HP EliteBook 740 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 750 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Third Edition: April 2015
Second Edition: November 2014
First Edition: September 2013
Document Part Number: 734761-003
Important Notice about Customer Self-Repair Parts
CAUTION:Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
Top ......................................................................................................................................................................... 9
Front ..................................................................................................................................................................... 13
Left ....................................................................................................................................................................... 15
Right ..................................................................................................................................................................... 16
Service tag ........................................................................................................................................................... 19
3 Illustrated parts catalog .............................................................................................................................. 20
Computer major components ............................................................................................................................. 20
HP EliteBook 740/840/ZBook 14 models ......................................................................................... 31
HP EliteBook 750/850 models .......................................................................................................... 32
Mass storage devices .......................................................................................................................................... 33
Miscellaneous parts ............................................................................................................................................. 36
Sequential part number listing ........................................................................................................................... 38
4 Removal and replacement procedures preliminary requirements .................................................................... 53
Service considerations ........................................................................................................................................ 53
Plastic parts ....................................................................................................................................... 53
Cables and connectors ...................................................................................................................... 53
Hard drive .......................................................................................................................................... 60
Base enclosure .................................................................................................................................. 79
Base enclosure (HP EliteBook 840/HP ZBook14 models) ............................................. 79
Base enclosure (HP EliteBook 850 models) ................................................................... 82
Fan ..................................................................................................................................................... 85
7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 ...................................................... 115
Using Computer Setup ....................................................................................................................................... 115
Navigating and selecting in Computer Setup ................................................................................. 115
Restoring factory settings in Computer Setup ............................................................................... 116
Updating the BIOS ........................................................................................................................... 116
Determining the BIOS version ...................................................................................... 116
Downloading a BIOS update ......................................................................................... 117
HP Sure Start ................................................................................................................................... 117
Using MultiBoot ................................................................................................................................................. 118
About the boot device order ........................................................................................................... 118
Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 120
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 120
8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ................................................. 121
Using Computer Setup ....................................................................................................................................... 121
Navigating and selecting in Computer Setup ................................................................................. 121
Restoring factory settings in Computer Setup ............................................................................... 122
Updating the BIOS ........................................................................................................................... 122
Determining the BIOS version ...................................................................................... 122
Downloading a BIOS update ......................................................................................... 123
HP Sure Start ................................................................................................................................... 123
Using MultiBoot ................................................................................................................................................. 124
About the boot device order ........................................................................................................... 124
Using Computer Setup ....................................................................................................................................... 127
Navigating and selecting in Computer Setup ................................................................................. 127
Restoring factory settings in Computer Setup ............................................................................... 129
Updating the BIOS .............................................................................................................................................. 129
Determining the BIOS version ......................................................................................................... 129
Downloading a BIOS update ........................................................................................................... 130
HP Sure Start ..................................................................................................................................................... 130
Using MultiBoot ................................................................................................................................................. 131
About the boot device order ........................................................................................................... 131
Dynamically choosing a boot device using the f9 prompt ........................................... 131
Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 131
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 132
ix
10 Backup and recovery in Windows 8 ............................................................................................................ 133
Backing up your information ............................................................................................................................. 133
Performing a system recovery .......................................................................................................................... 134
Using the Windows recovery tools ................................................................................................. 134
Using f11 recovery tools ................................................................................................................. 135
Using Windows 8 operating system media (purchased separately) ............................................. 135
Using Windows Refresh for quick and easy recovery .................................................................... 136
Remove everything and reinstall Windows .................................................................................... 136
Using HP Software Setup ................................................................................................................ 137
11 Backup and recovery in Windows 7 ............................................................................................................ 138
Creating recovery media and backups .............................................................................................................. 138
Creating recovery media with HP Recovery Disc Creator ............................................................... 138
Creating recovery media .............................................................................................. 139
Backing up your information .......................................................................................................... 139
Performing a system recovery .......................................................................................................................... 140
Using the Windows recovery tools ................................................................................................. 140
Using f11 recovery tools (select models only) ............................................................................... 142
Using Windows 7 operating system media .................................................................................... 142
12 Backup and Recovery in SUSE Linux ........................................................................................................... 144
Backing up your information ............................................................................................................................. 144
Performing a system recovery .......................................................................................................................... 145
Remove everything and reinstall SLED ............................................................................................................. 145
35.6-cm (14.0-in) HD SVA display specifications ............................................................................................. 148
35.6-cm (14.0-in) HD+ SVA display specifications ........................................................................................... 149
35.6-cm (14.0-in) HD+ SVA display specifications ........................................................................................... 150
39.6-cm (15.6-in) HD SVA display specifications ............................................................................................. 150
39.6-cm (15.6-in) FHD SVA display specifications ........................................................................................... 151
Hard drive specifications ................................................................................................................................... 151
14 Statement of Volatility ............................................................................................................................ 153
HP Sure Start ..................................................................................................................................................... 154
Questions and answers ..................................................................................................................................... 156
15 Power cord set requirements .................................................................................................................... 158
Requirements for all countries ......................................................................................................................... 158
Requirements for specific countries and regions ............................................................................................. 158
Index ........................................................................................................................................................... 161
xi
xii
1Product description
CategoryDescriptionHP
HP EliteBook 740 G1 Notebook PC√
Product NameHP EliteBook 840 G1 Notebook PC√
HP ZBook 14 Mobile Workstation√
HP EliteBook 750 G1 Notebook PC√
HP EliteBook 850 G1 Notebook PC√
ProcessorsOffers the following processors:
●
Intel® Dual Core® i7-4600U 2.10-GHz processor (SC turbo
up to 3.30-GHz; 4.0-MB L3 cache, 15 W)
●
Intel Dual Core® i7-4510U 2.00-GHz processor (SC turbo
up to 3.10-GHz; 4.0-MB L3 cache, 15 W)
●
Intel Dual Core® i7-4500U 1.80-GHz processor (SC turbo
up to 3.00-GHz; 4.0-MB L3 cache, 15 W)
●
Intel Dual Core i5-4310U 2.00-GHz processor (SC turbo up
to 3.00-GHz; 3.0-MB L3 cache, 15 W)
●
Intel Dual Core i5-4300U 1.90-GHz processor (SC turbo up
to 2.90-GHz; 3.0-MB L3 cache, 15 W)
●
Intel Dual Core i5-4210U 1.70-GHz processor (SC turbo up
to 2.70-GHz; 3.0-MB L3 cache, 15 W)
●
Intel Dual Core i5-4200U 1.60-GHz processor (SC turbo up
to 2.60-GHz; 3.0-MB L3 cache, 15 W)
Integrated wireless wide area network (WWAN) options by way
of wireless module
Two world-wide/5-band WWAN antennas built into display
assembly
Secured by subscriber identity module (SIM, user-accessible
behind battery)
Support for the following WWAN formats:
●
HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module
●
HP lt4112 LTE/HSPA+ Mobile Broadband Module
●
HP hs3110 HSPA+ Mobile Broadband Module
Supports no WWAN option
Supports WWAN after market option
External media cards Media reader slot supporting the following digital card formats:
●
Secure Digital (SD) Memory Card
●
SDHC
●
SDXC
PortsOffers the following ports:√√√
√√√
√√√
4Chapter 1 Product description
CategoryDescriptionHP
●
Headphone/microphone combo
●
Battery connector
●
DisplayPort 1.2
●
Docking connector
●
USB 3.0 ports (3)
●
USB 3.0 charging port
●
HP Smart AC adapter
●
RJ-45 (Ethernet)
●
Secondary battery connector
●
VGA (Dsub 15 pin) supporting: 1920×1200 external
resolution @ 75 Hz, hot plug and unplug and
autodetection for correct output to wide-aspect vs.
standard aspect video
Windows 8 Professional 64 DPK with Windows 7
Professional 64 and 32
●
Windows 7 Home Premium 64 and 32 (not available with
HP ZBook 14)
●
Windows 7 Professional 64 and 32
●
FreeDOS
●
SUSE Linux (SLED 11) SP2, 64-bit
Preinstalled:
●
Windows 8 Professional 64 with MSNA
●
Windows 8 Professional 64 DPK with Windows 7
Professional 64 and 32 with MSNA
●
Windows 7 Professional 64 and 32 with MSNA
√
√
√
√√√
√
√
√
√
√
√
√
Restore media—DR-DVD:
●
Windows 8 (available with any Windows 8 operating
system and required with Windows 8 Professional
downgrade operating system)
●
Windows 7 (available with any Windows 7 or Windows 8
downgrade operating system)
Restore media—OS-DVD:
●
Windows 8 Professional 64-bit (only available and
required with Windows 8 Professional downgrade
operating system)
●
Windows 8 64-bit
●
Windows 8 Country-Specific 64-bit
●
Windows 8 Emerging Market 64-bit
●
Windows 7 Home Premium 64- and 32-bit (available with
any Windows 7 HP operating system except Asia-Pacific
countries and regions and the People's Republic of China)
●
Windows 7 Professional 64- and 32-bit (available with any
Windows 7 Professional or Windows 8 Professional
downgrade except Asia-Pacific countries and regions and
the People's Republic of China)
Certified:√√√
√√√
√√√
6Chapter 1 Product description
CategoryDescriptionHP
●
Microsoft WHQL
●
SuSE Linux Enterprise (SLED) 64-bit Service Pack 2
EliteBook
740/840
HP ZBook
14
HP
EliteBook
750/850
Web-only support:
●
Windows 8.1 Professional 64
●
Windows 8.1 Enterprise 64
●
Windows 8.1 Multi-Language 64
●
Windows 8.1 Emerging Markets 64
●
Windows 8.1 Chinese Market 64
●
Windows 8 Enterprise 64
●
Windows 7 Enterprise 64 and 32
●
Windows 7 Ultimate 64 and 32
ServiceabilityEnd user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive/Solid-state drive
●
Keyboard
●
Memory module
●
WLAN module
●
WWAN module
●
M.2 (NGFF) Flash cache / SSD
√√√
√√√
7
2External component identification
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless local
area networks (WLAN).
(2)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3)Internal microphones (2)Record sound.
(4)Webcam light (select models only)On: The webcam is in use.
(5)Webcam (select models only)Records video and captures still photographs.
For information on using the webcam, access HP Support Assistant.
To access HP Support Assistant in Windows 8, on the Start screen,
select the HP Support Assistant app. To access HP Support Assistant
in Windows 7, select Start > Help and Support > User Guides.
(6)Internal display switchTurns off the display or initiates Sleep (Windows)/Suspend (Linux) if
the display is closed while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and EnvironmentalNotices that applies to your country or region. To access the user guides in Windows 8, select the HP Support Assistant app on the
8Chapter 2 External component identification
ComponentDescription
Start screen, select My computer, and then select User guides. TO access the user guides in Windows 7, select Start > Help and
Support > User Guides.
Top
TouchPad
ComponentDescription
(1)Pointing stick (select models only)Moves the pointer and selects or activates items on the screen.
(2)Left pointing stick buttonFunctions like the left button on an external mouse.
(3)TouchPad zoneMoves the pointer and selects or activates items on the screen.
(4)Left TouchPad buttonFunctions like the left button on an external mouse.
(5)Right pointing stick buttonFunctions like the right button on an external mouse.
(6)Right TouchPad buttonFunctions like the right button on an external mouse.
Top9
Lights
ComponentDescription
(1)
(2)Caps lock lightOn: Caps lock is on.
(3) Microphone mute light
(4)Num lock lightOn: Num lock is on.
(5)
(6)
Power light
Wireless light
Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows) or
Suspend state (Linux).
●
Off: The computer is off (Windows) or in Hibernation
(Linux).
●
Amber: microphone sound is off.
●
Off: microphone sound is on.
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●
Amber: All wireless devices are off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
10Chapter 2 External component identification
Buttons and fingerprint reader (select models only)
ComponentDescription
(1)
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and operating system
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
Windows 8:
▲
From the Start screen, type power, select Settings, and
then select Power Options.
Windows 7:
▲
Select Start > Control Panel > System and Security >
Power Options.
Linux:
1.Select Computer > Control Center.
Top11
ComponentDescription
2.In the left pane, click System, and then click Power
Management in the right pane.
(2) Speakers (2)Produce sound.
Keys
(3)
(4)Volume mute buttonMutes and restores speaker sound.
(5)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a password
Wireless buttonTurns the wireless feature on or off but does not establish a
wireless connection.
logon.
ComponentDescription
(1)esc key(Windows only) Displays system information when pressed in
(2)fn key(Windows) Executes frequently used system functions when
(3)
(4)Function keysExecute frequently used system functions when pressed in
(5)Embedded numeric keypad When the keypad is turned on, it can be used like an external
Windows button (Windows only) Returns you to the Start screen from an open
12Chapter 2 External component identification
combination with the fn key.
pressed in combination with a function key, the num lk key, or
the esc key.
(Linux) Executes frequently used system functions when
pressed in combination with a function key.
app or the Windows desktop.
NOTE: Pressing the Windows button again will return you to
the previous screen.
combination with the fn key.
numeric keypad.
Front
ComponentDescription
Each key on the keypad performs the function indicated by the
icon in the upper-right corner of the key.
(6)num lk keyTurns the embedded numeric keypad on and off when pressed
in combination with the fn key.
(Linux) Alternates between the navigational and numeric
functions on the integrated numeric keypad.
ComponentDescription
(1)
(2)
(3)
Wireless light
Power light
AC adapter/Battery light
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state
(Windows) or Suspend state (Linux).
●
Off: The computer is off or in Hibernation (Linux).
●
White: The computer is connected to external power
and the battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power
and the battery is charged from 0 to 90 percent.
Front13
ComponentDescription
●
Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the
battery light begins blinking rapidly.
●
Off: The battery is fully charged.
(4)
Hard drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
14Chapter 2 External component identification
Left
ComponentDescription
(1)
(2)VentEnables airflow to cool internal components.
Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
External VGA monitor portConnects an external VGA monitor or projector.
USB 3.0 charging portConnects optional USB 3.0 devices and provides enhanced USB
power performance. The USB charging port can also charge
select models of cell phones and MP3 players, even when the
computer is off.
USB 3.0 ports (2)Connect optional USB 3.0 devices and provide enhanced USB
power performance.
Left15
Right
ComponentDescription
(1)
(2)
(3)Memory card readerReads data from and writes data to memory cards such as
(4)
Audio-out (headphone) jack/Audio-in
(microphone) jack
DisplayPortConnects an optional digital display device, such as a high-
USB 3.0 ports (2)Connect optional USB 3.0 devices and provide enhanced USB
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,and Environmental Notices.
To access the user guides:
Windows 8: Select the HP Support Assistant app on the Start
screen, select My computer, and then select User guides.
Windows 7: Select Start > Help and Support > User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
performance monitor or projector.
Secure Digital (SD).
power performance.
(5)
(6)Docking connectorConnects an optional docking device.
(7)
RJ-45 (network) jackConnects a network cable.
Power connectorConnects an AC adapter.
16Chapter 2 External component identification
Bottom
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Accessory battery connectorConnects an optional accessory battery.
(2)Service coverProvides access to the hard drive bay, the wireless LAN
(3)
(4)
(5)Vents (2)Enable airflow to cool internal components.
(6)
Service cover release latch Releases the service cover on the computer.
Service cover release lockLocks service cover.
SIM slot (select models only)Supports a wireless subscriber identity module (SIM). The
(WLAN) module slot, the WWAN module slot, and the
memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact support through
HP Support Assistant. To access HP Support Assistant on
the Start screen, select the HP Support Assistant app.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
SIM slot is located inside the battery bay.
Bottom17
ComponentDescription
(1)Service coverProvides access to the hard drive bay, the
wireless LAN (WLAN) module slot, the WWAN
module slot, and the memory module slots.
CAUTION: To prevent an unresponsive
system, replace the wireless module only with
a wireless module authorized for use in the
computer by the governmental agency that
regulates wireless devices in your country or
region. If you replace the module and then
receive a warning message, remove the
module to restore computer functionality, and
then contact support through HP Support
Assistant. To access HP Support Assistant on
the Start screen, select the HP Support
Assistant app.
(2)
(3)
(4)Vents (3)Enable airflow to cool internal components.
Service cover release latch Releases the service cover on the computer.
Service cover release lockLocks the service cover.
18Chapter 2 External component identification
ComponentDescription
NOTE: The computer fan starts up
automatically to cool internal components and
prevent overheating. It is normal for the
internal fan to cycle on and off during routine
operation.
(5)
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag. It is necessary to remove the battery to obtain these numbers. See
on page 59 for battery removal instructions.
ItemComponentDescription
(1)Product nameThis is the product name affixed to the front of
SIM slot (select models only)Supports a wireless subscriber identity module
(SIM). The SIM slot is located inside the battery
bay.
Battery
the computer.
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
(3)Part number/Product number (p/n)This number provides specific information about
(4)Warranty periodThis number describes the duration of the warranty period
(5)Model descriptionThis is the alphanumeric identifier used to locate
each product.
the product’s hardware components. The part number helps
a service technician determine what components and parts
are needed.
for the computer.
documents, drivers, and support for the computer.
Service tag19
3Illustrated parts catalog
Computer major components
IMPORTANT:For system board (16) replacement on serial numbers xxx501xxxx and below, you must use a
conversion kit (see product description for “(Gold Conversion Kit)” in the section marked 16a of the table
below). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for
“(Gold)”).
20Chapter 3 Illustrated parts catalog
ItemComponentSpare part
number
(1)Display assembly: Non-touch display assemblies are spared at the subcomponent level only. For more display assembly
spare part information, see
Touch screen display assemblies are only spared as whole units.
Display assembly, 14-inch, HD+, for use in HP EliteBook 740/840 models737735-001
Display assembly, 14-inch, HD+, for use in HP ZBook 14 models739848-001
Display assembly, 15-inch, HD, for use in HP EliteBook 750/850 models766680-001
(2)Keyboard (includes cables)
NOTE: For a detailed list of available keyboards, see
With pointing stick; no backlight730794-xx1
Backlit, with pointing stick731179-xx1
(3)Top cover (includes TouchPad):
For use on HP EliteBook 740/840 models730964-001
For use on HP ZBook 14730965-001
For use on HP EliteBook 750/850 models730800-001
(4)Power button board
Display assembly subcomponents on page 31.
Sequential part number listing on page 38.
For use on HP EliteBook 740/840/HP ZBook 14 models730959-001
For use on HP EliteBook 750/850 models730822-001
(5)RTC battery665733-001
(6)Touchpad
For use in EliteBook 740/840 models797437-001
For use in ZBook 14 models797438-001
For use in EliteBook 750/850 models797431-001
Card reader board (not illustrated)
For use on HP EliteBook 740/840/HP ZBook 14 models730955-001
For use on HP EliteBook 750/850 models730821-001
(7)Speaker assembly (includes cable)730798-001
(8)VGA/USB board
For use in HP EliteBook 740/840/HP ZBook 14 models730966-001
For use in HP EliteBook 750/850 models730820-001
(9)Fingerprint reader board (includes cable, bracket, and insulator)
For use in HP EliteBook 740/840/HP ZBook 14 models730956-001
For use in HP EliteBook 750/850 models730817-001
(10)Battery (Li ion):
6-cell, 60-Wh, 2.7-Ah (for use in EliteBook 740/840 and ZBook 14 models)719796-001
System board conversion kit for use in models with discrete graphics:
●
Intel Core i3-4010U processor for use with models without the Windows 8 operating system
(Gold)
●
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4600U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i7-4600U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
802514-001
802522-6C1
802522-5C1
802522-0C1
802518-6C1
802518-5C1
802518-0C1
802528-6C1
802528-5C1
●
Intel Core i7-4510U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system for use
in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system for use in
EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4510U processor for use with models without the Windows 8 operating system for
use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system for use
in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system for use in
EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4500U processor for use with models without the Windows 8 operating system for
use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
●
Intel Core i7-4500U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
802528-0C1
802536-6C1
802536-5C1
802536-0C1
802524-6C1
802524-5C1
802524-0C1
802525-6C1
802525-5C1
802525-0C1
802527-6C1
26Chapter 3 Illustrated parts catalog
ItemComponentSpare part
number
●
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4310U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system for use
in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system for use in
EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4310U processor for use with models without the Windows 8 operating system for
use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use
in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in
EliteBook 740/840 andv 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4300U processor for use with models without the Windows 8 operating system for
use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4300U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
802527-5C1
802527-0C1
802534-6C1
802534-5C1
802534-0C1
802512–6C1
802512–5C1
802512–0C1
802521-6C1
802521-5C1
802521-0C1
●
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4210U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system for use
in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system for use in
EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4210U processor for use with models without the Windows 8 operating system for
use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system for use
in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system for use in
ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4200U processor for use with models without the Windows 8 operating system for
use in ZBook 14 models (Gold Conversion Kit)
●
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
802526-6C1
802526-5C1
802526-0C1
802532-6C1
802532-5C1
802532-0C1
802520-6C1
802520-5C1
802520-0C1
802516-6C1
802516-5C1
Computer major components27
ItemComponentSpare part
number
System board for use in models with UMA graphics:
●
Intel Core i5-4200U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i3-4030U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i3-4030U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i3-4030U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i3-4010U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i3-4010U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i3-4010U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use
in EliteBook 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system for use in
EliteBook 750/850 models (Gold Conversion Kit)
●
Intel Core i7-4600U processor for use with models without the Windows 8 operating system for
use in EliteBook 750/850 models (Gold Conversion Kit)
802516-0C1
802530-6C1
802530-5C1
802530-0C1
802514-6C1
802514-5C1
802514-0C1
802519-6C1
802519-5C1
802519-0C1
●
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i7-4510U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system(Gold
Conversion Kit)
●
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system(Gold
Conversion Kit)
●
Intel Core i7-4500U processor for use with models without the Windows 8 operating system(Gold
Conversion Kit)
●
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i5-4310U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
802535-6C1
802535-5C1
802535-0C1
802523-6C1
802523-5C1
802523-0C1
802533-6C1
802533-5C1
802533-0C1
802511-6C1
802511-5C1
28Chapter 3 Illustrated parts catalog
ItemComponentSpare part
number
●
Intel Core i5-4300U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i5-4210U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system for use
in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system for use in
EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i5-4200U processor for use with models without the Windows 8 operating system for
use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
●
Intel Core i3-4030U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
●
Intel Core i3-4030U processor for use with the Windows 8 Standard operating system (Gold
Conversion Kit)
●
Intel Core i3-4030U processor for use with models without the Windows 8 operating system (Gold
Conversion Kit)
●
Intel Core i3-4010U processor for use with the Windows 8 Professional operating system (Gold
Conversion Kit)
802511-0C1
802531-6C1
802531-5C1
802531-0C1
802517-6C1
802517-5C1
802517-0C1
802529-6C1
802529-5C1
802529-0C1
802515-6C1
(17)WLAN module:
Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0710661-001
128-GB (for use only in HP EliteBook 15 models)744483-001
128-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models)766678-001
128-GB, locked, SanDisk795941-001
120-GB732681-001
34Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
120-GB, M.2 (for use only in HP EliteBook 750/850)786035-001
32-GB743008-001
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit for use only on HP EliteBook 740/840 models730958-001
Plastics Kit for use only on HP ZBook 14 models739558-001
Plastics Kit for use only on HP EliteBook 750/850 models730802-001
(1)SD card insert, illustrated
(2)Fingerprint reader insert
(3)RJ-45 spring
(4)RJ-45 door
Plastics Kit35
Miscellaneous parts
ComponentSpare part number
AC adapter:
90-W HP Smart AC adapter (PFC) for use only in Elitebook 750/850 models693712-001
45-W HP Smart AC adapter (non-PFC, EM, 3-wire)742437-001
65-W HP Smart AC travel adapter (non-PFC)693716-001
65-W HP Smart AC adapter (non-PFC, 3-wire)693711-001
65-W HP Smart AC adapter (RC/V, EM, 3-wire) for use in India and the People’s Republic of China693710-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina490371-D01
For use in Australia490371-011
For use in Brazil490371-202
For use in Denmark490371-081
For use in Europe490371-021
For use in India490371-D61
For use in Israel490371-BB1
For use in Italy490371-061
For use in Japan490371-291
For use in North America490371-001
For use in the People's Republic of China490371-AA1
For use in South Africa490371-AR1
For use in South Korea490371-AD1
For use in Switzerland490371-111
For use in Taiwan490371-AB1
For use in Thailand490371-201
For use in the United Kingdom and Singapore490371-031
Power cord (3-pin, black, 1.83-m):
For use in Argentina755530-D01
For use in Australia755530-011
For use in Brazil755530-202
For use in the People’s Republic of China755530-AA1
For use in Denmark755530-081
For use in Europe755530-021
For use in India755530-D61
For use in Israel755530-BB1
36Chapter 3 Illustrated parts catalog
ComponentSpare part number
For use in Italy755530-061
For use in Japan755530-291
For use in North America755530-001
For use in South Africa755530-AR1
For use in South Korea755530-AD1
For use in Switzerland755530-111
For use in Taiwan755530-AB1
For use in Thailand755530-201
For use in the United Kingdom and Singapore755530-031
Power cord, 1.8 m, 2-pin, for use in Japan753361-001
Power cord, 1.0 m, 2-pin, for use in Japan762689-001
Travel Smart DC cable, 3 W630380-001
Cable lock575921-001
Mouse
USB, optical, travel434594-001
USB, laser674318-001
Screw Kit730797-001
Cases
Professional top load case705621-001
Top load case679921-001
HP Business Slim Top Load Case718549-001
HP Business Top Load Case718550-001
Display Port to HDMI adapter617450-001
Miscellaneous parts37
Sequential part number listing
CSR flag designations:
A = Mandatory
B = Optional
C = Service technician recommended
N = Non-user replaceable
IMPORTANT:For system board replacement on serial numbers xxx501xxxx and below, you must use a
conversion kit (see product description for “(Gold Conversion Kit)”). For serial numbers xxx502xxxx and
above, use the standard spare kit (see product description for “(Gold)”).
Spare part
number
490371-001APower cord for use on all computer models in North America (3-pin, black, 1.83-m)
490371-011APower cord for use on all computer models in Australia (3-pin, black, 1.83-m)
490371-021APower cord for use on all computer models in Europe (3-pin, black, 1.83-m)
490371-031APower cord for use on all computer models in the United Kingdom and Singapore (3-pin, black, 1.83-m)
490371-061APower cord for use on all computer models in Italy (3-pin, black, 1.83-m)
490371-081APower cord for use on all computer models in Denmark (3-pin, black, 1.83-m)
490371-111APower cord for use on all computer models in Switzerland (3-pin, black, 1.83-m)
490371-201APower cord for use on all computer models in Thailand (3-pin, black, 1.83-m)
490371-202APower cord for use on all computer models in Brazil (3-pin, black, 1.83-m)
490371-291APower cord for use on all computer models in Japan (3-pin, black, 1.83-m)
490371-AA1APower cord for use on all computer models in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1APower cord for use on all computer models in Taiwan (3-pin, black, 1.83-m)
490371-AD1APower cord for use on all computer models in South Korea (3-pin, black, 1.83-m)
490371-AR1APower cord for use on all computer models in South Africa (3-pin, black, 1.83-m)
490371-BB1APower cord for use on all computer models in Israel (3-pin, black, 1.83-m)
CSR
flag
Description
490371-D01APower cord for use on all computer models in Argentina (3-pin, black, 1.83-m)
802511-001NSystem board with UMA graphics and an Intel Core i5-4300U processor for use in models without the
Windows 8 operating system (Gold)
802511-0C1NSystem board with UMA graphics and an Intel Core i5-4300U processor for use in models without the
Windows 8 operating system (Gold Conversion Kit)
802511-501NSystem board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Standard operating system (Gold)
802511-5C1NSystem board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Standard operating system (Gold Conversion Kit)
802511-601NSystem board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Professional operating system (Gold)
802511-6C1NSystem board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Professional operating system (Gold Conversion Kit)
802512-001NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
Sequential part number listing45
Spare part
number
802512-0C1NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-501NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-5C1NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-601NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-6C1NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802514-001NSystem board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-0C1NSystem board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-501NSystem board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-5C1NSystem board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-601NSystem board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
CSR
Description
flag
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
750/850 models without the Windows 8 operating system (Gold)
750/850 models without the Windows 8 operating system (Gold Conversion Kit)
750/850 models with the Windows 8 Standard operating system (Gold)
750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
750/850 models with the Windows 8 Professional operating system (Gold)
802514-6C1NSystem board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802515-001NSystem board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
802515-0C1NSystem board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
802515-501NSystem board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold)
802515-5C1NSystem board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
802515-601NSystem board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold)
802515-6C1NSystem board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802516-001NSystem board with UMA graphics and an Intel Core i5-4200U processor for use in models without
the Windows 8 operating system (Gold)
802516-0C1NSystem board with UMA graphics and an Intel Core i5-4200U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802516-501NSystem board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
Standard operating system (Gold)
802516-5C1NSystem board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
Standard operating system (Gold Conversion Kit)
802516-601NSystem board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
Professional operating system (Gold)
46Chapter 3 Illustrated parts catalog
Spare part
number
802516-6C1NSystem board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
802517-001NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-0C1NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-501NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-5C1NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-601NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-6C1NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802518-001NSystem board with UMA graphics and an Intel Core i7-4600U processor for use in models without
802518-0C1NSystem board with UMA graphics and an Intel Core i7-4600U processor for use in models without
802518-501NSystem board with UMA graphics and an Intel Core i7-4600U processor for use in models with
CSR
Description
flag
Professional operating system (Gold Conversion Kit)
and 750/850 models without the Windows 8 operating system (Gold)
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
the Windows 8 operating system (Gold)
the Windows 8 operating system (Gold Conversion Kit)
the Windows 8 Standard operating system (Gold)
802518-5C1NSystem board with UMA graphics and an Intel Core i7-4600U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802518-601NSystem board with UMA graphics and an Intel Core i7-4600U processor for use in models with
the Windows 8 Professional operating system (Gold)
802518-6C1NSystem board with UMA graphics and an Intel Core i7-4600U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802519-001NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models without the Windows 8 operating system (Gold)
802519-0C1NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models without the Windows 8 operating system (Gold Conversion Kit)
802519-501NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Standard operating system (Gold)
802519-5C1NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Standard operating system (Gold Conversion Kit)
802519-601NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Professional operating system (Gold)
802519-6C1NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Professional operating system (Gold Conversion Kit)
802520-001NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold)
802520-0C1NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802520-501NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
Sequential part number listing47
Spare part
number
802520-5C1NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
802520-601NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
802520-6C1NSystem board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
802521-001NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-0C1NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-501NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-5C1NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-601NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-6C1NSystem board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802522-001NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
CSR
Description
flag
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
without the Windows 8 operating system (Gold Conversion Kit)
with the Windows 8 Standard operating system (Gold)
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
802522-0C1NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802522-501NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
802522-5C1NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold Conversion Kit)
802522-601NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold)
802522-6C1NSystem board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold Conversion Kit)
802523-001NSystem board with UMA graphics and an Intel Core i7-4500U processor for use in models without
the Windows 8 operating system (Gold)
802523-0C1NSystem board with UMA graphics and an Intel Core i7-4500U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802523-501NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Standard operating system (Gold)
802523-5C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802523-601NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Professional operating system (Gold)
802523-6C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802524-001NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
48Chapter 3 Illustrated parts catalog
Spare part
number
802524-0C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-501NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-5C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-601NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-6C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802525-001NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-0C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-501NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-5C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-601NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
CSR
Description
flag
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
without the Windows 8 operating system (Gold Conversion Kit)
with the Windows 8 Standard operating system (Gold)
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
802525-6C1NSystem board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold Conversion Kit)
802526-001NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold)
802526-0C1NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802526-501NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
802526-5C1NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold Conversion Kit)
802526-601NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold)
802526-6C1NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold Conversion Kit)
802527-001NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold)
802527-0C1NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802527-501NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
802527-5C1NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold Conversion Kit)
802527-601NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold)
Sequential part number listing49
Spare part
number
802527-6C1NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
802528-001NSystem board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-0C1NSystem board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-501NSystem board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-5C1NSystem board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-601NSystem board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-6C1NSystem board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802529-001NSystem board with UMA graphics and an Intel Core i3-4030U processor for use in models without
802529-0C1NSystem board with UMA graphics and an Intel Core i3-4030U processor for use in models without
802529-501NSystem board with UMA graphics and an Intel Core i3-4030U processor for use in models with
CSR
Description
flag
with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
without the Windows 8 operating system (Gold Conversion Kit)
with the Windows 8 Standard operating system (Gold)
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
with the Windows 8 Professional operating system (Gold Conversion Kit)
the Windows 8 operating system (Gold)
the Windows 8 operating system (Gold Conversion Kit)
the Windows 8 Standard operating system (Gold)
802529-5C1NSystem board with UMA graphics and an Intel Core i3-4030U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802529-601NSystem board with UMA graphics and an Intel Core i3-4030U processor for use in models with
the Windows 8 Professional operating system (Gold)
802529-6C1NSystem board with UMA graphics and an Intel Core i3-4030U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802530-001NSystem board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
802530-0C1NSystem board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
802530-501NSystem board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold)
802530-5C1NSystem board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
802530-601NSystem board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold)
802530-6C1NSystem board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802531-001NSystem board with UMA graphics and an Intel Core i5-4210U processor for use in models without
the Windows 8 operating system (Gold)
802531-0C1NSystem board with UMA graphics and an Intel Core i5-4210U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802531-501NSystem board with UMA graphics and an Intel Core i5-4210U processor for use in models with
the Windows 8 Standard operating system (Gold)
50Chapter 3 Illustrated parts catalog
Spare part
number
802531-5C1NSystem board with UMA graphics and an Intel Core i5-4210U processor for use in models with
802531-601NSystem board with UMA graphics and an Intel Core i5-4210U processor for use in models with
802531-6C1NSystem board with UMA graphics and an Intel Core i5-4210U processor for use in models with
802532-001NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-0C1NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-501NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-5C1NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-601NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-6C1NSystem board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802533-001NSystem board with UMA graphics and an Intel Core i5-4310U processor for use in models without
CSR
Description
flag
the Windows 8 Standard operating system (Gold Conversion Kit)
the Windows 8 Professional operating system (Gold)
the Windows 8 Professional operating system (Gold Conversion Kit)
and 750/850 models without the Windows 8 operating system (Gold)
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
the Windows 8 operating system (Gold)
802533-0C1NSystem board with UMA graphics and an Intel Core i5-4310U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802533-501NSystem board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Standard operating system (Gold)
802533-5C1NSystem board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802533-601NSystem board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Professional operating system (Gold)
802533-6C1NSystem board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802534-001NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
802534-0C1NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
802534-501NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold)
802534-5C1NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
802534-601NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold)
802534-6C1NSystem board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802535-001NSystem board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
models without the Windows 8 operating system (Gold)
Sequential part number listing51
Spare part
number
802535-0C1NSystem board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-501NSystem board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-5C1NSystem board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-601NSystem board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-6C1NSystem board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802536-001NSystem board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-0C1NSystem board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-501NSystem board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-5C1NSystem board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-601NSystem board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
CSR
Description
flag
models without the Windows 8 operating system (Gold Conversion Kit)
models with the Windows 8 Standard operating system (Gold)
models with the Windows 8 Standard operating system (Gold Conversion Kit)
models with the Windows 8 Professional operating system (Gold)
models with the Windows 8 Professional operating system (Gold Conversion Kit)
and 750/850 models without the Windows 8 operating system (Gold)
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
802536-6C1NSystem board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
52Chapter 3 Illustrated parts catalog
4Removal and replacement procedures
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.
Tools required53
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer
is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its
life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION:A product can be degraded by as little as 700 V.
54Chapter 4 Removal and replacement procedures preliminary requirements
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Typical electrostatic voltage levels
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
Grounding guidelines55
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be effective, the conductive must be worn in contact with
the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticsBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
56Chapter 4 Removal and replacement procedures preliminary requirements
5Removal and replacement procedures for
Customer Self-Repair parts
CAUTION:The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine
if Customer Self-Repair is supported in your location.
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 15 screws that must be removed, replaced, and/or loosened when servicing
the Customer Self-Repair parts. Make special note of each screw size and location during removal and
replacement.
Service cover
DescriptionSpare part number
Service cover for use only on HP EliteBook 840 models with a touch screen766324-001
Service cover for use only on HP EliteBook 740 models with a touch screen784452-001
Service cover for use only on HP EliteBook 840/HP ZBook 14 models; RCTO745311-001
Service cover for use only on HP ZBook 14 models730961-001
Service cover for use only on HP EliteBook 850 models with a touch screen766327-001
Service cover for use only on HP EliteBook 750 models with a touch screen784479-001
Service cover for use only on HP EliteBook 850 models; RCTO745310-001
Before removing the service cover, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
Remove the service cover:
1.Slide the service cover release latch (1), remove the screw (if the optional screw is being used) (2), and
then slide the release latch again (3) to release the service cover.
NOTE:If you do not want to use the optional screw, you can store it inside the service cover.
Component replacement procedures57
2.Slide the service cover toward the front of the computer (4) and lift (5) to remove the service cover.
Reverse the removal procedures to install the service cover.
58Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Battery
DescriptionSpare part number
6-cell, 60-Wh, 2.7-Ah (for use in EliteBook 740/840 and ZBook 14 models)719796-001
3-cell, 50-Wh, 4.5-Ah717376-001
3-cell, 24-Wh, 2.4-Ah717375-001
Before disassembling the computer, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the service cover (see
Service cover on page 57).
Remove the battery:
1.Slide the battery release latches (1), and then lift the battery (2).
2.Remove the battery from the computer (3).
Install the battery by inserting it into the battery bay until you hear a click.
Component replacement procedures59
Hard drive
NOTE:The hard drive spare part kit does not include the hard drive bracket or screws.
DescriptionSpare part number
1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models)766644-001
1-TB, 5400-rpm, 2.5-inch676521-001
1-TB, 5400-rpm hard drive, locked, for use in EliteBook 740/840 models (does not include hard drive
bracket or screws)
1-TB, 5400-rpm, locked763529-001
750-GB, 7200-rpm, 2.5-inch (for use in EliteBook 740/840 and ZBook 14 models)633252-001
500-GB, 7200-rpm, 7-mm, SED703268-001
500-GB, 7200-rpm, 2.5-inch, SED683801-001
500-GB, 7200-rpm, 7-mm703267-001
500-GB, 7200-rpm, 7-mm, locked (HGST)(for use in EliteBook 740/840 and ZBook 14 models)782123-001
500-GB, 5400-rpm, 7-mm683802-001
500-GB, 5400-rpm, 7-mm, FIPS730946-001
500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models)773555-001
500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models)776626-001
320-GB, 5400-rpm, 7-mm634862-001
320-GB, 5400-rpm, 7-mm, WD, locked (for use in EliteBook 740/840 and ZBook 14 models)789520-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)730793-001
776476-001
Before removing the hard drive, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the service cover (see
Service cover on page 57).
5.Disconnect the battery.
Remove the hard drive:
1.Turn the computer upside down on a flat surface.
60Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
2.Loosen the 4 hard drive screws (1). Slide the hard drive (2) forward, and then remove it (3).
3.If it is necessary to disassemble the hard drive, perform the following steps:
a.Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to
the hard drive.
b.Slide the hard drive bracket (2) off the hard drive. The hard drive bracket and screws are available
in the Hard Drive Hardware Kit, spare part number 730793-001.
Reverse this procedure to reassemble and install the hard drive.
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 (for use in Indonesia)747832-001
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the service cover (see
Service cover on page 57).
5.Disconnect the battery.
Remove the WLAN module:
1.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If
the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable
connects to the middle terminal on the WLAN module.
2.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the base enclosure.
(The WLAN module tilts up.)
Component replacement procedures69
3.Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE:WLAN modules are designed with a notch to prevent incorrect insertion.
NOTE:If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
70Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Keyboard
NOTE:For a detailed list of available keyboards, see Sequential part number listing on page 38.
Before removing the keyboard, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
DescriptionSpare part number
Keyboard, backlit, with pointing stick731179-xx1
Keyboard with pointing stick; no backlight730794-xx1
the computer on, and then shut it down through the operating system.
4.Remove the service cover (see
5.Remove the battery (see
Hard drive on page 60).
Battery on page 59).
Remove the keyboard:
1.Loosen the two Phillips captive screws that secure the keyboard to the computer.
2.Rest and secure the partially open computer on its side.
Component replacement procedures71
3.Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back of
the keyboard until the keyboard disengages from the computer.
4.Position the computer right-side up with the front toward you.
5.Lift the rear edge of the keyboard upward.
NOTE:The backlight cable is present only on HP EliteBook 850 models.
6.To remove the keyboard from HP EliteBook 840/HP ZBook14 models:
a.Swing the keyboard up and forward (1) until it rests upside down on the palm rest.
b.Disconnect the main keyboard cable from the zero insertion force (ZIF) connector (2) on the
system board.
72Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
c.Disconnect the pointing stick cable from the zero insertion force (ZIF) connector (3) on the system
board.
d.Remove the keyboard (4).
7.To remove the keyboard from HP EliteBook 850 models:
a.Swing the keyboard up and forward (1) until it rests upside down on the palm rest.
b.Disconnect the main keyboard cable from the zero insertion force (ZIF) connector (2) on the
system board.
c.Disconnect the pointing stick cable from the zero insertion force (ZIF) connector (3) on the system
board.
d.Disconnect the backlight cable from the zero insertion force (ZIF) connector (4) on the system
board.
Component replacement procedures73
e.Remove the keyboard (5).
Reverse this procedure to install the keyboard.
74Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
6Removal and replacement procedures for
Authorized Service Provider parts
CAUTION:Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.
Component replacement procedures
NOTE:Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Service tag and PCID label on page 21 for details.
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
There are as many as 61 screws that must be removed, replaced, and/or loosened when servicing
the Authorized Service Provider parts. Make special note of each screw size and location during removal and
replacement.
Display panel (non-touch)
NOTE:HP EliteBook 840 models offer both touch and non-touch displays. Non-touch displays are spared at
the subcomponent level only. Touch displays are only spared as a whole (touch display components are not
spared).
In non-touch models, you can remove the raw display panel with the display assembly still connected to the
computer. The following section shows how to remove the raw display panel without removing the display
assembly from the computer.
Display assembly on page 108 later in this chapter to remove internal components that require that you
See
remove the display assembly.
DescriptionSpare part number
Display bezel
Display bezel for use in HP EliteBook 840 models730952-001
Display bezel for use in HP EliteBook 740 models784451-001
Display bezel for use in HP ZBook 14 models730953-001
Display bezel for use in HP EliteBook 850 models730814-001
Display bezel for use in HP EliteBook 750 models784478-001
Display panel
(35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits737657-001
(35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits737658-001
(35.6-cm) 14.0-in LED, FHD, AG, SVA (1920×1080), 300 nits737659-001
(39.6-cm) 15.6-in LED, HD, AG, SVA (1368×768), 300 nits733684-001
Component replacement procedures75
DescriptionSpare part number
(39.6-cm) 15.6-in LED, FHD, AG, SVA (1920×1080), 200 nits733685-001
Webcam module730542-001
Microphone module730795-001
Before removing the display assembly, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the service cover (see
Service cover on page 57).
5.Disconnect the battery.
Remove the display panel:
1.Lift to disengage the bezel on the bottom (1), left and right sides (2), and top (3).
2.Remove the bezel from the display assembly (4).
3.Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the display enclosure.
76Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
4.Lift and rotate the panel onto the computer (2).
5.On the back of the display panel, lift the tape that secures the display cable to the display panel (1), and
the disconnect the display cable from the panel (2).
Component replacement procedures77
6.Lift the display panel from the display enclosure.
7.If it is necessary to replace the webcam/microphone module:
a.Release the tape that secures the webcam cable to the module (1).
b.Disconnect the cable (2) from the module.
CAUTION:Handle the module with caution. The module has a thin profile and is susceptible to
damage when not handled carefully.
c.Remove the module (3) from the display enclosure. (The module is attached to the display
enclosure with double-sided tape.)
Reverse this procedure to reassemble and install the display panel components.
78Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Base enclosure
Base enclosure removal procedures for HP EliteBook 840/HP ZBook 14 models and HP EliteBook 15 models
are in separated in the following sections.
Base enclosure (HP EliteBook 840/HP ZBook14 models)
DescriptionSpare part number
Base enclosure for use only on HP EliteBook 740/840 models765809-001
Base enclosure for use only on HP ZBook 14 models765810-001
Before removing the base enclosure, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the following components:
a.Service cover (see
b.Battery (see
c.Keyboard (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Use the following image as an overview of all base enclosure screw locations.
Remove the base enclosure:
1.Position the computer upside down.
Component replacement procedures79
2.Remove the seven rubber screw covers from the screws outside of the service cover.
NOTE:The eight screws outside of the service cover also have rubber covers.
3.Remove the 16 Torx T8M2.5×5.0 screws that secure the base enclosure to the computer.
4.Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the six Phillips PM2.0×5.0
broadhead screws (2) inside the battery bay that secure the base enclosure to the computer.
80Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
5.Lift the base enclosure off the computer.
Reverse this procedure to install the base enclosure.
Component replacement procedures81
Base enclosure (HP EliteBook 850 models)
DescriptionSpare part number
Base enclosure for use only on HP EliteBook 750/850 models (includes RJ-45 door with spring)730813-001
Base enclosure for use only on HP EliteBook 750/850 models, ESD (includes RJ-45 door with spring)765811-001
Before removing the base enclosure, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the following components:
a.Service cover (see
b.Battery (see
c.Keyboard (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Use the following image as an overview of all base enclosure screw locations.
Remove the base enclosure:
1.Position the computer upside down.
82Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
2.Remove the seven rubber screw covers from the screws outside of the service cover.
3.Remove the 21 Torx T8M2.5×5.0 screws that secure the base enclosure to the computer.
4.Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the five Phillips PM2.0×5.0
broadhead screws (2) inside the battery bay that secure the base enclosure to the computer.
Component replacement procedures83
5.Lift the base enclosure off the computer.
Reverse this procedure to install the base enclosure.
84Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Fan
DescriptionSpare part number
Fan (includes cable)730792-001
Before removing the fan, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the service cover (see
5.Remove the battery (see
6.Remove the keyboard (see
7.Remove the base enclosure (see
Service cover on page 57).
Battery on page 59).
Keyboard on page 71).
Base enclosure on page 79).
Remove the fan:
1.Loosen the two captive Phillips screws (1) that secure the fan to the base enclosure.
2.Disconnect the fan cable (2) from the system board.
3.Remove the fan (3).
Reverse this procedure to install the fan.
Component replacement procedures85
Card reader board
DescriptionSpare part number
Card reader board for use in HP EliteBook 740/840/HP ZBook 14 models730955-001
Card reader board for use in HP EliteBook 750/850 models730821-001
Before removing the card reader board, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the following components:
a.Service cover (see
b.Battery (see
c.Fan (see
Fan on page 85)
d.Keyboard (see
e.Base enclosure (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Base enclosure on page 79)
Remove the card reader board:
1.Disconnect the larger card reader cable (1) and the smaller touchpad cable (2) from the the card reader
board.
2.Using a thin tool, pry up the left side of the board to disengage it from the top cover (3).
3.Remove the card reader board (4).
86Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Reverse this procedure to install the card reader board.
VGA/USB board
DescriptionSpare part number
VGA/USB board for use in HP EliteBook 740/840/HP ZBook 14 models730966-001
VGA/USB board for use in HP EliteBook 750/850 models730820-001
Before removing the VGA/USB board, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the following components:
a.Service cover (see
b.Battery (see
c.Fan (see
Fan on page 85)
d.Keyboard (see
e.Base enclosure (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Base enclosure on page 79)
Remove the VGA/USB board:
1.Disconnect the cable from the VGA/USB board (1).
2.Remove the two Phillips PM2.0×5.0 screws (2) that secure the VGA/USB board to the top cover.
Component replacement procedures87
3.Remove the VGA/USB board from the top cover (3).
Reverse this procedure to install the VGA/USB board.
Heat sink
NOTE:The heat sink spare part kit includes replacement thermal material.
Before removing the heat sink, follow these steps:
1.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect the power from the computer by unplugging the power cord from the computer.
3.Disconnect all external devices from the computer.
4.Remove the following components:
DescriptionSpare part number
For use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics730962-001
For use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics730963-001
For use only on HP EliteBook 750/850 models with discrete graphics732626-001
For use only on HP EliteBook 750/850 models with UMA graphics730815-001
the computer on, and then shut it down through the operating system.
a.Service cover (see
Service cover on page 57)
b.Battery (see
c.Fan (see
Battery on page 59)
Fan on page 85)
88Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
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