HP 8500 fn2, N9120 fn2 User Manual

HP Digital Sender Flow 8500 fn2 Document Capture Workstation, HP ScanJet Enterprise Flow N9120 fn2 Document Scanner

User Guide

8500 fn2

N9120 fn2

www.hp.com/go/DSFlow8500fn2 www.hp.com/support/sjﬂowN9120fn2

HP Digital Sender Flow 8500 fn2 Document Capture Workstation, HP ScanJet Enterprise Flow N9120 fn2 Document Scanner

User Guide

L.P.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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UNIX® is a registered trademark of The Open Group.

Edition 4, 7/2020

Table of contents

1 Product overview ......................................................................................................................................................................................	1
Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) .....................................................	1
Front view ..............................................................................................................................................................	1
Back view ...............................................................................................................................................................	2
Control-panel view ...............................................................................................................................................	3
How to use the control panel ........................................................................................................	5
Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) ................................................................	5
Front view ..............................................................................................................................................................	5
Back view ...............................................................................................................................................................	6
Control-panel view ...............................................................................................................................................	7
How to use the control panel ........................................................................................................	9
Product specifications ...........................................................................................................................................................	10
Supported operating systems (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) ..	10
Supported operating systems (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) .............	10
Product dimensions (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) ...................	11
Product dimensions (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) ...............................	11
Power consumption, electrical specifications and acoustic emissions .....................................................	12
Operating environment range (HP Digital Sender Flow 8500 fn2 Document Capture Workstation) ..	12
Operating environment range (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner) .............	12
Product hardware setup and software installation ..........................................................................................................	14
Hardware setup .................................................................................................................................................	14
How to get software updates ..........................................................................................................................	14
Scanner software (Windows) ...............................................................................................................................................	15
HP Scan software ..............................................................................................................................................	15
HP TWAIN ............................................................................................................................................................	15
ISIS .......................................................................................................................................................................	15
WIA .......................................................................................................................................................................	15
Sleep Mode and auto-off settings .......................................................................................................................................	15
2 Use the scanner ......................................................................................................................................................................................	17
Set up the scanner .................................................................................................................................................................	18
Set up Scan to Email .........................................................................................................................................	19

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iii

Introduction ...................................................................................................................................	19
Before you begin ...........................................................................................................................	19
Step one: Access the HP Embedded Web Server (EWS) .........................................................	20
Step two: Configure the Network Identification settings ........................................................	20
Step three: Configure the Send to Email feature .....................................................................	21
Method one: Basic configuration using the Email Setup Wizard ......................	21
Method two: Advanced configuration using the Email Setup ...........................	24
Step four: Configure the Quick Sets (optional) .........................................................................	28
Step five: Set up Send to Email to use Office 365 Outlook (optional) ..................................	29
Introduction ...............................................................................................................	29
Configure the outgoing email server (SMTP) to send an email from an
Office 365 Outlook account ....................................................................................	29
Set up Scan to Fax .............................................................................................................................................	32
Step one: Access the HP Embedded Web Server .....................................................................	32
Step two: Set up Scan to Fax .......................................................................................................	32
Set up Scan to Network Folder ........................................................................................................................	33
Introduction ...................................................................................................................................	33
Before you begin ...........................................................................................................................	33
Step one: Access the HP Embedded Web Server .....................................................................	33
Step two: Set up Scan to Network Folder .................................................................................	34
Method one: Use the Scan to Network Folder Wizard ........................................	34
Method two: Use Scan to Network Folder Setup ................................................	35
Set up Scan to USB Drive ..................................................................................................................................	43
Introduction ...................................................................................................................................	43
Step one: Access the HP Embedded Web Server .....................................................................	43
Step two: Enable Scan to USB Drive ...........................................................................................	44
Step three: Configure the Quick Sets (optional) .......................................................................	44
Default scan settings for Scan to USB Drive setup ..................................................................	45
Default file settings for Save to USB Setup ..............................................................................	46
Set up Scan to SharePoint® .............................................................................................................................	47
Introduction ...................................................................................................................................	47
Before you begin ...........................................................................................................................	47
Step one: Access the HP Embedded Web Server (EWS) .........................................................	47
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ...........	48
Scan and save a file directly to a Microsoft® SharePoint site .................................................	49
Quick set scan settings and options for Save to SharePoint® ...............................................	50
Create a Quick Set ..............................................................................................................................................	52
Introduction ...................................................................................................................................	52
Step one: Access the HP Embedded Web Server (EWS) .........................................................	52
Step two: Add and manage Quick Sets ......................................................................................	53
Add a Quick Set .........................................................................................................	53

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Edit a Quick Set .........................................................................................................	54
Copy a Quick Set .......................................................................................................	54
Remove a Quick Set .................................................................................................	55
Quick Set settings and options ..............................................................................	55
Load originals .........................................................................................................................................................................	58
Document loading tips ......................................................................................................................................	58
Supported paper types and sizes ...................................................................................................................	61
Load paper in the Automatic Document Feeder (ADF) input tray ..............................................................	63
Introduction ...................................................................................................................................	63
Required guidelines before loading documents ......................................................................	63
Method to load documents .........................................................................................................	64
Load same-sized documents .....................................................................................................	64
Load documents on the scanner glass ..........................................................................................................	65
Perform a scan task ...............................................................................................................................................................	66
Send a scanned document to one or more email addresses .....................................................................	66
Introduction ...................................................................................................................................	66
Scan and send a document to email .........................................................................................	66
Scan to Fax .........................................................................................................................................................	67
Introduction ...................................................................................................................................	67
Scan to Fax .....................................................................................................................................	68
Scan and send to network folder ....................................................................................................................	69
Introduction ...................................................................................................................................	69
Scan and save the document to a network folder ..................................................................	69
Scan and send to USB Flash Drive ..................................................................................................................	70
Introduction ...................................................................................................................................	70
Scan and save the document to a USB flash drive ..................................................................	70
Additional options when scanning ..................................................................................................................	72
HP JetAdvantage business solutions .............................................................................................................	74
Additional scan tasks ........................................................................................................................................	75
Use the scanning software (Windows) ...............................................................................................................................	75
Work with scan shortcuts .................................................................................................................................	76
View scan shortcuts ......................................................................................................................	76
Create scan shortcuts ...................................................................................................................	76
Modify scan shortcuts ..................................................................................................................	76
Scan to a picture ................................................................................................................................................	76
Scan to a PDF .....................................................................................................................................................	77
Scan text for editing (OCR) ...............................................................................................................................	77
Scan to email ......................................................................................................................................................	77
Send to cloud ......................................................................................................................................................	77
Scan to FTP .........................................................................................................................................................	77
Scan to SharePoint ............................................................................................................................................	78

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Scan long documents .......................................................................................................................................	79
Detect multi-feeds ............................................................................................................................................	79
Everyday Scan ....................................................................................................................................................	79
Filter out color from a document (color dropout) .........................................................................................	79
Automatically detect color ...............................................................................................................................	80
Automatically straighten scanned images ....................................................................................................	80
Automatically delete blank pages ...................................................................................................................	80
Automatically adjust page orientation ...........................................................................................................	81
Automatically detect page size .......................................................................................................................	81
Automatically crop or pad scanned image to selected page size ..............................................................	81
Scan using text-enhanced black and white mode .......................................................................................	82
Add or remove device .......................................................................................................................................	82
Scan by using other scan software .................................................................................................................	82
Use the scanning software (OS X) .......................................................................................................................................	83
Mobile scanning ......................................................................................................................................................................	84
Scanning tips ...........................................................................................................................................................................	84
Optimize scanning and task speeds ...............................................................................................................	84
3 Care and maintenance ...........................................................................................................................................................................	85
Clean the product ...................................................................................................................................................................	86
Clean the scanning strips .................................................................................................................................	86
Clean the rollers .................................................................................................................................................	86
Introduction ...................................................................................................................................	86
Clean the rollers ............................................................................................................................	87
Install an accessory into the hardware integration pocket ..............................................................................................	89
Replace parts ..........................................................................................................................................................................	91
Replace the separation rollers and cover ......................................................................................................	91
Order maintenance and scanning supplies ........................................................................................................................	93
Order parts and accessories ............................................................................................................................	93
Customer self-repair parts ...............................................................................................................................	93
4 Manage the scanner ...............................................................................................................................................................................	97
Advanced configuration with the HP Embedded Web Server (EWS) ..............................................................................	97
Introduction ........................................................................................................................................................	97
How to access the HP Embedded Web Server (EWS) ..................................................................................	97
HP Embedded Web Server features ...............................................................................................................	98
Information tab .............................................................................................................................	98
General tab ....................................................................................................................................	99
Scan/Digital Send tab ................................................................................................................	100
Fax tab ..........................................................................................................................................	100
Troubleshooting tab ...................................................................................................................	101

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Security tab .................................................................................................................................	101
HP Web Services tab ..................................................................................................................	102
Networking tab ...........................................................................................................................	102
Configure IP network settings ...........................................................................................................................................	104
Scanner sharing disclaimer ...........................................................................................................................	104
View or change network settings .................................................................................................................	104
Rename the scanner on a network ..............................................................................................................	104
Manually configure IPv4 TCP/IP parameters from the control panel ......................................................	105
Manually configure IPv6 TCP/IP parameters from the control panel ......................................................	105
Link speed and duplex settings ....................................................................................................................	106
Scanner security features ...................................................................................................................................................	107
Introduction ......................................................................................................................................................	107
Security statements .......................................................................................................................................	107
IP Security .........................................................................................................................................................	107
Assign an administrator password ...............................................................................................................	107
Encryption support: HP High Performance Secure Hard Disks ................................................................	108
Lock the formatter ..........................................................................................................................................	108
Energy-conservation settings ...........................................................................................................................................	109
Introduction ......................................................................................................................................................	109
Set the sleep timer and configure the scanner to use 2 watts or less of power ..................................	109
Set the sleep schedule ...................................................................................................................................	109
HP Web Jetadmin .................................................................................................................................................................	111
HP Digital Sending Software (HP DSS) .............................................................................................................................	111
Upgrade the firmware .........................................................................................................................................................	112
5 Solve problems .....................................................................................................................................................................................	113
Additional troubleshooting .................................................................................................................................................	114
Restore factory settings .....................................................................................................................................................	115
Introduction ......................................................................................................................................................	115
Method one: Restore factory settings from the scanner control panel .................................................	115
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
products only) ..................................................................................................................................................	115
Scanner installation problems ...........................................................................................................................................	116
Check the cables ..............................................................................................................................................	116
Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) .............................................	116
Power issues .........................................................................................................................................................................	118
Scanner will not turn on .................................................................................................................................	118
The scanner has paused or shut down .......................................................................................................	118
Scanner keeps turning off ..............................................................................................................................	119
Scanner does not pick up paper or misfeeds ..................................................................................................................	120
Introduction ......................................................................................................................................................	120

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The scanner does not pick up paper ............................................................................................................	120
The scanner picks up multiple sheets of paper .........................................................................................	120
The document feeder jams, skews, or picks up multiple sheets of paper ............................................	121
Clear paper jams ..................................................................................................................................................................	122
Introduction ......................................................................................................................................................	122
Experiencing frequent or recurring paper jams? .......................................................................................	122
Clear paper jams in the Automatic Document Feeder (ADF) ....................................................................	123
Improve scan image quality ...............................................................................................................................................	125
Check the scanner glass for dirt and smudges ..........................................................................................	125
Check the resolution settings .......................................................................................................................	126
Check the color settings .................................................................................................................................	126
Check the image-adjustment settings ........................................................................................................	127
Optimize scan quality for text or pictures ...................................................................................................	127
Check the output-quality settings ................................................................................................................	128
Clean the pickup rollers and separation pad in the Automatic Document Feeder (ADF) .....................	128
Solve wired network problems ..........................................................................................................................................	131
Introduction ......................................................................................................................................................	131
Poor physical connection ...............................................................................................................................	131
The computer is unable to communicate with the product .....................................................................	131
The product is using incorrect link and duplex settings for the network ...............................................	132
New software programs might be causing compatibility problems .......................................................	132
The computer or workstation might be set up incorrectly .......................................................................	132
The product is disabled, or other network settings are incorrect ...........................................................	132
Index ...........................................................................................................................................................................................................	133

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1Product overview

This User Guide covers important information about the HP Digital Sender Flow 8500 fn2 Document Capture Workstation and HP ScanJet Flow N9120 fn2 document scanner.

●Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

●Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

●Product specifications

●Product hardware setup and software installation

●Scanner software (Windows)

●Sleep Mode and auto-off settings

For more information, go to www.hp.com/support/. Click Troubleshooting. Enter the scanner name (HP Digital Sender Flow 8500 fn2 Document Capture Workstation or HP ScanJet Flow N9120 fn2 document scanner), and then click Search.

HP’s all-inclusive help for this product includes the following:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

This section describes the physical components of the HP Digital Sender Flow 8500 fn2 Document Capture Workstation.

Front view

CAUTION: Always lift the product from the handles. Do not lift the product from the keyboard or Automatic Document Feeder (ADF).

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Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

1 2 3

65 4

Callout	Description

1	Paper guides

2	Document input tray

3	Output stopper

4	Document output tray

5	Handles

6	Power button

7	Control panel

8	Walk-up USB

Back view

1	2	3
	2		4	5	6
			4	5	6
Callout				Description
1				Formatter LED
2				Device USB port
3				LAN port
4				Host USB port
5				Power connector
6				Serial and product number location

2 Chapter 1 Product overview

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Control-panel view

The Home screen provides access to the product features and indicates the current status of the product. Return to the Home screen at any time by selecting Home.

NOTE: The features that appear on the Home screen can vary, depending on the product configuration.

	1	2	3	4
	1	2		4
					5
	10				6
	9				7
	9
	8

1	Home			Select Home to return to the Home screen.

2	Applications area			Select the scan icon to open the application. Swipe the screen sideways to access more applications.
				NOTE: The available applications vary by product. The administrator can configure which applications
				appear and the order in which they appear.

3	Reset			Select the Reset option to clear changes, release the product from a paused state, display hidden
				errors, and restore the default settings (including the language and keyboard layout).

4	Sign In or Sign Out			Select Sign In to access secured features.
				Select Sign Out to sign out of the product. The product restores all options to the default settings.
				NOTE: This option displays only if the administrator has configured the product to require permission
				for access to features.

5	Information			Select the information option to access a screen that provides access to several types of product
5	Information
				information. Select the options at the bottom of the screen for the following information:
				●	Display Language: Change the language setting for the current user session.
				●	Sleep Mode: Place the product into sleep mode.
				●	Ethernet: View or change Ethernet connection settings.
				●	HP Web Services

6	Help			Select Help to open the embedded help system or HP Web Services.

7	Current time			Displays the current time.

8	Keyboard			The product includes a retractable keyboard. The keys are mapped to a language in the same way the
				virtual keyboard on the product touchscreen is mapped. Whenever the keyboard layout for the virtual
				keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
				NOTE: In some locations, the product comes with adhesive keyboard overlays to customize the keys
				for different languages.

9	Home-screen page			Indicates the number of pages on the Home screen or in an application. The current page is highlighted.
	indicator			Swipe the screen sideways to scroll between pages.

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Product views (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

10	Hardware integration	NOTE: An administrator must enable this port before using for scan features. A firmware upgrade
	pocket (HIP)	does not require that the port be enabled.
		For connecting accessory and third-party devices.

11	Easy-access USB port	Insert a USB flash drive for scanning without a computer or to update the product firmware.

4 Chapter 1 Product overview

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How to use the control panel

Use the following actions to use the product touchscreen control panel.

Action	Description	Example

Touch	Select an item on the screen to select that item	Select the Settings icon to open the Settings app.
	or open that menu. Also, when scrolling through
	menus, briefly touch the screen to stop the
	scrolling.

Swipe	Touch the screen and then move your finger
	horizontally to scroll the screen sideways.

Swipe until the Settings app displays.

Scroll Touch the screen and then move your finger Scroll through the Settings app. vertically to scroll the screen up and down. When

scrolling through menus, briefly touch the screen to stop the scrolling.

Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

This section describes the physical components of the HP ScanJet Enterprise Flow N9120 fn2 Document Scanner.

Front view

CAUTION: Always lift the product from the base. Do not lift the product from the keyboard or Automatic Document Feeder (ADF).

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Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

2 3

1	4

7	6
Callout	Description
1	Control panel
2	Paper guides
3	Document input tray
4	Output stopper
5	Document output tray
6	Handles
7	Power button

Back view

1	2	3
	2		4	5



Callout				Description
1				Formatter LED
2				Device USB port
3				LAN port
4				Host USB port
5				Power connector/serial and product number location

6 Chapter 1 Product overview

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Control-panel view

The Home screen provides access to the product features and indicates the current status of the product. Return to the Home screen at any time by selecting Home.

NOTE: The features that appear on the Home screen can vary, depending on the product configuration.

	1	2	3	4
	1	2		4
	11


	10
	9
			8

1	Home			Select Home to return to the Home screen.

2	Applications area			Select the scan icon to open the application. Swipe the screen sideways to access more applications.
				NOTE: The available applications vary by product. The administrator can configure which applications
				appear and the order in which they appear.

3	Reset			Select Reset to clear changes, release the product from a paused state, display hidden errors, and
				restore the default settings (including the language and keyboard layout).

4	Sign In or Sign Out			Select Sign In to access secured features.
				Select Sign Out to sign out of the product. The product restores all options to the default settings.
				NOTE: This option displays only if the administrator has configured the product to require permission
				for access to features.

5	Information			Select Information to access a screen that provides access to several types of product information.
5	Information
				Select the options at the bottom of the screen for the following information:

		●	Display Language: Change the language setting for the current user session.
		●	Sleep Mode: Place the product into sleep mode.
		●	Ethernet: View or change Ethernet connection settings.
		●	HP Web Services

6	Help	Select Help to open the embedded help system or HP Web Services.

7	Current time	Displays the current time.

8	Keyboard	The product includes a retractable keyboard. The keys are mapped to a language in the same way the
		virtual keyboard on the product touchscreen is mapped. Whenever the keyboard layout for the virtual
		keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
		NOTE: In some locations, the product comes with adhesive keyboard overlays to customize the keys
		for different languages.

9	Home-screen page	Indicates the number of pages on the Home screen or in an application. The current page is highlighted.
	indicator	Swipe the screen sideways to scroll between pages.

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Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

10	Hardware integration	NOTE: An administrator must enable this port before using for scan features. A firmware upgrade
	pocket (HIP)	does not require that the port be enabled.
		For connecting accessory and third-party devices.

11	Easy-access USB port	Insert a USB flash drive for scanning without a computer or to update the product firmware.

8 Chapter 1 Product overview

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How to use the control panel

Use the following actions to use the product touchscreen control panel.

Action	Description	Example

Touch	Select an item on the screen to select that item	Select the Settings icon to open the Settings app.
	or open that menu. Also, when scrolling through
	menus, briefly touch the screen to stop the
	scrolling.

Swipe	Touch the screen and then move your finger
	horizontally to scroll the screen sideways.

Swipe until the Settings app displays.

Scroll Touch the screen and then move your finger Scroll through the Settings app. vertically to scroll the screen up and down. When

scrolling through menus, briefly touch the screen to stop the scrolling.

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Product views (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

Product specifications

Supported operating systems (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

Supported operating systems	Windows 7

	Windows 8

	Windows 8.1

	Windows 10

	OS X 10.10 Yosemite

	OS X 10.11 El Capitan

	OS X 10.12 Sierra

Supported operating systems (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

Supported operating systems	Windows 7

	Windows 8

	Windows 8.1

	Windows 10

	OS X 10.10 Yosemite

	OS X 10.11 El Capitan

	OS X 10.12 Sierra

10 Chapter 1 Product overview

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Product dimensions (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

Figure 1-1 Product dimensions
	3
	3
1	1
2	2

Table 1-1 Product dimensions

Product	Width	Depth	Height	Weight

HP Digital Sender Flow 8500 fn2	512 mm (20.2 in)	585.3 mm (23.04 in)	263.4 mm (10.4 in)	17.46 kg (38.5 lb)
Document Capture Workstation (closed)

HP Digital Sender Flow 8500 fn2	512 mm (20.2 in)	717 mm (28.23 in)	515 mm (20.28 in)	17.46 kg (38.5 lb)
Document Capture Workstation (open)

Product dimensions (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

Figure 1-2 Product dimensions
		3
	3
1	1
2	1	2

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Table 1-2 Product dimensions

Product	Width	Depth	Height	Weight

HP ScanJet Enterprise Flow N9120 fn2	601.98 mm (23.7 in)	635 mm (25 in)	287.02 mm (11.3 in)	21.4 kg (47.18 lb)
Document Scanner (closed)

HP ScanJet Enterprise Flow N9120 fn2	601.98 mm (23.7 in)	754.38 mm (29.7 in)	622.3 mm (24.5 in)	21.4 kg (47.18 lb)
Document Scanner (open)

Power consumption, electrical specifications and acoustic emissions

Power usage drops significantly while in Ready or Sleep mode, which saves natural resources and saves money without affecting the high performance of this product.

AC power	FB scan		Duplex ADF scan

	300 dpi	600 dpi	300 dpi	600 dpi

AC110V	< 30 W	< 30 W	< 60 W	< 50 W

AC230V	< 30 W	< 30 W	< 60 W	< 50 W

Power	Sleep mode	Off

AC110V	< 2 W	< 0.2 W

AC230V	< 2 W	< 0.2 W

Operating environment range (HP Digital Sender Flow 8500 fn2 Document Capture Workstation)

This product is intended to be supplied by a Listed Power Unit, marked with LPS or Limited Power Source. The power supply is rated 100–240V~, and has a DC output of 32 Vdc, 1.56 A, 50 W.

Name	Description

Temperature	Operating the scanner: 10° to 35° C (50° to 95° F)

	Storage: -40° to 60° C (-40° to 140° F)

Relative humidity	Operating the scanner: 15% to 80% non-condensing 10° to 35° C (50° to 95° F)

	Storage: up to 90% at 30° to 60° C (86° to 149° F)

Operating environment range (HP ScanJet Enterprise Flow N9120 fn2 Document Scanner)

This product is intended to be supplied by a Listed Power Unit, marked with LPS or Limited Power Source. The power supply is rated 100–240V~, and has a DC output of 32 Vdc, 1.56 A, 50 W.

12 Chapter 1 Product overview

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Name	Description

Temperature	Operating the scanner: 10° to 35° C (50° to 95° F)

	Storage: -40° to 60° C (-40° to 140° F)

Relative humidity	Operating the scanner: 15% to 80% non-condensing 10° to 35° C (50° to 95° F)

	Storage: up to 90% at 30° to 60° C (86° to 149° F)

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Product hardware setup and software installation

Hardware setup

For basic setup instructions, see the Installation Guide that came with the scanner. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support for HP's all-inclusive help for the scanner. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

How to get software updates

For the latest software updates, see www.hp.com/support, select your location, click Software and Drivers, and then search on your product name or number.

14 Chapter 1 Product overview

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Scanner software (Windows)

The scanner comes with a variety of Windows scanning software and drivers, including HP Scan.

●HP Scan software

●HP TWAIN

●ISIS

●WIA

HP Scan software

Use the HP Scan software to complete the following tasks:

●Scan to a PDF

●Scan to a JPEG

●Email as a PDF

●Email as a JPEG

●Scan text for editing (OCR)

●Scan to cloud

●Everyday scan

HP TWAIN

HP TWAIN provides a software interface between imaging/scanning hardware and TWAIN-compliant software applications. Not all TWAIN-compliant software works in the same way, so consult the software documentation for details on how to acquire scans.

ISIS

ISIS (Image and Scanner Interface Specification) provides a software interface between imaging/scanning hardware and software applications. ISIS drivers provide a consistent interaction with all ISIS-compliant scanners.

WIA

WIA provides a software interface between imaging/scanning hardware and WIA-compliant software applications. Not all WIA-compliant software works in the same way, so consult the software documentation for details on how to acquire scans.

Sleep Mode and auto-off settings

By default, the scanner will enter Sleep Mode after 10 minutes of inactivity.

Windows: To change the default auto-off settings, use the control panel or Embedded Web Server.

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16 Chapter 1 Product overview

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2Use the scanner

The following topics describe how to load and scan originals.

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Set up the scanner

●Set up Scan to Email

●Set up Scan to Fax

●Set up Scan to Network Folder

●Set up Scan to USB Drive

●Set up Scan to SharePoint®

●Create a Quick Set

18 Chapter 2 Use the scanner

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Set up Scan to Email

●Introduction

●Before you begin

●Step one: Access the HP Embedded Web Server (EWS)

●Step two: Configure the Network Identification settings

●Step three: Configure the Send to Email feature

●Step four: Configure the Quick Sets (optional)

●Step five: Set up Send to Email to use Office 365 Outlook (optional)

Introduction

The product has a feature that enables it to scan a document and send it to one or more email addresses. To use this scan feature, the product must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard for basic and Email Setup for advanced. Use the following information to set up the Scan to Email feature.

Before you begin

To set up the Scan to Email feature, the product must have an active network connection.

Administrators need the following information before beginning the configuration process.

●Administrative access to the product

●DNS suffix (e.g., companyname.com)

●SMTP server (e.g., smtp.mycompany.com)

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically found by doing an Internet search. For example, use terms like "Gmail smtp server name" or "Yahoo smtp server name" to search.

●SMTP server authentication requirements for outgoing email messages, including the user name and password used for authentication, if applicable.

NOTE: Consult your email service provider's documentation for information on digital sending limits for your email account. Some providers may temporarily lock your account if you exceed your sending limit.

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Step one: Access the HP Embedded Web Server (EWS)

1.From the Home screen on the product control panel, select the Informationicon, and then select the Network icon to display the IP address or host name.

2.Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Configure the Network Identification settings

NOTE: Configuring email setup on the Networking tab is an advanced process and might require the assistance of a system administrator.

1.Using the EWS top navigation tabs, click Networking.

NOTE: For configuring the network settings for use with Office 365, Step five: Set up Send to Email to use Office 365 Outlook (optional) on page 29

2.On the TCP/IP Settings dialog, click the Network Identification tab.

20 Chapter 2 Use the scanner

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