helpful hints for completing a task. A tip is not used to give essential

information, but can be used, for example, to provide an alternate method for completing the
task that precedes it.

Book Title The title of a book. On the web and on the Instant Information CD, it can be a hot link to the

KeyCap The name of a keyboard key or graphical interface item (such as buttons, tabs, and menu

16

book itself.

items). Return and Enter both refer to the same key.

Emphasis Text that is emphasized.

Bold Text that is strongly emphasized.

Bold The defined use of an important word or phrase.

ComputerOut Text displayed by the computer.

UserInput Commands and other text that you type.

Command A command name or qualified command phrase.

Option An available option.

Screen Output Example of computer screen output.

[] The contents are optional in formats and command descriptions. If the contents are a list

{} The contents are required in formats and command descriptions. If the contents are a list

... The preceding element can be repeated an arbitrary number of times.

| Separates items in a list of choices.

separated by |, you must select one of the items.

separated by |, you must select one of the items.

HP-UX Release Name and Release Identifier

Each HP-UX 11i release has an associated release name and release identifier. The uname (1) command with
the -r option returns the release identifier.

Table 2 shows the releases available for HP-UX 11i.

Table 2 HP-UX 11i Releases

Release Identifier Release Name Supported Processor Architecture

B.11.20 HP-UX 11i v1.5 Intel® Itanium®

B.11.22 HP-UX 11i v1.6 Intel Itanium

B.11.23 HP-UX 11i v2 Intel Itanium

B.11.31 HP-UX 11i v3 Intel Itanium

Related Documents

You can find other information on HP server hardware management and diagnostic support tools in the
following publications.

Website for HP Technical Documentation:

http://docs.hp.com

Server Hardware Information:

http://docs.hp.com/hpux/hw/

Diagnostics and Event Monitoring: Hardware Support Tools

Complete information about HP’s hardware support tools, including online and offline diagnostics and event
monitoring tools, is available at:

http://docs.hp.com/hpux/diag/

17

This site has manuals, tutorials, FAQs, and other reference material.

Web Site for HP Technical Support:

http://us-support2.external.hp.com/

Books about HP-UX Published by Prentice Hall

The http://www.hp.com/hpbooks/ website lists the HP books that Prentice Hall currently publishes,
including the following:

• HP-UX 11i System Administration Handbook

http://www.hp.com/hpbooks/prentice/ptr_0130600814.html

• HP-UX Virtual Partitions

http://www.hp.com/hpbooks/prentice/ptr_0130352128.html

HP Books are available worldwide through bookstores, online booksellers, and office and computer stores.

HP Encourages Your Comments

HP encourages your comments concerning this document. We are truly committed to providing
documentation that meets your needs.

Send comments to:

[e-mail]

Include title, manufacturing part number, and any comments, errors found, or suggestions for improvement
you have concerning this document. Also, please include what we did right so we can incorporate it into other
documents.

18

1 Overview

The HP 9000 rp3410 server is a 1P/1C, 1P/2C, rack- or pedestal-mount server. Similarly, the HP 9000 rp3440
server is a 1P/1C, 1P/2C, 2P/2C, or 2P/4C rack- or pedestal-mount server. Both of these servers are based on
the PA-RISC processor family architecture.

The server accommodates up to 12 DIMMs and internal peripherals including disks and DVD. Its
high-availability features include hot-swappable power supplies and hot-pluggable disk drives.

The supported operating system is HP-UX 11i v1 (and newer HP-UX versions that support PA-RISC
systems).

This chapter addresses the following topics:

• “HP 9000 rp3410 and rp3440 Server Views” on page 20

• “Detailed Server Description” on page 22

• “Controls, Ports, and LEDs” on page 35

• “Powering the Server On and Off” on page 44

Chapter 1

19

Overview

HP 9000 rp3410 and rp3440 Server Views

HP 9000 rp3410 and rp3440 Server Views

Figure 1-2, Figure 1-2, Figure 1-3, and Figure 1-4 show the front, rear, and pedestal views of the HP 9000
rp3410 and rp3440 servers.

Figure 1-1 HP 9000 rp3410 and rp3440 Servers - Front View

Figure 1-2 HP 9000 rp3410 and rp3440 Servers - Front View with Bezel Removed

20

Chapter 1

HP 9000 rp3410 and rp3440 Server Views

Figure 1-3 HP 9000 rp3410 and rp3440 Servers - Rear View

Figure 1-4 HP 9000 rp3410 and rp3440 Servers - Pedestal Mount

Overview

Chapter 1

21

Overview

Detailed Server Description

Detailed Server Description

This section provides information on the features that comprise the HP 9000 rp3410 and rp3440 servers.

Processor

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• 800 MHz/1.5 GB cache (HP 9000 rp3410 and rp3440 servers).

• 1 GHz/1.5 GB cache (HP 9000 rp3440 server only).

• Both processors are available with 32 MB or 64 MB L2 cache.

• HP 9000 rp3410 servers can be 1P/1C and 1P/2C.

• HP 9000 rp3440 servers can be 1P/1C and 1P/2C, and 2P/2C.

Memory

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• 12 memory DIMM slots.

• Minimum memory size is as follows:

— 512 MB (2 x 256 MB DIMMs in a HP 9000 rp3410, model A7136A server).

— 1 GB (4 x 256 MB DIMMs in a HP9000 rp3410 model A7136B server, or in a HP 9000 rp3440 server).

• Maximum memory size is as follows:

— 6 GB (HP 9000 rp3410 server), 24 GB (HP 9000 rp3440 server with 2 GB DIMMs installed in all 12

slots). or

— 32 GB (HP 9000 rp3440 server with 4 GB DIMMs installed in the first eight slots)

• For the HP 9000 rp3410 server, DIMMs are as follows:

— 256 MB, 512 MB, and 1 GB

— standard 184 pins 2.5V

— DDR266, CL2, registered, ECC

• For the HP 9000 rp3440 server, DIMMs are as follows:

— 256 MB, 512 MB, and 1 GB, 2 GB, 4 GB

— standard 184 pins 2.5V

— DDR266, CL2, registered, ECC

• Only one supported configuration for 4 GB DIMMs; 2 quads (8 DIMMs); and no other DIMMs can be
installed.

• DIMMs loaded by quads enable interleaved mode and chip spare.

• Memory is loaded across both memory busses (two DIMMs on each bus) to ensure maximum bandwidth
and performance.

• 133 MHz memory bus frequency, 266 MTransfers/s data, 8.5 GB/s peak data bandwidth.

22

Chapter 1

Overview

Detailed Server Description

• Total memory bandwidth is 8.5 GB/s, split across two 4.25 GB/s memory buses.

• Open page memory latency is 80 nanoseconds.

PCI Riser

Two (HP 9000 rp3410 server) or four (HP 9000 rp3440 server) independent PCI-X 133 MHz 64-bit 3.3V 15W
slots. No 5V card and hot-pluggable support.

Internal Core I/O

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• Dual-channel SCSI U160 interface, two internal 68-pin connectors, one 68-pin external connector.

• SCSI backplane configured either as two channels with 2+1 drives. A SAF-TE accessory (currently not
available) is required to configure the SCSI backplane as one channel with three drives.

• Three internal SCSI drive connectors are of the 80-pin type and provide drive electrical hot-pluggable
capability.

• SCSI backplane is designed to support a SCSI management piggy board accessory that provides a SCSI
management SAF-TE chip and shunts the backplane's channels A and B to provide three disks on
channel A and leave only the external connector on channel B.

• One internal IDE connector for a slim-line optical device (CD and DVD).

• No floppy connector.

External Core I/O

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• One SCSI U160 68-pin connector.

• One 10/100/1000Base-T Ethernet LAN connectors for copper cable.

• Four USB 2.0 ports.

• Three DB-9 ports (console, UPS, and modem) through a 3-connector M cable.

Power Supply Unit

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• 650W output power.

• The power supply is split in a front end block (the actual power supply case) that converts the line voltage
into a high dc voltage and back end voltage regulation modules (on the motherboard) that step down the
front end dc voltage to the required voltages.

• Redundant and hot-pluggable power supplies (front end block only).

System Board Manageability

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• Baseboard Management Controller (BMC).

• Temperature monitoring and fans regulation by BMC.

Chapter 1

23

Overview

Detailed Server Description

• BMC manageability console shared with system console/general purpose serial port.

• IPMI protocol for communication between BMC/system/iLO MP.

• Hardware diagnostics by BMC displayed on the front status panel.

• Locator front/rear LEDs.

• Field replacement units monitoring by BMC.

Enhanced Server Manageability Using the Integrity iLO MP

The following is supported on the HP 9000 rp3410 and rp3440 servers:

•LAN telnet console.

•Web GUI.

• Serial port for local console.

• Serial port for modem console.

• Duplication of console screen content across all consoles.

Hard Disk Drives

Three half-height hard disk drives (1-inch height).

Internal RAID

The following is supported on the HP 9000 rp3410 and rp3440 servers:

• The A9890A and A9891A RAID cards are supported to provide RAID for the embedded drives.

• The A9827A cabling kit is required for internal RAID. See the HP 9000 rp3410 and HP 9000 rp3440
Upgrade Guide for complete RAID installation instructions.

Firmware

Firmware consists of many individually linked binary images that are bound together by a single framework
at run time. Internally, the firmware employs a software database called a device tree to represent the
structure of the hardware platform and to provide a means of associating software elements with hardware
functionality.

The firmware incorporates the Boot Console Handler (BCH) which provides an interface between the
operating system and the platform firmware.

The firmware supports the HP-UX 11i version 1 (and higher HP-UX versions that support PA-RISC systems)
operating system through the HP 9000 processor family standards and extensions, and has no operating
system-specific functionality included. The operating system is presented with the same interface to system
firmware, and all features are available to the operating system.

Event IDs for Errors and Events

The server firmware generates event IDs similar to chassis codes for errors, events, and forward progress to
the Integrity Integrated Light-Out Management Processor (iLO MP) through common shared memory. The
integrity iLO MP interprets and stores event IDs. Reviewing these events helps you diagnose and
troubleshoot problems with the server.

24

Chapter 1

Detailed Server Description

Dimensions and Values

Table 1-1 lists the dimensions and their values of the HP 9000 rp3410 and rp3440 servers.

Table 1-1 Server Dimensions and Values

Dimension Values

Overview

Rack dimensions (depth x width x height)

Pedestal dimensions (depth x width x height)

Rack weight

Pedestal weight

Pedestal footprint

Rack units 2U

26.8 in (67.9 cm) max. x 19.0 in (48.3 cm) x 3.4 in (8.6 cm)

26.6 in (67.5 cm) x 11.6 in (29.5 cm) x 19.5 in (49.4 cm)

Minimum: 38.6 lbs (17.5 kg)
Maximum: 49.0 lbs (22.2 kg)

Minimum: 49.4 lbs (22.4 kg)
Maximum: 56.3 lbs (25.5 kg)

2

0.2 m

(2.1 sq. ft.)

System Board

This section provides a block diagram of the system board and descriptions of key components (integrated
circuits) on the board.

Chapter 1

25

Overview

Detailed Server Description

Figure 1-5 shows the system block diagram.

Figure 1-5 System Block Diagram

ASIC

Bus

Interface

ASIC

Bus

Interface

ASIC

Bus

Interface

ASIC

Bus

Interface

PA-RISC

Processor

PA-RISC

Processor

Interface

ASIC

Bus

ASIC

Bus

Interface

ASIC

Bus

Interface

ASIC

Bus

Interface

ASIC

Bus

Interface

*
*

*Factory use only

System Board Components

The following describes the main components of the system board:

• Dual PA-RISC processors:

— One or two processors enabled in HP 9000 rp3410 server

— One, two, or four processors enabled in HP 9000 rp3440 server

• ZX1 I/O and memory controller

• ZX1 PCI bus controller

• Processor dependent hardware controller

• Field processor gate array controller

•BMC

• SCSI controller

26

Chapter 1

Overview

Detailed Server Description

• IDE controller

• USB controller

• 10/100/1000 LAN

PA RISC Processor

The system board consists of two Zero Insertion Force (ZIF) processor sockets, the Core Electronic Complex
(CEC), and circuits for clock and power generation and distribution, boundary Scan, In-target Probe (ITP),
and debug.

The Front Side Bus (FSB) is the IA64 processor bus based on bus protocol from Intel. This enables processor
customer self-repair (CSR) parts to be dropped in, provided that electrical and mechanical compatibility and
support circuitry exist. A processor CSR consists of a dual processor module with heatsink assembly.

One end of the FSB is terminated with an I/O ASIC. The other end of the bus is terminated with a CSR. An
additional CSR can be loaded in the middle. For the system to function properly, the processor farthest away
from the I/O ASIC must be loaded at all times to electrically terminate the FSB.

Each processor module plugs directly into and is powered by its own 12V to 1.2V power-pod. Other power for
the system board comes from multiple on-board dc/dc converters. Each processor module is attached to the
board through a ZIF socket and the entire CSR secured down by a heatsink bolster plate.

Processor Bus

The processor bus (Front Side Bus [FSB]) in this product runs at 200 MHz. Data on the FSB are transferred
at a double data rate, which enables a peak FSB bandwidth of 6.4 Gb/sec.

ZX1 I/O and Memory Controller

HP 9000 rp3410 and rp3440 servers support the following features of the ZX1 I/O and memory controller
chip:

• 3.3 GB/s peak IO bandwidth.

• Provides eight communication paths.

• Peak memory bandwidth of 8.5 GBs.

• Two memory cells, 144 data bits each.

Memory

The memory subsystem provides two memory cells, each of which is 144 data bits wide. Each cell has six
DIMM slots, which means a total of 12 DIMM slots are available. The memory bus clock speed is 133 MHz,
and the data transfer rate is 266Mtransfers/second as data is clocked on both edges of the clock. The peak
data bandwidth for this memory subsystem design is 8.5 GB/s. DIMMs must be loaded in quads with
qualified modules, with the exception of 256 MB DIMMs which is loaded in pairs. Memory is protected by
data error correction code (ECC), and the hardware implementation supports the chip-spare feature.

The minimum amount of memory that you can install is 512 MB (2x256 MB modules in a HP 9000 rp3410
model A7136A server), and 1 GB (4x256 MB modules in other HP 9000 rp34x0 servers). The maximum
amount of memory that you can install is limited to 24 GB (12 x 2 GB modules) or 32 GB (8 x 4 GB modules)
in a HP 9000 rp3440 server.

This design does not support any non industry-standard DDR DIMMs. Only qualified DIMMs are supported.

Chapter 1

27

Overview

Detailed Server Description

Figure 1-6 shows the memory block diagram.

Figure 1-6 Memory Block Diagram

Memory

Controller

Memory Architecture

The I/O ASIC memory interface supports two DDR cells, each of which is 144 data bits wide. The memory
subsystem physical design uses a comb-filter termination scheme for both the data and address/control buses.
This part of the topology is similar to other DDR designs in the computer industry. Clocks are distributed
directly from the I/O ASIC; each clock pair drives two DIMMs.

Memory data is protected by ECC. Eight ECC bits per DIMM protect 64 bits of data. The use of ECC enables
correction of single-bit errors, and detection of multi-bit errors. Only DIMMs with ECC are qualified or
supported.

DIMMs

The memory subsystem only supports DDR SDRAM (Double Data Rate Synchronous Dynamic Random
Access Memory) technology utilizing industry-standard PC-1600 type DDR SDRAM DIMMs, 1.2" tall. This is
currently being used by high-volume products. The DIMMs use a 184-pin JEDEC standard connector.

DIMMs are loaded in groups of four, known as a rank or quad (except for 256 MB DIMMs, which is loaded in
pairs). All four DIMMs in a rank or quad must be the same size. The following information summarizes the
memory solutions.

28

Chapter 1

Overview

Detailed Server Description

Memory Array Capacities

Table 1-2 lists the memory array capacities for the server.

Table 1-2 Memory Array Capacities

Minimum and

Maximum

Memory Size

0.5 GB / 3 GB 256 MB DIMM 18 x 32 MB x 4 DDR SDRAMs (128 MB)

2 GB / 6 GB 512 MB DIMM 36 x 32 MB x 4 DDR SDRAMs (128 MB)

4 GB / 12 GB 1024 MB DIMM 36 x 64 MB x 4 DDR SDRAMs (256 MB)

8 GB / 24 GB 2048 MB DIMM 36 x 128 MB x 4 DDR SDRAMs (512 MB)

16 GB / 32 GB 4096 MB DIMM 36 x 256 MB x 4 DDR SDRAMs (1024 MB)

Chip Spare Functionality

Chip spare enables an entire DDR SDRAM chip on a DIMM to be bypassed in the event that a multi-bit error
is detected on the DDR SDRAM. In order to use the chip spare functionality on the server, only DIMMs built
with ×4 DDR SDRAM parts are used, and these DIMMs must be loaded in quads.

Single DIMM Size DDR SDRAM Count, Type and Technology

The memory subsystem design supports the I/O ASIC chip’s spare functionality. Chip spare enables an entire
SDRAM chip on a DIMM to be bypassed/replaced in the event that a multi-bit error is detected on that
SDRAM. In order to use the chip spare functionality, only DIMMs built with x4 SDRAM parts are used, and
these DIMMs must be loaded in quads (2 DIMMs per memory cell, loaded in the same location in each
memory cell). Each DIMM within a quad must be identical to all the other DIMMs in the quad.

Using the DIMM loading order figure from above, chip spare is achieved if four identical DIMMs are loaded in
the slots labeled “1st” and “2nd.” If more DIMMs are added, they must be loaded in quads in order to
maintain the chip spare functionality. If more DIMMs are added to the example case, four identical DIMMs
(identical to each other, but can be different from the original quad that was loaded) must be loaded in the
slots labeled “3rd” and “4th.”

Maximum memory capability of the HP 9000 rp3440 server is 24 GB or 32 GB. If 4 GB DIMMs are used,
install eight DIMMs in the first eight slots. The remaining slots (9-12) must remain empty when 4 GB
DIMMs are used.

Serial Presence Detect

Each DIMM contains an I

2

C EEPROM whose content describes the module’s characteristics: speed,
technology, revision, vendor, etc. This feature is called serial presence detect (SPD). Firmware typically uses
this information to detect unmatched pairs of DIMMs, and configure certain memory subsystem parameters.

The SPD information for DIMMs loaded in the system are also accessible to the BMC through the I

2

C bus.

I/O Bus Interface

The I/O bus interface has these features:

• Provides industry standard PCI 33 MHz and 66 MHz, PCI-X 66 MHz to 133 MHz, 32 or 64 data bit

support.

• Uses 3.3V PCI only, and it does not support 5V PCI.

• Optimizes for DMA performance.

Chapter 1

29

Overview

Detailed Server Description

• Supports 3.3V or universal-keyed PCI cards. 5V-keyed PCI cards are not supported.

Processor Dependent Hardware (PDH) Controller

The Processor Dependent Hardware (PDH) controller provides the following features.

• 16-bit PDH bus with reserved address space for the following:

—Flash memory

— Nonvolatile memory

— Scratch RAM

— Real time clock

— UARTs

— External registers

— Firmware read/writable registers

— Two general purpose 32-bit registers

— Semaphore registers

— Monarch selection registers

— Test and reset register

• Reset and INIT generation

Field Programmable Gate Array

The Field Programmable Gate array (FPGA) provides ACPI and LPC support for the PDH bus and provides
these features:

• ACPI 2.0 interface.

• LPC bus interface to support BMC.

• Decoding logic for PDH devices.

BMC

The BMC supports the industry-standard Intelligent Platform Management Interface (IPMI) specification.
This specification describes the management features that have been built into the system board. These
features include: diagnostics (both local and remote), console support, configuration management, hardware
management and troubleshooting.

The BMC provides the following:

• Compliance with IPMI 1.0.

• Tachometer inputs for fan speed monitoring.

• Pulse width modulator outputs for fan speed control.

• Push-button inputs for front panel buttons and switches.

• One serial port, multiplexed with the system console port.

• Remote access and intelligent chassis management bus (ICMB) support.

•Three I

2

C master/slave ports (one of the ports is used for intelligent platform management bus (IPMB).

30

Chapter 1