HP 9000 300, 9000 350, 9000 330, 9000 320, 9000 318 Installation Reference

Installation Reference

HP 9000 Series 300 Computers

HP

Part

umber

98561-90000

Fliiil

~~

Hewlett-Packard Company

3404 East Harmony Road. Fort Collins. Colorado 80525

HEWLETT

PACKARD

NOTICE

The information containedinthis

HEWLETT-PACKARD MAKESNOWARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL. INCLUDING. BUT NOT LIMITED TO.
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

for errors contained herein or direct. indirect. special. incidental or consequential damagesinconnection with the furnishing. performance.
or

use of

this

material.

documentissubject to change without notice.

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WARRANTY

A

copy

of

the specific warranty terms applicable to your Hewlett-Packard product and replacement parts can be obtained from your local

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and

Service

Office.

CopYright © Hewlett-Packard Company 1986. 1988

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pnor written permission

Use. duplication or disclosure
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In

Technical Data and Software clauseinFAR

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Printing History

New editions of this manual will incorporate all material
edition.
additional pagestobe merged into
indicated by a revision
indicates
on a previous page are

The
date
incorporatedatreprintdonot
changes when extensive technical changes are incorporated.

May 1985 Edition 1
May 1986 Edition 2
December 1986
November 1988

Update

the

manual printing

changes when a new editionisprinted. (Minor corrections and

packages may be issued between editions

the

manual by

dateatthe

changes on each page. Note

not

considered revised.

date

and

Edition

Edition

3

4

bottomofthe

part

number

cause

the

that

pages which are rearranged due to changes

indicate its

datetochange.)

the

user. Each

page. A vertical

updated

and

current

The

since

contain replacement

updated

barinthe

edition.

updates

manual

the

previous

page will

margin

The

printing

which are

part

number

and

be

Printing

History

iii

iv

Printing

History

Table of Contents

Chapter1:Installing Your

Introduction.
Getting
How

This

Your

Installing Your

The
The
The
The

Chapter2:Reading the Self-Test

Self-Test Messages

Status

Where to Go Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Error
Boot
Boot

RunninganExtended
What

To Do When
WhereToGet
Boot

ROM

Where to Go Next

Notes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...1

Started.

Reference Is Organized 2

Computer's

Computer
Computer
Monitor Section 8
Keyboard
Video Display Section

Messages

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ROM
ROM

Help

Error

System

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...1

Parts

Section 5

Section 17

Beeper
Errors

Memory

Errors

Messages

20

24
27

..

27

..

28
28
29

Test

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Occur 30

..

30

31
31
31
32

4
5

Chapter3:Reference

Replacing
Processor Board Switches 35

the

Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Processor Boards for Model 320 37

Processor Boards for Model 330. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Processor Boards for Model 350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Processor Board for Model 318 39
Processor I30ard for Model 319 39
Processor Board for Model 340 40

Processor Boards for Model 360. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Processor Boards for Model 370 40
Setting

Processor

Board

Switches 42

Table of

Contents

..

34

..

38

..

40

v

Human

Interface

Human

Card

Interface

Switches

Card

Switches

System Interface Board Switches

HP-IB

and

RS-232 Switches 46
Optional Disc Interface Switches 47
LA

J Switches

Chapter4:Glossary

Chapter5:Installing Add-on Accessories

43
44
45

48

VI

Table of

Contents

Installing

Your

Introduction

This

manual covers

and

keyboards.

For

the

only.

The

purpose of consistency,

term, "the computer" will be used when referringtoany of

the

installation of all Series 300 computers, as well as

Getting Started

Your new
it

setupand

right place.

computer

running,

has

and

System

their

the

computers

just

arrived. You're looking for some easy instructionstoget

you've

turned

will be referredtoby

to this reference for help. You've cometothe

their

product

the

various models.

1

monitors

number

Before you proceed,
computer
reading this reference. You're concerned
finally
you're afraid
schematic of

Forget it.
computer
be

ready to load

documentation. Yes, we know

put

the book down

that

the

That's

system

we

wanttoaddress a

and

actually

we'll presume you have a

computer,

not

together

and

and

tell youtofigure it

goingtohappen

and

turniton.

use your

operating

few

preconceptions you may have

that

you may be less

that

you'll havetoread for hours before you

do

something

Ph.D.

here.

This

When

system or applications program.

with
in electrical engineering, give you a
out

for yourself.

reference tells you howtoput

you're finished

than

enthusiastic

your computer.

with

this manual, you'll

Installing Your

Or

perhaps

System

about
about

can

your

1

How

This
procedures as you

This Reference

reference has two chapters. Please read

go.

Is

Organized

them

in order, performing

the

installation

Chapter
your installation guide
your system.
problems.

Chapter
system

Reference.
tion,
to

Glossary.

Add-on Accessories.

you will install

accessories which you purchase

1 - Installing Your System.

It

expands on

2 - Reading

and

read and

This

but

that

may be valuableata

this section from

This

The
interpret

section contains information

the

section contains definitions of terms used in

If

them

yourself. Store

is

organized.

the

Self-Test.

main

you purchase add-on accessories after your systemisinstalled,

The

The

procedure in

This

the

self-test messages.

later

bodyofthe

the

with

the

system willbeinstalledatthe

section you're now reading tells you how

rest of

chapter tells you howtoturn

date

guide where

installation instructions in this section. Those

the

Installation

that

you

or for

the

chapter

don't

tutorial

appropriate.

explains howtoinstall

Card,

and

deals with any

on your

normally need for installa­purposes. You are referred

this

reference.

computer

factory.

2 Installing Your System

'l-

_.-

-

-

....

--,,~-...,.;--~-_

-

....

·~_......-~····

Power Switch

Accessory Slots

Fans

HP-HIL

Interface

Your Computer's Parts

Line On
Indicator

.,

I".~'S'I'+:!-_

Power Socket Fuse

Voltage Select

Switch

Installing Your System 3

Your

Computer's Parts

The

Figures on
tointhis
of

the

however, look

Reference. Note

items

pointed

the

facing page show

out

the

same.

the

various

that

due to

maybein a different place

the

large

partsofthe

number

computer

of different configurations, some

than

in these Figures.

which are referred

They

will,

Power Switch ­on,

the

switchis"in" or flush

power

be
powered on, switch

is

off.

-LINE
is

Fans -

Accessory Slots - Remove these covers
accessories.

Power Socket ­cord.

Voltage Select Switch ­Vac.
to

Fuse - A fuse

ON

off,

the

The

running

The

The

runatthe

HP-HIL Interface - You will plug

Thisisthe

Indicator-This

indicatorisoff.

computer

when

power cordisshipped in

line frequency range is 48-66 Hz.

lower (120 Vac)orupper

ratedat250V, 8A,

has two small built-in fans to keep it cool.

the

the

The

three-pronged power socketisespecially designed for an

switch you usetoturn

with

green indicatorislit when poweristurned

computerison.Ifeither fan ever goes off while

computer

The

off

computerisdesignedtorunateither 85-129 Vac or 187-250

mustbein place for your

your

power on

the

front of

and

to

the

carton

(240 Vac) range.

HP-HIL cable into this receptacle.

the

computer;

call your

install memory cards, interface cards,

The

HP

Service Representative.

this reference came in.

voltage select switch sets

and

the

The

computertorun

off.

When

power

switchis"out" when

on.

When

power

fans should always

the

computer

and

other

HP

power

the

computer

safely.

is

is

4 Installing Your System

Installing

This

section explains how to install your system.Itexpands on

in

the

Installation Picture-guide,

The

computer

guide

due

here except for

Before you move on to
and

familiarize yourself

as you look over

There

are

section,

the

Your

comes in several versions.

to differences in

the

the

four sections to

Keyboard

Computer

the

monitors, which are quite different.

the

first step, lookatthe

wiLh

list.

the

section

and

deals

with

any problems which you may encounter.

Each

version has a different Installation Picture-

hardware. However,

the

computer

installation procedure:

and

the

parts.

Video Display section.

photoatthe

Find

The Computer Section

This

section covers unpacking

Remove the computer from this carton.

The

computerispacked in a large

ahead

and

Go

remove

the

and

computer

installing

carton

from

the

together

the

large box.

computer

withabox

the

procedure presented

the

versions will be covered together

beginning of this

each

part

on your own

the

Computer

mainframe.

section,

containing accessory items.

the

chapter

computer

Monitor

Placeiton

Place
the

computerisdesigned for remote operation. Be sure
inches) of spaceatthe
the

grill in

excessive

the

dust

your desk.

computer

the

front panel

or smoke.

on any convenient surface.

front

and

back for ventilation.

and

out

the

back. Do

It

not

need

not

beatyour work area, as

that

thereisat

The

fans draw cooling air

operate

the

computer

Installing Your System 5

least 50mm

through

in areas

(2

with

Position the Computer to Allow

Leave enough clearance

If

pressureisexerted against

damaged.

at

the

Free

Air Flow

back of
the

the

computer

computer-end of these cables, the connector could

for any cables

that

will be connected.

be

Open the

The
keyboard cables,

Compare the voltage settingtothe power cord.

Your
set
the

long

box

long boxiscalled

and

computer

at

the

setting

can be set to

factory to

and

change it if itisincorrect.

and remove the power cord.

the

Localization Kit.

this

manual.

operateatnominal line voltages of 120 or 240 Vac.Itwas

the

line voltage in your area. However, itisa good idea to check

and

I CAUTION I

The

The

best

way to check for correct
power cord,
cord.

computer

a higher voltage.

then

use

can be damaged if

the

furnished

set

settingisto

chart

to determine

for 120 Vac

determine whether you have

contains items such as power cords,

and

plugged into

the

correct

the

correct

setting

for

the

power

6 Installing Your System

Note: These drawings represent

the

wall connector end of

the

cord.

• •

(3

(0)

Australia

Country Part Number Opt. Voltage

Australia

Denmark

Europe

Great Britain 8120-1351 900

South

Switzerland
United
United

E

•

Denmark

8120·1369
8120·2956

8120-1689 902

Africa

8120·4211
8120·2104 906

States 8120-1378
States 8120-0698

N l

0

Europe

901
912

917 250V, lOA

903
904 240V, lOA

Check the voltage setting.

Now compare
of

the

computer.

the

voltage figure from

[Q]

&§)

• •

l N

Great

Britain

250V, 6

6A

250V,
250V, 6A
250V, 6A

250V, 6A

120V, lOA

• •

0

South Africa

Power

power-input socketonthe

• L

• N

• E

Plugs

NOTE:

may

Available Power Cords

the

previous

l N

cords

suppliedbyHP have

~

LineorActive

"hot")

Neutral

~

EarthorSafety Ground

are viewed

vary

within

step

with

N l

V

Switzerland United States

computer:

or

Identified Conductor

from

connector

country.

the

"':':'Ji-_-120V

CWJ

120V

polarities

Conductor (also

Shape of mOlded plug

end.

settingonthe

240V Position

United States

matchedtothe

"live"

called

rear panel

Position

l N

E

Q

•

240V

or

The

switch shouldbein

andinthe

down position otherwise.

Voltage Select Switch

the

up position if you have a United

States

120V power cord,

Installing Your System 7

Connect powertothe computer.

Locate

set

it to

the

power switch

the

off position

and

(that

press it in

is,

and

the

switchis"out").

outafew

times to get

the

feel of it. Now

Connect
the

the

power cordtothe

wall socket.

If

a replacement power

power cord

Computer's

power socket.

cordisneeded, make

thatisidenticaltothe

Then

sure

you

original. Otherwise, electrical

shock or equipment damage may result.

The Monitor Section

This

section covers installing your video display
computer
are

Medium-resolution Monochrome

This

Find and unpack the video board.

If

you orderedanunbundled system or are upgrading your system,
have come separately. Locate
stamped

Install the video boardinthe computer.

The
already located there, it

mainframe.

separated

by resolution

The

monitors are

and

whether

not

monochrome or color,

section covers installing a medium-resolution monochrome monitor.

the

video

board

on it.

video

board

must

be installed in

must

be removed

the

bottom

and

monitor

similar enough to cover together, so

carton.Itwill have

slot in

the

positioned elsewhere.

connect

order

and

and

the

an

HP

connecting it to

covered individually.

the

video

the

number

computer.Ifa

other

board

end

they

may

9S542A

board

to

the

is

Find the video display monitor carton.

The

monitor

furnished

with

your

computeristhe

Video Monitor.

Find

the

and

carton

unpack

containing your monitor.Itwill have

the

monitor

and

place it on a convenient surfaceatyour work area.

8 Installing Your System

HP

35731A/B 12-inch Monochrome

HP

35731

printed

on it. Go

ahead

ICAUTION I

Turn

your

computer

OFF

before installing

the

monitor.

ICAUTION I

Do

not

obstruct

Check the voltage select settingtobe the same as the computer.

Your monitor has a voltage select switch. Make sure
voltage range as

Find the audio/video cable.

A two-conductor cableisfurnished for audio
at

each end

Connect the audio/video cable.

Connect
Connect

Then

one end of

one end of

connect

and

the

the

otherismarked

the

the

other

the

computer.

the

"Video" cable to

"SPKR"

endstothe

air

ventsatthe

"SPKR".

cabletothe

monitor.

top

and

video. One

the

Video

Audio

and

that

Out

sides of

Out

the

monitor.

the

monitorisset to the

conductorismarked "Video"

connector on

connector on

the

the

computer.

same

computer.

Install the HP-HIL cable.

The

HP-HIL

other.

Locate

Connect
also

coded

Connect
also coded with one dot.

cableiskeyed.Ithas

the

two-dot end of

the

two-dot end of

with

two dots.

the

one-dot end of

the

the

the

HP-HIL

HP-HIL

HP-HIL

a black

cable.Itis

cable to

cabletothe

dotatone end

marked with two black dots.

the

computer.

monitor.

and

The

The

Installing Your System 9

two black

computer

monitor

dotsatthe

socket

receptacle

is

is

Connect powertothe monitor.

The

power cordislocated in

socket.

Turn

Then

the

monitor01.

connect

the

This

the

other

allows

carton

end to

the

containing

the

wall socket.

monitor

the

to warmupwhile you are installing

keyboard.

Your system should now look like this:

Monitor

o

Computer with Medium-resolution Monochrome Monitor

Medium-resolution Color

This

section covers installing a medium-resolution color monitor.

monitor. Connectitto

Computer

the

power

the

Find and unpack the video board.

If

you orderedanwlbundled systemorare
have come separately. Locate
stamped

Install the video boardinthe computer.

The

video

on it.

board

must

be installed in

already located there, it

Find the video display monitor carton.

The

monitor

furnished with your

the

video

the

mustberemoved

computerISthe

Monitor.

Find

the

and

carton

unpack

containing your monitor.Itwill have HP 35741

the

monitor

and

place it on a convenient surfaceatyour work area.

10 Installing Your System

upgrading

board

carton.Itwill have

bottom

and

slot in

positioned elsewhere.

your system,

the

the

video

the

number

computer.Ifa

board

98543A

board

may

HP 35741A 12-inch Color Video

printed

on it. Go

ahead

is

Turn

your

computer

Do

not

obstruct

Check the voltage select setting.

Your

monitor

voltage range as

Find the video cables.

The

video cable carries video signals from

has

three

be

used for any color.

Connect the video cables.

The

video cables are color-coded Red, Blue

are labelled R,

connector on

has a voltage select switch. Make sure

the

separate

video cables for red, blue

Band

the

computer.

the

air ventsatthe

computer.

G.

Connect each video cable connectortothe

Then

I CAUTION I

OFF

before installing

I CAUTION I

the

and

and

connect

the

the

top and sides of

that

the

computertothe

green.

The

cables are identical

Green.

other

The

ends of

the

monitor.

the

monitor.

monitorisset to

monitor. Your

monitor

output

appropriate

cablestothe

the

same

monitor

and

may

connectors

video

Monitor.

Install the audio cable.

Now find
between

Install the HP-HIL cable.

The
other.

Locate

Connect
also coded

Connect
also coded

and

the

HP-HIL

the

the

the

install

computer

cableiskeyed.Ithas a black

two-dot

two-dot end of

with

one-dot end of

with

the

and

endofthe

two dots.

one dot.

audio cable.IthasanRCA connector on each end. Install it

the

monitor.

HP-HIL

the

HP-HIL

the

HP-HIL cable

dotatone end

cable.Itis

cable to

to

marked with two black dots.

the

computer.

the

monitor.

and

two black dotsatthe

The

computer

The

monitor

Installing Your System

socket

receptacle

11

is

is

Connect powertothe monitor.

The

power cordislocated in

socket.

Turn

Then

the

connect

monitor

ON.

the

This

the

other

allows

carton

end to

the

containing

the

wall socket.

the

monitor. Connect ittothe power

monitortowarmupwhile you are installing the

keyboard.

Your system should now look like this:

Monitor

Computer

Computer with Medium-resolution Color Monitor

High-resolution Monochrome

This

section covers installing a high-resolution monochrome monitor.

Find and unpack the video board.

If

you orderedanunbundled
have come separately. Locate
stamped

Install the video boardinthe computer.

The

video

on it.

board

mustbeinstalled in

already located there,itmust

Find the video display monitor carton.

The

monitor

furnished

with

system

the

or are

video

be removed

your

computerISan

the

monochrome Video Monitor.

Find

the

and

carton

unpack

contailJing your monitor.Itwill haveHP98786

the

monitor

and

place it on a convenient surfaceatyour work area.

12 Installing Your System

upgrading

board

carton.Itwill have

bottom

and

slot in

positioned elsewhere.

HP

your system,

the

the

video

the

number

computer.Ifa

board

98544A

board

98786A 17-inch high-resolution

printed

on it. Go

may

is

ahead

Turn

your

computer

Do

not

obstruct

Check the voltage select setting.

Your

monitor

voltage range as

Install the video cable.

The

video cableisblack

on

the

other.

has a voltage select switch. Make sure

the

computer.

and

the

air ventsatthe

has an

I CAUTION I

OFF

before installing

ICAUTION I

top

RCA

connector on one end

the

or sides of

that

the

monitor.

the

monitor.

monitorissettothe

and

a BNC connector

same

Connect
the

Install the Speaker Module.

HP
needtoinstall a Speaker Module.

Installation

attaching

The

on a clean,

Suggested locations are
location which interferes

Select a suitable
fastener
attach

the

other

98786A

fastener

pad. Place

the

end

with

the

RCA connectortothe

endtothe

monitor

involves selecting a location for

the

pad

dry

moduletothe

monitor.

does

not

haveaninternal speaker or HP-HIL circuitry, so you will

moduletothe

has a pressure-sensitive adhesive backing.

and

oil-free surface.Itshouldbeflat,

mounting

the

pad.

the

back or side of

with

equipment ventilation grilles.

location

padatthe

fastener pad.

and

remove

location

video

output

the

module, installing a fastener

smooth

the

monitororthe

the

paper

and

press firmly for a

jack on

The

and

edge of a desk. Avoid any

covering from

Installing Your

the

backing

non-porous.

few

computer

must

the

back of

seconds. Now

System

and

pad

be placed

and

the

13

Install the audio cable.

Now find

the

audio cable

and

connect one end to

the

speaker module.

Now locate
Then

Install the HP-HIL cable.

The

the

phono-to-RCA

connect it to

the

RCA

adapter

connector on

HP-HIL cableiskeyed.Ithas

other.

the

Locate

Connect
also coded

Connect

two-dot end of

the

two-dot end of

with

two dots.

the

one-dot end of

module receptacleisalso coded

Connect powertothe monitor.

The

power cordislocated in

socket.

Then

connect the

the

HP-HIL cable.Itis

the

HP-HIL cable to

the

HP-HIL cable to

with

the

carton

other

endtothe

Your system should now look like this:

Monitor

and

the

a black

one dot.

containing

connect it to

computer.

dotatone end

marked with two black dots.

the

computer.

the

the

wall socket.

the

other

end of

the

and

two black

The

computer

speaker module.

The

monitor. Connectitto

audio cable.

dotsatthe

socket

speaker

the

power

is

Computer with High-resolution Monochrome Monitor

14 Installing Your System

Computer

High-resolution Color

This

section covers installing a high-resolution color monitor.

Find and unpack the video board.

If

you orderedanunbundled system or are upgrading your system, the video
have come separately. Locate
stamped

Install the video boardinthe computer.

The
already located there.itmust

Find the video display monitor carton.

The
high-resolution Color Video Monitor.
have
it on a convenient surface

on it.

video

board

must

monitor furnished with your

HP

98751 or

HP

98752

the

video

be installed in

be removed

computerisan

printed

at

your work area.

board

carton.Itwill have the

the

bottom

and

positioned elsewhere.

Find

the

carton

on it. Go ahead

slot in

HP

the

computer.Ifa

98751 or

containing your monitor.Itwill

and

unpack

an

HP 98752A 19-inch

the

ICAUTION I

Turn

your

computer

OFF

before installing

the

monitor.

board

may

number

monitor and place

98547A

board

is

Do

not

obstruct

Check the voltage select setting.

Your monitor
voltage range as

has

a voltage select switch. Make sure

the

computer.

the

air ventsatthe

I CAUTION I

top

and

that

sides of

the

monitor.

the

monitorissettothe

Installing Your System

same

15

Locate the video cables.

The

video cables carry video signals from

has

a three-conductor video

Connect the video cables.

The

video cables are color-coded Red, Blue and Green.

are

labelled R,

connector on

Install the Speaker Module.

These

monitors do

install a Speaker Module.

Band

the

computer.

not

cable-one

G.

Connect each video cable connector to

Then

connect

haveaninternal speaker or

the

conductor for red, blue and green.

the

computer to

other ends of

HP-HIL

the

monitor. Your monitor

The

video

output

the

appropriate video

the

cables to the monitor.

circuitry, so you will need to

connectors

Installation
attaching

The

fastener pad has a pressure-sensitive adhesive backing.

on a clean, dry

Suggested locations are
location which interferes with equipment ventilation grilles.

Select a suitable mounting location
fastener pad. Place the

ow

attach

N

Install the audio cable.

Now find

Now locate the phono-to-RCA
Then

Install the HP-HIL cable.

The

HP-HIL

other.

Locate

Connect
also coded with two dots.

involves selecting a location for the module, installing a fastener

the

module to

and

the module to

the

audio cable

connectitto the RCA connector on

cableiskeyed.Ithas a black

the

two-dot

the

two-dot end of the

the

pad.

oil-free surface.Itshould be flat, smooth

the

end

back or side of

padatthe

the

fastener pad.

and

connect one

adapter

of the

HP-HIL

HP-HIL

and

the

monitor or

remove

location

and

cable.Itis

cable to the computer.

the

paper

and

press down firmly for a

end

to the speaker module.

connect it to the

the

computer.

dotatone end

marked

The

backing

and

the

edge of a desk. Avoid any

covering from

other

and

with

two black dots.

The

must

non-porous.

the

back of

few

end of

the

audio cable.

two black dotsatthe

computer socket

pad

and

be placed

the

seconds.

is

Connect
module receptacle

the

one-dot end of

is

also coded with one dot.

16 Installing Your System

the

HP-HIL

cable to

the

speaker module.

The

speaker

Connect powertothe monitor.

The

power cordislocated in

socket.

Then

connect

the

the

other

carton

containing

endtothe

the

wall socket.

monitor. Connect ittothe

power

Turn the monitor

This

allows

Your

system

on.

the

monitortowarmupwhile you are installing

should now look like this:

Monitor

RGB

Computer with High-resolution Color Monitor

The Keyboard Section

This

section covers installing

Find and unpack the keyboard.

The

keyboardispacked in a fiat

the

keyboard.

box

with

the

keyboard.

Computer

a picture of a keyboard on

the

top.

The

keyboard cable plugs
plug into
damage

the

wrong socket on

the

equipment. Carefully follow installation instructions.

I CAUTION I

and

sockets are
the

computer

not

alike.Ifyou force a

or keyboard, you can

Installing Your System

17

Locate the keyboard cable.

The

keyboard cableissimilar to

like

the

HP-HIL cable, with
goingtothe
containing

Connect the two-dot endofthe keyboard cable.

Find

the
also has two dots. Install
on

the

Connect the one-dot endofthe keyboard cable.

Install

(as viewed from

Slide

the

up

or down as you like.

speaker module.Itis

the

computer.

two black

dot

speaker module.

the

keyboard cable plug

the

back).

keyboard cable into

end of HP-HIL keyboard cable.

the

the

HP-HIL cable, except

the

one-dot end going to

located in

two

dot

end of

with

one dot in

The

right-hand keyboard socketisalso coded

the

cable

the

the

runonthe

thatitis

the

keyboard

small hox in

The

the

socket on

HP-HIL cable into

the

right-hand socket of

keyboard. Fold

coiled.Itis

and

the

two-dot end

large,

outer

the

speaker module

the

two-dot socket

the

with

the

keyboard

keyed

carton

keyboard

one dot.

stand

18 Installing Your System

Your system should now look like this:

Keyboard

o

Computer with Medium-resolution Monochrome Monitor and Keyboard

Monitor

Computer

Monitor

Computer

Computer with Medium-resolution Color Monitor and Keyboard

Monitor

Computer

Computer with High-resolution Monochrome Monitor and Keyboard

Installing Your

System

19

Keyboard

o

Computer with High-resolution Color Monitor and Keyboard

The Video Display Section

This

section covers

computerisfunctioning properly.

turning

the

computeronand

Monitor

checking

Computer

the

video displaytosee if

the

Turn the computer

Pressinthe

the

fans running.

power switchatthe

The

on.

green

left front of

-LINE

the

ON indicator should light.

Any problems?

If

your

computer

1.

Is

the

switch should be "in", flush

2.Isthe

does

not

turn

power switch on

on, check

the

front of

with

the

the

power cord firmly plugged into

the

front of

power outlet?

3.

Is power presentatthe

If

you answered "yes"toall three questions, replace

in

the

Reference sectionatthe

If

it still

doesn't

turn

on, call your

power

back of

outlet?

this

guide

HP

Service Representative.

computer. You should immediately

following:

computer

the

computer's

and

settothe

the

computer.

power socket

the

fuse according to

again

trytoturn

"on" position?

and

the

on your

hear

The

into

the

instructions

computer.

20

Installing Your System

Compare the displaytothis picture.

If

the

displayisincorrect, proceed to

If

you do not see a display,

installed your system.
A list of HP Sales

If

you do

not

see a display

correctly installed

to

• Is

check are:

the

monitor plugged in

Areas

If

and

the

video display monitor.

but

you have, refer

Support

and

Chapter

hear

a series of beeps, make sure

Officesispacked

don't

hear

and

turned

2.

the

problemtoyour HP Service Representative.

with

any beeps either, make sure

on?

your computer.

• Are the video cables correctly installed?

If

the

displayiscorrect, you have installed your computer.Ifyou have

an

HP 98570A eight-slot backplane expander

included with

If

you do

to

install your peripherals.

not

the

expander or those in

have an

expander

to install, proceed to

to

install, do so now. Use

the

Peripheral Installation Guide.

the

that

you have correctly

that

you have

an

HP 98568A or

the

instructions

Peripheral Installation Guide

Installing Your

System

21

22 Installing Your System

Reading the Self-Test

2

Computers
problem
and

hours

Your
this

way,

of a mid-session failure.

In

this

should do in case of a failure.

canbevaluable time-savers,

goes

undetected

of your labor may be wasted.

computer

chapter,wedescribe howtointerpret

minimizes this risk by performing a self-test every time you

most

problems are

and

your

caught

but

computer

before you

only if they are

fails in

the

the

middle of a job,

start

to work, sparing you

self-test messages

operating

and

suggest

reliably.

data

turn

the

If

canbelost

it on. In

frustration

what

you

a

Reading

the

Self-Test 23

Self-Test Messages

Turn

your

monitor

on.

If

you have one or more

after

the

word Keyboard appears.

otice

the

messages

displaytothe

on,

and

appearing

appropriate

turn

operating

one below.

your

computer

systems on-line,

This

along

the

Adjust

on or press IShift

inhibits

the

left-hand side of

your

monitor

I-I

Reset

Iif

tap

the

space

bar

a couple times

boot

ROM from loading a system.

the

screen.

Compare

if necessary.

itisalready

your

Copyright
Hewlett-Packard
All

BOOTROM
MC68010
Bit
Keyboard •
MC68881
HP-IB
HP98626
XXXXXX

SEARCHING
RESETToPower-Up

Rights

Rev. B
Processor

Mapped

Co-processor
at

Bytes

1985,

Reserved.

Display.

9

FORASYSTEM

Company.

~

(Press

RETURNToPause)

Model 310 Display

These
if

installed.

items

listed

only

24

Reading

the

Self-Test

Copyright
Hewlett-Packard
All

Rights

1985,

Reserved.

Company.

BOOTROM
MC68020

Bit
Keyboard •

MC68881
HP-IB
HP98626at9

xxx

SEARCHING

RESETToPower-Up

Rev. B
Processor

Mapped

XXX

DisplaY:1==::::======~~These

Co-processor~

Bytes

FORASYSTEM

(or

C1)

~

(Press

RETURNToPause)

Model 320 Display

if

installed.

items

listed

only

Reading the Self-Test 25

Copyright
Hewlett-Packard
All

Rights

1985,

Reserved.

Company.

BOOTROM
MC68020
MC68881
Bit
Keyboard
HP-IB
DMA-CO
HP98644at9
HP98625
HP98643at20
XXXXXXX

SEARCHING
RESETToPower-Up

The

lines

computer

Rev.
Processor
Co-processor

Mapped

at

Bytes

under

has

displayed; if

C1

Display

14 ...

--

FORASYSTEM

the

BOOTROM

just

been tested.Ifthe

the

component failed

This

item

if

installed.

(Press

RETURNToPause)

Models 330 and 350 Display

Rev. Amessage tell you

component

the

test,anerror message will appear.

that

passed the test, a

listed

only

each major component in

status

your

message

is

26 Reading

the

Self-Test

Status Messages

Usually, each component will pass its
The

first

computer's

The

next

Co-processor.

status

messageiseither MC68010 or

central processorisfunctioning properly.

three

status

tell you

that

messages.

the

floating-point coprocessor. respectively, are working properly.

The

next

message

low

thatisthe message HP98644
nications interfaceisworking.
Local

Area

namc

and

select code wouldbelisted, also.

The

final

status
its test.
up

While

This

your

amountofRAM

the

memory

reports

that

your

The

Net interfaceisworking.Ifyou have

message in

the

self-test list

figure will be different for

and

subtracting

testisin progress,

test

and

Bit

Mapped

monitor's

bit-mapped

computer's

at

9,

which indicates

message, HP98643

(XXXXXX

the

various models. You may check it by adding

174 bytes.

the

message:

only

status

68020

Processor,

Display.

display.

built-in HP- IB interfaceisfunctional. Be-

that

at

20,

another

interface in your computer, its

Bytes)

shows

messages willbedisplayed.

and

tells you

Keyboard,

the

keyboard

your built-in

indicates

that

that

memory

that

and

MC68881

and

Data

Commu-

your built-in

has

passed

the

the

TESTING

appearsatthe
self-test
RAMisreportedinthe

WheretoGo

You have completed

arc

now ready to install peripheral devices, such as

The

Peripheral Installation Guide

information.Itis

MEMORY

bottomofthe

and

see this message.

Next

located in

screen.

When

the

Press

memory

self-test list (e.g.,

the

installation of your computer, keyboard

(part

number

the

carton

containing your software or

IShift

I-I

testisfinished,

524114

Bytes).

printers

97005-90000)isthe

Reset I if you want to

the

number

and

monitor. You

and

mass storage devices.

place togofor

operating

Reading

the

re-start

the

of bytes of

this

system.

Self-Test 27

Error Messages

If

a component fails its test, an error messageisdisplayed in place of
message.
the

rest

There

in the

are a

Boot

few

ROM

types of

Error

error

messages; we'll discuss one of

Messages list which follows in this chapter.

the

them

usual

here

status

and

list

You might get

Keyboard

This

means

with

what

should look at.

After displaying an
self-test list. After all components are tested,

load, or displays

WAITING1MINUTE

This

message tells you
minute
the

to read

waiting period.

the

Failed

that

it found.

the

the

message:

the

computer

This

error

message:

(Press

error

found

the

keyboard's electronics,

message indicates a problem

message,

that

message(s) on the screen. You

the

computer

RETURNToAbort Wait)

the

computer

foundatleast one

Boot ROM Beeper

In additiontodisplayinganerror
of beeps.
error
Error
you
service representative may ask youtorestart
code sounded.

The

boot

ROMisactually sendinganerror messagetoa service person.Ifthis

patternissounded, check

Messages list which follows in

cannot

correct,orif

the

and

waiting a minute,

the

display foranerror message. Refertothe

this

chapter.Ifthe

display is

not

working, you should call

thatanHP

moves on to

the

computer

the

self-test so he

butitwasn't

Service Representative

the

next

either

looks for software

error

and

can

press IReturn Ito

the

boot

ROM

message indicates

HP

can

happy

component in

it's

giving you a

terminate

sounds a

for service. Your

listentothe

pattern

Boot

ROM

something

error

the

to

the

error

then

the

pattern

the

display any

Self-Test

After
you want to cancel
ROM

will

system you want loaded.

28 Reading

has sounded,

one-minute delay

operating

the

boot

ROM

and

the

beeps, you

systems found

searches for a systemtoload.

can

press [ReturnI.The

and

wait for youtospecify which

If

boot

Boot ROM Errors

If

the

displays

computer

the

detects a problem

message:

with

the

boot

ROM

(that

is,itfailed checksum), it

BOOTROM

insteadofthe
displays

CONTINUEATOWN

The

computer

is

somewhat

Rev. X

the

BOOTROM

message:

will do

Failed

RISK

nothing

unpredictable in this

Rev. X message displayed when powerup

(Press

RETURNToContinue)

further

until you press

state
load from a disk. Therefore, if you decide
of any disks or programs

that

the

boot

ROM

the

IReturn Ikey. Your

and

could alter

to

continue, make sure you have

the

programs

might access.

is

successful.

that

computer

you

want

extra

It

also

copies

to

Reading

the

Self-Test 29

Running

If

you wishtorun

or press

When

Tlw
intermittent

~I

@K)-w

the

Configure menu appears, press:

hoot

ROM

an

Extended Memory Test

a more complete

Reset Iwhile

will

restart

problems

the

the self-teRt and

not

seen by

test

of all

RAMinthe

computerisself-testing:

run

a longer RAM test.

the

power-up self-test.

computer,

turnonthe

This

test

computer

may catch

What

Very
always

If

the
Error
recommended
if

the

your

To

Do

few

self-test errors are serious enoughtorequire service. Whenanerrorisreported,

run

the

self-test again

same

errorisreported

Messages list which follows.

adjustment

error message you get

HP

Service Representative for help.

When Errors Occur

and

see if

the

errorisrepeated.

a second time, look

You

can often correct

and

run

the

self-test again.Ifthe

doesn't

appearinthe

Boot

up

the

message in

the

problem yourself. Make

same

ROM

Error

the

errorisreported, or

Messages list, call

Boot

ROM

the

30 Reading the Self-Test

Where

When
Service Representative. A
and

Support

To

Get Help

your

computer

develops a problem

Offices list which was packed

number

that

of service

with

Boot ROM Error Messages

This

section lists error messages

tions

that

tell

the

computertotest

for a

system

program.

We
indicate a hardware mis-configuration
after

HP

for service.

making

the

recommended

sentbythe

the

computer, display

have

triedtoanticipate some errors you might receive

rather

adjustment,itmeans

you

cannot

contracts

correct yourself, call

are available. Refer to

your computer.

boot

ROM.

The

boot

status

than

a failure.Ifyou still receive

that

thereisa real problem; call

ROM

stores instruc-

messages,

the

and

your

search

the

HP

Sales

that

error

Error

Message

WAITING1MINUTE

HP-IB

Failed

CONTINUEATOWN

UNEXPECTED

USE

OF

RISK

xxxxxx

Description

The

self-test found a failure. After

either

pressIReturnIto

for service.

Either

more

than

are

turned

OFFora deviceonthe

test.

First

turn

each deviceonor

self-test again.Ifthe
Errors

detectedinthe

the

self-test.

ROM

may

Indicatesasystem

Ensure

access.Ifthe

and

Recovery

begin

the

booting

halfofthe

message is

you have a copy of every file

failure. CallHPfor service.

devicesonthe

disconnect it.

repeated,

boot

ROM.

error

persists, callHPfor service.

WheretoGo Next

You have completed the installation of your computer, keyboard
now ready to install peripheral devices, such as printers

Peripheral Installation Guide

carton

containing your software or

is

the

placetogo for this information.Itis

operating

system.

and

mass storage devices.

Action

evaluating

HP-IB

PressIReturnIto

and

the

processorcall

HP-IB

has

failed

Then

call for service.

monitor. You are

located in

message,

HP

interface

the

self-

run

the

continue
the

boot

The

the

Reading

the

Self-Test 31

Notes

32 Reading

the

Self-Test

Reference

This

section contains

• Replacing the Fuse

• Processor Board Switches

the

following reference

and

tutorial

information:

Human

•

• System Interface Board Switches

Interface

Card

Switches

Reference

33

Replacing the Fuse

New fuses are availableatHewlett-Packard Sales

1.

Turn

off

the

computer's

2.

nplug

the

power cord from

on

the

computer.

3.

The

fuseislocated

power witch.

just

beside

the

outlet

the

power cord.

Fuse Location

and

and

Service Centers.

then

unplug it from

the

power socket

4.

Open

the

5.

Remove

6.

Install
cover,

7.

Close

8.

Plug

9.

Pressinthe

the

and

the

the

34 Reference

fuse cover by

the

fuse cover.Itshould contain a 250V, 8A fuse. Remove

replacement fuse

slide

the

cover by

power cord into

power switch on

turningitcounter-clockwise

that

was shipped

cover into

turning

the

it clockwise

the

computer's
the

computer.

computer.

with

with

a screwdriver.

power socket

with

your

and

a screwdriver.

the

computer

into

into

the

power outlet.

fuse.

the

fuse

Processor Board Switches

Processor
section tells howtoset
part

The

Processor Boards for Model 310

boards

number

contain communications functions with switch-selected

98561-66519

following tables list

Processor

Board

98561-66511

98561-66512

98561-66513

98561-66514

98561-66515

• MC 68010

• 0.5M

• Rev. A

•

•

• 1.0M

• Rev. A

•

•

• 1.0M

• Rev. A

• No Video

•

• 0.5M

• Rev. A

•

•

•

• 1.0M

• Rev. A

•

•

the

switches for desired operation. Processor

and

98561-66521 do

and

describe processor boards used in

Features

at

10MHz

RAM

bootROM

512x400xl
MC

68010atlOMHz

512x400x
MC

68010atlOMHz

MC

68010at10MHz

512x400xl
UpgradetoRev B

MC

68010at10MHz

512x400xl
UpgradetoRev B

Mono

RAM

bootROM

1 Mono Video

RAM

bootROM

RAM

bootROM

Mono Video

RAM

bootROM

Mono

Video

bootROM

Video

bootROM

not

contain switches.

Used

HP
Opt

HP

HP
Opt

HP
Opt

1

HP

1

attributes.

boards

the

Series 300 computers.

Replaced

In

98561A 98561-69525

002

98561A

98561A 98561-69526

003

98561A

002

98561A 98561-69525

98561-69525

98561-69525

with

By

This

the

)

Reference 35

Processor Boards for Model 310 (continued)

Processor

Board

98561-66516

98561-66524

98561-66525

98561-66526

MC

•

• 1.0M

• Rev. A

• No Video
UpgradetoRev B

•
MC

•

• 0.5M

• Rev. B

•

512x400xl
MC

•

• 1.0M

• Rev. B

•

512x400x1Mono

•

MC

• 1.0M

• Rev. B

• No Video

Features

68010atlOMHz

RAM

bootROM

bootROM

68010at10MHz

RAM

bootROM

Mono

Video

68010atlOMHz

RAM

bootROM

Video

68010at10MHz

RAM

bootROM

l

Used

In

Replaced

HP

98561A 98561-69526

Opt

003
and'
98563-83500
Repair

HP
Opt

HP

HP98561A

Kit

98561A 98561-69525

002

98561A 98561-69525

98561-69526

Opt

003

By

1 Upgrade to Rev B

36 Reference

bootROM

with

98563-67001

Processor Boards for Model 320

Processor

Board

98561-66519

98561-66520

98561-66521

98561-66522

•

MC

• No RAM 16K Cache

•

MC

at

• Rev. A

•

512x400x1

•

UpgradetoRev B

•

MC

• No RAM 16K Cache

•

MC

at

• Rev. A

•

512x400x1

•

UpgradetoRev B

•

MC

• No RAM 16K Cache
MC

•

at

• Rev.

• No Video

•

MC

o RAM 16K Cache

•

•

MC

at

• Rev.

•

512x400x1

Features

68020at16.67MHz

68881

Flot.

Pt.

12.5MHz
bootROM

Mono Video

68020at16.67MHz

68881 Flot.

16.67MHz

bootROM

68020at16.67

68881

12.5MHz

B

bootROM

68020at16.67MHz

68881

16.67MHz

B

bootROM

Pt.

Mono Video

Flot.

Pt.

Flot.

Pt.

Mono Video

Coproc.

bootROM

Coproc.

bootROM

Coproc.

Coproc.

l

l

Used

In

HP98561B

HP98561B

HP98561B

HP98561B

Replaced

98561-69521

98561-69522

98561-69521

98561-69522

By

1 Upgrade to Rev B bootROM with 98563-67001

Reference

37

Processor Boards for Model 330

Processor

Board

98562-66511

98562-66513

•

MC

• 4M

•

MC

•

MC

• Rev A2

• No Video

•

MC

• 4M RAM
MC

•

•

MC

• Rev C

• No Video

Features

68020at16MHz

RAM

68881

Co-FPU.

68851 MMU

bootROM

68020at16MHz

68881

Co-FPU

68851 MMU

bootROM

Processor Boards for Model 350

Processor

Board

98562-66516

98562-66512

•

MC

• 4M

•

MC

•

Custom

• Rev A2

• No Video

•

MC

• 4M

•

MC

•

Custom

• Rev C

1

•

Features

68020at25MHz

RAM

68881

Co-FPU

MMU

bootROM

68020at25MHz

RAM

68881

Co-FPU

MMU

bootROM

Video

0

Used

In

•HP98562A 98562-66513

HP

98562A 98562-69013

Used

HP

98562B 98562-66517

HP

98562B 98562-69j)

In

Replaced

Replaced

By

By

12

38 Reference

Processor Board for Model 318

Processor

Board

98571-66510

MC

•

• No

•

MC

•

MC

• Rev

• No Video

Features

68030at16MHz

RAM

68882

Co-FPU

68851 MMU

Cl

bootROM

Processor Board for Model 319

Processor

Board

98564-66510

98564-66511

MC

•

• 4M

•

MC

•

MC

• Rev

• No Video
MC

•

• 8M

•

MC

•

MC

• Rev

• No Video

Features

68020at16MHz

RAM

68881

Co-FPU

68851 MMU

Cl

bootROM

68020at16MHz

RAM

68881

Co-FPU

68851 MMU

Cl

bootROM

Used

In

Replaced

HP98563E
HP98563G
HP

98564C

HP

98564G

HP

98573C

Used

HP

98564A 98564-69510

HP

98564A 98564-69511

In

98571-69510

Replaced

By

By

Reference 39

Processor Board for Model 340

Processor

Board

98571-66510

• MC 68030
o RAM

•

• MC 68882

• MC 68851 MMU

• RevC1bootROM

• No Video

Features

at

16MHz

Co-FPU

Processor Boards for Model 360

Processor

Board

98579-66510

• MC 68030

• 4M RAM

• MC 68881

• MC 68851 MMU

• RevC1bootROM

•NoVideo

Features

at

16MHz

Co-FPU

Processor Boards for Model 370

Used

In

HP98563E
HP98563G
HP98564C
HP98564G
HP98573C

Used

In

HP98579A
and
HP98247A
Upgrade

kit

Replaced

98571-69510

Replaced

98579-69510

By

By

Processor

Board

98579-66515

40 Reference

• MC 68020

• MC 68882

• Rev

C1

•NoVideo

Features

at

33MHz

Co-FPU

bootROM

Used

In

HP98579B

and
HP98247B
and
HP98247C

Replaced

98579-69515

By

The

following illustration shows

their

default positions. Switch descriptions follow

and

change

them

as required.

the

processor

Processor Board Switches

board

switches. All switches are shown in

the

illustration. Check

the

switches

)

Reference 41

Setting Processor Board Switches

Switch

SC

DIS

REM

EN

Label

Internal
1

o=

Display Disable

o=

1 = Disabled
Remote

o= Local

1 =
RS-232 Control Line Defeat

HP-IB

= System

Not

System

Enabled(Shipped

Terminal

Mode

Remote

o= Control Lines

1 = Control Lines Defeated (Shipped setting)

Function/How

System

Controller

Controller

Enable

(Shipped

Mode

Defeated

Controller

(Shipped setting)

setting)

setting)

It's

Used

42 Reference

Human Interface Card Switches

The

98561-66530
functions
for desired operation.

The
their

and

with

following illustration shows

default positions. Switch descriptions follow

change

and

switch-selected

them

as required.

98561-66531

attributes.

the

human

interface

interface cards contains communications

This

section tells howtoset

card

switches. All switches are shown in

the

o

SW1

illustration. Check

the

the

switches

switches

0r--::::::::::::::::::::::::--

10

/

/

/

/

/

I

4

~

Human Interface Card Switches

Reference

43

Human Interface Card Switches

Switch

Label

SC

REM

EN

Internal
1

o=

Remote

o= Local

1
RS-232

HP-IB

System

= System Controller (Shipped

Not

=

Remote

System

Terminal

Control

Controller

Mode

(Shipped setting)

Mode

Line Defeat

o= Control Lines Defeated

1

= Control Lines Defeated (Shipped setting)

Function/How

Controller

Enable

It's

setting)

Used

44 Reference

System Interface Board Switches

The

98237-66530, 98237-66533,
munications functions
switches for desired operation.

The

following illustration shows
follow
are

the

shown in

illustration. Check

their

with

default positions.

and

98561-66534 system interface

switch-selected

the

system interface

the

switches

attributes.

and

change

board

boards

This

section tells howtoset

switches. Switch descriptions

them

as required. All switches

contain com-

the

LAN

HPIB

D

System Interface Board Switches

OPT

1_

CARD

-

-

-

Reference 45

HP-IB and RS-232 Switches

HP-IB and RS-232 Configuration Switches

Switch

Label

SC

DIS

REM

MEN

Internal
1

o=

RS-232 Disable

o=

1 = Disabled
Remote

1 =

o= Local

Modem

1 =

o=

HP-IB

=

System
Not

System

Enabled(Shipped

Terminal

Remote

Mode

Enable
Modem
Modem

a

~~~:c

o

lulu

O::~

Function/How

System

Controller (Shipped setting)

Mode

lines enabled (Shipped setting)
lines disabled

Controller

Controller

setting)

Enable

(Shipped setting)

It's

Used

46

Reference

Optional Disc Interface Switches

o

Switch

Label

LOW

(9)

SC

(8)

INT

(6)

LEV

(7)

SELECT
(1-5)

Optional

Low

o= High

1 = Low
System Controller

1

o= Not

Interrupt
76

- -

00

o1 = Level 4 (Shipped

10

Select Code: 5 (M) is MSB.
Shipped

Disc

jHigh

Interface

Speed

Speed

Speed

Configuration

Function/How

(Shipped

setting)

= System Controller (Shipped setting)

System

Level:

Controller

LEV

(7) is MSB

= Level 3

setting)

= Level 5

1 1

= Level 6

setatSelect

Code14(01110)

Switches

It's

Used

Reference

47

LAN

Switches

Switch

Label

REM

(8)

Local/Remote

o= Local (Shipped setting)

1

INT

(6)

LEV (7)

SELECT

(1

- 5) Shipped

Interrupt

76

- -

00

01
1 1 = Level 6

Select Code: 5 (M)isMSB.

=

Remote

= Level 3

= Level 4

Function/How

Level:

LEV

setatSelect

(7)isMSB

Code20(10100)

It's

Used

48 Reference

Glossary

Bit: A

Boot ROM:
a system program.
can take over.

Byte:
generally equivalenttoone character, like "A".

Character
computer.

CRT:

Cursor:
the

Disk: Similartoa phonograph record, except
of music.

Disk Drive:
and

Hardware:

binary

The

The

next

the

digit(1or 0).

The

boot

ROM

stores instructions

They

basically keep

unit

of memory used on your computer. One

Code: A numeric code whichisused to represent a

computer's

The

blinking underline

character

An

computer's

All of

screen

will be typed.

input/output

memory.

the

electrical

(cathode

character

device

and

the

computer

ray

tube).

that

that

transfers programs

mechanical components of

that

tell

the

running until a system

marks

that

the

it stores programs

computer

byte

equals eight

character

position on

and

data

the

computer.

howtosearch for

program

bits

and

inside

the

the

screen where

and

data

instead

between a disk

is

1024

K bytes:

Language System: A large
program,

Language-dependent
to

run.

Language-dependent programs are always loaded into memory after a language

system

)

M bytes:

has

bytes.

plus

supports

been booted.

1048576

program

a programming language like BASIC or Pascal.

Program:Aprogram

bytes.

which performs all of

which requires a language system in

the

functions of a

system

Glossary

order

49

Memory:

cannot

The

areaofthe

runaprogram

computer

unless

where

programs

the

programisin memory.

and

data

are stored.

The

processor

Memory Address: A

Processor:

other

Program: A set of instructions

Thisisthe

computer

Most programs are

RAM:

Random
are usually copied into
by

the

processor,

number

which uniquely identifies one

"brain" of

functions.

written

in a high-level

Access Memory.

RAM

and

then

erased from RAM.

the

computer

that

tell

the

processor how to perform a

programming

Thisiserasable

from a disk drive or

erased.

ROM: Read-Only Memory.

storing essential programs.

Software: Programs, languages, or routines

Thisispermanent

ProgramsinROM

that

are never erased, so ROMisnot

solving a given problem.

System Program: A program which handles all of

such as defining

When

the

computeristurnedonand

for a system

Stand-alone Program: A

without

any underlying language

the

keyboard, managing

programtoboot.

program

the

peripherals, refreshing

passes its self-test, it immediately begins searching

that

has a "built-in" system

support.

byte

of memory.

that

runs programs

and

regulates

particular

language like BASIC or Pascal.

program

other

When

memory.

Programs

and

mass storage device, executed

the

poweristurned

off,

RAM

program memory, used primarily for

reusable.

control

the

operations of a

the

overhead functions of computing,

program

computer

the

display, etc.

and

can

most

task.

data

is

in

run

50 Glossary

Installing Add-on Accessories

Add-on accessories are devices
expanders, interfaces, video
at

the

time you purchased

purchasedanaccessoryata

When
this

finished

page.

with

the

output

the

later

installation ofanaccessory, place

that

attachtoyour computer.

cards,

computer, they will be assembledatthe

date,

and

other

enhancements.Ifyou ordered any

you will have to install it yourself.

They

include backplane

the

Installation Note

factory.Ifyou

behind

Installing Add-on Accessories

51

52 Installing Add-on Accessories

HP

9000 System Support Log

Introduction

Hello-Let

me tell you a

few

things

about

this document.

Place this document behind
keep the binder closetothe systemitis
this system
system more useful
service.

This
and/or
options, modifications,
historical document
no other system.

Certain

save you time

A system information pageisshipped

and

has some white labels affIxed to it. These labels record the model
for the
backplaneatthe
this

page if you haveanagreement

book in front of

The

Peripheral page has spaces for youtoenter some

the

model

support

document

software problems.Italso contains information

entries are left for youtomake

computer

number

logfor

and

has

information

that

and

frustration if serviceisrequired.

and/or
factory. Be sure to

the

blue Peripheral pageatthe

and

the

installation document

associated with. Use the spine

the

binder title.Itcontains information

productive with less down time if your system should ever require

about

where

and

repair/maintenance

contains information

with

expander, plusitidentifies the boards

enter

with

serial number for each:

and

about

and

maintain. Careful and accurate entries will

the

Computer

the

HP Maintenance Agreement Numbers on

Hewlett-Packard. Place this page in

how to

required.

the

front of

that

about

systemitis

for your system.

the

important

came with your system

that

that

will make your

obtain

service for hardware

your systems configuration,

In

other words, thisisan

prepared for

Its

color is blue

and

serial

that

were installed in

Installation section.

information. Record

and

came with

and

number

the

LOG

the

• Monitor

• Disc drive

• Graphics Hardware

And

other

Accessories

that

makeupyour system.

HP 9000

Support

Log 1

Notes

2

HP

9000 Support Log

Available Services

Introduction

Available Services provides you, in one section, information

system

This
software problems.
been
reference in case of need.

ever needs service, or you need assistance with your

section has information

The

cut

so you can insert business cards in an

about

where

Local

HEWLETT-PACKARD

and

how to obtain service for hardware

appropriate

that

you will require if your

operating

Representative card page

slot. You

system software.

and/or

then

have a

has

ready

Services 3

Notes

4 Services

Installation Record

Introduction

Installation Records contain
and

optionsattime of installation.

Careful and accurate entries will save you time

the

information

Certain

about

entries are left for you to make

your computer system configuration

and

and

frustration if serviceisrequired.

maintain.

A system information pageisshipped with
blue

and

has some white labels affIxed to it. These labels record:

•

The

model

•

The

Be sure
an
blue Accessory
Services section.

The
tion. Record

And

to

agreement with Hewlett-Packard. Place this page in the LOG book in front of

Accessory

• Monitor

• Disc drive

• Graphics Hardware

other

and

boards

that

enter

the

and

and

the

model number

Accessories

serial number for

were installedatthe

HP

Maintenance Agreement Numbers on this page if you have

Peripheral page

Peripheral page has spaces for you to enter some

that

makeupyour system.

and

and

serial

the

behind

number

the

Computer

computer

factory.

the

for your system.

and/or

Introduction page for

for each:

expander, plus

important

the

Its

color

Available

informa-

is

the

)

Installation Record 5

Notes

6 Installation Record

Computer Information

Introduction

Hello-This
Computer that you have just received.

you

if

Computer/Expander

Model Number

Serial Number

Factory Installed Boards

page contains information, preparedatthe factory from your order, about the

WeatHewlett-Packard believe this information

you ever require service or assistance.

360/98588W

2903A04694

1:

2:

98579-66510
98562-66533

COMPUTER

CPU

68030.

I/O

Card

LAN

10:

080009-03D800

will

assist

3:

4:
5:

6:

98562-66531
98267A

98550A

-

Hi

4Mb

Res

FHPIB

RAM

Color

Maintenance Agreement Number

If

you have a maintenance agreement with Hewlett-Patkard, record the numbersinthis space.

Hardware:

Software:

Where

Place this pageinthe Service Support Log behind the Installation Record tab andinfront of the

Peripheral Information page.

Do

I Put It

HP

Part Number

09000-90661

Microfiche
Printed

No.

09000-99661

in

U.S.A. 5/86

Hewlett-Packard

Company.

3404 East Harmony

Road.

Fort Collins. Colorado 80525

09000-90661

Peripheral Information

Introduction

This

page contains space for youtodocument
system
assist you if you ever require serviceorassistance.

that

you have

just

received. WeatHewlett-Packard believe

additional information

about

the

this

information will

Computer

Here are spaces for you

makeupyour system.

Monitor

Model

Number

Serial

Number

Peripherals

Keyboard: _
Printer:

HP-HIL

Disc Drive: _

Device: _

to

record

the

Model

and

Serial numbers of

_

_

Graphics Device: _
Device: _

_

Device: _
Device: _

the

peripherals

that

Peripheral Information 7

Notes

8 Peripheral Information

Software Information

Introduction

This page contains space for you to document additional information
puter

system. This information will be helpful if your computer system requires service

or

you need assistance.

Software

HP

Operating

HP

Application Program: _

Third

Party

System: _

Software: _

about

your com-

Supported

•

Locally Developed Software: _

•

Supported

Additional

By: _

By: _

Software Information 9

Notes

10 Software Information

Maintenance Record

Introduction

Maintenance records areanimportant
computer
records are kept of up-dates, modifications,
will

products. Time

maintain

and

effort are saved whenever service or repair are required if

the

usefulness of this section.

link in

the

maintenance

and

service performed. Careful Log entries

and

troubleshooting of

Periodic Maintenance
such as disc drives, printers,
the

help of your Hewlett-Packard CE, you

using

the

Field Preventive Maintenance

Included in this section
historical record. Also included are several copies of
record

Another
assistance
and
filled
Again, you may copy this page as often as required.

sheet

maybecopied as needed.

form included hereisthe

with

call

your

nearest

out

by your Hewlett-Packard

is

not

required on

and

is

an

instruction page

a problem. Briefly describe

HP

Sales

and

HP

plotters

Procedure

HP

PICS

Service Office for assistance.

CEo

This

9000 series computers, however, peripherals

may needtobe

can

establish a periodic maintenance

included here.

that

Historical Record. Use this when you need

the

problem on

will be a

serviced periodically.

explains howtouse

the

historical record sheet.

the

upper

half of

The

lower half will

permanent

record of

the

that

With

program

system

This

the

form

be

service.

Maintenance Record

11

FIELD PREVENTIVE

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MAINTENANCE

INTRODUCTION

denominator
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H520-002:l
8520-0015

H500-1251

H500-00:19

9101-0171
9:101-0112

H500-0559

560A-95N·3

50HO-:l605
5tlHO-:1635

Mfg.

No.

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So. NOl'walk.

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Chemical

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Hamilton

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12 Maintenance Record

PREVENTIVE

MAINTENANCE

TIMETABLE

WORK

SHEET

PRODUCT

~

1 2 3

4

5

7

6

8 9 10

12

11

TOTAL

REO'D.

SCHEDULED

SCHEDULED

CE

INITIAL

HRS.

DATE

TIME

Maintenance Record 13

Filling Out The
System Maintenance Record
Customer Entry

Enter

date

and

HP

notified

Found By

HP

Contact

Symptom

Enter

name

Enter

the

Enter

the
happened
dates.

time Hewlett-Packard was notified of

of person observing

name of

symptom(s) observed. Be as specific as possible.Ifonly

once, so state.Ifa reoccurring problem give times

HP

person contacted.

Hewlett-Packard Entry

Enter

Date

and

Time

On

Site
CE/Tech
CSO#
Product#
Serial#
Completed

Problem

Parts

Enter

initials of Person performing

Enter

Customer

Enter

Product

Enter

Serial

Enter

Date

enter

a note, or indicate time of

Give a description of
Include
to

Enter

what

complete repair this visit, make a note of it.

part

number.

numberofproduct.

and

action was

numbers of all

of arrival on site.

Service

Time

Order

repairisaccomplished.Ifnot

the

problem(s) found. Be as specific as Possible.

takentoeliminate problem(s).Ifnot

parts

the

symptom(s).

the

repair.

number.

next

visit.

used in accomplishing

the

problem.

and

accomplished,

able

the

repair.

14 Maintenance Record

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

H.P.

Entry

On

Site

CE/Tech#

Product
Completed Problem

Parts

Time
CSO #

SIN

PIN PIN
PIN

PIN

PIN PIN

)

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

On

Site

CE/Tech#

Product

Completed

Parts

PIN
PIN
PIN

H.P.

Entry

Time

CSO

SIN

Problem

PIN
PIN
PIN

#

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

H.P.

Entry

On

Site

CE/Tech#

Product
Completed

Parts

PIN
PIN

Time
CSO

SIN

Problem

PIN
PIN

PIN PIN

#

)

Customer

System Maintenance Record

H.P.

Entry

Entry

HP

Notified

Found

by

HP

Contact

Symptom

On

Site

CE/Tech#

Product
Completed

Parts

PIN
PIN
PIN

Time

CSO #

SIN

Problem

PIN
PIN
PIN

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

H.P.

Entry

On

Site

CE/Tech#

Product
Completed

Parts

PIN

Time
CSO

SIN

Problem

PIN
PIN PIN
PIN

PIN

#

)

System Maintenance Record

Customer

HP

Notified
Found by
HP

Contact

Symptom Completed

Entry

On

Site

CE/Tech#

Product

Parts

PIN
PIN PIN
PIN PIN

H.P.

Entry

Time
CSO #

SIN

Problem

PIN

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

H.P.

Entry

On

Site

CE/Tech#

Product
Completed Problem

Parts

PIN

Time
CSO #

SIN

PIN
PIN PIN
PIN PIN

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

On

Site

CE/Tech#

Product
Completed

Parts

PIN
PIN
PIN

H.P.

Entry

Time
CSO #

SIN

Problem

PIN
PIN
PIN

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom Completed

Entry

On

Site

CE/Tech#

Product

Parts

PIN
PIN
PIN PIN

H.P.

Entry

Time

CSO #

SIN

Problem

PIN

PIN

System Maintenance Record

Customer

HP

Notified

Found

by

HP

Contact

Symptom

Entry

H.P.

Entry

On

Site

CE/Tech#

Product
Completed

Parts

PIN
PIN

Time
CSO #

SIN

Problem

PIN

PIN

PIN PIN

HP

Pics Historical Record

Date

Problem Description: _

HP

Response: Date _

Problem Resolution: _

Time _

_

Time _

Pics ID # _

HP Contact _

HP

Pics Historical Record

Date _ Time _

Problem Description: _

.€'

Pics ID # _

HP

Response: Date _

Problem Resolution: _

Time _

HP

Contact _

HP

Pics Historical Record

Date

Problem Description: _

HP

Response:

Problem Resolution: _

Date

Time _

_

Time _

_

Pics ID # _

HP Contact _

HP

Pics Historical Record

Date

Problem Description: _

HP

Response:

Problem Resolution: _

Date

_

Time _

Time _

_

Pics ID

HP

#.

Contact _

_

Appendix

Introduction

An appendixisa placetoadd
Use this section for keeping notes
useful information.

supplementary or additional information

about

this computer system,

update

thatisuseful.

notes,

and

other

)

Appendix

15

Notes

16

Appendix

HP

Part Number

98561-90000

Microfiche No. 98561-99000

in

Printed

U.S.A. E1188

Flin-

~~

HEWLETT
PACKARD

)

98561-90614

For Internal Use Only