Hp 740 G1, 840 G1, 850 G1, 750 G1 User Manual

HP EliteBook 740 G1 Notebook PC HP EliteBook 840 G1 Notebook PC HP ZBook 14 Mobile Workstation HP EliteBook 750 G1 Notebook PC HP EliteBook 850 G1 Notebook PC
Maintenance and Service Guide
© Copyright 2013—2015 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: April 2015
Second Edition: November 2014
First Edition: September 2013
Document Part Number: 734761-003
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 8
Display ................................................................................................................................................................... 8
Top ......................................................................................................................................................................... 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Buttons and fingerprint reader (select models only) ....................................................................... 11
Keys ................................................................................................................................................... 12
Front ..................................................................................................................................................................... 13
Left ....................................................................................................................................................................... 15
Right ..................................................................................................................................................................... 16
Bottom ................................................................................................................................................................. 17
Service tag ........................................................................................................................................................... 19
3 Illustrated parts catalog .............................................................................................................................. 20
Computer major components ............................................................................................................................. 20
Display assembly subcomponents ..................................................................................................................... 31
HP EliteBook 740/840/ZBook 14 models ......................................................................................... 31
HP EliteBook 750/850 models .......................................................................................................... 32
Mass storage devices .......................................................................................................................................... 33
Plastics Kit ........................................................................................................................................................... 35
Miscellaneous parts ............................................................................................................................................. 36
Sequential part number listing ........................................................................................................................... 38
4 Removal and replacement procedures preliminary requirements .................................................................... 53
Tools required ...................................................................................................................................................... 53
Service considerations ........................................................................................................................................ 53
Plastic parts ....................................................................................................................................... 53
Cables and connectors ...................................................................................................................... 53
Drive handling ................................................................................................................................... 54
Grounding guidelines ........................................................................................................................................... 54
Electrostatic discharge damage ....................................................................................................... 54
Packaging and transporting guidelines ......................................................................... 55
Workstation guidelines ................................................................................ 55
vii
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 57
Component replacement procedures ................................................................................................................. 57
Service cover ..................................................................................................................................... 57
Battery ............................................................................................................................................... 59
Hard drive .......................................................................................................................................... 60
Solid-state drive (SSD) ...................................................................................................................... 62
RTC battery ........................................................................................................................................ 64
Memory module ................................................................................................................................ 65
WWAN module ................................................................................................................................... 67
WLAN module .................................................................................................................................... 69
Keyboard ........................................................................................................................................... 71
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 75
Component replacement procedures ................................................................................................................. 75
Display panel (non-touch) ................................................................................................................ 75
Base enclosure .................................................................................................................................. 79
Base enclosure (HP EliteBook 840/HP ZBook14 models) ............................................. 79
Base enclosure (HP EliteBook 850 models) ................................................................... 82
Fan ..................................................................................................................................................... 85
Card reader board ............................................................................................................................. 86
VGA/USB board .................................................................................................................................. 87
Heat sink ............................................................................................................................................ 88
Power button board .......................................................................................................................... 92
Fingerprint reader assembly ............................................................................................................. 94
System board .................................................................................................................................... 96
Speaker assembly ........................................................................................................................... 106
Display assembly ............................................................................................................................ 108
7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 ...................................................... 115
Using Computer Setup ....................................................................................................................................... 115
Starting Computer Setup ................................................................................................................ 115
Navigating and selecting in Computer Setup ................................................................................. 115
Restoring factory settings in Computer Setup ............................................................................... 116
Updating the BIOS ........................................................................................................................... 116
Determining the BIOS version ...................................................................................... 116
Downloading a BIOS update ......................................................................................... 117
HP Sure Start ................................................................................................................................... 117
Using MultiBoot ................................................................................................................................................. 118
About the boot device order ........................................................................................................... 118
Choosing MultiBoot preferences .................................................................................................... 118
viii
Setting a new boot order in Computer Setup .............................................................. 118
Dynamically choosing a boot device using the f9 prompt ........................................... 119
Setting a MultiBoot Express prompt ............................................................................ 119
Entering MultiBoot Express preferences ..................................................................... 119
Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 120
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 120
8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ................................................. 121
Using Computer Setup ....................................................................................................................................... 121
Starting Computer Setup ................................................................................................................ 121
Navigating and selecting in Computer Setup ................................................................................. 121
Restoring factory settings in Computer Setup ............................................................................... 122
Updating the BIOS ........................................................................................................................... 122
Determining the BIOS version ...................................................................................... 122
Downloading a BIOS update ......................................................................................... 123
HP Sure Start ................................................................................................................................... 123
Using MultiBoot ................................................................................................................................................. 124
About the boot device order ........................................................................................................... 124
Choosing MultiBoot preferences .................................................................................................... 124
Setting a new boot order in Computer Setup .............................................................. 124
Dynamically choosing a boot device using the f9 prompt ........................................... 125
Setting a MultiBoot Express prompt ............................................................................ 125
Entering MultiBoot Express preferences ..................................................................... 125
Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 126
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 126
9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ........................................................ 127
Starting Computer Setup .................................................................................................................................. 127
Using Computer Setup ....................................................................................................................................... 127
Navigating and selecting in Computer Setup ................................................................................. 127
Restoring factory settings in Computer Setup ............................................................................... 129
Updating the BIOS .............................................................................................................................................. 129
Determining the BIOS version ......................................................................................................... 129
Downloading a BIOS update ........................................................................................................... 130
HP Sure Start ..................................................................................................................................................... 130
Using MultiBoot ................................................................................................................................................. 131
About the boot device order ........................................................................................................... 131
Choosing MultiBoot preferences .................................................................................................... 131
Dynamically choosing a boot device using the f9 prompt ........................................... 131
Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 131
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 132
ix
10 Backup and recovery in Windows 8 ............................................................................................................ 133
Backing up your information ............................................................................................................................. 133
Performing a system recovery .......................................................................................................................... 134
Using the Windows recovery tools ................................................................................................. 134
Using f11 recovery tools ................................................................................................................. 135
Using Windows 8 operating system media (purchased separately) ............................................. 135
Using Windows Refresh for quick and easy recovery .................................................................... 136
Remove everything and reinstall Windows .................................................................................... 136
Using HP Software Setup ................................................................................................................ 137
11 Backup and recovery in Windows 7 ............................................................................................................ 138
Creating recovery media and backups .............................................................................................................. 138
Guidelines ........................................................................................................................................ 138
Creating recovery media with HP Recovery Disc Creator ............................................................... 138
Creating recovery media .............................................................................................. 139
Backing up your information .......................................................................................................... 139
Performing a system recovery .......................................................................................................................... 140
Using the Windows recovery tools ................................................................................................. 140
Using f11 recovery tools (select models only) ............................................................................... 142
Using Windows 7 operating system media .................................................................................... 142
12 Backup and Recovery in SUSE Linux ........................................................................................................... 144
Creating backups ............................................................................................................................................... 144
Backing up your information ............................................................................................................................. 144
Performing a system recovery .......................................................................................................................... 145
Remove everything and reinstall SLED ............................................................................................................. 145
13 Specifications .......................................................................................................................................... 147
Computer specifications–HP EliteBook 840/HP ZBook 14 models .................................................................. 147
Computer specifications–HP EliteBook 850 models ........................................................................................ 148
35.6-cm (14.0-in) HD SVA display specifications ............................................................................................. 148
35.6-cm (14.0-in) HD+ SVA display specifications ........................................................................................... 149
35.6-cm (14.0-in) HD+ SVA display specifications ........................................................................................... 150
39.6-cm (15.6-in) HD SVA display specifications ............................................................................................. 150
39.6-cm (15.6-in) FHD SVA display specifications ........................................................................................... 151
Hard drive specifications ................................................................................................................................... 151
Solid-state drive specifications ........................................................................................................................ 152
x
14 Statement of Volatility ............................................................................................................................ 153
HP Sure Start ..................................................................................................................................................... 154
Non-volatile memory usage ............................................................................................................................. 155
Questions and answers ..................................................................................................................................... 156
15 Power cord set requirements .................................................................................................................... 158
Requirements for all countries ......................................................................................................................... 158
Requirements for specific countries and regions ............................................................................................. 158
16 Recycling ................................................................................................................................................ 160
Index ........................................................................................................................................................... 161
xi
xii

1 Product description

Category Description HP
HP EliteBook 740 G1 Notebook PC
Product Name HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 750 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
Processors Offers the following processors:
Intel® Dual Core® i7-4600U 2.10-GHz processor (SC turbo up to 3.30-GHz; 4.0-MB L3 cache, 15 W)
Intel Dual Core® i7-4510U 2.00-GHz processor (SC turbo up to 3.10-GHz; 4.0-MB L3 cache, 15 W)
Intel Dual Core® i7-4500U 1.80-GHz processor (SC turbo up to 3.00-GHz; 4.0-MB L3 cache, 15 W)
Intel Dual Core i5-4310U 2.00-GHz processor (SC turbo up to 3.00-GHz; 3.0-MB L3 cache, 15 W)
Intel Dual Core i5-4300U 1.90-GHz processor (SC turbo up to 2.90-GHz; 3.0-MB L3 cache, 15 W)
Intel Dual Core i5-4210U 1.70-GHz processor (SC turbo up to 2.70-GHz; 3.0-MB L3 cache, 15 W)
Intel Dual Core i5-4200U 1.60-GHz processor (SC turbo up to 2.60-GHz; 3.0-MB L3 cache, 15 W)
EliteBook
740/840
√√√
HP ZBook
14
HP
EliteBook
750/850
Intel Dual Core i3-4030U 1.90-GHz processor; 3.0-MB L3 cache,
15 W)
Intel Dual Core i3-4010U 1.70-GHz processor; 3.0-MB L3 cache, 15 W)
Chipset Mobile Intel QM87 chipset √√√
Graphics Switchable discrete graphics: AMD Radeon™ HD 8750M, with
support for up to 5 displays through the APR
Internal graphics:
Universal memory architecture (UMA) with shared video memory with support for up to 3 displays through the APR
Intel HD Graphics 4400
Support dual-display ports through the dock
Supports hybrid (switchable) graphics
Switchable discrete graphics: AMD FirePro M4100, with
support for up to 5 displays through the APR
Support dual-display ports through the dock
1
Category Description HP
EliteBook
740/840
Supports hybrid (switchable) graphics
HP ZBook
14
HP
EliteBook
750/850
Panel All display assemblies include two or three wireless local area
network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables
(35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits display with and without webcam
(35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits display with and without webcam
(35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080) 250 nits capacitive touch display with webcam
(35.6-cm) 14.0-in LED, FHD, AG, SVA (1920×1080) 300 nits display with and without webcam
Memory Two customer-accessible/upgradable memory module slots
(39.6-cm) 15.6-in LED, FHD, AG, SVA (1920×1080) 200 nits display with and without webcam
(39.6-cm) 15.6-in LED, HD, AG, SVA (1368×768) 300 nits display with and without webcam
with the following specifications:
DDR3L-1600-MHz dual channel support
Supports 16384-MB of system RAM in the following configurations:
16384-MB (8192-MB×2)
12288-MB (8192-MB+4096-MB)
8192-MB (8192-MB×1 or 4096×2)
8192-MB (8192-MB×1 or 4096×2; not supported on computer models equipped with a 32-bit operating system)
6144-MB (4096-MB+2048-MB)
4096-MB (4096-MB×1 or 2048-MB×2)
2048-MB (2048×1)
√√
Two customer-accessible/upgradable memory module slots
with the following specifications:
DDR3L-1600-MHz dual channel support
Supports 16384-MB of system RAM in the following configurations:
2 Chapter 1 Product description
16384-MB (8192-MB×2)
8192-MB (8192-MB×1 or 4096×2)
8192-MB (8192-MB×1 or 4096×2; not supported on computer models equipped with a 32-bit operating system)
4096-MB (4096-MB×1 or 2048-MB×2)
Category Description HP
EliteBook
740/840
HP ZBook
14
HP
EliteBook
750/850
Primary storage Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and
7.0-mm (.28-in) thicknesses (all hard drives use the same bracket)
Customer-accessible
Supports the following hard drives:
1-TB, 5400-rpm
500-GB, 7200-rpm, self-encrypting drive (SED)
500-GB, 7200-rpm
500-GB, 5400-rpm, self-encrypting drive (SED, FIPS-140-2)
500-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
Supports the following SSDs:
256-GB SATA III, SED
240-GB, SATA III
180-GB, SATA III
128-GB
Supports the following hard drives:
1-TB, 5400-rpm
750-GB, 7200-rpm
500-GB, 7200-rpm, self-encrypting drive (SED)
500-GB, 7200-rpm
500-GB, 5400-rpm, self-encrypting drive (SED, FIPS-140-2)
320-GB, 7200-rpm
√√√
Supports the following SSDs:
512-GB
256-GB SATA III, SED
240-GB, SATA III
180-GB, SATA III
128-GB
Flash cache M.2 (NGFF) module
Intel SRT (Smart Response Technology)
32 GB
Supports "No Flash Cache" option
Not available with SSD or SED HDD
3
Category Description HP
EliteBook
740/840
HP ZBook
14
HP
EliteBook
750/850
Mini-card SSD M.2 (NGFF) Solid State Drive
120 GB
Not available if 32-GB flash cache is selected
Audio and video Two stereo speakers √√√
HD audio with DTS Sound Studio √√√
Integrated 720p HD webcam (supports no camera option) √√√
Integrated dual-array microphone √√√
Ethernet Intel® I218LM Gigabit Network Connection
S3/S4/S5 wake on LAN
Wireless Integrated wireless local area network (WLAN) options by way
of minicard
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter
Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter
Intel Centrino Advanced-N 6205 WLAN module
Intel Centrino Ultimate-N 6300 WLAN module
Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adaptor
Supports no WLAN option
√√√
√√√
Integrated wireless wide area network (WWAN) options by way
of wireless module
Two world-wide/5-band WWAN antennas built into display assembly
Secured by subscriber identity module (SIM, user-accessible behind battery)
Support for the following WWAN formats:
HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module
HP lt4112 LTE/HSPA+ Mobile Broadband Module
HP hs3110 HSPA+ Mobile Broadband Module
Supports no WWAN option
Supports WWAN after market option
External media cards Media reader slot supporting the following digital card formats:
Secure Digital (SD) Memory Card
SDHC
SDXC
Ports Offers the following ports: √√√
√√√
√√√
4 Chapter 1 Product description
Category Description HP
Headphone/microphone combo
Battery connector
DisplayPort 1.2
Docking connector
USB 3.0 ports (3)
USB 3.0 charging port
HP Smart AC adapter
RJ-45 (Ethernet)
Secondary battery connector
VGA (Dsub 15 pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs. standard aspect video
EliteBook
740/840
HP ZBook
14
HP
EliteBook
750/850
Keyboard/pointing devices
Gesture support: MultiTouch gestures enabled, two-finger
Taps enabled by default √√√
Supports two-way scroll √√√
On/off button √√√
Power requirements Supports the following HP Smart AC adapters:
Supports the following batteries:
Security Supports security cable lock √√√
Glass with chemical etched surface, dual-point, spill-resistant with drain, DuraKeys
scrolling, and pinch-zoom as default
65-W HP Smart AC adapter √√√
65-W HP Slim Smart AC adapter √√√
45-W HP Smart AC adapter
3-cell, 50-Wh, 4.45-Ah long-life battery
3-cell, 24-Wh, 2.2-Ah long-life battery
Secondary 6-cell, 60-Wh, 2.7-Ah battery
Secondary 6-cell, 60-Wh, 2.7-Ah battery √√
√√√
√√√
√√√
Supports fingerprint reader and no fingerprint reader option √√√
Supports Trusted Platform Module (TPM) 1.2 (Infineon, soldered
down) and TPM Enhanced Drive Lock
Integrated Smart Card reader (active) √√√
Full volume encryption √√√
Preboot authentication (password, Smart Card) √√√
Operating system Windows 7, Service Pack 1 √√√
√√√
5
Category Description HP
EliteBook
740/840
HP ZBook
14
HP
EliteBook
750/850
Windows 8 Multi-Language 64
Windows 8 Professional 64
Windows 8 License with Win 7 Downgrade
Preinstalled:
Windows® 8 ML 64
Windows 8 CH
Windows 8 EM
Windows 8 Professional 64
Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32
Windows 7 Home Premium 64 and 32 (not available with HP ZBook 14)
Windows 7 Professional 64 and 32
FreeDOS
SUSE Linux (SLED 11) SP2, 64-bit
Preinstalled:
Windows 8 Professional 64 with MSNA
Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32 with MSNA
Windows 7 Professional 64 and 32 with MSNA
√√√
Restore media—DR-DVD:
Windows 8 (available with any Windows 8 operating system and required with Windows 8 Professional downgrade operating system)
Windows 7 (available with any Windows 7 or Windows 8 downgrade operating system)
Restore media—OS-DVD:
Windows 8 Professional 64-bit (only available and required with Windows 8 Professional downgrade operating system)
Windows 8 64-bit
Windows 8 Country-Specific 64-bit
Windows 8 Emerging Market 64-bit
Windows 7 Home Premium 64- and 32-bit (available with any Windows 7 HP operating system except Asia-Pacific countries and regions and the People's Republic of China)
Windows 7 Professional 64- and 32-bit (available with any Windows 7 Professional or Windows 8 Professional downgrade except Asia-Pacific countries and regions and the People's Republic of China)
Certified: √√√
√√√
√√√
6 Chapter 1 Product description
Category Description HP
Microsoft WHQL
SuSE Linux Enterprise (SLED) 64-bit Service Pack 2
EliteBook
740/840
HP ZBook
14
HP
EliteBook
750/850
Web-only support:
Windows 8.1 Professional 64
Windows 8.1 Enterprise 64
Windows 8.1 Multi-Language 64
Windows 8.1 Emerging Markets 64
Windows 8.1 Chinese Market 64
Windows 8 Enterprise 64
Windows 7 Enterprise 64 and 32
Windows 7 Ultimate 64 and 32
Serviceability End user replaceable parts:
AC adapter
Battery
Hard drive/Solid-state drive
Keyboard
Memory module
WLAN module
WWAN module
M.2 (NGFF) Flash cache / SSD
√√√
√√√
7

2 External component identification

Display

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local
area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
For information on using the webcam, access HP Support Assistant. To access HP Support Assistant in Windows 8, on the Start screen, select the HP Support Assistant app. To access HP Support Assistant in Windows 7, select Start > Help and Support > User Guides.
(6) Internal display switch Turns off the display or initiates Sleep (Windows)/Suspend (Linux) if
the display is closed while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides in Windows 8, select the HP Support Assistant app on the
8 Chapter 2 External component identification
Component Description
Start screen, select My computer, and then select User guides. TO access the user guides in Windows 7, select Start > Help and Support > User Guides.
Top

TouchPad

Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad zone Moves the pointer and selects or activates items on the screen.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right pointing stick button Functions like the right button on an external mouse.
(6) Right TouchPad button Functions like the right button on an external mouse.
Top 9

Lights

Component Description
(1)
(2) Caps lock light On: Caps lock is on.
(3) Microphone mute light
(4) Num lock light On: Num lock is on.
(5)
(6)
Power light
Wireless light
Mute light
On: The computer is on.
Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux).
Off: The computer is off (Windows) or in Hibernation (Linux).
Amber: microphone sound is off.
Off: microphone sound is on.
White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Amber: Computer sound is off.
Off: Computer sound is on.
10 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

Component Description
(1)
Power button
When the computer is off, press the button to turn on the computer.
When the computer is on, press the button briefly to initiate Sleep.
When the computer is in the Sleep state, press the button briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and operating system shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
Windows 8:
From the Start screen, type power, select Settings, and then select Power Options.
Windows 7:
Select Start > Control Panel > System and Security > Power Options.
Linux:
1. Select Computer > Control Center.
Top 11
Component Description
2. In the left pane, click System, and then click Power
Management in the right pane.
(2) Speakers (2) Produce sound.

Keys

(3)
(4) Volume mute button Mutes and restores speaker sound.
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
logon.
Component Description
(1) esc key (Windows only) Displays system information when pressed in
(2) fn key (Windows) Executes frequently used system functions when
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
Windows button (Windows only) Returns you to the Start screen from an open
12 Chapter 2 External component identification
combination with the fn key.
pressed in combination with a function key, the num lk key, or the esc key.
(Linux) Executes frequently used system functions when pressed in combination with a function key.
app or the Windows desktop.
NOTE: Pressing the Windows button again will return you to
the previous screen.
combination with the fn key.
numeric keypad.

Front

Component Description
Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
(6) num lk key Turns the embedded numeric keypad on and off when pressed
in combination with the fn key.
(Linux) Alternates between the navigational and numeric functions on the integrated numeric keypad.
Component Description
(1)
(2)
(3)
Wireless light
Power light
AC adapter/Battery light
White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
On: The computer is on.
Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux).
Off: The computer is off or in Hibernation (Linux).
White: The computer is connected to external power and the battery is charged from 90 to 99 percent.
Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.
Front 13
Component Description
Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: The battery is fully charged.
(4)
Hard drive light
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard drive.
14 Chapter 2 External component identification

Left

Component Description
(1)
(2) Vent Enables airflow to cool internal components.
(3)
(4)
(5)
(6) Smart card reader (select models only) Supports optional smart cards.
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
External VGA monitor port Connects an external VGA monitor or projector.
USB 3.0 charging port Connects optional USB 3.0 devices and provides enhanced USB
power performance. The USB charging port can also charge select models of cell phones and MP3 players, even when the computer is off.
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB
power performance.
Left 15

Right

Component Description
(1)
(2)
(3) Memory card reader Reads data from and writes data to memory cards such as
(4)
Audio-out (headphone) jack/Audio-in (microphone) jack
DisplayPort Connects an optional digital display device, such as a high-
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access the user guides:
Windows 8: Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
Windows 7: Select Start > Help and Support > User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in (microphone).
performance monitor or projector.
Secure Digital (SD).
power performance.
(5)
(6) Docking connector Connects an optional docking device.
(7)
RJ-45 (network) jack Connects a network cable.
Power connector Connects an AC adapter.
16 Chapter 2 External component identification

Bottom

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Accessory battery connector Connects an optional accessory battery.
(2) Service cover Provides access to the hard drive bay, the wireless LAN
(3)
(4)
(5) Vents (2) Enable airflow to cool internal components.
(6)
Service cover release latch Releases the service cover on the computer.
Service cover release lock Locks service cover.
SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The
(WLAN) module slot, the WWAN module slot, and the memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
SIM slot is located inside the battery bay.
Bottom 17
Component Description
(1) Service cover Provides access to the hard drive bay, the
wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.
CAUTION: To prevent an unresponsive
system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support
Assistant app.
(2)
(3)
(4) Vents (3) Enable airflow to cool internal components.
Service cover release latch Releases the service cover on the computer.
Service cover release lock Locks the service cover.
18 Chapter 2 External component identification
Component Description
NOTE: The computer fan starts up
automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(5)

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See
on page 59 for battery removal instructions.
Item Component Description
(1) Product name This is the product name affixed to the front of
SIM slot (select models only) Supports a wireless subscriber identity module
(SIM). The SIM slot is located inside the battery bay.
Battery
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
(3) Part number/Product number (p/n) This number provides specific information about
(4) Warranty period This number describes the duration of the warranty period
(5) Model description This is the alphanumeric identifier used to locate
each product.
the product’s hardware components. The part number helps a service technician determine what components and parts are needed.
for the computer.
documents, drivers, and support for the computer.
Service tag 19

3 Illustrated parts catalog

Computer major components

IMPORTANT: For system board (16) replacement on serial numbers xxx501xxxx and below, you must use a
conversion kit (see product description for “(Gold Conversion Kit)” in the section marked 16a of the table below). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for “(Gold)”).
20 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
(1) Display assembly: Non-touch display assemblies are spared at the subcomponent level only. For more display assembly
spare part information, see
Touch screen display assemblies are only spared as whole units.
Display assembly, 14-inch, HD+, for use in HP EliteBook 740/840 models 737735-001
Display assembly, 14-inch, HD+, for use in HP ZBook 14 models 739848-001
Display assembly, 15-inch, HD, for use in HP EliteBook 750/850 models 766680-001
(2) Keyboard (includes cables)
NOTE: For a detailed list of available keyboards, see
With pointing stick; no backlight 730794-xx1
Backlit, with pointing stick 731179-xx1
(3) Top cover (includes TouchPad):
For use on HP EliteBook 740/840 models 730964-001
For use on HP ZBook 14 730965-001
For use on HP EliteBook 750/850 models 730800-001
(4) Power button board
Display assembly subcomponents on page 31.
Sequential part number listing on page 38.
For use on HP EliteBook 740/840/HP ZBook 14 models 730959-001
For use on HP EliteBook 750/850 models 730822-001
(5) RTC battery 665733-001
(6) Touchpad
For use in EliteBook 740/840 models 797437-001
For use in ZBook 14 models 797438-001
For use in EliteBook 750/850 models 797431-001
Card reader board (not illustrated)
For use on HP EliteBook 740/840/HP ZBook 14 models 730955-001
For use on HP EliteBook 750/850 models 730821-001
(7) Speaker assembly (includes cable) 730798-001
(8) VGA/USB board
For use in HP EliteBook 740/840/HP ZBook 14 models 730966-001
For use in HP EliteBook 750/850 models 730820-001
(9) Fingerprint reader board (includes cable, bracket, and insulator)
For use in HP EliteBook 740/840/HP ZBook 14 models 730956-001
For use in HP EliteBook 750/850 models 730817-001
(10) Battery (Li ion):
6-cell, 60-Wh, 2.7-Ah (for use in EliteBook 740/840 and ZBook 14 models) 719796-001
Computer major components 21
Item Component Spare part
3-cell, 50-Wh, 4.5-Ah 717376-001
3-cell, 24-Wh, 2.4-Ah 717375-001
(11) Fan (includes cable) 730792-001
Heat sink (includes replacement thermal material):
(12) Hard drive (does not include hard drive bracket or screws):
1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models) 766644-001
1-TB, 5400-rpm, 2.5-inch 676521-001
number
1-TB, 5400-rpm hard drive, locked, for use in EliteBook 740/840 models (does not include hard drive
bracket or screws)
1-TB, 5400-rpm, locked 763529-001
750-GB, 7200-rpm, 2.5-inch, for use in EliteBook 740/840 and ZBook 14 models 633252-001
500-GB, 7200-rpm, 7-mm, SED 703268-001
500-GB, 7200-rpm, 2.5-inch, SED 683801-001
500-GB, 7200-rpm, 7-mm 703267-001
500-GB, 7200-rpm, 7-mm, locked (HGST), for use in EliteBook 740/840 and ZBook 14 models 782123-001
500-GB, 5400-rpm, 7-mm 683802-001
500-GB, 5400-rpm, 7-mm, FIPS 730946-001
500-GB, 5400-rpm, 7-mm, locked (SGT), for use in EliteBook 740/840 and ZBook 14 models 773555-001
500-GB, 5400-rpm, 7-mm, locked (SGT), for use in EliteBook 740/840 and ZBook 14 models 776626-001
320-GB, 7200-rpm, 7-mm 634862-001
320-GB, 5400-rpm, 7-mm, WD, locked, for use in EliteBook 740/840 and ZBook 14 models 789520-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 730793-001
(13) For use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics 730962-001
(14) For use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics 730963-001
776476-001
For use only on HP EliteBook 750/850 models with discrete graphics 732626-001
For use only on HP EliteBook 750/850 models with UMA graphics 730815-001
(15) Memory modules (PC3L, 12800, 1600-MHz):
8-GB memory module 693374-001
4-GB memory module 691740-001
(16) System board (includes replacement thermal material):
System board for use in models with discrete graphics:
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use in EliteBook 750/850 models (Gold)
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system for use in EliteBook 750/850 models (Gold)
22 Chapter 3 Illustrated parts catalog
802519-601
802519-501
Item Component Spare part
number
Intel Core i7-4600U processor for use with models without the Windows 8 operating system for use in EliteBook 750/850 models (Gold)
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system (Gold) 802518-601
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system (Gold) 802518-501
Intel Core i7-4600U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i7-4600U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i7-4510U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
802519-001
802518-001
802522-601
802522-501
802522-001
802536-601
802536-501
802536-001
802528-601
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i7-4510U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i7-4500U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i7-4500U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4310U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold)
802528-501
802528-001
802524-601
802524-501
802524-001
802525-601
802525-501
802525-001
802534-601
802534-501
802534-001
Computer major components 23
Item Component Spare part
number
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i5-4310U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 andv 750/850 models (Gold)
Intel Core i5-4300U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i5-4300U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold)
802527-601
802527-501
802527-001
802512-601
802512-501
802512-001
802521-601
802521-501
802521-001
802532-601
802532-501
Intel Core i5-4210U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i5-4210U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4200U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold)
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold)
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold)
Intel Core i5-4200U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold)
Intel Core i3-4030U processor for use with the Windows 8 Professional operating system (Gold) 802530-601
802532-001
802526-601
802526-501
802526-001
802517-601
802517-501
802517-001
802520-601
802520-501
802520-001
24 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
System board for use in models with UMA graphics:
Intel Core i3-4030U processor for use with the Windows 8 Standard operating system (Gold) 802530-501
Intel Core i3-4030U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i3-4010U processor for use with the Windows 8 Professional operating system (Gold) 802515-601
Intel Core i3-4010U processor for use with the Windows 8 Standard operating system (Gold) 802515-501
Intel Core i3-4010U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system (Gold) 802535-601
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system (Gold) 802535-501
Intel Core i7-4510U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system (Gold) 802523-601
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system (Gold) 802523-501
Intel Core i7-4500U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system (Gold) 802533-601
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system (Gold) 802533-501
802530-001
802515-001
802535-001
802523-001
Intel Core i5-4310U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system (Gold) 802511-601
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system (Gold) 802511-501
Intel Core i5-4300U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system (Gold) 802531-601
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system (Gold) 802531-501
Intel Core i5-4210U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system (Gold) 802516-601
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system (Gold) 802516-501
Intel Core i5-4200U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i3-4030U processor for use with the Windows 8 Professional operating system (Gold) 802529-601
Intel Core i3-4030U processor for use with the Windows 8 Standard operating system (Gold) 802529-501
Intel Core i3-4030U processor for use with models without the Windows 8 operating system (Gold)
802533-001
802511-001
802531-001
802516-001
802529-001
Intel Core i3-4010U processor for use with the Windows 8 Professional operating system (Gold) 802514-601
Intel Core i3-4010U processor for use with the Windows 8 Standard operating system (Gold) 802514-501
Computer major components 25
Item Component Spare part
number
(16a) System board (Gold Conversion Kits) (includes replacement thermal material):
System board conversion kit for use in models with discrete graphics:
Intel Core i3-4010U processor for use with models without the Windows 8 operating system (Gold)
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4600U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i7-4600U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
802514-001
802522-6C1
802522-5C1
802522-0C1
802518-6C1
802518-5C1
802518-0C1
802528-6C1
802528-5C1
Intel Core i7-4510U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i7-4510U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i7-4500U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i7-4500U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
802528-0C1
802536-6C1
802536-5C1
802536-0C1
802524-6C1
802524-5C1
802524-0C1
802525-6C1
802525-5C1
802525-0C1
802527-6C1
26 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4310U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4310U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 andv 750/850 models (Gold Conversion Kit)
Intel Core i5-4300U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4300U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
802527-5C1
802527-0C1
802534-6C1
802534-5C1
802534-0C1
802512–6C1
802512–5C1
802512–0C1
802521-6C1
802521-5C1
802521-0C1
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4210U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4210U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4200U processor for use with models without the Windows 8 operating system for use in ZBook 14 models (Gold Conversion Kit)
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
802526-6C1
802526-5C1
802526-0C1
802532-6C1
802532-5C1
802532-0C1
802520-6C1
802520-5C1
802520-0C1
802516-6C1
802516-5C1
Computer major components 27
Item Component Spare part
number
System board for use in models with UMA graphics:
Intel Core i5-4200U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i3-4030U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i3-4030U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i3-4030U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i3-4010U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i3-4010U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i3-4010U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use in EliteBook 750/850 models (Gold Conversion Kit)
Intel Core i7-4600U processor for use with the Windows 8 Standard operating system for use in EliteBook 750/850 models (Gold Conversion Kit)
Intel Core i7-4600U processor for use with models without the Windows 8 operating system for use in EliteBook 750/850 models (Gold Conversion Kit)
802516-0C1
802530-6C1
802530-5C1
802530-0C1
802514-6C1
802514-5C1
802514-0C1
802519-6C1
802519-5C1
802519-0C1
Intel Core i7-4510U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i7-4510U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i7-4510U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i7-4500U processor for use with the Windows 8 Professional operating system(Gold Conversion Kit)
Intel Core i7-4500U processor for use with the Windows 8 Standard operating system(Gold Conversion Kit)
Intel Core i7-4500U processor for use with models without the Windows 8 operating system(Gold Conversion Kit)
Intel Core i5-4310U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i5-4310U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i5-4310U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i5-4300U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i5-4300U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
802535-6C1
802535-5C1
802535-0C1
802523-6C1
802523-5C1
802523-0C1
802533-6C1
802533-5C1
802533-0C1
802511-6C1
802511-5C1
28 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
Intel Core i5-4300U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i5-4210U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i5-4210U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i5-4210U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i5-4200U processor for use with the Windows 8 Professional operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4200U processor for use with the Windows 8 Standard operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i5-4200U processor for use with models without the Windows 8 operating system for use in EliteBook 740/840 and 750/850 models (Gold Conversion Kit)
Intel Core i3-4030U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
Intel Core i3-4030U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i3-4030U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
Intel Core i3-4010U processor for use with the Windows 8 Professional operating system (Gold Conversion Kit)
802511-0C1
802531-6C1
802531-5C1
802531-0C1
802517-6C1
802517-5C1
802517-0C1
802529-6C1
802529-5C1
802529-0C1
802515-6C1
(17) WLAN module:
Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 710661-001
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 717381-001
Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi + BT4.0 717382-001
Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter 697316-001
Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 combo adapter 717384-001
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 (for use in Indonesia) 747832-001
(18) WWAN module:
HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 704030-001
HP lt4112 LTE/HSPA+ Gobi 4G Module 704031-001
HP hs3110 HSPA+ Mobile Broadband Module 723895-001
(19) Base enclosure (includes RJ-45 door with spring)
For use only on HP EliteBook 740/840 models 765809-001
Intel Core i3-4010U processor for use with the Windows 8 Standard operating system (Gold Conversion Kit)
Intel Core i3-4010U processor for use with models without the Windows 8 operating system (Gold Conversion Kit)
802515-5C1
802515-0C1
For use only on HP ZBook 14 models 765810-001
Computer major components 29
Item Component Spare part
For use only on HP EliteBook 750/850 models 730813-001
For use only on HP EliteBook 750/850 models, ESD 765811-001
Rubber Kit (not illustrated; includes rubber screw covers): 730796-001
(20) Solid-state drive (SSD) (includes hard drive bracket and screws)
512-GB 752240-001
256-GB, Self-encrypting drive (SED) 731194-001
256-GB, Self-encrypting drive (SED), OPAL 766013-001
256-GB 766643-001
256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 780090-001
256-GB, Self-encrypting drive (SED), locked 799300-001
256-GB, locked, SMSG 800584-001
240-GB 732680-001
180-GB 732678-001
180-GB, Self-encrypting drive (SED) 786173-001
128-GB (for use only in HP EliteBook 750/850 models) 744483-001
number
128-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 766678-001
128-GB, locked, SanDisk 795941-001
120-GB 732681-001
120-GB, M.2 (for use only in HP EliteBook 750/850) 786035-001
32-GB M.2 743008-001
(21) Service cover
For use only on HP EliteBook 840 models with a touch screen 766324-001
For use only on HP EliteBook 740 models with a touch screen 784452-001
For use only on HP EliteBook 840/HP ZBook 14 models; RCTO 745311-001
For use only on HP ZBook 14 models 730961-001
For use only on HP EliteBook 850 models with a touch screen 766327-001
For use only on HP EliteBook 750 models with a touch screen 784479-001
For use only on HP EliteBook 850 models; for RCTO 745310-001
30 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

HP EliteBook 740/840/ZBook 14 models

Item Component Spare part number
(1) Display bezel:
For use only on HP EliteBook 840 models 730952-001
For use in HP EliteBook 740 models 784451-001
For use on HP ZBook 14 models 730953-001
(2) Webcam 730542-001
Microphone module (not illustrated) 730795-001
(3) Antenna cables and transceivers (WLAN and WWAN) 730947-001
(4) Display panel cable (includes webcam/microphone module cable) 730954-001
Display assembly subcomponents 31
Item Component Spare part number
(5) (35.6-cm) 14.0-in, LED, AntiGlare display panel:
HD, SVA (1366×768), 200 nits 737657-001
HD+, SVA (1920×1080), 250 nits 737658-001
FHD, SVA (1920×1080) 300 nits 737659-001
(6) Display Hinge Kit (includes left and right hinges and hinge covers):
For use in HP EliteBook 740/840 models 730957-001
For use in HP ZBook 14 models 737660-001
(7) Display enclosure (includes 4 transceivers with antennas)
For use in HP EliteBook 740/840 models 730949-001
For use in HP ZBook 14 models 730948-001

HP EliteBook 750/850 models

32 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display bezel
For use in HP EliteBook 850 models 730814-001
For use in HP EliteBook 750 models 784478-001
(2) Webcam 730542-001
Microphone module (not illustrated) 730795-001
(3) (39.6-cm) 15.6-in, LED, AntiGlare display panel:
FHD, SVA (1920×1080) 200 nits 733684-001
HD, SVA (1368×768) 300 nits 733685-001
(4) Display panel cable (includes webcam/microphone module cable) 730801-001
(5) Antenna cables and transceivers (WLAN and WWAN) 736678-001
(6) Display Hinge Kit (includes left and right hinges and hinge covers): 730819-001
(7) Display enclosure (includes 4 transceivers with antennas) 730811-001

Mass storage devices

Item Description Spare part number
(1) Hard Drive Hardware Kit, includes bracket 730793-001
Mass storage devices 33
Item Description Spare part number
(2) Hard drive (does not include hard drive bracket or screws):
1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models) 766644-001
1-TB, 5400-rpm, 2.5-inch 676521-001
1-TB, 5400-rpm, locked (for use in EliteBook 750/850 models) 776476-001
1-TB, 5400-rpm, locked 763529-001
750-GB, 7200-rpm, 2.5-inch (for use in EliteBook 740/840 and ZBook 14 models) 633252-001
500-GB, 7200-rpm, 7-mm, SED 703268-001
500-GB, 7200-rpm, 2.5-inch, SED 683801-001
500-GB, 7200-rpm, 7-mm 703267-001
500-GB, 7200-rpm, 7-mm, locked (HGST)(for use in EliteBook 740/840 and ZBook 14
models)
500-GB, 5400-rpm, 7-mm 683802-001
500-GB, 5400-rpm, 7-mm, FIPS 730946-001
500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14
models)
500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14
models)
320-GB, 7200-rpm, 7-mm 634862-001
320-GB, 5400-rpm, 7-mm, WD, locked (for use in EliteBook 740/840 and ZBook 14 models) 789520-001
(3) Solid-state drive (includes hard drive bracket and screws):
512-GB 752240-001
256-GB, Self-encrypting drive (SED) 731194-001
256-GB, Self-encrypting drive (SED), OPAL 766013-001
256-GB 766643-001
256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 780090-001
256-GB, Self-encrypting drive (SED), locked 799300-001
256-GB, locked, SMSG 800584-001
782123-001
773555-001
776626-001
240-GB 732680-001
180-GB 732678-001
180-GB, Self-encrypting drive (SED) 786173-001
128-GB (for use only in HP EliteBook 15 models) 744483-001
128-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 766678-001
128-GB, locked, SanDisk 795941-001
120-GB 732681-001
34 Chapter 3 Illustrated parts catalog
Item Description Spare part number
120-GB, M.2 (for use only in HP EliteBook 750/850) 786035-001
32-GB 743008-001

Plastics Kit

Item Description Spare part number
Plastics Kit for use only on HP EliteBook 740/840 models 730958-001
Plastics Kit for use only on HP ZBook 14 models 739558-001
Plastics Kit for use only on HP EliteBook 750/850 models 730802-001
(1) SD card insert, illustrated
(2) Fingerprint reader insert
(3) RJ-45 spring
(4) RJ-45 door
Plastics Kit 35

Miscellaneous parts

Component Spare part number
AC adapter:
90-W HP Smart AC adapter (PFC) for use only in Elitebook 750/850 models 693712-001
45-W HP Smart AC adapter (non-PFC, EM, 3-wire) 742437-001
65-W HP Smart AC travel adapter (non-PFC) 693716-001
65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001
65-W HP Smart AC adapter (RC/V, EM, 3-wire) for use in India and the People’s Republic of China 693710-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Denmark 490371-081
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom and Singapore 490371-031
Power cord (3-pin, black, 1.83-m):
For use in Argentina 755530-D01
For use in Australia 755530-011
For use in Brazil 755530-202
For use in the People’s Republic of China 755530-AA1
For use in Denmark 755530-081
For use in Europe 755530-021
For use in India 755530-D61
For use in Israel 755530-BB1
36 Chapter 3 Illustrated parts catalog
Component Spare part number
For use in Italy 755530-061
For use in Japan 755530-291
For use in North America 755530-001
For use in South Africa 755530-AR1
For use in South Korea 755530-AD1
For use in Switzerland 755530-111
For use in Taiwan 755530-AB1
For use in Thailand 755530-201
For use in the United Kingdom and Singapore 755530-031
Power cord, 1.8 m, 2-pin, for use in Japan 753361-001
Power cord, 1.0 m, 2-pin, for use in Japan 762689-001
Travel Smart DC cable, 3 W 630380-001
Cable lock 575921-001
Mouse
USB, optical, travel 434594-001
USB, laser 674318-001
Screw Kit 730797-001
Cases
Professional top load case 705621-001
Top load case 679921-001
HP Business Slim Top Load Case 718549-001
HP Business Top Load Case 718550-001
Display Port to HDMI adapter 617450-001
Miscellaneous parts 37

Sequential part number listing

CSR flag designations:
A = Mandatory
B = Optional
C = Service technician recommended
N = Non-user replaceable
IMPORTANT: For system board replacement on serial numbers xxx501xxxx and below, you must use a
conversion kit (see product description for “(Gold Conversion Kit)”). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for “(Gold)”).
Spare part number
490371-001 A Power cord for use on all computer models in North America (3-pin, black, 1.83-m)
490371-011 A Power cord for use on all computer models in Australia (3-pin, black, 1.83-m)
490371-021 A Power cord for use on all computer models in Europe (3-pin, black, 1.83-m)
490371-031 A Power cord for use on all computer models in the United Kingdom and Singapore (3-pin, black, 1.83-m)
490371-061 A Power cord for use on all computer models in Italy (3-pin, black, 1.83-m)
490371-081 A Power cord for use on all computer models in Denmark (3-pin, black, 1.83-m)
490371-111 A Power cord for use on all computer models in Switzerland (3-pin, black, 1.83-m)
490371-201 A Power cord for use on all computer models in Thailand (3-pin, black, 1.83-m)
490371-202 A Power cord for use on all computer models in Brazil (3-pin, black, 1.83-m)
490371-291 A Power cord for use on all computer models in Japan (3-pin, black, 1.83-m)
490371-AA1 A Power cord for use on all computer models in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 A Power cord for use on all computer models in Taiwan (3-pin, black, 1.83-m)
490371-AD1 A Power cord for use on all computer models in South Korea (3-pin, black, 1.83-m)
490371-AR1 A Power cord for use on all computer models in South Africa (3-pin, black, 1.83-m)
490371-BB1 A Power cord for use on all computer models in Israel (3-pin, black, 1.83-m)
CSR flag
Description
490371-D01 A Power cord for use on all computer models in Argentina (3-pin, black, 1.83-m)
572511-001 A Intel Centrino Ultimate-N 6300 WLAN module
575921-001 A Cable lock
617450-001 A Display Port to HDMI adapter
630380-001 A Travel Smart DC cable, 3 W
633252-001 A 750-GB, 7200-rpm, 2.5-inch (for use in EliteBook 740/840 and ZBook 14 models)
634862-001 A 320-GB, 5400-rpm, 7-mm hard drive (does not include hard drive bracket or screws)
665733-001 N RTC battery
674318-001 A Mouse, USB, laser
38 Chapter 3 Illustrated parts catalog
Spare part number
676521-001 A 1-TB, 5400-rpm, 2.5-inch hard drive (does not include hard drive bracket or screws)
679921-001 A Top load case
683801-001 A 500-GB, 7200-rpm, 2.5-inch, SED hard drive (does not include hard drive bracket or screws)
683802-001 A 500-GB, 5400-rpm, 7-mm hard drive (does not include hard drive bracket or screws)
691740-001 A 4-GB memory module (PC3L, 12800, 1600-MHz)
693374-001 A 8-GB memory module (PC3L, 12800, 1600-MHz)
693710-001 A 65-W HP Smart AC adapter (RC/V, EM, 3-wire) for use in India and the People’s Republic of China
693711-001 A 65-W HP Smart AC adapter (non-PFC, 3-wire)
693712-001 A 90-W HP Smart AC adapter (PFC) for use only in Elitebook 750/850 models
693716-001 A 90-W HP Smart AC travel adapter (non-PFC)
697316-001 A Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter
703267-001 A 500-GB, 7200-rpm, 7-mm hard drive (does not include hard drive bracket or screws)
703268-001 A 500-GB, 7200-rpm, 7-mm, SED hard drive (does not include hard drive bracket or screws)
704030-001 A HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module
704031-001 A HP lt4112 LTE/HSPA+ Gobi 4G Module
CSR flag
Description
705621-001 A Professional top load case
710661-001 A Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 WLAN module
717375-001 A 3-cell, 24-Wh, 2.40-Ah, Li-ion battery
717376-001 A 3-cell, 50-Wh, 4.50-Ah, Li-ion battery
717381-001 A Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0
717382-001 A Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi + BT4.0
717384-001 A Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 combo adapter
718549-001 A HP Business Slim Top Load Case
718550-001 A HP Business Top Load Case
719796-001 A 6-cell, 60-Wh, 2.7-Ah, Li-ion battery (for use in EliteBook 740/840 and ZBook 14 models)
723895-001 A HP hs3110 HSPA+ Mobile Broadband Module
730542-001 N Webcam module
730792-001 C Fan (includes cable)
730793-001 A Hard Drive Hardware Kit (includes the hard drive bracket and screws)
730794-001 B Keyboard with pointing stick for use in the United States (includes keyboard cable and pointing
stick cable)
730794-031 B Keyboard with pointing stick for use in the United Kingdom and Singapore (includes keyboard cable and
pointing stick cable)
730794-041 B Keyboard with pointing stick for use in Germany (includes keyboard cable and pointing stick cable)
Sequential part number listing 39
Spare part number
730794-051 B Keyboard with pointing stick for use in France (includes keyboard cable and pointing stick cable)
730794-061 B Keyboard with pointing stick for use in Italy (includes keyboard cable and pointing stick cable)
730794-071 B Keyboard with pointing stick for use in Spain (includes keyboard cable and pointing stick cable)
730794-081 B Keyboard with pointing stick for use in Denmark (includes keyboard cable and pointing stick cable)
730794-091 B Keyboard with pointing stick for use in Norway (includes keyboard cable and pointing stick cable)
730794-131 B Keyboard with pointing stick for use in Portugal (includes keyboard cable and pointing stick cable)
730794-141 B Keyboard with pointing stick for use in Turkey (includes keyboard cable and pointing stick cable)
730794-151 B Keyboard with pointing stick for use in Greece (includes keyboard cable and pointing stick cable)
730794-161 B Keyboard with pointing stick for use in Latin America (includes keyboard cable and pointing stick cable)
730794-171 B Keyboard with pointing stick for use in Saudi Arabia (includes keyboard cable and pointing stick cable)
730794-201 B Keyboard with pointing stick for use in Brazil (includes keyboard cable and pointing stick cable)
730794-211 B Keyboard with pointing stick for use in Hungary (includes keyboard cable and pointing stick cable)
730794-251 B Keyboard with pointing stick for use in Russia (includes keyboard cable and pointing stick cable)
730794-261 B Keyboard with pointing stick for use in Bulgaria (includes keyboard cable and pointing stick cable)
730794-271 B Keyboard with pointing stick for use in Romania (includes keyboard cable and pointing stick cable)
CSR flag
Description
730794-281 B Keyboard with pointing stick for use in Thailand (includes keyboard cable and pointing stick cable)
730794-291 B Keyboard with pointing stick for use in Japan (includes keyboard cable and pointing stick cable)
730794-A41 B Keyboard with pointing stick for use in Belgium (includes keyboard cable and pointing stick cable)
730794-AB1 B Keyboard with pointing stick for use in Taiwan (includes keyboard cable and pointing stick cable)
730794-AD1 B Keyboard with pointing stick for use in South Korea (includes keyboard cable and pointing stick cable)
730794-B31 B Keyboard with pointing stick for use in the Netherlands (includes keyboard cable and pointing
stick cable)
730794-B71 B Keyboard with pointing stick for use in Sweden and Finland (includes keyboard cable and pointing
stick cable)
730794-BA1 B Keyboard with pointing stick for use in Slovenia (includes keyboard cable and pointing stick cable)
730794-BB1 B Keyboard with pointing stick for use in Israel (includes keyboard cable and pointing stick cable)
730794-BG1 B Keyboard with pointing stick for use in Switzerland (includes keyboard cable and pointing stick cable)
730794-D61 B Keyboard with pointing stick for use in India (includes keyboard cable and pointing stick cable)
730794-DB1 B Keyboard with pointing stick for use in Canada (includes keyboard cable and pointing stick cable)
730794-DD1 B Keyboard with pointing stick for use in Iceland (includes keyboard cable and pointing stick cable)
730794-FL1 B Keyboard with pointing stick for use in the Czech Republic and Slovakia (includes keyboard cable and
pointing stick cable)
730794-FP1 B Keyboard with pointing stick for use in Northwest Africa (includes keyboard cable and pointing
stick cable)
730795-001 N Microphone module
40 Chapter 3 Illustrated parts catalog
Spare part number
730796-001 A Rubber Kit (includes rubber screw covers)
730797-001 N Screw Kit
730798-001 N Speaker assembly (includes cable)
730800-001 N Top cover for use only on HP EliiteBook 750/850 models (includes TouchPad)
730801-001 N Display panel cable for use only on HP EliteBook 750/850 models
730802-001 N Plastics Kit for use only on HP EliteBook 850 models (includes SD card insert, RJ-45 door, fingerprint
730811-001 N Display enclosure for use in HP EliteBook 850 models (includes 4 transceivers with antennas)
730813-001 C Base enclosure for use only on HP EliteBook 750/850 models, ESD (includes RJ-45 door with spring)
730814-001 A Display bezel for use only on HP EliteBook 850 models
730815-001 N Heat sink for use only on HP EliteBook 750/850 models with UMA graphics (includes replacement
730817-001 N Fingerprint reader assembly for use in HP EliteBook 750/850 models (includes cable, bracket, and
730819-001 N Display Hinge Kit for use only on HP EliteBook 750/850 models (includes left and right hinges and hinge
CSR
Description
flag
reader insert, and RJ-45 spring)
thermal material)
insulator)
covers)
730820-001 C VGA/USB board for use in HP EliteBook 750/850 models
730821-001 C Card reader board for use in HP EliteBook 850 models
730822-001 N Power button board for use in HP EliteBook 750/850 models
730946-001 A 500-GB, 5400-rpm, 7-mm, FIPS hard drive (does not include hard drive bracket or screws)
730947-001 N Antennas (WLAN, WWAN) for use only on HP EliteBook 740/840/HP ZBook 14 models
730948-001 N Display enclosure for use in HP ZBook 14 models (includes 4 transceivers with antennas)
730949-001 N Display enclosure for use in HP EliteBook 740/840 models (includes 4 transceivers with antennas)
730952-001 N Display bezel for use only on HP EliteBook 840 models
730953-001 N Display bezel for use only on HP ZBook 14 models
730954-001 N Display panel cable for use only on HP EliteBook 740/840/HP ZBook 14 models
730955-001 C Card reader board for use in HP EliteBook 740/840/ZBook 14 models
730956-001 N Fingerprint reader assembly for use in HP EliteBook 740/840/HP ZBook 14 models (includes cable,
bracket, and insulator)
730957-001 N Display Hinge Kit for use only on HP EliteBook 740/840 models (includes left and right hinges and hinge
covers)
730958-001 C Plastics Kit for use only on HP EliteBook 740/840 models (includes SD card insert, RJ-45 door,
fingerprint reader insert, and RJ-45 spring)
730959-001 N Power button board for use in HP EliteBook 740/840/HP ZBook 14 models
730961-001 A Service cover for use only on HP ZBook 14 models
730962-001 N Heat sink for use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics (includes
replacement thermal material)
Sequential part number listing 41
Spare part number
730963-001 N Heat sink for use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics (includes
730964-001 N Top cover for use only on HP EliteBook 740/840 models (includes TouchPad)
730965-001 N Top cover for use only on HP EZBook 14 models (includes TouchPad)
730966-001 C VGA/USB board for use in HP EliteBook 740/840/HP ZBook 14 models
731179-001 B Keyboard, backlit, with pointing stick for use in the United States (includes keyboard cable and pointing
731179-031 B Keyboard, backlit, with pointing stick for use in the United Kingdom and Singapore (includes keyboard
731179-041 B Keyboard, backlit, with pointing stick for use in Germany (includes keyboard cable and pointing
731179-051 B Keyboard, backlit, with pointing stick for use in France (includes keyboard cable and pointing stick cable)
731179-061 B Keyboard, backlit, with pointing stick for use in Italy (includes keyboard cable and pointing stick cable)
731179-071 B Keyboard, backlit, with pointing stick for use in in Spain (includes keyboard cable and pointing
731179-081 B Keyboard, backlit, with pointing stick for use in in Denmark (includes keyboard cable and pointing
CSR
Description
flag
replacement thermal material)
stick cable)
cable and pointing stick cable)
stick cable)
stick cable)
stick cable)
731179-091 B Keyboard, backlit, with pointing stick for use in Norway (includes keyboard cable and pointing
stick cable)
731179-131 B Keyboard, backlit, with pointing stick for use in Portugal (includes keyboard cable and pointing
stick cable)
731179-141 B Keyboard, backlit, with pointing stick for use in Turkey (includes keyboard cable and pointing stick cable)
731179-151 B Keyboard, backlit, with pointing stick for use in Greece (includes keyboard cable and pointing stick cable)
731179-161 B Keyboard, backlit, with pointing stick for use in Latin America (includes keyboard cable and pointing
stick cable)
731179-171 B Keyboard, backlit, with pointing stick for use in Saudi Arabia (includes keyboard cable and pointing
stick cable)
731179-201 B Keyboard, backlit, with pointing stick for use in Brazil (includes keyboard cable and pointing stick cable)
731179-211 B Keyboard, backlit, with pointing stick for use in Hungary (includes keyboard cable and pointing
stick cable)
731179-251 B Keyboard, backlit, with pointing stick for use in Russia (includes keyboard cable and pointing stick cable)
731179-261 B Keyboard, backlit, with pointing stick for use in Bulgaria (includes keyboard cable and pointing
stick cable)
731179-271 B Keyboard, backlit, with pointing stick for use in Romania (includes keyboard cable and pointing
stick cable)
731179-281 B Keyboard, backlit, with pointing stick for use in Thailand (includes keyboard cable and pointing
stick cable)
731179-291 B Keyboard, backlit, with pointing stick for use in Japan (includes keyboard cable and pointing stick cable)
731179-A41 B Keyboard, backlit, with pointing stick for use in Belgium (includes keyboard cable and pointing
stick cable)
42 Chapter 3 Illustrated parts catalog
Spare part number
731179-AB1 B Keyboard, backlit, with pointing stick for use in Taiwan (includes keyboard cable and pointing
731179-AD1 B Keyboard, backlit, with pointing stick for use in South Korea (includes keyboard cable and pointing
731179-B31 B Keyboard, backlit, with pointing stick for use in the Netherlands (includes keyboard cable and pointing
731179-B71 B Keyboard, backlit, with pointing stick for use in Sweden and Finland (includes keyboard cable and
731179-BA1 B Keyboard, backlit, with pointing stick for use in Slovenia (includes keyboard cable and pointing
731179-BB1 B Keyboard, backlit, with pointing stick for use in Israel (includes keyboard cable and pointing stick cable)
731179-BG1 B Keyboard, backlit, with pointing stick for use in Switzerland (includes keyboard cable and pointing
731179-D61 B Keyboard, backlit, with pointing stick for use in India (includes keyboard cable and pointing stick cable)
731179-DB1 B Keyboard, backlit, with pointing stick for use in Canada (includes keyboard cable and pointing
731179-DD1 B Keyboard, backlit, with pointing stick for use in Iceland (includes keyboard cable and pointing
CSR
Description
flag
stick cable)
stick cable)
stick cable)
pointing stick cable)
stick cable)
stick cable)
stick cable)
stick cable)
731179-FL1 B Keyboard, backlit, with pointing stick for use in the Czech Republic and Slovakia (includes keyboard
cable and pointing stick cable)
731179-FP1 B Keyboard, backlit, with pointing stick for use in Northwest Africa (includes keyboard cable and pointing
stick cable)
731194-001 A Solid-state drive, 256-GB, Self-encrypting drive (SED) (includes hard drive bracket and screws)
732626-001 N Heat sink for use only on HP EliteBook 850 models with discrete graphics (includes replacement
thermal material)
732678-001 A Solid-state drive, 180-GB (includes hard drive bracket and screws)
732680-001 A Solid-state drive, 240-GB (includes hard drive bracket and screws)
732681-001 A Solid-state drive, 120-GB (includes hard drive bracket and screws)
733684-001 C Raw display panel, (39.6-cm) 15.6-in LED, HD, AG, SVA (1368×768), 300 nits
733685-001 C Raw display panel, (39.6-cm) 15.6-in LED, FHD, AG, SVA (1920×1080), 200 nits
736678-001 N Antennas (WLAN, WWAN) for use only on HP EliteBook 750/850 models
737657-001 C Raw display panel, (35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits
737658-001 C Raw display panel, (35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits
737659-001 C Raw display panel, (35.6-cm) 14.0-in LED, FHD, AG, SVA (1920×1080), 300 nits
737660-001 N Display Hinge Kit for use only on HP ZBook 14 models (includes left and right hinges and hinge covers)
737735-001 N Display assembly, 14-inch, HD+, for use in HP EliteBook 740/840 models
739558-001 N Plastics Kit for use only on HP ZBook 14 models (includes SD card insert, RJ-45 door, fingerprint reader
insert, and RJ-45 spring)
739848-001 N Display assembly, 14-inch, HD+, for use in HP ZBook 14 models
Sequential part number listing 43
Spare part number
742437-001 A 45-W HP Smart AC adapter (non-PFC, EM, 3-wire)
743008-001 A Solid-state drive, 32-GB (includes hard drive bracket and screws)
744483-001 A Solid-state drive, 128-GB (includes hard drive bracket and screws); for use only in HP EliteBook 15
745310-001 A Service cover for use only on HP EliteBook 850 models; for RCTO
745311-001 A Service cover for use only on HP EliteBook 840/HP ZBook 14 models; RCTO
747832-001 A Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 (for use in Indonesia)
752240-001 A Solid-state drive, 512-GB, (includes hard drive bracket and screws)
753361-001 A Power cord, 1.8 m, 2-pin, for use in Japan
755530-001 A Power cord for use in North America (3-pin, black, 1.83-m)
755530-011 A Power cord for use in Australia (3-pin, black, 1.83-m)
755530-021 A Power cord for use in Europe (3-pin, black, 1.83-m)
755530-031 A Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
755530-061 A Power cord for use in Italy (3-pin, black, 1.83-m)
755530-081 A Power cord for use in Denmark (3-pin, black, 1.83-m)
CSR flag
Description
models
755530-111 A Power cord for use in Switzerland (3-pin, black, 1.83-m)
755530-201 A Power cord for use in Thailand (3-pin, black, 1.83-m)
755530-202 A Power cord for use in Brazil (3-pin, black, 1.83-m)
755530-291 A Power cord for use in Japan (3-pin, black, 1.83-m)
755530-AA1 A Power cord for use in the People’s Republic of China (3-pin, black, 1.83-m)
755530-AB1 A Power cord for use in Taiwan (3-pin, black, 1.83-m)
755530-AD1 A Power cord for use in South Korea (3-pin, black, 1.83-m)
755530-AR1 A Power cord for use in South Africa (3-pin, black, 1.83-m)
755530-BB1 A Power cord for use in Israel (3-pin, black, 1.83-m)
755530-D01 A Power cord for use in Argentina (3-pin, black, 1.83-m)
755530-D61 A Power cord for use in India (3-pin, black, 1.83-m)
762689-001 A Power cord, 1.0 m, 2-pin, for use in Japan
763529-001 A 1-TB, 5400-rpm hard drive, locked (does not include hard drive bracket or screws)
765809-001 N Base enclosure for use only on HP EliteBook 740/840 models (includes RJ-45 door with spring)
765810-001 N Base enclosure for use only on HP ZBook 14 models
765811-001 N Base enclosure for use only on HP EliteBook 750/850 models (includes RJ-45 door with spring)
766013-001 A 256-GB, Self-encrypting drive (SED), OPAL
766324-001 A Service cover for use only on HP EliteBook 840 models with a touch screen
766327-001 A Service cover for use only on HP EliteBook 850 models with a touch screen
44 Chapter 3 Illustrated parts catalog
Spare part number
766643-001 A Solid-state drive, 256-GB (includes hard drive bracket and screws)
766644-001 A Hard drive, 1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models)
766678-001 A Solid-state drive, 128-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models)
766680-001 N Display assembly, 15-inch, HD, for use in HP EliteBook 750/850 models
773555-001 A Hard drive, 500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models)
776476-001 A 1-TB, 5400-rpm hard drive, locked, for use in EliteBook 740/840 models (does not include hard drive
776626-001 A Hard drive, 500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models)
780090-001 A 256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models)
782123–001 A Hard drive, 500-GB, 7200-rpm, 7-mm, locked (HGST)(for use in EliteBook 740/840 and ZBook 14
784451-001 N Display bezel for use in HP EliteBook 740 models
784452-001 A Service cover for use only on HP EliteBook 740 models with a touch screen
784478-001 N Display bezel for use in HP EliteBook 750 models
784479-001 A Service cover for use only on HP EliteBook 750 models with a touch screen
786035-001 A Solid-state drive, 120-GB, M.2 (for use only in HP EliteBook 750/850)
CSR flag
Description
bracket or screws)
models)
786173-001 A Solid-state drive, 180-GB, Self-encrypting drive (includes hard drive bracket and screws)
789520-001 A Hard drive, 320-GB, 5400-rpm, 7-mm, WD, locked (for use in EliteBook 740/840 and ZBook 14 models)
795941-001 A Solid-state drive, 128-GB, locked, SanDisk
797431-001 N Touchpad for use in EliteBook 750/850 models
797437-001 N Touchpad for use in EliteBook 740/840 models
797438-001 N Touchpad for use in ZBook 14 models
799300-001 A Solid-state drive, 256-GB, Self-encrypting drive (SED), locked
800584-001 A Solid-state drive, 256-GB, locked, SMSG
802511-001 N System board with UMA graphics and an Intel Core i5-4300U processor for use in models without the
Windows 8 operating system (Gold)
802511-0C1 N System board with UMA graphics and an Intel Core i5-4300U processor for use in models without the
Windows 8 operating system (Gold Conversion Kit)
802511-501 N System board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Standard operating system (Gold)
802511-5C1 N System board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Standard operating system (Gold Conversion Kit)
802511-601 N System board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Professional operating system (Gold)
802511-6C1 N System board with UMA graphics and an Intel Core i5-4300U processor for use with the Windows 8
Professional operating system (Gold Conversion Kit)
802512-001 N System board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
Sequential part number listing 45
Spare part number
802512-0C1 N System board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-501 N System board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-5C1 N System board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-601 N System board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802512-6C1 N System board with discrete graphics and an Intel Core i5-4300U processor for use in EliteBook 740/840
802514-001 N System board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-0C1 N System board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-501 N System board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-5C1 N System board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
802514-601 N System board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
CSR
Description
flag
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
750/850 models without the Windows 8 operating system (Gold)
750/850 models without the Windows 8 operating system (Gold Conversion Kit)
750/850 models with the Windows 8 Standard operating system (Gold)
750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
750/850 models with the Windows 8 Professional operating system (Gold)
802514-6C1 N System board with UMA graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840 and
750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802515-001 N System board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
802515-0C1 N System board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
802515-501 N System board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold)
802515-5C1 N System board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
802515-601 N System board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold)
802515-6C1 N System board with discrete graphics and an Intel Core i3-4010U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802516-001 N System board with UMA graphics and an Intel Core i5-4200U processor for use in models without
the Windows 8 operating system (Gold)
802516-0C1 N System board with UMA graphics and an Intel Core i5-4200U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802516-501 N System board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
Standard operating system (Gold)
802516-5C1 N System board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
Standard operating system (Gold Conversion Kit)
802516-601 N System board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
Professional operating system (Gold)
46 Chapter 3 Illustrated parts catalog
Spare part number
802516-6C1 N System board with UMA graphics and an Intel Core i5-4200U processor for use with the Windows 8
802517-001 N System board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-0C1 N System board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-501 N System board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-5C1 N System board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-601 N System board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802517-6C1 N System board with discrete graphics and an Intel Core i5-4200U processor for use in EliteBook 740/840
802518-001 N System board with UMA graphics and an Intel Core i7-4600U processor for use in models without
802518-0C1 N System board with UMA graphics and an Intel Core i7-4600U processor for use in models without
802518-501 N System board with UMA graphics and an Intel Core i7-4600U processor for use in models with
CSR
Description
flag
Professional operating system (Gold Conversion Kit)
and 750/850 models without the Windows 8 operating system (Gold)
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
the Windows 8 operating system (Gold)
the Windows 8 operating system (Gold Conversion Kit)
the Windows 8 Standard operating system (Gold)
802518-5C1 N System board with UMA graphics and an Intel Core i7-4600U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802518-601 N System board with UMA graphics and an Intel Core i7-4600U processor for use in models with
the Windows 8 Professional operating system (Gold)
802518-6C1 N System board with UMA graphics and an Intel Core i7-4600U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802519-001 N System board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models without the Windows 8 operating system (Gold)
802519-0C1 N System board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models without the Windows 8 operating system (Gold Conversion Kit)
802519-501 N System board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Standard operating system (Gold)
802519-5C1 N System board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Standard operating system (Gold Conversion Kit)
802519-601 N System board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Professional operating system (Gold)
802519-6C1 N System board with discrete graphics and an Intel Core i7-4600U processor for use in EliteBook 750/850
models with the Windows 8 Professional operating system (Gold Conversion Kit)
802520-001 N System board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold)
802520-0C1 N System board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802520-501 N System board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
Sequential part number listing 47
Spare part number
802520-5C1 N System board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
802520-601 N System board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
802520-6C1 N System board with discrete graphics and an Intel Core i5-4200U processor for use in ZBook 14 models
802521-001 N System board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-0C1 N System board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-501 N System board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-5C1 N System board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-601 N System board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802521-6C1 N System board with discrete graphics and an Intel Core i5-4300U processor for use in ZBook 14 models
802522-001 N System board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
CSR
Description
flag
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
without the Windows 8 operating system (Gold Conversion Kit)
with the Windows 8 Standard operating system (Gold)
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
802522-0C1 N System board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802522-501 N System board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
802522-5C1 N System board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold Conversion Kit)
802522-601 N System board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold)
802522-6C1 N System board with discrete graphics and an Intel Core i7-4600U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold Conversion Kit)
802523-001 N System board with UMA graphics and an Intel Core i7-4500U processor for use in models without
the Windows 8 operating system (Gold)
802523-0C1 N System board with UMA graphics and an Intel Core i7-4500U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802523-501 N System board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Standard operating system (Gold)
802523-5C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802523-601 N System board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Professional operating system (Gold)
802523-6C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802524-001 N System board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
48 Chapter 3 Illustrated parts catalog
Spare part number
802524-0C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-501 N System board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-5C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-601 N System board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802524-6C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in EliteBook 740/840
802525-001 N System board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-0C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-501 N System board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-5C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
802525-601 N System board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
CSR
Description
flag
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
without the Windows 8 operating system (Gold Conversion Kit)
with the Windows 8 Standard operating system (Gold)
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
802525-6C1 N System board with discrete graphics and an Intel Core i7-4500U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold Conversion Kit)
802526-001 N System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold)
802526-0C1 N System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802526-501 N System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
802526-5C1 N System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold Conversion Kit)
802526-601 N System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold)
802526-6C1 N System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold Conversion Kit)
802527-001 N System board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold)
802527-0C1 N System board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
without the Windows 8 operating system (Gold Conversion Kit)
802527-501 N System board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold)
802527-5C1 N System board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
with the Windows 8 Standard operating system (Gold Conversion Kit)
802527-601 N System board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
with the Windows 8 Professional operating system (Gold)
Sequential part number listing 49
Spare part number
802527-6C1 N System board with discrete graphics and an Intel Core i5-4310U processor for use in ZBook 14 models
802528-001 N System board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-0C1 N System board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-501 N System board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-5C1 N System board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-601 N System board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802528-6C1 N System board with discrete graphics and an Intel Core i7-4510U processor for use in ZBook 14 models
802529-001 N System board with UMA graphics and an Intel Core i3-4030U processor for use in models without
802529-0C1 N System board with UMA graphics and an Intel Core i3-4030U processor for use in models without
802529-501 N System board with UMA graphics and an Intel Core i3-4030U processor for use in models with
CSR
Description
flag
with the Windows 8 Professional operating system (Gold Conversion Kit)
without the Windows 8 operating system (Gold)
without the Windows 8 operating system (Gold Conversion Kit)
with the Windows 8 Standard operating system (Gold)
with the Windows 8 Standard operating system (Gold Conversion Kit)
with the Windows 8 Professional operating system (Gold)
with the Windows 8 Professional operating system (Gold Conversion Kit)
the Windows 8 operating system (Gold)
the Windows 8 operating system (Gold Conversion Kit)
the Windows 8 Standard operating system (Gold)
802529-5C1 N System board with UMA graphics and an Intel Core i3-4030U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802529-601 N System board with UMA graphics and an Intel Core i3-4030U processor for use in models with
the Windows 8 Professional operating system (Gold)
802529-6C1 N System board with UMA graphics and an Intel Core i3-4030U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802530-001 N System board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
802530-0C1 N System board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
802530-501 N System board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold)
802530-5C1 N System board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
802530-601 N System board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold)
802530-6C1 N System board with discrete graphics and an Intel Core i3-4030U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802531-001 N System board with UMA graphics and an Intel Core i5-4210U processor for use in models without
the Windows 8 operating system (Gold)
802531-0C1 N System board with UMA graphics and an Intel Core i5-4210U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802531-501 N System board with UMA graphics and an Intel Core i5-4210U processor for use in models with
the Windows 8 Standard operating system (Gold)
50 Chapter 3 Illustrated parts catalog
Spare part number
802531-5C1 N System board with UMA graphics and an Intel Core i5-4210U processor for use in models with
802531-601 N System board with UMA graphics and an Intel Core i5-4210U processor for use in models with
802531-6C1 N System board with UMA graphics and an Intel Core i5-4210U processor for use in models with
802532-001 N System board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-0C1 N System board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-501 N System board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-5C1 N System board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-601 N System board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802532-6C1 N System board with discrete graphics and an Intel Core i5-4210U processor for use in EliteBook 740/840
802533-001 N System board with UMA graphics and an Intel Core i5-4310U processor for use in models without
CSR
Description
flag
the Windows 8 Standard operating system (Gold Conversion Kit)
the Windows 8 Professional operating system (Gold)
the Windows 8 Professional operating system (Gold Conversion Kit)
and 750/850 models without the Windows 8 operating system (Gold)
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
the Windows 8 operating system (Gold)
802533-0C1 N System board with UMA graphics and an Intel Core i5-4310U processor for use in models without
the Windows 8 operating system (Gold Conversion Kit)
802533-501 N System board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Standard operating system (Gold)
802533-5C1 N System board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Standard operating system (Gold Conversion Kit)
802533-601 N System board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Professional operating system (Gold)
802533-6C1 N System board with UMA graphics and an Intel Core i5-4310U processor for use in models with
the Windows 8 Professional operating system (Gold Conversion Kit)
802534-001 N System board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold)
802534-0C1 N System board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
802534-501 N System board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold)
802534-5C1 N System board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
802534-601 N System board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold)
802534-6C1 N System board with discrete graphics and an Intel Core i5-4310U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
802535-001 N System board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
models without the Windows 8 operating system (Gold)
Sequential part number listing 51
Spare part number
802535-0C1 N System board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-501 N System board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-5C1 N System board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-601 N System board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802535-6C1 N System board with UMA graphics and an Intel Core i5-4510U processor for use in EliteBook 750/850
802536-001 N System board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-0C1 N System board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-501 N System board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-5C1 N System board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
802536-601 N System board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
CSR
Description
flag
models without the Windows 8 operating system (Gold Conversion Kit)
models with the Windows 8 Standard operating system (Gold)
models with the Windows 8 Standard operating system (Gold Conversion Kit)
models with the Windows 8 Professional operating system (Gold)
models with the Windows 8 Professional operating system (Gold Conversion Kit)
and 750/850 models without the Windows 8 operating system (Gold)
and 750/850 models without the Windows 8 operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Standard operating system (Gold)
and 750/850 models with the Windows 8 Standard operating system (Gold Conversion Kit)
and 750/850 models with the Windows 8 Professional operating system (Gold)
802536-6C1 N System board with discrete graphics and an Intel Core i5-4510U processor for use in EliteBook 740/840
and 750/850 models with the Windows 8 Professional operating system (Gold Conversion Kit)
52 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
preliminary requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Tools required 53

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
54 Chapter 4 Removal and replacement procedures preliminary requirements
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Typical electrostatic voltage levels
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Grounding guidelines 55
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
56 Chapter 4 Removal and replacement procedures preliminary requirements
5 Removal and replacement procedures for
Customer Self-Repair parts
CAUTION: The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 15 screws that must be removed, replaced, and/or loosened when servicing the Customer Self-Repair parts. Make special note of each screw size and location during removal and replacement.

Service cover

Description Spare part number
Service cover for use only on HP EliteBook 840 models with a touch screen 766324-001
Service cover for use only on HP EliteBook 740 models with a touch screen 784452-001
Service cover for use only on HP EliteBook 840/HP ZBook 14 models; RCTO 745311-001
Service cover for use only on HP ZBook 14 models 730961-001
Service cover for use only on HP EliteBook 850 models with a touch screen 766327-001
Service cover for use only on HP EliteBook 750 models with a touch screen 784479-001
Service cover for use only on HP EliteBook 850 models; RCTO 745310-001
Before removing the service cover, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the service cover:
1. Slide the service cover release latch (1), remove the screw (if the optional screw is being used) (2), and
then slide the release latch again (3) to release the service cover.
NOTE: If you do not want to use the optional screw, you can store it inside the service cover.
Component replacement procedures 57
2. Slide the service cover toward the front of the computer (4) and lift (5) to remove the service cover.
Reverse the removal procedures to install the service cover.
58 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Battery

Description Spare part number
6-cell, 60-Wh, 2.7-Ah (for use in EliteBook 740/840 and ZBook 14 models) 719796-001
3-cell, 50-Wh, 4.5-Ah 717376-001
3-cell, 24-Wh, 2.4-Ah 717375-001
Before disassembling the computer, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service cover (see
Service cover on page 57).
Remove the battery:
1. Slide the battery release latches (1), and then lift the battery (2).
2. Remove the battery from the computer (3).
Install the battery by inserting it into the battery bay until you hear a click.
Component replacement procedures 59

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket or screws.
Description Spare part number
1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models) 766644-001
1-TB, 5400-rpm, 2.5-inch 676521-001
1-TB, 5400-rpm hard drive, locked, for use in EliteBook 740/840 models (does not include hard drive bracket or screws)
1-TB, 5400-rpm, locked 763529-001
750-GB, 7200-rpm, 2.5-inch (for use in EliteBook 740/840 and ZBook 14 models) 633252-001
500-GB, 7200-rpm, 7-mm, SED 703268-001
500-GB, 7200-rpm, 2.5-inch, SED 683801-001
500-GB, 7200-rpm, 7-mm 703267-001
500-GB, 7200-rpm, 7-mm, locked (HGST)(for use in EliteBook 740/840 and ZBook 14 models) 782123-001
500-GB, 5400-rpm, 7-mm 683802-001
500-GB, 5400-rpm, 7-mm, FIPS 730946-001
500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models) 773555-001
500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models) 776626-001
320-GB, 5400-rpm, 7-mm 634862-001
320-GB, 5400-rpm, 7-mm, WD, locked (for use in EliteBook 740/840 and ZBook 14 models) 789520-001
Hard Drive Hardware Kit (includes hard drive bracket and screws) 730793-001
776476-001
Before removing the hard drive, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service cover (see
Service cover on page 57).
5. Disconnect the battery.
Remove the hard drive:
1. Turn the computer upside down on a flat surface.
60 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
2. Loosen the 4 hard drive screws (1). Slide the hard drive (2) forward, and then remove it (3).
3. If it is necessary to disassemble the hard drive, perform the following steps:
a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to
the hard drive.
b. Slide the hard drive bracket (2) off the hard drive. The hard drive bracket and screws are available
in the Hard Drive Hardware Kit, spare part number 730793-001.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures 61

Solid-state drive (SSD)

Description Spare part number
512-GB 752240-001
256-GB, Self-encrypting drive (SED), SSD 731194-001
256-GB, Self-encrypting drive (SED), OPAL 766013-001
256-GB 766643-001
256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 780090-001
256-GB, Self-encrypting drive (SED), locked 799300-001
256-GB, locked, SMSG 800584-001
240-GB 732680-001
180-GB 732678-001
180-GB, Self-encrypting drive (SED) 786173-001
128-GB, SSD (for use only in HP EliteBook 750/850 models) 744483-001
128-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 766678-001
128-GB, locked, SanDisk 795941-001
120-GB, SSD 732681-001
120-GB, M.2 (for use only in HP EliteBook 750/850) 786035-001
32-GB, SSD 743008-001
Before removing the solid-state drive module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the service cover (see
Service cover on page 57).
5. Disconnect the battery.
Remove the solid-state drive:
1. Remove the Phillips PM2.0×3.0 screw (1) that secures the drive to the computer.
62 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
2. Slide the drive away to remove it from the socket (2).
Reverse this procedure to install the solid-state drive.
Component replacement procedures 63

RTC battery

Description Spare part number
RTC battery (includes cable and double-sided tape) 665733-001
Before removing the RTC battery, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
the computer on, and then shut it down through the operating system.
4. Remove the service cover (see
Service cover on page 57).
5. Disconnect the battery.
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Pull the battery out from under the computer case (2), and then remove the battery (3) from
the base enclosure. (The RTC battery is attached to the base enclosure with double-sided tape.)
3. Remove the RTC battery.
Reverse this procedure to install the RTC battery.
64 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Memory module

Description Spare part number
8-GB memory module (PC3L, 12800, 1600-MHz) 693374-001
4-GB memory module (PC3L, 12800, 1600-MHz) 691740-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1. Navigate to
www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then click Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service cover (see
Service cover on page 57).
5. Disconnect the battery.
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 65
2. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory
module slot.
Reverse this procedure to install a memory module.
66 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

WWAN module

NOTE: The WWAN module and the WLAN module are not interchangeable.
Description Spare part number
HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 704030-001
HP lt4112 LTE/HSPA+ Gobi 4G Module 704031-001
HP hs3110 HSPA+ Mobile Broadband Module 723895-001
Before removing the WWAN module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 59).
Service cover on page 57).
Remove the WWAN module:
1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue
WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WWAN module to the base enclosure.
Component replacement procedures 67
3. Remove the WWAN module (3) by pulling the module away from the slot.
NOTE: WWAN modules are designed with a notch to prevent incorrect insertion.
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module.
68 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

WLAN module

Description Spare part number
Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 710661-001
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 717381-001
Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi + BT4.0 717382-001
Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter 697316-001
Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 combo adapter 717384-001
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 (for use in Indonesia) 747832-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service cover (see
Service cover on page 57).
5. Disconnect the battery.
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.
2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the base enclosure.
(The WLAN module tilts up.)
Component replacement procedures 69
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
70 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Keyboard

NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 38.
Before removing the keyboard, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Description Spare part number
Keyboard, backlit, with pointing stick 731179-xx1
Keyboard with pointing stick; no backlight 730794-xx1
the computer on, and then shut it down through the operating system.
4. Remove the service cover (see
5. Remove the battery (see
Hard drive on page 60).
Battery on page 59).
Remove the keyboard:
1. Loosen the two Phillips captive screws that secure the keyboard to the computer.
2. Rest and secure the partially open computer on its side.
Component replacement procedures 71
3. Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back of
the keyboard until the keyboard disengages from the computer.
4. Position the computer right-side up with the front toward you.
5. Lift the rear edge of the keyboard upward.
NOTE: The backlight cable is present only on HP EliteBook 850 models.
6. To remove the keyboard from HP EliteBook 840/HP ZBook14 models:
a. Swing the keyboard up and forward (1) until it rests upside down on the palm rest.
b. Disconnect the main keyboard cable from the zero insertion force (ZIF) connector (2) on the
system board.
72 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
c. Disconnect the pointing stick cable from the zero insertion force (ZIF) connector (3) on the system
board.
d. Remove the keyboard (4).
7. To remove the keyboard from HP EliteBook 850 models:
a. Swing the keyboard up and forward (1) until it rests upside down on the palm rest.
b. Disconnect the main keyboard cable from the zero insertion force (ZIF) connector (2) on the
system board.
c. Disconnect the pointing stick cable from the zero insertion force (ZIF) connector (3) on the system
board.
d. Disconnect the backlight cable from the zero insertion force (ZIF) connector (4) on the system
board.
Component replacement procedures 73
e. Remove the keyboard (5).
Reverse this procedure to install the keyboard.
74 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
6 Removal and replacement procedures for
Authorized Service Provider parts
CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.

Component replacement procedures

NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Service tag and PCID label on page 21 for details.
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
There are as many as 61 screws that must be removed, replaced, and/or loosened when servicing the Authorized Service Provider parts. Make special note of each screw size and location during removal and replacement.

Display panel (non-touch)

NOTE: HP EliteBook 840 models offer both touch and non-touch displays. Non-touch displays are spared at
the subcomponent level only. Touch displays are only spared as a whole (touch display components are not spared).
In non-touch models, you can remove the raw display panel with the display assembly still connected to the computer. The following section shows how to remove the raw display panel without removing the display assembly from the computer.
Display assembly on page 108 later in this chapter to remove internal components that require that you
See remove the display assembly.
Description Spare part number
Display bezel
Display bezel for use in HP EliteBook 840 models 730952-001
Display bezel for use in HP EliteBook 740 models 784451-001
Display bezel for use in HP ZBook 14 models 730953-001
Display bezel for use in HP EliteBook 850 models 730814-001
Display bezel for use in HP EliteBook 750 models 784478-001
Display panel
(35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits 737657-001
(35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits 737658-001
(35.6-cm) 14.0-in LED, FHD, AG, SVA (1920×1080), 300 nits 737659-001
(39.6-cm) 15.6-in LED, HD, AG, SVA (1368×768), 300 nits 733684-001
Component replacement procedures 75
Description Spare part number
(39.6-cm) 15.6-in LED, FHD, AG, SVA (1920×1080), 200 nits 733685-001
Webcam module 730542-001
Microphone module 730795-001
Before removing the display assembly, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service cover (see
Service cover on page 57).
5. Disconnect the battery.
Remove the display panel:
1. Lift to disengage the bezel on the bottom (1), left and right sides (2), and top (3).
2. Remove the bezel from the display assembly (4).
3. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the display enclosure.
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4. Lift and rotate the panel onto the computer (2).
5. On the back of the display panel, lift the tape that secures the display cable to the display panel (1), and
the disconnect the display cable from the panel (2).
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6. Lift the display panel from the display enclosure.
7. If it is necessary to replace the webcam/microphone module:
a. Release the tape that secures the webcam cable to the module (1).
b. Disconnect the cable (2) from the module.
CAUTION: Handle the module with caution. The module has a thin profile and is susceptible to
damage when not handled carefully.
c. Remove the module (3) from the display enclosure. (The module is attached to the display
enclosure with double-sided tape.)
Reverse this procedure to reassemble and install the display panel components.
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Base enclosure

Base enclosure removal procedures for HP EliteBook 840/HP ZBook 14 models and HP EliteBook 15 models are in separated in the following sections.
Base enclosure (HP EliteBook 840/HP ZBook14 models)
Description Spare part number
Base enclosure for use only on HP EliteBook 740/840 models 765809-001
Base enclosure for use only on HP ZBook 14 models 765810-001
Before removing the base enclosure, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the following components:
a. Service cover (see
b. Battery (see
c. Keyboard (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Use the following image as an overview of all base enclosure screw locations.
Remove the base enclosure:
1. Position the computer upside down.
Component replacement procedures 79
2. Remove the seven rubber screw covers from the screws outside of the service cover.
NOTE: The eight screws outside of the service cover also have rubber covers.
3. Remove the 16 Torx T8M2.5×5.0 screws that secure the base enclosure to the computer.
4. Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the six Phillips PM2.0×5.0
broadhead screws (2) inside the battery bay that secure the base enclosure to the computer.
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5. Lift the base enclosure off the computer.
Reverse this procedure to install the base enclosure.
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Base enclosure (HP EliteBook 850 models)
Description Spare part number
Base enclosure for use only on HP EliteBook 750/850 models (includes RJ-45 door with spring) 730813-001
Base enclosure for use only on HP EliteBook 750/850 models, ESD (includes RJ-45 door with spring) 765811-001
Before removing the base enclosure, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the following components:
a. Service cover (see
b. Battery (see
c. Keyboard (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Use the following image as an overview of all base enclosure screw locations.
Remove the base enclosure:
1. Position the computer upside down.
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2. Remove the seven rubber screw covers from the screws outside of the service cover.
3. Remove the 21 Torx T8M2.5×5.0 screws that secure the base enclosure to the computer.
4. Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the five Phillips PM2.0×5.0
broadhead screws (2) inside the battery bay that secure the base enclosure to the computer.
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5. Lift the base enclosure off the computer.
Reverse this procedure to install the base enclosure.
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Fan
Description Spare part number
Fan (includes cable) 730792-001
Before removing the fan, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service cover (see
5. Remove the battery (see
6. Remove the keyboard (see
7. Remove the base enclosure (see
Service cover on page 57).
Battery on page 59).
Keyboard on page 71).
Base enclosure on page 79).
Remove the fan:
1. Loosen the two captive Phillips screws (1) that secure the fan to the base enclosure.
2. Disconnect the fan cable (2) from the system board.
3. Remove the fan (3).
Reverse this procedure to install the fan.
Component replacement procedures 85

Card reader board

Description Spare part number
Card reader board for use in HP EliteBook 740/840/HP ZBook 14 models 730955-001
Card reader board for use in HP EliteBook 750/850 models 730821-001
Before removing the card reader board, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the following components:
a. Service cover (see
b. Battery (see
c. Fan (see
Fan on page 85)
d. Keyboard (see
e. Base enclosure (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Base enclosure on page 79)
Remove the card reader board:
1. Disconnect the larger card reader cable (1) and the smaller touchpad cable (2) from the the card reader
board.
2. Using a thin tool, pry up the left side of the board to disengage it from the top cover (3).
3. Remove the card reader board (4).
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Reverse this procedure to install the card reader board.

VGA/USB board

Description Spare part number
VGA/USB board for use in HP EliteBook 740/840/HP ZBook 14 models 730966-001
VGA/USB board for use in HP EliteBook 750/850 models 730820-001
Before removing the VGA/USB board, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the following components:
a. Service cover (see
b. Battery (see
c. Fan (see
Fan on page 85)
d. Keyboard (see
e. Base enclosure (see
Service cover on page 57)
Battery on page 59)
Keyboard on page 71)
Base enclosure on page 79)
Remove the VGA/USB board:
1. Disconnect the cable from the VGA/USB board (1).
2. Remove the two Phillips PM2.0×5.0 screws (2) that secure the VGA/USB board to the top cover.
Component replacement procedures 87
3. Remove the VGA/USB board from the top cover (3).
Reverse this procedure to install the VGA/USB board.

Heat sink

NOTE: The heat sink spare part kit includes replacement thermal material.
Before removing the heat sink, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the following components:
Description Spare part number
For use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics 730962-001
For use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics 730963-001
For use only on HP EliteBook 750/850 models with discrete graphics 732626-001
For use only on HP EliteBook 750/850 models with UMA graphics 730815-001
the computer on, and then shut it down through the operating system.
a. Service cover (see
Service cover on page 57)
b. Battery (see
c. Fan (see
Battery on page 59)
Fan on page 85)
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