HP 8300E User Manual

HP Compaq Business PC Maintenance and Service Guide

Elite 8300 Series Convertible Minitower Elite 8300 Series Microtower Elite 8300 Series Small Form Factor Elite 8300 Series Ultra-Slim Desktop

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

First Edition (May 2012)

Document Part Number: 690355-001

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

Table of contents

1 Product Features ............................................................................................................................................ 1

Standard Configuration Features ......................................................................................................... 1

Convertible Minitower (CMT) Front Panel Components ....................................................................... 3

Microtower (MT) Front Panel Components .......................................................................................... 4

Small Form Factor (SFF) Front Panel Components ............................................................................. 5

Ultra-Slim Desktop (USDT) Front Panel Components ......................................................................... 6

Convertible Minitower (CMT) Rear Panel Components ....................................................................... 7

Microtower (MT) Rear Panel Components ........................................................................................... 8

Small Form Factor (SFF) Rear Panel Components ............................................................................. 9

Ultra-Slim Desktop (USDT) Rear Panel Components ........................................................................ 10

Serial Number Location ...................................................................................................................... 11

2 Installing and Customizing the Software .................................................................................................... 13

Installing the Windows Operating System .......................................................................................... 13

Downloading Microsoft Windows Updates ......................................................................................... 13

Installing or Upgrading Device Drivers (Windows systems) ............................................................... 14

Customizing the Monitor Display (Windows systems) ........................................................................ 14

Launching Windows XP from Windows 7 ........................................................................................... 14

Accessing Disk Image (ISO) Files ...................................................................................................... 14

3 Computer Setup (F10) Utility ....................................................................................................................... 16

Computer Setup (F10) Utilities ........................................................................................................... 16

Using Computer Setup (F10) Utilities ................................................................................ 17

Computer Setup—File ....................................................................................................... 18

Computer Setup—Storage ................................................................................................ 19

Computer Setup—Security ................................................................................................ 22

Computer Setup—Power ................................................................................................... 26

Computer Setup—Advanced ............................................................................................. 27

Recovering the Configuration Settings ............................................................................................... 29

4 Illustrated parts catalog ............................................................................................................................... 30

Convertible minitower (CMT) chassis spare parts .............................................................................. 30

Computer system components .......................................................................................... 30

Cables ................................................................................................................................ 32

Misc parts .......................................................................................................................... 33

Drives ................................................................................................................................. 34

Misc boards ....................................................................................................................... 35

Sequential part number listing ........................................................................................... 35

Microtower (MT) chassis spare parts ................................................................................................. 38

Computer major components ............................................................................................ 38

Cables ................................................................................................................................ 40

Misc parts .......................................................................................................................... 41

Drives ................................................................................................................................. 42

Misc boards ....................................................................................................................... 43

Sequential part number listing ........................................................................................... 43

Small Form Factor (SFF) chassis spare parts .................................................................................... 47

Computer major components ............................................................................................ 47

Cables ................................................................................................................................ 49

Misc parts .......................................................................................................................... 50

Drives ................................................................................................................................. 52

Misc boards ....................................................................................................................... 52

Sequential part number listing ........................................................................................... 53

Ultra-Slim Desktop (USDT) chassis spare parts ................................................................................ 56

Computer major components ............................................................................................ 56

Cables ................................................................................................................................ 57

Misc parts .......................................................................................................................... 58

Drives ................................................................................................................................. 60

Misc boards ....................................................................................................................... 60

Sequential part number listing ........................................................................................... 60

5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation .................................................... 63

Electrostatic Discharge Information .................................................................................................... 63

Generating Static ............................................................................................................... 63

Preventing Electrostatic Damage to Equipment ................................................................ 64

Personal Grounding Methods and Equipment ................................................................... 64

Grounding the Work Area .................................................................................................. 65

Recommended Materials and Equipment .......................................................................... 65

Operating Guidelines .......................................................................................................................... 66

Routine Care ...................................................................................................................................... 66

General Cleaning Safety Precautions ................................................................................ 66

Cleaning the Computer Case ............................................................................................ 66

Cleaning the Keyboard ...................................................................................................... 67

Cleaning the Monitor .......................................................................................................... 67

Cleaning the Mouse ........................................................................................................... 68

Service Considerations ...................................................................................................................... 68

Power Supply Fan ............................................................................................................. 68

Tools and Software Requirements .................................................................................... 68

Screws ............................................................................................................................... 68

Cables and Connectors ..................................................................................................... 69

Hard Drives ........................................................................................................................ 69

Lithium Coin Cell Battery ................................................................................................... 69

SATA Hard Drives .............................................................................................................................. 70

SATA Hard Drive Cables .................................................................................................................... 70

SATA Data Cable .............................................................................................................. 70

SMART ATA Drives ............................................................................................................................ 70

Cable Management ............................................................................................................................ 70

Hard Drive Capacities ........................................................................................................................ 71

6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis ..................................... 72

Preparation for Disassembly .............................................................................................................. 72

Access Panel ...................................................................................................................................... 73

Front Bezel ......................................................................................................................................... 74

Front Bezel Security ........................................................................................................................... 75

Bezel Blanks ....................................................................................................................................... 77

System Board Connections ................................................................................................................ 78

Memory .............................................................................................................................................. 79

DIMMs ............................................................................................................................... 79

DDR3-SDRAM DIMMs ...................................................................................................... 79

Populating DIMM Sockets ................................................................................................. 80

Installing DIMMs ................................................................................................................ 81

Expansion Card .................................................................................................................................. 82

Drives ................................................................................................................................................. 86

Drive Positions ................................................................................................................... 87

Removing a Drive from a Drive Bay .................................................................................. 88

Installing Drives ................................................................................................................. 92

Installing a 5.25-inch Drive into a Drive Bay ..................................................... 94

Installing a Hard Drive into an Internal Drive Bay ............................................. 96

Hood Sensor .................................................................................................................................... 101

Front I/O, USB Assembly ................................................................................................................. 102

Power Switch Assembly ................................................................................................................... 104

Speaker ............................................................................................................................................ 105

Rear Chassis Fan ............................................................................................................................. 106

vii

Fan sink ............................................................................................................................................ 107

Processor ......................................................................................................................................... 109

Power Supply ................................................................................................................................... 112

System Board ................................................................................................................................... 113

Changing from a Minitower to a Desktop Configuration ................................................................... 114

Changing from a Desktop to a Minitower Configuration ................................................................... 116

7 Removal and Replacement Procedures Microtower (MT) Chassis ........................................................ 119

Preparation for Disassembly ............................................................................................................ 119

Computer Access Panel ................................................................................................................... 120

Front Bezel ....................................................................................................................................... 121

Front Bezel Security ......................................................................................................................... 122

Bezel Blanks ..................................................................................................................................... 124

Memory ............................................................................................................................................ 125

DIMMs ............................................................................................................................. 125

DDR3-SDRAM DIMMs .................................................................................................... 125

Populating DIMM Sockets ............................................................................................... 125

Installing DIMMs .............................................................................................................. 126

Expansion Cards .............................................................................................................................. 127

System Board Connections .............................................................................................................. 133

Drives ............................................................................................................................................... 135

Drive Positions ................................................................................................................. 137

Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay ............................................... 137

Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay .................................................. 139

Removing a Hard Drive from a Drive Bay ........................................................................ 141

Installing a Hard Drive into an Internal Drive Bay ............................................................ 141

Front Fan Assembly ......................................................................................................................... 144

Front I/O Assembly ........................................................................................................................... 146

Power Switch/LED Assembly ........................................................................................................... 147

Heat sink .......................................................................................................................................... 148

Processor ......................................................................................................................................... 150

Speaker ............................................................................................................................................ 153

Rear Chassis Fan ............................................................................................................................. 154

Power Supply ................................................................................................................................... 156

System Board ................................................................................................................................... 158

8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis .......................................... 160

Preparation for Disassembly ............................................................................................................ 160

Access Panel .................................................................................................................................... 161

Front Bezel ....................................................................................................................................... 162

Front Bezel Security ......................................................................................................................... 163

viii

Bezel Blanks ..................................................................................................................................... 165

Memory ............................................................................................................................................ 166

DIMMs ............................................................................................................................. 166

DDR3-SDRAM DIMMs .................................................................................................... 166

Populating DIMM Sockets ............................................................................................... 166

Installing DIMMs .............................................................................................................. 167

Expansion Card ................................................................................................................................ 169

System Board Connections .............................................................................................................. 174

Drives ............................................................................................................................................... 175

Drive Positions ................................................................................................................. 175

Installing and Removing Drives ....................................................................................... 177

Removing a 5.25-inch Drive from a Drive Bay ................................................ 178

Installing a 5.25-inch Drive into a Drive Bay ................................................... 179

Removing a 3.5-inch Drive from a Drive Bay .................................................. 181

Installing a 3.5-inch Drive into a Drive Bay ..................................................... 182

Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................ 184

Fan duct ........................................................................................................................................... 187

Front Fan Assembly ......................................................................................................................... 188

Hood Sensor .................................................................................................................................... 190

Front I/O, Power Switch Assembly ................................................................................................... 191

Speaker ............................................................................................................................................ 193

Heat sink .......................................................................................................................................... 194

Processor ......................................................................................................................................... 196

Power Supply ................................................................................................................................... 199

System Board ................................................................................................................................... 201

Using the Small Form Factor Computer in a Tower Orientation ...................................................... 203

9 Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis ...................................... 204

Preparation for Disassembly ............................................................................................................ 204

Access Panel .................................................................................................................................... 205

Front Bezel ....................................................................................................................................... 206

Front Bezel Security ......................................................................................................................... 207

Bezel Blank ...................................................................................................................................... 209

System Board Connections .............................................................................................................. 210

Memory ............................................................................................................................................ 211

SODIMMs ........................................................................................................................ 211

DDR3-SDRAM SODIMMs ............................................................................................... 211

Populating SODIMM Sockets .......................................................................................... 212

Installing SODIMMs ......................................................................................................... 213

Front Fan .......................................................................................................................................... 215

Optical Drive ..................................................................................................................................... 216

Removing the Optical Drive ............................................................................................. 216

Preparing the New Optical Drive ..................................................................................... 217

Installing the New Optical Drive ....................................................................................... 218

Hard Drive ........................................................................................................................................ 219

Optical Drive Rail .............................................................................................................................. 224

Card Reader ..................................................................................................................................... 225

Speaker ............................................................................................................................................ 227

Heat sink .......................................................................................................................................... 228

Processor ......................................................................................................................................... 230

WLAN Module .................................................................................................................................. 233

Hood Sensor .................................................................................................................................... 235

Graphics Board ................................................................................................................................ 236

System Board ................................................................................................................................... 238

Rear Fan .......................................................................................................................................... 240

Antennas .......................................................................................................................................... 241

Changing from Desktop to Tower Configuration .............................................................................. 245

Port Cover ........................................................................................................................................ 246

Power Supply, External .................................................................................................................... 247

10 Troubleshooting Without Diagnostics .................................................................................................... 248

Safety and Comfort .......................................................................................................................... 248

Before You Call for Technical Support ............................................................................................. 248

Helpful Hints ..................................................................................................................................... 249

Solving General Problems ................................................................................................................ 251

Solving Power Problems .................................................................................................................. 255

Solving Diskette Problems ............................................................................................................... 257

Solving Hard Drive Problems ........................................................................................................... 260

Solving Media Card Reader Problems ............................................................................................. 263

Solving Display Problems ................................................................................................................. 265

Solving Audio Problems ................................................................................................................... 270

Solving Printer Problems .................................................................................................................. 272

Solving Keyboard and Mouse Problems .......................................................................................... 274

Solving Hardware Installation Problems ........................................................................................... 276

Solving Network Problems ............................................................................................................... 277

Solving Memory Problems ............................................................................................................... 280

Solving Processor Problems ............................................................................................................ 282

Solving CD-ROM and DVD Problems .............................................................................................. 282

Solving USB Flash Drive Problems .................................................................................................. 285

Solving Front Panel Component Problems ...................................................................................... 286

Solving Internet Access Problems .................................................................................................... 286

Solving Software Problems .............................................................................................................. 289

Contacting Customer Support .......................................................................................................... 290

11 POST Error Messages .............................................................................................................................. 291

POST Numeric Codes and Text Messages ..................................................................................... 292

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 300

12 Password Security and Resetting CMOS ............................................................................................... 304

Resetting the Password Jumper ...................................................................................................... 305

Clearing and Resetting the CMOS ................................................................................................... 306

13 Backup and Recovery .............................................................................................................................. 308

Windows 7 – Backup and Recovery ................................................................................................. 308

Backing up your information ............................................................................................ 308

Performing a recovery ..................................................................................................... 310

Using the Windows recovery tools .................................................................. 310

Using F11 ........................................................................................................ 311

Using a Windows 7 operating system DVD (purchased separately) ............... 311

Appendix A Battery Replacement ................................................................................................................ 313

Appendix B Removing and Replacing a Removable 3.5-inch SATA Hard Drive ..................................... 316

Appendix C Unlocking the Smart Cover Lock ............................................................................................ 321

Smart Cover FailSafe Key ................................................................................................................ 321

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ......................................... 322

Appendix D Power Cord Set Requirements ................................................................................................ 324

General Requirements ..................................................................................................................... 324

Japanese Power Cord Requirements .............................................................................................. 324

Country-Specific Requirements ........................................................................................................ 325

Appendix E Specifications ............................................................................................................................ 326

CMT Specifications .......................................................................................................................... 326

MT Specifications ............................................................................................................................. 327

SFF Specifications ........................................................................................................................... 329

USDT Specifications ........................................................................................................................ 330

Index ................................................................................................................................................................. 331

xii

1 Product Features

Standard Configuration Features

Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

Figure 1-1 Convertible Minitower Configuration

NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a desktop. For

more information, see guide.

Figure 1-2 Microtower Configuration

Changing from a Minitower to a Desktop Configuration on page 114 in this

Standard Configuration Features 1

Figure 1-3 Small Form Factor Configuration

NOTE: The Small Form Factor computer can also be used in a tower orientation. For more

information, see

Using the Small Form Factor Computer in a Tower Orientation on page 203 in this

guide.

Figure 1-4 Ultra-Slim Desktop Configuration

2 Chapter 1 Product Features

Convertible Minitower (CMT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Figure 1-5 Front Panel Components

Table 1-1 Front Panel Components

1 5.25-inch Optical Drives 5 Microphone/Headphone Connector

2 5.25-inch Media Card Reader (optional) 6 Power On Light

3 Dual-State Power Button 7 Headphone Connector

4 Hard Drive Activity Light 8 USB (Universal Serial Bus) Ports

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

Convertible Minitower (CMT) Front Panel Components 3

Microtower (MT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Table 1-2 Front Panel Components

1 5.25-inch Optical Drives 5 3.5-inch Media Card Reader (optional)

2 Hard Drive Activity Light 6 Dual-State Power Button

3 Microphone/Headphone Connector 7 Power On Light

4 USB (Universal Serial Bus) 2.0 Ports 8 Headphone Connector

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

4 Chapter 1 Product Features

Small Form Factor (SFF) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Figure 1-6 Front Panel Components

Table 1-3 Front Panel Components

1 5.25-inch Optical Drive 5 Microphone/Headphone Connector

2 Dual-State Power Button 6 3.5-inch Media Card Reader (optional)

3 Power On Light 7 Hard Drive Activity Light

4 USB (Universal Serial Bus) Ports 8 Headphone Connector

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

Small Form Factor (SFF) Front Panel Components 5

Ultra-Slim Desktop (USDT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.

Figure 1-7 Front Panel Components

Table 1-4 Front Panel Components

1 Optical Drive 5 Microphone/Headphone Connector

2 Power On Light 6 USB (Universal Serial Bus) Ports

3 SD Media Card Reader (optional) 7 Hard Drive Activity Light

4 Headphone Connector 8 Dual-State Power Button

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 300 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

6 Chapter 1 Product Features

Convertible Minitower (CMT) Rear Panel Components

Figure 1-8 Rear Panel Components

Table 1-5 Rear Panel Components

1 Power Cord Connector 7 Line-Out Connector for powered audio

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Realtek HD Audio Manager icon in the Windows taskbar.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

If a graphics card is installed into one of the system board slots, the connectors on the graphics card and the system board may be used at the same time. Some settings may need to be changed in Computer Setup to use both connectors.

PS/2 Keyboard Connector (purple) 8 Line-In Audio Connector (blue)

VGA Monitor Connector 9 PS/2 Mouse Connector (green)

DisplayPort Monitor Connector 10 Serial Connector

USB 2.0 ports (black) 11 RJ-45 Network Connector

USB 3.0 ports (blue)

devices (green)

Convertible Minitower (CMT) Rear Panel Components 7

Microtower (MT) Rear Panel Components

Figure 1-9 Rear Panel Components

Table 1-6 Rear Panel Components

1 Power Cord Connector 6 Line-Out Connector for powered audio

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the system board may be used at the same time. Some settings may need to be changed in Computer Setup to use both connectors.

Line-In Audio Connector (blue) 7 PS/2 Keyboard Connector (purple)

PS/2 Mouse Connector (green) 8 VGA Monitor Connector

Serial Connector 9 DisplayPort Monitor Connector

RJ-45 Network Connector 10 USB 3.0 ports (blue)

devices (green)

USB 2.0 ports (black)

8 Chapter 1 Product Features

Small Form Factor (SFF) Rear Panel Components

Figure 1-10 Rear Panel Components

1 RJ-45 Network Connector 7 DisplayPort Monitor Connector

4 Power Cord Connector 10

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

Serial Connector 8 VGA Monitor Connector

PS/2 Mouse Connector (green) 9 PS/2 Keyboard Connector (purple)

Line-Out Connector for powered audio devices (green)

USB 2.0 ports (black) 11 Line-In Audio Connector (blue)

USB 3.0 ports (blue)

Small Form Factor (SFF) Rear Panel Components 9

Ultra-Slim Desktop (USDT) Rear Panel Components

Figure 1-11 Rear Panel Components

Table 1-7 Rear Panel Components

1 Line-Out Connector for powered audio

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

If an MXM graphics card is installed, all three monitor ports are active. The integrated graphics operate DisplayPort2 (top port). The MXM/ATI drivers operate DisplayPort1 (bottom port) and VGA. If the integrated graphics are disabled in the BIOS settings, DisplayPort2 (top port) will not be active.

If an MXM graphics card is not installed, all three monitor ports are driven by the integrated graphics on the Intel 3rd Generation configurations. On some models, all three monitor ports are active but there are some limitations. For example, if a DisplayPort to DVI or HDMI adapter is installed, the VGA port will not be active. On other models, only one DisplayPort can be active. Either DisplayPort will function, but only one can be used.

When a DisplayPort to single-link DVI or DisplayPort to HDMI adapter is installed, the VGA port will not be active. This is because when one of the above adapters is used, it is not considered a true DisplayPort and will function as the other type of port. This is not an issue with a DisplayPort to dual-link DVI adapter.

devices (green)

DisplayPort Monitor Connectors 7 Power Cord Connector

USB 3.0 ports (blue) 8 Line-In Audio Connector (blue)

USB 2.0 ports (black) 9 RJ-45 Network Connector

PS/2 Keyboard Connector (purple) 10 PS/2 Mouse Connector (green)

6 VGA Monitor Connector

10 Chapter 1 Product Features

Serial Number Location

Each computer has a unique serial number and a product ID number that are located on the top cover of the computer. Keep these numbers available for use when contacting customer service for assistance.

Figure 1-12 Convertible Minitower Serial Number and Product ID Location

Figure 1-13 Microtower Serial Number and Product ID Location

Serial Number Location 11

Figure 1-14 Small Form Factor Serial Number and Product ID Location

Figure 1-15 Ultra-Slim Desktop (USDT) Serial Number and Product ID Location

12 Chapter 1 Product Features

2 Installing and Customizing the

Software

If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.

NOTE: If the computer was shipped with Windows 7 loaded, you will be prompted to register the

computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully installed. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor

to permit the required airflow.

Installing the Windows Operating System

The first time you turn on the computer, the operating system is installed automatically. This process takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read and follow the instructions on the screen to complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER

UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive,

the installation process could take up to 60 minutes.

Downloading Microsoft Windows Updates

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on

the screen.

2. Once an Internet connection has been established, click the Start button.

Installing the Windows Operating System 13

3. Select the All Programs menu.

4. Click on the Windows Update link.

In Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen.

In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from click Yes to install the program. Follow the instructions on the Microsoft Web site to scan for updates and install critical updates and service packs.

It is recommended that you install all of the critical updates and service packs.

5. After the updates have been installed, Windows will prompt you to reboot the machine. Be sure

to save any files or documents that you may have open before rebooting. Then select Yes to reboot the machine.

http://www.microsoft.com,

Installing or Upgrading Device Drivers (Windows systems)

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the Monitor Display (Windows systems)

If you wish, you can select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop, then click Personalize in Windows 7 Properties in Windows XP to change display settings. For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Launching Windows XP from Windows 7

Windows XP Mode for Windows 7 allows you to install and launch Windows XP applications from the Windows 7 taskbar. This feature is available on some computer models only.

To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual

Windows XP and follow the instructions on the screen.

Accessing Disk Image (ISO) Files

There are disk image files (ISO files) included on your PC that contain the installation software for additional software. These CD image files are located in the folder C:\SWSetup\ISOs. Each .iso file

14 Chapter 2 Installing and Customizing the Software

can be burned to CD media to create an installation CD. It is recommended that these disks be created and the software installed in order to get the most from your PC. The software and image file names are:

Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies

●

HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your

●

Accessing Disk Image (ISO) Files 15

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change factory default settings.

●

Set the system date and time.

●

● Set, view, change, or verify the system configuration, including settings for processor, graphics,

memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash

●

media devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run

●

during a Full Boot. You can set the system to:

always Quick Boot (default);

❑

periodically Full Boot (from every 1 to 30 days); or

❑

always Full Boot.

❑

● Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test

(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or

●

restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

●

Enable the power-on password prompt during system restarts (warm boots) as well as during

●

power-on.

Establish a setup password that controls access to the Computer Setup (F10) Utility and the

●

settings described in this section.

Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

●

embedded NIC, so that they cannot be used until they are unsecured.

Enable or disable removable media boot ability.

●

16 Chapter 3 Computer Setup (F10) Utility

Solve system configuration errors detected but not automatically fixed during the Power-On Self-

●

Test (POST).

Replicate the system setup by saving system configuration information on a USB device and

●

restoring it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

●

Enable or disable DriveLock security (when supported by drive).

●

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >

Restart.

2. Press either Esc or F10 while the “Press the ESC key for Startup Menu” message is displayed at

the bottom of the screen.

Pressing Esc displays a menu that allows you to access different options available at startup.

NOTE: If you do not press Esc or F10 at the appropriate time, you must restart the computer

and again press Esc or F10 when the monitor light turns green to access the utility.

3. If you pressed Esc, press F10 to enter Computer Setup.

4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,

Power, and Advanced.

5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and

down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

6. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and Exit.

●

To reset to factory settings or previously saved default settings (some models), select

●

Apply Defaults and Exit. This option will restore the original factory system defaults.

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup

(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Table 3-1 Computer Setup (F10) Utility

Heading Table

File

Storage

Security

Computer Setup—File on page 18

Computer Setup—Storage on page 19

Computer Setup—Security on page 22

Power

Advanced

Computer Setup—Power on page 26

Computer Setup—Advanced on page 27

Computer Setup (F10) Utilities 17

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-2 Computer Setup—File

Option Description

System Information Lists:

Product name

●

SKU number (some models)

●

● Processor type/speed/stepping

● Cache size (L1/L2/L3) (dual core processors have this listed twice)

Installed memory size/speed, number of channels (single or dual) (if applicable)

●

Integrated MAC address for embedded, enabled NIC (if applicable)

●

● System BIOS (includes family name and version)

Chassis serial number

●

Asset tracking number

●

ME firmware version

●

ME Management mode

●

About Displays copyright notice.

Set Time and Date Allows you to set system time and date.

Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.

Replicated Setup Save to Removable Media

Saves system configuration, including CMOS, to a formatted USB flash media device.

Restore from Removable Media

Restores system configuration from a USB flash media device.

Default Setup Save Current Settings as Default

Saves the current system configuration settings as the default.

Restore Factory Settings as Default

Restores the factory system configuration settings as the default.

Apply Defaults and Exit

Ignore Changes and Exit

Save Changes and Exit

Applies the currently selected default settings and clears any established passwords.

Exits Computer Setup without applying or saving any changes.

Saves changes to system configuration or default settings and exits Computer Setup.

18 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-3 Computer Setup—Storage

Option Description

Device Configuration Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

Hard Disk: Size, model, firmware version, serial number, connector color.

●

Translation mode (ATA disks only)

Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.

Available only when the drive translation mode is set to User, allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63.

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not

be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-

●

ROM).

SSD Life Used

●

SMART (ATA disks only)

●

● Diskette: Model and firmware version.

NOTE: Displays for USB diskette drives.

Default Values (ATA disks only)

●

See Translation Mode above for details.

SATA Defaults

Computer Setup (F10) Utilities 19

Table 3-3 Computer Setup—Storage (continued)

Storage Options eSATA Port (some models)

Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled.

This setting affects only the port with the black connector, labeled as eSATA on the system board. This port should have the eSATA back panel connector attached to use eSATA drives. For more information, see the eSATA white paper at

NOTE: eSATA is not available on USDT systems.

SATA Emulation

Allows you to choose how the SATA controller and devices are accessed by the operating system. There are three supported options: IDE, RAID, and AHCI (default).

IDE - This is the most backwards-compatible setting of the three options. Operating systems usually do not require additional driver support in IDE mode.

RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver loaded in the operating system to take advantage of RAID features.

AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of more advanced features of the SATA controller.

NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/

AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID volumes may become corrupted if they are booted to after disabling RAID.

www.hp.com.

NOTE: RAID is not available on USDT systems.

Removable Media Boot

Enables/disables ability to boot the system from removable media. Default is enabled.

Max eSATA Speed (some models)

Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.

CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.

Some drive and cable combinations may not run reliably at 3.0 Gpbs.

20 Chapter 3 Computer Setup (F10) Utility

Table 3-3 Computer Setup—Storage (continued)

DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection

Boot Order Allows you to:

System (DPS) self-tests.

NOTE: This selection will only appear when at least one drive capable of performing the DPS

self-tests is attached to the system.

EFI Boot Sources: Specify the order in which EFI boot sources (such as a internal hard

●

drive, USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

EFI boot sources always have precedence over legacy boot sources.

● Legacy Boot Sources:Specify the order in which legacy boot sources (such as a network

interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

NOTE: You can use F5 to disable individual boot items, as well as disable EFI boot and/or

legacy boot.

NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating

system has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device specified in Boot Order, restart the computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping the boot menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.

Computer Setup (F10) Utilities 21

Computer Setup—Security

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-4 Computer Setup—Security

Option Description

Setup Password Allows you to set and enable a setup (administrator) password.

NOTE: If the setup password is set, it is required to change Computer Setup options, flash the

ROM, and make changes to certain plug and play settings under Windows.

NOTE: This selection will only appear when at least one drive that supports the DriveLock

feature is attached to the system.

See the Desktop Management Guide for more information.

Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears

Password Options

(This selection appears only if a power-on password or setup password is set.)

Smart Cover (some models)

after a power cycle. If the user does not enter the correct power-on password, the unit will not boot.

NOTE: This selection will only appear when at least one drive that supports the DriveLock

feature is attached to the system.

See the Desktop Management Guide for more information.

Allows you to enable/disable:

Lock Legacy Resources (appears if a setup password is set). Default is enabled.

●

Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,

●

the F10 Setup Options without entering setup password). Default is enabled.

Password prompt on F9, F11, & F12 (allows access to menus without entering setup

●

password). Default is enabled.

Network Server Mode (appears if a power-on password is set). Default is disabled.

●

See the Desktop Management Guide for more information.

Allows you to:

Lock/unlock the Cover Lock.

●

Set the Cover Removal Sensor to Disable/Notify User/Setup Password.

●

NOTE: Notify User alerts the user that the sensor has detected that the cover has been

removed. Setup Password requires that the setup password be entered to boot the computer if the sensor detects that the cover has been removed.

This feature is supported on some models only. See the Desktop Management Guide for more information.

22 Chapter 3 Computer Setup (F10) Utility

Table 3-4 Computer Setup—Security (continued)

Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:

● Embedded security device (some models)

● System audio

● Network controller

NOTE: You must disable AMT before trying to hide the network controller.

Serial ports (some models)

●

Parallel port (some models)

●

SATA0

●

● SATA1

SATA2 (some models)

●

SATA3 (some models)

●

● SATA4 (some models)

USB Security Allows you to set Enabled/Disabled (default is Enabled) for:

● Front USB Ports

USB Port 1

◦

USB Port 2

◦

◦ USB Port 3

USB Port 4

◦

Rear USB Ports

●

◦ USB Port 1

USB Port 2

◦

USB Port 3

◦

USB Port 4

◦

USB Port 5

◦

USB Port 6

◦

● Accessory USB Ports

◦ USB Port 1

USB Port 2

◦

USB Port 3 (some models)

◦

USB Port 4 (some models)

◦

Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.

Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network

server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.) Default is enabled.

Computer Setup (F10) Utilities 23

Table 3-4 Computer Setup—Security (continued)

System IDs Allows you to set:

● Asset tag (18-byte identifier), a property identification number assigned by the company to

the computer.

Ownership tag (80-byte identifier) displayed during POST.

●

Universal Unique Identifier (UUID) number. The UUID can only be updated if the current

●

chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)

Keyboard locale setting for System ID entry.

●

Master Boot Record Security

Enables/disables Master Boot Record (MBR) security.

The MBR contains information needed to successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities. It also allows you to recover the "last known good" MBR, should changes to the MBR be detected when the system is restarted.

When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode.

NOTE: Most operating systems control access to the MBR of the current bootable disk; the

BIOS cannot prevent changes that may occur while the operating system is running.

24 Chapter 3 Computer Setup (F10) Utility

Table 3-4 Computer Setup—Security (continued)

System Security

(some models: these options are hardware dependent)

Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches. Default is enabled.

Virtualization Technology (VTx)(some models) (enable/disable) - Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on. Default is disabled.

Virtualization Technology Directed I/O (VTd) (some models) (enable/disable) - Controls virtualization DMA remapping features of the chipset. Changing this setting requires turning the computer off and then back on. Default is disabled.

Trusted Execution Technology (enable/disable) — Enabling automatically enables VTx and VTd and disable OS Management of Embedded Security Device. Embedded Security Device must be enabled to enable this feature.

Intel TXT (LT) Support (some models) (enable/disable) - Controls the underlying processor and chipset features needed to support a virtual appliance. Changing this setting requires turning the computer off and then back on. Default is disabled. To enable this feature you must enable the following features:

Embedded Security Device Support

●

Virtualization Technology

●

Virtualization Technology Directed I/O

●

Embedded Security Device (some models) (enable/disable) - Permits activation and deactivation of the Embedded Security Device. Changing this setting requires turning the computer off and then back on.

NOTE: To configure the Embedded Security Device, a Setup password must be set.

● Reset to Factory Settings (some models) (Do not reset/Reset) - Resetting to factory defaults

will erase all security keys. Changing this setting requires turning the computer off and then back on. Default is Do not reset.

CAUTION: The embedded security device is a critical component of many security

schemes. Erasing the security keys will prevent access to data protected by the Embedded Security Device. Choosing Reset to Factory Settings may result in significant data loss.

OS management of Embedded Security Device (some models) (enable/disable) - This option allows the user to limit operating system control of the Embedded Security Device. Changing this setting requires turning the computer off and then back on. This option allows the user to limit OS control of the Embedded Security Device. Default is enabled. This option is automatically disabled if Trusted Execution Technology is enabled.

Reset of Embedded Security Device through OS (some models) (enable/disable) - This option allows the user to limit the operating system ability to request a Reset to Factory Settings of the Embedded Security Device. Changing this setting requires turning the computer off and then back on. Default is disabled.

NOTE: To enable this option, a Setup password must be set.

DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is

enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.

NOTE: This selection will only appear when at least one drive that supports the DriveLock

feature is attached to the system.

See the Desktop Management Guide for more information.

Computer Setup (F10) Utilities 25

Computer Setup—Power

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-5 Computer Setup—Power

Option Description

OS Power Management

Hardware Power Management

● Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce

processor voltage and frequency when the current software load does not require the full capabilities of the processor. Default is enabled.

● Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the

processors power consumption when the processor is idle. Default is extended.

ACPI S3 Hard Disk Reset — Enable/disable. Enabling this causes the BIOS to ensure hard

●

disks are ready to accept commands after resuming from S3 before returning control to the operating system.

Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a

●

visual indication of what sleep state the system is in. Each sleep state has a unique blink pattern. Default is disabled.

S0 (On) = Solid green LED.

◦

◦ S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds

(green LED) — repeated cycles of 3 blinks and a pause.

S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds

◦

(green LED) — repeated cycles of 4 blinks and a pause.

◦ S5 (Soft Off) = LED is off.

NOTE: If this feature is disabled, S4 and S5 both have the LED off. S1 (no longer

supported) and S3 use 1 blink per second.

SATA Power Management – Enables or disables SATA bus and/or device power management. Default is enabled.

S5 Maximum Power Savings—Turns off power to all nonessential hardware when system is off to meet EUP Lot 6 requirement of less than 1 Watt power usage. Default is disabled.

Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.

NOTE: This setting only changes the minimum fan speed. The fans are still automatically

controlled.

26 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Advanced

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-6 Computer Setup—Advanced (for advanced users)

Option Heading

Power-On Options Allows you to set:

● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).

QuickBoot (default) = Do not clear memory or perform a memory test.

◦

FullBoot = Memory test (count) on cold boot. Clears memory on all boots.

◦

◦ Clear Memory = No memory count on cold boot. Clears memory on all boots.

FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No

◦

more memory counts until 1st cold boot on or after x days. Clears memory on all boots.

POST messages (enable/disable). Default is disabled.

●

Press the ESC key for Startup Menu (Enable/Disable). Default is enabled.

●

Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display

●

a message before loading option ROMs. Default is enabled.

● After Power Loss (off/on/previous state). Default is Power off. Setting this option to:

Off—causes the computer to remain powered off when power is restored.

◦

On—causes the computer to power on automatically as soon as power is restored.

◦

◦ Previous state—causes the computer to power on automatically as soon as power is

restored, if it was on when power was lost.

NOTE: If you turn off power to the computer using the switch on a power strip, you will not be

able to use the suspend/sleep feature or the Remote Management features.

POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST

●

process. This delay is sometimes needed for hard disks on some PCI cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to select F10 to enter Computer (F10) Setup. Default is None.

Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive.

●

Factory Recovery Boot Support (Enable/Disable). Provides the ability for the BIOS to redirect

●

the boot to the recovery partition on the user hard drive, if present. Some versions of the recovery software honor the F11 key press even when this feature is disabled by the BIOS. Default is disabled.

● Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the

computer not to confirm when changes were made. Default is disabled.

BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.

Onboard Devices Allows you to set resources for or disable Legacy devices.

Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take effect for all operating systems. To hide a device from the operating system, see Security > Device Security.

Computer Setup (F10) Utilities 27

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

Bus Options On some models, allows you to enable or disable:

● PCI SERR# Generation. Default is enabled.

● PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration

space; only needed when more than one graphics controller is installed. Default is disabled.

Device Options Allows you to set:

Monitor Tracking (enable/disable). Allows ROM to save monitor asset information. Default is

●

disabled.

Printer mode (Bi-Directional, EPP + ECP, Output Only). Default is EPP+ECP.

●

Num Lock State at Power-On (off/on). Default is off.

●

Integrated Video (enable/disable). Use this option to disable the integrated video controller

●

when another video controller is present in the system. Default is enabled.

● Internal Speaker (some models) (does not affect external speakers). Default is enabled.

NIC Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded NIC

●

option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download a corporate image to a hard drive. The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is limited. This F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option-ROM-enabled. Default is PXE.

● SATA RAID Option ROM Download (enable/disable). The BIOS contains an embedded

SATA RAID option ROM for RAID support. This can be temporarily disabled to save DCH space. Note that with the option ROM disabled, users will be unable to boot to hard drives in the system while running in RAID mode. Default is disabled.

Multi-Processor (enable/disable). Use this option to disable multi-processor support under

●

the OS. Default is enabled.

Hyper threading (enable/disable) (some models). Use this option to disable processor hyper-

●

threading.

● Turbo Mode (enable/disable). Allows you to enable and disable the Intel Turbo Mode feature,

which allows one core of the system to run at a higher than standard frequency and power if other cores are idle. Default is enabled.

28 Chapter 3 Computer Setup (F10) Utility

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

VGA Configuration Displayed only if there is an add-in video card in the system. Allows you to specify which VGA

AMT Configuration Allows you to set:

controller will be the “boot” or primary VGA controller.

● AMT (enable/disable). Allows you to enable or disable functions of the embedded

Management Engine (ME) such as Active Management Technology (AMT). If set to disable, the Management Engine is set to a temporarily disabled state and will not provide functions beyond necessary system configuration. Default is enabled.

● Unconfigure AMT/ME (enable/disable). Allows you to unconfigure any provisioned

management settings for AMT. The AMT settings are restored to factory defaults. This feature should be used with caution as AMT will not be able to provide any set AMT management functions once unconfigured. Default is disabled.

Hide Unconfigure ME Confirmation Prompt (enable/disable). Allows you to set the system to

●

not display the confirmation to unconfigure ME.

Watchdog Timer (enable/disable). Allows you to set amount of time for a operating system

●

and BIOS watchdog alert to be sent if the timers are not deactivated. BIOS watchdog is deactivated by BIOS and would indicate that a halt occurred during execution if the alert is sent to the management console. An operating system alert is deactivated by the operating system image and would indicate that a hang occurred during its initialization. Default is enabled.

Recovering the Configuration Settings

This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See

Save to Removable Media

on page 18 in the Computer Setup—File table.)

NOTE: It is recommended that you save any modified computer configuration settings to a USB

flash media device and save the device for possible future use.

To restore the configuration, insert the USB flash media device with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See

Restore from Removable Media on page 18 in the Computer Setup—File table.)

Recovering the Configuration Settings 29

4 Illustrated parts catalog

This chapter provides spare part information for all chassis.

Convertible minitower (CMT) chassis spare parts

Computer system components

30 Chapter 4 Illustrated parts catalog

Item Description Spare part number

(1) Access panel 646819-001

(2) Front bezel

For use in 8300 models 689380-001

For use in 8380 models 689381-001

Bezel blank (5.25-inch, optical drive; not illustrated) 570838-001

Bezel blank (3.5-inch; not illustrated) 583653-001

(3) Power supply

320W, 90% efficient 613764-001

320W, standard 613765-001

(4) System board (includes replacement thermal material) 657096-001

Memory modules (PC3-12800, 1666-MHz; not illustrated)

8-GB 689375-001

4-GB 671613-001

2-GB 671612-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7 3770 (3.4-GHz, 8-MB L3 cache) 688164-001

Intel Core i5 3570 (3.4-GHz, 6-MB L3 cache) 688162-001

Intel Core i5 3470 (3.2-GHz, 6-MB L3 cache) 687943-001

Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache) 665120-001

Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache) 638629-001

Intel Pentium G870 (3.1-GHz, 3-MB L3 cache) 691936-001

Intel Pentium G860 (3.0-GHz, 3-MB L3 cache) 665123-001

Intel Pentium G640 (2.8-GHz, 3-MB L3 cache) 691935-001

Convertible minitower (CMT) chassis spare parts 31

Cables

Item Description Spare part number

(1) Power switch/LED assembly 646820-001

(2) SATA optical drive power cable 646832-001

(3) Front I/O assembly 646821-001

(4) SATA hard drive power cable 646831-001

SATA cable, 18 inch, 1 straight end, 1 angled end (not illustrated) 639958-001

SATA cable, 17.7 inch, 2 straight ends (not illustrated) 639959-001

DMS-59 to dual VGA cable 463023-001

Adapter, DisplayPort to VGA 603250-001

Adapter, DisplayPort to DVI 484156-001

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

32 Chapter 4 Illustrated parts catalog

Misc parts

Item Description Spare part number

(1) Fan sink (includes replacement thermal material) 643907-001

(2) Chassis fan, (92 mm x 92 mm) 643908-001

(3) Printer port 638817-001

(4) Solenoid lock 641498-001

(5) Hood sensor 638816-001

(6) Speaker 645330-001

(7) Clamp lock, includes universal cable (plate not included; not illustrated) 508987-001

Serial port, PCI card (not illustrated) 638815-001

2.5-in drive adapter (not illustrated) 586721-001

Grommet, hard drive isolation, blue (not illustrated) 594220-001

Card reader, 22-in-1 (not illustrated) 636166-001

USB powered speakers (not illustrated) 636917-001

Hard drive conversion bracket 397117-001

Mouse (not illustrated)

Convertible minitower (CMT) chassis spare parts 33

Item Description Spare part number

PS2, optical, jack black 537748-001

USB, HP Elite 674318-001

Washable 619580-001

Wireless, HP Elite 674317-001

USB, optical, jack black 537749-001

eSATA port assembly, PCI card (not illustrated) 645558-001

Antenna for use with 538048-001 (not illustrated) 583345-001

HP Business Digital Headset (not illustrated) 642738-001

External USB Webcam (not illustrated) 609252-001

Foot kit 370708-001

Keyboard (not illustrated)

PS/2, basic 537745-xx1

USB, basic 537746-xx1

USB, wireless 674314-xx1

Washable 613125-xx1

Drives

Smart card 631411-xx4

USB, hub 631913-xx1

Description Spare part number

Hard drive

1-TB, 7200-rpm 636930-001

500-GB, 7200-rpm 636929-001

250-GB, 7200-rpm 636927-001

256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

180-GB Solid-state Drive (SSD), SATA 6.0 696622-001

160-GB Solid-state Drive (SSD), SATA 3.0 646809-001

128-GB Solid-state Drive (SSD), SATA 2.0 665961-001

120-GB Solid-state Drive (SSD), SATA 2.0 661841-001

20-GB Solid-state Drive (SSD), SATA 683305-001

Optical drive

Blu-ray BD-RW SuperMulti DL Drive 656792-001

16X SATA DVD±RW drive 660408-001

34 Chapter 4 Illustrated parts catalog

Description Spare part number

16X SATA DVD-ROM drive 581599-001

Grommet, hard drive isolation, blue 594220-001

NOTE: 2.5-inch solid-state drives require an adapter for installation.

Misc boards

Description Spare part number

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001

AMD FirePro 2270 PCIe x16 graphics card, 512-MB 637213-001

HP FireWire / IEEE 1394a PCIe x1 Card 637591-001

Intel PRO/1000CT2 NIC, includes bracket 635523-001

HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001

Sequential part number listing

Spare part number

370708-001 Foot kit

397117-001 Hard drive conversion bracket

463023-001 DMS-59 to dual VGA cable

484156-001 Adapter, DisplayPort to DVI

487562-001 DisplayPort cable

508987-001 Clamp lock, includes universal cable (plate not included)

537745-xx1 PS/2 basic keyboard

537746-xx1 USB basic keyboard

537748-001 Mouse, PS2, optical, jack black

537749-001 Mouse, USB, optical, jack black

538048-001 HP WLAN 802.11 g/n 1x2 PCIe NIC

570838-001 Bezel black, optical drive, 5.25-inch

581599-001 16X SATA DVD-ROM drive

Description

583345-001 Antenna (WLAN)

Convertible minitower (CMT) chassis spare parts 35

Spare part number

583653-001 Bezel blank, 3.5-inch

586721-001 Drive adapter, 2.5-inch

594220-001 Grommet, hard drive isolation, blue

603250-001 Adapter, DisplayPort to VGA

609252-001 External USB webcam

613125-xx1 Washable keyboard for use in the United States

613764-001 320W, 90% efficient

613765-001 320W, standard

617450-001 Adapter, DisplayPort to HDMI

619580-001 Mouse, washable

631411-xx4 Smart card keyboard

631913-xx1 Keyboard, USB hub

632486-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB

635523-001 Intel PRO/1000CT2 NIC, includes bracket

636166-001 Card reader, 22-in-1

Description

636917-001 USB powered speakers

636927-001 250-GB, 7200-rpm hard drive

636929-001 500-GB, 7200-rpm hard drive

636930-001 1-TB, 7200-rpm hard drive

637213-001 AMD FirePro 2270 512-MB PCIe x16 graphics card

637591-001 HP FireWire / IEEE 1394a PCIe x1 card

637995-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB

638629-001 Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache)

638815-001 Serial port PCI card

638816-001 Hood sensor

638817-001 Printer port, PCI card

639958-001 SATA cable, 18 inch, 1 straight end, 1 angled end

641498-001 Solenoid lock

642738-001 HP Business Digital Headset

643907-001 Fan sink (includes replacement thermal material)

643908-001 Chassis fan

645330-001 Speaker

645558-001 eSATA port assembly, PCI card

646809-001 160-GB Solid-state drive, SATA 3.0

36 Chapter 4 Illustrated parts catalog

Spare part number

646819-001 Access panel

646820-001 Power switch/LED with holder

646821-001 Front I/O assembly

646831-001 Hard drive power cable

646832-001 SATA optical drive power cable

656792-001 Blu-ray BD-RW SuperMulti DL Drive

657096-001 System board (includes replacement thermal material)

660408-001 16X SATA DVD±RW drive

661841-001 120-GB Solid-state drive, SATA 2.0

665120-001 Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache)

665123-001 Intel Pentium G860 (3.0-GHz, 3-MB L3 cache)

665961-001 128-GB Solid-state drive, SATA 2.0

671612-001 Memory module, 2-GB, PC3 12800, CL11)

671613-001 Memory module, 4-GB, PC3 10600, 1333-MH

674314-xx1 Keyboard, wireless

Description

674317-001 Mouse, wireless, HP Elite

674318-001 Mouse, USB, HP Elite

680020-001 256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

680653-001 nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

682411-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB

683305-001 20-GB Solid-state drive, SATA

687943-001 Intel Core i5 3470 (3.2-GHz, 6-MB L3 cache)

688162-001 Intel Core i5 3570 (3.4-GHz, 6-MB L3 cache)

688164-001 Intel Core i7 3770 (3.4-GHz, 8-MB L3 cache)

689375-001 Memory module, 8-GB, PC3 12800, CL11

689380-001 Front bezel for use in 8300 models

689381-001 Front bezel for use in 8380 models

691935-001 Intel Pentium G640 (2.8-GHz, 3-MB L3 cache)

691936-001 Intel Pentium G870 (3.1-GHz, 3-MB L3 cache)

696622-001 180-GB Solid-state drive (SSD), SATA 6.0

Convertible minitower (CMT) chassis spare parts 37

Microtower (MT) chassis spare parts

Computer major components

Item Description Spare part number

(1) Front bezel

For use in all countries and regions except China 689377-001

For use in China 689378-001

Bezel blank (optical drive; not illustrated) 570838-001

Bezel blank (3.5-inch; not illustrated) 583653-001

(2) Access panel 646825-001

(3) Power supply

320W, 90% efficient 613764-001

38 Chapter 4 Illustrated parts catalog

Item Description Spare part number

320W, standard 613765-001

(4) System board (includes replacement thermal material) 657094-001

Memory modules (PC3-12800, 1666-MHz; not illustrated)

8-GB 689375-001

4-GB 671613-001

2-GB 671612-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7 3770 (3.4-GHz, 8-MB L3 cache) 688164-001

Intel Core i5 3570 (3.4-GHz, 6-MB L3 cache) 688162-001

Intel Core i5 3470 (3.2-GHz, 6-MB L3 cache) 687943-001

Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache) 665120-001

Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache) 638629-001

Intel Pentium G870 (3.1-GHz, 3-MB L3 cache) 691936-001

Intel Pentium G860 (3.0-GHz, 3-MB L3 cache) 665123-001

Intel Pentium G640 (2.8-GHz, 3-MB L3 cache) 691935-001

Microtower (MT) chassis spare parts 39

Cables

Item Description Spare part number

(1) Front I/O assembly 646827-001

(2) SATA optical drive power cable 646834-001

(3) SATA hard drive power cable 646833-001

(4) Power switch/LED assembly 646828-001

(5) SATA cable, 18 inch, 1 straight end, 1 angled end 639958-001

(6) SATA cable, 17.7 inch, 2 straight ends 639959-001

SATA cable, 18 inch, 1 straight end, 1 angled end (labeled; not illustrated) 646830-001

DMS-59 to dual VGA cable 463023-001

Adapter, DisplayPort to VGA 603250-001

Adapter, DisplayPort to DVI 484156-001

40 Chapter 4 Illustrated parts catalog

Item Description Spare part number

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

Misc parts

Item Description Spare part number

(1) Heat sink (includes replacement thermal material) 645326-001

(2) Fan with guard 585884-001

(3) Hood sensor 638816-001

(4) Speaker 645330-001

(5) Solenoid lock 641498-001

(6) Printer port, PCI card (not illustrated) 638817-001

(7) Clamp lock, includes universal cable (plate not included; not illustrated) 508987-001

Rear chassis fan 636922-001

Hard drive conversion bracket (not illustrated) 397117-001

Microtower (MT) chassis spare parts 41

Item Description Spare part number

Serial port, PCI card (not illustrated) 638815-001

2.5-in drive adapter (not illustrated) 586721-001

Grommet, hard drive isolation, blue (not illustrated) 594220-001

Card reader, 22-in-1 (not illustrated) 636166-001

USB powered speakers (not illustrated) 636917-001

Mouse (not illustrated)

PS2, optical, jack black 537748-001

USB, HP Elite 674318-001

Washable 619580-001

Wireless, HP Elite 674317-001

USB, optical, jack black 537749-001

eSATA port assembly, PCI card (not illustrated) 645558-001

Antenna (WLAN; not illustrated) 583345-001

HP Business Digital Headset (not illustrated) 642738-001

External USB Webcam (not illustrated) 609252-001

Drives

Foot kit 370708-001

Keyboard (not illustrated)

PS/2, basic 537745-xx1

USB, basic 537746-xx1

USB, wireless 674314-xx1

Washable 613125-xx1

Smart card 631411-xx4

USB, hub 631913-xx1

Description Spare part number

Hard drive

1-TB, 7200-rpm 636930-001

500-GB, 7200-rpm 636929-001

250-GB, 7200-rpm 636927-001

256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

180-GB Solid-state Drive (SSD), SATA 6.0 696622-001

160-GB Solid-state Drive (SSD), SATA 3.0 646809-001

42 Chapter 4 Illustrated parts catalog

Description Spare part number

128-GB Solid-state Drive (SSD), SATA 2.0 665961-001

120-GB Solid-state Drive (SSD), SATA 2.0 661841-001

20-GB Solid-state Drive (SSD), SATA 683305-001

Optical drive

Blu-ray BD-RW SuperMulti DL Drive 656792-001

16X SATA DVD±RW drive 660408-001

16X SATA DVD-ROM drive 581599-001

Grommet, hard drive isolation, blue 594220-001

NOTE: 2.5-inch solid-state drives require an adapter for installation.

Misc boards

Description Spare part number

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001

HP FireWire / IEEE 1394a PCIe x1 Card 637591-001

AMD FirePro 2270 PCIe x16 graphics card, 512 MB 637213-001

Intel PRO/1000CT2 NIC, includes bracket 635523-001

HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001

Sequential part number listing

Spare part number

370708-001 Foot kit

397117-001 Hard drive conversion bracket

463023-001 DMS-59 to dual VGA cable

484156-001 Adapter, DisplayPort to DVI

487562-001 DisplayPort cable

508987-001 Clamp lock, includes universal cable (plate not included)

Description

537745-xx1 PS/2 basic keyboard

537746-xx1 USB basic keyboard

Microtower (MT) chassis spare parts 43

Spare part number

537748-001 Mouse, PS2, optical, jack black

537749-001 Mouse, USB, optical, jack black

538048-001 HP WLAN 802.11 g/n 1x2 PCIe NIC

570838-001 Bezel blank, optical drive, 5.25-inch

581599-001 16X SATA DVD-ROM drive

583345-001 Antenna (WLAN)

583653-001 Bezel blank, 3.5-inch

586721-001 Drive adapter, 2.5-inch

594220-001 Grommet, hard drive isolation, blue

603250-001 Adapter, DisplayPort to VGA

609252-001 External USB webcam

613125-xx1 Washable keyboard for use in the United States

613764-001 320W, 90% efficient

613765-001 320W, standard

617450-001 Adapter, DisplayPort to HDMI

Description

619580-001 Mouse, washable

631411-xx4 Smart card keyboard

631913-xx1 Keyboard, USB hub

632486-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB

635523-001 Intel PRO/1000CT2 NIC, includes bracket

636166-001 Card reader, 22-in-1

636917-001 USB powered speakers

636922-001 Rear chassis fan

636927-001 250-GB, 7200-rpm hard drive

636929-001 500-GB, 7200-rpm hard drive

636930-001 1-TB, 7200-rpm hard drive

637213-001 AMD FirePro 2270 512-MB PCIe x16 graphics card

637591-001 HP FireWire / IEEE 1394a PCIe x1 card

637995-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB

638629-001 Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache)

638815-001 Serial port PCI card

638816-001 Hood sensor

638817-001 Printer port, PCI card

639135-001 320-GB, 7200-rpm hard drive

44 Chapter 4 Illustrated parts catalog

Spare part number

639958-001 SATA cable, 18 inch, 1 straight end, 1 angled end

641498-001 Solenoid lock

642738-001 HP Business Digital Headset

643907-001 Fan sink (includes replacement thermal material)

643908-001 Chassis fan

645330-001 Speaker

645558-001 eSATA port assembly, PCI card

646809-001 160-GB Solid-state drive, SATA 3.0

646824-001 Fan duct

646825-001 Access panel

646827-001 Front I/O assembly

646828-001 Power switch/LED with holder

646831-001 Hard drive power cable

646832-001 SATA optical drive power cable

656792-001 Blu-ray BD-RW SuperMulti DL Drive

Description

657094-001 System board (includes replacement thermal material)

660408-001 16X SATA DVD±RW drive

661841-001 120-GB Solid-state drive, SATA 2.0

665120-001 Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache)

665123-001 Intel Pentium G860 (3.0-GHz, 3-MB L3 cache)

665961-001 128-GB Solid-state drive, SATA 2.0

671612-001 Memory module, 2-GB, PC3 12800, CL11)

671613-001 Memory module, 4-GB, PC3-12800, 1333-MH

674314-xx1 Keyboard, wireless

674317-001 Mouse, wireless, HP Elite

674318-001 Mouse, USB, HP Elite

680020-001 256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

680653-001 nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

682411-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB

683305-001 20-GB Solid-state drive, SATA

687943-001 Intel Core i5 3470 (3.2-GHz, 6-MB L3 cache)

688162-001 Intel Core i5 3570 (3.4-GHz, 6-MB L3 cache)

688164-001 Intel Core i7 3770 (3.4-GHz, 8-MB L3 cache)

689375-001 Memory module, 8-GB, PC3 12800, CL11

Microtower (MT) chassis spare parts 45

Spare part number

689377-001 Front bezel for use in all countries and regions except for China

689378-001 Front bezel for use in China

691935-001 Intel Pentium G640 (2.8-GHz, 3-MB L3 cache)

691936-001 Intel Pentium G870 (3.1-GHz, 3-MB L3 cache)

696622-001 180-GB Solid-state drive (SSD), self-encrypting (SED), SATA 6.0

Description

46 Chapter 4 Illustrated parts catalog

Small Form Factor (SFF) chassis spare parts

Computer major components

Item Description Spare part number

(1) Front bezel 687950-001

Bezel blank (5.25-inch, optical drive; not illustrated) 570838-001

Bezel blank (3.5-inch; not illustrated) 583653-001

(2) Access panel 646815-001

(3) Power supply

240W, 90% efficient 613762-001

240W, standard 613763-001

(4) System board (includes replacement thermal material) 657094-001

Memory modules (PC3-12800, 1666-MHz; not illustrated)

8-GB 689375-001

4-GB 671613-001

2-GB 671612-001

Small Form Factor (SFF) chassis spare parts 47

Item Description Spare part number

Processors (include replacement thermal material; not illustrated)

Intel Core i7 3770 (3.4-GHz, 8-MB L3 cache) 688164-001

Intel Core i5 3570 (3.4-GHz, 6-MB L3 cache) 688162-001

Intel Core i5 3470 (3.2-GHz, 6-MB L3 cache) 687943-001

Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache) 665120-001

Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache) 638629-001

Intel Pentium G870 (3.1-GHz, 3-MB L3 cache) 691936-001

Intel Pentium G860 (3.0-GHz, 3-MB L3 cache) 665123-001

Intel Pentium G640 (2.8-GHz, 3-MB L3 cache) 691935-001

48 Chapter 4 Illustrated parts catalog

Cables

Item Description Spare part number

(1) Front I/O and power switch assembly 636926-001

(2) SATA cable, 19.5 inch, 2 straight ends 638813-001

(3) SATA drive power cable 636923-001

SATA cable, 25.2 inch, 1 straight end, 1 angled end (not illustrated) 638814-001

DMS-59 to dual VGA cable 463023-001

Adapter, DisplayPort to VGA 603250-001

Adapter, DisplayPort to DVI 484156-001

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

Small Form Factor (SFF) chassis spare parts 49

Misc parts

Item Description Spare part number

(1) Chassis fan 645327-001

(2) Fan duct (not illustrated) 636921-001

(3) Heat sink (includes replacement thermal material) 645326-001

(4) Speaker 636925-001

(5) Solenoid lock 641471-001

(6) Printer port, PCI card 638817-001

(7) Hood sensor 638816-001

50 Chapter 4 Illustrated parts catalog

Item Description Spare part number

(8) Clamp lock, includes universal cable (plate not included; not illustrated) 508987-001

Rubber foot 583654-001

Chassis stand 587451-001

Serial port, PCI card (not illustrated) 638815-001

2.5-in drive adapter (not illustrated) 586721-001

Grommet, hard drive isolation, blue (not illustrated) 594220-001

Hard drive conversion bracket 397117-001

Card reader, 22-in-1 (not illustrated) 636166-001

USB powered speakers (not illustrated) 636917-001

Mouse (not illustrated)

PS2, optical, jack black 537748-001

USB, HP Elite 674318-001

Washable 619580-001

Wireless, HP Elite 674317-001

USB, optical, jack black 537749-001

eSATA port assembly, PCI card (not illustrated) 645558-001

Antenna (WLAN; not illustrated) 583345-001

HP Business Digital Headset (not illustrated) 642738-001

External USB webcam (not illustrated) 609252-001

Foot kit 370708-001

Keyboard (not illustrated)

PS/2, basic 537745-xx1

USB, basic 537746-xx1

USB, wireless 674314-xx1

Washable 613125-xx1

Smart card 631411-xx4

USB, hub 631913-xx1

Small Form Factor (SFF) chassis spare parts 51

Drives

Description Spare part number

Hard drive

1-TB, 7200-rpm 636930-001

500-GB, 7200-rpm 636929-001

320-GB, 7200-rpm 639135-001

250-GB, 7200-rpm 636927-001

256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

180-GB Solid-state Drive (SSD), SATA 6.0 696622-001

160-GB Solid-state Drive (SSD), SATA 3.0 646809-001

128-GB Solid-state Drive (SSD), SATA 2.0. 665961-001

120-GB Solid-state Drive (SSD), SATA 2.0 661841-001

20-GB Solid-state Drive (SSD), SATA 2.0 683305-001

Optical drive

Blu-ray BD-RW SuperMulti DL Drive 656792-001

16X SATA DVD±RW drive 660408-001

16X SATA DVD-ROM drive 581599-001

Grommet, hard drive isolation, blue 594220-001

NOTE: 2.5-inch solid-state drives require an adapter for installation.

Misc boards

Description Spare part number

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001

HP FireWire / IEEE 1394a PCIe x1 Card 637591-001

AMD FirePro 2270 PCIe x16 graphics card, 512 MB 637213-001

Intel PRO/1000CT2 NIC, includes bracket 635523-001

HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001

52 Chapter 4 Illustrated parts catalog

Sequential part number listing

Spare part number

370708-001 Foot kit

397117-001 Hard drive conversion bracket

463023-001 DMS-59 to dual VGA cable

484156-001 Adapter, DisplayPort to DVI

487562-001 DisplayPort cable

508987-001 Clamp lock, includes universal cable (plate not included)

537745-xx1 PS/2 basic keyboard

537746-xx1 USB basic keyboard

537748-001 Mouse, PS2, optical, jack black

537749-001 Mouse, USB, optical, jack black

538048-001 HP WLAN 802.11 g/n 1x2 PCIe NIC

570838-001 Bezel blank, optical drive, 5.25-inch

581599-001 16X SATA DVD-ROM drive

583345-001 Antenna (WLAN)

583653-001 Bezel blank, 3.5-inch

Description

583654-001 Rubber foot

586721-001 Drive adapter, 2.5-inch

587451-001 Chassis stand

594220-001 Grommet, hard drive isolation, blue

603250-001 Adapter, DisplayPort to VGA

609252-001 External USB webcam

613125-xx1 Washable keyboard

613762-001 320W, 90% efficient

613763-001 320W, standard

617450-001 Adapter, DisplayPort to HDMI

619580-001 Mouse, washable

631411-xx4 Smart card keyboard

631913-xx1 Keyboard, USB hub

632486-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB

635523-001 Intel PRO/1000CT2 NIC, includes bracket

636166-001 Card reader, 22-in-1

636917-001 USB powered speakers

Small Form Factor (SFF) chassis spare parts 53

Spare part number

636921-001 Fan duct

636922-001 Chassis fan

636923-001 SATA power cable

636925-001 Speaker

636926-001 Front I/O cable and power switch assembly

636927-001 250-GB, 7200-rpm hard drive

636929-001 500-GB, 7200-rpm hard drive

636930-001 1-TB, 7200-rpm hard drive

637213-001 AMD FirePro 2270 512-MB PCIe x16 graphics card

637591-001 HP FireWire / IEEE 1394a PCIe x1 card

637995-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB

638629-001 Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache)

638813-001 SATA cable, 19.5 inch, 2 straight ends

638814-001 SATA cable, 25.2 inch, 1 straight end, 1 angled end

638815-001 Serial port PCI card

Description

638816-001 Hood sensor

638817-001 Printer port, PCI card

641471-001 Solenoid lock

642738-001 HP Business Digital Headset

645326-001 Heat sink

645327-001 Chassis fan

645558-001 eSATA port assembly, PCI card

646809-001 160-GB Solid-state drive, SATA 3.0

646815-001 Access panel

656792-001 Blu-ray BD-RW SuperMulti DL Drive

657094-001 System board (includes replacement thermal material)

660408-001 16X SATA DVD±RW drive

661841-001 120-GB Solid-state drive, SATA 2.0

665120-001 Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache)

665123-001 Intel Pentium G860 (3.0-GHz, 3-MB L3 cache)

665961-001 128-GB Solid-state drive, SATA 2.0

671612-001 Memory module, 2-GB, PC3 12800, CL11)

671613-001 Memory module, 4-GB, PC3-12800,-CL11

674314-xx1 Keyboard, wireless

54 Chapter 4 Illustrated parts catalog

Spare part number

674317-001 Mouse, wireless, HP Elite

674318-001 Mouse, USB, HP Elite

680020-001 256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

680653-001 nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

682411-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB

683305-001 20-GB Solid-state drive, SATA

687943-001 Intel Core i5 3470 (3.2-GHz, 6-MB L3 cache)

687950-001 Front bezel

688162-001 Intel Core i5 3570 (3.4-GHz, 6-MB L3 cache)

688164-001 Intel Core i7 3770 (3.4-GHz, 8-MB L3 cache)

689375-001 Memory module, 8-GB, PC3-12800, CL11

691935-001 Intel Pentium G640 (2.8-GHz, 3-MB L3 cache)

691936-001 Intel Pentium G870 (3.1-GHz, 3-MB L3 cache)

696622-001 180-GB Solid-state drive (SSD), SATA 6.0

Description

Small Form Factor (SFF) chassis spare parts 55

Ultra-Slim Desktop (USDT) chassis spare parts

Computer major components

Item Description Spare part number

(1) Access panel 689382-001

AC adapter

180W, 90% efficient 682320-001

180W, standard 613766-001

135W, standard 682321-001

(2) Front bezel 689383-001

Bezel blank (not illustrated) 593230-001

(3) System board (includes replacement thermal material) 657095-001

Memory modules (PC3-12800, 1666-MHz; not illustrated)

8-GB 689374-001

4-GB 689373-001

56 Chapter 4 Illustrated parts catalog

Cables

Item Description Spare part number

2-GB 689372-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7 3770s (3.1-GHz, 8-MB L3 cache) 689370-001

Intel Core i5 3570s (3.1-GHz, 6-MB L3 cache) 695079-001

Intel Core i5 3475s (2.9-GHz, 6-MB L3 cache) 695078-001

Intel Core i5 3470s (2.9-GHz, 6-MB L3 cache) 695077-001

Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache) 665120

Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache) 638629-001

Intel Pentium G870 (3.1-GHz, 3-MB L3 cache) 691936-001

Intel Pentium G860 (3.0-GHz, 3-MB L3 cache) 665123-001

Intel Pentium G640 (2.8-GHz, 3-MB L3 cache) 691935-001

Item Description Spare part number

(1) Optical drive cable/connector 605163-001

Adapter, DisplayPort to VGA 603250-001

Adapter, DisplayPort to DVI 484156-001

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

Ultra-Slim Desktop (USDT) chassis spare parts 57

Misc parts

Item Description Spare part number

(1) Heat sink for use with the processor (includes replacement thermal material) 587456-001

(2) Heat sink for use with the discrete graphics card (includes replacement thermal

material)

Heat sink for use with UMA graphics models (includes replacement thermal material;

not illustrated)

(3) Fan, rear 691352-001

58 Chapter 4 Illustrated parts catalog

689369-001

625256-001

Item Description Spare part number

(4) Card reader 592685-001

(5) Speaker 689384-001

(6) Front I/O panel 587458-001

(7) Rear port cover 646818-001

(8) Chassis fan, front 689376-001

(9) Clamp lock, includes universal cable (plate not included; not illustrated) 508987-001

Optical drive rail (green plastic piece on drive; not illustrated) 594219-001

Grommet, hard drive isolation, blue (not illustrated) 594220-001

USB powered speakers (not illustrated) 636917-001

Mouse (not illustrated)

PS2, optical, jack black 537748-001

USB, HP Elite 674318-001

Washable 619580-001

Wireless, HP Elite 674317-001

USB, optical, jack black 537749-001

WLAN antenna hardware kit (not illustrated) 646811-001

HP Business Digital Headset (not illustrated) 642738-001

External USB Webcam (not illustrated) 609252-001

Keyboard (not illustrated)

PS/2, basic 537745-xx1

USB, basic 537746-xx1

USB, mini 674314-xx1

Washable 613125-xx1

Smart card 631411-xx1

USB, hub 631913-xx1

Ultra-Slim Desktop (USDT) chassis spare parts 59

Drives

Description Spare part number

Hard drive

500-GB, 7200-rpm, 2.5-inch, self-encrypting (SED) 696442-001

500-GB, 7200-rpm, 2.5-inch 686217-001

320-GB, 7200-rpm, 2.5-inch, self-encrypting (SED) 634824-001

320-GB, 7200-rpm, 2.5-inch 639135-001

256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

180-GB Solid-state Drive (SSD), SATA 6.0 696622-001

160-GB Solid-state Drive (SSD), SATA 3.0 646809-001

128-GB Solid-state Drive (SSD), SATA 2.0 665961-001

120-GB Solid-state Drive (SSD), SATA 2.0 661841-001

32-GB Solid-state Drive (SSD), SATA 686616-001

24-GB Solid-state Drive (SSD), mSATA 683306-001

16-GB Solid-state Drive (SSD), SATA 688328-001

Optical drive

DVD-ROM drive 608394-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive. This kit also includes the drive bracket.

Grommet, hard drive isolation, blue 594220-001

Misc boards

Description Spare part number

AMD Radeon HD 7650A (MXM) 687445-001

Intel Centrino Advanced-N 6205 (802.11a/b/g/n Wi-Fi wireless adapter) 652165-001

Sequential part number listing

Spare part number

484156-001 Adapter, DisplayPort to DVI

487562-001 DisplayPort cable

537745-xx1 PS/2 basic keyboard

Description

657958-001

537746-xx1 USB basic keyboard

537748-001 Mouse, PS2, optical, jack black

60 Chapter 4 Illustrated parts catalog

Spare part number

537749-001 Mouse, USB, optical, jack black

587456-001 Heat sink for use with the processor (includes thermal material)

587458-001 Front I/O assembly

592685-001 Card reader assembly

593230-001 Bezel blank

594219-001 Optical drive cable and rail

594220-001 Grommet, hard drive isolation, blue

603250-001 Adapter, DisplayPort to VGA

605163-001 Optical drive cable/connector

608394-001 DVD-ROM drive

609252-001 External USB webcam

612496-001 Stand

613125-xx1 Washable keyboard for use in the United States

613766-001 180-W power adapter, standard

617450-001 Adapter, DisplayPort to HDMI

Description

619580-001 Mouse, washable

625256-001 Heat sink for use on models with UMA graphics (includes thermal material)

631411-xx4 Smart card keyboard

631913-xx1 Keyboard, USB hub

634824-001 320-GB, 7200-rpm hard drive, 2.5 inch, SED

636917-001 USB powered speakers

638629-001 Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache)

638816-001 Hood sensor

639135-001 320-GB, 7200-rpm hard drive, 2.5-inch

642738-001 HP Business Digital Headset

646809-001 160-GB Solid-state drive, SATA 3.0

646811-001 WLAN antenna hardware kit

652165-001 Intel Centrino Advanced-N 6205 (802.11a/b/g/n Wi-Fi wireless adapter)

657095-001 System board (includes replacement thermal material)

657958-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive. This kit also includes the drive bracket.

661841-001 120-GB Solid-state drive, SATA 2.0

665120-001 Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache)

665123-001 Intel Pentium G860 (3.0-GHz, 3-MB L3 cache)

665961-001 128-GB Solid-state drive, SATA 2.0

Ultra-Slim Desktop (USDT) chassis spare parts 61

Spare part number

674314-xx1 Keyboard, wireless

674317-001 Mouse, wireless, HP Elite

674318-001 Mouse, USB, HP Elite

680020-001 256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

682320-001 AC adapter, 180W, 90% efficient

682321-001 AC adapter, 135W, standard

683306-001 24-GB Solid-state drive

686217-001 500-GB, 7200-rpm, 2.5-inch hard drive

686616-001 32-GB Solid-state drive, SATA

687445-001 AMD Radeon HD 7650A (MXM)

688328-001 16-GB Solid-state drive, SATA

689369-001 Heat sink for use on models with discrete graphics cards (includes thermal material)

689370-001 Intel Core i7 3770s (3.1-GHz, 8-MB L3 cache)

689371-001 Intel Core i5 3550s (3.1-GHz, 6-MB L3 cache)

689372-001 Memory module, 2-GB, PC3-12800, CL11

Description

689373-001 Memory module, 4-GB, PC3-12800, CL11

689374-001 Memory module, 8-GB, PC3-12800, CL11

689376-001 Front fan

689382-001 Access panel

689383-001 Front bezel

689384-001 Speaker

691352-001 Chassis fan, rear

691935-001 Intel Pentium G640 (2.8-GHz, 3-MB L3 cache)

691936-001 Intel Pentium G870 (3.1-GHz, 3-MB L3 cache)

696442-001 500-GB hard drive, 7200-rpm, SED

696622-001 180-GB Solid-state drive, SATA 6.0

62 Chapter 4 Illustrated parts catalog

5 Routine Care, SATA Drive Guidelines,

and Disassembly Preparation

This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service.

CAUTION: When the computer is plugged into an AC power source, voltage is always applied to

the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Electrostatic Discharge Information

A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating Static

The following table shows that:

Different activities generate different amounts of static electricity.

●

Static electricity increases as humidity decreases.

●

Relative Humidity

Event 55% 40% 10%

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPs from plastic tube

7,500 V

3,000 V

400 V

15,000 V

5,000 V

800 V

700 V

35,000 V

12,000 V

6,000 V

2,000 V

Electrostatic Discharge Information 63

Removing DIPs from vinyl tray

2,000 V

4,000 V

11,500 V

Removing DIPs from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

These are then multi-packaged inside plastic tubes, trays, or Styrofoam.

3,500 V

7,000 V

5,000 V

NOTE: 700 volts can degrade a product.

Preventing Electrostatic Damage to Equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories.

To avoid hand contact, transport products in static-safe containers such as tubes, bags, or

●

boxes.

Protect all electrostatic parts and assemblies with conductive or approved containers or

●

packaging.

Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.

●

Place items on a grounded surface before removing them from their container.

●

5,000 V

20,000 V

11,000 V

14,500 V

26,500 V

21,000 V

Always be properly grounded when touching a sensitive component or assembly.

●

Avoid contact with pins, leads, or circuitry.

●

Place reusable electrostatic-sensitive parts from assemblies in protective packaging or

●

conductive foam.

Personal Grounding Methods and Equipment

Use the following equipment to prevent static electricity damage to equipment:

● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground

cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord must be connected and fit snugly into the banana plug connector on the grounding mat or workstation.

Heel straps/Toe straps/Boot straps can be used at standing workstations and are compatible

●

with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.

Static Shielding Protection Levels

Method Voltage

Antistatic plastic

Carbon-loaded plastic

1,500

7,500

Metallized laminate

15,000

64 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Grounding the Work Area

To prevent static damage at the work area, use the following precautions:

● Cover the work surface with approved static-dissipative material. Provide a wrist strap connected

to the work surface and properly grounded tools and equipment.

● Use static-dissipative mats, foot straps, or air ionizers to give added protection.

● Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.

Handle them only at static-free work areas.

● Turn off power and input signals before inserting and removing connectors or test equipment.

● Use fixtures made of static-safe materials when fixtures must directly contact dissipative

surfaces.

● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and

Styrofoam.

Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.

●

Recommended Materials and Equipment

Materials and equipment that are recommended for use in preventing static electricity include:

Antistatic tape

●

Antistatic smocks, aprons, or sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Conductive foam

●

Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance

●

Static-dissipative table or floor mats with hard tie to ground

●

Field service kits

●

Static awareness labels

●

Wrist straps and footwear straps providing one-megohm +/- 10% resistance

●

Material handling packages

●

Conductive plastic bags

●

Conductive plastic tubes

●

Conductive tote boxes

●

Opaque shielding bags

●

Transparent metallized shielding bags

●

Transparent shielding tubes

●

Electrostatic Discharge Information 65

Operating Guidelines

To prevent overheating and to help prolong the life of the computer:

Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and

●

cold.

Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all

●

vented sides of the computer and above the monitor to permit the required airflow.

Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the

●

keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow.

Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign

●

matter can block the vents and limit the airflow. Be sure to unplug the computer before cleaning the air vents.

Never operate the computer with the cover or side panel removed.

●

Do not stack computers on top of each other or place computers so near each other that they

●

are subject to each other’s re-circulated or preheated air.

If the computer is to be operated within a separate enclosure, intake and exhaust ventilation

●

must be provided on the enclosure, and the same operating guidelines listed above will still apply.

Keep liquids away from the computer and keyboard.

●

Never cover the ventilation slots on the monitor with any type of material.

●

Install or enable power management functions of the operating system or other software,

●

including sleep states.

Routine Care

General Cleaning Safety Precautions

1. Never use solvents or flammable solutions to clean the computer.

2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and

then use the cloth on the component.

3. Always unplug the computer when cleaning with liquids or damp cloths.

4. Always unplug the computer before cleaning the keyboard, mouse, or air vents.

5. Disconnect the keyboard before cleaning it.

6. Wear safety glasses equipped with side shields when cleaning the keyboard.

Cleaning the Computer Case

Follow all safety precautions in General Cleaning Safety Precautions on page 66 before cleaning the computer.

66 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

To clean the computer case, follow the procedures described below:

To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.

●

For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with

●

a cloth or swab dampened with clear water.

For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will

●

evaporate quickly and not leave a residue.

After cleaning, always wipe the unit with a clean, lint-free cloth.

●

Occasionally clean the air vents on the computer. Lint and other foreign matter can block the

●

vents and limit the airflow.

Cleaning the Keyboard

Follow all safety precautions in General Cleaning Safety Precautions on page 66 before cleaning the keyboard.

To clean the tops of the keys or the keyboard body, follow the procedures described in

Computer Case on page 66.

When cleaning debris from under the keys, review all rules in

on page 66 before following these procedures:

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from

under the keys.

Visible debris underneath or between the keys may be removed by vacuuming or shaking.

●

Canned, pressurized air may be used to clean debris from under the keys. Caution should be

●

used as too much air pressure can dislodge lubricants applied under the wide keys.

If you remove a key, use a specially designed key puller to prevent damage to the keys. This

●

tool is available through many electronic supply outlets.

CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these

keys are improperly removed or installed, the keyboard may not function properly.

Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed

●

out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.

Cleaning the Monitor

Cleaning the

General Cleaning Safety Precautions

Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for

●

cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into the housing and damage a component. Never use solvents or flammable liquids on the monitor.

To clean the monitor body follow the procedures in

●

Cleaning the Computer Case on page 66.

Routine Care 67

Cleaning the Mouse

Before cleaning the mouse, ensure that the power to the computer is turned off.

● Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out

any debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly.

● To clean the mouse body, follow the procedures in

Service Considerations

Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer.

Power Supply Fan

The power supply fan is a variable-speed fan based on the temperature in the power supply.

CAUTION: The cooling fan is always on when the computer is in the “On” mode. The cooling fan is

off when the computer is in “Standby,” “Suspend,” or “Off” modes.

You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Tools and Software Requirements

To service the computer, you need the following:

Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)

●

Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)

●

Cleaning the Computer Case on page 66.

Screws

Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)

●

Phillips #2 screwdriver

●

Diagnostics software

●

HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-

●

resistant bits (Smart Cover FailSafe Key, PN 166527-002)

The screws used in the computer are not interchangeable. They may have standard or metric threads and may be of different lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. HP strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.

CAUTION: Metric screws have a black finish. U.S. screws have a silver finish and are used on hard

drives only.

CAUTION: As each subassembly is removed from the computer, it should be placed away from the

work area to prevent damage.

68 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Cables and Connectors

Most cables used throughout the unit are flat, flexible cables. These cables must be handled with care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.

CAUTION: When servicing this computer, ensure that cables are placed in their proper location

during the reassembly process. Improper cable placement can damage the computer.

Hard Drives

Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This applies to failed drives as well as replacement spares.

● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

packaging and label the package “Fragile: Handle With Care.”

Do not remove hard drives from the shipping package for storage. Keep hard drives in their

●

protective packaging until they are actually mounted in the CPU.

Avoid dropping drives from any height onto any surface.

●

If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive

●

while the computer is on or in standby mode.

Before handling a drive, ensure that you are discharged of static electricity. While handling a

●

drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to

Do not use excessive force when inserting a drive.

●

Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic

●

fields such as monitors or speakers.

Electrostatic Discharge Information on page 63

Lithium Coin Cell Battery

The battery that comes with the computer provides power to the real-time clock and has a minimum lifetime of about three years.

See the appropriate removal and replacement chapter for the chassis you are working on in this guide for instructions on the replacement procedures.

WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the

battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose in water or fire, or expose it to temperatures higher than 140ºF (60ºC). Do not attempt to recharge the battery.

NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the

general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, their authorized partners, or their agents.

Service Considerations 69

SATA Hard Drives

Serial ATA Hard Drive Characteristics

Number of pins/conductors in data cable 7/7

Number of pins in power cable 15

Maximum data cable length 39.37 in (100 cm)

Data interface voltage differential 400-700 mV

Drive voltages 3.3 V, 5 V, 12 V

Jumpers for configuring drive N/A

Data transfer rate 3.0 Gb/s

SATA Hard Drive Cables

SATA Data Cable

Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA

1.5 Gb/s drives.

Current HP desktop products ship with SATA 3.0 Gb/s hard drives.

SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and never bend it tighter than a 30 mm (1.18 in) radius.

The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive.

SMART ATA Drives

The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If the drive determines that a failure is imminent, it generates a fault alert.

Cable Management

Always follow good cable management practices when working inside the computer.

Keep cables away from major heat sources like the heat sink.

●

● Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these

are not designed to take excessive pressure on them.

Keep cables clear of sliding or moveable parts to prevent them from being cut or crimped when

●

the parts are moved.

When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the

●

wires.

70 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Some flat ribbon cables come prefolded. Never change the folds on these cables.

●

Do not bend any cable sharply. A sharp bend can break the internal wires.

●

Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.

●

Never crease a SATA data cable.

●

Do not rely on components like the drive cage, power supply, or computer cover to push cables

●

down into the chassis. Always position the cables to lay properly by themselves.

Hard Drive Capacities

The combination of the file system and the operating system used in the computer determines the maximum usable size of a drive partition. A drive partition is the largest segment of a drive that may be properly accessed by the operating system. A single hard drive may therefore be subdivided into a number of unique drive partitions in order to make use of all of its space.

Because of the differences in the way that drive sizes are calculated, the size reported by the operating system may differ from that marked on the hard drive or listed in the computer specification. Drive size calculations by drive manufacturers are bytes to the base 10 while calculations by Microsoft are bytes to the base 2.

Drive/Partition Capacity Limits

Maximum Size

File System Controller Type Operating System Partition Drive

FAT 32 ATA Windows XP/Windows 7 32 GB 2 TB

NTFS ATA Windows XP/Windows 7 2 TB 2 TB

Hard Drive Capacities 71

6 Removal and Replacement Procedures

Convertible Minitower (CMT) Chassis

Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly.

NOTE: Not all features listed in this guide are available on all computers.

Preparation for Disassembly

See Routine Care, SATA Drive Guidelines, and Disassembly Preparation on page 63 for initial safety procedures.

1. Remove/disengage any security devices that prohibit opening the computer.

2. Close any open software applications.

3. Exit the operating system.

4. Remove any diskette, compact disc, or media card from the computer.

5. Turn off the computer and any peripheral devices that are connected to it.

CAUTION: Turn off the computer before disconnecting any cables.

Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. In some systems the cooling fan is on even when the computer is in the “Standby,” or “Suspend” modes. The power cord should always be disconnected before servicing a unit.

6. Disconnect the power cord from the electrical outlet and then from the computer.

7. Disconnect all peripheral device cables from the computer.

8. As applicable, lay the computer down on its side to achieve a safe working position.

NOTE: During disassembly, label each cable as you remove it, noting its position and routing.

Keep all screws with the units removed.

CAUTION: The screws used in the computer are of different thread sizes and lengths; using the

wrong screw in an application may damage the unit.

72 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

Access Panel

Description Spare part number

Access panel 646819-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 72)

2. Lay the computer down on its large base for greater stability.

3. Lift up on the access panel handle (1) then lift the access panel off the computer (2).

Figure 6-1 Removing the Computer Access Panel

To install the access panel, reverse the removal procedure.

Access Panel 73

Front Bezel

Description Spare part number

Front bezel for use in 8300 models 689380-001

Front bezel for use in 8380 models 689381-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 72).

2. Remove the computer access panel (

3. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).

Figure 6-2 Removing the Front Bezel

Access Panel on page 73).

To install the front bezel, reverse the removal procedure.

74 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

Front Bezel Security

The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw:

1. Prepare the computer for disassembly (

2. Remove the computer access panel (

3. Remove the front bezel (

4. Remove the security screw from the inside of the front bezel.

Figure 6-3 Retrieving the Front Bezel Security Screw

Front Bezel on page 74).

Preparation for Disassembly on page 72).

Access Panel on page 73).

5. Replace the front bezel.

Front Bezel Security 75

6. Install the screw through the interior of the front of the chassis into the front bezel. The screw

hole is located on the left edge of the chassis next to the top hard drive bay.

Figure 6-4 Installing the Front Bezel Security Screw

7. Replace the access panel.

8. Reconnect the power cord and turn on the computer.

9. Lock any security devices that were disengaged when the access panel was removed.

76 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

Bezel Blanks

Description Spare part number

3.5-inch bezel blank 583653-001

5.25-inch bezel blank, optical drive 570838-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 72).

2. Remove the computer access panel (

3. Remove the front bezel (

4. Gently pull the subpanel, with the bezel blanks secured in it, away from the front bezel, then

remove the desired bezel blank.

CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the

subpanel away at an angle could damage the pins that align it within the front bezel.

Figure 6-5 Removing Bezel Blanks from the Subpanel (Desktop Shown)

Front Bezel on page 74).

Access Panel on page 73).

NOTE: When replacing the subpanel, ensure that the aligning pins and any remaining bezel blanks

are in their proper orientation. The logo on the subpanel should be located at the bottom of the subpanel when properly oriented.

Bezel Blanks 77

System Board Connections

Refer to the following illustration and table to identify the system board connectors.

Figure 6-6 System Board Connections

Table 6-1 System Board Connections

No. System Board Connector System Board Label Color Component

1 PCI PCI3 white Expansion Card

2 PCI PCI2 white Expansion Card

3 PCI PCI1 white Expansion Card

4 Hood Lock HLCK black Hood Lock

5 Parallel Port PAR black Parallel Port

6 PCI Express x16 downshifted

to a x4

7 PCI Express x16 X16PCIEXP black Expansion Card

8 PCI Express x1 X1PCIEXP1 black Expansion Card

9 Hood Sensor HSENSE white Hood Sensor

10 DIMM4 (Channel A) DIMM4 white Memory Module

11 DIMM3 (Channel A) DIMM3 black Memory Module

12 DIMM2 (Channel B) DIMM2 white Memory Module

13 DIMM1 (Channel B) DIMM1 black Memory Module

14 Power SATA PWR1 black SATA Optical Drives

X4PCIEXP white Expansion Card

15 Power SATA PWR0 black SATA Hard Drives

78 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

Table 6-1 System Board Connections (continued)

No. System Board Connector System Board Label Color Component

16 USB MEDIA black USB Device, such as a Media Card

17 USB MEDIA2 black USB Device, such as a Media Card

18 SATA 2.0 SATA2 white 3rd Hard Drive, or 1st Optical Drive if

19 SATA 3.0 SATA0 dark blue 1st Hard Drive

20 SATA 3.0 SATA1 light blue 2nd Hard Drive

21 SATA 2.0 SATA3 white 2nd Optical Drive, or 1st Optical

22 eSATA ESATA black eSATA Adapter Cable, or 2nd

23 Serial Port COMB black Serial Port

Memory

Description Spare part number

8-GB, PC3-12800 689375-001

Reader

no 3rd Hard Drive

Drive if a 3rd Hard Drive exists

Optical Drive if a 3rd Hard Drive exists

4-GB, PC3-12800 671613-001

2-GB, PC3-12800 671612-001

The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).

DIMMs

The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory configured in a high-performing dual channel mode.

DDR3-SDRAM DIMMs

CAUTION: This product DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. The

processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system board, it can cause the physical damage to the DIMM or invoke system malfunction.

Memory 79

For proper system operation, the DDR3-SDRAM DIMMs must be:

industry-standard 240-pin

●

unbuffered non-ECC PC3-12800 DDR3-1600 MHz-compliant

●

1.5 volt DDR3-SDRAM DIMMs

●

The DDR3-SDRAM DIMMs must also:

support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)

●

contain the mandatory JEDEC SPD information

●

In addition, the computer supports:

512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies

●

single-sided and double-sided DIMMs

●

DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not

●

supported

NOTE: The system will not operate properly if you install unsupported DIMMs.

Populating DIMM Sockets

There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory channel B. Sockets DIMM3 and DIMM4 operate in memory channel A.

The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed.

The system will operate in single channel mode if the DIMM sockets are populated in one

●

channel only.

The system will operate in a higher-performing dual channel mode if the total memory capacity

●

of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The technology and device width can vary between the channels. For example, if Channel A is populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system will operate in dual channel mode.

The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is

●

not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel. For optimal speed, the channels should be balanced so that the largest amount of memory is spread between the two channels. If one channel will have more memory than the other, the larger amount should be assigned to Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as single channel.

In any mode, the maximum operational speed is determined by the slowest DIMM in the system.

●

80 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

Installing DIMMs

CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power

to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.

The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.

Static electricity can damage the electronic components of the computer or optional cards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. For more information, refer to

When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

1. Prepare the computer for disassembly (Preparation for Disassembly on page 72).

Electrostatic Discharge Information on page 63.

2. Remove the computer access panel (

3. Open both latches of the memory module socket (1), and insert the memory module into the

socket (2).

Figure 6-7 Installing a DIMM

Access Panel on page 73).

NOTE: A memory module can be installed in only one way. Match the notch on the module

with the tab on the memory socket.

Populate the black DIMM sockets before the white DIMM sockets.

For maximum performance, populate the sockets so that the memory capacity is spread as equally as possible between Channel A and Channel B. Refer to

on page 80 for more information.

Populating DIMM Sockets

Memory 81

4. Push the module down into the socket, ensuring that the module is fully inserted and properly

seated. Make sure the latches are in the closed position (3).

5. Repeat steps 3 and 4 to install any additional modules.

6. Replace the computer access panel.

7. Reconnect the power cord and turn on the computer.

8. Lock any security devices that were disengaged when the access panel was removed.

The computer should automatically recognize the additional memory the next time you turn on the computer.

Expansion Card

Description Spare part number

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001

AMD FirePro 2270 PCIe x16 graphics card, 512 MB 637213-001

Intel PRO/1000CT2 NIC, includes bracket 635523-001

HP FireWire / IEEE 1394a PCIe x1 Card 637591-001

The computer has three standard full-height PCI expansion slots, one PCI Express x1 expansion slot, one PCI Express x16 expansion slot, and one PCI Express x16 expansion slot that is downshifted to a x4 slot.

NOTE: You can install a PCI Express x1, x8, or x16 expansion card in the PCI Express x16 slots.

For dual graphics card configurations, the first (primary) card must be installed in the PCI Express x16 slot that is NOT downshifted to a x4 slot.

To remove, replace, or add an expansion card:

1. Prepare the computer for disassembly (

2. Remove the computer access panel (

Preparation for Disassembly on page 72).

Access Panel on page 73).

3. Locate the correct vacant expansion socket on the system board and the corresponding

expansion slot on the back of the computer chassis.

82 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

4. Press straight down on the two green thumb tabs inside the chassis (1) and rotate the expansion

card retention latch up (2).

Figure 6-8 Opening the Expansion Slot Retainer

5. Before installing an expansion card, remove the expansion slot cover or the existing expansion

card.

NOTE: Before removing an installed expansion card, disconnect any cables that may be

attached to the expansion card.

a. If you are installing an expansion card in a vacant socket, remove the appropriate

expansion slot cover on the back of the chassis. Lift the expansion slot cover from the expansion slot.

Figure 6-9 Removing an Expansion Slot Cover

Expansion Card 83

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end

and carefully rock it back and forth until the connectors pull free from the socket. Lift the card straight up to remove it. Be sure not to scrape the card against other components.

Figure 6-10 Removing a Standard PCI Expansion Card

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the

expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up to remove it. Be sure not to scrape the card against other components.

Figure 6-11 Removing a PCI Express x16 Expansion Card

6. Store the removed card in anti-static packaging.

84 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

7. If you are not installing a new expansion card, install an expansion slot cover to close the open

slot.

CAUTION: After removing an expansion card, you must replace it with a new card or

expansion slot cover for proper cooling of internal components during operation.

8. To install a new expansion card, slide the bracket on the end of the card down into the slot on

the back of the chassis and press the card down firmly into the socket on the system board.

Figure 6-12 Installing an Expansion Card

NOTE: When installing an expansion card, press firmly on the card so that the whole

connector seats properly in the expansion card slot.

9. Close the expansion card retention latch, making sure that it snaps firmly into place.

10. Connect external cables to the installed card, if needed. Connect internal cables to the system

board, if needed.

11. Replace the computer access panel.

12. Reconnect the power cord and turn on the computer.

13. Lock any security devices that were disengaged when the computer access panel was removed.

14. Reconfigure the computer, if necessary.

Expansion Card 85

Drives

Description Spare part number

16X SATA DVD±RW drive 660408-001

16X SATA DVD-ROM drive 581599-001

Blu-ray BD-RW SuperMulti DL Drive 656792-001

1 TB, 7200 rpm SATA hard drive 636930-001

500 GB, 7200 rpm SATA hard drive 636929-001

250 GB, 7200 rpm SATA hard drive 636927-001

256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

160 GB Solid State Drive (SSD), SATA 2.0 646809-001

128 GB Solid State Drive (SSD), SATA 2.0 665961-001

120 GB Solid State Drive (SSD), SATA 2.0 661841-001

20 GB Solid State Drive (SSD), SATA 683305-001

86 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

Drive Positions

Figure 6-13 Drive Positions (Minitower Configuration Shown)

Table 6-2 Drive Positions

1 Three 5.25-inch drive bays for optional drives (optical drives and media card reader shown)

2 Three 3.5-inch internal hard drive bays

NOTE: The drive configuration on your computer may be different than the drive configuration shown above.

The bottom 5.25-inch drive bay has a shorter depth than the upper two bays. The bottom bay supports a half-height drive or other device that is no more than 14.5 cm (5.7 inches) in depth. Do not try to force a larger drive, such as an optical drive, into the bottom bay. This could cause damage to the drive and the system board. The use of unnecessary force when installing any drive into the drive bay may result in damage to the drive.

To verify the type and size of the storage devices installed in the computer, run Computer Setup.

Drives 87

Removing a Drive from a Drive Bay

CAUTION: All removable media should be taken out of a drive before removing the drive from the

computer.

1. Prepare the computer for disassembly (Preparation for Disassembly on page 72).

2. Remove the computer access panel (

3. Remove the front bezel (

4. Disconnect the drive cables, as indicated in the following illustrations:

CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to

avoid damaging the cable.

If you are removing an optical drive, disconnect the power cable and data cable from the

●

back of the drive.

If you are removing a media card reader, disconnect the USB cable from the system board.

●

Figure 6-14 Disconnecting the Media Card Reader USB Cable

Front Bezel on page 74).

Access Panel on page 73).

If you are removing a hard drive, disconnect the power cable and data cable from the back

●

of the drive.

88 Chapter 6 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis

5. Remove the drive from the drive bay as follows:

To remove a 5.25-inch drive in the desktop configuration, press down on the yellow

●

drivelock mechanism (1) and slide the drive from the drive bay (2).

CAUTION: When the yellow drivelock is pressed, all the 5.25-inch drives are released so

do not tilt the unit and allow the drives to fall out.

Figure 6-15 Removing a 5.25-inch Drive in the Desktop Configuration (Optical Drive

shown)

Drives 89

HP 8300E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product Features

Standard Configuration Features

Convertible Minitower (CMT) Front Panel Components

Microtower (MT) Front Panel Components

Small Form Factor (SFF) Front Panel Components

Ultra-Slim Desktop (USDT) Front Panel Components

Convertible Minitower (CMT) Rear Panel Components

Microtower (MT) Rear Panel Components

Small Form Factor (SFF) Rear Panel Components

Ultra-Slim Desktop (USDT) Rear Panel Components

Serial Number Location

Installing the Windows Operating System

Downloading Microsoft Windows Updates

Installing or Upgrading Device Drivers (Windows systems)

Customizing the Monitor Display (Windows systems)

Launching Windows XP from Windows 7

Accessing Disk Image (ISO) Files

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Using Computer Setup (F10) Utilities

Computer Setup—File

Computer Setup—Storage

Computer Setup—Security

Computer Setup—Power

Computer Setup—Advanced

Recovering the Configuration Settings

4 Illustrated parts catalog

Convertible minitower (CMT) chassis spare parts

Computer system components

Cables

Misc parts

Drives

Misc boards

Sequential part number listing

Microtower (MT) chassis spare parts

Computer major components

Cables

Misc parts

Drives

Misc boards

Sequential part number listing

Small Form Factor (SFF) chassis spare parts

Computer major components

Cables

Misc parts

Drives

Misc boards

Sequential part number listing

Ultra-Slim Desktop (USDT) chassis spare parts

Computer major components

Cables

Misc parts

Drives

Misc boards

Sequential part number listing

Electrostatic Discharge Information

Generating Static

Preventing Electrostatic Damage to Equipment

Personal Grounding Methods and Equipment

Grounding the Work Area

Recommended Materials and Equipment

Operating Guidelines

Routine Care

General Cleaning Safety Precautions

Cleaning the Computer Case

Cleaning the Keyboard

Cleaning the Monitor

Cleaning the Mouse

Service Considerations

Power Supply Fan

Tools and Software Requirements

Screws

Cables and Connectors

Hard Drives

Lithium Coin Cell Battery

SATA Hard Drives