This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 868990-002a
Published: December 2017
Edition: 2
Copyright 2017, Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
4Serial label pull tab or optional Systems Insight Display
5iLO service port
6USB 3.0 port
Universal media bay components
ItemDescription
1USB 2.0 port
2Video display port
3Optical disk drive (optional)
4Drives (optional)
8 Component identification
12-drive LFF front panel components
ItemDescription
1Drive bays
8-drive LFF model front panel components
ItemDescription
1Drives (optional)
2LFF power switch module
3Drive bays
LFF power switch module components
Component identification9
ItemDescription
1Optical disk drive
2Serial label pull tab
3USB 3.0 port
4iLO service port
5Video display port
Front panel LEDs and buttons
SFF front panel LEDs and button
ItemDescriptionStatus
1Power On/Standby button and
system power LED*
2Health LED*
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present†
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical**
Table Continued
10 Front panel LEDs and buttons
ItemDescriptionStatus
3NIC status LED*
4UID button/LED*
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Power fault LEDs."
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status.
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
Off = Deactivated
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occurred, or the power button cable is disconnected.
LFF 12-drive model front panel LEDs and button
Component identification11
ItemDescriptionStatus
1Health LED*
2Power On/Standby button and
system power LED*
3NIC status LED*
4UID button/LED*
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical**
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present†
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
Off = Deactivated
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Power fault LEDs."
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status.
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occurred, or the power button cable is disconnected.
12Component identification
LFF power switch module LEDs and button
ItemDescriptionStatus
1UID button/LED*
2Health LED*
3NIC status LED*
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
Off = Deactivated
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical**
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4Power On/Standby button and
system power LED*
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present†
Component identification13
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Power fault LEDs."
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status.
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occurred, or the power button cable is disconnected.
UID button functionality
The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not
power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise
website.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the
access panel installed.
14 UID button functionality
DescriptionStatus
Processor LEDs
DIMM LEDs
Fan LEDs
NIC LEDs
Power supply LEDs
PCI riser LED
Off = Normal
Amber = Failed processor
Off = Normal
Amber = Failed DIMM or configuration issue
Off = Normal
Amber = Failed fan or missing fan
Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For
status, see Rear panel LEDs on page 18.
Off = Normal
Solid amber = Power subsystem degraded, power
supply failure, or input power lost.
Off = Normal
Over temp LED
Amber = Incorrectly installed PCI riser cage
Off = Normal
Amber = High system temperature detected
Table Continued
Component identification15
DescriptionStatus
Amp Status LED
Power cap LED
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. For more information on the combination of these LEDs, see Systems Insight Display combinedLED descriptions on page 16).
Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
•Systems Insight Display LEDs
•System power LED
•Health LED
Systems Insight Display
LED and color
Processor (amber)RedAmber
Processor (amber)AmberGreenProcessor in socket X is in a pre-
DIMM (amber)RedGreenOne or more DIMMs have failed.
DIMM (amber)AmberGreenDIMM in slot X is in a pre-failure
Over temp (amber)AmberGreenThe Health Driver has detected a
Health
LED
System
power LED
Status
One or more of the following
conditions may exist:
•Processor in socket X has failed.
•Processor X is not installed in the
socket.
•Processor X is unsupported.
•ROM detects a failed processor
during POST.
failure condition.
condition.
cautionary temperature level.
Over temp (amber)RedAmberThe server has detected a hardware
16 Systems Insight Display combined LED descriptions
critical temperature level.
Table Continued
Systems Insight Display
LED and color
PCI riser (amber)RedGreenThe PCI riser cage is not seated
Fan (amber)AmberGreenOne fan has failed or has been
Fan (amber)RedGreenTwo or more fans have failed or been
Health
LED
System
power LED
Status
properly.
removed.
removed.
Power supply (amber)RedAmber
Power supply (amber)AmberGreen
One or more of the following
conditions may exist:
•Only one power supply is installed
and that power supply is in
standby.
•Power supply fault
•System board fault
One or more of the following
conditions may exist:
•Redundant power supply is
installed and only one power
supply is functional.
•AC power cord is not plugged into
redundant power supply.
•Redundant power supply fault
•Power supply mismatch at POST
or power supply mismatch through
hot-plug addition
Power cap (off)—AmberStandby
Power cap (green)—Flashing
green
Power cap (green)—GreenPower is available.
Power cap (flashing amber)—AmberPower is not available.
IMPORTANT:
If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of
DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a
known working DIMM.
Waiting for power
Component identification17
Rear panel components
ItemDescription
1Primary riser slots 1-3 (Optional drive cage)
2Optional riser slots 4-6 (Optional drive cage)
3Optional riser slots 7-8 (Optional drive cage)
4Power supply 1
5Power supply 2
6Video port
7Serial port (optional)*
81Gb RJ-45 ports 1–4
9iLO management port
10USB 3.0 ports
11FlexibleLOM slot
*When a tertiary riser cage is installed as shown, the serial port can installed in riser slot 6.
Rear panel LEDs
18 Rear panel components
ItemDescriptionStatus
1UID LED
2Link LED
3Activity LED
4Power supply
LEDs
Off = Deactivated
Solid blue = Activated
Flashing blue = System being
managed remotely
Off = No network link
Green = Network link
Off = No network activity
Solid green = Link to network
Flashing green = Network activity
Off = System is off or power supply has
failed.
Solid green = Normal
Component identification19
System board components
ItemDescription
1FlexibleLOM connector
2System maintenance switch
3Primary PCIe riser connector
4Front display port/USB 2.0 connector
20 System board components
Table Continued
ItemDescription
5x4 SATA port 1
6x4 SATA port 2
7x2 SATA port 3
8x1 SATA port 4
9Optical disk drive/SATA port 5
10Front power/USB 3.0 connector
11Drive backplane power connectors
12Smart Storage Battery connector
13Chassis intrusion detection connector
14Drive backplane power connector
15Micro SD card slot
16Dual internal USB 3.0 ports
17Type-a Smart Array connector
18Secondary PCIe riser connector*
19System battery
20Tertiary PCIe riser connector*
21TPM connector
22Serial port connector (optional)
* Requires a second processor
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2Off
S3OffReserved
S4OffReserved
1
S5
Off
Off
Off = iLO security is enabled.
On = iLO security is disabled.
Off = System configuration can be changed.
On = System configuration is locked.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
Off = No function
On = Restore default manufacturing settings
Table Continued
System maintenance switch descriptions21
PositionDefaultFunction
S7Off
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 160.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
22 DIMM label identification
ItemDescriptionDefinition
1Capacity
2Rank
3Data width on DRAM
4Memory generation
5Maximum memory speed
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
2133 MT/s
2400 MT/s
6CAS latency
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
DIMM slot locations
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
2666 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
DIMM slot locations23
NVDIMM identification
The NVDIMM boards are blue instead of green. This change to the color makes it easier to distinguish the
NVDIMMs from the DIMMs when installed.
To determine NVDIMM characteristics, see the full product description as shown in the following example:
ItemDescriptionDefinition
1Capacity16 GiB
2Rank1R (Single rank)
3Data width per DRAM chipx4 (4 bit)
4Memory typeNN4=DDR4 NVDIMM-N
5Maximum memory speed2667 MT/s
6Speed gradeV (latency 19-19-19)
7DIMM typeRDIMM (registered)
8Other—
For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
NVDIMM 2D Data Matrix barcode
The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or
other device.
24 NVDIMM identification
When scanned, the following information from the label can be copied to your cell phone or device:
For the purpose of this table, the NVDIMM-N LED operates as follows:
NVDIMM-N Function LED
(green)
OnOff
OnOff
OnOff
(blue)
NVDIMM LED identification25
•Solid indicates that the LED remains in the on state.
•Flashing indicates that the LED is on for 2 seconds and off for 1 second.
•Fast-flashing indicates that the LED is on for 300 ms and off for 300 ms.
StateDefinitionNVDIMM-N Function LED
0The restore operation is in progress.Flashing
1The restore operation is successful.Solid or On
2Erase is in progress.Flashing
3The erase operation is successful.Solid or On
4The NVDIMM-N is armed, and the NVDIMM-N is in
normal operation.
5The save operation is in progress.Flashing
6The NVDIMM-N finished saving and battery is still turned
on (12 V still powered).
7The NVDIMM-N has an internal error or a firmware
update is in progress. For more information about an
NVDIMM-N internal error, see the IML.
Solid or On
Solid or On
Fast-flashing
Processor, heatsink, and socket components
ItemDescription
1Heatsink nuts
2Processor carrier
3Pin 1 indicator
4Heatsink latch
5Alignment post
26 Processor, heatsink, and socket components
1
1
Symbol also on the processor and frame.
Drives
SAS/SATA drive components and LEDs
ItemDescriptionStatus
1Locate
•Solid blue = The drive is being identified by a host
application.
•Flashing blue = The drive carrier firmware is being
updated or requires an update.
2Activity ring LED
•Rotating green = Drive activity.
•Off = No drive activity.
Table Continued
Drives27
ItemDescriptionStatus
3Do not remove LED
•Solid white = Do not remove the drive. Removing
the drive causes one or more of the logical drives to
fail.
•Off = Removing the drive does not cause a logical
drive to fail.
4Drive status LED
•Solid green = The drive is a member of one or more
logical drives.
•Flashing green = The drive is rebuilding or
performing a RAID migration, strip size migration,
capacity expansion, or logical drive extension, or is
erasing.
•Flashing amber/green = The drive is a member of
one or more logical drives and predicts the drive will
fail.
•Flashing amber = The drive is not configured and
predicts the drive will fail.
•Solid amber = The drive has failed.
NVMe SSD components
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing
the device and bus to complete and cease the signal/traffic flow.
CAUTION:
Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not
remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD before the
device has completed and ceased signal/traffic flow can cause loss of data.
•Off = The drive is not configured by a RAID
controller.
28 NVMe SSD components
ItemDescriptionStatus
1Locate LED
2Activity ring LED
3Drive status LED
4Do Not Remove LED
Solid blue = The drive is being identified by a host application.
Flashing blue = The drive carrier firmware is being updated or
requires an update.
Rotating green = Drive activity
Off = No drive activity
Solid green = The drive is a member of one or more logical drives.
Flashing green = The drive is rebuilding or performing a RAID
migration, stripe size migration, capacity expansion, or logical drive
extension, or is erasing.
Flashing amber/green = The drive is a member of one or more
logical drives and predicts the drive will fail.
Flashing amber = The drive is not configured and predicts the drive
will fail.
Solid amber = The drive has failed.
Off = The drive is not configured by a RAID controller.
Solid white = Do not remove the drive. Drive must be ejected from
the PCIe bus prior to removal.
Flashing white = Ejection request pending
Off = Drive has been ejected
5Power LED
6Power button
7Do not remove buttonPress to open the release lever.
Solid green = Do not remove the drive. Drive must be ejected from
the PCIe bus prior to removal.
Flashing green = Ejection request pending
Off = Drive has been ejected
Press to request PCIe ejection. Removal request can be denied by
the:
•RAID controller (one or more of the logical drives could fail)
•Operating system
Component identification29
uFF drive components and LEDs
ItemDescriptionStatus
1Locate
•Off—Normal
•Solid blue—The drive is being identified by a host
application
•Flashing blue—The drive firmware is being updated
or requires an update
2uFF drive ejection latchRemoves the uFF drive when released
3Do not remove LED
•Off—OK to remove the drive. Removing the drive
does not cause a logical drive to fail.
•Solid white—Do not remove the drive. Removing
the drive causes one or more of the logical drives to
fail.
Table Continued
30 uFF drive components and LEDs
ItemDescriptionStatus
4Drive status LED
•Off—The drive is not configured by a RAID
controller
•Solid green—The drive is a member of one or more
logical drives
•Flashing green (4 Hz)—The drive is operating
normally and has activity
•Flashing green (1 Hz)—The drive is rebuilding or
performing a RAID migration, stripe size migration,
capacity expansion, logical drive extension, or is
erasing
•Flashing amber/green (1 Hz)—The drive is a
member of one or more logical drives that predicts
the drive will fail
•Solid amber—The drive has failed
•Flashing amber (1 Hz)—The drive is not configured
and predicts the drive will fail
5Adapter ejection release latch
and handle
Fan bay numbering
Removes the SFF flash adapter when released
Fan bay numbering31
Drive box identification
Front boxes
ItemDescription
1Box 1
2Box 2
3Box 3
ItemDescription
1Box 1
2Box 2
3Box 3
Rear boxes
ItemDescription
1Box 4
2Box 5
3Box 6
32 Drive box identification
ItemDescription
1Box 4
2Box 6
Midplane box (LFF only)
ItemDescription
1Box 7
Drive bay numbering
Drive bay numbering depends on how the drive backplanes are connected:
•To a controller
◦Embedded controllers use the onboard SATA ports.
◦Type-a controllers install to the type-a smart array connector.
◦Type-p controllers install to a PCIe riser.
•To a SAS expander
Installs in the primary or secondary PCIe riser
Drive bay numbering33
Drive bay numbering: Smart Array controller
When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The
following images are examples of common configurations.
34 Drive bay numbering: Smart Array controller
Drive bay numbering: SAS expander
Drive numbering through a SAS Expander is continuous.
•SAS expander port 1 always connects to port 1 of the controller.
•SAS expander port 2 always connects to port 2 of the controller.
•SAS expander port 3 = drive numbers 1-4.
•SAS expander port 4 = drive numbers 5-8.
•SAS expander port 5 = drive numbers 9-12.
•SAS expander port 6 = drive numbers 13-16.
Drive bay numbering: SAS expander35
•SAS expander port 7 = drive numbers 17-20.
•SAS expander port 8 = drive numbers 21-24.
•SAS expander port 9 = drive numbers 25-28.
Common configuration examples:
When any stacked 2SFF drive cage is connected to the SAS expander, the drive numbering skips the second
number to allow uFF drive bay numbering on page 38. For example, when a rear 2SFF drive cage is
connected to SAS expander port 9, then the drive numbers are 25 and 27.
When the front 24SFF bays are populated, any installed rear 2SFF drives are always 25 and 27.
If a 2SFF drive cage is connected to SAS expander port 3, then the drive numbers are 1 and 3.
36Component identification
Front 12LFF + Midplane 4LFF + All rear 2SFF:
Component identification37
Drive bay numbering: NVMe drives
If the server is populated with NVMe drives and NVMe risers:
uFF drive bay numbering
There are two uFF drives in each drive carrier.
If the drives are connected to a controller:
•The left bay = The default bay number of the server
•The right bay = The default bay number of the server + 100
If the drives are connected to a SAS expander:
38 Drive bay numbering: NVMe drives
For example:
•If the drives are connected to port 3 of the SAS expander, then the uFF drives are 1-4.
•If the drives are connected to port 9 of the SAS expander, then the uFF drives are 25-28.
HPE Flex Slot Power Supply with Integrated Battery Backup
Unit components and LED
1. Battery check button
2. Power LED
For more information about the HPE Flex Slot Power Supply with Integrated Battery Backup Unit, see the
document that ships with the component.
The label on the component indicates that the flex slot power supply has an integrated battery back up
module.
HPE Flex Slot Power Supply with Integrated Battery Backup Unit components and LED39
Figure 1: HPE Flex Slot Power Supply with Integrated Battery Backup Unit label
Checking the battery backup charge level
Procedure
1. Using a ball tip pen, press and release the battery check button.
After releasing the button, you may have to wait up to seven seconds before the LED starts flashing.
2. Note the number of LED flashes and reference the following table.
FlashesBattery State RSOC
0Battery bad/failed
1RSOC <= 29%
230% <= RSOC <= 62%
363% <= RSOC <= 94%
495% <= RSOC
1
Relative State of Charge
The battery will fully charge within one hour of being installed into the server.
40 Checking the battery backup charge level
1
Operations
Power up the server
To power up the server, use one of the following methods:
•Press the Power On/Standby button.
•Use the virtual power button through iLO.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT:
When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Extend the server from the rack
WARNING:
To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
1. Pull down the quick release levers on each side of the server.
2. Extend the server from the rack.
Operations41
3. After performing the installation or maintenance procedure, slide the server back into the rack, and then
press the server firmly into the rack to secure it in place.
WARNING:
To reduce the risk of personal injury, be careful when pressing the server rail-release latches and
sliding the server into the rack. The sliding rails could pinch your fingers.
Extending the server from the rack
WARNING:
To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized
before extending anything from the rack.
Procedure
Pull down the quick release levers on each side of the server, and then extend the server from the rack.
42 Extending the server from the rack
Removing the server from the rack
To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack:
Procedure
1. Power down the server.
2. Extend the server from the rack.
3. Disconnect the cabling and remove the server from the rack.
For more information, see the documentation that ships with the rack mounting option.
4. Place the server on a sturdy, level surface.
Installing the server into the rack
Procedure
1. Observe the following alert:
CAUTION:
Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the
heaviest item first, and continue to populate the rack from the bottom to the top.
2. Install the server and cable management arm into the rack. For more information, see the installation
instructions that ship with the rack rail system.
3. Connect peripheral devices to the server. For information on identifying connectors, see "Rear panel
components."
WARNING:
To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or
telecommunications connectors into RJ-45 connectors.
Removing the server from the rack43
4. Connect the power cord to the rear of the server.
5. Install the power cord anchors.
6. Secure the cables to the cable management arm.
IMPORTANT:
When using cable management arm components, be sure to leave enough slack in each of the
cables to prevent damage to the cables when the server is extended from the rack.
7. Connect the power cord to the AC power source.
44Operations
WARNING:
To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
•Unplug the power cord from the power supply to disconnect power to the equipment.
•Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the
server.
Remove the access panel
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server
in this manner results in improper airflow and improper cooling that can lead to thermal damage.
To remove the component:
Procedure
1. Power down the server.
2. Extend the server from the rack.
3. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the access
panel.
Installing the access panel
Procedure
1. Place the access panel on top of the server with the latch open.
Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).
2. Push down on the latch.
The access panel slides to a closed position.
3. Tighten the security screw on the latch, if needed.
Remove the access panel45
Removing the fan cage
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server
in this manner results in improper airflow and improper cooling that can lead to thermal damage.
IMPORTANT:
For optimum cooling, install fans in all primary fan locations.
Procedure
1. Power down the server.
2. Do one of the following:
•Disconnect each power cord from the power source.
•Disconnect each power cord from the server.
3. Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack.
4. Remove the access panel.
5. Remove the air baffle.
6. Remove the fan cage.
46 Removing the fan cage
Installing the fan cage
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server
in this manner results in improper airflow and improper cooling that can lead to thermal damage.
IMPORTANT:
For optimum cooling, install fans in all primary fan locations.
Removing the air baffle or midplane drive cage
CAUTION:
Do not detach the cable that connects the battery pack to the cache module. Detaching the cable
causes any unsaved data in the cache module to be lost.
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers,
or blanks installed. If the server supports hot-plug components, minimize the amount of time the access
panel is open.
Procedure
1. Power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
Installing the fan cage47
•Extend the server from the rack.
•Remove the server from the rack.
4. Remove the access panel.
5. Do one of the following:
•Remove the air baffle.
•Remove the 4LFF midplane drive cage:
a. Disconnect all cables.
b. Remove all drives.
Be sure to note the location of each drive.
c. Remove the drive cage.
CAUTION:
Do not drop the drive cage on the system board. Dropping the drive cage on the system board
might damage the system or components. Remove all drives and use two hands when
installing or removing the drive cage.
48Operations
Installing the air baffle
Procedure
1. Observe the following alerts.
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, expansion slot
covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time
the access panel is open.
CAUTION:
Do not detach the cable that connects the battery pack to the cache module. Detaching the cable
causes any unsaved data in the cache module to be lost.
2. Install the air baffle.
Installing the air baffle49
Removing a riser cage
CAUTION:
To prevent damage to the server or expansion boards, power down the server and remove all AC power
cords before removing or installing the PCI riser cage.
Procedure
1. Power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack.
4. Remove the access panel.
5. Remove the riser cage.
Primary and secondary riser cages
50 Removing a riser cage
Tertiary riser cage
Removing a riser slot blank
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have
either an expansion slot cover or an expansion board installed.
Procedure
1. Power down the server.
2. Remove all power:
Removing a riser slot blank51
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4. Remove the access panel.
5. Remove the riser cage.
6. Remove the blank.
Removing the hard drive blank
Remove the component as indicated.
Releasing the cable management arm
Release the cable management arm and then swing the arm away from the rack.
52 Removing the hard drive blank
Accessing the Systems Insight Display
The Systems Insight Display is only supported on SFF models. To access a Systems Insight Display, use the
following procedure.
Procedure
1. Press and release the panel.
2. After the display fully ejects, rotate the display to view the LEDs.
Accessing the Systems Insight Display53
Setup
HPE support services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with easy-tobuy, easy-to-use support packages that will help you make the most of your server investments. Some of the
HPE support services for hardware, software or both are:
•Foundation Care – Keep systems running.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Startup and implementation services for both hardware and software
•HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the
Setup overview
Procedure
1. Review the operational requirements for the server (Operational requirements on page 55).
2. Read the following safety notices, warnings, and cautions:
•Server warnings and cautions (Server warnings and cautions on page 57)
•Rack warnings (Rack warnings on page 57)
•Electrostatic discharge (Electrostatic discharge on page 58)
3. Verify the contents in the server box (Server box contents on page 59).
Hewlett Packard Enterprise website.
4. Install hardware options (Hardware options installation on page 60).
5. Install the server into a rack (Installing the server into the rack on page 43).
6. Configure the server (Configuring the server on page 59).
54 Setup
7. Install or deploy an operating system (Installing or deploying an operating system on page 59).
8. Register your server (Registering the server on page 59).
Operational requirements
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or
row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to
enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.
CAUTION:
To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the components
cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to
maintain proper airflow.
CAUTION:
Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper
airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal
damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION:
When using a Compaq branded 7000 series rack, install the high airflow rack door insert (PN 327281B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow and cooling.
CAUTION:
If a third-party rack is used, observe the following additional requirements to ensure adequate airflow
and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq
cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to
the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack must be
a minimum of 7 cm (2.75 in).
Operational requirements55
IMPORTANT:
The HPE ProLiant DL380 Gen10 Server cable management arm is not supported on Compaq branded
7000 series racks.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION:
To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the internal rack
temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options,
refer to the product rating label or the user documentation supplied with that option.
WARNING:
To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply
branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over
wiring and installation requirements of your facility.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any
local and regional building codes. In Canada, you must install the equipment in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the
equipment in accordance with any regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all
power distribution devices used in the installation, such as branch wiring and receptacles, are listed or
certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the
building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using
common power outlet strips for the server is not recommended.
56 Temperature requirements
Server warnings and cautions
WARNING:
This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are
required for all rack server installations. If the server is installed higher than chest level, a third
person may be required to help align the server.
•Use caution when installing the server in or removing the server from the rack; it is unstable when
not fastened to the rails.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
WARNING:
To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power
cord to remove power from the server. The front panel Power On/Standby button does not completely
shut off system power. Portions of the power supply and some internal circuitry remain active until
AC/DC power is removed.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server
in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Rack warnings
WARNING:
To reduce the risk of personal injury or damage to the equipment, be sure that:
•The leveling jacks are extended to the floor.
•The full weight of the rack rests on the leveling jacks.
•The stabilizing feet are attached to the rack if it is a single-rack installation.
•The racks are coupled together in multiple-rack installations.
•Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
Server warnings and cautions57
WARNING:
To reduce the risk of personal injury or equipment damage when unloading a rack:
•At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable
when being moved on its casters.
•Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the
rack from both sides.
WARNING:
To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before
extending a component outside the rack. Extend only one component at a time. A rack may become
unstable if more than one component is extended.
WARNING:
When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and
bottom to the building structure.
Electrostatic discharge
Be aware of the precautions you must follow when setting up the system or handling components. A
discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the system or component.
To prevent electrostatic damage:
•Avoid hand contact by transporting and storing products in static-safe containers.
•Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•Place parts on a grounded surface before removing them from their containers.
•Avoid touching pins, leads, or circuitry.
•Always be properly grounded when touching a static-sensitive component or assembly. Use one or more
of the following methods when handling or installing electrostatic-sensitive parts:
◦Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
◦Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
◦Use conductive field service tools.
◦Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity or assistance with product installation, contact an authorized reseller.
58 Electrostatic discharge
Server box contents
The server shipping box contains the following contents:
•A server
•A power cord
•Rack-mounting hardware
•Documentation
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server-specific information, refer to "Hardware options installation."
Configuring the server
When the server is powered on, the POST screen is displayed. Use the following options to configure the
server:
•System utilities (F9)
Use this option to configure UEFI, RBSU, or other boot settings.
•Intelligent Provisioning (F10)
Use this option to configure drives, access Smart Storage Administrator, or begin installing or deploying an
operating system.
•Boot order (F11)
Use this option to select a boot device.
•Network boot (F12)
Use this option to PXE boot the server from the network.
Installing or deploying an operating system
Before installing an operating system, observe the following:
•Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprisewebsite. If UEFI requirements are not met, you might experience boot failures or other errors when
installing the operating system.
•Update firmware before using the server for the first time, unless software or components require an older
version. For more information, see "Keeping the system current on page 162."
•For the latest information on supported operating systems, see the Hewlett Packard Enterprise website.
•The server does not ship with OS media. All system software and firmware is preloaded on the server.
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
Server box contents59
Hardware options installation
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any
installation procedure. Improper grounding can cause electrostatic discharge.
Installing the bezel and bezel lock
http://www.hpe.com/info/qs).
60 Hardware options installation
Power supply options
Hot-plug power supply calculations
For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/
online).
Installing a redundant hot-plug power supply
CAUTION:
All power supplies installed in the server must have the same output power capacity. Verify that all
power supplies have the same part number and label color. The system becomes unstable and might
shut down if it detects different power supplies.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1. Release the cable management arm to access the rear panel.
2. Remove the blank.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank
to cool before touching it.
Power supply options61
3. Insert the power supply into the power supply bay until it clicks into place.
4. Connect the power cord to the power supply.
5. Route the power cord.
Use the cable management arm and best practices when routing cords and cables.
6. Connect the power cord to the power source.
7. Observe the power supply LED.
Drive options
Drive guidelines
Depending on the configuration, the server supports SAS, SATA, and NVMe drives.
Observe the following general guidelines:
•The system automatically sets all drive numbers.
•If only one hard drive is used, install it in the bay with the lowest drive number.
For drive numbering, see "Drive bay numbering".
•The NVMe SSD is a PCIe bus device. Devices attached to a PCIe bus cannot be removed without
allowing the device and bus to complete and cease the signal/traffic flow.
62 Drive options
Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do
Not Remove button LED flashes to indicate that the device is still in use. Removal of the NVMe SSD
before the device has completed and ceased signal/traffic flow can cause loss of data.
•Drives with the same capacity provide the greatest storage space efficiency when grouped into the same
drive array.
Supported drive carriers
Depending on the drive cage, the server supports the following drive carriers:
•SFF Smart Carrier (SC)
•SFF Smart Carrier NVMe (SCN)
•SFF Smart Carrier M.2 (SCM)
•LFF Smart Carrier (SC)
•LFF to SFF Smart Carrier Converter
Installing a hot-plug SAS or SATA drive
Procedure
1. Remove the drive blank.
2. Prepare the drive.
3. Install the drive.
Supported drive carriers63
4. Observe the LED status of the drive.
Installing an NVMe drive
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all drive and device
bays are populated with either a component or a blank.
Procedure
1. Remove the drive blank.
2. Prepare the drive.
3. Install the drive.
64 Installing an NVMe drive
4. Observe the LED status of the drive.
Installing a uFF drive and SCM drive carrier
IMPORTANT:
Not all drive bays support the drive carrier. To find supported bays, see the server QuickSpecs.
Procedure
1. If needed, install the uFF drive into the drive carrier.
2. Remove the drive blank.
3. Install the drives.
Push firmly near the ejection handle until the latching spring engages with the drive bay.
Installing a uFF drive and SCM drive carrier65
4. Power on the server.
To configure the drive, use HPE Smart Storage Administrator.
Installing an M.2 drive
This procedure is for replacing M.2 drives located on an expansion card, riser, or the system board only. Do
not use this procedure to replace uFF drives.
Prerequisites
Before installing this option, be sure that you have the following:
•The components included with the hardware option kit
•T-10 Torx screwdriver
Procedure
1. Power down the server .
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4. Remove the access panel.
5. Remove the riser cage.
6. Install the drive.
66 Installing an M.2 drive
The installation is complete.
Fan options
CAUTION:
To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a singleprocessor configuration.
CAUTION:
To avoid damage to the equipment, do not operate the server for extended periods of time if the server
does not have the optimal number of fans installed. Although the server might boot, Hewlett Packard
Enterprise does not recommend operating the server without the required fans installed and operating.
Valid fan configurations are listed in the following table.
ConfigurationFan bay 1Fan bay 2Fan bay 3Fan bay 4Fan bay 5Fan bay 6
1 processorFan blankFan blankFanFanFanFan
1 processor 24-SFF
or 12-LFF
configuration with
high-performance
fans
2 processorsFanFanFanFanFanFan
For a single-processor configuration, excluding 24-SFF and 12-LFF configurations, four fans and two blanks
are required in specific fan bays for redundancy. A fan failure or missing fan causes a loss of redundancy. A
second fan failure or missing fan causes an orderly shutdown of the server.
For a dual-processor configuration or single-processor 24-SFF or 12-LFF configurations, six fans are required
for redundancy. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan
causes an orderly shutdown of the server.
High-performance fans might be necessary in 24-SFF and 12-LFF configurations for the following
installations:
FanFanFanFanFanFan
Fan options67
•Optional GPU riser installations
•ASHRAE compliant configurations
For more information, see the Hewlett Packard Enterprise website.
The server supports variable fan speeds. The fans operate at minimum speed until a temperature change
requires a fan speed increase to cool the server. The server shuts down during the following temperaturerelated scenarios:
•At POST and in the OS, iLO performs an orderly shutdown if a cautionary temperature level is detected. If
the server hardware detects a critical temperature level before an orderly shutdown occurs, the server
performs an immediate shutdown.
•When the Thermal Shutdown feature is disabled in the BIOS/Platform Configuration (RBSU), iLO does not
perform an orderly shutdown when a cautionary temperature level is detected. Disabling this feature does
not disable the server hardware from performing an immediate shutdown when a critical temperature level
is detected.
CAUTION:
A thermal event can damage server components when the Thermal Shutdown feature is disabled in
the BIOS/Platform Configuration (RBSU).
Installing high-performance fans
CAUTION:
Caution: To prevent damage server, ensure that all DIMM latches are closed and locked before installing
the fans.
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server
in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Procedure
1. Extend the server from the rack.
2. Remove the access panel.
3. If installed, remove all fan blanks.
68 Installing high-performance fans
4. Remove the air baffle.
5. Remove all standard fans.
IMPORTANT:
Do not mix standard fans and high-performance fans in the same server.
6. Install high-performance fans in all fan bays.
Hardware options installation69
7. Install the air baffle.
8. Install the access panel.
9. Install the server into the rack.
Memory options
IMPORTANT:
This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of
these DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server
must be of the same type.
DIMM and NVDIMM population information
For specific DIMM and NVDIMM population information, see the DIMM population guidelines on the Hewlett
Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).
HPE SmartMemory speed information
For more information about memory speed information, see the Hewlett Packard Enterprise website (https://
www.hpe.com/docs/memory-speed-table).
Installing a DIMM
The server supports up to 24 DIMMs.
Prerequisites
Before installing this option, be sure you have the following:
The components included with the hardware option kit
For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise
website.
70 Memory options
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack.
b. Remove the server from the rack.
4.Remove the access panel.
5.Open the DIMM slot latches.
6.Install the DIMM.
7.Install the access panel.
8.Install the server in the rack.
9.Connect each power cord to the server.
10. Connect each power cord to the power source.
11. Power up the server.
Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode.
For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display
combined LED descriptions."
HPE 16GB NVDIMM option
HPE NVDIMMs are flash-backed NVDIMMs used as fast storage and are designed to eliminate smaller
storage bottlenecks. The HPE 16GB NVDIMM for HPE ProLiant Gen10 servers is ideal for smaller database
storage bottlenecks, write caching tiers, and any workload constrained by storage bottlenecks.
HPE 16GB NVDIMM option71
The HPE 16GB NVDIMM is supported on select ProLiant Gen10 servers and can support up to 12 NVDIMMs
in 2 socket servers (up to 192GB) and up to 24 NVDIMMs in 4 socket servers (up to 384GB). The HPE Smart
Storage Battery provides backup power to the memory slots allowing data to be moved from the DRAM
portion of the NVDIMM to the Flash portion for persistence during a power down event.
For more information on HPE NVDIMMs, see the Hewlett Packard Enterprise website (http://www.hpe.com/
info/persistentmemory).
Server requirements for NVDIMM support
Before installing an HPE 16GB NVDIMM in a server, make sure that the following components and software
are available:
•A supported HPE server using Intel Xeon Scalable Processors: For more information, see the NVDIMM
QuickSpecs on the Hewlett Packard Enterprise website (
•An HPE Smart Storage Battery
•A minimum of one regular DIMM: The system cannot have only NVDIMM-Ns installed.
•A supported operating system with persistent memory/NVDIMM drivers. For the latest software
information, see the Hewlett Packard Enterprise website (http://persistentmemory.hpe.com).
•For minimum firmware versions, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/nvdimm-docs).
To determine NVDIMM support for your server, see the server QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
http://www.hpe.com/info/qs).
Installing an NVDIMM
CAUTION:
To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks,
and access panel must be installed when the server is powered up.
CAUTION:
To avoid damage to the hard drives, memory, and other system components, be sure to install the
correct DIMM baffles for your server model.
CAUTION:
DIMMs are keyed for proper alignment. Align notches in the DIMM with the corresponding notches in
the DIMM slot before inserting the DIMM. Do not force the DIMM into the slot. When installed properly,
not all DIMMs will face in the same direction.
CAUTION:
Electrostatic discharge can damage electronic components. Be sure you are properly grounded before
beginning this procedure.
CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector.
For more information, see the DIMM handling guidelines in the troubleshooting guide for your product
on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise-docs).
72 Server requirements for NVDIMM support
CAUTION:
Unlike traditional storage devices, NVDIMMs are fully integrated in with the ProLiant server. Data loss
can occur when system components, such as the processor or HPE Smart Storage Battery, fails. HPE
Smart Storage battery is a critical component required to perform the backup functionality of NVDIMMs.
It is important to act when HPE Smart Storage Battery related failures occur. Always follow best
practices for ensuring data protection.
Prerequisites
Before installing an NVDIMM, be sure the server meets the Server requirements for NVDIMM support on
page 72.
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack.
b. Remove the server from the rack.
4.Remove the access panel.
5.If the Smart Storage battery is not installed, do one of the following:
•Remove the air baffle.
•If installed on LFF models, remove the midplane drive cage.
6.Locate any NVDIMMs already installed in the server.
7.Verify that all LEDs on any installed NVDIMMs are off.
8.Install the NVDIMM.
Hardware options installation73
9.If it is not already installed, install the Smart Storage battery.
10. Install the access panel.
11. Slide or install the server into the rack.
12. Connect each power cord to the server.
13. Power up the server.
14. If required, sanitize the NVDIMM-Ns. For more information, see NVDIMM sanitization on page 74.
Configuring the server for NVDIMMs
After installing NVDIMMs, configure the server for NVDIMMs. For information on configuring settings for
NVDIMMs, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (
www.hpe.com/info/nvdimm-docs).
The server can be configured for NVDIMMs using either of the following:
•UEFI System Utilities—Use System Utilities through the Remote Console to configure the server for
NVDIMM memory options by pressing the F9 key during POST. For more information about UEFI System
Utilities, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).
•iLO RESTful API for HPE iLO 5—For more information about configuring the system for NVDIMMs, see
Media sanitization is defined by NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) as "a
general term referring to the actions taken to render data written on media unrecoverable by both ordinary
and extraordinary means."
The specification defines the following levels:
74 Configuring the server for NVDIMMs
•Clear: Overwrite user-addressable storage space using standard write commands; might not sanitize data
in areas not currently user-addressable (such as bad blocks and overprovisioned areas)
•Purge: Overwrite or erase all storage space that might have been used to store data using dedicated
device sanitize commands, such that data retrieval is "infeasible using state-of-the-art laboratory
techniques"
•Destroy: Ensure that data retrieval is "infeasible using state-of-the-art laboratory techniques" and render
the media unable to store data (such as disintegrate, pulverize, melt, incinerate, or shred)
The NVDIMM-N Sanitize options are intended to meet the Purge level.
For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMMUser Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs):
•NVDIMM sanitization policies
•NVDIMM sanitization guidelines
•Setting the NVDIMM-N Sanitize/Erase on the Next Reboot Policy
NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) is available for download from the NIST
website (http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-88r1.pdf).
NVDIMM relocation guidelines
Requirements for relocating NVDIMMs or a set of NVDIMMs when the data must be preserved
•The destination server hardware must match the original server hardware configuration.
•All System Utilities settings in the destination server must match the original System Utilities settings in the
original server.
•If NVDIMM-Ns are used with NVDIMM Interleaving ON mode in the original server, do the following:
◦Install the NVDIMMs in the same DIMM slots in the destination server.
◦Install the entire NVDIMM set (all the NVDIMM-Ns on the processor) on the destination server.
This guideline would apply when replacing a system board due to system failure.
If any of the requirements cannot be met during NVDIMM relocation, do the following:
◦Manually back up the NVDIMM-N data before relocating NVDIMM-Ns to another server.
◦Relocate the NVDIMM-Ns to another server.
◦Sanitize all NVDIMM-Ns on the new server before using them.
Requirements for relocating NVDIMMs or a set of NVDIMMs when the data does not have to be
preserved
If data on the NVDIMM-N or set of NVDIMM-Ns does not have to be preserved, then
NVDIMM relocation guidelines75
•Move the NVDIMM-Ns to the new location and sanitize all NVDIMM-Ns after installing them to the new
location. For more information, see NVDIMM sanitization on page 74.
•Observe all DIMM and NVDIMM population guidelines. For more information, see DIMM and NVDIMMpopulation information on page 70.
•Observe the process for removing an NVDIMM.
•Observe the process for installing an NVDIMM.
•Review and configure the system settings for NVDIMMs. For more information, see Configuring the
server for NVDIMMs on page 74.
HPE Scalable Persistent Memory (CTO only)
HPE Scalable Persistent Memory is an integrated storage solution that runs at memory speeds with terabyte
capacity unlocking new levels of performance for your business workloads. It provides a complete hardware
and software solution utilizing the following components:
•DRAM for application performance
•A tier of flash for persistence
•A backup power source to move data from DRAM to flash
HPE Scalable Persistent Memory is ideal for enabling in-memory compute with persistence and any workload
that could benefit from low-latency DRAM-level performance. This option is available as HPE Factory
Configure To Order (CTO) SKUs only.
For configuration details for HPE Scalable Persistent Memory, see the HPE Scalable Persistent Memory UserGuide at http://www.hpe.com/info/nvdimm-docs.
For more information about HPE Scalable Persistent Memory, see http://www.hpe.com/info/
persistentmemory.
Controller options
The server supports the following storage controllers:
•Embedded controllers
Enabled through System Utilities and configured through HPE Smart Storage Administrator (Intelligent
Provisioning)
•Type-a controllers
Type-a controllers install in the type-a smart array connector.
•Type-p controllers
Type-p controllers install in a PCIe expansion slot
Installing a storage controller
Prerequisites
Before installing this option, be sure that you have the following:
The components included with the hardware option kit
76 HPE Scalable Persistent Memory (CTO only)
Procedure
1. Power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack.
4. Remove the access panel.
5. Do one of the following:
•Remove the air baffle.
•If installed, remove the 4LFF midplane drive cage.
6. Do one of the following:
•For Type-a Smart Array controllers, install the controller into the Smart Array connector.
•For Type-p Smart Array controllers, install the controller into an expansion slot.
7. Cable the controller.
The installation is complete.
Hardware options installation77
Installing a Universal Media Bay
Prerequisites
Before installing this option, be sure that you have the following:
•The components included with the hardware option kit
•T-10 Torx screwdriver
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Remove the air baffle.
6.Remove the fan cage.
7.Remove the bay blank.
8.Route the USB and video cables through the opening.
9.If installing a two-bay SFF front drive cage, install the drive cage.
10. Install the universal media bay.
78 Installing a Universal Media Bay
11. (Optional) Install the optical disk drive.
12. Connect the cables.
13. Install the fan cage.
14. Install the air baffle.
15. Install the access panel.
16. Slide the server into the rack.
17. Connect each power cord to the server.
18. Connect each power cord to the power source.
19. Power up the server.
The installation is complete.
Hardware options installation79
Drive cage options
Installing a front 8NVMe SSD Express Bay drive cage
Observe the following:
•The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1.
•When installing in box 1, the NVMe riser must be installed in the tertiary PCIe slot.
•When installing in box 2, the NVMe riser must be installed in the secondary PCIe slot.
•When installing in box 3, the NVMe riser must be installed in the primary PCIe slot.
Prerequisites
An associated NVMe riser and high-performance fans are required when installing this option.
Procedure
1.Observe the following alerts.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any
installation procedure. Improper grounding can cause ESD.
2.Power down the server .
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Remove the air baffle.
6.Remove the fan cage.
7.Remove the blank.
80 Drive cage options
8.Install the drive cage:
a. Remove all drives and drive blanks.
b. Install the drive cage.
9.Install the associated NVMe riser.
10. Connect the power cable to the drive backplane power connector.
11. Connect the data cables from the drive backplane to the NVMe riser.
12. Install drives or drive blanks.
The installation is complete.
Installing a front 6SFF SAS/SATA + 2NVMe Premium drive cage
The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1.
Installing a front 6SFF SAS/SATA + 2NVMe Premium drive cage81
Prerequisites
A storage controller and high-performance fans are required when installing this drive cage.
Procedure
1.Observe the following alerts.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any
installation procedure. Improper grounding can cause ESD.
2.Power down the server .
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Remove the air baffle.
6.Remove the fan cage.
7.Remove the blank.
8.Install the drive cage:
a. If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive
blanks for use in empty drive bays.
b. Install the drive cage.
82Hardware options installation
9.Connect the power cable.
10. Install a storage controller.
11. Connect the data cables from the drive backplane to the controller.
12. Install drives or drive blanks.
The installation is complete.
Installing airflow labels
When an Express Bay drive cage is installed, airflow labels might be required:
Prerequisites
Before installing this option, be sure that you have the following:
The components included with the hardware option kit
Procedure
•If an eight-bay SFF drive cage is installed in box 1, then airflow labels are not required.
•If a blank is installed in box 1, replace it with the blank that comes with the kit.
Installing airflow labels83
•If a Universal Media Bay is installed in box 1, do one of the following:
◦If the 2SFF drive cage is not installed, then install airflow labels as shown.
◦If a 2SFF drive cage is installed, then install the airflow labels as shown.
84Hardware options installation
Installing a front 8SFF SAS/SATA drive cage in box 1
Prerequisites
Before installing this option, be sure that you have the following:
•T-10 Torx screwdriver
•The components included with the hardware option kit
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Remove the air baffle.
6.Remove the fan cage.
7.Remove the bay blank.
Installing a front 8SFF SAS/SATA drive cage in box 185
8.Install the 8SFF front drive cage option.
9.Connect the power and data cables.
10. Install the fan cage.
11. Install the air baffle.
12. Install the access panel.
13. Slide the server into the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server.
The installation is complete.
86Hardware options installation
Installing a front 8SFF SAS/SATA drive cage in box 2
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Remove the air baffle.
6.
Remove the fan cage.
7.Remove the bay blank.
8.Install the 8SFF front drive cage option.
Installing a front 8SFF SAS/SATA drive cage in box 287
9.Connect the power and data cables.
10. Install the fan cage.
11. Install the access panel.
12. Slide the server into the rack.
13. Connect each power cord to the server.
14. Connect each power cord to the power source.
15. Power up the server.
The installation is complete.
Installing a front 2SFF NVMe/SAS/SATA Premium drive cage
Prerequisites
Before installing this option, be sure that you have the following:
•T-10 Torx screwdriver
•The components included with the hardware option kit
•This installation requires a universal media bay.
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
88 Installing a front 2SFF NVMe/SAS/SATA Premium drive cage
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Remove the front bay blank.
6.Remove the optical disk drive tray from the universal media bay.
7.Remove the SFF drive blank from the universal media bay.
Hardware options installation89
8.Install the drive cage into the universal media bay.
9.Install the optical disk drive tray.
90Hardware options installation
10. Install the universal media bay.
11. Connect the power and data cables.
12. Install the access panel.
13. Slide the server into the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server.
The installation is complete.
Installing a midplane 4LFF SAS/SATA drive cage
Observe the following:
Installing a midplane 4LFF SAS/SATA drive cage91
•A 1U heatsink is required for each processor when installing this option.
•If you have a TPM, install it prior to this option.
•If you have a type-a controller, install it prior to this option.
Prerequisites
Before installing this option, be sure that you have the following:
The components included with the hardware option kit
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack.
4.Remove the access panel.
5.Remove the air baffle.
The air baffle is no longer needed. The drive cage acts as an air baffle for the server.
6.Remove all riser cages.
92Hardware options installation
7.Connect the power cable to the drive backplane power connector on the system board.
8.If connecting the data cable to the system board or a controller, connect the data cable.
9.Prepare the drive cage for installation by lifting the latches on the drive cage.
10. Install the drive cage:
CAUTION:
Do not drop the drive cage on the system board. Dropping the drive cage on the system board
might damage the system or components. Remove all drives and use two hands when installing or
removing the drive cage.
a. Locate the alignment pins on the rear of the drive cage.
b. Align the pin on the rear left of the drive cage to the server and then insert the pin.
c. Gently lower the opposite side of the drive cage.
d. Pull the plunger pin on the rear right of the drive cage and then lower the drive cage until the plunger
pin engages.
Hardware options installation93
11. Install drives or drive blanks.
12. Push down on the latches to lower the drive cage into place.
13. Connect the power and data cables to the drive backplane.
The installation is complete.
Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser
Prerequisites
Before installing this option, be sure that you have the following:
•T-10 Torx screwdriver
•The components included with the hardware option kit
94 Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser
•The front drive bays are fully populated with 12 LFF or 24 SFF drives.
•High performance fans are installed in all fan bays.
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Do one of the following:
For primary bays, remove the riser cage.
For secondary bays, remove the rear wall blank.
Hardware options installation95
6.Install a SAS expander or other expansion card, if needed.
7.Install the drive cage.
8.Cable the drive backplane.
9.Install drives or drive blanks.
10. Install the access panel.
11. Slide the server into the rack.
12. Connect each power cord to the server.
13. Connect each power cord to the power source.
14. Power up the server.
The installation is complete.
96Hardware options installation
Installing a rear 2SFF SAS/SATA drive cage over the power supplies
Prerequisites
Before installing this option, be sure that you have the following:
•T-10 Torx screwdriver
•The components included with the hardware option kit
•The front bays are fully populated with 12 LFF or 24 SFF drives
•High performance fans are installed in all fan bays
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•
Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.Do one of the following:
If installed, remove the secondary riser cage.
Remove the secondary wall blank.
Installing a rear 2SFF SAS/SATA drive cage over the power supplies97
6.Remove the tertiary wall blank.
7.Install the drive cage compatible rear wall.
98Hardware options installation
8.Install the drive cage.
9.Install drives or drive blanks.
10. Install the secondary rear wall or a riser cage.
11. Cable the drive backplane.
12. Install the access panel.
13. Slide the server into the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server.
The installation is complete.
Hardware options installation99
Installing a rear 3LFF SAS/SATA drive cage
Before installing this option, the front bays must be fully populated with 12 LFF drives. High-performance fans
must be installed in all fan bays.
Prerequisites
Before installing this option, be sure that you have the following:
•T-10 Torx screwdriver
•The components included with the hardware option kit
Procedure
1.Power down the server.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
•
Extend the server from the rack.
•Remove the server from the rack .
4.Remove the access panel.
5.If installed, remove the secondary riser cage. The secondary riser cage is not supported with a three-bay
LFF rear configuration.
6.Remove the rear wall blank.
100 Installing a rear 3LFF SAS/SATA drive cage
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