HP (Hewlett-Packard) 6-XXX User Manual
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User’s Guide
HP Vectra VA
6/xxx
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Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of
its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Centronics
Corporation.
Microsoft
Corporation. Microsoft Windows
Microsoft Corporation.
OS/2 is a registered trademark of International Business Machines
corporation.
Novell
PENTIUM
UNIX
the U.S.A. and other countries.
Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France
® is a registered trademark of Centronics Data Computer
® and MS-DOS® are registered trademarks of Microsoft
®, and Windows® 95 are products of
® and NetWare® are U.S. registered trademarks of Novell, Inc.
TM
is a trademark of Intel Corporation.
® is a registered trademark of UNIX System Laboratories Inc. in
© 1996 Hewlett-Packard Company
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User’s Guide
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Important Safety Information
If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such as
the one provided with this equipment, or one in compliance with your
national regulations. This PC is disconnected from the power by
removing the power cord from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible.
For your safety, never remove the PC’s cover without first removing the
power cord from the power outlet, and any connection to a
telecommunications network. Always replace the cover on the PC
before switching it on again.
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information
before using your PC. This information is contained on the CD-ROM
that comes with your PC.
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Contents
1 Setting Up and Using Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting the Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Stopping Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 How to Install Accessories In Your PC
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . . 13
Removing the Air Flow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Upgrading the MGA Millennium Board Memory . . . . . . . . . . . . . . . . . . . 17
Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing an Additional Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive . . . . . . . 24
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 26
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing an OverDrive Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3 Troubleshooting Your PC
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
If Your PC Does Not Start Properly . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 33
If you are Unable to Change any Values in Setup . . . . . . . . . . . . . . . . . . 34
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
If Your PC Has a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . 37
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Display Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
If Your Mouse Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
If Your Printer Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
If the Flexible Disk Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . 40
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If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 43
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 44
If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
If Your PC Has an Audio Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical Information Needed for Troubleshooting. . . . . . . . . . . . . 49
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Power Consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . . 51
The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . . 52
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4 Hewlett Packard Support and Information Services
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . . 59
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Internet—FTP Library Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Access HP World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . . 62
Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 63
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . 65
Lifeline Telephone Support (U.S. Only). . . . . . . . . . . . . . . . . . . . . . . 65
HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . . 66
Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . . 66
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
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1
Setting Up and Using Your PC
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1 Setting Up and Using Your PC
Unpacking Your PC
Unpacking Your PC
1 When you receive your PC, unpack all the components.
WARNING If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
Computer
Typical Display
Mouse
Manuals
Two HP CD-ROMs:
Drivers
Documentation
Keyboard
2 Place the PC on a sturdy desk near to easily accessible power outlets,
with enough space for the keyboard, mouse, and any other
accessories.
3 Position the PC so that its rear connectors are easily accessible. (You
can place the PC on the floor instead of on the table, if desired.)
4 Refer to the display’s manual for information about the display.
Operating System Your PC’s operating system is packed separately inside the box that
contains your PC.
Installation Tools No tools are required to set up your PC. However, if you plan to install a
disk drive or an accessory board in your PC, you will need a flat-blade
screwdriver. For further information about installing accessories, refer
to chapter 3, “How to Install Accessories In Your PC”.
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Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the computer.
The connectors are shaped to go in one way only. Tighten the
display cable attachment screws.
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
• Parallel (25-pin parallel connector) for a parallel device
• Serial A (9-pin serial connector) for a serial device
• Serial B (9-pin serial connector) for a second serial device.
1 Setting Up and Using Your PC
Connecting the Mouse, Keyboard, Display and Printer
MGA Millennium video display
connector
Serial B
Serial A
Parallel
Mouse
Keyboard
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1 Setting Up and Using Your PC
Connecting Audio Accessories
Connecting Audio Accessories
Your PC has a Headphones jack and a Microphone jack on the rear
panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI
interface connector are also located on the rear panel.
NOTE
The internal speaker and the Stereo Out jack on the rear of your PC are
deactivated when you use the Headphones jack.
The internal speaker is deactivated when you use the Stereo Out jack.
LINE IN
MIC IN
The audio accessories shown
here (headphones, microphone,
speakers, and hifi system) are not
supplied with your PC
LINE OUT
SPK OUT
JOYSTICK
WARNING To avoid discomfort from unexpected noise, always turn the volume
down before connecting headphones or speakers.
Listening to loud sounds for prolonged periods may permanently
damage your hearing.
Before putting on headphones, place them around your neck and turn
the volume down. When you put on the headphones, slowly increase
the volume until you find a comfortable listening level, and leave the
volume control in that position.
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Connecting the Power Cables
1 Remove the warning label covering the computer’s power connector
at the rear of the computer.
2 Check that the correct voltage is selected for your country. (The
voltage is set during manufacture, and should be already correct.)
1 Setting Up and Using Your PC
Connecting the Power Cables
230
115
230
230
3 Connect the power cables to the display and the computer. (The
connectors are shaped to go in one way only.)
4 Connect the display’s power cable and the computer’s power cable
to grounded outlets.
WARNING For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cable with a properly grounded plug such
as the one provided with this equipment or in compliance with your
national regulations. This PC is disconnected from the power by
removing the power cable from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible. This
PC is as class 1 laser product.
230
115
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1 Setting Up and Using Your PC
Starting and Stopping Your PC
Starting and Stopping Your PC
Starting Your PC
1 Before you start your PC, always switch on the display first.
2 Start your PC in one of these ways:
• press the power button on the front panel
• press the space bar.
When you switch on the computer, the computer carries out the
Power-On-Self-Test (POST) while the Vectra logo is displayed. If
you wish to view the POST details, press to get the HP
Summary Screen. If there is an error in the POST, the error will
automatically be displayed.
3 If you have set a password in the PC’s Setup program, the password
prompt displays after the POST has completed. If the Password
prompt is displayed, type your password and press to be
able to use the PC.
Stopping Your PC
To stop the PC, make sure that you have exited all programs and the
operating system (if necessary), and then press the power button on
the control panel.
Refer to the operating system manual for details of how to exit the
operating system.
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Setting Passwords
You can set two passwords, the administrator password and the user
password, to provide two levels of protection for your PC. You set both
passwords in the Security menu group of the Setup program.
Setting an Administrator Password
Set the Administrator Password to protect the PC’s configuration in
Setup. An Administrator Password can provide a power-on password
prompt to prevent your PC being started or used in your absence. You
can also use this password to start the PC when the keyboard (and
mouse) are locked—you must type the password and press
to unlock the keyboard (refer to “Power-On Password” in the
Administrator Password Submenu of the Security Menu in the HP
Setup program).
1 Setting Up and Using Your PC
Setting Passwords
If you have set both an Administrator Password and a User Password,
and you enter the Setup program by using the User Password, you will
be restricted in your ability to change setup items. If you enter the
Setup program with an Administrator Password, you will have no
restrictions.
To set an Administrator Password:
1 Start the Setup Program. Refer to "Using the HP Setup Program", on
page 53.
2 Select the Security menu group.
3 Select the “Administrator Password” submenu.
4 Choose the “Set Administrator Password” setup item. You will be
asked to enter your password twice. Be sure to save your changes
before you exit the Setup program.
To remove the password, follow the same procedure as to set a
password, but do not enter anything in the password field. Press return
and then press return a second time to confirm your action.
NOTE If you forget your password, refer to "If You Have Forgotten Your
Password", on page 43.
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1 Setting Up and Using Your PC
Setting Passwords
Setting a User Password
A user password can only be set if an Administrator Password has
already been set.
Set a User Password to:
• provide a power-on password prompt to prevent your PC from being
started or used in your absence
• start the PC when the keyboard (and mouse) are locked—you must
type the password and press to unlock the keyboard (refer
to “Power-On Password” in the Administrator Password Submenu of
the Security Menu in the HP Setup program).
If you have set both an Administrator Password and a User Password,
and you enter the Setup program by using the User Password, you will
only be able to change Main setup items. If you enter the Setup
program with an Administrator Password, you will have no restrictions.
To set a User Password:
1 Start the Setup Program. Refer to "Using the HP Setup Program", on
page 53.
2 Select the Security menu group.
3 Select the “User Password” submenu.
4 Choose the “Set User Password” setup item. You will be asked to
enter your password twice. Be sure to save your changes before you
exit the Setup program.
To remove the password, follow the same procedure as to set a
password, but do not enter anything in the password field. Press return
and then press return a second time to confirm your action.
NOTE If you forget your password, refer to "If You Have Forgotten Your
Password", on page 43.
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Using Power Management
Power management enables you to reduce the PC’s power
consumption when you are not using the PC. To configure power
management, to refer to the Power Menu in the HP Setup program.
Refer to your operating system documentation for detailed information
about the capabilities of your operating system to implement power
management.
Additional Information and Help
Additional information about your PC is supplied on a documentation
CD-ROM that comes with your PC. It includes:
1 Setting Up and Using Your PC
Using Power Management
• New features—what is new and special about your PC
• Using your PC—simple, “how-to-use” guidelines about using your PC
• Working in comfort—guidance on ergonomic issues
• Inside your PC—describes the basic parts of your PC, how to
upgrade, and how to optimize performance
• HP support—similar to chapter 4 in this User’s Guide.
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1 Setting Up and Using Your PC
Additional Information and Help
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2
How to Install Accessories In Your PC
This chapter explains how to install accessories, such as extra memory,
accessory boards, and additional disk drives, in your PC.
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2 How to Install Accessories In Your PC
Accessories You Can Install
Accessories You Can Install
Please contact your authorized reseller for information about HP
accessory part numbers.
WARNING For your safety, never remove the PC’s cover without first removing
the power cord from the power outlet, and any connection to a
telecommunications network. Always replace the cover on the PC
before switching it on again.
Processor
Main Memory (32-bit EDO, 60 ns)
8 MB kit (2 x 4MB modules)
16 MB kit (2 x 8MB modules)
32 MB kit (2 x 16MB modules)
64 MB kit (2 x 32MB modules)
Pairs of identical modules must be installed.
See “Installing Memory” later in this chapter.
Front-Access Device Shelves
5.25-inch 1.2-MB flexible disk drive
IDE CD-ROM drive
Tape Drive
Accessory Board Slots
For example, for a LAN adapter
(Some slots may come with
pre-installed boards.)
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Removing and Replacing the Cover
Removing the Cover
1 Switch off the display and computer.
2 Disconnect all power cables and any telecommunications cables.
3 If necessary, unlock the cover using the key on the front panel.
4 Lift the two latches on the front sides of the computer upwards. Slide
the cover forwards and off the computer.
Replacing the Cover after Installing Accessories
2 How to Install Accessories In Your PC
Removing and Replacing the Cover
1 Ensure that you have installed all your accessories and that all
internal cables are properly connected and safely routed.
2 Ensure that the two latches on the front sides of the cover are
upwards, and that the lock is unlocked.
3 Slide the cover onto the computer, making sure that the two guides
at the bottom of the case slide into the two rails at the base of the
computer. Firmly slide the cover backwards into position.
4 Lower the two latches on the front sides of the cover.
5 If required, lock the cover using the key provided.
6 Reconnect all the power cables.
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2 How to Install Accessories In Your PC
Removing the Air Flow Guide
Removing the Air Flow Guide
Your PC has an air flow guide to help reduce the heat of the processor.
You must remove this guide before you can access the processor, the
system board switches, the battery, or any accessory board.
To remove the air flow guide, unclip it from the side of the PC after you
have removed the cover.
14 English
NOTE:
The air flow guide on your PC may be
different from the one shown in this
illustration.
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Installing Memory
CAUTION Static electricity can damage electronic components.
Turn all equipment OFF. Don’t let your clothes touch the accessory.
To equalize the static electricity, rest the accessory bag on top of the PC
while you are removing the accessory from the bag. Handle the
accessory as little as possible and with care.
Main Memory Modules
Your PC is supplied with main memory. If you need more main memory
to run your application software, you can install up to a total of
192 MB (6 x 32 MB).
2 How to Install Accessories In Your PC
Installing Memory
Main memory is available in modules of 4 MB, 8 MB, 16 MB, or 32 MB.
There are three memory “banks”, with each bank requiring two
memory modules. You must install identical modules as pairs in each
bank.
Bank Memory Modules You can Install
A1 and A2 Comes preloaded with either 16 MB (2 x 8 MB) or 32 MB (2 x 16 MB).
B1 and B2 Any pair of identical modules.
C1 and C2 Any pair of identical modules.
To install a main memory module:
1 Disconnect the computer’s power supply cord and any connection to
a telecommunications network.
2 Remove the computer’s cover.
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2 How to Install Accessories In Your PC
Installing Memory
3 Align the memory module with the slot, with the notch on the right
hand side. For each memory module, slide it into the slot at 45°.
Pivot the memory module to a perpendicular position and click into
place.
C2
C1
B2
B1
A2
A1
B1
A2
A1
C2
C1
B2
4 If you need to remove a main memory module, release the retaining
clip and pull the module forward and out of the socket.
5 Install any other accessories before replacing the cover. Reconnect
all cables and power cords.
6 Check the HP Summary Screen to verify the new configuration.
Refer to "HP Summary Screen", on page 52.
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Upgrading the MGA Millennium Board Memory
1 Switch off the display and computer, and disconnect the power
supply cables and any telecommunications cables. Remove the
computer’s cover.
2 Unscrew and remove the screw securing the MGA Millennium board.
Put the screw to one side. Note which slot the board is in.
3 Carefully remove the board from its slot, holding the board at each
end by its top edge. Do not bend the board. With its components
facing up, place the board on a clean, flat, solid, static-free surface.
Handle the board by its edges.
4 Install the memory module on the video board. Carefully slide the
board back into its slot. Firmly press the board into the socket. Make
sure that the board’s connector engages completely with the socket
and does not touch components on other boards you may have
installed. Secure the board by replacing the screw.
2 How to Install Accessories In Your PC
Installing Memory
Carefully install the video
memory module
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2 How to Install Accessories In Your PC
Installing Memory
5 Install any other accessories before replacing the cover and
reconnecting the cables.
6 After switching on the PC, change the video resolution and the
number of colors displayed. Alternatively, use utilities supplied with
the operating system. See your operating system documentation and
online help for more information.
Configuration Switches Two configuration switches are on the Matrox video adapter board.
Switch Use Switch Block to:
1 Flash EEPROM Switch for VGA BIOS:
• OFF to prevent Video BIOS upgrades — DEFAULT
• ON to allow Video BIOS upgrades.
2 Enable or disable VGA for single-screen or dual-screen operation (with a second
VGA controller):
• OFF for single-screen operation — DEFAULT
• ON for dual-screen operation (with a second VGA controller).
Contact your HP representative for further information about
upgrading the VGA BIOS.
VESA Connector
ON
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Installing Mass Storage Devices
If you need to have extra mass storage space for your application
software, you can install additional mass storage devices, such as a
flexible disk drive, hard disk drive, or tape drive.
Your PC already has one hard disk drive installed in the back shelf. You
can install another hard disk drive in the bottom internal shelf, beneath
the existing hard disk drive.
Your PC has a 3.5-inch flexible disk drive and a CD-ROM drive installed
in two front-access device shelves. Two more front-access device
shelves are available to install flexible disk drives, CD-ROM drives, or
tape drives.
2 How to Install Accessories In Your PC
Installing Mass Storage Devices
Your PC has the following cables and connectors on the system board
which may be used by mass storage devices:
• An Enhanced IDE (Integrated Drive Electronics) hard disk drive
cable. This supports up to two IDE hard disk drives, one of which is
already connected. On the system board, this cable’s connector is
labeled “Primary IDE”.
• A second Enhanced IDE drive cable with two connectors. If you
install a CD-ROM drive, or a third hard disk drive, or both, connect it
or them to this cable. On the system board, this cable’s connector is
labeled “Secondary IDE”.
• A flexible disk drive cable. This supports up to two flexible disk
drives, one of which is already connected.
NOTE You can install a non-IDE mass storage device, but this requires an
accessory board and driver software. Contact your authorized reseller
for information.
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