HP (Hewlett-Packard) 8080, LA011UT, BX690US User Manual

Maintenance and Service Guide

HP Compaq 8000 and 8080 Elite Business PC

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

HP Compaq 8000 and 8080 Elite Business PC

Second Edition (March 2010)

First Edition (November 2009)

Document Part Number: 600573-002

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Installing and Customizing the Software ...................................................................................................... 1

Installing the Windows Operating System ............................................................................................ 1

Downloading Microsoft Windows Updates ........................................................................................... 1

Installing or Upgrading Device Drivers (Windows systems) ................................................................. 2

Customizing the Monitor Display (Windows systems) .......................................................................... 2

Launching Windows XP from Windows 7 ............................................................................................. 2

Accessing Disk Image (ISO) Files ........................................................................................................ 2

2 Computer Setup (F10) Utility ......................................................................................................................... 4

Computer Setup (F10) Utilities ............................................................................................................. 4

Using Computer Setup (F10) Utilities .................................................................................. 5

Computer Setup—File ......................................................................................................... 6

Computer Setup—Storage .................................................................................................. 7

Computer Setup—Security .................................................................................................. 9

Computer Setup—Power ................................................................................................... 14

Computer Setup—Advanced ............................................................................................. 15

Recovering the Configuration Settings ............................................................................................... 18

3 Serial ATA (SATA) Drive Guidelines and Features .................................................................................... 19

SATA Hard Drives .............................................................................................................................. 19

SATA Hard Drive Cables .................................................................................................................... 19

SATA Data Cable .............................................................................................................. 19

SMART ATA Drives ............................................................................................................................ 20

Hard Drive Capacities ........................................................................................................................ 20

4 Identifying the Chassis, Routine Care, and Disassembly Preparation .................................................... 21

Chassis Designations ......................................................................................................................... 21

Convertible Minitower (CMT) ............................................................................................. 21

8000 Models ...................................................................................................... 21

8080 Models ...................................................................................................... 22

Small Form Factor (SFF) ................................................................................................... 22

Ultra-Slim Desktop (USDT) ................................................................................................ 23

Electrostatic Discharge Information .................................................................................................... 24

Generating Static ............................................................................................................... 24

Preventing Electrostatic Damage to Equipment ................................................................ 24

Personal Grounding Methods and Equipment ................................................................... 25

Grounding the Work Area .................................................................................................. 25

Recommended Materials and Equipment .......................................................................... 25

Operating Guidelines .......................................................................................................................... 26

Routine Care ...................................................................................................................................... 27

General Cleaning Safety Precautions ................................................................................ 27

Cleaning the Computer Case ............................................................................................ 27

Cleaning the Keyboard ...................................................................................................... 27

Cleaning the Monitor .......................................................................................................... 28

Cleaning the Mouse ........................................................................................................... 28

Service Considerations ...................................................................................................................... 28

Power Supply Fan ............................................................................................................. 28

Tools and Software Requirements .................................................................................... 29

Screws ............................................................................................................................... 29

Cables and Connectors ..................................................................................................... 29

Hard Drives ........................................................................................................................ 29

Lithium Coin Cell Battery ................................................................................................... 30

5 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis ..................................... 31

Preparation for Disassembly .............................................................................................................. 31

Unlocking the Smart Cover Lock ........................................................................................................ 32

Smart Cover FailSafe Key ................................................................................................. 32

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ........................... 32

Computer Access Panel ..................................................................................................................... 34

Front Bezel ......................................................................................................................................... 35

Bezel Blanks ....................................................................................................................................... 36

Cable Management ............................................................................................................................ 37

Cable Connections ............................................................................................................ 38

Installing Additional Memory .............................................................................................................. 39

DIMMs ............................................................................................................................... 39

DDR3-SDRAM DIMMs ...................................................................................................... 39

Populating DIMM Sockets ................................................................................................. 40

Installing DIMMs ................................................................................................................ 41

Expansion Cards ................................................................................................................................ 43

Drives ................................................................................................................................................. 47

System Board Drive Connections ...................................................................................... 48

Drive Positions ................................................................................................................... 49

Removing a Drive from a Drive Bay .................................................................................. 50

Installing a 5.25-inch Drive into an External Drive Bay ...................................................... 54

Installing a 3.5-inch SATA Hard Drive into an Internal Drive Bay ...................................... 56

Removing and Replacing a Removable 3.5-inch SATA Hard Drive .................................. 57

Hood Sensor ...................................................................................................................................... 62

Front I/O, USB Assembly ................................................................................................................... 63

Power Switch Assembly ..................................................................................................................... 65

Speaker .............................................................................................................................................. 66

Rear Chassis Fan ............................................................................................................................... 67

Heat sink ............................................................................................................................................ 68

Processor ........................................................................................................................................... 69

Power Supply ..................................................................................................................................... 70

System Board ..................................................................................................................................... 72

Battery ................................................................................................................................................ 73

Type 1 Battery Holder ........................................................................................................ 74

Type 2 Battery Holder ........................................................................................................ 75

Type 3 Battery Holder ........................................................................................................ 75

External Security Devices .................................................................................................................. 77

Installing a Security Lock ................................................................................................... 77

HP/Kensington MicroSaver Security Cable Lock .............................................. 77

Padlock ............................................................................................................. 78

HP Business PC Security Lock ......................................................................... 78

Front Bezel Security .......................................................................................... 80

Changing from a Minitower to a Desktop Configuration ..................................................................... 82

Changing from a Desktop to a MinitowerConfiguration ...................................................................... 84

6 Removal and Replacement Procedures Small Form Factor (SFF) Chassis ............................................ 87

Preparation for Disassembly .............................................................................................................. 87

Unlocking the Smart Cover Lock ........................................................................................................ 88

Smart Cover FailSafe Key ................................................................................................. 88

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ........................... 88

External Security Devices .................................................................................................................. 90

Installing a Security Lock ................................................................................................... 90

HP/Kensington MicroSaver Security Cable Lock .............................................. 90

Padlock ............................................................................................................. 91

HP Business PC Security Lock ......................................................................... 91

Front Bezel Security .......................................................................................... 93

Computer Access Panel ..................................................................................................................... 95

Front Bezel ......................................................................................................................................... 96

Bezel Blanks ....................................................................................................................................... 97

Installing Additional Memory .............................................................................................................. 98

DIMMs ............................................................................................................................... 98

DDR3-SDRAM DIMMs ...................................................................................................... 98

Populating DIMM Sockets ................................................................................................. 99

Installing DIMMs .............................................................................................................. 100

Expansion Cards .............................................................................................................................. 102

Cable Management .......................................................................................................................... 107

vii

Cable Connections .......................................................................................................... 108

Drives ............................................................................................................................................... 108

Drive Positions ................................................................................................................. 108

Installing and Removing Drives ....................................................................................... 110

System Board Drive Connections ................................................................... 111

Removing an External 5.25-inch Drive ............................................................ 112

Installing an Optical Drive into the 5.25-inch Drive Bay .................................. 113

Removing an External 3.5-inch Drive .............................................................. 116

Installing a Drive into the 3.5-inch External Drive Bay .................................... 118

Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ..... 120

Removing and Replacing a Removable 3.5-inch SATA Hard Drive ............... 124

Baffle ................................................................................................................................................ 128

Front Fan Assembly ......................................................................................................................... 129

Hood Sensor .................................................................................................................................... 130

Front I/O, Power Switch Assembly ................................................................................................... 131

Speaker ............................................................................................................................................ 132

Heat sink .......................................................................................................................................... 134

Processor ......................................................................................................................................... 135

Power Supply ................................................................................................................................... 136

System Board ................................................................................................................................... 138

Battery .............................................................................................................................................. 139

Type 1 Battery Holder ...................................................................................................... 140

Type 2 Battery Holder ...................................................................................................... 140

Type 3 Battery Holder ...................................................................................................... 141

Using the Small Form Factor Computer in a Tower Orientation ...................................................... 142

7 Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis ...................................... 143

Preparation for Disassembly ............................................................................................................ 143

Security Lock Provisions .................................................................................................................. 144

Installing a Security Lock ................................................................................................. 144

HP/Kensington MicroSaver Security Cable Lock ............................................ 144

Padlock ........................................................................................................... 145

HP Business PC Security Lock ....................................................................... 145

Front Bezel Security ........................................................................................ 148

Computer Access Panel ................................................................................................................... 150

Front Bezel ....................................................................................................................................... 151

Bezel Blank ...................................................................................................................................... 151

Installing Additional Memory ............................................................................................................ 153

SODIMMs ........................................................................................................................ 153

DDR3-SDRAM SODIMMs ............................................................................................... 153

Populating SODIMM Sockets .......................................................................................... 154

Installing SODIMMs ......................................................................................................... 155

Cable Management .......................................................................................................................... 157

viii

Replacing the Optical Drive .............................................................................................................. 157

Removing the Existing Optical Drive ............................................................................... 157

Preparing the New Optical Drive ..................................................................................... 159

Installing the New Optical Drive ....................................................................................... 160

Hard Drive ........................................................................................................................................ 161

Hard Drive Cage ............................................................................................................................... 164

Port Cover ........................................................................................................................................ 166

Front Fan .......................................................................................................................................... 167

Card Reader ..................................................................................................................................... 168

Speaker ............................................................................................................................................ 169

Heat sink .......................................................................................................................................... 170

Processor ......................................................................................................................................... 171

TV Tuner Module .............................................................................................................................. 173

System Board ................................................................................................................................... 173

Rear Fan .......................................................................................................................................... 175

Hood Sensor .................................................................................................................................... 176

Battery .............................................................................................................................................. 177

Changing from Desktop to Tower Configuration .............................................................................. 178

Power Supply, External .................................................................................................................... 179

Appendix A Connector Pin Assignments .................................................................................................... 180

Keyboard .......................................................................................................................................... 180

Mouse ............................................................................................................................................... 180

Ethernet BNC ................................................................................................................................... 180

Ethernet RJ-45 ................................................................................................................................. 181

Serial Interface, Powered and Non-Powered ................................................................................... 181

USB .................................................................................................................................................. 181

Microphone ....................................................................................................................................... 182

Headphone ....................................................................................................................................... 182

Line-in Audio .................................................................................................................................... 182

Line-out Audio .................................................................................................................................. 182

Monitor ............................................................................................................................................. 183

DisplayPort ....................................................................................................................................... 183

4-Pin Power (for CPU) ...................................................................................................................... 184

6-Pin Power (for CPU) (CMT, SFF) .................................................................................................. 184

SATA Data and Power ..................................................................................................................... 184

PCI Express ..................................................................................................................................... 185

PCI Express ..................................................................................................................................... 186

Appendix B Power Cord Set Requirements ................................................................................................ 187

General Requirements ..................................................................................................................... 187

Japanese Power Cord Requirements .............................................................................................. 187

Country-Specific Requirements ........................................................................................................ 188

Appendix C POST Error Messages .............................................................................................................. 189

POST Numeric Codes and Text Messages ..................................................................................... 190

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 196

Appendix D Troubleshooting Without Diagnostics .................................................................................... 200

Safety and Comfort .......................................................................................................................... 200

Before You Call for Technical Support ............................................................................................. 200

Helpful Hints ..................................................................................................................................... 201

Solving General Problems ................................................................................................................ 203

Solving Power Problems .................................................................................................................. 207

Solving Diskette Problems ............................................................................................................... 209

Solving Hard Drive Problems ........................................................................................................... 212

Solving Media Card Reader Problems ............................................................................................. 215

Solving Display Problems ................................................................................................................. 217

Solving Audio Problems ................................................................................................................... 221

Solving Printer Problems .................................................................................................................. 224

Solving Keyboard and Mouse Problems .......................................................................................... 225

Solving Hardware Installation Problems ........................................................................................... 227

Solving Network Problems ............................................................................................................... 229

Solving Memory Problems ............................................................................................................... 232

Solving Processor Problems ............................................................................................................ 234

Solving CD-ROM and DVD Problems .............................................................................................. 235

Solving USB Flash Drive Problems .................................................................................................. 237

Solving Front Panel Component Problems ...................................................................................... 238

Solving Internet Access Problems .................................................................................................... 239

Solving Software Problems .............................................................................................................. 241

Contacting Customer Support .......................................................................................................... 242

Appendix E Password Security and Resetting CMOS ............................................................................... 243

Resetting the Password Jumper ...................................................................................................... 244

Clearing and Resetting the CMOS ................................................................................................... 245

Appendix F Drive Protection System (DPS) ................................................................................................ 247

Accessing DPS Through Computer Setup ....................................................................................... 248

Appendix G Computer Diagnostic Features ............................................................................................... 249

Hewlett-Packard Vision Diagnostics ................................................................................................. 249

Accessing HP Vision Diagnostics .................................................................................... 249

Survey Tab ...................................................................................................................... 250

Test Tab ........................................................................................................................... 251

Status Tab ....................................................................................................................... 251

History Tab ...................................................................................................................... 252

Errors Tab ........................................................................................................................ 252

Help Tab .......................................................................................................................... 253

Saving and Printing Information in HP Vision Diagnostics .............................................. 253

Downloading the Latest Version of HP Vision Diagnostics .............................................. 253

Protecting the Software .................................................................................................................... 254

Appendix H Backup and Recovery .............................................................................................................. 255

Windows 7 – Backup and Recovery ................................................................................................. 255

Backing up your information ............................................................................................ 255

Performing a recovery ..................................................................................................... 256

Using the Windows recovery tools .................................................................. 257

Using f11 ......................................................................................................... 258

Using a Windows 7 operating system DVD (purchased separately) ............... 258

Windows Vista – Backup and Recovery ........................................................................................... 259

Backing up your information ............................................................................................ 259

Performing a recovery ..................................................................................................... 260

Using the Windows recovery tools .................................................................. 260

Using f11 ......................................................................................................... 262

Using a Windows Vista operating system DVD (purchased separately) ......... 262

Appendix I Specifications ............................................................................................................................. 263

CMT Specifications .......................................................................................................................... 263

SFF Specifications ........................................................................................................................... 265

USDT Specifications ........................................................................................................................ 266

Index ................................................................................................................................................................. 268

xii

1 Installing and Customizing the

Software

If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.

NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you will be prompted

to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully installed. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor

to permit the required airflow.

Installing the Windows Operating System

The first time you turn on the computer, the operating system is installed automatically. This process takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read and follow the instructions on the screen to complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER

UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive,

the installation process could take up to 60 minutes.

Downloading Microsoft Windows Updates

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on

the screen.

2. Once an Internet connection has been established, click the Start button.

3. Select the All Programs menu.

Installing the Windows Operating System 1

4. Click on the Windows Update link.

In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the

instructions on the screen.

In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from click Yes to install the program. Follow the instructions on the Microsoft Web site to scan for updates and install critical updates and service packs.

It is recommended that you install all of the critical updates and service packs.

5. After the updates have been installed, Windows will prompt you to reboot the machine. Be sure

to save any files or documents that you may have open before rebooting. Then select Yes to reboot the machine.

http://www.microsoft.com,

Installing or Upgrading Device Drivers (Windows systems)

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the Monitor Display (Windows systems)

If you wish, you can select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in Windows XP to change display settings. For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Launching Windows XP from Windows 7

Windows XP Mode for Windows 7 allows you to install and launch Windows XP applications from the Windows 7 taskbar. This feature is available on some computer models only.

To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual

Windows XP and follow the instructions on the screen.

Accessing Disk Image (ISO) Files

There are disk image files (ISO files) included on your PC that contain the installation software for additional software. These CD image files are located in the folder C:\SWSetup\ISOs. Each .iso file can be burned to CD media to create an installation CD. It is recommended that these disks be

2 Chapter 1 Installing and Customizing the Software

created and the software installed in order to get the most from your PC. The software and image file names are:

Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies

●

HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your

●

Accessing Disk Image (ISO) Files 3

2 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change factory default settings.

●

Set the system date and time.

●

Set, view, change, or verify the system configuration, including settings for processor, graphics,

●

memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or

●

USB flash media devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run

●

during a Full Boot. You can set the system to:

always Quick Boot (default);

❑

periodically Full Boot (from every 1 to 30 days); or

❑

always Full Boot.

❑

Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test

●

(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or

●

restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

●

Enable the power-on password prompt during system restarts (warm boots) as well as during

●

power-on.

Establish a setup password that controls access to the Computer Setup (F10) Utility and the

●

settings described in this section.

Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

●

embedded NIC, so that they cannot be used until they are unsecured.

Enable or disable removable media boot ability.

●

Enable or disable legacy diskette write ability (when supported by hardware).

●

4 Chapter 2 Computer Setup (F10) Utility

Solve system configuration errors detected but not automatically fixed during the Power-On Self-

●

Test (POST).

Replicate the system setup by saving system configuration information on diskette and restoring

●

it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

●

Enable or disable DriveLock security (when supported by drive).

●

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >

Restart.

2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter

Computer Setup. Press Enter to bypass the title screen, if necessary.

NOTE: If you do not press F10 at the appropriate time, you must restart the computer and

again press F10 when the monitor light turns green to access the utility.

3. Select your language from the list and press Enter.

4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,

Power, and Advanced.

5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and

down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

6. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and Exit.

●

To reset to factory settings or previously saved default settings (some models), select

●

Apply Defaults and Exit. This option will restore the original factory system defaults.

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup

(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Table 2-1 Computer Setup (F10) Utility

Heading Table

File

Storage

Security

Power

Advanced

Computer Setup—File on page 6

Computer Setup—Storage on page 7

Computer Setup—Security on page 9

Computer Setup—Power on page 14

Computer Setup—Advanced on page 15

Computer Setup (F10) Utilities 5

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 2-2 Computer Setup—File

Option Description

System Information Lists:

● Product name

SKU number (some models)

●

Processor type/speed/stepping

●

● Cache size (L1/L2) (dual core processors have this listed twice)

Installed memory size/speed, number of channels (single or dual) (if applicable)

●

Integrated MAC address for embedded, enabled NIC (if applicable)

●

● System BIOS (includes family name and version)

Chassis serial number

●

Asset tracking number

●

● ME firmware version

● Management mode

About Displays copyright notice.

Set Time and Date Allows you to set system time and date.

Flash System ROM Allows you to update the system ROM with a BIOS image file located on a USB flash media

Replicated Setup Save to Removable Media

Default Setup Save Current Settings as Default

Apply Defaults and Exit

Ignore Changes and Exit

device or CD-ROM.

Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device (a storage device set to emulate a diskette drive).

Restore from Removable Media

Restores system configuration from a diskette, a USB flash media device, or a diskette-like device.

Saves the current system configuration settings as the default.

Restore Factory Settings as Default

Restores the factory system configuration settings as the default.

Applies the currently selected default settings and clears any established passwords.

Exits Computer Setup without applying or saving any changes.

Save Changes and Exit

Saves changes to system configuration or default settings and exits Computer Setup.

6 Chapter 2 Computer Setup (F10) Utility

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 2-3 Computer Setup—Storage

Option Description

Device Configuration Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

CD-ROM: No emulation options available.

Hard Disk: Size, model, serial number, connector color, SMART, emulation type.

● None (prevents BIOS data accesses and disables it as a boot device)

Hard Disk (treated as a hard disk)

●

Translation Mode (ATA disks only)

Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not be

changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

Default Values (ATA disks only)

NOTE: This feature appears only when User translation mode is selected.

Allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63. These fields are only visible and changeable when the drive translation mode is set to User.

SATA Defaults

Translation Mode (ATA disks only)

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not be

changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

Computer Setup (F10) Utilities 7

Table 2-3 Computer Setup—Storage (continued)

Storage Options Removable Media Boot

Enables/disables ability to boot the system from removable media.

eSATA Port

Allows you to set a SATA port as an eSATA port for use with an external drive.

Max eSATA Speed

Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.

CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.

Some drive and cable combinations may not run reliably at 3.0 Gpbs.

NOTE: eSATA is not available on USDT systems.

SATA Emulation

Allows you to choose how the SATA controller and devices are accessed by the operating system. There are three supported options: IDE, RAID, and AHCI.

IDE - This is the most backwards-compatible setting of the three options. Operating systems usually do not require additional driver support in IDE mode.

RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver loaded in the operating system to take advantage of RAID features.

AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of more advanced features of the SATA controller.

NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/

AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID volumes may become corrupted if they are booted to after disabling RAID. Refer to the Advanced Host Controller Interface (AHCI) and Redundant Array of Independent Disks (RAID) on HP Compaq dc7900 Business PCs white paper at

http://www.hp.com for more information.

NOTE: RAID is not available on USDT systems.

DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection

Boot Order Allows you to:

System (DPS) self-tests.

NOTE: This selection will only appear when at least one drive capable of performing the DPS

self-tests is attached to the system.

Specify the order in which attached devices (such as a USB flash media device, hard drive,

●

optical drive, or network interface card) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

Specify the order of attached hard drives. The first hard drive in the order will have priority in

●

the boot sequence and will be recognized as drive C (if any devices are attached).

NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating

system has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device specified in Boot Order, restart the computer and press F9 when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.

8 Chapter 2 Computer Setup (F10) Utility

Computer Setup—Security

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 2-4 Computer Setup—Security

Option Description

Setup Password Allows you to set and enable a setup (administrator) password.

NOTE: If the setup password is set, it is required to change Computer Setup options, flash the

ROM, and make changes to certain plug and play settings under Windows.

See the Desktop Management Guide for more information.

Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears

Password Options

(This selection appears only if a power-on password or setup password is set.)

Smart Cover (some models)

after a power cycle. If the user does not enter the correct power-on password, the unit will not boot.

NOTE: This password does not appear on warm boots , such as Ctrl+Alt+Delete or Restart

from Windows, unless enabled in Password Options (see below).

See the Desktop Management Guide for more information.

Allows you to enable/disable:

● Lock Legacy Resources (appears if a setup password is set)

Network Server Mode (appears if a power-on password is set)

●

Password Prompt on Warm Boot (Ctrl+Alt+Delete) (appears if a power-on password is set)

●

● Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,

the F10 Setup Options without entering setup password)

Stringent Password (appears if a power-on password is set), which when enabled bypasses

●

the onboard password jumper to disable the power-on password.

Password prompt on F9, F11, & F12 (allows access to menus without entering setup

●

password)

See the Desktop Management Guide for more information.

Allows you to:

● Lock/unlock the Cover Lock.

Set the Cover Removal Sensor to Disable/Notify User/Setup Password.

●

NOTE: Notify User alerts the user that the sensor has detected that the cover has been

removed. Setup Password requires that the setup password be entered to boot the computer if the sensor detects that the cover has been removed.

This feature is supported on some models only. See the Desktop Management Guide for more information.

Computer Setup (F10) Utilities 9

Table 2-4 Computer Setup—Security (continued)

Device Security Allows you to set Device Available/Device Hidden for:

Serial ports

●

Parallel port

●

● System audio

Network controllers (some models)

●

Embedded security device (some models)

●

SATA0

●

SATA1 (some models)

●

● SATA2 (some models)

SATA3 (some models)

●

eSATA (some models)

●

USB Security Allows you to set Device Available/Device Hidden for:

Front USB Ports

●

USB Port 3

◦

◦ USB Port 4

USB Port 5

◦

USB Port 6

◦

Rear USB Ports

●

USB Port 7

◦

◦ USB Port 8

USB Port 9

◦

USB Port 10

◦

◦ USB Port 11

USB Port 12

◦

Accessory USB Ports

●

◦ USB Port 1

◦ USB Port 2

Slot Security Allows you to disable any PCI or PCI Express slot

Network Service Boot Enables/disables the computer’s ability to boot from an operating system installed on a network

server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.)

10 Chapter 2 Computer Setup (F10) Utility

Table 2-4 Computer Setup—Security (continued)

System IDs Allows you to set:

Asset tag (18-byte identifier), a property identification number assigned by the company to

●

the computer.

Ownership tag (80-byte identifier) displayed during POST.

●

Chassis serial number or Universal Unique Identifier (UUID) number. The UUID can only be

●

updated if the current chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)

Keyboard locale setting (for example, English or German) for System ID entry.

●

DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is

enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.

NOTE: This selection will only appear when at least one drive that supports the DriveLock

feature is attached to the system.

See the Desktop Management Guide for more information.

Computer Setup (F10) Utilities 11

Table 2-4 Computer Setup—Security (continued)

System Security

(some models: these options are hardware dependent)

Data Execution Prevention (some models) (enable/disable) - Helps prevent operating system security breaches.

PAVP (Models with Blu-ray drives) (disabled/min/max) - PAVP enables the Protected Audio Video Path in the Chipset. This may allow viewing of some protected high definition content that would otherwise be prohibited from playback. Selecting Max will assign 96 Megabytes of system memory exclusively to PAVP.

Virtualization Technology (some models) (enable/disable) - Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on.

Virtualization Technology Directed I/O (some models) (enable/disable) - Controls virtualization DMA remapping features of the chipset. Changing this setting requires turning the computer off and then back on.

Trusted Execution Technology (some models) (enable/disable) - Controls the underlying processor and chipset features needed to support a virtual appliance. Changing this setting requires turning the computer off and then back on. To enable this feature you must enable the following features:

● Embedded Security Device Support

Virtualization Technology

●

Virtualization Technology Directed I/O

●

Embedded Security Device Support (some models) (enable/disable) - Permits activation and deactivation of the Embedded Security Device. Changing this setting requires turning the computer off and then back on.

NOTE: To configure the Embedded Security Device, a Setup password must be set.

Reset to Factory Settings (some models) (Do not reset/Reset) - Resetting to factory defaults

●

will erase all security keys. Changing this setting requires turning the computer off and then back on.

CAUTION: The embedded security device is a critical component of many security

schemes. Erasing the security keys will prevent access to data protected by the Embedded Security Device. Choosing Reset to Factory Settings may result in significant data loss.

OS management of Embedded Security Device (some models) (enable/disable) - This option allows the user to limit operating system control of the Embedded Security Device. Changing this setting requires turning the computer off and then back on. This option allows the user to limit OS control of the Embedded Security Device.

Reset of Embedded Security Device through OS (some models) (enable/disable) - This

●

option allows the user to limit the operating system ability to request a Reset to Factory Settings of the Embedded Security Device. Changing this setting requires turning the computer off and then back on.

NOTE: To enable this option, a Setup password must be set.

12 Chapter 2 Computer Setup (F10) Utility

Table 2-4 Computer Setup—Security (continued)

Master Boot Record Security

Setup Security Level Provides a method to allow end-users limited access to change specified setup options, without

Protects the master boot record from viruses or other corruption. Saves of copy of the current master boot record.

having to know the Setup Password.

This feature allows the administrator the flexibility to protect changes to essential setup options, while allowing the user to view system settings and configure nonessential options. The administrator specifies access rights to individual setup options on a case-by-case basis via the Setup Security Level menu. By default, all setup options are assigned Setup Password, indicating the user must enter the correct Setup Password during POST to make changes to any of the options. The administrator may set individual items to None, indicating the user can make changes to the specified options when setup has been accessed with invalid passwords. The choice, None, is replaced by Power-On Password if a Power-On Password is enabled.

NOTE: Setup Browse Mode must be set to Enable in order for the user to enter Setup without

knowing the setup password.

Computer Setup (F10) Utilities 13

Computer Setup—Power

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 2-5 Computer Setup—Power

Option Description

OS Power Management

Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce

●

processor voltage and frequency when the current software load does not require the full capabilities of the processor.

Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the

●

processors power consumption when the processor is idle.

● ACPI S3 Hard Disk Reset—Enabling this causes the BIOS to ensure hard disks are ready to

accept commands after resuming from S3 before returning control to the operating system.

● ACPI S3 PS2 Mouse Wakeup—Enables or disables waking from S3 due to any PS2 mouse

activity or a button click only.

USB Wake on Device Insertion (some models)—Allows system to wake from Standby on

●

USB device insertion.

● Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a

visual indication of what sleep state the system is in. Each sleep state has a unique blink pattern.

◦ S0 = Solid green LED.

S3 = 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (green LED) —

◦

repeated cycles of 3 blinks and a pause.

S4 = 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (green LED) —

◦

repeated cycles of 4 blinks and a pause.

◦ S5 = LED is off.

NOTE: If this feature is disabled, S4 and S5 both have the LED off. S1 (no longer

supported) and S3 use 1 blink per second.

Hardware Power Management

Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.

SATA Power Management enables or disables SATA bus and/or device power management.

S5 Maximum Power Savings—Turns off power to all nonessential hardware when system is off to meet EUP Lot 6 requirement of less than 1 Watt power usage.

NOTE: This setting only changes the minimum fan speed. The fans are still automatically

controlled.

14 Chapter 2 Computer Setup (F10) Utility

Computer Setup—Advanced

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 2-6 Computer Setup—Advanced (for advanced users)

Option Heading

Power-On Options Allows you to set:

● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).

QuickBoot = Do not clear memory or perform a memory test.

◦

FullBoot = Memory test (count) on cold boot. Clears memory on all boots.

◦

Computer Setup (F10) Utilities 15

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)

◦ Clear Memory = No memory count on cold boot. Clears memory on all boots.

FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No

◦

more memory counts until 1st cold boot on or after x days. Clears memory on all boots.

POST messages (enable/disable).

●

F9 prompt (hidden/displayed). Enabling this feature will display the text F9 = Boot Menu

●

during POST. Disabling this feature prevents the text from being displayed. However, pressing F9 will still access the Shortcut Boot [Order] Menu screen. See Storage > Boot Order for more information.

● F10 prompt (hidden/displayed). Enabling this feature will display the text F10 = Setup during

POST. Disabling this feature prevents the text from being displayed. However, pressing F10 will still access the Setup screen.

● F11 prompt (hidden/displayed). Setting this feature to displayed will display the text F11 =

Recovery during POST. Hiding the feature prevents the text from being displayed. However,

pressing F11 will still attempt to boot to the HP Backup and Recovery partition. See Factory Recovery Boot Support for more information.

F12 prompt (hidden/displayed). Enabling this feature will display the text F12 = Network

●

during POST. Disabling this feature prevents the text from being displayed. However, pressing F12 will still force the system to attempt booting from the network.

Factory Recovery Boot Support (enable/disable). Enabling this feature will cause an

●

additional prompt, F11 = Recovery, to be displayed during POST on systems with HP Backup and Recovery software installed and configured with a recovery partition on the boot hard drive. Pressing F11 causes the system to boot to the recovery partition and launch HP Backup and Recovery. The F11 = Recovery prompt can be hidden with the F11 prompt (hidden/displayed) option (see above).

Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display

●

a message before loading option ROMs. (This feature is supported on some models only.)

Remote Wakeup Boot Source (remote server/local hard drive).

●

● After Power Loss (off/on/previous state): Setting this option to:

Off—causes the computer to remain powered off when power is restored.

◦

On—causes the computer to power on automatically as soon as power is restored.

◦

◦ Previous state—causes the computer to power on automatically as soon as power is

restored, if it was on when power was lost.

NOTE: If you turn off power to the computer using the switch on a power strip, you will not be

able to use the suspend/sleep feature or the Remote Management features.

POST Delay (None, 5, 10 15, or 20 seconds). Enabling this feature will add a user-specified

●

delay to the POST process. This delay is sometimes needed for hard disks on some PCI cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to select F10 to enter Computer (F10) Setup.

Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the

●

computer not to confirm when changes were made.

Execute Memory Test

(some models)

BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.

Restarts the computer and executes the POST memory test/logging.

Onboard Devices Allows you to set resources for or disable onboard system devices (diskette controller, serial port,

or parallel port).

16 Chapter 2 Computer Setup (F10) Utility

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)

PCI Devices ● Lists currently installed PCI devices and their IRQ settings.

Allows you to reconfigure IRQ settings for these devices or to disable them entirely. These

●

settings have no effect under an ACPI-based operating system.

PCI VGA Configuration

Bus Options On some models, allows you to enable or disable:

Device Options Allows you to set:

Displayed only if there are multiple PCI video adapters in the system. Allows you to specify which VGA controller will be the “boot” or primary VGA controller.

NOTE: In order to see this entry, you must enable Integrated Video (Advanced > Device

Options) and Save Changes and Exit.

PCI SERR# Generation.

●

PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration

●

space; only needed when more than one graphics controller is installed.

Printer mode (Bi-Directional, EPP + ECP, Output Only).

●

Num Lock State at Power-On (off/on).

●

● S5 Wake on LAN (enable/disable).

◦ To disable Wake on LAN during the off state (S5), use the arrow (left and right) keys to

select the Advanced > Device Options menu and set the S5 Wake on LAN feature to Disable. This obtains the lowest power consumption available on the computer during

S5. It does not affect the ability of the computer to Wake on LAN from suspend or hibernation, but will prevent it from waking from S5 via the network. It does not affect operation of the network connection while the computer is on.

If a network connection is not required, completely disable the network controller (NIC)

◦

by using the arrow (left and right) keys to select the Security > Device Security menu. Set the Network Controller option to Device Hidden. This prevents the network controller from being used by the operating system and reduces the power used by the computer in S5.

Multi-Processor (enable/disable). This option may be used to disable multi-processor support

●

under the OS.

Internal Speaker (some models) (does not affect external speakers).

●

● NIC PXE Option ROM Download (enable/disable). The BIOS contains an embedded NIC

option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download a corporate image to a hard drive. The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is limited. This F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option-ROM-enabled.

Computer Setup (F10) Utilities 17

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)

Management Devices The Management Devices menu will only be displayed in the Advanced menu when the BIOS

Management Operations

detects multiple management options.

This option is for installed NIC cards that support ASF or DASH. Use the Management Devices menu to select if the BIOS management operations will be through the embedded solution or one of the installed NIC cards.

Allows you to set:

MEBx Setup Prompt (enable/disable). Enabling this feature displays the CTRL+P prompt

●

during POST. Disabling this feature prevents the prompt from being displayed. However, pressing Ctrl+P still accesses the utility used to configure manageability settings.

The CTRL+P function activates the MEBx Setup menu. If the Setup Password is configured, the user will be prompted to correctly enter it before being allowed to enter the MEBx Setup. It the password is entered incorrectly three times, the MEBx Setup will not be activated.

Intel Remote PC Assist Prompt (Hidden/Displayed). Displaying this feature displays the

●

CTRL+ALT+F1 prompt during POST. Hiding this feature prevents the prompt from being displayed. However, pressing Ctrl+Alt+F1 still accesses the utility used to attempt to connect to remote help server or services.

Intel PC Assist Timeout (5, 10, 15, 20, 30, 40, 50, 60, 120, 180, 240 seconds). Allows the

●

user/administrator is set a time limit for Remote Help to establish contact with a remote server when initiated.

SOL Terminal Emulation Mode. Selects between VT100 and ANSI SOL terminal emulation.

●

SOL terminal emulation mode is only activated during remote AMT redirection operations. The emulation options allow administrators to select which mode works best with their console.

● SOL Local Keyboard (enable/disable). Disable or enable client keyboard during SOL

sessions. Some remote remediation may involve having the local client boot a remote image provided by an administrator. This option determines if the BIOS will keep the local keyboard enabled or disabled for possible local client interaction. If the local keyboard is disabled, all keyboard input is only accepted from the remote source.

Unprovision AMT on next boot. Allows reset of AMT settings.

●

Recovering the Configuration Settings

This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See

on page 6 in the Computer Setup—File table.)

NOTE: It is recommended that you save any modified computer configuration settings to a diskette,

a USB flash media device, or a diskette-like device (a storage device set to emulate a diskette drive) and save the diskette or device for possible future use.

To restore the configuration, insert the diskette, USB flash media device, or other storage media emulating a diskette with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See the Computer Setup—File table.)

Restore from Removable Media on page 6 in

Save to Removable Media

18 Chapter 2 Computer Setup (F10) Utility

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