HP (Hewlett-Packard) 5320m User Manual

HP ProBook 5320m Notebook PC

Maintenance and Service Guide

Document Part Number: 609313-002, Rev. D

February 2012

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

Addendum Revision History

Part Number Publication Date Description

-002 (Rev. A) July 2010 ■ Corrected the descriptions for system boards 593840-001 and 593841-001.

-002 (Rev. B) October 2010 ■ Corrected the descriptions for system boards 593840-001 and 593841-001.

-002 (Rev. C) February 2011 ■ Corrected the descriptions for the Intel Core i3 350M and Intel Core i3 330M

-002 (Rev. D) February 2012 Deleted the following obselete spare part numbers:

■ Correct the HP Compaq 6440b Cable Kit spare part number to 593854-001.

■ Added new displays and WLAN modules to the Product Description table.

■ Add new display panel spare part numbers.

■ Added new and updated existing hard drive spare part numbers.

■ Added a new system board spare part number.

■ Updated memory module part numbers for all models.

■ Added new WLAN module spare part numbers.

■ Added new AC adapter spare part numbers.

■ Added a spare part number for an upgrade bay.

processors and spare part numbers 595586-001 and 595587-001.

■ 581096-001 – 2-GB memory module

■ 598859-001 – 1-GB memory module

■ 613152-001 – 65-W RC/V AC adapter

■ 613161-001 – 65-W RC/V/EMI AC adapter

Added the following new spare part numbers:

■ 581094-001 – Hinge Bracket Kit

■ 609939-001 – 65-W RC/V AC adapter

■ 609948-001 – 65-W RC/V/EMI AC adapter

■ 621565-001 – 2-GB memory module

■ 623161-001 – AntiGlare display panel

■ 623185-001 – BrightView display panel

■ 631048-001 – i3-380M 2.53-GHz system board

■ 631049-001 – i3-380M 2.53-GHz system board for use in Russia and China

■ 631050-001 – i5-460M 2.53-GHz system board

■ 631051-001 – i5-460M 2.53-GHz system board for use in Russia and China

■ 642739-001 – i5-460M 2.66-GHz system board

■ 642740-001 – i5-460M 2.66-GHz system board for use in Russia and China

© Copyright 2012 Hewlett-Packard Development Company, L.P.

AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation.
Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: February 2011
Document Part Number: 570786-002, Rev. D

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

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on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Contents

1 Product description

2 External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Serial number label location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

Maintenance and Service Guide iv

Contents

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Button board and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Power button board and cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Battery eject arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43

5 Computer Setup

Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

7 Backup and recovery

Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

v Maintenance and Service Guide

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–10

8 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

9 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Contents

10Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Index

Maintenance and Service Guide vi

1

Product description

Category Description

Product name HP ProBook 5320m Notebook PC

Processors ■ Intel® Dual Core i5-45M 2.40-GHz processor (Turbo up to 2.53 GHz), 3-M L3 cache,

4 threads (35W)

■ Intel Dual Core i3-370M 2.40-GHz processor, 3-M L3 cache, 4 threads (35W)

■ Intel Dual Core i3-350M 2.26-GHz processor, 3-M L3 cache, 4 threads (35W)

■ Intel U3400 1.06-GHz processor

Chipset Intel HM57

Graphics Mobile Intel Graphics Media Accelerator HD unified memory architecture (UMA)

Panel ■ 13.3-in, high-definition (HD, 1366 × 768), AntiGlare, LED display assembly

■ 13.3-in, HD (1366 × 768), BrightView, LED display assembly

■ Supports privacy filter

Memory One customer-accessible/upgradable memory module slot

Supports the following DDR3 configurations at 1333 MHz in all countries and regions:

■ 4096-MB total system memory (4096 × 1)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1) (not available on Microsoft 64-bit operating

systems)

Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives

Customer-accessible
Supports the following hard drives:

■ 500-GB, 7200 rpm

■ 320-GB, 7200 rpm

■ 250-GB, 7200 rpm

Supports the following solid-state drives only with computer models running Windows 7
operating system, 2 GB or 4 GB:

■ 128-GB

■ 80-GB

Microphone Integrated dual-array digital microphone

Audio High-definition audio

Stereo speakers (2)

Webcam Integrated 2-megapixel camera

(Continued)

Maintenance and Service Guide 1–1

Product description

Category Description

Ethernet Realtek RTL811DL-VR10/100/1000 network interface card (NIC)

Wireless Integrated wireless local-area network (WLAN) options via half MiniCard:

External media cards SD Card Reader supporting the following optional digital card formats:

Ports Combo headphone microphone (supports audio-in/stereo microphone and

Keyboard/pointing devices Keyboard with Dura-Keys

NIC Power Down technology
S3/S4/S5 wake on LAN (AC mode only)
Ethernet cable not included

■ Broadcom 802.11 b/g/n WLAN module

■ Broadcom 43224 802.11a/b/g/n 2x2 WiFi adapter

Supports no-WLAN option
2 WLAN antennas built into the display assembly

Integrated wireless wide-area network (WWAN) options via Mini PCI module:
UNDP High-speed packet access (HSPA), evolution-data optimized (EV-DO) WWAN

module
WWAN security provided by subscriber identity module (SIM), user-accessible behind

battery
2 WWAN antennas (worldwide, 5-band) built into the display assembly
Supports no-WWAN option
Supports WWAN aftermarket option

Integrated wireless personal-area network (WPAN) options via Bluetooth® module
Supports no-WPAN option

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

audio-out/stereo headphone)
Multi-pin AC power
RJ-45 (Ethernet, includes link and activity lights)
USB v. 2.0 (3, one powered)
DisplayPort (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz

TouchPad with TouchPad buttons
Supports 2-way and 4-way scroll with legend
Supports gestures (enabled by default)
Taps enabled by default

Power requirements 65-W AC HP Smart Adapter

65-W AC HP Slim Adapter (for use only in Japan)
Supports multi-pin AC connector and 3-wire plug (with ground pin)
Supports 6-cell, 2.80-Ah battery
Supports 4-cell, 2.80-Ah battery
Supports HP Fast Charge technology only on 6-cell battery

Security Security cable slot

HP fingerprint sensor (optional)
Full-volume encryption
Intel AT support
HP face recognition
Privacy filter
Preboot authentication (password and smart card)

(Continued)

1–2 Maintenance and Service Guide

Category Description

Operating system Preinstalled:

■ Windows 7 Home Premium 32 (French Canada and Japan)

■ Windows 7 Home Premium 64 (French Canada and Japan)

■ Windows 7 Professional (Pro) 32 (French Canada and Japan)

■ Windows 7 Professional 64 (French Canada and Japan)

■ Windows 7 Professional (with Windows XP Pro images) ( French Canada and Japan)

■ Windows Vista Home Basic (fFrench Canada and Japan)

■ FreeDOS (all countries and regions)

■ Red Flag Linux (the People’s Republic of China only)

■ SuSe Linux (all countries and regions)

Preinstalled with Microsoft® Office:

■ Windows 7 Home Basic 32 with Office 2007 Ready (limited Europe, MIddle East, Asia
(EMEA) region)

■ Windows 7 Home Basic 32 with Office 2010 Ready (limited Asia Pacific, Japan (APJ)
region)

■ Windows 7 Home Premium 32 with Office 2007 Ready (EMEA region)

■ Windows 7 Home Premium 32 with Office 2010 Ready (APJ region)

■ Windows 7 Home Premium 32 with Home and Business 2010 (Japan)

■ Windows 7 Home Premium 32 Personal 2010 (Japan)

■ Windows 7 Home Premium 32 Professional 2010(Japan)

■ Windows 7 Home Premium 64 with Office 2007 Ready (EMEA region)

■ Windows 7 Home Premium 64 with Office 2010 Ready (APJ region)

■ Windows 7 Home Premium 64 with Home and Business 2010 (Japan)

■ Windows 7 Home Premium 64 Personal 2010 (Japan)

■ Windows 7 Home Premium 64 Professional 2010 (Japan)

■ Windows 7 Pro 32 with Office 2007 Ready (EMEA region)

■ Windows 7 Pro 32 with Office 2010 Ready (APJ region)

■ Windows 7 Pro 32 with Home and Business 2010 (Japan)

■ Windows 7 Pro 32 Personal 2010 (Japan)

■ Windows 7 Pro 32 Pro 2010 (Japan)

■ Windows 7 Pro 64 with Office 2007 Ready (EMEA region)

■ Windows 7 Pro 64 with Office 2010 Ready (APJ region)

■ Windows 7 Pro 64 with Home and Business 2010 (Japan)

■ Windows 7 Pro 64 Personal 2010 (Japan)

■ Windows 7 Pro 64 Pro 2010 (Japan)

■ Windows 7 Pro 32 (with Windows XP Pro images) with Office 2007 Ready

■ Windows 7 Pro 32 (with Windows XP Pro images) with Office Personal (Japan)

■ Windows 7 Pro 32 (with Windows XP Pro images) with Office Personal with

PowerPoint (Japan)

■ Windows 7 Pro 32 (with Windows XP Pro images) with Office Pro (Japan)

■ Windows Vista Home Basic with Office 2007 Ready (Europe, Middle East, Asia

region)

■ Windows Vista Home Basic with Office 2010 Ready (Asia Pacific and Japan region)

Product description

(Continued)

Maintenance and Service Guide 1–3

Product description

Category Description

Serviceability End-user replaceable parts:

Restore media:
Available with Windows 7 Pro 32, Windows 7 Pro 64, Windows 7 Pro with Windows

XP images:

■ Windows XP Pro

■ Windows 7 Pro 32

■ Windows 7 Pro 64

■ DRDVD Windows XP Pro

Available with Windows 7 Home Premium 32, Windows 7 Home Premium 64

■ Windows 7 Home Premium 32

■ Windows 7 Home Premium 64

Available with Windows Vista Home Basic

■ Windows Vista Home Basic

■ DRDVD Windows Vista

■ DRDVD Windows 7 (Windows 7)

■ Windows 7 Home Basic 32 (Windows 7 Basic 32)

Certified:

■ Microsoft WHQL

Web-only support:

■ Windows Vista Enterprise 64 and 32

■ Windows Vista Business

AC adapter
Battery (system)
Hard drive
Memory module
SIM
Solid-state drive
WLAN module
WWAN module

1–4 Maintenance and Service Guide

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify
the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

In Windows 7:

» Select Start > Control Panel > System and Security > Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.

In Windows Vista:

1. Select Start > Computer > System Properties.

2

External component identification

2. In the left pane, click Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.

In Windows XP:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Maintenance and Service Guide 2–1

External component identification

Top components

Display components

Your computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or

Standby (Windows XP) if the display is closed while the power is on.

(2) Internal microphones (2) Record sound.

If there is a microphone icon next to each microphone opening, your

✎

computer has internal microphones.

(3) Webcam Records video and captures still photographs.

2–2 Maintenance and Service Guide

Wireless antennas (select models only)

External component identification

Item Component Description

(1) WWAN antennas (2)* (select

models only)

(2) WLAN antennas (2)* (select

models only)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to

your country or region. These notices are located in Help and Support.

Send and receive wireless signals to communicate with wireless wide-area
networks (WWANs).

Send and receive wireless signals to communicate with wireless local area
networks (WLANs).

Maintenance and Service Guide 2–3

External component identification

Buttons

Item Component Description

(1) Power button ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

Although you can shut down the computer with the power button, the

✎

recommended procedure is to use the Windows Shut Down command.

■ When the computer is in the Sleep state (Windows 7 and Windows Vista)
or Standby (Windows XP), press the button briefly to exit the Sleep state
(Windows 7 and Windows Vista) or Standby (Windows XP).

■ When the computer is in Hibernation, press the button briefly to exit
Hibernation.

If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.

To learn more about your power settings:

■ In Windows 7: Select Start > Control Panel > System and Security >
Power Options.

■ In Windows Vista: Select Start > Control Panel > System and
Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and
Maintenance > Power Options.

(2) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(3) QuickLook button Allows you to save calendar, contact, inbox, and task information from

Microsoft Outlook to the hard drive of your computer. When the computer is
off or in Hibernation, you can press the QuickLook button to view this
information without waiting for the operating system to restart.

(4) QuickWeb button Opens the Web browser.

2–4 Maintenance and Service Guide

Keys

✎

External component identification

Your computer may look slightly different from the illustration in this section.

Item Component Description

(1)

(2)

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in combination with

esc key Displays system information when pressed in combination with the fn key.

fn key Executes frequently used system functions when pressed in combination with

a function key or the

fn key.

the

esc key.

Maintenance and Service Guide 2–5

External component identification

Lights

Your computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Power light ■ On: The computer is on.

(2) Caps lock light On: Caps lock is on.

(3) Wireless light ■ Blue: An integrated wireless device, such as a WLAN device, the

■ Blinking: The computer is in the Sleep state (Windows 7 and
Windows Vista) or Standby (Windows XP).

■ Off: The computer is off or in Hibernation.

HP Mobile Broadband Module (select models only), and/or a Bluetooth
device, is on.

■ Amber: All wireless devices are off.

(4) QuickLook light Turns on briefly when the QuickLook button is pressed.

(5) QuickWeb light Turns on briefly when the QuickWeb button is pressed.

2–6 Maintenance and Service Guide

Pointing devices

External component identification

Item Component Description

(1) TouchPad* Moves the pointer and selects or activates items on the screen.

(2) Left TouchPad button* Functions like the left button on an external mouse.

(3) TouchPad scroll zone Scrolls up or down.

(4) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing your computer, and select
Mouse settings.

■ In Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

Maintenance and Service Guide 2–7

External component identification

Front components

Item Component Description

(1) Drive light Blinking: The hard drive or an external optical drive is being accessed.

(2) Speakers (2) Produce sound.

(3) Vent Enables airflow to cool internal components.

Right-side components

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.

Item Component Description

(1) SD Card Reader Supports the following optional digital card formats:

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

(2) Combo headphone microphone jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio. Also connects an
optional headset microphone.

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

(3) USB ports (2) Connect optional USB devices.

(4) Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

2–8 Maintenance and Service Guide

Left-side components

Item Component Description

(1) Battery light ■ Amber: A battery is charging.

(2) Power connector Connects an AC adapter.

(3) Vent Enables airflow to cool internal components.

(4) Powered USB port Provides power to a USB device, such as an optional external MultiBay or an

(5) DisplayPort Connects an external VGA monitor or projector.

External component identification

■ Blue: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.

optional external optical drive, if used with a powered USB cable.

(6) RJ-45 (network) jack Connects a network cable.

Maintenance and Service Guide 2–9

External component identification

Bottom components

Item Component Description

(1) Battery bay Holds the battery.

(2) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located

inside the battery bay.

(3) Vents (6) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.

(4) Hard drive bay Holds the hard drive and contains the memory module slot.

(5) Battery release latch Releases the battery from the battery bay.

2–10 Maintenance and Service Guide

Serial number label location

When ordering parts or requesting information, the serial number label, located on the bottom of the computer,
provides important information that you may need when contacting technical support.

Serial number label location, format, and color vary on select models.

✎

3

Illustrated parts catalog

(1) Product name (4) Warranty period

(2) Serial number (5) Model description (select models only)

(3) Product number

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) Display assembly (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables,

webcam, nameplate, and logo):

13.3-in, high-definition (HD), LED, AntiGlare display assembly 618827-001

13.3-in, HD, LED, BrightView display assembly 618828-001

See “Display assembly subcomponents” on page 3-7 for display assembly internal component spare

✎

part information.

(2) Keyboard (includes keyboard cable):

For use in Belgium 618843-A41

For use in Bulgaria 618843-261

For use in the Czech Republic and Slovakia 618843-A81

For use in Denmark 618843-081

For use in France 618843-051

For use in France and Arabia 618843-DW1

For use in French Canada 618843-121

For use in Germany 618843-041

For use in Greece 618843-DJ1

For use in Hungary 618843-211

For use in Iceland 618843-DD1

For use in Israel 618843-BB1

For use in Italy 618843-061

For use in Japan 618843-291

For use in the Netherlands 618843-B31

For use in Norway 618843-091

For use in Portugal 618843-131

For use in Russia 618843-251

For use in Saudi Arabia 618843-171

For use in Slovenia 618843-BA1

For use in South Korea 618843-AD1

For use in Spain 618843-071

For use in Sweden and Finland 618843-B71

For use in Switzerland 618843-BG1

For use in Taiwan 618843-AB1

For use in Thailand 618843-281

For use in Turkey 618843-141

For use in the United Kingdom 618843-031

For use in the United States 618843-001

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

(3) Top cover with fingerprint reader (includes TouchPad button board and cable, and

TouchPad board and cable)

Top cover with fingerprint reader (includes TouchPad button board and cable, and
TouchPad board and cable)

(4) Power button board with FFC (includes cable) 618816-001

Cable Kit, includes: 618826-001

(5a) Power button board cable

(5b) Bluetooth module cable

(5c) USB board cable

See “Cable Kit” on page 3-6 for more Cable Kit spare part information.

✎

(6) Button board with FFC (includes cable) 618815-001

(7) System board (includes processor and replacement thermal material):

System board with Intel® Dual Core i5-45M 2.40-GHz processor (Turbo up to 2.53 GHz),
3-M L3 cache, 4 threads (35W)

System board with Intel® Dual Core i5-45M 2.40-GHz processor (Turbo up to 2.53 GHz),
3-M L3 cache, 4 threads (35W), for use in China and Russia

System board with Intel Dual Core i3-370M 2.40-GHz processor, 3-M L3 cache, 4 threads
(35W)

System board with Intel Dual Core i3-370M 2.40-GHz processor, 3-M L3 cache, 4 threads
(35W), for use in China and Russia

618840-001

618841-001

618821-001

618822-001

618819-001

618820-001

System board with Intel Dual Core i3-350M 2.26-GHz processor, 3-M L3 cache, 4 threads
(35W)

System board with Intel Dual Core i3-350M 2.26-GHz processor, 3-M L3 cache, 4 threads
(35W), for use in China and Russia

System board with Intel U3400 1.06-GHz processor 618823-001

System board with Intel U3400 1.06-GHz processor, for use in China and Russia 618824-001

(8) USB board (includes cable) 618825-001

Plastics Kit, includes: 618835-001

(9a) SD Card Reader slot bezel

(9b) Accessory cover (includes 2 captive screws)

See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.

✎

(10) Speaker assembly (includes cable) 618839-001

(11) Fan/Heat sink (includes replacement thermal material) 618830-001

(12) Base enclosure (includes 6 rubber feet) 618813-001

Latch Kit (not illustrated, includes battery eject arm, latch, and spring) 581090-001

Rubber Feet Kit (not illustrated, includes 6 rubber feet and 2 display bezel screw covers) 581101-001

(13) 4-cell, 41-WHr, 2.8-Ah battery 580956-001

6-cell, 62-WHr, 2.8-Ah battery (supports HP Fast Charge Technology) 594796-001

(14) Bluetooth module 537921-001

618817-001

618818-001

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is

✎

included in the Cable Kit, spare part number 618826-001.

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(15) RTC battery (includes double-sided tape) 481089-001

(16) Memory module:

4096-MB (1333-MHz, DDR3, PC3-10600 Shared) 599092-001

2048-MB (1066-MHz, DDR3, PC3-10600) 581096-001

1024-MB (1066-MHz, DDR3, PC3-10600 Shared) (not available on Microsoft 64-bit
operating systems)

598859-001

(17) HSPA EV-DO WWAN module (does not support Linux operating system; available in all

countries and regions, except China)

(18) WLAN module:

802.11 a/b/g/n WLAN module:

■ Broadcom 43224 802.11 a/g/n WLAN module for use in Antigua and Barbuda, Barbados,
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
the U.S. Virgin Islands, and the United States

■ Broadcom 43224 802.11 a/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe

(18) 802.11 b/g/n WLAN module:

531993-001

582564-001

582564-002

■ Broadcom 4312G 802.11 b/g/n WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

(19) Mass storage device (includes bracket):

Hard drive:

■ 500-GB, 7200 rpm 618829-001

■ 320-GB, 7200 rpm 581084-001

■ 250-GB, 7200 rpm 581083-001

Solid-state drive (only with computer models running Windows 7 operating system, 2 GB or 4 GB):

■ 128-GB 581085-001

■ 80-GB 581086-001

Maintenance and Service Guide 3–5

593836-001

Illustrated parts catalog

Cable Kit

Item Description Spare part number

Cable Kit: 618826-001

(1) Power button board cable

(2) Bluetooth module cable

(3) USB board cable

3–6 Maintenance and Service Guide

Display assembly subcomponents

Illustrated parts catalog

Item Description Spare part number

(1) Display bezel 618832-001

(2) Webcam module 618842-001

(3) Display Hinge Kit (includes left and right hinges) 581094-001

Display Cable Kit, includes: 618833-001

(4a) Display panel cable and webcam cable

(4b) Microphones and cables

(4c) WWAN antenna transceivers and cables

(4d) WLAN antenna transceivers and cables

(5) Display enclosure (includes microphones and cables, WLAN antenna transceivers and

cables, and WWAN antenna transceivers and cables)

Maintenance and Service Guide 3–7

618831-001

Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Hard drive (includes bracket):

500-GB, 7200 rpm 618829-001

320-GB, 7200 rpm 581084-001

250-GB, 7200 rpm 581083-001

(2) Solid-state drive (includes bracket), only with computer models running Windows 7 operating system, either 2 GB or

4 GB:

128-GB 581085-001

80-GB 581086-001

3–8 Maintenance and Service Guide

Plastics Kit

Item Description Spare part number

(1) SD Card Reader slot bezel

(2) Accessory cover (includes 2 captive screws)

Illustrated parts catalog

Plastics Kit: 618835-001

Maintenance and Service Guide 3–9