Hp 740 G1, 840 G1, 850 G1, 750 G1 User Manual

HP EliteBook 740 G1 Notebook PC HP EliteBook 840 G1 Notebook PC HP ZBook 14 Mobile Workstation HP EliteBook 750 G1 Notebook PC HP EliteBook 850 G1 Notebook PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Third Edition: April 2015

Second Edition: November 2014

First Edition: September 2013

Document Part Number: 734761-003

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an

authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 8

Display ................................................................................................................................................................... 8

Top ......................................................................................................................................................................... 9

TouchPad ............................................................................................................................................. 9

Lights ................................................................................................................................................. 10

Buttons and fingerprint reader (select models only) ....................................................................... 11

Keys ................................................................................................................................................... 12

Front ..................................................................................................................................................................... 13

Left ....................................................................................................................................................................... 15

Right ..................................................................................................................................................................... 16

Bottom ................................................................................................................................................................. 17

Service tag ........................................................................................................................................................... 19

3 Illustrated parts catalog .............................................................................................................................. 20

Computer major components ............................................................................................................................. 20

Display assembly subcomponents ..................................................................................................................... 31

HP EliteBook 740/840/ZBook 14 models ......................................................................................... 31

HP EliteBook 750/850 models .......................................................................................................... 32

Mass storage devices .......................................................................................................................................... 33

Plastics Kit ........................................................................................................................................................... 35

Miscellaneous parts ............................................................................................................................................. 36

Sequential part number listing ........................................................................................................................... 38

4 Removal and replacement procedures preliminary requirements .................................................................... 53

Tools required ...................................................................................................................................................... 53

Service considerations ........................................................................................................................................ 53

Plastic parts ....................................................................................................................................... 53

Cables and connectors ...................................................................................................................... 53

Drive handling ................................................................................................................................... 54

Grounding guidelines ........................................................................................................................................... 54

Electrostatic discharge damage ....................................................................................................... 54

Packaging and transporting guidelines ......................................................................... 55

Workstation guidelines ................................................................................ 55

vii

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 57

Component replacement procedures ................................................................................................................. 57

Service cover ..................................................................................................................................... 57

Battery ............................................................................................................................................... 59

Hard drive .......................................................................................................................................... 60

Solid-state drive (SSD) ...................................................................................................................... 62

RTC battery ........................................................................................................................................ 64

Memory module ................................................................................................................................ 65

WWAN module ................................................................................................................................... 67

WLAN module .................................................................................................................................... 69

Keyboard ........................................................................................................................................... 71

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 75

Component replacement procedures ................................................................................................................. 75

Display panel (non-touch) ................................................................................................................ 75

Base enclosure .................................................................................................................................. 79

Base enclosure (HP EliteBook 840/HP ZBook14 models) ............................................. 79

Base enclosure (HP EliteBook 850 models) ................................................................... 82

Fan ..................................................................................................................................................... 85

Card reader board ............................................................................................................................. 86

VGA/USB board .................................................................................................................................. 87

Heat sink ............................................................................................................................................ 88

Power button board .......................................................................................................................... 92

Fingerprint reader assembly ............................................................................................................. 94

System board .................................................................................................................................... 96

Speaker assembly ........................................................................................................................... 106

Display assembly ............................................................................................................................ 108

7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 ...................................................... 115

Using Computer Setup ....................................................................................................................................... 115

Starting Computer Setup ................................................................................................................ 115

Navigating and selecting in Computer Setup ................................................................................. 115

Restoring factory settings in Computer Setup ............................................................................... 116

Updating the BIOS ........................................................................................................................... 116

Determining the BIOS version ...................................................................................... 116

Downloading a BIOS update ......................................................................................... 117

HP Sure Start ................................................................................................................................... 117

Using MultiBoot ................................................................................................................................................. 118

About the boot device order ........................................................................................................... 118

Choosing MultiBoot preferences .................................................................................................... 118

viii

Setting a new boot order in Computer Setup .............................................................. 118

Dynamically choosing a boot device using the f9 prompt ........................................... 119

Setting a MultiBoot Express prompt ............................................................................ 119

Entering MultiBoot Express preferences ..................................................................... 119

Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 120

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 120

8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ................................................. 121

Using Computer Setup ....................................................................................................................................... 121

Starting Computer Setup ................................................................................................................ 121

Navigating and selecting in Computer Setup ................................................................................. 121

Restoring factory settings in Computer Setup ............................................................................... 122

Updating the BIOS ........................................................................................................................... 122

Determining the BIOS version ...................................................................................... 122

Downloading a BIOS update ......................................................................................... 123

HP Sure Start ................................................................................................................................... 123

Using MultiBoot ................................................................................................................................................. 124

About the boot device order ........................................................................................................... 124

Choosing MultiBoot preferences .................................................................................................... 124

Setting a new boot order in Computer Setup .............................................................. 124

Dynamically choosing a boot device using the f9 prompt ........................................... 125

Setting a MultiBoot Express prompt ............................................................................ 125

Entering MultiBoot Express preferences ..................................................................... 125

Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 126

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 126

9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ........................................................ 127

Starting Computer Setup .................................................................................................................................. 127

Using Computer Setup ....................................................................................................................................... 127

Navigating and selecting in Computer Setup ................................................................................. 127

Restoring factory settings in Computer Setup ............................................................................... 129

Updating the BIOS .............................................................................................................................................. 129

Determining the BIOS version ......................................................................................................... 129

Downloading a BIOS update ........................................................................................................... 130

HP Sure Start ..................................................................................................................................................... 130

Using MultiBoot ................................................................................................................................................. 131

About the boot device order ........................................................................................................... 131

Choosing MultiBoot preferences .................................................................................................... 131

Dynamically choosing a boot device using the f9 prompt ........................................... 131

Using HP PC Hardware Diagnostics (UEFI) (select models only) ...................................................................... 131

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................... 132

10 Backup and recovery in Windows 8 ............................................................................................................ 133

Backing up your information ............................................................................................................................. 133

Performing a system recovery .......................................................................................................................... 134

Using the Windows recovery tools ................................................................................................. 134

Using f11 recovery tools ................................................................................................................. 135

Using Windows 8 operating system media (purchased separately) ............................................. 135

Using Windows Refresh for quick and easy recovery .................................................................... 136

Remove everything and reinstall Windows .................................................................................... 136

Using HP Software Setup ................................................................................................................ 137

11 Backup and recovery in Windows 7 ............................................................................................................ 138

Creating recovery media and backups .............................................................................................................. 138

Guidelines ........................................................................................................................................ 138

Creating recovery media with HP Recovery Disc Creator ............................................................... 138

Creating recovery media .............................................................................................. 139

Backing up your information .......................................................................................................... 139

Performing a system recovery .......................................................................................................................... 140

Using the Windows recovery tools ................................................................................................. 140

Using f11 recovery tools (select models only) ............................................................................... 142

Using Windows 7 operating system media .................................................................................... 142

12 Backup and Recovery in SUSE Linux ........................................................................................................... 144

Creating backups ............................................................................................................................................... 144

Backing up your information ............................................................................................................................. 144

Performing a system recovery .......................................................................................................................... 145

Remove everything and reinstall SLED ............................................................................................................. 145

13 Specifications .......................................................................................................................................... 147

Computer specifications–HP EliteBook 840/HP ZBook 14 models .................................................................. 147

Computer specifications–HP EliteBook 850 models ........................................................................................ 148

35.6-cm (14.0-in) HD SVA display specifications ............................................................................................. 148

35.6-cm (14.0-in) HD+ SVA display specifications ........................................................................................... 149

35.6-cm (14.0-in) HD+ SVA display specifications ........................................................................................... 150

39.6-cm (15.6-in) HD SVA display specifications ............................................................................................. 150

39.6-cm (15.6-in) FHD SVA display specifications ........................................................................................... 151

Hard drive specifications ................................................................................................................................... 151

Solid-state drive specifications ........................................................................................................................ 152

14 Statement of Volatility ............................................................................................................................ 153

HP Sure Start ..................................................................................................................................................... 154

Non-volatile memory usage ............................................................................................................................. 155

Questions and answers ..................................................................................................................................... 156

15 Power cord set requirements .................................................................................................................... 158

Requirements for all countries ......................................................................................................................... 158

Requirements for specific countries and regions ............................................................................................. 158

16 Recycling ................................................................................................................................................ 160

Index ........................................................................................................................................................... 161

xii

1 Product description

Category Description HP

HP EliteBook 740 G1 Notebook PC √

Product Name HP EliteBook 840 G1 Notebook PC √

HP ZBook 14 Mobile Workstation √

HP EliteBook 750 G1 Notebook PC √

HP EliteBook 850 G1 Notebook PC √

Processors Offers the following processors:

●

Intel® Dual Core® i7-4600U 2.10-GHz processor (SC turbo up to 3.30-GHz; 4.0-MB L3 cache, 15 W)

●

Intel Dual Core® i7-4510U 2.00-GHz processor (SC turbo up to 3.10-GHz; 4.0-MB L3 cache, 15 W)

●

Intel Dual Core® i7-4500U 1.80-GHz processor (SC turbo up to 3.00-GHz; 4.0-MB L3 cache, 15 W)

●

Intel Dual Core i5-4310U 2.00-GHz processor (SC turbo up to 3.00-GHz; 3.0-MB L3 cache, 15 W)

●

Intel Dual Core i5-4300U 1.90-GHz processor (SC turbo up to 2.90-GHz; 3.0-MB L3 cache, 15 W)

●

Intel Dual Core i5-4210U 1.70-GHz processor (SC turbo up to 2.70-GHz; 3.0-MB L3 cache, 15 W)

●

Intel Dual Core i5-4200U 1.60-GHz processor (SC turbo up to 2.60-GHz; 3.0-MB L3 cache, 15 W)

EliteBook

740/840

√√√

HP ZBook

EliteBook

750/850

Intel Dual Core i3-4030U 1.90-GHz processor; 3.0-MB L3 cache,

15 W)

Intel Dual Core i3-4010U 1.70-GHz processor; 3.0-MB L3 cache, 15 W)

Chipset Mobile Intel QM87 chipset √√√

Graphics Switchable discrete graphics: AMD Radeon™ HD 8750M, with

support for up to 5 displays through the APR

Internal graphics:

●

Universal memory architecture (UMA) with shared video memory with support for up to 3 displays through the APR

●

Intel HD Graphics 4400

Support dual-display ports through the dock

Supports hybrid (switchable) graphics

Switchable discrete graphics: AMD FirePro M4100, with

support for up to 5 displays through the APR

Support dual-display ports through the dock

√ √

√

Category Description HP

EliteBook

740/840

Supports hybrid (switchable) graphics

HP ZBook

EliteBook

750/850

Panel All display assemblies include two or three wireless local area

network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables

(35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits display with and without webcam

(35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits display with and without webcam

(35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080) 250 nits capacitive touch display with webcam

(35.6-cm) 14.0-in LED, FHD, AG, SVA (1920×1080) 300 nits display with and without webcam

Memory Two customer-accessible/upgradable memory module slots

●

(39.6-cm) 15.6-in LED, FHD, AG, SVA (1920×1080) 200 nits display with and without webcam

●

(39.6-cm) 15.6-in LED, HD, AG, SVA (1368×768) 300 nits display with and without webcam

with the following specifications:

DDR3L-1600-MHz dual channel support

Supports 16384-MB of system RAM in the following configurations:

●

16384-MB (8192-MB×2)

●

12288-MB (8192-MB+4096-MB)

●

8192-MB (8192-MB×1 or 4096×2)

●

8192-MB (8192-MB×1 or 4096×2; not supported on computer models equipped with a 32-bit operating system)

●

6144-MB (4096-MB+2048-MB)

●

4096-MB (4096-MB×1 or 2048-MB×2)

●

2048-MB (2048×1)

√√

√

√ √

Two customer-accessible/upgradable memory module slots

with the following specifications:

DDR3L-1600-MHz dual channel support

Supports 16384-MB of system RAM in the following configurations:

●

2 Chapter 1 Product description

√

16384-MB (8192-MB×2)

8192-MB (8192-MB×1 or 4096×2)

8192-MB (8192-MB×1 or 4096×2; not supported on computer models equipped with a 32-bit operating system)

4096-MB (4096-MB×1 or 2048-MB×2)

Category Description HP

EliteBook

740/840

HP ZBook

EliteBook

750/850

Primary storage Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and

7.0-mm (.28-in) thicknesses (all hard drives use the same bracket)

Customer-accessible

Supports the following hard drives:

●

1-TB, 5400-rpm

●

500-GB, 7200-rpm, self-encrypting drive (SED)

●

500-GB, 7200-rpm

●

500-GB, 5400-rpm, self-encrypting drive (SED, FIPS-140-2)

●

500-GB, 5400-rpm

●

320-GB, 7200-rpm

●

320-GB, 5400-rpm

Supports the following SSDs:

●

256-GB SATA III, SED

●

240-GB, SATA III

●

180-GB, SATA III

●

128-GB

Supports the following hard drives:

●

1-TB, 5400-rpm

●

750-GB, 7200-rpm

●

500-GB, 7200-rpm, self-encrypting drive (SED)

●

500-GB, 7200-rpm

●

500-GB, 5400-rpm, self-encrypting drive (SED, FIPS-140-2)

●

320-GB, 7200-rpm

√√√

√ √

√

Supports the following SSDs:

●

512-GB

●

256-GB SATA III, SED

●

240-GB, SATA III

●

180-GB, SATA III

●

128-GB

Flash cache M.2 (NGFF) module

Intel SRT (Smart Response Technology)

32 GB

Supports "No Flash Cache" option

Not available with SSD or SED HDD

√

Category Description HP

EliteBook

740/840

HP ZBook

EliteBook

750/850

Mini-card SSD M.2 (NGFF) Solid State Drive

120 GB

Not available if 32-GB flash cache is selected

Audio and video Two stereo speakers √√√

HD audio with DTS Sound Studio √√√

Integrated 720p HD webcam (supports no camera option) √√√

Integrated dual-array microphone √√√

Ethernet Intel® I218LM Gigabit Network Connection

S3/S4/S5 wake on LAN

Wireless Integrated wireless local area network (WLAN) options by way

of minicard

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter

●

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter

●

Intel Centrino Advanced-N 6205 WLAN module

●

Intel Centrino Ultimate-N 6300 WLAN module

●

Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adaptor

Supports no WLAN option

√

√√√

Integrated wireless wide area network (WWAN) options by way

of wireless module

Two world-wide/5-band WWAN antennas built into display assembly

Secured by subscriber identity module (SIM, user-accessible behind battery)

Support for the following WWAN formats:

●

HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module

●

HP lt4112 LTE/HSPA+ Mobile Broadband Module

●

HP hs3110 HSPA+ Mobile Broadband Module

Supports no WWAN option

Supports WWAN after market option

External media cards Media reader slot supporting the following digital card formats:

●

Secure Digital (SD) Memory Card

●

SDHC

●

SDXC

Ports Offers the following ports: √√√

√√√

4 Chapter 1 Product description

Category Description HP

●

Headphone/microphone combo

●

Battery connector

●

DisplayPort 1.2

●

Docking connector

●

USB 3.0 ports (3)

●

USB 3.0 charging port

●

HP Smart AC adapter

●

RJ-45 (Ethernet)

●

Secondary battery connector

●

VGA (Dsub 15 pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs. standard aspect video

EliteBook

740/840

HP ZBook

EliteBook

750/850

Keyboard/pointing devices

Gesture support: MultiTouch gestures enabled, two-finger

Taps enabled by default √√√

Supports two-way scroll √√√

On/off button √√√

Power requirements Supports the following HP Smart AC adapters:

Supports the following batteries:

Security Supports security cable lock √√√

Glass with chemical etched surface, dual-point, spill-resistant with drain, DuraKeys

scrolling, and pinch-zoom as default

●

65-W HP Smart AC adapter √√√

●

65-W HP Slim Smart AC adapter √√√

●

45-W HP Smart AC adapter √ √

●

3-cell, 50-Wh, 4.45-Ah long-life battery

●

3-cell, 24-Wh, 2.2-Ah long-life battery

●

Secondary 6-cell, 60-Wh, 2.7-Ah battery

●

Secondary 6-cell, 60-Wh, 2.7-Ah battery √√

√√√

Supports fingerprint reader and no fingerprint reader option √√√

Supports Trusted Platform Module (TPM) 1.2 (Infineon, soldered

down) and TPM Enhanced Drive Lock

Integrated Smart Card reader (active) √√√

Full volume encryption √√√

Preboot authentication (password, Smart Card) √√√

Operating system Windows 7, Service Pack 1 √√√

√√√

Category Description HP

EliteBook

740/840

HP ZBook

EliteBook

750/850

Windows 8 Multi-Language 64

Windows 8 Professional 64

Windows 8 License with Win 7 Downgrade

Preinstalled:

●

Windows® 8 ML 64

●

Windows 8 CH

●

Windows 8 EM

●

Windows 8 Professional 64

●

Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32

●

Windows 7 Home Premium 64 and 32 (not available with HP ZBook 14)

●

Windows 7 Professional 64 and 32

●

FreeDOS

●

SUSE Linux (SLED 11) SP2, 64-bit

Preinstalled:

●

Windows 8 Professional 64 with MSNA

●

Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32 with MSNA

●

Windows 7 Professional 64 and 32 with MSNA

√

√√√

√

Restore media—DR-DVD:

●

Windows 8 (available with any Windows 8 operating system and required with Windows 8 Professional downgrade operating system)

●

Windows 7 (available with any Windows 7 or Windows 8 downgrade operating system)

Restore media—OS-DVD:

●

Windows 8 Professional 64-bit (only available and required with Windows 8 Professional downgrade operating system)

●

Windows 8 64-bit

●

Windows 8 Country-Specific 64-bit

●

Windows 8 Emerging Market 64-bit

●

Windows 7 Home Premium 64- and 32-bit (available with any Windows 7 HP operating system except Asia-Pacific countries and regions and the People's Republic of China)

●

Windows 7 Professional 64- and 32-bit (available with any Windows 7 Professional or Windows 8 Professional downgrade except Asia-Pacific countries and regions and the People's Republic of China)

Certified: √√√

√√√

6 Chapter 1 Product description

Category Description HP

●

Microsoft WHQL

●

SuSE Linux Enterprise (SLED) 64-bit Service Pack 2

EliteBook

740/840

HP ZBook

EliteBook

750/850

Web-only support:

●

Windows 8.1 Professional 64

●

Windows 8.1 Enterprise 64

●

Windows 8.1 Multi-Language 64

●

Windows 8.1 Emerging Markets 64

●

Windows 8.1 Chinese Market 64

●

Windows 8 Enterprise 64

●

Windows 7 Enterprise 64 and 32

●

Windows 7 Ultimate 64 and 32

Serviceability End user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive/Solid-state drive

●

Keyboard

●

Memory module

●

WLAN module

●

WWAN module

●

M.2 (NGFF) Flash cache / SSD

√√√

2 External component identification

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local

area networks (WLAN).

(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide

area networks (WWAN).

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

(5) Webcam (select models only) Records video and captures still photographs.

For information on using the webcam, access HP Support Assistant. To access HP Support Assistant in Windows 8, on the Start screen, select the HP Support Assistant app. To access HP Support Assistant in Windows 7, select Start > Help and Support > User Guides.

(6) Internal display switch Turns off the display or initiates Sleep (Windows)/Suspend (Linux) if

the display is closed while the power is on.

NOTE: The display switch is not visible on the outside of the

computer.

*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides in Windows 8, select the HP Support Assistant app on the

8 Chapter 2 External component identification

Component Description

Start screen, select My computer, and then select User guides. TO access the user guides in Windows 7, select Start > Help and Support > User Guides.

Top

TouchPad

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad zone Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right pointing stick button Functions like the right button on an external mouse.

(6) Right TouchPad button Functions like the right button on an external mouse.

Top 9

Lights

Component Description

(1)

(2) Caps lock light On: Caps lock is on.

(3) Microphone mute light

(4) Num lock light On: Num lock is on.

(5)

(6)

Power light

Wireless light

Mute light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux).

●

Off: The computer is off (Windows) or in Hibernation (Linux).

●

Amber: microphone sound is off.

●

Off: microphone sound is on.

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

10 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

Component Description

(1)

Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and operating system shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 8:

▲

From the Start screen, type power, select Settings, and then select Power Options.

Windows 7:

▲

Select Start > Control Panel > System and Security > Power Options.

Linux:

1. Select Computer > Control Center.

Top 11

Component Description

2. In the left pane, click System, and then click Power

Management in the right pane.

(2) Speakers (2) Produce sound.

Keys

(3)

(4) Volume mute button Mutes and restores speaker sound.

(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

logon.

Component Description

(1) esc key (Windows only) Displays system information when pressed in

(2) fn key (Windows) Executes frequently used system functions when

(3)

(4) Function keys Execute frequently used system functions when pressed in

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external

Windows button (Windows only) Returns you to the Start screen from an open

12 Chapter 2 External component identification

combination with the fn key.

pressed in combination with a function key, the num lk key, or the esc key.

(Linux) Executes frequently used system functions when pressed in combination with a function key.

app or the Windows desktop.

NOTE: Pressing the Windows button again will return you to

the previous screen.

combination with the fn key.

numeric keypad.

Front

Component Description

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

(6) num lk key Turns the embedded numeric keypad on and off when pressed

in combination with the fn key.

(Linux) Alternates between the navigational and numeric functions on the integrated numeric keypad.

Component Description

(1)

(2)

(3)

Wireless light

Power light

AC adapter/Battery light

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux).

●

Off: The computer is off or in Hibernation (Linux).

●

White: The computer is connected to external power and the battery is charged from 90 to 99 percent.

●

Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.

Front 13

Component Description

●

Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: The battery is fully charged.

(4)

Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

14 Chapter 2 External component identification

Left

Component Description

(1)

(2) Vent Enables airflow to cool internal components.

(3)

(4)

(5)

(6) Smart card reader (select models only) Supports optional smart cards.

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

External VGA monitor port Connects an external VGA monitor or projector.

USB 3.0 charging port Connects optional USB 3.0 devices and provides enhanced USB

power performance. The USB charging port can also charge select models of cell phones and MP3 players, even when the computer is off.

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB

power performance.

Left 15

Right

Component Description

(1)

(2)

(3) Memory card reader Reads data from and writes data to memory cards such as

(4)

Audio-out (headphone) jack/Audio-in (microphone) jack

DisplayPort Connects an optional digital display device, such as a high-

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.

To access the user guides:

Windows 8: Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

Windows 7: Select Start > Help and Support > User Guides.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

performance monitor or projector.

Secure Digital (SD).

power performance.

(5)

(6) Docking connector Connects an optional docking device.

(7)

RJ-45 (network) jack Connects a network cable.

Power connector Connects an AC adapter.

16 Chapter 2 External component identification

Bottom

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Accessory battery connector Connects an optional accessory battery.

(2) Service cover Provides access to the hard drive bay, the wireless LAN

(3)

(4)

(5) Vents (2) Enable airflow to cool internal components.

(6)

Service cover release latch Releases the service cover on the computer.

Service cover release lock Locks service cover.

SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The

(WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

SIM slot is located inside the battery bay.

Bottom 17

Component Description

(1) Service cover Provides access to the hard drive bay, the

wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive

system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support

Assistant app.

(2)

(3)

(4) Vents (3) Enable airflow to cool internal components.

Service cover release latch Releases the service cover on the computer.

Service cover release lock Locks the service cover.

18 Chapter 2 External component identification

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