Hp 9000 MODEL 735 WORKSTATION Service Handbook

ServiceHandbook

HPApollo9000Series700

Model735Workstations

Thisisanunreleased,correctedversionof

OrderNo.A2095–90602,

producedforonlineaccess.

00893

Click to go to the Table of Contents

HEWLETT

P!l

PACKARD

300ApolloDr.,Chelmsford.MA01824

NOTICE

The information contained in this document is subject to change without notice

HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL, lNCLUD­ING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, Hewlett-Packard shall not be liable for errors contained herein or direct, indi­rect, special, incidental or consequential damages in connection with the furnishing performance or use of
this material,

WARRANTY

A copy of the specific warranty terms applicable to your Hewlett –Packard product and replacement parts
can be obtained from vour local Sales and

Service Office.

Copyright @ Hewlett –Packard Company 1992

This document contains information which is protected by copyright. All ri:g,ts are reserved. Reproduction, adaptation,
or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Restricted RiL@t Legend

Use, duplication or disclosure by the U.S. Government Department of Defense is subject to restrictions as set forth in
paragraph (b)~3 j(ii) of the Ri@ts in Technical Data and Software clause in FM 52.227–7013.

Copyright @AT & ~ Inc. 1980,1984

Copyright @ The Regents of the University of California 1979,1980,1983

This software and documentation is based in part on the Fourth Berkeley Software Distribution under licence from the
Regents of the University of California.

ii

Printing History

New Editions of this manual incorporate all material updated since the previous
edition. Update packages may be issued between editions and contain replace­ment and additional pages to be merged into the manual by the user.

The manual printing date and part number indicate its current edition. The print­ing date changes when a new edition is printed. (Minor corrections and updates
which are incorporated at reprint do not cause the date to change.) The manual
part number changes when extensive technical changes are incorporated.

Edition 1 Original service handbook for Model 735

● mm

111

Emissions Regulations

Federal Communications Commission (FCC)

The Federal Communications Commission of the U.S. government regulates the
radio frequency energy emanated by computing devices through pubhshed regula­tions. These regulations specify the limits of radio frequency emission to protect
radio and television reception. All HP Apollo nodes and peripherals have been
tested and comply with these limits. The FCC regulations also require that com­putin~ devices used in the U.S. display the agency’s label and that the related docu­ment~tion include the following statement:

WARNING:

Compliance to these regulations requires the use of shielded cables.

Canadian Department of Communications (DOC)

This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency enerb~and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.

This digital apparatus does not exceed the Class A limits for radio noise emissions
from d;gital apparatus as set out in the Radio Interference Requirements of the
Canadian Department of Communications.

Compliance to these regulations requires the use of shielded cables.

Emissions Regulations Compliance

Any third–party 1/0 device installed in HP Apollo system(s) must be in accor­dance with the requirements set forth in the preceding Emissions Regulations
statements. In the event that a third–party noncompliant 1/0 device is installed,
the customer assumes all responsibility and liability arising therefrom.

Compliance to these regulations requires the use of shielded cables.

iv

DECURATION OF CONFORMITY

according to EWIEC Guide22and EN 45014

Manufacturer’s Name:

Hewlett-Packard

100 DomainDrive

NW U.S.A.

IMe@r,

declares, that the product

Product: Computer Workstation

Model Numbe~ 735

Product Number:

conforms to the folluwing Product Specifications:
Safety IEC

9S&1986/ EN60950 (1988)

A1946A

EMC: CISPR 221985/EN 55022 (1988) Chss

801-2:1991 / pr EN55101-2 (1990): 3 kV CD, 8 kVAD

lEC
IEC 801-31984/ pr EN554)24-3(1991~ 3 V/m

A

Supplementary Information: The prodwt was tested in a typical

Hewlett-Packard

Workstationmnfiguration.

Zxeter, Date

European Comtac& lbur heal Hewlet-Packard Saks and Service OffIce or Hewlett-
Packard GmbH, Department ZQKMm@wds EUIWW Hernmberger X)0, D-7030 Boeblingen
(FAX+ 49-7031-141623)

Nov. 12,1992

James H. Kelly
Division Quality Manager

This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

v

I

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuits on printed circuit boards.

TO prevent such damage from ckxming, &bservethe following precautions when

unpacking and installing the board.

● Stand on a static–free mat.

● Wear a static strap to ensure that any accumulated electrostatic charge dis-

charges from your body to ground.

● Connect all equipment together, including the static–free mat, static straps,

routing nodes, and peripheral units.

. Keep uninstalled printed circuit boards in their protective antistaticbags.

● Once you have removed the printed circuit boards from their protective an-

tistatic bags, handle them by their edges.

Table of Contents

Product Information

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

System Unit Controls . . . . . . . . . . . . . . . . . . . . . . . . . . ..OO. 1–3

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

TOCSwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Service/NormalModeSwitch... . . . . . . . . . . . . . . . . . . . . 1–4

UnderstandingtheL Ems...... . . . . . . . . . . . . . . . . . . . . . . 1–5

System Unit Rear Panel Connectors . . . . . . . . . . . . . . . . . . . 1–7

SystemI/OConnectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

HP–HIL connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

HPParallelI/Oconnector . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

Network connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

RS–232SerialInput/Outputconnectors . . . . . . . . . . . . . . 1–9

Audio connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

SCSII/OConnectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

GraphicI/OConnector . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12

EISAI/OConnector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12

Monitor Controls, Connectors, and Indicators . . . . . . . . . 1–13

Environmental/Installation/PM

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Regulatory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

1

2

Configuration

Workstation and System Unit Configurations . . . . . . . . . . . 3–1

FRU Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Mass Storage Configurations.. . . . . . . . . . . . . . . . . . . . . . . . 3–1

InstallingAdditonal Memory... . . . . . . . . . . . . . . . . . . . . . 3–12

3

vii

.’

‘lloubleshooting

LED Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Dealingwith a Boot Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Boot Administration Environment . . . . . . . . . . . . . . . . . . 4–13

Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Boot Command Notations . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Supported Foot paths . . . . . . . . . . . . . . . . . . . . . . . . . . ..4–15

Invoking the ISLEnvironment froma SCSI Device . . . 4–15

ISLEnvironment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

ISLUser Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Running the Disk–BasedISL Diagnostics . . . . . . . . . . . 4–18

Verifying the System Operation with SupportWave . . . . . 4–19

Field Replaceable Units

Pedestal Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Power Supply . . . . . . .. o...... . . . . . . . . . . . . . . . . . . . . . . . 5–7

Backplane/FanAssembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

CoreI/OandProcessorBoard.. . . . . . . . . . . . . . . . . . . . . . 5–12

System EEPROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Calendar Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

LANSliderModule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

Graphics Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

FrontControlPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

4

5

Diagrams

Reference

Installation Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Service Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Reference Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Service Notes

● 00

Vm

6

7

8

Figures

1–1
1–2
1–3
1–4
1–5
1–6
1–7
1–8

3–1
3–2
3–3

3–4

3–5
3–6
3–7

3–8

3–9

3–lo
3–11

Power Switch Location . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

TOC and Service/Normal Mode Switch Locations . . 1–4

System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Troubleshooting System LEDs . . . . . . . . . . . . . . . . . . 1–6

Mode1735Rear Panel Connectors . . . . . . . . . . . . . . . 1–7

Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

19–Inch, Color Monitor (ModelA2094) . . . . . . . . . 1–14

19–Inch, Grayscale Monitor (ModelA2088A) . . . 1–15

DefaultSCSIIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Quantum 210–MB Winchester Drive Jumpers . . . . . 3–3

Hewlett–Packard 420–MBWinchester Drive Jumpers

(Early Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Hewlett –Packard 420–MB Winchester Drive Jumpers

(Late Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Quantum 525–MB Winchester Drive Jumpers . . . . . 3–6

Seagate 525–MB Winchester Drive Jumpers . . . . . . 3–7

Hewlett –Packard 1– GB Winchester Drive Jumpers

(Single–Ended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Micropolis 1– GB Winchester Drive Jumpers

(Single–Ended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Hewlett –Packard 1– GB Winchester Drive Jumpers

(Fast/Wide) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Floppy Address Jumper Settings . . . . . . . . . . . . . . . . 3–11

Installing Memory Cards . . . . . . . . . . . . . . . . . . . . . . 3–13

s–10

. .

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

4–1

5–1

Removing Pedestal Feet . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5–2

Removing Top Cover Screws . . . . . . . . . . . . . . . . . . . . 5–5

Lifting Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . ..5–6

5–3
5–4

Removing the Power Supply . . . . . . . . . . . . . . . . . . . . 5–7

5–5

Backplane/Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . 5–8

5–6

Removing the Fans and Backplane Assemby . . . . . . . 5–9

5–7

Removing the First Disk Drive . . . . . . . . . . . . . . . . . 5–10

5–8

Mounting the Disk Drive Assembly on the Disk Tray5– 11

5–9

Connecting Cables tothe Disk . . . . . . . . . . . . . . . . . 5–11

5–lo

Removing the Core I/Oand Processor Boards . . . . 5–12

5–11

Component Locations . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5–12

Removing Memory Boards . . . . . . . . . . . . . . . . . . . . 5–14

ix

5–13 Removing the Calendar Battery . . . . . . . . . . . . . . . . 5–16

5–14 LAN Slider Module Removal . . . . . . . . . . . . . . . . . . 5–17

5–15 Removing the Front Control Panel . . . . . . . . . . . . . . 5–19

6– 1 System Unit Functional Block Diagram . . . . . . . . . . . 6–2

Tables

1– 1 LED Display During Normal System Activity . . . . . . 1–6

l–~ Serial I/O Pins eeo. oo. eo. oo. oeoao . .. O.O.OOO...O 1–9

2– 1 Environmental Specifications for Model 735 SPU . . 2– 1

4–1 Selftest LED Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

4–2 PDCLEDCodes coooe. oo. ..e. ..e . . .. O. . . . .. O.. 4–7

4–3 ISLLED Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

4–4 HP–UXKernel LED Codes . . . . . . . . . . . . . . . . . . . 4–11

5–1 FRUList . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

❑ n
❑ o

x

Product Information

This chapter introduces the HP Apollo 9000 Series 700 Model 735 workstation.

Its purpose is to familiarize you with the workstation and itscontrols and indica-

tors. Included in this chapter are the following topics:

o

Product description

0

Systemunit controls

●

Understanding the LEDs

●

Systemunit rear panel connectors

●

Monitor controls, connectors, and indicators

1

Product Information 1-1

Product Description

The Model 735 is a high–performance, PA–RISC–based workstation that is de-

si~g+edto run the HP– UX operating system.

The Model 735 workstation houses up to two internal mass storage devices con­nected to one of two internal SCSI interfaces: single-ended orfasthvide. With the

single– ended interface, the workstations have their first hard disk drive bay fitted
witheither a 525 –MB or 1– GB hard disk drive. The second disk bay maybe
fitted with either a 3.5–inch floppy drive or a 525 –MB or 1–GB hard disk drive.

With the fast/wide interface, the workstations have their hard disk drive bays fitted
witheither one or two 1– GB hard disk drives. Hard disk drives are pre– for­matted. (The 1– GB drives are not interchangeable between single– ended and
fast/wide interfaces.)

The Model 735 workstation contain the following key features:

● Operating Systems

. Compatibility

● Graphics Options

@ Main Memory

● Mass Storage,

single ended SCSI

G;ss Storage,
fast/wide SCSI

● Network

● 1/0

Native HP–UX
Source and binary code compatible with

Series 700 product family

19–inch 1280 x 1024 8–plane color
19–inch 1280 x 1024 24–plane color

Dual 19–inch 1280 x 1024 24–plane color

19–inch 1280 x 1024 24–plane Z-buffered color
19–inch 1280 x 1024 48–plane Z–buffered color
19–inch 1280 x 1024 8–bit grayscale

32 MB (16 MB on–board CPU; non–removable)
Up to 400 MB: removable memory cards

3.5—inch SCSI hard disk drive
Optional second hard disk drive or
Optional 3.5– inch flexible disk drive

3.5—inch SCSI hard disk drive
Optional second hard disk drive

Thin LAN. or
LAN AUI, or
FDDI

Two 9–pin RS – 232 ports
One 25–pin HP parallel port
8–bit. single–ended SCSI–2 interface

16–bit. fast, wide. SCSI–2 interface

HP–HIL port for HP–UX keyboards and other

HP-HIL devices
CD – quality audio and speaker output
CD–quality microphone and audio input

l-~

Product Information

System Unit Controls

Before powering on the system, you should become familiar with the systemunit
controls.

This chapter introduces the HP Apollo 9000 Series 700 Model 735 workstations.

Its purpose is to familiarize you with the workstation and its controls and indica-

tors. Included in this chapter are the following topics:

● Product description

● System unit controls

● Understanding the LEDs

● System unit rear panel connectors

c Monitor controls, connectors, and indicators

Figure 1– 1 shows the power switch and the Power LED.

I

Front

\

\

Power
LED

~ower.vvitch

Figure 1 – 1. Power SwitchLocation

Figure 1– 2 shows the location of the TOC (Transfer Of Control) and Service/Nor-

mal Mode switches. These switches are located behind a hinged cover on the front
of the system unit.

Product Information 1–3

\

Power
LED

Hinged

TO

Front
Cover

)

Front (Hinged Cover Opened)

Figure1–2. TOC and Service/Nomal Mode SwitchLocations

Power Switch

Use the power switchto power the system unit on and off.

Power LED

The power LED lights green when the system unit itpowered on.

TOC Switch

Use the TOC switchto reset the operating system. Do not push the TOC switch
unless you have first shutdown the system.

Service/Normal Mode Switch

The Service/Normal mode switch is by default in the Normal position. Service
mode is used only during manufacturing.

1-4

Product Information

Understanding the LEDs

There are 9 light–Emittinq Diodes (LEDs) on the system. Five are visible from
the front of the system uni~when the hinged door is closed, as shown in Figure
Figure 1– 3. The green LED on the far right is the Power LED. It lights when the
systemunit power is on. The remaining four amber LEDs show that the system is
running the operating system and communicating over the network.

\

System

V4

J!!l-

(Hinged Door Closed)

Status LEDs

Figure 1–3. SystemLEDs

\

43*3.$.==

mull

k

Power
LED

If you open the hin~ed door, there are four additional amber LEDs as shown in
in~ertain patterns during system failures (see Chapter 6).

Product Information 1-5

bFi~ure 1– 4). Thes~LEDs help you to troubleshoot the workstation y coming on

System
Status LED
(8 through 1) -

Front (Hinged Door Opened)

Figure 1–4. TroubleshootingSystem LEDs

Table 1– 1 lists how the four system LEDs report during normal HP–UX system
activity. The green Power LED remains lit while the system is powered on.

)

Power
LED

Table 1 – 1. LED Displa}’ Duting Normal System Activitv

LED Display

S7654321

IHHIUHNHI

UHHH191HI

UHHHHllo

UHHHHHll

= LED On or Flashing

/

l-!

1-6 Product Information

Symbol

Q

Q

w

>

o@’E

n

0+:

❑

d

Meaning

Operating System Running

Disk Access In Progress
Network Receive In Progress

Network Transmit In Progress

.!

System Unit Rear Panel Connectors

This section describes the four main 1/0 subsystems on the system unit’s rear
panel:

● System 1/0 Connectors

● Graphic 1/0 Connectors

● Disk 1/0 Connectors

● EISA 1/0 Connectors

Figure 1– 5 shows the location of the connectors as well as the ac power connector
on”the system’s rear panel.

NOTICE: To maintain FCC/EMI compliance, verify

that all cables are fully seated and properly
fastened.

Figure 1 –5. Model 735 Rear Panel Connectors

Product Information 1-7

System 1/0 Connectors

● HP—HIL connector

● HP parallel 1/0 connector

● 802.3 network connectors

. RS —232 serial input/output connectors

HP-HIL connector

The onboard Hewlett –Packard Human Interface Link (HP–Hil) port provides
support for 2 standard and 5 optional HP-Hil devices. The (two– dot) HP–HIL
connector on the bulkhead supports the standard HP– HIL keyboard. The key­board provides an HP–HIL connector for the standard HP–HIL 3–button
mouse. Consult the documentation that accompanies each input device for specific
information concerning its use.

HP Parallel 1/0 connector

The 25 –pin HP Parallel 1/0 interface port is provided for use with peripheral de­vices using the Centronics interface protocols such as printers and plotters. Con­sultthe documentation that accompanies each peripheral device for specific infor­mation concerning its use.

Network connectors

The system provides a connector for LAN through a removable daughter card of
the system 1/0 board. Three LAN options are available: a BNC connector for a
ThinLAN IEEE 802.5 network. an AUI externalconnector for a MAU to an IEEE

802.3 network. or a connector for an FDDI network.

1-8

Product Information

RS-232 Serial Input/Output connectors

You can attach a variety of peripheral devices to the two RS–232 Serial Input/
Output (S10) ports on the workstation. These peripheral devices include printers,
plotters, modems. and scanners. Consult the documentation that accompanies
each peripheral device for specific information concerning itsuse.

Both S10 ports are programmable. You can set functions such as bit rate, character
length, parity, and stop bits. S10 Ports 1 and 2 are used as interfaces for serial
asynchronous devices to the CPU. Both ports operate at up to a 19.2K baud rate.
The interface to S101 and 2 is by way of

Table Table 1– 2 shows the S10 connector pin listings.The serial connectors are
9–pin D–sub connectors. Signal names are those specified in the EIA RS–252
standard;

Table 1–2. Serial1/0 Pins

RS – 232 drivers and receivers.

Pin No.

1
~

3
4

5
6
7
8

9

Signal

DCD

RXD

TXD

DTR

GND

DSR

RTS

CTS

RI

Description

Data Carrier Detect
Receive Data
Transmit Data

Data Terminal Ready
Ground
Data Set Ready

Request To Send
Clear To Send
Ring Indicator

Product Information 1– 9

Audio connectors

The workstation has audio input and output capability through externalinput and
output connectors and an internal speaker. A microphone for audio input is not
supplied with the workstation. The audio connectors are standard audio mini—

jacks. Hewlett–Packard recommends that for best quality recording and playback

of audio through the externalconnectors, that you use gold–plated plugs available
through audio retailers. For more information on the audio capability of the work­station see the Audio UsersGuide manual. Figure 1– 6 shows the audio connectrs
on the rear of the workstation.

Mono Speaker Earphones

r

Figure 1 – 6. Audio Connectors

1-1o

Product Information

SCSI 1/0 Connectors

The systemcontains four (4) SCSI connectors:

● External SCSI OUT Connector

Q Internal SCSI IN Connector

● SystemSingle—Ended SCSI Connector

● SystemFast/Wide SCSI Connector

NOTICES: When attaching external SCSI devices, be

sure to terminate the last device on the exter­nal SCSI bus. If no external SCSI devices are
attached. the SCSI terminator thatwas
shipped with the workstation should be con­nected to the external SCSI connector.

HP does not provide maintenance for SCSI
devices not sold by HP For a list of SCSI de­vices that are sold by HP, contact the sales
representative.

Product Information

1–11

1

Graphic 1/0 Connector

If the computer system includes a bitmapped display, you will find the bulkhead
for a graphic device just below the 1/0 bulkhead. If the systemisa server, it will
not have a graphic d“eviceat this location.

The system has one of the following three types of graphic devices:

@ Color graphic card

This type of device has three BNC connectors (one

G

each for red. blue, and green). These are connected
by a cable to three similar connectors on the color
monitor.

● Grayscale graphic card This type of device has one BNC connector. This is

connected by a cable to a similar connector on a
Orayscalemonitor.

a

● Graphic interface card This type of device has a special connector. It is

connected to an externalgraphic processor, which
in turn is connected to a video display monitor.

.

EISA 1/0 Connector

The one slot EISA (Extended Industry Standard Architecture) 1/0 port is a super­set of ISA Industry Standard Architecture). It extends the capabilities of that
standardw ile maintaining compatibility with ISA expansion boards. EISA pro­vides 32 – bit memory addressing and 52–bit data transfers.The EISA slot allows
quick and easy integration in heterogeneous networks aswell as simple connec­tions of high– speed. low– cost disks and other peripherals. Consult the documen­tation that accompanies each device for specific information concerning itsuse.

L

1-12 Product Information

Monitor Controls, Connectors, and Indicators

Before using the monitor. you should become familiar with its controls, connec­tors, and indicators. ‘

The Power– On LED, when lit. indicates that the monitor has ac power applied.
Use the following controls to adjust the monitor:

● The Power – on button turns the monitor’s power on and off,

● The Brightness control adjusts the brightness of the display.

Q The Contrast control adjuststhe light—to—dark and dark—to—light contrast

of the display.

● The Degauss control demagnetizes the monitor. Degaussing disperses any

accumulated magnetic change from the face of the monitor. Magnetic distur­bances such as picture distortion or color impurity can be caused by either
moving the monitor from one place to another or swiveling the monitor on

itsbase.
The following figures illustratethe monitors for the workstation.
Figure 1–6 shows the 19–inch, color monitor.
Figure 1-7 shows the 19- inch, grayscale monitor.

b

b

Product Information

1–13

i

1 V-STAT
2 H-STAT
3 V-CENT
4 Brightness
5 Contrast
6 Power-On LED
7 Power ON/OFF Button

Front

Ie
rs

c

Figure 1– 7. 19–Inch, ColorMonitor (ModelA2094)

1-14

Product Information

1 Brightness
2 Contrast
3 Power-On LED

4 Power ON/OFF Button

/

3

4

,,>

Power

Connector

Rear

ml

[

II

Ea

1

Connector

Figure 1–8. 19–Irzch, Grayscale Monitor (ModelA2088)

❑ ID
❑ o

Product Information

1–15

Environmental/
Installation/PM

This chapter lists the environmental specifications for the system and liststhe regu­lator requirements. Installation and Preventive maintenance information, if

appl[cabl~, is also provided.

A

2

Environmental Specifications

Table 2– 1 lists the environmental specifications.

Table 2–1. Environmental Specificationsfor Model 735 SPU

Type

Operating
Temperature

Non– Operating
Temperature

Humidity

Operating Altitude
Storage Altitude

Acoustic
Electrical Input

Specification

5–40°c

–30–70° c

15- 80$%maximum operating @ 40° C
90% maximum nonoperatin~@ 650 C

(for 12 hours)

3100 m @ 40” C
4600m @ 70° C

Less than 5.0 BELS @ 40° C
90 – 132 Vac or 180 – 264 Vat,

47 – 66 Hz
540 Watts max.

1843 BTU/hour

465 Kcal/hour

Environmentalflnstallation/PM

2–1

Regulatory Requirements

The following regulatoryrequirements are met:

● FCC Class A

● CSA C22.2 No. 950M

o VCCI Class 1

● EN 55022 Class A / CISPR 22 Class A

● UL1950

. TUV/GS Mark

– IEC 950/EN60950
– zH1/618

Installation

Refer to the installationand users manuals:

Preventive Maintenance

There is no preventive maintenance for the system unit. Removable media storage
devices may require operator preventive maintenance. Refer to the respective
manual.

❑ n
❑ o

2-2 Environlmental/Installation/PM

Configuration

This chapter provides details on setting up and changing the system
configuration.

3

Workstation and System Unit Configurations

Refer to the HP Apollo 9000 Series 700 Configuration Guide for a complete list of
supported accessories, peripherals, and operating systems.

FRU Configurations

This section provides information for setting up or changing the configuration of
the system Field Replaceable Units (FRUS).

Mass Storage Configurations

Figures 5– 1 throu~h 3– 10 show the SCSI ID settingsfor mass storage devices.

NOTICE:

a

The SCSI terminators must be removed from all in­ternal SCSI devices.

Configuration 3– 1

Internal System Drives:

SystemSCSI Drive(s)

1stWinchester Drive (if present, uses ID No.6)
2nd Winchester Drive (if present, uses ID No. 5)

Floppy Disk Drive (if present, uses ID No. O)

External Device Drives:

External SCSI HP 6000 Series: 660A Disk Sub–System.

The SCSI addresses of the devices of this sub– system

must not conflict with other devices. These also are not
necessarily the default settingsas shipped from stock.)

1stWinchester Drive (ID. No. 4)

2nd Winchester Drive (ID No. 3)
3rd Winchester Drive (ID No. O)
4mm DDS Tape Drive (ID No. 3)

Magnet – Optical Drive (ID No. O)

600MB CD–ROM (ID No. 2)

External SCSI HP Standalone

Magneto-Optical Drive (C1701A) (ID No. O)

CD–ROM Drive (A1999A) (ID No. 2)
20 GB Magneto– Optical Autochanger (C1700A)

Ist (ID No. 3)
2nd(ID No. 4)
~rd(ID No. 5)

3-2

Figure.3-1. Default SCSI IDs

Configuration

LED

NOTICE: AO, Al, and A2

are the SCSI ID
jumpers.

//

-+

SCSI Terminators

Figure 3–2. Quantum 210–MB Winchester Dtive Jumpers

5 6

00

00

00

00 Ss

EP

Ws

00

A2 (MSB)

00 Al

Iii

AO(LSB)

\

‘\

)

/’

/

/’

Configuration 3–3

. .

o

H

SCSI Terminato s

A

ALL ;

Figure3–3. Hewlett–Packard 420–MB WinchesterDtive Jumpers(Early Model)

II

0

1:

NOTICE: The last three

0

0

Q

1

jumpers (7, 8,
and 9) are the
SCSI ID jump­ers.

3-4

Configuration

LED

00

L!”“H’’’’’’”w’

OFF l–Write protect
OFF 2–Unit attention OFF
OFF 3– SDTR
ON
ON 5–Auto–Spin–Up *

x

❑

I II

Front View

00 00 00
0 0000

12345678910

4–Parity Enable *

/“” “ “f

I

Front

t

I

OFF
*

LJ

o

I

70

Bottom View

Terminator

Jumpers~

g

m
m

J

6–Sync spindle
7–Sync spindle
8–SCSI address
9–SCSI address

10– SCSI address

* SCSI Addresses

8910 Address
000 0
001 1
010 2
011 3

100 4
101 5

110 6

111

B

SCSI Bus

7

Figure3–4.Hewlett–Packard 420–MB Winchester DriveJumpers (’LateModel)

Configuration 3-5

LED

i

NOTICE: AO, Al, and A2 are the

SCSI ID jumpers. The

jumpers SS, TE, and WS

should be removed, and

the jumper EP should be

.

0

0

n

Figure3–5. Quantum 525-MB WinchesterDtive Jumpers

in place.

3-6

Configuration

=QQ

\t7°

o

Terminator Resistor

NOTICE:

u

d

The first three
jumpers (1,2,
and 3) should
be removec/,
and the SCSI ID
jumpers are
jumpers 4, 5,
and 6.

.odu~k%E::wer

(Must be removed)

0

11111

000
000

.

a

Figure 3– 6.Seagate 525–MB and 1– GB Winchester Dtive Jumpers

0

4

m= SC;, lD\,

123456 6

(second Drive) I

~

Configuration 3– 7

LED

—

•1

IT

Front View

,~

o 0 00 0 00 00 0
0 0 00 0 00 00 0

\

\

II

1111

I

Bottom View

\

(First Drive)

~

\

Ill

~= lfj a

1234567

(Second Drive)

~= Bj m

1234567

SCSIID

8910

SCSI ID

8910

I

Front

NOTICE:

El

The last three
jumpers (8, 9,
and 10) are the
SCSI ID jumpers.
Jumpers 1,2, and
7 should be

removed, and
jumpers 3, 4,5,
and 6 should be
h place.

3-8

Figure3– 7. Hewlett–Packard 1–GB WinchestersD]ive Jz~nzpers

(Single-Ended)

Configuration

“\

\

\

Scsl

ID

5

Scsl

ID

6

\

)

i

/\

m

HI

\,.J

00/001000

0000
0000 0

Factory–installed

L

Terminator Resistor

Modules

\

(Must be removed)

o
0

n

0

(

~n~

~lmxl

Fid~re3–8. Micropolis 1 – GB Winchester Dtive Jumpers

(Single-Ended)

000

Configuration 3– 9

LED

Front View

I

6 76910

12345

1

— OFF Write pro;ect
2 — OFF Unit attention
3—

ON SDTR
4 — ON ParityEnable
5

— ON Auto–Spin–Up

6 — OFF Sync spindle

/’1” ‘ ‘“\

3

Bottom View

t

I

Front

P

o
0
0

Q

Jumpers: SCSI Address

78910

o
0

m

00
00

m

o 00
0 00

m

00

00

Dill

00 0
00 0

m

000
000

Um

0000
0000

MIl

m

m

o
0

m

00
00

EEIIl

0
0

11131

00
00

m

00
00

EcIEl

000
000

EllIl

0
0

o
0

6

5

4

3

2

1
0

15

14

13

12

11
10

9

8

Highest
Priority

Lowest
Priority

I u

1

I 1

I

I

Figure 3–9. Hewlett–Packard 1–GB WinchesterDtive Jumpers

3-1o

Configuration

I

(Fast/Wide)

early model floppy

Top View of Floppy Disk Drive

1

I

i t

Terminator Resistor Modules
(Must be removed)

SCSI ID Address Jumpers

late model floppy

{

1/ I

I

ID? ID1 ID()

SCSI ID Address Jumpers

Figure3– 10. Floppy Address JumperSettings

i

1!

E

Configuration

3-11

Installing Additional Memory

Figure 3– 11 shows the memory SIMM locations.
lines:

. The Model 735 processor board has 16–MB main memory resident (un-

removable).

. The SIMMS must be installed aspairs (two cards of the same capacity).

. The Model 735 has six pairs of slots (numbered 1through 6).

. The slot pairs on the Model 735 processor board are arranged in two

connector blocks. labeled H(igh) and L(ow). The pair numbem”ngstarts in

the middle of the board, one in each connector block.

● You load the boards left to right when the board is positioned as shown

in Figure 3– 11. Startwith the highest number H slot that will be occupied

when installing the memory cards in the new processor board (if you are

installingfour pairs of cards, slot 4H is the highest number H slot). You
must then fill the lower number slots in the H block. You then fill the
lower numbers in the L block, working toward the highest number L slot

thatwill be filled.

. If you need to add SIMM cards to existing SIMMS, you will need to re-

move the cards already installed in the H block, and startinstalling the

cards at the highest number slot to be used. The cards already installed

in the L block may remain installed; just add the new cards to the higher

numbered slots. Be sure that the SIMMS remain paired properly (two

cards of the same capacity occupying the same slot number in the H and

L blocks) when you add new cards.

Be sure to follow these guide-

3-12

Configuration

NOTE: This illustration assumes

four pairs of cards are to be

installed.

6 Pairs of

SIMM

Installation Order:

Installing ‘One Pair

of SIMMS

Installation Order:

d

t Ca

Installing Ywo Pairs

of SIMMS

installing Th;ee Pairs

of SIMMS

Fi&gre3– 11. InstallingMemory Cards

❑ 0

On

Configuration

Installation Order:

3-13

Troubleshooting

This chapter provides information about isolating a failing Field Replaceable Unit

(FRU).

To troubleshoot HP Apollo workstations, you must be familiar with the HP–UX
operating system. You must be able to start and stop processes. You should also be
familiar with the Boot ROM Test Mode, ISL diagnostics, and the SupportWave
online tests.

For Series 700 systems,you note any error or statusmessages, and then run the
power–up boot ROM diagnostics, known as Self Test. If tfie Self Testdiagnostics
fail, replace the FRU that is indicated. If the tests pass but you still suspect a prob­lem, run the ISL dia~ostics and the SupportWave online tests. Refer to the fol­lowing sections for &ore information about Self Test.

For a complete description on using ISL diagnostics and SupportWave. see the

Precision Architecture RISC HPApollo 9000 Seties 700 Diagnostics Manual.

4

Troubleshooting 4-1

LED Error Codes

This section contains information about the error codes displayed by the LEDs on
the system’s front panel.

If an error occurs during the power
front panel LEDs to display a code for the failing component.

Figure 4– 1shows the location of the systemunit’s front panel LEDs. There are
ni~e LEDs on the front panel. The green LED on the far right indicates that the
systemispowered up. The amber LEDs labeled 1 through 8. right to left, indicate
systemstatusand error codes.

–up diaa~ostics tests, the diagnostics use the

Service Mode L

System
Status LEDs
(8 through 1)

Table 4– 1 through Table 4–4 show the LED codes as they appear on the panel
display. Use these LED codes to determine the failing component.

4-Z

Troubleshooting

Front (Hinged Door Opened)

Figure4–1. FrontPanel LEDs

J

Power
LED

Table4– 1. SeljlestLED Codes

LED Display

FRU

Error

87654321

Dnllulnol!l ;~:sor cpuDia~nOseRegis’er
ouo~uoflu

UUIIBOOHB
DUO BDBOU

DUO MIIBIIB
II DIIBIIHBU
Oollunllllfl
Iloll BBnnn

DO OBMIIDI
OIIOBBOBB
DDBOIIOUB
00 BDIIDBU
nnllllon BB

nuBnnlllln
DnBllnllllll
OUBOIIBB II
OoBrlnll Bill
on Brlllnnn

OIIBOBIIOB
II DBOBDBU

.. .

.. .

.. .

.-

= LED On or Flashing

.:.

.-.

D

CPU Basic Functions

CPU ALU & Branch
CPU Arithmetic Conditions
CPU Bit Operations
CPU Arithmetic Side Effects
CPU Control Registers
CPU External Interrupts
CPU Shadow Registers

TLB Initialization

Cache Data Line
Cache Address Line
Instruction Cache RAM
Data Cache RAM
Cache Tag Compare
Cache Errors

Cache Configuration

Cache Flush
Cache Byte Transaction
Instruction Cache Miss

(Continued)

Troubleshooting 4-3

LED Display

87654321

luulc v

—1.

DCLJLCSL lJi3~ LUUt5LY { bUftLLfLUCU)

FRtJ

Error

1

Hmmlln :~;s”r
mmmHl

UIIUNIIUK
UIUIUlllll
OIIBB DUMB
NNwlllnn

UIBBn UIB

NIUwUlll
OOUNUB
OBOUIIIIU!I
DUllllln Ul
nNlllllllBB
ON NNIIIIB EISA
lllln BNIBn ~zz~er

BBOBOIIBB
Owlnlllln
Ollowlllll

RBOBBBBB

..

.-.

.-.

.:.

= LED On or Flashing..

.:.

..

o

‘ataca’heMiss
Cache Done

Memory Interface EIR
Memory Interface HPMC
Memory Interface
Memory Interface Invalid

Address
Memory Interface Single Bit

Error
Memory Interface Double

Bit Error
Memory Interface Diagnose

Register
Floating Point Registers

Floating Point Instructions
Floating point Traps
EISA Init

‘lsAmDRTest
ADDR TestFailure

EISA PatternTest
EISA PatternTestFailure
ROM Checksum Failure

I

I

I

I

4–4

(Continued)

Troubleshooting

Table4–1. Sel#est LED Codes (Continued)

LED Display FRU

.

87654321
mmlml
mHHHHl#
Ollunnllllll

OH BOUDHU

OBBOIIMII II
Dnwlllnll
OEBDUMU II

OBBBOOOU
DBBBDOOE
nUIUlrlUl

Owlwl!l

llUIUIUln

OH HUHOB
nEBMn Ulll

OH HBUHBB

DBBBBBBB

DUBKBUBO
nnnMBBBB

‘emo~

Error

onboard~wwrror

RAM SLot lH Error
RAM Slot 2H Error
RAM Slot 3H Error

RAM Slot 4H Error

RAM Slot 5H Error
RAM Slot 6H Error
Onboard RAM (OL) Error
RAM Slot lL Error
RAM Slot 2L Error

RAM Slot 3L Error
RAM Slot 4L Error

RAM Slot 5L Error

RAM Slot 6L Error

RAM Contlguration &
TestIn Progress
No RAM Found

Non– Destructive RAM Test
RAM Configuration & Test

.. .

..

.. .

.-.

= LED On or Flashing

.-.

.-.

.-.

n

(Continued)

Troubleshooting 4-5

Table4–1. SelfiestLED Codes (Continued)

4-6

Troubleshooting

L

Table 4–2. PDC LED Codes

LED Display

Status
87654321

HmHHHlll

Hnnnolll!ll

Destructive Memory Init

Non– Destructive Memory Init

Bollwll!ll! Conso’ese’ection

1111 Boo Bon ‘OOtDevicese’ectiOn

lwwlnll%

Autoselection Failureto Find Boot Device

Honwlnn ‘aunchinglpL
BOB OUMBB ‘OcHand’erEntered

BUBOHOOU

llnwlwlE

Branching to OS TOC Handler
Branching to OS HPMC Handler

Bnnlllllllln ‘lsAsubsystemlnit
MO BOMOHB

lllllwlllnll

Bowlrlnl!l

Setting Up Default EISA Config

At Least One Selftest Failed (Service Mode)

Error Reading EEPROM

llloti Boo Hll ‘ne~ectedlntenu@

BOB BOOBB ‘OcOnsO1eLOcated

HO HBIIIOU ‘pMcHand’in@it

HUB BOUOI

HO BMOBHU

Eun Bnn MB

BOMB HIIDU

..

.-.

.-.

.-.

= LED On or Flashing

.-.

.-.

.-.

D

HPMC Due to Cache Error

HPMC Due to Memory Error

HPMC Due to Bus Error

Nested HPMC Detected

(Continued)

Troubleshooting 4–7

Table 4-2. PDC LED Codes (Continued)

LED Display

.:.

...

.-.

...

= LED On or Flashing

.. .

.. .

II

.

Status

Error Writing EEPROM

Unable to Determine Valid Processor Speed

Processor Speed Sensing
Problem Calculating Memory Control Values

Bad Memory Hardware

4-8 Troubleshooting

Table4–3. ISL LED Codes

LED Display

Status
87654321

mHHHHHl lsLExecuting*
NHHHHm

Uollnnonn

Uonnlllllll!

OOUIIOMUB

UODIIOBBU
Unnunullll

Uonl!llnlll!l

Onllllnl!lno

ISL is Autobooting from the Autoexec file.
ISL Cannot Find Autoexecute file.

No Console Found. ISL Autobooting.

Directory of utilities is too large.
Autoexec File is Inconsistent.

Error Reading Autoexec File.

Error Reading from Console.
Error Writing to Console.

Not an ISL Command or Utility.

OOUBU MOB
olln Bnllnn System,D “

nlln Bnnl!B “

onun~nnn
UOUBBOOH “

Unllallllllll ~an,sconf’gured

onll BBrln B

Oonul!llun

OOIIBHHOH

Onnll BHBn

OOHODUUH

..

.. .

.-.

.-.

= LED On or Flashing

.. .

.-.

.-.

u

Utility File Header Inconsistent: Invalid

Error Reading Utility File Header.

Utility File Header Inconsistent: Bad Magic
Num,er

Utility Would Overlay ISL in Memory.

Utility Requires More Memory

Error Reading Util;ty Into Memory.

Incorrect Checksum: Reading Utility Into

MemoV

System Console Needed.
Internal Inconsistency: Invalid Boot Device

Class
Destination Memory Address of Utility is

~nva~~d

“

.

(Continued)

Troubleshooting 4-9

Table 4–3. LSLLED Codes (Continued)

LED Display

Status
87654321

Uommll

OOBDIIOBB

Dllnnlllllln

nnBllrll!loll!
Dnnllo MBu

Internal Inconsistency:pdc cache entry

Internal Inconsistency: IODC ENTRY INIT

Internal Inconsistency*IODC

~*~y ,~,~~onso~e -

Internal%consistency: IODC

ENTRY INIT Boot Device

Utility F~e Header Inconsistent: Bad aux id

—

1

Ilollnn BBll ‘adutdity File Type -

.. .

.-.

.-.

.. .

= LED On or Flashing

.-.

.:.

D

4-1o

Troubleshooting

Table4–4. HP– UXKemel LED Codes

LED Display

Status

87654321

lmnHHHlo
BHBBOOUB

IBMllllolln

BBBBU BOO

HBBBn Hno

~~~~~oou

00000000

Orlnnllnnll

Kernel Loaded and Initialization Begun.

Kernel Has Entered maino.
Kernel Is About to Configure 1/0 System.

Kernel Is About to Mount Root File System.

Kernel Is About to Set Up Page– Out
~aemon

Kernel is”About to Startthe “INIT” Process.

‘hutdOmlnprOcess*

‘OcDumpo

Ononll non ‘pMcDump”

OOHIIOOIIB ~ndica~or~

..

.-.

.-.

.-.

= LED On or Flashing

.-.

.-.

.-.

o

Operating SystemExecuting with Load

●

Troubleshooting

4-11

Dealing with a Boot Failure

If your usual boot device (typically a disk) is not responding as it should. you must
attempt to boot from the disk (or another boot device) by selecting it manually.

To boot a device manually, follow these steps:

1. Turnoff the power to the workstation, wait a few seconds. then turnthe pow­er back on.

20 Press Esc .

c1

In a few seconds, this message appears:

Terminating selection process.

A short time later, this message appears:

Searching for potential boot devices.

To terminate search,

Device Selection Device Path Device Type and Utilities

Your workstation is now searching for devices that may hold file systems
from which it can boot HP–UX. As they are found, they appear in a list,
similar to the following sample list:

Po
PI scsi.5. O
P2 scsi.2. O
P3 lan.123456–789abc

Thisprocess maytake several minutes. Youcanterminate thesearch atany
time bypressing ESC .

scsi.6. O

o

press and hold the ESCAPE key.

QUANTUM PD42 5S
Quantum PD425S

TOSHIBA CD–ROM DRIVE

homebase

4-12 Troubleshooting

When the search ends, the following list of actions appears:

b) Boot from specified device
s) Search for bootable devices
a) Enter boot administration mode
x) Exit and continue boot sequence

?)

Help

Select from menu:

Ifnodiskdevices arelisted. thenyour workstaton isfailing tocommunicate

with its disks. Recheck the SCSI connections andtryagain.

Ifnodevicesarelisted atall. alternative methodsforbootinq shouldbetried,

b

suchasconnecting anexternal CD –ROMdrive.

s. Ifthesearch locates adisk, attempt to boot fromitby entering the b(boot)

command and a device selection number from the list. For example. if a SCSI
disk is listed as item PO(as in the example list above), enter the

following:

Select from menu:

b PO [=)

After a few seconds, the boot messages begin to appear on the screen. You
may hear sounds coming from the disk drive and see a sequence of changing
patterns on the LED display.

a. If your workstation stillfails to boot, there is either something wrong with

the file system or with the hardware.

Boot Administration Environment

The Boot Console User Interface provides an “interactive” environment after the
power– on sequence. The Boot Console User Interface must be invoked before
the Initial Program Loader (IPL) routine. Users do not have to interact with the
interface when the AUTOSELECT mode isenabled.

The Boot Console User Interface executes user–entered commands that perform
the following functions:

Display the stateof Autoselect mode using the AUTO command.
Set the state of the Autoselect mode using the AUTOSELECT command

with either the ON/ OFF option.
Boot from the primary or alternate boot path or any specified path using

the BOOT command.
Set or display the real–time clock value using the DATE command.

G

Troubleshooting

4–13

. Return to previous menu using the EXIT command.

● Set or display the Fastsizevalue (amount of memory initialized during

boot) using the FASTSIZE command.

. Display a menu of commands using the HELP command or a description

of any command as an option to the HELP command.

. Display the model number. version numbers, and jumper settings on the

System card using the INFO command.

. Display the current LAN STATION ADDRESS value in stable storage

using the LAN_ADDR command. Must use SS_CONFIG to set this val­ue.

. Display the current FDDI STATION ADDRESS value in stable storage

using the FDDI_ADDR command. Must use SS_CONFIG to set this
value.

● Select an operating system for the next boot attempt using the OS com-

mand.

. Set or display the current values for the console, keyboard, primary, or

alternateboot paths using the PATH command.

e Display the most recent HPMC~or TOC error information logged into

Stable Storage using the PIM INFO command.
. Reset the SystemUnit using the RESET command.
. Search for possible boot devices using the SEARCH command.
. Display/Set secure boot mode or the ability to interact with the console

device within the first 10 seconds before boot device selection is disabled
using the SECURE command.

. Display the results of the previous search command using the SHOW

command.

Syntaxchecking is performed for any supported commands. Error statusis dis­played on the console along with any relevant information.

Stable Storage

Stable Storage is non–volatile memory associated with each PA– RISC processor
module. Stable storage is used by the processor (CPU) to store device path infor­mation, the state of the boot flags, HPMC error reformation, and operating system
initialization data.

4-14

Troubleshooting

Boot Command Notations

The BOOT command supports the following three notations:

● Mnemonic

● PA- RISC 1/0

● Path number

Type help scsi or help Ian for more information on the boot path parameters.
Here are examples of mnemonic notation:

● BOOT FIETIJFINwith “no parameters” selects the primary boot path in

● BOOT with the ALTERNATE or ALT parameter selects the alternate

Here is an example of path number notation:

● BOOT PI R=URN

c1

stable storage.

boot path in stable storage.

the SEARCH command.

c1

attempts to boot from the second path indicated by

Supported Boot Paths

SCSI devices are bootable when connected to the SCSI port on the Systemcard.
Diskless workstations can only boot from the LAN port on the Systemcard.

Invoking the ISL Environment from a SCSI Device

Power–on (or cycle the power) the SystemUnit and press ESC to stop the

Stop the selection process and invoke

boot process and then press
the Boot Administration mode (environment). The following screen appears:

b) Boot from specified device
s) Search for bootable devices
a)

Enter Boot Administration mode

x)

Exit and continue boot sequence

?) Help

Esc to

o

D

Select from menu: _

Troubleshooting

4–15

z. Types RmURN

c1

er) utility in their LIF directory. The following screen appears:

Searching for bootable devices.

To terminate search, press and hold the ESCAPE key.

to search for devices with the ISL program and hpux (load-

Device Selection

Po scsi.6.O QUANTUM PD425S

b) Boot from specified device

s) Search for bootable devices
a) Enter Boot Administration mode
x) Exit and continue boot sequence

?) Help

Select from menu:

TypebpOipl R~URN toinvoketheISL environmentfrom the210MB
Quantum disk. The following messages, the ISL banner, and the ISL prompt

are displayed:

Trying scsi.6.O
Boot path initialized.
Attempting to load IPL.

Hard booted.

u

ISL Revision A.00.09 March 27, 1990

ISL>

—

Device Path Device Type

—

Q. Typels R~lJRN

s. Typehpuxbootdisc(;O)/hp-ux R~URf’J toloadtheHP–UXenvironment

4-16

C)*CI

theISLcommands. andthefilesin theLIFdirectory onthescsi
device.

from thescsi device.

Troubleshooting

or hstf R~URN to review the state ofthe ISL boot flags,

c1

ISL Environment

The ISL environment provides the means to load the operating system (HP–UX)

environment. The ISL environment also provides an offline platform to execute

diagnostic and utility programs from a boot device when HP–UX does not load.
The ISL program is the first program loaded into main memory from an external

media (L~~ disk. or tape) and launched by the initial program loader

(IPL) routine during the Boot Administration environment.

The ISL environment provides the following capabilities:

. Execute user– entered commands to modify boot device paths and boot

options in stable storage.
. Run off–line diagnostic programs (MULTIDIAG, IOMAP).
. Provide automatic booting of the HP – UX 0/S after power—on or reset.

The ISL program provides a standalone environment for loading offline diagnostic
and utility programs from the LIF directory. The ISL program also provides user
commands to configure the boot parameters into Stable Storage.

ISL User Commands

There are several commands available in the ISL environment that allow a user to
obtain information about the boot characteristicsof the systemor to modify these
characteristics.

● display – displays the boot and console paths in Stable Storage and to

determine the current setting of the ISL Boot Flags.

● PrimPath _

entry in Stable Storage for the primaryboot device begins at byte address

modifies the primary boot path entry in Stable Storage. The

Oand ends at byte address51.

● altpath –

modifies the alternate boot path entry in Stable Storage. The

entryfor the alternate boot device begins at byte address 128 and ends at

159.

● conspath –

modifies the console path entry in Stable Storage. The entry
in Stable Storage for the console device begins at byte address 96 and
ends at byte address 127. The entryfor the keyboard and mouse devices
begins at byte address 160 and ends at 191.

● listautofl or lsautofl

– lists the contents of the (HP–UX) autoboot file.

&

. support – boots the Support Tape from the boot device.

● readss

– displays 4 bytes (one word) from Stable Storage. The readss
command requires a decimal number between Oand 255 to address four
bytes in Stable Storage.

Troubleshooting 4-17

Running the Disk– Based ISL Diagnostics

To run the ISL–based diagnostics in the LIF directory on the System Disk:

1. Invoke the ISL environment from the System Disk.

/’

z. Type 1s(or Iistf) RETURN

and utilities available in the LIF directory.

s. Type multidiag RETURN

from the System Disk. (This test takes several minutes to complete and ap­pears to be in a loop when a graphics monitor is the system console.)

NOTICE: multidiag contains a loopback testfor audio

A. Type iomap R~URN

the System Disk.

u

c1

c1

after the ISL prompt to list the ISL diagnostics

after the ISL prompt to invoke the multidiag test

testing. To run the loopback test, you need
to attach the audio test cable (part number
46081 –61601) to the audio input and audio
output connectors.

after the ISL prompt to invoke the IOMAP test from

4-18

Troubleshooting

Verifying the System Operation with SupportWave

HP–UX Version 9.0 uses a diagnostics product called SupportWave. To verify
your system operation, SupportWave contains the Support Tools Manager.

You can access the Support Tools Manager while in a terminalwindow: if you are
using HP– WE as your interface. you can also access the Support Tools Manager
through the sys_admin directory.

Three interfaces are available with the Support Tools Manager: a command line
interface (accessed through the cstm command), a menu interface (accessed
through the mstm command). and the graphical users interface (accessed through
the xstm command)

To invoke the command line interface, type the following in a terminal window:

cstm RmURN

#

The following screen appears:

*************** *************** *************** *************** ****
****** ******
******

******
******
******
******
****** ******
******
****** ******
******
******
****** ******
*************** *************** *************** *************** ****

System mapping in progress . . .

(C ) Copyright Hewlett Packard Co. 1991,1992

c1

SUPPORT TOOLS MANAGER

Command Line Interface

Version A.OO .12

Part Number

All Rights Reserved

B2478-1OOO2

******
******
******
******
******

******

******
******

CSTM>

Atthe CSTM>prompt, youcanenter several commands. Toseewhat commands
are available, type the help command.

To verify the system operation, type the following:

CSTM > verify all R~URN

The following messages appear:

Verification
Verification
Verification
Verification
Verification
Verification

has started on device (CPU).

has started on device (FPU).

has started on device (0/0/0).

has started on device (2/0/1.5.0).

has started on device (2/0/1.6.0).

has started on device (2/0/2).

c1

Troubleshooting 4-19

CSTM>Message from (0/0/0):

“A

\

This graphics test displays a number of graphics images on the

screen of the graphics device being tested.

not currently running on that display, X Windows will be started

and run for the duration of the test.

brary (/usr/lib/libsb.sl) should be present to run this test.

CAUTION: This test will fail if any portion of the test window
is modified or overlaid in any way.

NOTE :

If a WE login screen is currently displayed on the moni-

tor,

the test will wait until someone logs in the Hl? VUE on the
graphics monitor to release the lock. The test stops if the
Screen Saver times out,
vated.

WARNING: Do not run this exerciser with any other operation.

(Type ‘R’ for Ready, Type ‘S’ for Skip) [R] >>

it runs again once the Screen is acti-

If an X server is

The Starbase shared li-

When~ou seethepromptshown above,typer R~URN

Verification of

Verification of

Verification of

Verification of

Verification of

Verification of

Typing RETURNat this point returnsthe CSTM> prompt. Nowtypethefollow-

c1

ing:

A

(2/0/1.5.0) complete. Result status – (Success).

(2/0/1.6.0) complete. Result status – (Success).

(CPU) complete. Result status – (Success).
(FPU) complete. Result status – (Success).
(2/0/2) complete. Result status – (Success).
(0/0/0) complete. Result status – (Success).

m.

●

Ifanytestsfail, further diagnosis isnecessary.

❑ 0
❑ 0

4-~()

Troubleshooting

Field Replaceable Units 5

This chapter provides a list of the Field replaceable units (FRUS) and illustrations
for the FRU removal and replacement.

The tools required for FRU removal and replacement areas follows:

#1 Phillips screwdriver with 100–mm (4–in.) blade

Light–duty, flat –tipped screwdriverwith 150–mm (6–in.) blade

Needlenose pliers

,.

WARNING:

NOTICE: To maintain FCC/EMI compliance, verify

For each of the removal procedures in this
chapter. you must shut down the operating
system,power off the system.and unplug the
power cord from the wall.

that all covers are replaced and that all
screws are properly seated.

Field Replaceable Units 5-1

Table 5– 1 listsall the FRUS for the Model 735.

Table5-1. FRU List

EXCHANGE PARTS
Part Number

A2095 –69510
A2095 –69033
A2084-69001
A2084-69002
A1094–69O12
A1094–69OH
A2095 –69001

A1094–69521

Part Description
Model 735 Processor Board
Core 1/0 Board

525–MB Single–Ended SCSI Disk Drive

1.O–GB Single–Ended SCSI Disk Drive

&

420–MB Single–Ended SCSI Disk Drive
21O–MB Single–Ended SCSI Disk Drive

1.O–GB Fast/Wide SCSI Disk Drive
8–MB SIMM Card

A2512-69001 16–MB SIMM Card
A2517-69001 32–MB SIMM Card

A1094–69531

25525–69001
25567–69(J)1
25560–69001”

A1094–69OO7
A1659–69001

EISA Interface Card
EISA SCSI Fast, Differential Controller
EISA LAN Adapter
EISA HP–IB Adapter
Floppy Drive (1.44 MB)
CRX Color Graphics Controller

A1436–69571 CRX– 24 Color Graphics Controller
A1924–69001 GRX Grayscale Graphics Controller
A2094-69001
A1097–69OO3
A1097–69OO4
A2088 –69001

19–in. Color Monitor (A2094A-SONY) N. Hem.
19–in. Color Monitor (A1097A.C–Hitachi) N. Hem.
19–in. Color Monitor (A1097B.D–Hitachi) S. Hem.
19–in. Grayscale Monitor @2088A)

NON–EXCHANGE
PARTS

Part Number Part Description

AM54-69571
A2095-66584

A2095-6~586
A2095 –66580

A2095-62016

CRX– 242 Color Graphics Daughter Card

LAN AUI Slider Module
ThinLAN BNC Slider Module
FDDI LAN Slider Module
Fast.Wide SCSI Cable (Internal)

5-Z

(Continued)

Field Replaceable Units

Table 5–1. FRUList (Cont.)

NON-EXCHANGE
PARTS

Part Number Part Description
A1094–6OO1O Single–Ended SCSI Disk Tray
A2095-00016 Fast/Wide SCSI Disk Tray
A1658–62018 Fast/Wide SCSI Cable (External)
A1658–62024
A1094–616O4

SCSI Terminator for Fast/Wide

Single–Ended SCSI Cable (Internal)
A1094–616O6 SCSI Floppy Extender Cable (Internal)
A1094–616O1 Single–Ended SCSI Cable (External)
A1094–616O5 SCSI Device Tray Power Cable
1420–0314

Calendar Battery
1252–3932 SCSI Terminator for Single–Ended
2110–0520 LAN AUI Fuse
A2095 –84002 Model 735 Front Label
A1094–6OOO1 Chassis Assembly (Less plastic covers)
5041–2452 Plastic Top Cover
A1094–6OOO3 Bezel for Floppy Drive
A1094–6OOO2 Blank Bezel
0950–2081 Power Supply
A1094–665OO Backplane Assembly
A1094–62O22 Deskside Pedestal
5061–6572 Large Cooling Fan
5061–6573 Small Cooling Fan
A1094–6654O LED Display Card
A1094–61O62 LED Cable
A1094–66541 Switch Card
A1094–616O3 Backplane Cable
2090–0315 19–in. Color Monitor (A2094B) S. Hem.
C1429B #Axx Keyboard, PC–style (must supply localized option)
46021B #Axx

Keyboard, HP–UX (must supply localized option)
46060–60202 Mouse

For service information and part numbers for the CRX– 482 graphics option, see

lIPA2091A Graphics Processor CE Handbook (A2091 –90039).

Field Replaceable Units 5-3

Figure 5– 1 through Figure 5–

Observe the notices and prerequisites for removing each FRU. Replacement is

the reverse of removal, unless noted.

15 illustrate how to remove the individual FRUS.

Pedestal Feet

5-4

Figure.5–1. Removing PedestalFeet

Field Replaceable Units

Top Cover

Before removing the top cover. remove the pedestal feet (if installed).

.

IF’e-“

Figure5–2. Removing Top Cover Screws

Field Replaceable Units 5-5

\

6?’

r’

I

I

I/

-,,’

Ii’

e

,/

/

/

/

/

5-6

Figure5–3. Lifiing Top Cover

Field Replaceable Units

.

Power Supply

Before removing the power supply remove the EISA card adapter assembly.

Figure5–4. Removing the Power Supply

Field Replaceable Units 5-7

>

Backplane/Fan Assembly

Before removing the backplane/fan assembly, perform the following steps:

. Remove the pedestal feet.
. Remove the top cover.

● Remove the power supply.

● Remove the graphics card.

. Remove the core 1/0 card.
. Remove the processor cad.

5-8

Figure 5–5. Backplane/FanRemoval

Field Replaceable Units

f R?

Figure5– 6.Removing the Fans and Backplane AssenzbZy

Larqe

Field Replaceable Units 5-9

Disk Drives

Before removing the disk drives disconnect external SCSI cable.

. .

5-1o

C@”

Figure5– 7. Removing theFirstDisk Drive

Field Replaceable Units

NT’

Figure5–8. Mounting the Disk DriveAssembly on the Disk Tray

SCSI Cable Connector

Figure 5–9. Connecting Cables to the Disk

ector

Field Replaceable Units

5-11

Core 1/0 and Processor Board

Before removing the Core 1/0 and Processor Boards, disconnect all internaland
external cables.

/’-1..

5-12

v

Figure 5– 10. Removing the Core 1/0 andProcessor Boards

Field Replaceable Units

and Bulkhead

SCSI Speed
Jum~ers

Figure 5– 11.Component Locations

System EEPROM

When replacing a processor board, remove the EEPROM from the failed proces-

sor board and install it in the new/exchange processor board, as shown in
Figure 5– 11. Remove the EEPROM from the new processor and place it into the
de~ectiveprocessor. (This is required for the board test/repair process.)

NOTICE:

The EEPROM on the processor board stores the 1/0

configuration information. To retain this information
when you replace a processor board. move the origi­nal EEPROM to the new processor board.

CAUTION:

Use an anti– static strap to prevent electrostatic dam­age to the EEPROM. Electrostatic damage can de­stroy the EEPROM or erase configuration informat­ion from the EEPROM.

Field Replaceable Units

5–13

Memory

Before removing the memory, perform the following steps:

. Remove the Core 1/0 Board.
. Remove the Processor Board.

5-14

Figure 5– 12. Removing Mer.no~Boards

Field Replaceable Units

. The Model 735 processor board has 16—MB main memory resident (unre-

movable). Therefore. the upgraded systemwill have 16 MB more main

memory than the original system.
. The SIMMS must be installed as pairs (two cards of the same capacity).
. The Model 735 has sixpairs of slots (numbered 1through 6).
. The slot pairs on the Model 735 processor board are arranged in two connec-

tor blocks, labeled H(igh) and L(ow). The pair numbering starts in the middle

of the board, one in each connector block.

● You load the boards left to right when the board is positioned as shown in

Chapter 3. Startwith the highest number H slot that will be occupied when

installingthe memory cards in the new processor board (if you are installing

four pan-sof cards, slot 4H is the highest number H slot). You must then fill

the lower number slots in the H block. You then fill the lower numbers in

the L block, working toward the highest number L slot that will be filled.

. If you later need to add more SIMM cards, you will need to remove the cards

already installed in the H block, and startinstalling the cards at the highest

number slot to be used. The cards already installed in the L block may re­main installed; just add the new cards to the higher numbered slots. Be sure
that the SIMMS remain paired properly (two cards of the same capacity oc-

cupying the salineslot number in the H and L blocks) when you add new

cards.

Field Replaceable Units 5–15

Calendar Battery

Before removing the calendar battery. remove the Core 1/0 Board.

CAUTION:

Fibg.we5– 13. Removing the Calendar Battery

Discard battery according to manufacturer’s
instructions.

5-16

Field Replaceable Units

LAN Slider Module

Before removing the LAN slider module, remove the Core 1/0 Board.

. .

.-

Fi&qre5– 14. LAN SliderModule Removal

Field Replaceable Units

5-17

Graphics Board

Before removing the Graphics Board, disconnect cables.

.

5-18

Field Replaceable Units

Front Control Panel

Before removing the front control panel, perform the following steps:

. Remove the pedestal feet.
. Remove the top cover.

. Remove the disktray.

.>

‘,, .

Figure5– 15. Removing the FrontControl Panel

❑ 0
❑ 0

Field Replaceable Units

5-19

Diagrams

Figure 6– 1 shows the systemblock diagram.

Diagrams 6-1

..........

...........

..........

...........

..........

...........

..........

...........

..........

...........

..........

...........

..........

...........

..........

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. . . - .-. : - :::::::

. . . . . . . . .

71!!!%4

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Video z Graphics

......

..... ..

......

.......

......

......

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r

....................

...................

“::==:2: HP-HIL

..... ...............

.....

...... .

......

:;:-.-j*

..............

...... ............................ ............

...... ................................... ........

>~~:~:~,<.....

..................

......................

..................

IE

..... .............

..... .............

...... ............

‘:::x:’::;’:~~:>-”””” ----

..................

... . ... ............. .... ...... ....

..... .. ... ...... ......... ... ... .....

....... .. ......................... .... .. .......... . ... ............ . ... .....

..... . . ..

..........

.........

..........

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......

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.......

..........

.........

..........

.........

..........

..........

:<::1:1<~-

............

............

..........

..........................................................................................................................

............................................

............... ...................... ..........

................................... . . . .........

.........

.................

...... ...........

..... ............

..... ............

...... ...........

d

..-.-.-.:::;;::s<:<;<:>-:2::w.::-;":+-;-:-:-:-;:-;-;-;-;";-:"::

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......

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Audio ....._

...... ...................................

..............................................

...... ....

...... ....

...... ...

...... ....

...... ...

k-l

... . ... .............

.... ... ...........------------....................-............................------

......

.....

..... ... .............

.....

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.. ....

EiEz$eii@8FE~$

...........-----------.-............. ................-.-.-.-.-:---------.. ........

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System

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.......................................

......................................

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...............................----------------------------------........-----

.......................................

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.......................................

:$~:$z:::$:z::zz:zz::

........................................-----------.-.........................

....................--------------------......................-.-.............

........-.-...---.-.-.-.-.-.--.=--------

.............................

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lee””--------”-”--”---””----

...........................

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.

6–2

Figure6– 1. System UnitFunctional Block Diagram

❑ lcl
❑ ID

Diagrams

Reference 7

This chapter provides part numbers and titles to documents which can be used for
reference.

Installation Manual

. .

A2095-90000 HP Apollo 9000 Series 700 Model 735

Hardware Installation Guide

Service Manuals

A2095 –90002”

A2091 –90039

09704–90041

B2355 – 9003
5960–1511

Reference

A2095 –90001
A2512-60000

A2563 –90000
A1984–90001

A2665 –90000

HP Apollo 9000 Series 700 Model 735

Customer Eng. Service Handbook
HP A2091A Graphics Processor CE Handbook
Precision Architecture RISC: HP APO11O9000 Series 700

Diagnostic Manual
SystemAdministrator’s TaskManual HP Apollo 9000 Series 700
Servicing Hewlett–Packard Workstation Monitors

1

Manuals

HP Apollo 9000 Series 700 Model 735 Owner’s Guide
Installing Additional Memory in the lIP Apollo 9000 Series 700

Model 735
SCSI Disk Drive Installation Guide
SCSI Floppy Disk Drive Installation Guide
FDDI Upgrade Instructions

G

❑ a
❑ o

Reference 7– 1

Service Notes

Place service notes here.

❑ o
❑ 0

ServiceNotes 8-1

B

block diagram, 6–2
boot admin mode, 4– 13
boot command notations, 4– 15
boot failure, 4– 12
boot paths, 4– 15

boot ROM diagnostics, 4– 1

c

calendar battery removal, 5– 16
configuration

FRU, 3– 1
mass storage, 3– 1
memory, 3– 12

connectors

monitor, 1– 13
system unit, 1–7

ac, 1–7
audio, 1– 10

graphics, 1– 12

HP–HIL, 1–8
network, 1–8
parallel, 1–8
RS–232, 1–9
serial, 1–9

Controls

monitor, 1– 13
system unit, 1–3

CPU components locations,

5–13

CPU removal, 5– 12

D

diagnostics, 4– 1

boot ROM, 4–1

diagrams, block diagram, 6–2

documentation, reference, 7– 1

E

EEPROM, data storage, 5– 13
environmental specifications,

2–1

F

fan removal, 5–9
first disk removal, 5– 10
front control panel removal,

5–19
FRU configuration, 3– 1
FRU parts list, 5–2
FRU removal

calendar battery, 5 – 16
CPU, 5–12
fan, 5–9
first disk, 5– 10
front control panel, 5– 19
memory, 5– 14
pedestal feet, 5–4

power supply, 5–7

Index– 1

top cover, 5–5

I

N

network, connector, 1–8

installing memory cards, 3– 13
ISL commands, 4– 17
ISL diagnostics, 4– 18
ISL environment, 4– 15

J

jumpers, SCSI ID

HP Winchester drive, 3–8,

3–lo

Micropolis drive, 3–9

Quantum drive, 3–6

Seagate drive, 3–7

L

LED error codes, 4–2
LEDs, 4–2

system unit, 1–5

M

mass storage configuration, 3– 1
memory configuration, 3– 12
memory removal, 5– 14
monitor

connectors, 1– 13
controls, 1– 13

P

part numbers, 5–2
pedestal feet removal, 5–4
power supply removal, 5–7
preventive maintenance, 2–2

R

reference documentation, 7– 1
regulatory requirements, 2–2
RS–232

connector, 1–9
pinout, 1–9

s

SCSI devices

default IDs, 3–2
terminators, 3– 1

SCSI IDs, 3–2

jumpers

floppy drive, 3– 11
HP Winchester drive, 3–4,

3–5,3–8,3–10
Micropolis drive, 3–9
Quantum drive, 3–3, 3–6
Seagate drive, 3–7

serial

connector, 1–9

pinout, 1–9
service notes, 8– 1
specifications, environmental,

2–1

Index–2

stable storage, 4– 14 toubleshooting, boot faliure,
SupportWave diagnostics, 4– 19

4–12 -

troubleshooting, 4– 1

ISL commands, 4– 17

T

terminators, 3– 1
top cover removal, 5–5

ISL diagnostics, 4– 18

ISL environment, 4– 15
LED codes, 4–2’
SupportWave diagnostics,

4–19

❑ 0
❑ 0

Index–3

Documents for this printer should have 1/4” margins on all sides.
The following items are outside the printable region and may cause the printer
to print the

Rule(s) on page O of -job.
Character(s) on
Character(s) on page 86 of job.

page incorrectly:

page 84 of job.