AMD, the AMD Arrow logo, Athlon,
Phenom, Sempron, Turion, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, Core, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2011
Document Part Number: 649589-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
GHz processor (SC turbo up to 3.30-GHz; 3.0MB L3 cache, 35 W)
Intel Dual Core i5-2520M 2.50-GHz processor
(SC turbo up to 3.20-GHz; 3.0-MB L3 cache,
35 W)
Intel Dual Core i5-2410M 2.30-GHz processor
(SC turbo up to 2.90-GHz; 3.0-MB L3 cache,
35 W)
Intel Dual Core i3-2330M 2.20-GHz processor
(3.0-MB L3 cache 35 W)
Intel Dual Core i3-2310M 2.10-GHz processor
(3.0-MB L3 cache 35 W)
Intel Pentium® P6300 2.26-GHz processor
(3.0-MB L3 cache, dual core, 35 W)
√
√
√
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√
√
√
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√
Intel Pentium P6200 2.13-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Core 2 Duo P7570 2.26-GHz processor
(3.0-MB L2 cache, 1066-MHz FSB, 25 W)
Intel Core 2 Duo T6670 2.20-GHz processor
(2.0-MB L3 cache, 800-MHz FSB)
Intel Celeron® DC T3500 2.10-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron DC T3300 2.00-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC B950 2.10-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC B940 2.00-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C925 2.30-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C900 2.20-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
√
√
√
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√
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√
2Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Intel Celeron SC B810 1.60-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
ChipsetAMD A50M fusion controller hub (FCH) on
computer models equipped with a graphics
subsystem with UMA memory
Northbridge:
●
ATI RS880M (on computer models
equipped with a graphics subsystem with
UMA memory)
●
ATI RS880MD (on computer models
equipped with a graphics subsystem with
discrete memory)
Southbridge: SB820M
Northbridge:
●
Intel HM65 Express Chipset
●
Intel HM55 Express Chipset
●
Intel GM45
Southbridge: ICH9m
√
√
√
GraphicsAMD graphics: AMD Radeon™ HD 6310M
discrete-class graphics supporting DX11
AMD Radeon HD 6250M discrete-class
graphics supporting DX11
Support for Blu-Ray and high-definition DVD
playback with HD-decode and DX10 and
DX11 support
Switchable discrete graphics (prohibited
with Windows® 7 Starter): AMD Radeon HD
6370M Graphics with 512-MB dedicated
video memory (64-MB×16 DDR3 900-MHz × 4
PCs); 64-bit S3 package, muxless switchable
Unified Memory Architecture (UMA)
internal graphics: ATI Mobility Radeon HD
4250; support for DX10; 64-bit,
muxless switchable
Internal graphics: Intel HD Graphics√
Discrete graphics: AMD Radeon HD 6370M
Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs)
√
√
√
√
3
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Switchable discrete graphics (not
supported on computer models equipped with
Windows 7 Starter OS): AMD Radeon HD
6470M Graphics with 512-MB of discrete
video memory (64M×16 DDR3 900 MHz × 4
PCs) or AMD Radeon HD 6470M Graphics
with 1024-MB of discrete video memory
(128M×16 DDR3 900 MHz × 4 PCs)
Support for high-definition DVD playback with
HD-decode ,and DX10 (UMA) and DX11
(discrete) support
All display assemblies include 1 or 2 wireless
local area network (WLAN) antenna cables
Supports 16:9 ultra wide aspect ratio
Memory2 customer-accessible/upgradable memory
module slots
√
√
√√
√√
Supports dual-channel memory√√
Supports up to 8192 GB of system RAM√√
DDR3/1333-MHz√√
Supports the following configurations:
●
8192-MB total system memory (4096×2;
not supported on a 32-bit
operating system)
●
4096-MB total system memory (4096×1
or 2048×2; not supported with
Windows® 7 Starter OS)
●
3072-MB total system memory (2048×1 +
1024×1; not supported with Windows® 7
Starter OS)
●
2048-MB total system memory (2048×1
or 1024×2)
●
1024-MB total system memory (1024×1;
not supported on a 64-bit
operating system)
Hard drivesSupports 6.35-cm (2.5-in) hard drives in 9.5-
mm (.37-in) and 7.0-mm (.28-in) thicknesses
√√
√√
4Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Customer-accessible√√
Serial ATA√√
Computer models
equipped with an
Intel processor
Supports the following hard drives:
●
750-GB, 5400-rpm
●
640-GB, 5400-rpm
●
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
320-GB, 7200-rpm
●
320-GB, 5400-rpm
●
250-GB, 7200-rpm
Optical drive (select
models only)
Serial ATA√√
12.7-mm tray load√√
DVD±RW and CD-RW Super Multi Double-
Audio and videoSingle digital microphone√√
HD audio√√
Fixed√√
Layer Combo Drive with LightScribe
√√
√√
HP-/Presario-branded Altec/Lansing speakers√√
Supports Microsoft Premium requirements√√
HP VGA webcam (select models only, fixed, no
tilt with activity LED, 640×480 by 24 frames
per second
EthernetIntegrated 10/100 network interface
card (NIC)
Integrated 10/100/1000 NIC on computer
models equipped with an Intel Dual Core i5 or
i3 or Intel Pentium processor
Integrated 10/100 NIC on computer models
equipped with an Intel Core 2 Duo or
Intel Celeron processor
WirelessIntegrated wireless local area network (WLAN)
options by way of wireless module
One or two WLAN antennas built into
display assembly
√√
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√
√
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5
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Support for the following WLAN formats:
●
Atheros AR9002WB-1NGB 802.11b/g/n
1×1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
●
Ralink 5390GN 802.11b/g/n 1×1
WiFi Adapter
●
Realtek 8188BC8 802.11a/b/g/n 2×2
WiFi and Bluetooth 3.0+HS
Combo Adapter
●
Realtek 8188GN 802.11b/g/n 1×1
WiFi Adapter
External media
card
Ports
HP Multi-Format Digital Media Reader supports
the following digital card formats:
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC)
Memory Card
●
3-pin AC power
●
Audio-in (mono microphone)
√√
√√
√√
●
Audio-out (stereo headphone)
●
HDMI version 1.4 supporting
1920 ×1200 @ 60Hz
●
RJ-45 (Ethernet, includes link and
activity lights)
●
USB 2.0 (3 ports)
●
VGA (Dsub 15 pin) supporting
2048×1536 external resolution @ 85 Hz,
1920 ×1200 external resolution @ 60Hz,
hot plug and unplug and auto-detection
for correct output to wide-aspect vs.
standard aspect video
Keyboard/
pointing devices
TouchPad with multi-touch gestures, 2-finger
Taps enabled by default√√
Power
requirements
Full-size 14-in, textured, pocket, keyboard with
full numeric keypad
scrolling, and pinch-zoom enabled
65-W RC V HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
√√
√√
√
6Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
90-W PFC RC V EM HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
90-W PFC RC V HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
65-W RC V EM HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
Support for the following batteries:
●
6-cell, 55-Whr, 2.55-Ah Li-ion battery
●
6-cell, 47-Whr, 2.20-Ah Li-ion battery
SecuritySecurity cable slot√√
Operating systemPreinstalled:
●
Windows 7 Home Basic, Service Pack 1
(64- and 32-bit)
●
Windows 7 Home Premium, Service Pack
1 (64-bit)
●
Windows 7 Professional, Service Pack 1
(64- and 32-bit)
√
√√
√
●
Windows 7 Starter, Service Pack 1 (32bit, not supported on computer models
equipped with a 500-GB hard drive and
3- or 4-GB or system memory)
●
FreeDOS
●
Linux (not supported on computer models
equipped with a graphics subsystem with
discrete memory)
7
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Preinstalled:
●
Windows 7 Home Basic (64- and 32-bit)
●
Windows 7 Home Premium (64-bit)
●
Windows 7 Professional (64-bit)
●
Windows 7 Starter 32-bit
●
FreeDOS
ServiceabilityEnd-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
Optical drive
●
WLAN module
√
√√
8Chapter 1 Product description
2External component identification
Display
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate
with WLANs.
NOTE: Select computer models only have one
WLAN antenna.
(2)Webcam lightOn: The webcam is in use.
(3)WebcamRecords video and captures still photographs.
To use the webcam, select Start > All Programs >
HP > HP MediaSmart > HP
MediaSmart Webcam.
(4)Internal microphoneRecords sound.
Display
9
ItemComponentDescription
(5)Internal display switchTurns off the display and initiates Sleep if the display is
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, andEnvironmental Notices that applies to your country or region. These notices are located in Help and Support.
Button
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
ComponentDescription
Power button
10Chapter 2 External component identification
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyDisplays system information when pressed in combination
with the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Action keysExecute frequently used system functions.
Keys
11
Lights
ItemComponentDescription
(1)TouchPad light
(2)Caps lock light
(3)Power light
(4)Wireless light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
White: Caps lock is on.
●
Off: Caps lock is off.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
12Chapter 2 External component identification
TouchPad
ItemComponentDescription
(1)TouchPad light
(2)TouchPad on/off buttonTurns the TouchPad on and off. Quickly double-tap the
(3)TouchPad zoneMoves the pointer and selects or activates items on
(4)Left TouchPad buttonFunctions like the left button on an external mouse.
(5)Right TouchPad buttonFunctions like the right button on an external mouse.
●
Amber: The TouchPad is off.
●
On: The TouchPad is on.
TouchPad on/off button to turn the TouchPad on and off.
the screen.
TouchPad
13
Left side
ItemComponentDescription
(1)External monitor portConnects an external VGA monitor or projector.
(2)Vents (2)Enable airflow to cool internal components.
(3)RJ-45 (network) jackConnects a network cable.
(4)HDMI port (select models only)Connects an optional video or audio device, such as a
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
high-definition television, or any compatible digital or
audio component.
(5)USB portConnect optional USB devices.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7)Audio-out (headphone) jackProduce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, andEnvironmental Notices.
When a device is connected to the jack, the computer
speakers are disabled.
(8)Digital Media SlotSupports the following digital card formats:
●
MultiMediaCard
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
(9)Drive lightBlinking white: The hard drive is being accessed.
(10)Power light
●
White: The computer is on.
14Chapter 2 External component identification
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off.
Right side
ItemComponentDescription
(1)Optical driveReads and writes to an optical disc.
(2)Optical drive light
(3)USB ports (2)Connect optional USB devices.
(4)Power connectorConnects an AC adapter.
(5)AC adapter light
(6)Security cable slotAttaches an optional security cable to the computer.
●
On: The optical drive is in use.
●
Off: The optical drive is idle.
●
White: The computer is connected to external power
and the battery is fully charged.
●
Amber: A battery is charging.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side
15
Bottom
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latchReleases the battery from the battery bay.
(3)Vents (5)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(4)Hard drive bayHolds the hard drive.
(5)Memory module compartmentContains the memory module slots.
16Chapter 2 External component identification
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
ItemDescriptionFunction
(1)Product nameThis is the product name affixed to the front of
the computer.
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
each product.
Service tag
17
ItemDescriptionFunction
(3)Part number/Product number (p/n)This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4)Warranty periodThis number describes the duration of the warranty
period for the computer.
(5)Model descriptionThis is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
18Chapter 3 Illustrated parts catalog
Computer major components
ItemComponentSpare part number
(1)15.6-in, high definition (HD), light-emitting diode (LED), display assembly (includes microphone and
wireless antenna transceivers and cables):
AntiGlare display assembly with pewter finish equipped with a webcam646842-001
AntiGlare display assembly with pewter finish not equipped with a webcam646841-001
BrightView display assembly with pewter finish equipped with a webcam646844-001
Computer major components
19
ItemComponentSpare part number
BrightView display assembly with pewter finish not equipped with a webcam646843-001
NOTE: For more display assembly spare part information, see
(2)Keyboard (includes keyboard cable):
For use in Belgium646125-A41
For use in Brazil646125-201
For use in Canada646125-121
For use in the Czech Republic646125-221
For use in Denmark, Finland, and Norway646125-DH1
For use in France646125-051
For use in Germany646125-041
For use in Greece646125-DJ1
For use in Hungary646125-211
For use in Israel646125-BB1
For use in Italy646125-061
For use in Japan646125-291
For use in Latin America646125-161
Display assembly subcomponents on page 26.
For use in the Netherlands646125-B31
For use in Portugal646125-131
For use in Russia646125-251
For use in Saudi Arabia646125-171
For use in Slovenia646125-BA1
For use in South Korea646125-AD1
For use in Spain646125-071
For use in Switzerland646125-BG1
For use in Taiwan646125-AB1
For use in Thailand646125-281
For use in Turkey646125-141
For use in the United Kingdom646125-031
For use in the United States646125-001
(3)Top cover in pewter finish (includes TouchPad and TouchPad cable)646845-001
(4)Power button board (includes cable)646129-001
(5)TouchPad button board (includes bracket and cable)646130-001
20Chapter 3 Illustrated parts catalog
ItemComponentSpare part number
Cable Kit, includes:646119-001
(6a)TouchPad cable
(6b)Optical drive connector cable
(6c)Hard drive connector cable
NOTE: See
(7)USB board (includes cable)646128-001
(8)Power connector cable646121-001
Plastics Kit, includes:646131-001
(9a)Hard drive compartment cover (includes one captive screw, secured by a C-clip)
(9b)Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)
NOTE: See
(10)Speaker Kit (includes left and right speakers and cable)647315-001
646122-001Hard Drive Hardware Kit (includes hard drive bracket and screws)
646123-001Display Hinge Kit (includes left and right display hinges and brackets)
646124-001Display hinge covers
646125-001Keyboard for use with all computer models in the United States (includes keyboard cable)
646125-031Keyboard for use with all computer models in the United Kingdom and Singapore (includes
keyboard cable)
646125-041Keyboard for use with all computer models in Germany (includes keyboard cable)
646125-051Keyboard for use with all computer models in France (includes keyboard cable)
646125-061Keyboard for use with all computer models in Italy (includes keyboard cable)
646125-071Keyboard for use with all computer models in Spain (includes keyboard cable)
646125-121Keyboard for use with all computer models in Canada (includes keyboard cable)
646125-131Keyboard for use with all computer models in Portugal (includes keyboard cable)
646125-141Keyboard for use with all computer models in Turkey (includes keyboard cable)
646125-161Keyboard for use with all computer models in Latin America (includes keyboard cable)
646125-171Keyboard for use with all computer models in Saudi Arabia (includes keyboard cable)
646125-201Keyboard for use with all computer models in Brazil (includes keyboard cable)
646125-211Keyboard for use with all computer models in Hungary (includes keyboard cable)
646125-221Keyboard for use with all computer models in the Czech Republic (includes keyboard cable)
646125-251Keyboard for use with all computer models in Russia (includes keyboard cable)
646125-281Keyboard for use with all computer models in Thailand (includes keyboard cable)
646125-291Keyboard for use only with computer models equipped with an Intel processor in Japan (includes
keyboard cable)
646125-A41Keyboard for use with all computer models in Belgium (includes keyboard cable)
646125-AB1Keyboard for use with all computer models in Taiwan (includes keyboard cable)
646125-AD1Keyboard for use only with computer models equipped with an Intel processor in South Korea
(includes keyboard cable)
646125-B31Keyboard for use with all computer models in the Netherlands (includes keyboard cable)
646125-BA1Keyboard for use with all computer models in Slovenia (includes keyboard cable)
646125-BB1Keyboard for use with all computer models in Israel (includes keyboard cable)
646125-BG1Keyboard for use with all computer models in Switzerland (includes keyboard cable)
646125-DH1Keyboard for use with all computer models in Denmark, Finland, and Norway (includes
keyboard cable)
Sequential part number listing
33
Spare part numberDescription
646125-DJ1Keyboard for use with all computer models in Greece (includes keyboard cable)
646126-001DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (select models
only; includes bezel and bracket)
646127-001Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe (select models
only; includes bezel and bracket)
646128-001USB board (includes cable)
646129-001Power button board (includes cable)
646130-001TouchPad button board (includes bracket and cable)
646131-001Plastics Kit (includes hard drive compartment cover and memory module/wireless module
compartment cover)
NOTE: See
646132-001RTC battery (includes cable and double-sided tape)
646133-001Screw Kit
646134-001Display Screw Kit (includes Mylar screw covers and screws)
646138-001Webcam/microphone module
646180-001Fan/heat sink assembly for use only with computer models equipped with an Intel
Pentium processor and a graphics subsystem with discrete video memory (includes replacement
thermal material)
646181-001Fan/heat sink assembly for use only with computer models equipped with an Intel
Pentium processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)
646182-001Fan/heat sink assembly for use only with computer models equipped with an Intel Dual Core i5 or
i3 processor and a graphics subsystem with discrete video memory (includes replacement
thermal material)
646183-001Fan/heat sink assembly for use only with computer models equipped with an Intel Dual Core i5 or
i3 processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)
646184-001Fan/heat sink assembly for use only with computer models equipped with an Intel Celeron or
Core 2 Duo processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)
Plastics Kit on page 28 for more Plastics Kit spare part information.
646668-001System board for use only with computer models equipped with an Intel Celeron or Core 2
Duo processor, the GM45 chipset, and a graphics subsystem with UMA video memory (includes
replacement thermal material)
646669-001System board for use only with computer models equipped with an Intel Pentium processor,
the HM55 chipset, and a graphics subsystem with UMA video memory (includes replacement
thermal material)
646670-001System board for use only with computer models equipped with an Intel Pentium processor,
the HM55 chipset, a graphics subsystem with discrete video memory, and 512-MB of graphics
subsystem memory (includes replacement thermal material)
34Chapter 3 Illustrated parts catalog
Spare part numberDescription
646671-001System board for use only with computer models equipped with an Intel Dual Core i5 or
i3 processor, the HM65 chipset, and a graphics subsystem with UMA video memory (includes
replacement thermal material)
646672-001System board for use only with computer models equipped with an Intel Dual Core i5 or
i3 processor, the HM65 chipset, a graphics subsystem with discrete video memory, and 1024-MB
of graphics subsystem memory (includes replacement thermal material)
646673-001System board for use only with computer models equipped with an Intel Dual Core i5 or
i3 processor, the HM65 chipset, a graphics subsystem with discrete video memory, and 512-MB
of graphics subsystem memory (includes replacement thermal material)
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Preliminary replacement requirements
37
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through
the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
38Chapter 4 Removal and replacement procedures
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install the m.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Preliminary replacement requirements
39
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
40Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticsBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
Preliminary replacement requirements
41
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 75 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
ItemComponentDescription
(1)Product nameThis is the product name affixed to the front of
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
(3)Part number/Product number (p/n)This number provides specific information about
42Chapter 4 Removal and replacement procedures
the computer.
each product.
the product’s hardware components. The part number
helps a service technician determine what components
and parts are needed.
ItemComponentDescription
(4)Warranty periodThis number describes the duration of the warranty
(5)Model descriptionThis is the alphanumeric identifier used to locate
Computer feet
The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base
enclosure in the locations illustrated below.
period for the computer.
documents, drivers, and support for the computer.
Battery
DescriptionSpare part number
6-cell, 55-Whr, 2.55-Ah Li-ion battery593554-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery593553-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Slide the battery release latch (1) to release the battery.
2.
Pivot the front edge of the battery (2) up and back.
Component replacement procedures
43
3.
Remove the battery (3) from the computer.
To insert the battery:
1.Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.
2.Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release
latch will automatically lock into place.)
Optical drive (select models only)
NOTE:The optical drive spare part kit includes a bezel and bracket.
DescriptionSpare part number
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe646127-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe646126-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
44Chapter 4 Removal and replacement procedures
Remove the optical drive:
1.Loosen the captive screw (1) that secures the memory module/wireless module compartment cover
to the computer.
2.Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward
until it rests at an angle.
3.
Remove the memory module/wireless module compartment cover. The memory module/wireless
module compartment cover is available in the Plastics Kit, spare part number 646131-001.
4.Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer.
5.Insert an unbent paper clip or similar thin tool into the optical drive tab access (2) to release
the optical drive tray from the optical drive.
Component replacement procedures
45
6.
Remove the optical drive (3) by sliding it out of the optical drive bay.
7.If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
8.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.
9.Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
46Chapter 4 Removal and replacement procedures
WLAN module
DescriptionSpare part number
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove
the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.
Remove the memory module/wireless module compartment cover (see
Optical drive (select models
only) on page 44).
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2
WLAN antenna cable is connected to the WLAN module #2 terminal.
2.
Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.
(The WLAN module tilts up.)
Component replacement procedures
47
3.
Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE:The WLAN module is designed with a notch (4) to prevent incorrect installation into
the WLAN module socket.
NOTE:If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
48Chapter 4 Removal and replacement procedures
Memory module
DescriptionSpare part number
4-GB (PC3, 10600, 1333-MHz)621569-001
2-GB (PC3, 10600, 1333-MHz)621565-001
1-GB (PC3, 10600, 1333-MHz)639738-001
Before removing a memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the memory module/wireless module compartment cover (see
Battery on page 43).
Optical drive (select models
only) on page 44).
Remove the memory module:
1.Spread the retaining tabs (1) on each side of the memory module slot to release
the memory module. (The memory module tilts up.)
2.
Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
Component replacement procedures
49
Hard drive
NOTE:The hard drive spare part kit does not include the hard drive connector cable, bracket, or
screws. The hard drive connector cable is included in the Cable Kit, spare part number 646119-001.
The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number
646122-001.
DescriptionSpare part number
750-GB, 5400-rpm634250-001
640-GB, 5400-rpm603785-001
500-GB, 7200-rpm634925-001
500-GB, 5400-rpm634638-001
320-GB, 7200-rpm641672-001 and
320-GB, 5400-rpm645193-001 and
250-GB, 7200-rpm649902-001 and
634862-001
622643-001
634861-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the memory module/wireless module compartment cover (see
Battery on page 43).
Optical drive (select models
only) on page 44).
Remove the hard drive:
1.Loosen the captive screw (1) that secures the hard drive compartment cover to the computer.
50Chapter 4 Removal and replacement procedures
2.
Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at
an angle.
3.
Remove the hard drive compartment cover. The hard drive compartment cover is available in
the Plastics Kit, spare part number 646131-001.
4.Disconnect the hard drive connector cable (1) from the system board.
5.Release the hard drive connector cable from the clips (2) built into the base enclosure.
6.Remove the four Phillips PM 2.5×6.0 screws (3) that secure the hard drive to the computer.
7.
Remove the hard drive (4).
Component replacement procedures
51
8.
If it is necessary to replace the hard drive connector cable (1), the hard drive screws (2), or
the hard drive bracket (3), remove and replace the components.
Reverse this procedure to reassemble and install the hard drive.
52Chapter 4 Removal and replacement procedures
Keyboard
NOTE:The keyboard spare part kit includes a keyboard cable.
DescriptionSpare part number DescriptionSpare part number
For use in Belgium646125-A41For use in the Netherlands646125-B31
For use in Brazil646125-201For use in Portugal646125-131
For use in Canada646125-121For use in Russia646125-251
For use in the Czech Republic646125-221For use in Saudi Arabia646125-251
For use in Denmark, Finland,
and Norway
For use in France646125-051For use in South Korea646125-AD1
For use in Germany646125-041For use in Spain646125-071
For use in Greece646125-DJ1For use in Switzerland646125-BG1
For use in Hungary646125-211For use in Taiwan646125-AB1
For use in Israel646125-BB1For use in Thailand646125-281
For use in Italy646125-061For use in Turkey646125-141
For use in Japan646125-291For use in the United Kingdom646125-031
For use in Latin America646125-161For use in the United States646125-001
646125-DH1For use in Slovenia646125-BA1
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the memory module/wireless module compartment cover (see
only) on page 44).
6.Remove the hard drive compartment cover (see
Hard drive on page 50).
Component replacement procedures
Optical drive (select models
53
Remove the keyboard:
1.Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.
2.Rest and secure the computer on its left side.
3.Partially open the computer.
4.Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back
of the keyboard until the keyboard disengages from the computer.
54Chapter 4 Removal and replacement procedures
5.
Turn the computer right-side up with the front toward you.
6.Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it
rests upside down on the palm rest.
7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
8.Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures
55
Top cover
NOTE:The top cover spare part kit includes the TouchPad and TouchPad cable.
DescriptionSpare part number
Top cover in pewter finish (includes TouchPad and TouchPad cable)646845-001
Before removing the top cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the optical drive (see
6.Remove the keyboard (see
Battery on page 43).
Optical drive (select models only) on page 44).
Keyboard on page 53).
When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:
●
Power button board and cable (see
●
TouchPad button board and cable (see
Power button board on page 59)
TouchPad button board on page 60)
Remove the top cover:
1.Close the computer.
2.Turn the computer upside down, with the front toward you.
3.Remove the eight Phillips PM2.5×6.0 screws on the surface of the base enclosure that secure
the top cover to the computer.
56Chapter 4 Removal and replacement procedures
4.
Remove the seven Phillips PM2.5×6.0 screws in the battery bay and the hard drive bay that
secure the top cover to the computer.
5.Remove the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in
the battery bay that secure the top cover to the computer.
6.Turn the computer right-side up, with the front toward you.
7.
Open the computer.
8.Release the ZIF connectors to which the following cables are attached, and then disconnect
the cables from the system board:
●
Power button board cable (1) (included with the power button board spare part kit, spare
part number 646129-001)
●
TouchPad button board cable (2) (included with the TouchPad button board spare part kit,
spare part number 646130-001)
●
TouchPad cable (3) (included in the Cable Kit, spare part number 646119-001)
Component replacement procedures
57
9.Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.
10. Lift the rear edge of the top cover (1) until the left and right sides disengage from
the base enclosure.
58Chapter 4 Removal and replacement procedures
11.
Remove the top cover (2).
Reverse this procedure to install the top cover.
Power button board
DescriptionSpare part number
Power button board (includes cable)646129-001
Before removing the power button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
●
Optical drive (see
●
Keyboard (see
●
Top cover (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
Keyboard on page 53)
Top cover on page 56)
Remove the power button board:
1.Turn the top cover upside down, with the top toward you.
2.Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to
the top cover.
Component replacement procedures
59
3.
Remove the power button board and cable (2).
Reverse this procedure to install the power button board and cable.
TouchPad button board
DescriptionSpare part number
TouchPad button board (includes cable)646130-001
Before removing the TouchPad button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
Keyboard (see
●
Top cover (see
Keyboard on page 53)
Top cover on page 56)
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
60Chapter 4 Removal and replacement procedures
Remove the TouchPad button board and cable:
1.Turn the top cover upside down, with the top toward you.
2.
Release the TouchPad board cable (1) and the TouchPad button board cable (2) from
the top cover. (The TouchPad board cable and the TouchPad button board cable are attached to
the top cover with double-sided tape.)
3.Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to
the top cover.
4.
Remove the TouchPad button board (4) and cables from the top cover.
Reverse this procedure to install the TouchPad button board and cable.
Component replacement procedures
61
USB board
DescriptionSpare part number
USB board (includes cable)646128-001
Before removing the USB board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
Keyboard (see
●
Top cover (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
Keyboard on page 53)
Top cover on page 56)
Remove the USB board:
1.Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect
the USB board cable (2) from the system board.
2.Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.
3.Remove the USB board (3) and cable.
Reverse this procedure to install the USB board.
62Chapter 4 Removal and replacement procedures
Power connector cable
DescriptionSpare part number
Power connector cable641394-001
Before removing the power connector cable, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
Keyboard (see
●
Top cover (see
●
USB board (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
Keyboard on page 53)
Top cover on page 56)
USB board on page 62)
Remove the power connector cable:
1.Close the computer.
2.Turn the computer upside down, with the front toward you.
3.Disconnect the power connector cable (1) from the system board.
4.Release the power connector cable from the clips (2) built into the base enclosure.
Component replacement procedures
63
5.
Turn the computer right-side up, with the front toward you.
6.Open the computer.
7.
Remove the two Phillips PM2.5×6.0 screws (1) that secure the power connector and bracket to
the computer.
8.
Remove the power connector bracket (2).
9.
Remove the power connector (3).
Reverse this procedure to install the power connector cable.
64Chapter 4 Removal and replacement procedures
Speakers
DescriptionSpare part number
Speaker Kit (includes left and right speakers and cable)647315-001
Before removing the speakers, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
Keyboard (see
●
Top cover (see
●
USB board (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
Keyboard on page 53)
Top cover on page 56)
USB board on page 62)
Remove the speakers:
1.Disconnect the speaker cable (1) from the system board.
2.Release the speaker cables from the clips (2) built into the base enclosure.
3.Remove the Phillips PM2.5×9.0 screw (3) and the three Phillips PM2.5×6.0 screws (4) that secure
the speakers to the computer.
Component replacement procedures
65
4.
Remove the speakers (5).
Reverse this procedure to install the speakers.
66Chapter 4 Removal and replacement procedures
Optical drive connector cable
NOTE:The optical drive connector cable is included in the Cable Kit, spare part number
646119-001.
Before removing the optical drive connector cable, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
Keyboard (see
●
Top cover (see
Remove the optical drive connector cable:
1.
Release the optical drive cable from the clips (1) built into the base enclosure.
2.
Remove the two Phillips PM2.0×5.0 screws (2) that secure the optical drive connector to
the base enclosure.
3.
Remove the optical drive connector (3) from the base enclosure.
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
Keyboard on page 53)
Top cover on page 56)
Reverse this procedure to install the optical drive connector cable.
Component replacement procedures
67
Display assembly
DescriptionSpare part number
15.6-in, HD, LED display assembly (includes microphone and wireless antenna transceivers and cables)
AntiGlare display assembly with pewter finish equipped with a webcam646842-001
AntiGlare display assembly with pewter finish not equipped with a webcam646841-001
BrightView display assembly with pewter finish equipped with a webcam646844-001
BrightView display assembly with pewter finish not equipped with a webcam646843-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
USB board (see
●
Power connector cable (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
WLAN module on page 47)
Keyboard on page 53)
Top cover on page 56)
USB board on page 62)
Power connector cable on page 63)
Remove the display assembly:
1.Disconnect the display panel cable (1) from the system board.
2.Release the wireless antenna cables from the clips (2) built into the base enclosure.
CAUTION:Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other
computer components.
3.
Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
68Chapter 4 Removal and replacement procedures
4.
Remove the display assembly (4).
5.If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a.
Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that
secure the display bezel to the display assembly. The Mylar screw covers are available in
the Display Screw Kit, spare part number 646134-001.
b.Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom
edge (3) of the display bezel until the bezel disengages from the display enclosure.
c.Remove the display bezel (4). The display bezel is available using the following spare
part numbers:
●
646115-001 — For use with computer models equipped with a webcam and
a microphone
●
646116-001 — For use with computer models equipped only with a microphone
Component replacement procedures
69
6.If it is necessary to replace the webcam/microphone module:
a.Detach and release the module (1) as far as the module cable allows. (The module is
attached to the display enclosure with double-sided tape.)
b.Disconnect the module cable (2) from the module.
c.Remove the webcam/microphone module (3). The webcam/microphone module is available
using spare part number 646138-001.
7.If it is necessary to replace the hinge covers:
a.Remove the two Phillips PM2.5×5.0 (1) screws that secure the hinge covers to
the display enclosure.
70Chapter 4 Removal and replacement procedures
b.
Remove the hinge covers (2). The hinge covers are available using spare part number
646124-001.
8.If it is necessary to replace the display panel:
a.Remove the two Phillips PM2.5×4.0 screws (1) and four Phillips PM2.5×5.0 screws (2) that
secure the display panel to the display enclosure.
Component replacement procedures
71
b.
Lift the top edge of the display panel, and then swing it up and forward until it rests upside
down in front of the display enclosure.
c.Release the adhesive strip (1) that secures the display panel cable to the display panel, and
then disconnect the display panel cable (2) from the display panel.
d.Remove the display panel. The display panel is available using spare part numbers
646852-001 (for use with computer models equipped with an AntiGlare display assembly)
and 645096-001 (for use with computer models equipped with a BrightView
display assembly).
9.If it is necessary to replace the display hinges:
a.Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to
the display panel.
72Chapter 4 Removal and replacement procedures
b.
Remove the display hinges (2). The display hinges include the display hinges and brackets
and are available using spare part number 646123-001.
10. If it is necessary to replace the display panel cable:
a.Release the tabs (1) built into the display enclosure shielding that secure the display panel
cable to the display enclosure.
b.Release the display panel cable from the clips (2) built into the display enclosure.
c.Remove the display panel cable (3). The display panel cable includes the webcam/
microphone module cable and is available in the Display Cable Kit, spare part number
646120-001.
Component replacement procedures
73
11.
If it is necessary to replace the wireless antenna cable and transceiver:
a.Release the wireless antenna transceiver (1) from the display enclosure. (The wireless
antenna transceiver are attached to the display enclosure with double-sided tape.)
b.Release the wireless antenna cable from the clips (2) built into the display enclosure.
c.Remove the wireless antenna cable and transceiver (3). The wireless antenna cable and
transceiver are available in the Antenna Kit, spare part number 646111-001.
Reverse this procedure to reassemble and install the display assembly.
System board
NOTE:The system board spare part kit includes replacement thermal material.
DescriptionSpare part number
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or VSeries processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or VSeries processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD E350 1.60-GHz processor646980-001
For use only with computer models equipped with an AMD E240 1.50-GHz processor646979-001
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor, a graphics
subsystem with discrete video memory, and 1024-MB of graphics subsystem memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor, a graphics
subsystem with discrete video memory, and 512-MB of graphics subsystem memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor, and a
graphics subsystem with UMA video memory
646981-001
646982-001
646672-001
646673-001
646671-001
74Chapter 4 Removal and replacement procedures
DescriptionSpare part number
For use only with computer models equipped with an Intel Pentium processor, a graphics subsystem
with discrete video memory, and 512-MB of graphics subsystem memory
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron or Core 2 Duo processor and a
graphics subsystem with UMA video memory
646670-001
646669-001
646668-001
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the optical drive (see
6.Remove the WLAN module (see
Battery on page 43).
Optical drive (select models only) on page 44).
WLAN module on page 47).
7.Disconnect the hard drive connector cable from the system board (see
Hard drive on page 50).
8.Remove the following components:
●
Keyboard (see
●
Top cover (see
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
Keyboard on page 53)
Top cover on page 56)
USB board on page 62)
Power connector cable on page 63)
Display assembly on page 68)
When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
●
Memory module (see
●
RTC battery (see
●
Fan and heat sink (see
●
Processor (see
Memory module on page 49)
RTC battery on page 78)
Fan/heat sink assembly on page 79)
Processor on page 86)
Component replacement procedures
75
Remove the system board:
1.Disconnect the optical drive connector cable from the system board.
2.Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.
3.Lift the right side of the system board (2) until it rests at an angle.
76Chapter 4 Removal and replacement procedures
4.
Remove the system board (3) by sliding it up and to the right at an angle.
NOTE:A heat sink is attached to the base enclosure to service a component on the bottom of
the system board. The thermal material must be thoroughly cleaned from the surfaces of
the system board (1) and the heat sink (2) attached to the base enclosure each time
the system board is removed. Replacement thermal material is included with all base enclosure
and system board spare part kits.
Reverse this procedure to install the system board.
Component replacement procedures
77
RTC battery
DescriptionSpare part number
RTC battery (includes cable and double-sided tape)646132-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
●
System board (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
WLAN module on page 47)
Keyboard on page 53)
Top cover on page 56)
USB board on page 62)
Power connector cable on page 63)
Display assembly on page 68)
System board on page 74)
Remove the RTC battery:
1.Turn the system board upside down, with the front toward you.
2.
Disconnect the RTC battery cable (1) from the system board.
78Chapter 4 Removal and replacement procedures
3.
Detach the RTC battery (2) from the system board. (The RTC battery is attached to
the system board with double-sided tape.)
4.Remove the RTC battery.
Reverse this procedure to install the RTC battery.
Fan/heat sink assembly
NOTE:The fan/heat sink assembly spare part kit includes replacement thermal material.
DescriptionSpare part number
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or VSeries processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or VSeries processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD E350 or E240 processor and a graphics
subsystem with discrete memory
For use only with computer models equipped with an AMD E350 or E240 processor and a graphics
subsystem with UMA memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor and a
graphics subsystem with discrete video memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor and a
graphics subsystem with UMA video memory
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory
647319-001
647318-001
647317-001
647316-001
646182-001
646183-001
646180-001
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron or Core 2 processor and a
graphics subsystem with UMA video memory
Component replacement procedures
646181-001
646184-001
79
NOTE:To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
●
System board (see
Keyboard on page 53)
Top cover on page 56)
USB board on page 62)
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
WLAN module on page 47)
Power connector cable on page 63)
Display assembly on page 68)
System board on page 74)
80Chapter 4 Removal and replacement procedures
Remove the fan/heat sink assembly:
1.Disconnect the fan cable from the system board.
2.Turn the system board upside down, with the front toward you.
3.Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.
NOTE:The number of screws used to secure the fan/heat sink assembly to the system board
varies by computer model.
NOTE:Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to
detach it.
4.Remove the fan and heat sink (2).
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an AMD processor.
Component replacement procedures
81
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with discrete memory.
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with UMA memory.
82Chapter 4 Removal and replacement procedures
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel processor, the Intel HM45 chipset, and a graphics subsystem with
UMA memory.
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and
the system board components each time the heat sink is removed. Replacement thermal material is
included with the base enclosure, fan/heat sink assembly, processor, and system board spare part kits.
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an AMD processor.
Component replacement procedures
83
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.
84Chapter 4 Removal and replacement procedures
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Celeron processor.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
Reverse this procedure to reassemble and install the fan/heat sink assembly.
Component replacement procedures
85
Processor
NOTE:The processor spare part kit includes replacement thermal material.
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
System board (see
●
Fan and heat sink (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 44)
Hard drive on page 50)
WLAN module on page 47)
Keyboard on page 53)
Top cover on page 56)
System board on page 74)
Fan/heat sink assembly on page 79)
Remove the processor:
1.Use a flat-bladed screw driver to turn the processor locking screw one-half turn
counterclockwise (1), until you hear a click.
Component replacement procedures
87
2.
Lift the processor (2) straight up, and then remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
88Chapter 4 Removal and replacement procedures
5Setup Utility (BIOS) and System
Diagnostics
Using Setup Utility
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.
NOTE:Use extreme care when making changes in Setup Utility. Errors can prevent the computer from
operating properly.
Starting Setup Utility
NOTE:An external keyboard or mouse connected to a USB port can be used with Setup Utility only if
USB legacy support is enabled.
To start Setup Utility, follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Setup Utility.
Changing the language of Setup Utility
1.Start Setup Utility.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Use the arrow keys to select a language, and then press enter.
4.When a confirmation prompt with your language selected is displayed, press enter.
5.To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change takes effect immediately.
Using Setup Utility
89
Navigating and selecting in Setup Utility
To navigate and select in Setup Utility, follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
●
To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.
2.Press f10 to enter Setup Utility.
To exit Setup Utility menus, choose one of the following methods:
●
To exit Setup Utility menus without saving your changes, press the esc key, and then follow the onscreen instructions.
– or –
Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
●
To save your changes and exit Setup Utility menus, press f10, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then
press enter.
Your changes go into effect when the computer restarts.
Displaying system information
1.Start Setup Utility.
2.Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
90Chapter 5 Setup Utility (BIOS) and System Diagnostics
Restoring factory settings in Setup Utility
NOTE:Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility to the values that were set at the factory, follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.Press f10 to enter Setup Utility.
3.Use the arrow keys to select Exit > Load Setup Defaults.
4.Follow the on-screen instructions.
5.To save your changes and exit, press f10, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.
NOTE:Your password settings and security settings are not changed when you restore the factory
settings.
Exiting Setup Utility
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Using Setup Utility
91
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility.
1.Start Setup Utility (BIOS).
2.Use the arrow keys to select Main.
3.To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to
select Exit > Exit Discarding Changes, and then press enter.
Downloading a BIOS update
CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.Windows 7—Select Start > Help and Support > Maintain.
Windows XP—Select Start > Help and Support, and then select the software and
drivers update.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.
3.At the download area, follow these steps:
a.Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive. Make a note
of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.
NOTE:If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
92Chapter 5 Setup Utility (BIOS) and System Diagnostics
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