HP 8500 fn2, N9120 fn2 User Manual
HP Digital Sender Flow 8500 fn2 Document Capture Workstation,
HP ScanJet Enterprise Flow N9120 fn2 Document Scanner
www.hp.com/go/DSFlow8500fn2
www.hp.com/support/sjflowN9120fn2
N9120 fn2
User Guide
8500 fn2
HP Digital Sender Flow 8500 fn2 Document
Capture Workstation, HP ScanJet Enterprise
Flow N9120 fn2 Document Scanner
User Guide
Copyright and license
Trademark credits
© 2020 Copyright HP Development Company,
L.P.
Reproduction, adaptation or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
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Edition 4, 7/2020
Table of contents
1 Product overview ...................................................................................................................................................................................... 1
Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) ..................................................... 1
Front view .............................................................................................................................................................. 1
Back view ............................................................................................................................................................... 2
Control-panel view ............................................................................................................................................... 3
How to use the control panel ........................................................................................................ 5
Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) ................................................................ 5
Front view .............................................................................................................................................................. 5
Back view ............................................................................................................................................................... 6
Control-panel view ............................................................................................................................................... 7
How to use the control panel ........................................................................................................ 9
Product specications ........................................................................................................................................................... 10
Supported operating systems (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) .. 10
Supported operating systems (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) ............. 10
Product dimensions (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) ................... 11
Product dimensions (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) ............................... 11
Power consumption, electrical specications and acoustic emissions ..................................................... 12
Operating environment range (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) .. 12
Operating environment range (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) ............. 12
Product hardware setup and software installation .......................................................................................................... 14
Hardware setup ................................................................................................................................................. 14
How to get software updates .......................................................................................................................... 14
Scanner software (Windows) ............................................................................................................................................... 15
HP Scan software .............................................................................................................................................. 15
HP TWAIN ............................................................................................................................................................ 15
ISIS ....................................................................................................................................................................... 15
WIA ....................................................................................................................................................................... 15
Sleep Mode and auto-o settings ....................................................................................................................................... 15
2 Use the scanner ...................................................................................................................................................................................... 17
Set up the scanner ................................................................................................................................................................. 18
Set up Scan to Email ......................................................................................................................................... 19
ENWW iii
Introduction ................................................................................................................................... 19
Before you begin ........................................................................................................................... 19
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 20
Step two: Congure the Network Identication settings ........................................................ 20
Step three: Congure the Send to Email feature ..................................................................... 21
Method one: Basic conguration using the Email Setup Wizard ...................... 21
Method two: Advanced conguration using the Email Setup ........................... 24
Step four: Congure the Quick Sets (optional) ......................................................................... 28
Step ve: Set up Send to Email to use Oice 365 Outlook (optional) .................................. 29
Introduction ............................................................................................................... 29
Congure the outgoing email server (SMTP) to send an email from an
Oice 365 Outlook account .................................................................................... 29
Set up Scan to Fax ............................................................................................................................................. 32
Step one: Access the HP Embedded Web Server ..................................................................... 32
Step two: Set up Scan to Fax ....................................................................................................... 32
Set up Scan to Network Folder ........................................................................................................................ 33
Introduction ................................................................................................................................... 33
Before you begin ........................................................................................................................... 33
Step one: Access the HP Embedded Web Server ..................................................................... 33
Step two: Set up Scan to Network Folder ................................................................................. 34
Method one: Use the Scan to Network Folder Wizard ........................................ 34
Method two: Use Scan to Network Folder Setup ................................................ 35
Set up Scan to USB Drive .................................................................................................................................. 43
Introduction ................................................................................................................................... 43
Step one: Access the HP Embedded Web Server ..................................................................... 43
Step two: Enable Scan to USB Drive ........................................................................................... 44
Step three: Congure the Quick Sets (optional) ....................................................................... 44
Default scan settings for Scan to USB Drive setup .................................................................. 45
Default le settings for Save to USB Setup .............................................................................. 46
Set up Scan to SharePoint® ............................................................................................................................. 47
Introduction ................................................................................................................................... 47
Before you begin ........................................................................................................................... 47
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 47
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ........... 48
Scan and save a le directly to a Microsoft® SharePoint site ................................................. 49
Quick set scan settings and options for Save to SharePoint® ............................................... 50
Create a Quick Set .............................................................................................................................................. 52
Introduction ................................................................................................................................... 52
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 52
Step two: Add and manage Quick Sets ...................................................................................... 53
Add a Quick Set ......................................................................................................... 53
iv ENWW
Edit a Quick Set ......................................................................................................... 54
Copy a Quick Set ....................................................................................................... 54
Remove a Quick Set ................................................................................................. 55
Quick Set settings and options .............................................................................. 55
Load originals ......................................................................................................................................................................... 58
Document loading tips ...................................................................................................................................... 58
Supported paper types and sizes ................................................................................................................... 61
Load paper in the Automatic Document Feeder (ADF) input tray .............................................................. 63
Introduction ................................................................................................................................... 63
Required guidelines before loading documents ...................................................................... 63
Method to load documents ......................................................................................................... 64
Load same-sized documents ..................................................................................................... 64
Load documents on the scanner glass .......................................................................................................... 65
Perform a scan task ............................................................................................................................................................... 66
Send a scanned document to one or more email addresses ..................................................................... 66
Introduction ................................................................................................................................... 66
Scan and send a document to email ......................................................................................... 66
Scan to Fax ......................................................................................................................................................... 67
Introduction ................................................................................................................................... 67
Scan to Fax ..................................................................................................................................... 68
Scan and send to network folder .................................................................................................................... 69
Introduction ................................................................................................................................... 69
Scan and save the document to a network folder .................................................................. 69
Scan and send to USB Flash Drive .................................................................................................................. 70
Introduction ................................................................................................................................... 70
Scan and save the document to a USB ash drive .................................................................. 70
Additional options when scanning .................................................................................................................. 72
HP JetAdvantage business solutions ............................................................................................................. 74
Additional scan tasks ........................................................................................................................................ 75
Use the scanning software (Windows) ............................................................................................................................... 75
Work with scan shortcuts ................................................................................................................................. 76
View scan shortcuts ...................................................................................................................... 76
Create scan shortcuts ................................................................................................................... 76
Modify scan shortcuts .................................................................................................................. 76
Scan to a picture ................................................................................................................................................ 76
Scan to a PDF ..................................................................................................................................................... 77
Scan text for editing (OCR) ............................................................................................................................... 77
Scan to email ...................................................................................................................................................... 77
Send to cloud ...................................................................................................................................................... 77
Scan to FTP ......................................................................................................................................................... 77
Scan to SharePoint ............................................................................................................................................ 78
ENWW v
Scan long documents ....................................................................................................................................... 79
Detect multi-feeds ............................................................................................................................................ 79
Everyday Scan .................................................................................................................................................... 79
Filter out color from a document (color dropout) ......................................................................................... 79
Automatically detect color ............................................................................................................................... 80
Automatically straighten scanned images .................................................................................................... 80
Automatically delete blank pages ................................................................................................................... 80
Automatically adjust page orientation ........................................................................................................... 81
Automatically detect page size ....................................................................................................................... 81
Automatically crop or pad scanned image to selected page size .............................................................. 81
Scan using text-enhanced black and white mode ....................................................................................... 82
Add or remove device ....................................................................................................................................... 82
Scan by using other scan software ................................................................................................................. 82
Use the scanning software (OS X) ....................................................................................................................................... 83
Mobile scanning ...................................................................................................................................................................... 84
Scanning tips ........................................................................................................................................................................... 84
Optimize scanning and task speeds ............................................................................................................... 84
3 Care and maintenance ........................................................................................................................................................................... 85
Clean the product ................................................................................................................................................................... 86
Clean the scanning strips ................................................................................................................................. 86
Clean the rollers ................................................................................................................................................. 86
Introduction ................................................................................................................................... 86
Clean the rollers ............................................................................................................................ 87
Install an accessory into the hardware integration pocket .............................................................................................. 89
Replace parts .......................................................................................................................................................................... 91
Replace the separation rollers and cover ...................................................................................................... 91
Order maintenance and scanning supplies ........................................................................................................................ 93
Order parts and accessories ............................................................................................................................ 93
Customer self-repair parts ............................................................................................................................... 93
4 Manage the scanner ............................................................................................................................................................................... 97
Advanced conguration with the HP Embedded Web Server (EWS) .............................................................................. 97
Introduction ........................................................................................................................................................ 97
How to access the HP Embedded Web Server (EWS) .................................................................................. 97
HP Embedded Web Server features ............................................................................................................... 98
Information tab ............................................................................................................................. 98
General tab .................................................................................................................................... 99
Scan/Digital Send tab ................................................................................................................ 100
Fax tab .......................................................................................................................................... 100
Troubleshooting tab ................................................................................................................... 101
vi ENWW
Security tab ................................................................................................................................. 101
HP Web Services tab .................................................................................................................. 102
Networking tab ........................................................................................................................... 102
Congure IP network settings ........................................................................................................................................... 104
Scanner sharing disclaimer ........................................................................................................................... 104
View or change network settings ................................................................................................................. 104
Rename the scanner on a network .............................................................................................................. 104
Manually congure IPv4 TCP/IP parameters from the control panel ...................................................... 105
Manually congure IPv6 TCP/IP parameters from the control panel ...................................................... 105
Link speed and duplex settings .................................................................................................................... 106
Scanner security features ................................................................................................................................................... 107
Introduction ...................................................................................................................................................... 107
Security statements ....................................................................................................................................... 107
IP Security ......................................................................................................................................................... 107
Assign an administrator password ............................................................................................................... 107
Encryption support: HP High Performance Secure Hard Disks ................................................................ 108
Lock the formatter .......................................................................................................................................... 108
Energy-conservation settings ........................................................................................................................................... 109
Introduction ...................................................................................................................................................... 109
Set the sleep timer and congure the scanner to use 2 watts or less of power .................................. 109
Set the sleep schedule ................................................................................................................................... 109
HP Web Jetadmin ................................................................................................................................................................. 111
HP Digital Sending Software (HP DSS) ............................................................................................................................. 111
Upgrade the rmware ......................................................................................................................................................... 112
5 Solve problems ..................................................................................................................................................................................... 113
Additional troubleshooting ................................................................................................................................................. 114
Restore factory settings ..................................................................................................................................................... 115
Introduction ...................................................................................................................................................... 115
Method one: Restore factory settings from the scanner control panel ................................................. 115
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
products only) .................................................................................................................................................. 115
Scanner installation problems ........................................................................................................................................... 116
Check the cables .............................................................................................................................................. 116
Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) ............................................. 116
Power issues ......................................................................................................................................................................... 118
Scanner will not turn on ................................................................................................................................. 118
The scanner has paused or shut down ....................................................................................................... 118
Scanner keeps turning o .............................................................................................................................. 119
Scanner does not pick up paper or misfeeds .................................................................................................................. 120
Introduction ...................................................................................................................................................... 120
ENWW vii
The scanner does not pick up paper ............................................................................................................ 120
The scanner picks up multiple sheets of paper ......................................................................................... 120
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 121
Clear paper jams .................................................................................................................................................................. 122
Introduction ...................................................................................................................................................... 122
Experiencing frequent or recurring paper jams? ....................................................................................... 122
Clear paper jams in the Automatic Document Feeder (ADF) .................................................................... 123
Improve scan image quality ............................................................................................................................................... 125
Check the scanner glass for dirt and smudges .......................................................................................... 125
Check the resolution settings ....................................................................................................................... 126
Check the color settings ................................................................................................................................. 126
Check the image-adjustment settings ........................................................................................................ 127
Optimize scan quality for text or pictures ................................................................................................... 127
Check the output-quality settings ................................................................................................................ 128
Clean the pickup rollers and separation pad in the Automatic Document Feeder (ADF) ..................... 128
Solve wired network problems .......................................................................................................................................... 131
Introduction ...................................................................................................................................................... 131
Poor physical connection ............................................................................................................................... 131
The computer is unable to communicate with the product ..................................................................... 131
The product is using incorrect link and duplex settings for the network ............................................... 132
New software programs might be causing compatibility problems ....................................................... 132
The computer or workstation might be set up incorrectly ....................................................................... 132
The product is disabled, or other network settings are incorrect ........................................................... 132
Index ........................................................................................................................................................................................................... 133
viii ENWW
1 Product overview
This User Guide covers important information about the HP Digital Sender Flow 8500 fn2 Document Capture
Workstation and HP ScanJet Flow N9120 fn2 document scanner.
●
Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)
●
Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)
●
Product specications
●
Product hardware setup and software installation
●
Scanner software (Windows)
●
Sleep Mode and auto-o settings
For more information, go to www.hp.com/support/. Click Troubleshooting. Enter the scanner name (HP Digital
Sender Flow 8500 fn2 Document Capture Workstation or HP ScanJet Flow N9120 fn2 document scanner), and
then click Search.
HP’s all-inclusive help for this product includes the following:
● Install and congure
● Learn and use
● Solve problems
● Download software updates
● Join support forums
● Find warranty and regulatory information
Product views (HP Digital Sender Flow 8500 fn2 Document Capture
Workstation)
This section describes the physical components of the HP Digital Sender Flow 8500 fn2 Document Capture
Workstation.
Front view
CAUTION: Always lift the product from the handles. Do not lift the product from the keyboard or Automatic
Document Feeder (ADF).
ENWW Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) 1
1
2
3
6
4
5
8
7
Back view
2
1
3
4
5
6
Callout Description
1 Paper guides
2 Document input tray
3 Output stopper
4 Document output tray
5 Handles
6 Power button
7 Control panel
8 Walk-up USB
Callout Description
1 Formatter LED
2 Device USB port
3 LAN port
4 Host USB port
5 Power connector
6 Serial and product number location
2 Chapter 1 Product overview ENWW
Control-panel view
11
10
8
7
6
5
1
2
3
4
9
The Home screen provides access to the product features and indicates the current status of the product.
Return to the Home screen at any time by selecting Home.
NOTE: The features that appear on the Home screen can vary, depending on the product conguration.
1
Home
2 Applications area Select the scan icon to open the application. Swipe the screen sideways to access more applications.
3 Reset Select the Reset option to clear changes, release the product from a paused state, display hidden
4 Sign In or Sign Out Select Sign In to access secured features.
5
Information
6
Help
Select Home to return to the Home screen.
NOTE: The available applications vary by product. The administrator can congure which applications
appear and the order in which they appear.
errors, and restore the default settings (including the language and keyboard layout).
Select Sign Out to sign out of the product. The product restores all options to the default settings.
NOTE: This option displays only if the administrator has congured the product to require permission
for access to features.
Select the information option to access a screen that provides access to several types of product
information. Select the options at the bottom of the screen for the following information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the product into sleep mode.
● Ethernet: View or change Ethernet connection settings.
● HP Web Services
Select Help to open the embedded help system or HP Web Services.
7 Current time Displays the current time.
8 Keyboard The product includes a retractable keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the product touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the product comes with adhesive keyboard overlays to customize the keys
for dierent languages.
9 Home-screen page
indicator
Indicates the number of pages on the Home screen or in an application. The current page is highlighted.
Swipe the screen sideways to scroll between pages.
ENWW Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) 3
10 Hardware integration
pocket (HIP)
11 Easy-access USB port Insert a USB ash drive for scanning without a computer or to update the product rmware.
NOTE: An administrator must enable this port before using for scan features. A rmware upgrade
does not require that the port be enabled.
For connecting accessory and third-party devices.
4 Chapter 1 Product overview ENWW
How to use the control panel
Use the following actions to use the product touchscreen control panel.
Action Description Example
Touch Select an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Select the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)
This section describes the physical components of the HP ScanJet Enterprise Flow N9120 fn2 Document
Scanner.
Front view
CAUTION: Always lift the product from the base. Do not lift the product from the keyboard or Automatic
Document Feeder (ADF).
ENWW Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) 5
2
3
4
5
7
1
6
Back view
1
2
3
4
5
Callout Description
1 Control panel
2 Paper guides
3 Document input tray
4 Output stopper
5 Document output tray
6 Handles
7 Power button
Callout Description
1 Formatter LED
2 Device USB port
3 LAN port
4 Host USB port
5 Power connector/serial and product number location
6 Chapter 1 Product overview ENWW
Control-panel view
11
9
6
7
5
1
2
3
4
10
8
The Home screen provides access to the product features and indicates the current status of the product.
Return to the Home screen at any time by selecting Home.
NOTE: The features that appear on the Home screen can vary, depending on the product conguration.
1
Home
2 Applications area Select the scan icon to open the application. Swipe the screen sideways to access more applications.
3 Reset Select Reset to clear changes, release the product from a paused state, display hidden errors, and
4 Sign In or Sign Out Select Sign In to access secured features.
5
Information
6
Help
Select Home to return to the Home screen.
NOTE: The available applications vary by product. The administrator can congure which applications
appear and the order in which they appear.
restore the default settings (including the language and keyboard layout).
Select Sign Out to sign out of the product. The product restores all options to the default settings.
NOTE: This option displays only if the administrator has congured the product to require permission
for access to features.
Select Information to access a screen that provides access to several types of product information.
Select the options at the bottom of the screen for the following information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the product into sleep mode.
● Ethernet: View or change Ethernet connection settings.
● HP Web Services
Select Help to open the embedded help system or HP Web Services.
7 Current time Displays the current time.
8 Keyboard The product includes a retractable keyboard. The keys are mapped to a language in the same way the
9 Home-screen page
indicator
virtual keyboard on the product touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the product comes with adhesive keyboard overlays to customize the keys
for dierent languages.
Indicates the number of pages on the Home screen or in an application. The current page is highlighted.
Swipe the screen sideways to scroll between pages.
ENWW Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) 7
10 Hardware integration
pocket (HIP)
11 Easy-access USB port Insert a USB ash drive for scanning without a computer or to update the product rmware.
NOTE: An administrator must enable this port before using for scan features. A rmware upgrade
does not require that the port be enabled.
For connecting accessory and third-party devices.
8 Chapter 1 Product overview ENWW
How to use the control panel
Use the following actions to use the product touchscreen control panel.
Action Description Example
Touch Select an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Select the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) 9
Product specications
Supported operating systems (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)
Supported operating systems Windows 7
Windows 8
Windows 8.1
Windows 10
OS X 10.10 Yosemite
OS X 10.11 El Capitan
OS X 10.12 Sierra
Supported operating systems (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)
Supported operating systems Windows 7
Windows 8
Windows 8.1
Windows 10
OS X 10.10 Yosemite
OS X 10.11 El Capitan
OS X 10.12 Sierra
10 Chapter 1 Product overview ENWW
Product dimensions (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)
3
2
1
3
1
2
2
3
1
3
2
1
Figure 1-1 Product dimensions
Table 1-1 Product dimensions
Product Width Depth Height Weight
HP Digital Sender Flow 8500 fn2
Document Capture Workstation (closed)
HP Digital Sender Flow 8500 fn2
Document Capture Workstation (open)
512 mm (20.2 in) 585.3 mm (23.04 in) 263.4 mm (10.4 in) 17.46 kg (38.5 lb)
512 mm (20.2 in) 717 mm (28.23 in) 515 mm (20.28 in) 17.46 kg (38.5 lb)
Product dimensions (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)
Figure 1-2 Product dimensions
ENWW Product specications 11
Table 1-2 Product dimensions
Product Width Depth Height Weight
HP ScanJet Enterprise Flow N9120 fn2
Document Scanner (closed)
HP ScanJet Enterprise Flow N9120 fn2
Document Scanner (open)
601.98 mm (23.7 in) 635 mm (25 in) 287.02 mm (11.3 in) 21.4 kg (47.18 lb)
601.98 mm (23.7 in) 754.38 mm (29.7 in) 622.3 mm (24.5 in) 21.4 kg (47.18 lb)
Power consumption, electrical specications and acoustic emissions
Power usage drops signicantly while in Ready or Sleep mode, which saves natural resources and saves money
without aecting the high performance of this product.
AC power FB scan Duplex ADF scan
300 dpi 600 dpi 300 dpi 600 dpi
AC110V < 30 W < 30 W < 60 W < 50 W
AC230V < 30 W < 30 W < 60 W < 50 W
Power Sleep mode O
AC110V < 2 W < 0.2 W
AC230V < 2 W < 0.2 W
Operating environment range (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)
This product is intended to be supplied by a Listed Power Unit, marked with LPS or Limited Power Source. The
power supply is rated 100–240V~, and has a DC output of 32 Vdc, 1.56 A, 50 W.
Name Description
Temperature Operating the scanner: 10° to 35° C (50° to 95° F)
Storage: -40° to 60° C (-40° to 140° F)
Relative humidity Operating the scanner: 15% to 80% non-condensing 10° to 35° C (50° to 95° F)
Storage: up to 90% at 30° to 60° C (86° to 149° F)
Operating environment range (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)
This product is intended to be supplied by a Listed Power Unit, marked with LPS or Limited Power Source. The
power supply is rated 100–240V~, and has a DC output of 32 Vdc, 1.56 A, 50 W.
12 Chapter 1 Product overview ENWW
Name Description
Temperature Operating the scanner: 10° to 35° C (50° to 95° F)
Storage: -40° to 60° C (-40° to 140° F)
Relative humidity Operating the scanner: 15% to 80% non-condensing 10° to 35° C (50° to 95° F)
Storage: up to 90% at 30° to 60° C (86° to 149° F)
ENWW Product specications 13
Product hardware setup and software installation
Hardware setup
For basic setup instructions, see the Installation Guide that came with the scanner. For additional instructions, go
to HP support on the Web.
Go to www.hp.com/support for HP's all-inclusive help for the scanner. Find the following support:
● Install and congure
● Learn and use
● Solve problems
● Download software updates
● Join support forums
● Find warranty and regulatory information
How to get software updates
For the latest software updates, see www.hp.com/support, select your location, click Software and Drivers, and
then search on your product name or number.
14 Chapter 1 Product overview ENWW
Scanner software (Windows)
The scanner comes with a variety of Windows scanning software and drivers, including HP Scan.
●
HP Scan software
●
HP TWAIN
●
ISIS
●
WIA
HP Scan software
Use the HP Scan software to complete the following tasks:
● Scan to a PDF
● Scan to a JPEG
● Email as a PDF
● Email as a JPEG
● Scan text for editing (OCR)
● Scan to cloud
● Everyday scan
HP TWAIN
HP TWAIN provides a software interface between imaging/scanning hardware and TWAIN-compliant software
applications. Not all TWAIN-compliant software works in the same way, so consult the software documentation
for details on how to acquire scans.
ISIS
ISIS (Image and Scanner Interface Specication) provides a software interface between imaging/scanning
hardware and software applications. ISIS drivers provide a consistent interaction with all ISIS-compliant scanners.
WIA
WIA provides a software interface between imaging/scanning hardware and WIA-compliant software
applications. Not all WIA-compliant software works in the same way, so consult the software documentation for
details on how to acquire scans.
Sleep Mode and auto-o settings
By default, the scanner will enter Sleep Mode after 10 minutes of inactivity.
Windows: To change the default auto-o settings, use the control panel or Embedded Web Server.
ENWW Scanner software (Windows) 15
16 Chapter 1 Product overview ENWW
2 Use the scanner
The following topics describe how to load and scan originals.
ENWW 17
Set up the scanner
●
Set up Scan to Email
●
Set up Scan to Fax
●
Set up Scan to Network Folder
●
Set up Scan to USB Drive
●
Set up Scan to SharePoint®
●
Create a Quick Set
18 Chapter 2 Use the scanner ENWW
Set up Scan to Email
●
Introduction
●
Before you begin
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Congure the Network Identication settings
●
Step three: Congure the Send to Email feature
●
Step four: Congure the Quick Sets (optional)
●
Step ve: Set up Send to Email to use Oice 365 Outlook (optional)
Introduction
The product has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the product must be connected to a network; however, the feature is not available until it has
been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard for basic
and Email Setup for advanced. Use the following information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the product must have an active network connection.
Administrators need the following information before beginning the conguration process.
● Administrative access to the product
● DNS suix (e.g., companyname.com)
● SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.
● SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for your
email account. Some providers may temporarily lock your account if you exceed your sending limit.
ENWW Set up the scanner 19
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the product control panel, select the Information icon, and then select the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
product control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Congure the Network Identication settings
NOTE: Conguring email setup on the Networking tab is an advanced process and might require the assistance
of a system administrator.
1. Using the EWS top navigation tabs, click Networking.
NOTE: For conguring the network settings for use with Oice 365, Step ve: Set up Send to Email to use
Oice 365 Outlook (optional) on page 29
2. On the TCP/IP Settings dialog, click the Network Identication tab.
20 Chapter 2 Use the scanner ENWW
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