HP 8300E User Manual

HP Compaq Business PC Maintenance and Service Guide

Elite 8300 Series Convertible Minitower Elite 8300 Series Microtower Elite 8300 Series Small Form Factor Elite 8300 Series Ultra-Slim Desktop

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

First Edition (May 2012)

Document Part Number: 690355-001

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

Table of contents

1 Product Features ............................................................................................................................................ 1

Standard Configuration Features ......................................................................................................... 1

Convertible Minitower (CMT) Front Panel Components ....................................................................... 3

Microtower (MT) Front Panel Components .......................................................................................... 4

Small Form Factor (SFF) Front Panel Components ............................................................................. 5

Ultra-Slim Desktop (USDT) Front Panel Components ......................................................................... 6

Convertible Minitower (CMT) Rear Panel Components ....................................................................... 7

Microtower (MT) Rear Panel Components ........................................................................................... 8

Small Form Factor (SFF) Rear Panel Components ............................................................................. 9

Ultra-Slim Desktop (USDT) Rear Panel Components ........................................................................ 10

Serial Number Location ...................................................................................................................... 11

2 Installing and Customizing the Software .................................................................................................... 13

Installing the Windows Operating System .......................................................................................... 13

Downloading Microsoft Windows Updates ......................................................................................... 13

Installing or Upgrading Device Drivers (Windows systems) ............................................................... 14

Customizing the Monitor Display (Windows systems) ........................................................................ 14

Launching Windows XP from Windows 7 ........................................................................................... 14

Accessing Disk Image (ISO) Files ...................................................................................................... 14

3 Computer Setup (F10) Utility ....................................................................................................................... 16

Computer Setup (F10) Utilities ........................................................................................................... 16

Using Computer Setup (F10) Utilities ................................................................................ 17

Computer Setup—File ....................................................................................................... 18

Computer Setup—Storage ................................................................................................ 19

Computer Setup—Security ................................................................................................ 22

Computer Setup—Power ................................................................................................... 26

Computer Setup—Advanced ............................................................................................. 27

Recovering the Configuration Settings ............................................................................................... 29

4 Illustrated parts catalog ............................................................................................................................... 30

Convertible minitower (CMT) chassis spare parts .............................................................................. 30

Computer system components .......................................................................................... 30

Cables ................................................................................................................................ 32

Misc parts .......................................................................................................................... 33

Drives ................................................................................................................................. 34

Misc boards ....................................................................................................................... 35

Sequential part number listing ........................................................................................... 35

Microtower (MT) chassis spare parts ................................................................................................. 38

Computer major components ............................................................................................ 38

Cables ................................................................................................................................ 40

Misc parts .......................................................................................................................... 41

Drives ................................................................................................................................. 42

Misc boards ....................................................................................................................... 43

Sequential part number listing ........................................................................................... 43

Small Form Factor (SFF) chassis spare parts .................................................................................... 47

Computer major components ............................................................................................ 47

Cables ................................................................................................................................ 49

Misc parts .......................................................................................................................... 50

Drives ................................................................................................................................. 52

Misc boards ....................................................................................................................... 52

Sequential part number listing ........................................................................................... 53

Ultra-Slim Desktop (USDT) chassis spare parts ................................................................................ 56

Computer major components ............................................................................................ 56

Cables ................................................................................................................................ 57

Misc parts .......................................................................................................................... 58

Drives ................................................................................................................................. 60

Misc boards ....................................................................................................................... 60

Sequential part number listing ........................................................................................... 60

5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation .................................................... 63

Electrostatic Discharge Information .................................................................................................... 63

Generating Static ............................................................................................................... 63

Preventing Electrostatic Damage to Equipment ................................................................ 64

Personal Grounding Methods and Equipment ................................................................... 64

Grounding the Work Area .................................................................................................. 65

Recommended Materials and Equipment .......................................................................... 65

Operating Guidelines .......................................................................................................................... 66

Routine Care ...................................................................................................................................... 66

General Cleaning Safety Precautions ................................................................................ 66

Cleaning the Computer Case ............................................................................................ 66

Cleaning the Keyboard ...................................................................................................... 67

Cleaning the Monitor .......................................................................................................... 67

Cleaning the Mouse ........................................................................................................... 68

Service Considerations ...................................................................................................................... 68

Power Supply Fan ............................................................................................................. 68

Tools and Software Requirements .................................................................................... 68

Screws ............................................................................................................................... 68

Cables and Connectors ..................................................................................................... 69

Hard Drives ........................................................................................................................ 69

Lithium Coin Cell Battery ................................................................................................... 69

SATA Hard Drives .............................................................................................................................. 70

SATA Hard Drive Cables .................................................................................................................... 70

SATA Data Cable .............................................................................................................. 70

SMART ATA Drives ............................................................................................................................ 70

Cable Management ............................................................................................................................ 70

Hard Drive Capacities ........................................................................................................................ 71

6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis ..................................... 72

Preparation for Disassembly .............................................................................................................. 72

Access Panel ...................................................................................................................................... 73

Front Bezel ......................................................................................................................................... 74

Front Bezel Security ........................................................................................................................... 75

Bezel Blanks ....................................................................................................................................... 77

System Board Connections ................................................................................................................ 78

Memory .............................................................................................................................................. 79

DIMMs ............................................................................................................................... 79

DDR3-SDRAM DIMMs ...................................................................................................... 79

Populating DIMM Sockets ................................................................................................. 80

Installing DIMMs ................................................................................................................ 81

Expansion Card .................................................................................................................................. 82

Drives ................................................................................................................................................. 86

Drive Positions ................................................................................................................... 87

Removing a Drive from a Drive Bay .................................................................................. 88

Installing Drives ................................................................................................................. 92

Installing a 5.25-inch Drive into a Drive Bay ..................................................... 94

Installing a Hard Drive into an Internal Drive Bay ............................................. 96

Hood Sensor .................................................................................................................................... 101

Front I/O, USB Assembly ................................................................................................................. 102

Power Switch Assembly ................................................................................................................... 104

Speaker ............................................................................................................................................ 105

Rear Chassis Fan ............................................................................................................................. 106

vii

Fan sink ............................................................................................................................................ 107

Processor ......................................................................................................................................... 109

Power Supply ................................................................................................................................... 112

System Board ................................................................................................................................... 113

Changing from a Minitower to a Desktop Configuration ................................................................... 114

Changing from a Desktop to a Minitower Configuration ................................................................... 116

7 Removal and Replacement Procedures Microtower (MT) Chassis ........................................................ 119

Preparation for Disassembly ............................................................................................................ 119

Computer Access Panel ................................................................................................................... 120

Front Bezel ....................................................................................................................................... 121

Front Bezel Security ......................................................................................................................... 122

Bezel Blanks ..................................................................................................................................... 124

Memory ............................................................................................................................................ 125

DIMMs ............................................................................................................................. 125

DDR3-SDRAM DIMMs .................................................................................................... 125

Populating DIMM Sockets ............................................................................................... 125

Installing DIMMs .............................................................................................................. 126

Expansion Cards .............................................................................................................................. 127

System Board Connections .............................................................................................................. 133

Drives ............................................................................................................................................... 135

Drive Positions ................................................................................................................. 137

Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay ............................................... 137

Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay .................................................. 139

Removing a Hard Drive from a Drive Bay ........................................................................ 141

Installing a Hard Drive into an Internal Drive Bay ............................................................ 141

Front Fan Assembly ......................................................................................................................... 144

Front I/O Assembly ........................................................................................................................... 146

Power Switch/LED Assembly ........................................................................................................... 147

Heat sink .......................................................................................................................................... 148

Processor ......................................................................................................................................... 150

Speaker ............................................................................................................................................ 153

Rear Chassis Fan ............................................................................................................................. 154

Power Supply ................................................................................................................................... 156

System Board ................................................................................................................................... 158

8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis .......................................... 160

Preparation for Disassembly ............................................................................................................ 160

Access Panel .................................................................................................................................... 161

Front Bezel ....................................................................................................................................... 162

Front Bezel Security ......................................................................................................................... 163

viii

Bezel Blanks ..................................................................................................................................... 165

Memory ............................................................................................................................................ 166

DIMMs ............................................................................................................................. 166

DDR3-SDRAM DIMMs .................................................................................................... 166

Populating DIMM Sockets ............................................................................................... 166

Installing DIMMs .............................................................................................................. 167

Expansion Card ................................................................................................................................ 169

System Board Connections .............................................................................................................. 174

Drives ............................................................................................................................................... 175

Drive Positions ................................................................................................................. 175

Installing and Removing Drives ....................................................................................... 177

Removing a 5.25-inch Drive from a Drive Bay ................................................ 178

Installing a 5.25-inch Drive into a Drive Bay ................................................... 179

Removing a 3.5-inch Drive from a Drive Bay .................................................. 181

Installing a 3.5-inch Drive into a Drive Bay ..................................................... 182

Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................ 184

Fan duct ........................................................................................................................................... 187

Front Fan Assembly ......................................................................................................................... 188

Hood Sensor .................................................................................................................................... 190

Front I/O, Power Switch Assembly ................................................................................................... 191

Speaker ............................................................................................................................................ 193

Heat sink .......................................................................................................................................... 194

Processor ......................................................................................................................................... 196

Power Supply ................................................................................................................................... 199

System Board ................................................................................................................................... 201

Using the Small Form Factor Computer in a Tower Orientation ...................................................... 203

9 Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis ...................................... 204

Preparation for Disassembly ............................................................................................................ 204

Access Panel .................................................................................................................................... 205

Front Bezel ....................................................................................................................................... 206

Front Bezel Security ......................................................................................................................... 207

Bezel Blank ...................................................................................................................................... 209

System Board Connections .............................................................................................................. 210

Memory ............................................................................................................................................ 211

SODIMMs ........................................................................................................................ 211

DDR3-SDRAM SODIMMs ............................................................................................... 211

Populating SODIMM Sockets .......................................................................................... 212

Installing SODIMMs ......................................................................................................... 213

Front Fan .......................................................................................................................................... 215

Optical Drive ..................................................................................................................................... 216

Removing the Optical Drive ............................................................................................. 216

Preparing the New Optical Drive ..................................................................................... 217

Installing the New Optical Drive ....................................................................................... 218

Hard Drive ........................................................................................................................................ 219

Optical Drive Rail .............................................................................................................................. 224

Card Reader ..................................................................................................................................... 225

Speaker ............................................................................................................................................ 227

Heat sink .......................................................................................................................................... 228

Processor ......................................................................................................................................... 230

WLAN Module .................................................................................................................................. 233

Hood Sensor .................................................................................................................................... 235

Graphics Board ................................................................................................................................ 236

System Board ................................................................................................................................... 238

Rear Fan .......................................................................................................................................... 240

Antennas .......................................................................................................................................... 241

Changing from Desktop to Tower Configuration .............................................................................. 245

Port Cover ........................................................................................................................................ 246

Power Supply, External .................................................................................................................... 247

10 Troubleshooting Without Diagnostics .................................................................................................... 248

Safety and Comfort .......................................................................................................................... 248

Before You Call for Technical Support ............................................................................................. 248

Helpful Hints ..................................................................................................................................... 249

Solving General Problems ................................................................................................................ 251

Solving Power Problems .................................................................................................................. 255

Solving Diskette Problems ............................................................................................................... 257

Solving Hard Drive Problems ........................................................................................................... 260

Solving Media Card Reader Problems ............................................................................................. 263

Solving Display Problems ................................................................................................................. 265

Solving Audio Problems ................................................................................................................... 270

Solving Printer Problems .................................................................................................................. 272

Solving Keyboard and Mouse Problems .......................................................................................... 274

Solving Hardware Installation Problems ........................................................................................... 276

Solving Network Problems ............................................................................................................... 277

Solving Memory Problems ............................................................................................................... 280

Solving Processor Problems ............................................................................................................ 282

Solving CD-ROM and DVD Problems .............................................................................................. 282

Solving USB Flash Drive Problems .................................................................................................. 285

Solving Front Panel Component Problems ...................................................................................... 286

Solving Internet Access Problems .................................................................................................... 286

Solving Software Problems .............................................................................................................. 289

Contacting Customer Support .......................................................................................................... 290

11 POST Error Messages .............................................................................................................................. 291

POST Numeric Codes and Text Messages ..................................................................................... 292

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 300

12 Password Security and Resetting CMOS ............................................................................................... 304

Resetting the Password Jumper ...................................................................................................... 305

Clearing and Resetting the CMOS ................................................................................................... 306

13 Backup and Recovery .............................................................................................................................. 308

Windows 7 – Backup and Recovery ................................................................................................. 308

Backing up your information ............................................................................................ 308

Performing a recovery ..................................................................................................... 310

Using the Windows recovery tools .................................................................. 310

Using F11 ........................................................................................................ 311

Using a Windows 7 operating system DVD (purchased separately) ............... 311

Appendix A Battery Replacement ................................................................................................................ 313

Appendix B Removing and Replacing a Removable 3.5-inch SATA Hard Drive ..................................... 316

Appendix C Unlocking the Smart Cover Lock ............................................................................................ 321

Smart Cover FailSafe Key ................................................................................................................ 321

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ......................................... 322

Appendix D Power Cord Set Requirements ................................................................................................ 324

General Requirements ..................................................................................................................... 324

Japanese Power Cord Requirements .............................................................................................. 324

Country-Specific Requirements ........................................................................................................ 325

Appendix E Specifications ............................................................................................................................ 326

CMT Specifications .......................................................................................................................... 326

MT Specifications ............................................................................................................................. 327

SFF Specifications ........................................................................................................................... 329

USDT Specifications ........................................................................................................................ 330

Index ................................................................................................................................................................. 331

xii

1 Product Features

Standard Configuration Features

Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

Figure 1-1 Convertible Minitower Configuration

NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a desktop. For

more information, see guide.

Figure 1-2 Microtower Configuration

Changing from a Minitower to a Desktop Configuration on page 114 in this

Standard Configuration Features 1

Figure 1-3 Small Form Factor Configuration

NOTE: The Small Form Factor computer can also be used in a tower orientation. For more

information, see

Using the Small Form Factor Computer in a Tower Orientation on page 203 in this

guide.

Figure 1-4 Ultra-Slim Desktop Configuration

2 Chapter 1 Product Features

Convertible Minitower (CMT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Figure 1-5 Front Panel Components

Table 1-1 Front Panel Components

1 5.25-inch Optical Drives 5 Microphone/Headphone Connector

2 5.25-inch Media Card Reader (optional) 6 Power On Light

3 Dual-State Power Button 7 Headphone Connector

4 Hard Drive Activity Light 8 USB (Universal Serial Bus) Ports

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

Convertible Minitower (CMT) Front Panel Components 3

Microtower (MT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Table 1-2 Front Panel Components

1 5.25-inch Optical Drives 5 3.5-inch Media Card Reader (optional)

2 Hard Drive Activity Light 6 Dual-State Power Button

3 Microphone/Headphone Connector 7 Power On Light

4 USB (Universal Serial Bus) 2.0 Ports 8 Headphone Connector

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

4 Chapter 1 Product Features

Small Form Factor (SFF) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Figure 1-6 Front Panel Components

Table 1-3 Front Panel Components

1 5.25-inch Optical Drive 5 Microphone/Headphone Connector

2 Dual-State Power Button 6 3.5-inch Media Card Reader (optional)

3 Power On Light 7 Hard Drive Activity Light

4 USB (Universal Serial Bus) Ports 8 Headphone Connector

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

Small Form Factor (SFF) Front Panel Components 5

Ultra-Slim Desktop (USDT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.

Figure 1-7 Front Panel Components

Table 1-4 Front Panel Components

1 Optical Drive 5 Microphone/Headphone Connector

2 Power On Light 6 USB (Universal Serial Bus) Ports

3 SD Media Card Reader (optional) 7 Hard Drive Activity Light

4 Headphone Connector 8 Dual-State Power Button

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

6 Chapter 1 Product Features

Convertible Minitower (CMT) Rear Panel Components

Figure 1-8 Rear Panel Components

Table 1-5 Rear Panel Components

1 Power Cord Connector 7 Line-Out Connector for powered audio

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Realtek HD Audio Manager icon in the Windows taskbar.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

If a graphics card is installed into one of the system board slots, the connectors on the graphics card and the system board may be used at the same time. Some settings may need to be changed in Computer Setup to use both connectors.

PS/2 Keyboard Connector (purple) 8 Line-In Audio Connector (blue)

VGA Monitor Connector 9 PS/2 Mouse Connector (green)

DisplayPort Monitor Connector 10 Serial Connector

USB 2.0 ports (black) 11 RJ-45 Network Connector

USB 3.0 ports (blue)

devices (green)

Convertible Minitower (CMT) Rear Panel Components 7

Microtower (MT) Rear Panel Components

Figure 1-9 Rear Panel Components

Table 1-6 Rear Panel Components

1 Power Cord Connector 6 Line-Out Connector for powered audio

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the system board may be used at the same time. Some settings may need to be changed in Computer Setup to use both connectors.

Line-In Audio Connector (blue) 7 PS/2 Keyboard Connector (purple)

PS/2 Mouse Connector (green) 8 VGA Monitor Connector

Serial Connector 9 DisplayPort Monitor Connector

RJ-45 Network Connector 10 USB 3.0 ports (blue)

devices (green)

USB 2.0 ports (black)

8 Chapter 1 Product Features

Small Form Factor (SFF) Rear Panel Components

Figure 1-10 Rear Panel Components

1 RJ-45 Network Connector 7 DisplayPort Monitor Connector

4 Power Cord Connector 10

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

Serial Connector 8 VGA Monitor Connector

PS/2 Mouse Connector (green) 9 PS/2 Keyboard Connector (purple)

Line-Out Connector for powered audio devices (green)

USB 2.0 ports (black) 11 Line-In Audio Connector (blue)

USB 3.0 ports (blue)

Small Form Factor (SFF) Rear Panel Components 9

Ultra-Slim Desktop (USDT) Rear Panel Components

Figure 1-11 Rear Panel Components

Table 1-7 Rear Panel Components

1 Line-Out Connector for powered audio

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

If an MXM graphics card is installed, all three monitor ports are active. The integrated graphics operate DisplayPort2 (top port). The MXM/ATI drivers operate DisplayPort1 (bottom port) and VGA. If the integrated graphics are disabled in the BIOS settings, DisplayPort2 (top port) will not be active.

If an MXM graphics card is not installed, all three monitor ports are driven by the integrated graphics on the Intel 3rd Generation configurations. On some models, all three monitor ports are active but there are some limitations. For example, if a DisplayPort to DVI or HDMI adapter is installed, the VGA port will not be active. On other models, only one DisplayPort can be active. Either DisplayPort will function, but only one can be used.

When a DisplayPort to single-link DVI or DisplayPort to HDMI adapter is installed, the VGA port will not be active. This is because when one of the above adapters is used, it is not considered a true DisplayPort and will function as the other type of port. This is not an issue with a DisplayPort to dual-link DVI adapter.

devices (green)

DisplayPort Monitor Connectors 7 Power Cord Connector

USB 3.0 ports (blue) 8 Line-In Audio Connector (blue)

USB 2.0 ports (black) 9 RJ-45 Network Connector

PS/2 Keyboard Connector (purple) 10 PS/2 Mouse Connector (green)

6 VGA Monitor Connector

10 Chapter 1 Product Features

Serial Number Location

Each computer has a unique serial number and a product ID number that are located on the top cover of the computer. Keep these numbers available for use when contacting customer service for assistance.

Figure 1-12 Convertible Minitower Serial Number and Product ID Location

Figure 1-13 Microtower Serial Number and Product ID Location

Serial Number Location 11

Figure 1-14 Small Form Factor Serial Number and Product ID Location

Figure 1-15 Ultra-Slim Desktop (USDT) Serial Number and Product ID Location

12 Chapter 1 Product Features

2 Installing and Customizing the

Software

If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.

NOTE: If the computer was shipped with Windows 7 loaded, you will be prompted to register the

computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully installed. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor

to permit the required airflow.

Installing the Windows Operating System

The first time you turn on the computer, the operating system is installed automatically. This process takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read and follow the instructions on the screen to complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER

UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive,

the installation process could take up to 60 minutes.

Downloading Microsoft Windows Updates

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on

the screen.

2. Once an Internet connection has been established, click the Start button.

Installing the Windows Operating System 13

3. Select the All Programs menu.

4. Click on the Windows Update link.

In Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen.

In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from click Yes to install the program. Follow the instructions on the Microsoft Web site to scan for updates and install critical updates and service packs.

It is recommended that you install all of the critical updates and service packs.

5. After the updates have been installed, Windows will prompt you to reboot the machine. Be sure

to save any files or documents that you may have open before rebooting. Then select Yes to reboot the machine.

http://www.microsoft.com,

Installing or Upgrading Device Drivers (Windows systems)

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the Monitor Display (Windows systems)

If you wish, you can select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop, then click Personalize in Windows 7 Properties in Windows XP to change display settings. For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Launching Windows XP from Windows 7

Windows XP Mode for Windows 7 allows you to install and launch Windows XP applications from the Windows 7 taskbar. This feature is available on some computer models only.

To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual

Windows XP and follow the instructions on the screen.

Accessing Disk Image (ISO) Files

There are disk image files (ISO files) included on your PC that contain the installation software for additional software. These CD image files are located in the folder C:\SWSetup\ISOs. Each .iso file

14 Chapter 2 Installing and Customizing the Software

can be burned to CD media to create an installation CD. It is recommended that these disks be created and the software installed in order to get the most from your PC. The software and image file names are:

Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies

●

HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your

●

Accessing Disk Image (ISO) Files 15

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change factory default settings.

●

Set the system date and time.

●

● Set, view, change, or verify the system configuration, including settings for processor, graphics,

memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash

●

media devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run

●

during a Full Boot. You can set the system to:

always Quick Boot (default);

❑

periodically Full Boot (from every 1 to 30 days); or

❑

always Full Boot.

❑

● Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test

(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or

●

restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

●

Enable the power-on password prompt during system restarts (warm boots) as well as during

●

power-on.

Establish a setup password that controls access to the Computer Setup (F10) Utility and the

●

settings described in this section.

Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

●

embedded NIC, so that they cannot be used until they are unsecured.

Enable or disable removable media boot ability.

●

16 Chapter 3 Computer Setup (F10) Utility

Solve system configuration errors detected but not automatically fixed during the Power-On Self-

●

Test (POST).

Replicate the system setup by saving system configuration information on a USB device and

●

restoring it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

●

Enable or disable DriveLock security (when supported by drive).

●

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >

Restart.

2. Press either Esc or F10 while the “Press the ESC key for Startup Menu” message is displayed at

the bottom of the screen.

Pressing Esc displays a menu that allows you to access different options available at startup.

NOTE: If you do not press Esc or F10 at the appropriate time, you must restart the computer

and again press Esc or F10 when the monitor light turns green to access the utility.

3. If you pressed Esc, press F10 to enter Computer Setup.

4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,

Power, and Advanced.

5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and

down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

6. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and Exit.

●

To reset to factory settings or previously saved default settings (some models), select

●

Apply Defaults and Exit. This option will restore the original factory system defaults.

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup

(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Table 3-1 Computer Setup (F10) Utility

Heading Table

File

Storage

Security

Computer Setup—File on page 18

Computer Setup—Storage on page 19

Computer Setup—Security on page 22

Power

Advanced

Computer Setup—Power on page 26

Computer Setup—Advanced on page 27

Computer Setup (F10) Utilities 17

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-2 Computer Setup—File

Option Description

System Information Lists:

Product name

●

SKU number (some models)

●

● Processor type/speed/stepping

● Cache size (L1/L2/L3) (dual core processors have this listed twice)

Installed memory size/speed, number of channels (single or dual) (if applicable)

●

Integrated MAC address for embedded, enabled NIC (if applicable)

●

● System BIOS (includes family name and version)

Chassis serial number

●

Asset tracking number

●

ME firmware version

●

ME Management mode

●

About Displays copyright notice.

Set Time and Date Allows you to set system time and date.

Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.

Replicated Setup Save to Removable Media

Saves system configuration, including CMOS, to a formatted USB flash media device.

Restore from Removable Media

Restores system configuration from a USB flash media device.

Default Setup Save Current Settings as Default

Saves the current system configuration settings as the default.

Restore Factory Settings as Default

Restores the factory system configuration settings as the default.

Apply Defaults and Exit

Ignore Changes and Exit

Save Changes and Exit

Applies the currently selected default settings and clears any established passwords.

Exits Computer Setup without applying or saving any changes.

Saves changes to system configuration or default settings and exits Computer Setup.

18 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-3 Computer Setup—Storage

Option Description

Device Configuration Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

Hard Disk: Size, model, firmware version, serial number, connector color.

●

Translation mode (ATA disks only)

Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.

Available only when the drive translation mode is set to User, allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63.

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not

be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-

●

ROM).

SSD Life Used

●

SMART (ATA disks only)

●

● Diskette: Model and firmware version.

NOTE: Displays for USB diskette drives.

Default Values (ATA disks only)

●

See Translation Mode above for details.

SATA Defaults

Computer Setup (F10) Utilities 19

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