HP 8040 Reference Guide
Reference Guide
HP Oicejet 8040 e-All-in-One Series
Get started
1. Follow the illustrations in the Start here booklet to set up your printer.
2. Install the software.
Mobile Device OS: Type 123.hp.com in the browser of your mobile device to install the printer remote app.
This product is Apple AirPrint enabled. The printer and iOS device or Mac must be on the same local network.
Windows®: Type 123.hp.com in a browser, and then follow the on-screen instructions. If your computer is
not connected to the Internet, insert the software CD in your computer. If the CD does not start, browse to
Computer, double-click the CD/DVD drive icon with the HP logo, double-click setup.exe, and then follow the
on-screen instructions.
OS X/iOS: To install the latest HP software on a Mac, type 123.hp.com in a browser. HP software for Mac is not
included on the software CD that came with the printer.
3. Create an HP Connected account to activate your printer and HP OJ 8040 Hard Drive. Your Neat® account is
automatically created when you create your HP Connected account.
Learn more
Electronic Help: Install the electronic Help by selecting it from the recommended software during software
installation. Learn about product features, printing, troubleshooting, and support. Find notices, environmental,
and regulatory information, including the European Union Regulatory Notice and compliance statements, in the
Technical Information section.
• Windows® 8.1: Click the down arrow in lower left corner of the Start screen, select the printer name, click
Help, and then select Search HP Help.
• Windows® 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, click
the icon with the printer’s name, and then click Help.
• Windows® 7: Click Start > All Programs > HP > HP Oicejet 8040 series > Help.
• OS X: Click Help > Help Center. In the Help Viewer window, click Help for all your apps, and then click HP
Oicejet 8040 series.
Readme: Contains HP support information, operating system requirements, and recent printer updates.
• Windows: Insert the software CD in your computer, and then browse to the ReadMe.chm le. Double-click
ReadMe.chm to open, and then select the ReadMe in your language.
• Mac: Open the Documents folder located at the top-level of the software installer. Double-click ReadMe,
and then select the ReadMe in your language.
On the Web: Additional help and information: www.hp.com/go/support. Printer registration: www.register.
hp.com. Declaration of Conformity: www.hp.eu/certicates. Ink usage: www.hp.com/go/inkusage
Note: Ink from the cartridges is used in the printing process in a number of dierent ways and some residual ink
is left in the cartridge after it is used.
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Scan to nd out more!
Standard data rates may apply. Might not be available in all languages.
hp.com/mobile/OJ8040
EN
The information
contained herein
is subject to change
without notice.
*F5A16-90002*
*F5A16-90002*
F5A16-90002
Printed in [English]
© 2014 Hewlett-Packard Development Company, L.P.
Control panel
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HP OJ 8040 Hard Drive status light
Wireless light: Indicates the status of the printer wireless connection.
• Solid blue light indicates that wireless connection has been established and you can print.
• Slow blinking light indicates that wireless is on, but the printer is not connected to a
network. Make sure your printer is within range of the wireless signal.
• Fast blinking light indicates wireless error. Refer to the message on the printer display.
• If wireless is turned o, then the wireless light is o.
On button: Turns the printer on or o.
Back button: Returns to the previous screen.
Help button: Shows help content if it is available for the current operation.
Home button: Returns to the Home screen, the screen that is displayed when you rst turn on
the printer.
Control panel display: Touch the screen to select menu options, or scroll through the menu
items.
Near Field Communication (NFC) button: Indicates the area where you can print documents and
images from a mobile device (such as a smartphone or tablet) by touching the device on the
printer.
Safety information
Always follow basic safety precautions when using this printer to reduce the risk of injury from re or
electric shock.
1. Read and understand all instructions in the documentation that comes with the printer.
2. Observe all warnings and instructions marked on the printer.
3. Unplug this printer from wall outlets before cleaning.
4. Do not install or use this printer near water or when you are wet.
5. Install the printer securely on a stable surface.
6. Install the printer in a protected location where no one can step on or trip over the power cord,
and the power cord cannot be damaged.
7. If the printer does not operate normally, see the help le (which is available on your
computer after you install the software).
8. There are no user-serviceable parts inside. Refer servicing to qualied service personnel.
9. Use only with the power cord and power adapter (if provided) supplied by HP.
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Basic troubleshooting
If you are unable to print:
1. Make sure the cable connections are secure.
2. Make sure the printer is powered on. The On button is lit white.
3. Check the wireless status light to make sure your printer is connected to a network, if printing wirelessly.
4. Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools)
that you can use to x common printer problems.
MacWindows
Make sure that the printer is set as your default
printing device:
• Windows 8.1 and Windows 8: Point to or tap the
upper-right corner of the screen to open the Charms
bar, click the Settings icon, click or tap Control
Panel, and then click or tap View devices and
printers.
• Windows 7: From the Windows Start menu, click
Devices and Printers.
Make sure that your printer has a check mark in the
circle next to it. If your printer is not selected as the
default printer, right-click the printer icon and choose
Set as Default Printer from the menu.
If you are using a USB cable and you are still unable
to print, or, if you try to install the software from the
CD and the installation fails:
1. Remove the CD from the CD/DVD drive, and then
disconnect the USB cable from the computer.
2. Restart the computer.
3. Insert the printer software CD in the CD/DVD drive,
and then follow the on-screen instructions to install
the printer software. Do not connect the USB cable
until you are told to do so.
4. After the installation nishes, restart the computer.
If you are using wireless and you are still unable to
print:
Go to the Networking section on the next page for
more information.
Check your print queue:
1. In System Preferences, click Printers & Scanners
(Print & Fax in OS X v10.7 Lion and OS X v10.8
Mountain Lion).
2. Click Open Print Queue.
3. Click a print job to select it.
4. Use the following buttons to manage the print job:
• Cancel icon: Cancel the selected print job.
• Resume: Continue a paused print job.
5. If you made any changes, try to print again.
Restart and reset:
1. Restart the computer.
2. Reset the printer.
a. Turn o the printer and unplug the power cord.
b. Wait a minute, then plug the power cord back in
and turn on the printer.
Reset the printing system:
1. In System Preferences, click Printers & Scanners
(Print & Fax in OS X v10.7 Lion and OS X v10.8
Mountain Lion).
2. Press and hold the Control key as you click the list
at the left, and then choose Reset printing system.
3. Add the printer you want to use.
Uninstall the software:
1. If the printer is connected to your computer through
USB, disconnect the printer from your computer.
2. Open the Applications/Hewlett-Packard folder.
3. Double-click HP Uninstaller, and then follow the
on-screen instructions.
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Anonymous usage information storage: The HP cartridges store a limited set of anonymous information about
the usage of the printer. For more information and instructions for disabling this storage, see the electronic Help.
Acknowledgements: Windows 7, Windows 8, and Windows 8.1 are U.S. registered trademarks of Microsoft
Corporation.
Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
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Wireless networking
Need networking help?
www.hp.com/go/wirelessprinting
The HP Wireless Printing Center at www.hp.com/go/wirelessprinting can help you prepare your wireless network,
set up or recongure your printer, and troubleshoot networking problems.
If connecting your printer to the network was unsuccessful
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• Use the Wireless Setup Wizard to get your printer connected.
1. From the printer control panel, touch
2. Touch
3. In the Wireless Settings screen, select Wireless Setup Wizard. Follow the onscreen instructions to complete
the printer wireless connection setup.
• Conrm that your printer is connected to your network.
1. From your printer control panel, touch
2. Touch
3. Touch Print Reports, and then touch Wireless Test Report. The Wireless Test Report is automatically printed.
4. Check the top of the report to see if something failed during the test.
Note: If your computer is connected to a Virtual Private Network (VPN), temporarily disconnect from the VPN
before proceeding with the software installation. After the installation you need to disconnect from the VPN to
access your printer over your home network.
• Make sure security software is not blocking communication over your network.
Security software, such as rewalls, can block communication between your computer and printer when
installing over a network. If your printer cannot be found, temporarily disable your rewall and check if the
problem goes away. For more help and tips on security software, go to: www.hp.com/go/wpc-rewall.
• Restart components of the wireless network
Turn o the router and the printer, and then turn them back on in this order: router rst and then printer.
Sometimes, turning o devices and then turning them back on helps resolve network communication issues.
If you still cannot connect, turn o the router, the printer, and the computer, and then turn them back on in this
order: router rst, then printer, and then computer.
Note: If the wireless connection cannot be made, the printer can also be connected to the network using an
Ethernet cable.
If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This
website contains the most complete, up-to-date information about wireless printing, as well as information to
help you prepare your wireless network; solve problems when connecting the printer to the wireless network;
and resolve security software issues.
Note: If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help
solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.
(Settings), and then touch Wireless Settings.
(Settings).
– See the Diagnostics Results section for all tests that were performed, to determine whether or not your
printer passed.
– From the Current Conguration section, nd out the Network Name (SSID) to which your printer is
currently connected. Make sure that the printer is connected to the same network as your computer.
(Wireless).
(Wireless).
If you want to share your printer with multiple computers on your network
First install your printer on your home network. After you have successfully connected your printer to your home
network, you can share your printer with other computers on the same network. For each additional computer you
only need to install the HP printer software.
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