HP (Hewlett-Packard) 6980 User Manual

HP Deskjet 6980 series

Network Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, Windows, and Windows XP are registered trademarks of Microsoft Corporation.

Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, Powerbook, Power Macintosh, Quickdraw, and TrueType are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Adobe, Adobe Photoshop, and Acrobat are trademarks of Adobe Systems Incorporated.

Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license.

Terms and conventions

The following terms and conventions are used in this guide.

Terms

The HP Deskjet printer is also referred to as the HP printer or printer.

Cautions and warnings

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:

ink failure, and bad electrical connections.

A Warning indicates possible harm to you or to others. For example:

Warning Keep both new

and used print cartridges out of the reach of children.

Accessibility

The HP printer provides a number of features that make it accessible for people with disabilities.

Visual

The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at: www.hp.com/

accessibility.

Caution Do not touch the

print cartridge ink nozzles or copper contacts. Touching these parts results in clogs,

Contents

1 Manage the printer on a network........................................................................3

HP Report page......................................................................................................3

Embedded Web server (EWS)...............................................................................6

Change wireless security settings..........................................................................7

Configure the printer for a software firewall............................................................8

Reset the printer to factory default settings..........................................................10

2 Troubleshoot a wireless connection................................................................. 13

During software installation...................................................................................13

After software installation...................................................................................... 17

SecureEasySetup setup errors.............................................................................18

3 Troubleshoot an Ethernet connection..............................................................21

During installation.................................................................................................21

After software installation...................................................................................... 23

Network Guide

HP Deskjet 6980 series

Manage the printer on a network

After the printer is set up and connected to the network by following the instructions in the setup guide, several tools are available to help you manage the printer on a network.

HP Report page

The HP Report page supplies useful information about the printer's wireless, wired, and front USB port connections.

Print an HP Report page

To print an HP Report page, verify that the printer is powered on and idle, and then press the Report Page button once.

If the printer has just been connected to a network, wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings.

Understand the HP Report page

The HP Report page lists the following information that you might frequently need to know:

General information

General information applies to both Ethernet and wireless networks:

Item

Network Status The printer's network status:

Active Connection Type

Network Guide

Meaning

● Ready: The printer is ready to print.

● Offline: The printer is not connected to a network.

The type of network the printer is connected to:

● Wired: The printer is connected to an Ethernet network.

● Wireless: The printer is connected to a wireless network.

● Disabled: The printer is not connected to a network.

Chapter 1

(continued)

Item Meaning

URL The address to use in order to open the printer's embedded Web

server.

Hardware

The printer's Media Access Control (MAC) address.

Address (MAC)

Firmware Revision

Revision number of the printer's internal software.

This item might be requested by HP Service and Support.

Host Name The printer's host name on the network.

IP Address The printer's current IP address on the network.

Subnet Mask The printer's subnet mask.

Default Gateway The printer's gateway address.

Configuration Source

How the printer obtained its IP address:

● Automatic: AutoIP or DHCP

● Manual: Static IP address

DNS Server The IP address of the printer's domain name server. Not

Specified means that no IP address has been set. This setting does not apply to the printer.

mDNS The printer's mDNS service name on the network.

This name is used by Apple Rendezvous (Mac OS X v10.2.3 and higher) and Bonjour (Mac OS X v10.4.0 and higher) to identify the printer.

Admin Password

Indicates whether the printer's embedded Web server is password protected.

● Set: A password is required.

● Not Set: A password is not required.

Link Config The network link configuration:

● 802.11

● 10T-Full

● 10T-Half

● 100TX-Full

● 100TX-Half

802.11 wireless

The 802.11 wireless information applies only to the printer's wireless connection:

HP Deskjet 6980 series

Item Meaning

Wireless Status The printer's wireless network status:

● Connected: The printer is connected to the wireless network.

● Disconnected: The printer is not connected to the wireless

network.

● Disabled: The wireless radio is off and the printer is connected to an Ethernet network.

Communication Mode

The communication mode to which the printer is configured.

● Infrastructure

● Ad hoc

Network Name

The SSID setting to which the printer is set.

(SSID)

Signal Strength (1-5 highest)

The strength of the 802.11 radio signal the printer is receiving:

● 1 through 5: 5 indicates an excellent signal; 1 indicates a poor signal.

● Not applicable: The printer is set to ad hoc communication mode or the wireless network is disabled.

Channel One of several pre-set frequencies at which 802.11b-enabled

devices communicate in order to reduce interference.

The number of channels available varies by country/region.

Not applicable means that the wireless network is disabled.

Authentication Type

The printer's authentication setting:

● Open System: No authentication is being used.

● Shared Key: The printer is using a WEP key for

authentication.

● WPA-PSK: Authentication that uses a Pre-Shared Key (PSK). Used as part of WPA for small networks.

● None: No authentication is in use.

Encryption The printer's encryption setting:

● 64-bit WEP: Printer is configured with a five-character or 10- digit WEP key.

● 128-bit WEP: Printer is configured with a 13-character or 26- digit WEP key.

● AES: An encryption method that can be used with WPA.

● TKIP: An encryption method that can be used with WPA.

● None: No encryption is being used.

Access Point HW address

Network Guide

The MAC address of the Wireless Access Point (WAP) for the printer's network. This setting applies only to infrastructure networks. Not applicable means that the printer is set to ad hoc communication mode.

Chapter 1

Miscellaneous

The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections:

Item

Total Packets Transmitted

Total Packets Received

PictBridge Status

PictBridge Last Error

Meaning

Number of packets sent without error.

This item might be requested by HP Service and Support.

Number of packets received without error.

This item might be requested by HP Service and Support.

● Connected: The printer is connected to a digital camera.

● Error: Something is wrong with the PictBridge connection.

The last known error to occur in the printer PictBridge function since the printer was last turned on.

Embedded Web server (EWS)

The printer has an internal Web page, called the embedded Web server (EWS) that you can open with an Internet browser. The EWS provides a simple way to manage the printer on a network.

Use the printer's EWS to do the following:

● Check the printer's status.

● Adjust the printer's network configuration.

● Check estimated ink levels in the print cartridges.

● View network statistics.

● Configure the printer's wireless security settings.

● Configure Bluetooth settings.

● Visit HP's Web site for support information and to purchase supplies.

Caution It is recommended that the printer and the computers that use it be

on the same subnet. Printer installation across subnets can be problematic depending on the type of router used.

Before using the printer's internal Web page, verify that the printer and the computer are powered on and connected to the network.

HP Deskjet 6980 series

Follow these steps to open the printer's internal Web page:

1. Press the printer Report Page button to print an HP Report page.

2. Find the printer URL (IP address) on the HP Report page.

Note Verify the printer URL is something other than http://0.0.0.0 and

that the subnet mask matches that of the computer. If either of these conditions is not true, connect an Ethernet cable to the printer and the network router, and then repeat steps 1 and 2.

3. Launch the Internet browser. Use Microsoft Internet Explorer 5.0 or higher, Netscape 4.75 or higher, or Safari

1.0 or higher.

4. Enter the printer URL in the browser address box, and then press Enter.

Change wireless security settings

If you change the wireless security settings for the wireless network, you must reconfigure the printer with the new settings.

Network Guide

Chapter 1

Get started

Before reconfiguring the printer, you must find the following settings:

● Network name (SSID)

● The new wireless security settings:

– WEP: Find the WEP key(s) – WPA: Find the passphrase and authentication protocol

See the configuration utility for the network Wireless Access Point (WAP) to find the wireless security settings.

Configure the printer

Follow these steps to reconfigure the printer with new wireless security settings:

1. Use an Ethernet cable to connect the printer to an Ethernet port on the network, such as an available Ethernet port on a Wireless Access Point (WAP), router, hub, or wall socket.

2. Open the printer embedded Web server (EWS). For help opening the EWS, see Embedded Web server (EWS) on page 6.

3. On the EWS, click the Networking tab.

4. Under the Connections heading, click Wireless (802.11).

5. On the Wireless Setup tab, click the Start Wizard button.

6. Follow the onscreen instructions to enter the new settings and finish the configuration.

Configure the printer for a software firewall

A software firewall protects a computer from unauthorized access when a computer is connected to the Internet.

Popular software firewalls include: BlackICE®, ZoneAlarm®, and Brickhouse®.

Note Windows XP has a software firewall included. If the computer uses only

the Windows XP firewall, you do not need to follow the instructions contained in this section.

Problem

Unfortunately, a software firewall can cause two problems when using the printer on a wired or wireless network.

● Failed installation: A software firewall can prevent the computer from finding the printer on the network during the printer software installation process. If the computer cannot discover the printer, the printer software cannot be installed on the computer.

● Lost connection: If the printer is connected to a wired or wireless network that uses DHCP or AutoIP to assign IP addresses and the printer IP address changes, a software firewall can prevent the computer from finding the printer on the network even if the printer software has been successfully installed on the computer.

HP Deskjet 6980 series

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