HP 8770w User Manual

HP EliteBook 8770w Mobile Workstation

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2012

Document Part number: 677250-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 7

Top ....................................................................................................................................................... 7

Display — Windows models ................................................................................................ 8

Display — SUSE Linux models ........................................................................................... 9

TouchPad .......................................................................................................................... 10

Lights ................................................................................................................................. 11

Buttons and fingerprint reader (select models only) .......................................................... 12

Keys — Windows systems ................................................................................................ 14

Keys — SUSE Linux models ............................................................................................. 15

Front ................................................................................................................................................... 15

Right ................................................................................................................................................... 17

Left ..................................................................................................................................................... 18

Rear .................................................................................................................................................... 19

Bottom ................................................................................................................................................ 20

3 Illustrated parts catalog ............................................................................................................................... 22

Computer major components ............................................................................................................. 22

Display components ........................................................................................................................... 29

Mass storage devices ......................................................................................................................... 31

Miscellaneous parts ............................................................................................................................ 33

Sequential part number listing ............................................................................................................ 34

4 Removal and replacement procedures ....................................................................................................... 44

Preliminary replacement requirements ............................................................................................... 44

Tools required .................................................................................................................... 44

Service considerations ....................................................................................................... 44

Plastic parts ....................................................................................................... 44

Cables and and pointing stick connectors ......................................................... 45

Drive handling ................................................................................................... 45

Grounding guidelines ......................................................................................................... 46

Electrostatic discharge damage ........................................................................ 46

Packaging and transporting guidelines ............................................. 47

Workstation guidelines ..................................................................... 47

Equipment guidelines ....................................................................... 48

Component replacement procedures ................................................................................................. 49

Service tag and PCID label ................................................................................................ 49

Service tag ........................................................................................................ 49

PCID label ......................................................................................................... 49

Windows 8 models ........................................................................... 50

Non Windows 8 models .................................................................... 50

Computer feet .................................................................................................................... 51

Battery ............................................................................................................................... 51

SIM .................................................................................................................................... 52

Service access cover ......................................................................................................... 52

Primary hard drive ............................................................................................................. 54

Secondary hard drive ......................................................................................................... 56

Smart Card reader ............................................................................................................. 58

Bluetooth module ............................................................................................................... 59

WLAN module .................................................................................................................... 60

WWAN module .................................................................................................................. 62

RTC battery ....................................................................................................................... 63

Optical drive ....................................................................................................................... 63

Upgrade bay hard drive ..................................................................................................... 66

Primary memory module .................................................................................................... 67

Expansion memory module ............................................................................................... 69

Keyboard ........................................................................................................................... 71

Fan/graphics board heat sink assembly ............................................................................ 75

Display bezel ..................................................................................................................... 78

Display panel ..................................................................................................................... 79

Display panel cable ............................................................................................................ 81

Hinge brackets ................................................................................................................... 81

Webcam module ................................................................................................................ 82

Top cover ........................................................................................................................... 83

Display assembly ............................................................................................................... 88

Power button board ........................................................................................................... 91

Application button board .................................................................................................... 92

Fingerprint reader .............................................................................................................. 93

Audio/USB 2.0 board ......................................................................................................... 94

Speaker assembly ............................................................................................................. 96

Modem module .................................................................................................................. 97

Display (VGA) port ............................................................................................................. 98

Modem module cable ...................................................................................................... 100

Card reader/USB 3.0 board ............................................................................................. 102

Bluetooth module cable ................................................................................................... 103

System board ................................................................................................................... 103

Network cable and jack .................................................................................................... 107

Power connector cable .................................................................................................... 107

Security lock .................................................................................................................... 108

Processor heat sink ......................................................................................................... 110

Processor ......................................................................................................................... 112

Fan/Heat sink ................................................................................................................... 114

Graphics board ................................................................................................................ 115

Fan ................................................................................................................................... 116

5 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 118

Windows 8 — Computer Setup (BIOS) and Advanced System Diagnostics ................................... 118

Starting Computer Setup ................................................................................................. 118

Navigating and selecting in Computer Setup ................................................................... 118

Restoring factory settings in Computer Setup ................................................................. 119

Updating the BIOS ........................................................................................................... 120

Determining the BIOS version ......................................................................... 120

Downloading a BIOS update ........................................................................... 120

Windows 7 — Computer Setup (BIOS) and Advanced System Diagnostics ................................... 121

Starting Computer Setup ................................................................................................. 121

Navigating and selecting in Computer Setup ................................................................... 121

Restoring factory settings in Computer Setup ................................................................. 123

Updating the BIOS ........................................................................................................... 123

Determining the BIOS version ......................................................................... 123

Downloading a BIOS update ........................................................................... 124

Using Advanced System Diagnostics ............................................................. 125

SUSE Linux — Computer Setup (BIOS) .......................................................................................... 125

Starting Computer Setup ................................................................................................. 125

Using Computer Setup .................................................................................................... 126

Navigating and selecting in Computer Setup .................................................. 126

Restoring factory settings in Computer Setup ................................................................. 126

Updating the BIOS ........................................................................................................... 127

Determining the BIOS version ......................................................................................... 127

Downloading a BIOS update ........................................................................................... 128

Using Advanced Diagnostics ........................................................................................... 128

6 Specifications .............................................................................................................................................. 130

Computer specifications ................................................................................................................... 130

43.9 cm (17.3 in) WVA display specifications .................................................................................. 131

Hard drive specifications .................................................................................................................. 131

Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications ........................................... 132

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ........................................... 132

vii

DVD±RW SuperMulti Double-Layer Drive specifications ................................................................. 133

DVD-ROM Drive specifications ........................................................................................................ 134

7 Backup and recovery .................................................................................................................................. 135

Windows 7 — Backup and recovery ................................................................................................ 135

Creating recovery media with HP Recovery Disc Creator ............................................... 135

Creating recovery media ................................................................................. 136

Backing up your information ............................................................................ 136

Performing a system recovery ........................................................................ 137

Using the Windows recovery tools ................................................. 137

Using f11 recovery tools ................................................................. 137

Using a Windows 7 operating system DVD (purchased

separately) ...................................................................................... 139

Windows 8 — Backup and recovery ................................................................................................ 139

Using the Windows recovery tools ................................................................................... 139

Using f11 recovery tools .................................................................................................. 140

Using Windows 8 operating system media (purchased separately) ................................ 141

Using Windows Refresh for quick and easy recovery ..................................................... 142

Remove everything and reinstall Windows ...................................................................... 142

Using HP Software Setup ................................................................................................ 143

SUSE Linux — Backup and recovery ............................................................................................... 143

Performing a system recovery ......................................................................................... 143

Backing up your information ............................................................................................ 144

8 Power cord set requirements .................................................................................................................... 145

Requirements for all countries .......................................................................................................... 145

Requirements for specific countries and regions ............................................................................. 145

9 Recycling ..................................................................................................................................................... 147

Index ................................................................................................................................................................. 148

viii

1 Product description

Category Description

Product Name HP EliteBook 8770w Mobile Workstation

Processors Next Generation Intel® Core™ i7 processors, (support Intel Turbo Boost Technology):

i7-3520M, 2.90 GHz (Turbo up to 3.60 GHz), 1600 MHz, 4 MB L3 Cache, 4 threads, 35W

●

i7-3610QM, 2.30 GHz (Turbo up to 3.30 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 45W

●

i7-3720QM, 2.60 GHz (Turbo up to 3.60 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 45W

●

● i7-2820QM, 2.3 GHz (turbo up to 3.4 GHz) quad-core processor, 8 MB L3 cache, 8 threads,

45W

i7-3820QM, 2.70 GHz (Turbo up to 3.70 GHz), 1600 MHz, 8 MB L3 Cache, 8 threads, 45W

●

Next Generation Intel® Core™ i5 processors, (support Intel Turbo Boost Technology Technology):

i5-3320M, 2.60 GHz (Turbo up to 3.30 GHz), 1600 MHz, 3 MB L3 Cache, 4 threads, 35W

●

i5-3360M, 2.80 GHz (Turbo up to 3.50 GHz), 1600 MHz, 3 MB L3 Cache, 4 threads, 35W

●

Chipset Mobile Intel QM77

Graphics Support for the following graphics subsystem graphics boards (all feature OpenGL driver support):

AMD FirePro M5950 XT-GL 1GB GDDR5 (DP 1.2 and Eyefinity Plus support)

●

NVIDIA Quadro 3000M, N14E-Q1 2 GB dedicated GDDR5 video memory

●

NVIDIA Quadro 4000M, N14E-Q3 2 GB dedicated GDDR5 video memory

●

● NVIDIA Quadro 5010M, N14E-Q5 4 GB dedicated GDDR5 video memory

Display

Memory 4 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 32,768 GB of system RAM

DDR3 1600MHz PC3-12800 SODIMMS

Display panel, 43.9 cm (17.3 in), High Definition Plus (HD+) Anti-Glare (AG) LED WVA without

●

webcam

Display panel, 43.9 cm (17.3 in), FHD AG LED WVA

●

Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with webcam (not

●

available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables)

Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color without webcam

●

(not available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables)

Category Description

Supports the following configurations:

2048 MB total system memory (2048 × 1)

●

4096 MB total system memory (4096 × 1)

●

4096 MB total system memory (2048 × 2)

●

● 8192 MB total system memory (8192 × 1)

● 8192 MB total system memory (4096 × 2)

8192 MB total system memory (2048 × 4); only available on computer models equipped with a

●

quad-core processor

12288MB Total System Memory (4096MB x 3)

●

16384 MB total system memory (8192 x 2)

●

● 16384 MB total system memory (4096 x 4); only available on computer models equipped with a

quad-core processor

32768 MB total system memory (8192 x 4); only available on computer models equipped with a

●

quad-core processor

Primary and secondary storage

Support for RAID 0/1/5

Supports the following Serial ATA (SATA), 7200-rpm drives:

Supports the following 6.35 cm (2.5 in), solid-state drives (SSD):

Upgrade bay

Supports the following 12.7 mm 6.35 cm (0.5 in) tray load SATA optical drives:

Supports 7.0 mm (0.28 in), 9.5 mm (0.37 in) or 12.7 mm (0.5 in) hard drives and 6.35 cm (2.5 in) solid-state drive for primary and secondary storage.

750 GB

●

500 GB

●

320 GB

●

● 500 GB self encrypting drive (SED)

256 GB Self Encrypting Drive (SED)

●

128 GB

●

● 160 GB

180 GB

●

24 GB

●

Blu-ray R/RE DVD±RW SuperMulti Double-Layer (DL) Drive

●

±RW SuperMulti Double-Layer Drive

●

DVD±RW SuperMulti Double-Layer Drive

●

DVD-ROM Drive (defeatured combo)

●

Supports a 7.0 mm, 9.5 mm, or 12.7 mm 500 GB hard drive, 7200 rpm

Supports "No Drive" option

Audio and video Integrated dual-array microphone

High-definition (HD) audio with SRS premium sound

2 Chapter 1 Product description

Category Description

2 stereo speakers

Integrated 720p HD webcam

Modem 56K V.92 data/fax modem

Supports “no modem” option

Modem cable not included

Ethernet Intel® 82579LM Gigabit Network Connection

S3/S4/S5 wake on LAN

NIC power-down technology

Ethernet cable not included

Wireless Integrated wireless local area network (WLAN) options by way of the following wireless

Three WLAN antennas (3) built into display assembly

Support for “no WLAN” option

Integrated wireless wide area network (WWAN) options by way of the following wireless

● HP hs2340 HSPA+ Mobile Broadband Module

WWAN antennas (2) built into display assembly (worldwide, 5-band)

Support for “no WWAN” option

Security provided by subscriber identify module (SIM) located inside battery bay

HP Integrated Module with Bluetooth 4.0

Support for “no WPAN” option

modules:

Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module

●

Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module

●

Broadcom 802.11a/b/g/n 2x2WiFi Adapter

●

modules: (not available on computer models with Dream Color displays)

HP un2430 EV-DO/HSPA Mobile Broadband Module

●

HP hs2350 HSPA+ Mobile Broadband Module (not available with Win8 or Win7 downgrade )

●

● HP hs2350 HSPA+ Mobile Broadband Module (not available with Win8 or Win7 downgrade )

External media card

Digital Media Card reader, supporting the following formats:

One ExpressCard slot, supporting 16-bit and 32-bit (Cardbus) ExpressCard modules

MultiMediaCard (MMC)

●

MultiMediaCard Plus (MMC+)

●

● Secure Digital (SD) Memory Card

Secure Digital High-Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDXC) Memory Card

●

Category Description

Ports

Docking Supports the following docking stations:

1394a (1)

●

Multi-pin AC port

●

Audio in (mono microphone)

●

Microphone input (stereo)

●

● Audio-out (stereo headphone)

● Display port (1.1a for NVIDIA, 1.2 for AMD)

Docking connector

●

eSATA/USB 2.0 combo

●

RJ-11 (modem)

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 3.0 (2)

●

● USB 2.0 (2) 1 port with USB charging support

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug with

●

auto-detect)

HP 230W Docking Station

●

HP 230W Advanced Docking Station

●

HP USB 2.0 Docking Station

●

● HP Essential USB 2.0 Port Replicator

● HP LAN and USB Travel Hub

Keyboard/pointing devices

36.5 cm (14.4 in) full-size keyboard with separate numeric keypad, Dual Point (3 pointing stick

Spill-resistant DuraKeys coating

Spill-resistant DuraPad coating on TouchPad

Gestures enabled by default - 2 finger scrolling, 2 finger zoom (pinch)

TouchPad supports vertical scroll zone

Taps enabled as default

Power requirements

36.5 cm (14.4 in) full-size keyboard with separate numeric keypad, Dual Point (3 pointing stick

buttons and 3 TouchPad buttons) without backlight

buttons and 3 TouchPad buttons) with backlight (not supported in Japan or Brazil)

Supports the following AC adapters with localized cable plug support:

200W Slim Smart AC adapter

●

230W Slim Smart AC adapter

●

● 230W Smart AC adapter

3-wire plug (with ground pin)

●

4 Chapter 1 Product description

Category Description

Support for the following batteries:

8-cell, 2.8 Ah (83 WHr) Li-ion battery

●

8-cell, 2.8 Ah (75 WHr) Li-ion battery (available with 3 year warranty only)

●

Supports 9-cell (73 WHr) polymer, HP ST09 Extended Life Battery (does not support HP Fast

●

Charge)

Supports 9-cell 3.0 Ah (100 WHr) cylindrical battery, HP BB09 Ultra-Capacity Extended Life

●

Battery (does not support HP Fast Charge)

HP Fast Charge Technology

Security Integrated fingerprint reader

Integrated Smart Card reader

Preboot authentication (password, Smart Card)

Supports security lock

Trusted platform module (TPM) v.1.2 and TPM enhanced drive lock

Full volume encryption

Operating system Preinstalled operating systems:

Windows® 7 Home Premium 64 (select models only)

●

Windows 7 Professional 64 (select models only)

●

Windows 7 Professional 32 (select models only)

●

● FreeDOS

Operating system and Microsoft® Office preinstalled (not supported in Japan):

Windows 7 Professional 64 with Office 2010 Starter (select models only)

●

Windows 7 Professional 32 with Office 2010 Starter (select models only)

●

Restore media:

Windows 7 Professional 64 (select models only)

●

Windows 7 Professional 32 (select models only)

●

Windows 7 Home Premium 64 (select models only)

●

● Windows 7 DRDVD (select models only)

● Windows XP Professional 64 (service only)

Certified:

Microsoft WHQL

●

Novell

●

SuSE Linux

●

Category Description

Web-only support:

Windows XP Professional 64 (select models only)

●

Windows XP Professional 32 (select models only)

●

Windows 7 Ultimate 64 (select models only)

●

● Windows 7 Ultimate 32 (select models only)

● Windows 7 Enterprise 64 (select models only)

Windows 7 Enterprise 32 (select models only)

●

Serviceability End-user replaceable parts:

Memory module

●

Optical drive

●

SIM

●

● WLAN module

WWAN module

●

6 Chapter 1 Product description

2 External component identification

Top

Top 7

Display — Windows models

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

wide area networks (WWAN).

(4) Internal microphones (2) Record sound.

(5) Webcam light On: The webcam is in use.

(6) Webcam Records video and captures still photographs.

To use the webcam on Windows 7 models, , select Start > All Programs > Communication and Chat > HP Webcam.

For information about using the webcam in Windows 8, access Help and Support. From the Start screen, type help, and then select Help and Support.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. To access this guide in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select the User guides.

8 Chapter 2 External component identification

Display — SUSE Linux models

Component Description

(1) Internal display switch Turns off the display or initiates Suspend if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(3) Internal microphones (2) Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records video and captures still photographs.

Top 9

TouchPad

Component Description

(1) Left pointing stick button Can be used with the pointing stick and functions like the

left button on an external mouse.

(2) Center pointing stick button Can be used with the pointing stick and functions like the

center button on an external mouse.

(3) Pointing stick Moves the pointer and selects or activates items on the

screen.

(4) Right pointing stick button Can be used with the pointing stick and functions like the

right button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

(6) Center TouchPad button Functions like the center button on an external mouse.

(7) Left TouchPad button Functions like the left button on an external mouse.

(8) TouchPad Moves the pointer and selects or activates items on the

screen.

(9) TouchPad on/off button Turns the TouchPad on and off.

10 Chapter 2 External component identification

Lights

Component Description

(1) TouchPad on/off light

(2) Caps lock light On: Caps lock is on.

(3)

(4) Num lock light On: Num lock is on.

(5)

(6)

(7)

(8)

Power light

Wireless light ● White: An integrated wireless device, such as a

Mute light ● Amber: Computer sound is off.

Web browser light

Calculator light

Off: The TouchPad is on.

●

Amber: The TouchPad is off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

White: Computer sound is on.

●

On: The computer is on.

●

In Windows: Off: The computer is off or in Hibernation.

●

In SUSE Linux: Off: The computer is off, in the

●

Suspend state, or in Hibernation.

On: The Windows® calculator function is on.

●

Blinking: The calculator has been activated.

●

Top 11

Buttons and fingerprint reader (select models only)

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

(2)

Power button ● When the computer is off, press the button to turn on

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep/Suspend.

● When the computer is in the Sleep/Suspend state,

press the button briefly to exit Sleep/Suspend.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

● Windows 7—Select Start > Control Panel > System

and Security > Power Options.

Or refer to the HP Notebook Reference Guide.

●

● Windows 8—From the Start screen, type power

options. Click Settings, and then select Power Options from the options displayed.

SUSE Linux —

●

1. Select Computer > Control Center.

2. In the left pane, click System, and then click Power

Managementin the right pane.

(3)

(4)

Wireless button Turns the wireless feature on or off but does not establish a

Volume mute button Mutes and restores speaker sound.

12 Chapter 2 External component identification

wireless connection.

Component Description

(5)

(6)

(7) Fingerprint reader Allows a fingerprint logon to Windows, instead of a

Web browser button When Windows is running, press the button to open the

default Web browser.

Calculator button Opens the Windows calculator function.

password logon.

Top 13

Keys — Windows systems

Component Description

(1) esc key Displays system information when pressed in coMBination

(2) Function keys Execute frequently used system functions when pressed in

with the fn key.

combination with the fn key.

(3) fn key Executes frequently used system functions when pressed

in combination with a function key or the esc key.

(4)

(5)

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be used

(7) num lk key Enables/disables the integrated numeric keypad when

Windows 7 button Displays the Windows Start menu.

Windows 8 button

Windows 7 applications key Windows 7: Displays a shortcut menu for items beneath

the cursor.

Windows 8 applications key Windows 8: Displays the App bar and a shortcut menu for

items beneath the cursor.

like an external numeric keypad.

pressed.

14 Chapter 2 External component identification

Keys — SUSE Linux models

Component Description

(1) Function keys Execute frequently used system functions when pressed in

(2) fn key Executes frequently used system functions when pressed in

combination with the fn key.

combination with a function key.

Front

(3) Integrated numeric keypad When num lk has been enabled, it can be used like an

external numeric keypad. To alternate between this numeric function and the navigational function (indicated by the directional arrows on the keys), press the num lk key.

(4) num lk key Alternates between the navigational and numeric functions

on the integrated numeric keypad.

Front 15

Component Description

(1) Media Card reader Supports the following digital card formats:

Secure Digital (SD) Card

●

Secure Digital HC (SDHC) Card

●

Secure Digital XC (SDXC) Card

●

● MultiMediaCard (MMC)

MultiMediaCardplus (MMC+)

●

(2) Display release latch Opens the computer.

(3) Wireless light ● White: An integrated wireless device, such as a wireless

(4) Power light ● On: The computer is on.

(5) AC adapter/Battery light ● Amber: The computer is connected to external power and

(6) Hard drive light

local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

the battery is charged from 0 – 90%.

White: The computer is connected to external power and

●

the battery is charged from 90 – 99%.

● Blinking Amber: A battery that is the only available power

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

NOTE: For information on HP 3D DriveGuard, see the

HP Notebook Reference Guide.

(7) Speakers (2) Produce sound.

16 Chapter 2 External component identification

NOTE: To use the SRS Premium Sound software in Windows

7, select Start > All Programs > SRS Premium Sound.

To use the SRS Premium Sound software n Windows 8, from the Start screen, type SRS, and then select SRS Premium Sound.

Right

Component Description

(1)

(2)

(3)

(4)

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. To access this guide in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select the User guides.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

Audio in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

USB charging port Connects an optional USB device. The USB 2.0 charging

port can also charge select models of cell phones and MP3 players, even when the computer is off. For more information about USB devices, see the HP Notebook Reference Guide.

USB 2.0 port Connects optional USB devices.

(5)

(6) Smart Card reader Supports optional Smart Cards.

(7) Upgrade bay (optical drive shown) The upgrade bay can hold a weight-saver option, a hard

(8) Optical drive eject button Releases the disc tray.

External monitor port Connects an external VGA monitor or projector.

drive, or an optical drive that reads an optical disc.

NOTE: On select models, the optical drive also writes to

an optical disc.

Right 17

Left

Component Description

(1)

(2)

(3)

(4) Vents (2) Enable airflow to cool internal components.

(5)

(6)

(7)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

USB power performance.

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

RJ-45 (network) jack Connects a network cable.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

eSATA/USB 2.0 combo port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB device.

(8)

ExpressCard slot Supports optional ExpressCards.

18 Chapter 2 External component identification

Rear

Component Description

(1)

(2) Vents (2) Enable airflow to cool internal components.

(3)

RJ-11 (modem) jack Connects a modem cable.

NOTE: The computer fan starts up

automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Power connector Connects an AC adapter.

Rear 19

Bottom

Component Description

(1) Battery bay Holds the battery.

(2)

(3)

(4) Accessory battery connector Connects an optional accessory battery.

(5) Docking connector Connects an optional docking device.

(6)

(7) Vents (3) Enable airflow to cool internal components.

(8)

SIM slot Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

Battery release latch Releases the battery.

Service door release latch Releases the service door from the computer.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Bluetooth compartment Contains a Bluetooth device (select models only).

20 Chapter 2 External component identification

Component Description

(9) Speakers (2) Produce sound.

NOTE: To use the SRS Premium Sound software,

select Start > All Programs > SRS Premium Sound.

(10)

Service door Provides access to the hard drive bay, the wireless

LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

NOTE: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom 21

3 Illustrated parts catalog

Computer major components

22 Chapter 3 Illustrated parts catalog

+ 129 hidden pages