HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers
© Copyright Hewlett-Packard
Company 1997
All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Publication number
C4118-90901
First Edition, October 1997
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.
Adobe, PostScript, and Adobe Photoshop are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
Arial, Monotype, and Times New Roman are U.S. registered trademarks of the Monotype Corporation.
CompuServe is a U.S. trademark of CompuServe, Inc.
Helvetica, Palatino, Times, and Times Roman are trademarks of Linotype AG and/or its subsidiaries in the U.S. and other countries.
Microsoft, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714
Take a look at all that HP Support has to offer!
Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally.
HP Support
Online Services: for 24-hour |
World Wide Web URL - Printer drivers, updated HP printer software, plus product |
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access to information over your |
and support information may be obtained from the following URLs: |
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modem, we suggest these services: |
in the U.S.: |
http://www.hp.com |
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in Europe: |
http://www2.hp.com |
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Printer drivers may be obtained from the following sites: |
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in Japan: |
ftp://www.jpn.hp.com/drivers/ |
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in Korea: |
http://www.hp.com.kr |
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in Taiwan: |
http://www.hp.com.tw or from a local driver |
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website of http://www.dds.com.tw |
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HP Bulletin Board Service - Our electronic download service provides convenient |
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access to HP printer drivers, updated HP printer software, product information, and |
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troubleshooting hints. Set your communications software to N,8,1 and dial or use: |
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in the U.S. and Canada:(1) (208) 344-1691 |
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in Taiwan: |
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(886) (2) 923-3233 |
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in Korea: |
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HITEL or CHOLIAN (Go HPK) |
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in Australia: |
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(61) (3) 9890-0276 |
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in New Zealand: |
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(64) (9) 356-3660 |
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in China: |
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(86) (10) 6261-4172 |
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European Bulletin Board Service numbers are listed at http://www2.hp.com. |
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America Online - (America Online/Bertelsmann is available in France, Germany, |
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and UK) - Printer drivers, updated HP printer software, and support documentation |
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to help answer your questions on HP products are available. Use Keyword HP to start |
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your tour or call (1) (800) 827-6364 and ask for representative #1118 to subscribe. |
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CompuServe - Printer drivers, updated HP printer software, and interactive sharing |
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of technical information with other members is available on CompuServe's HP User’s |
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forums (GO HP), or call (1) (800) 524-3388 and ask for representative #51 to |
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subscribe. (CompuServe is also available in the U.K., France, Belgium, Switzerland, |
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Germany, and Austria.) |
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Obtaining Software Utilities and |
Phone: |
Mail: |
Hewlett-Packard Co. |
Electronic Information for U.S. |
(1) (970) 339-7009 |
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P.O. Box 1754 |
and Canada: |
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Greeley, CO 80632 |
Fax: |
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U.S.A. |
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(1) (970) 330-7655 |
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For Asia-Pacific Countries: |
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Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, |
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or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. |
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For Australia, New Zealand, and |
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For Australia and New Zealand, call (61) (2) 565-6099. |
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India: |
For India, call (91) (11) 682-6035. |
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For European English: |
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For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., |
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call (44) (142) 986-5511. |
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HP Direct Ordering for |
Call (1) (800) 538-8787 (U.S.) or (1) (800) 387-8164 (Canada). |
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Accessories and Supplies: |
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HP Support Assistant compact |
This support tool offers a comprehensive online information system designed to |
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disc: |
provide technical and product information on HP products. To subscribe to this |
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quarterly service in the U.S. or Canada, call (1) (800) 457-1762. In Hong Kong, |
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Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477. |
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HP Service Information: |
To locate HP-authorized dealers, call (1) (800) 243-9816 (U.S.) or (1) (800) 387-3867 |
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(Canada). |
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EN |
iii |
HP Support (Continued)
HP Service Agreements: |
Call (1) (800) 446-0522 (U.S.) or (1) (800) 268-1221 (Canada). |
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HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.
Australia |
(61) |
(3) |
9272-2627 |
Korea |
(82) |
(2) |
769-0543 |
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Austria |
(43) |
(1) |
0660-8128 |
Malaysia |
(60) |
(3) |
298-2478 |
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Belgium (Dutch) |
(32) |
(2) |
0800-11906 |
Netherlands |
(31) |
(20) 0800-222420 |
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Belgium (French) |
(32) |
(2) |
0800-17043 |
New Zealand |
(64) |
(9) |
356-6642 |
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Canada |
(1) (800) |
333-1917 |
Norway |
(47) |
800-11319 |
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China |
(86) |
(10) |
6505-5280 |
Portugal |
(351) (1) 0505-313342 |
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Denmark |
(45) |
8001-0453 |
Philippines |
(65) |
291-7951 |
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English (outside of U.K.) |
(31) |
(20) |
681-5792 |
Singapore |
(65) |
275-7251 |
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Finland |
(358) (9) |
0800-13134 |
Spain |
(34) |
900 993123 |
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France |
(33) |
(146) 0800-905900 |
Sweden |
(46) |
(2) |
079-5743 |
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Germany |
(49) |
(13) |
081-0061 |
Switzerland (German) |
(41) |
(1) |
0800-551527 |
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Hong Kong |
(852) 2506-2422 |
Switzerland (French) |
(41) |
(1) |
0800-551526 |
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Hungary |
(36) |
(1) |
252-4647 |
Taiwan |
(886) (2) 719-5589 |
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India |
(91) |
(11) |
682-6035 |
Thailand |
(66) |
(2) |
661-3511 |
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Indonesia |
(62) |
(21) |
352-2044 |
United Kingdom |
(44) |
(134) 0800-960271 |
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Italy |
(39) |
(2) |
1678-59020 |
United States |
(1) (800) 333-1917 |
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Japan |
(81) |
(3) |
3335-8622 |
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iv
EN
Customer Support Options Worldwide
The service and support chapter of this user’s guide contains worldwide sales and service addresses and phone numbers for countries not listed here.
Customer Support and |
Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time) free |
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Product Repair Assistance for |
of charge during the warranty period. However, your standard long-distance phone |
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the U.S. and Canada: |
charges still apply. Have your system nearby and your serial number ready when calling. |
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If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest |
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(Refer to the service and |
HP-authorized service provider, or call (1) (800) 633-3600 for HP centralized service |
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support chapter of this user’s |
dispatch. |
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guide for additional product |
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Post-warranty telephone assistance is available to answer your product questions. Call |
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repair information.) |
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(1) (900) 555-1500 ($2.50* per minute, U.S. only) or call (1) (800) 999-1148 ($25* per |
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call, Visa or Master Card, U.S. and Canada) Monday through Friday from 7 am to 6 pm |
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and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect |
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with a support technician. *Prices subject to change. |
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European Customer Support Center Language and In-Country Options Available |
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Open Monday through Friday 8:30–18:00 CET |
HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.
English |
Ireland: (353) (1) 662-5525 |
German |
Germany: (49) (180) 525-8143 |
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UK: (44) (171) 512-5202 |
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Austria: (43) (1) 0660-6386 |
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International: (44) (171) 512-5202 |
Norwegian |
Norway: (47) 2211-6299 |
Dutch |
Belgium: (32) (2) 626-8806 |
Danish |
Denmark: (45) 3929-4099 |
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Netherlands: (31) (20) 606-8751 |
Finnish |
Finland: (358) (9) 0203-47288 |
French |
France: (33) (45) 043-9853 |
Swedish |
Sweden: (46) (8) 619-2170 |
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Belgium: (32) (2) 626-8807 |
Italian |
Italy: (39) (2) 264-10350 |
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Switzerland: (41) (84) 880-1111 |
Spanish |
Spain: (34) 902 321 123 |
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Portuguese |
Portugal: (351) (1) 441-7199 |
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In-country support numbers:
If you require support after your warranty has expired or additional product repair services, or if your country is not listed below, see “Worldwide Sales and Service Offices” in the service and support chapter of this user’s guide.
Argentina |
(54) |
(1) |
781-4059 |
Japan |
(81) |
(3) |
(3335-8333 |
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(54) |
(1) |
781-4069 |
Malaysia |
(60) |
(3) |
295-2566 |
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Australia |
(61) |
(3) |
272-8000 |
México D.F. |
(52) |
(5) |
326-4600 |
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Brazil |
(55) |
(11) |
709-1444 |
México Guadalajara |
(52) |
(3) |
669-9500 |
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Canada |
(1) (208) |
323-2551 |
México Monterrey |
(52) |
(83) |
378-4240 |
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China |
(86) |
(10) |
6261-4174 |
Middle East/Africa |
(41) |
(22) |
780-7111 |
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(86) |
(10) |
6261-4175 |
New Zealand |
(64) |
(9) |
356-6640 |
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(86) |
(10) |
6261-4176 |
Philippines |
(63) |
(2) |
894-1451 |
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(86) |
(10) |
6262-5666 |
Poland |
(48) |
(22) |
37-5065 |
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Czech Republic |
(42) |
(2) |
471-7321 |
Portugal |
(351) (1) |
301-7330 |
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Greece |
(30) |
(1) |
689-6411 |
Russia |
(7) (95) |
923-5001 |
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Hong Kong |
(852) 800-7729 |
Singapore |
(65) |
272-5300 |
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Hungary |
(36) |
(1) |
343-0310 |
Switzerland |
(41) |
(1) |
753-7111 |
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India |
(91) |
(11) |
682-6035 |
Taiwan |
(886) (2) |
717-0055 |
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(91) |
(11) |
682-6069 |
Thailand |
(66) |
(2) |
661-4011 |
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Indonesia |
(62) |
(21) |
350-3408 |
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(66) |
(2) |
661-4012 |
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Korea |
(82) |
(2) |
3270-0700; |
Turkey |
(90) |
(1) |
224-5925 |
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outside Seoul, call |
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(82) |
(80) |
999-0700 |
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EN |
v |
vi
EN
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printer Parts and Locations . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Suggested Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Software for Macintosh Computers . . . . . . . . . . . . . . . . . . . 19 Software for Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Selecting the Output Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing to the Top Output Bin . . . . . . . . . . . . . . . . . . . . . . . 24 Printing to the Rear Output Bin . . . . . . . . . . . . . . . . . . . . . . 25 Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Loading Tray 2 (4000/4000 N) . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Loading Trays 2 and 3 (4000 T/4000 TN) . . . . . . . . . . . . . . . . . 28 Loading the Optional 500-Sheet Tray . . . . . . . . . . . . . . . . . . . . 29 Printing Both Sides of Paper (Optional Duplexer) . . . . . . . . . . . 31 Printing Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Printing Letterhead, Prepunched, or Preprinted Paper . . . . 35 Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Printing Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Printing Cards, Custom-Size and Heavy Paper . . . . . . . . . 45 Advanced Printing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using Features in the Printer Driver . . . . . . . . . . . . . . . . . . 48 Customizing Tray 1 Operation . . . . . . . . . . . . . . . . . . . . . . . 50 Printing by Type and Size of Paper . . . . . . . . . . . . . . . . . . . 52
EN
Contents vii
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Managing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 56 HP Policy on Non-HP Toner Cartridges . . . . . . . . . . . . . . . 56 Toner Cartridge Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Toner Cartridge Life Expectancy . . . . . . . . . . . . . . . . . . . . . 56 Continue Printing When Toner is Low . . . . . . . . . . . . . . . . . 57 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Clearing Jams from the Input Tray Areas . . . . . . . . . . . . . . 65 Clearing Jams from the Top Cover Area . . . . . . . . . . . . . . . 67 Clearing Jams from the Output Areas . . . . . . . . . . . . . . . . . 68 Clearing Jams from the Optional Duplexer . . . . . . . . . . . . . 69 Solving Repeated Paper Jams . . . . . . . . . . . . . . . . . . . . . . 71 Understanding Printer Messages . . . . . . . . . . . . . . . . . . . . . . . 72 Correcting Output Quality Problems . . . . . . . . . . . . . . . . . . . . . 82 Determining Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . 84 Troubleshooting Flowchart for Macintosh Users . . . . . . . . . 90 Checking the Printer’s Configuration . . . . . . . . . . . . . . . . . . . . . 93 Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 PCL or PS Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . . 97 Service During and After the Warranty Period . . . . . . . . . . 98 Guidelines for Repacking the Printer . . . . . . . . . . . . . . . . . . . . . 99 Limited Warranty for Toner Cartridge Life . . . . . . . . . . . . . . . . 100 Service Information Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 HP Software License Terms . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . 103
viii Contents
EN
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Supported Sizes and Weights of Paper . . . . . . . . . . . . . . A-3
Supported Types of Paper . . . . . . . . . . . . . . . . . . . . . . . . A-5
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Card Stock and Heavy Paper . . . . . . . . . . . . . . . . . . . . . A-11
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . A-14
Serial Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . A-16
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Print Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-16
EIO Menu (4000 N/4000 TN) . . . . . . . . . . . . . . . . . . . . . . . . . B-19
Resets Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Checking Memory Installation . . . . . . . . . . . . . . . . . . . . . . C-4
Adjusting Memory Settings . . . . . . . . . . . . . . . . . . . . . . . . C-5
Installing EIO Cards/Mass Storage . . . . . . . . . . . . . . . . . . . . . C-7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Understanding PCL Printer Command Syntax . . . . . . . . . . . . D-2
Combining Escape Sequences . . . . . . . . . . . . . . . . . . . . . D-3
Entering Escape Characters . . . . . . . . . . . . . . . . . . . . . . . D-3
Selecting PCL Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Common PCL Printer Commands . . . . . . . . . . . . . . . . . . . . . . D-5
EN
Contents ix
FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 Environmental Product Stewardship . . . . . . . . . . . . . . . . . . . . E-2 Protecting the Environment . . . . . . . . . . . . . . . . . . . . . . . . E-2 Toner Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . E-6 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . E-7 Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8 Laser Safety Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8 Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . E-8 VCCI Statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . E-8 Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . E-9
Glossary
Index
x Contents
EN
1
Congratulations on your purchase of an HP LaserJet 4000 series printer. If you have not done so, see the getting started guide provided with the printer for setup instructions.
Now that the printer is set up and ready to use, take a few moments to get to know the printer. This chapter introduces the following:
•Features and benefits of the printer.
•Important printer parts and locations.
•Accessories and supplies available for the printer.
•The layout and basic operation of the printer’s control panel.
•Helpful printer software for increased printing flexibility.
EN
Chapter 1: Printer Basics 1
Speed and Throughput
•Instant-on fuser prints the first page in 12 seconds
•Prints letter-size paper 17 pages per minute (ppm) or A4-size paper 16 ppm
•100-MHz RISC processor enhances throughput
Resolution
•
•
•
•
FastRes 1200 for fast, high quality image printing ProRes 1200 for best print quality
Up to 220 levels of gray for smooth, photo-like images New HP precision toner for clear, sharp output
Paper Handling
•
•
Handles up to 600 sheets of paper Prints a wide range of sizes and weights
Language and Fonts
•
•
HP PCL 6 and HP’s PostScriptä Level 2 emulation
110 fonts for Microsoft Windows, plus HP FontSmart
Expandable design
•500-sheet universal paper tray, 75-envelope power feeder, and duplex printing accessory available
•Flash storage for forms, fonts, and signatures
•Memory can be expanded up to 100 MB
•Two EIO slots for connecting to networks
•HP JetSend enabled
2 Chapter 1: Printer Basics
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This printer is available in four configurations, as described below.
The HP LaserJet 4000 comes standard with 4 MB RAM and one 500-sheet tray.
The HP LaserJet 4000 N comes standard with 8 MB RAM, an HP JetDirect print server card for connecting to a network, and one 500-sheet tray.
The HP LaserJet 4000 T comes standard with 4 MB RAM and two 250-sheet trays.
The HP LaserJet 4000 TN comes standard with 8 MB RAM, an HP JetDirect print server card for connecting to a network, and two 250-sheet trays.
EN
Chapter 1: Printer Basics 3
Top output bin |
Control |
|
panel |
Additional memory can be installed here.
Tray 1 (100-sheet,
with extension)
Power switch
Paper level indicator
|
(HP LaserJet |
|
Tray 2 |
4000/4000 N |
|
printers shown.) |
||
(500-sheet, closed) |
||
|
Serial and model numbers (inside cover)
Serial and accessory interface connectors
Memory,
network, or I/O
(More than one can be installed.)
Parallel interface connector
Rear output bin
(straight-through paper path)
Power connector
4 Chapter 1: Printer Basics
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You can increase the capabilities of the printer with optional accessories and supplies.
Note |
Use accessories and supplies specifically designed for the printer |
|
to ensure optimum performance. |
|
The printer supports two enhanced input/output (EIO) cards. Other |
|
accessories and options are available. For ordering information, see |
|
the following page. |
|
|
Use the following accessories to optimize the printer.
HP JetDirect |
Hard disk |
Memory or Flash |
print server (EIO card) |
(EIO card) |
DIMM |
|
Duplex Printing |
|
|
Duplex Printing |
Envelope Feeder |
Accessory |
Envelope Feeder |
Accessory |
|
(or duplexer, for 2-sided |
(or duplexer, for 2-sided |
|||
|
printing) |
|
|
printing) |
|
|
|
|
|
HP LaserJet |
Optional 500-sheet tray |
HP LaserJet |
|
|
|||
4000/4000 N |
|
4000 T/4000 TN |
|
printers |
|
printers |
|
Figure 2 |
Optional Accessories |
|
|
EN
Chapter 1: Printer Basics 5
Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)
Ordering Information
|
Item |
Description or Use |
Part Number |
|
|
|
|
|
500-Sheet Paper Feeder |
Paper feeder and one 500-sheet |
C4124A |
|
and Tray |
tray. |
|
|
Envelope Feeder |
Automatically feeds up to |
C4122A |
|
|
75 envelopes. |
|
Handling |
Duplex Printing Accessory |
Allows automatic printing on both |
C4123A |
250-Sheet Replacement |
Replacement paper tray for the |
C4126A |
|
|
(duplexer) |
sides of paper. |
|
Paper |
Tray |
HP LaserJet 4000 T/4000 TN |
|
|
printers (Trays 2 and 3). |
|
|
|
|
|
|
|
500-Sheet Replacement |
Replacement paper tray for the |
C4125A |
|
Tray |
HP LaserJet 4000/4000 N printers |
|
|
|
(Tray 2). |
|
|
|
|
|
|
HP Multi-purpose Paper |
HP brand paper for a variety of uses |
HPM1120 |
|
|
(1 box of 10 reams, 500 sheets |
|
|
|
each). To order a sample, in the U.S. |
|
Supplies |
|
call 1-800-471-4701. |
|
HP LaserJet Paper |
10 reams, 500 sheets each). To |
HPJ1124 |
|
|
Premium HP brand paper for use |
||
|
|
with HP LaserJet printers (1 box of |
|
Printing |
|
order a sample, in the U.S. call |
|
|
1-800-471-4701. |
|
|
|
|
|
|
|
Toner Cartridge |
Replacement HP precision toner |
C4127A |
|
(6,000 pages) |
cartridge. |
|
|
Toner Cartridge |
Replacement HP precision toner |
C4127X |
|
(10,000 pages) |
cartridge. |
|
|
|
|
|
6 Chapter 1: Printer Basics
EN
Ordering Information (Continued)
|
Item |
Description or Use |
Part Number |
|
|
|
|
|
Dual In-line Memory |
Boosts the ability of the printer to |
|
|
Module (DIMM) |
handle large print jobs (maximum |
|
|
|
100 MB with HP brand DIMMs): |
|
|
EDO DIMMs |
4 MB |
C4135A |
Storage |
|
8 MB |
C4136A |
|
16 MB |
C4137A |
|
|
|
||
|
SDRAM DIMMs |
4 MB |
C4140A |
Mass |
|
8 MB |
C4141A |
|
16 MB |
C4142A |
|
|
|
||
and |
|
32 MB |
C4143A |
Flash DIMM |
Permanent storage for fonts and |
|
|
Fonts, |
|
||
|
forms: |
|
|
|
|
|
|
Memory, |
Font DIMM |
2 MB |
C4286A |
8 MB Asian MROM: |
C4287A |
||
|
|
4 MB |
|
|
|
traditional Chinese |
C4286A |
|
|
simplified Chinese |
C4287A |
|
Hard Disk |
Permanent storage for fonts and |
C2985A |
|
|
forms. Also used for making multiple |
|
|
|
original prints. |
|
Parallel Cables |
2 Meter IEEE-1284 cable |
|
3 Meter IEEE-1284 cable |
Serial Cables |
9-9 pin serial cable |
|
(male/female) |
|
9-25 pin serial cable |
|
(male/female) |
Serial Adapter |
25-9 pin adapter |
|
(male/female) |
Macintosh Computer Serial |
For connecting to a Macintosh |
Cable |
computer. |
Macintosh Network Cable |
For PhoneNET or LocalTalk |
Kit |
connection. |
Enhanced I/O Cards |
HP JetDirect print server |
|
multi-protocol EIO network cards: |
|
Ethernet RJ-45 only |
|
Ethernet RJ-45 and BNC, |
|
LocalTalk |
|
Token Ring RJ-45 and DB-9 |
C2950A
C2951A
C2932A
C2933A
C2809A
92215S
92215N
J3110A
J3111A
J3112A
EN
Chapter 1: Printer Basics 7
Ordering Information (Continued)
Item |
Description or Use |
Part Number |
HP LaserJet Printer Family |
A guide to using paper and other |
5010-6394 |
Paper Specification Guide |
print media with HP LaserJet |
|
|
printers. |
|
PCL 5/PJL Technical |
A guide to using printer commands |
5021-0330 |
Reference Documentation |
with HP LaserJet printers. |
|
Package |
|
|
HP LaserJet 4000, 4000 T, |
An additional copy of this user’s |
C4118-90901 |
4000 N, and 4000 TN |
guide. |
(English) |
Printers User’s Guide |
|
|
HP LaserJet 4000 and |
An additional copy of the getting |
C4118-90972 |
4000 N Printers Getting |
started guide. |
(English) |
Started Guide |
|
|
HP LaserJet 4000 T and |
An additional copy of the getting |
C4119-90901 |
4000 TN Printers Getting |
started guide. |
(English) |
Started Guide |
|
|
HP LaserJet 4000, 4000 T, |
An additional copy of the quick |
C4118-90926 |
4000 N, and 4000 TN |
reference guide. |
(English) |
Printers Quick Reference |
|
|
Guide |
|
|
User’s Documentation |
An additional copy of this user’s |
C4118-99001 |
Bundle, HP LaserJet 4000 |
guide, the getting started guide, and |
(English) |
and 4000 N Printers |
the quick reference guide. |
|
User’s Documentation |
An additional copy of this user’s |
C4119-99001 |
Bundle, HP LaserJet |
guide, the getting started guide, and |
(English) |
4000 T and 4000 TN |
the quick reference guide. |
|
8 Chapter 1: Printer Basics
EN
The printer’s control panel consists of the following:
2-line display
Ready |
Go |
Menu |
Data |
|
Item |
Attention |
|
– Value + |
|
|
|
|
Cancel |
|
|
Job |
Select |
|
|
Light |
Indication |
|
|
Ready |
The printer is ready to print. |
|
|
Data |
The printer is processing information. |
|
|
Attention |
Action is required. See the control panel display. |
EN
Chapter 1: Printer Basics 9
|
Control Panel Keys |
Key |
Function |
|
|
[Go] |
• Places the printer either online or offline. |
•Prints any data residing in the printer’s buffer.
•Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online.
•Allows the printer to continue printing with an error message such as
TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
•Confirms a manual feed request if Tray 1 is loaded and TRAY 1 MODE=CASSETTE has been set from the Paper Handling Menu in the printer’s control panel.
•Overrides a manual feed request from Tray 1 by selecting paper from the next available tray.
•Exits the control panel menus. (To save a selected control panel setting, first press [Select].)
[Cancel Job] |
Cancels the print job that the printer is processing. The time it takes to cancel |
|
depends on the size of the print job. (Press it only once.) |
|
|
[Menu] |
Cycles through the control panel menus. Press the right end of the button |
|
to move forward or the left end of the button to move backward. |
|
|
[Item] |
Cycles through the selected menu’s items. Press the right end of the button |
|
to move forward or the left end of the button to move backward. |
|
|
[- Value +] |
Cycles through the selected menu item’s values. Press [+] to move forward |
|
or [-] to move backward. |
|
|
[Select] |
• Saves the selected value for that item. An asterisk (*) appears next to the |
|
selection, indicating that it is the new default. Default settings remain |
|
when the printer is switched off or reset (unless you reset all factory |
|
defaults from the Resets Menu). |
|
• Prints one of the printer information pages from the control panel. |
10 Chapter 1: Printer Basics
EN
For a complete list of control panel items and possible values, see page B-1.
Press [Menu] for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear.
3 Press [- Value +] until the desired setting appears.
4Press [Select] to save the selection. An asterisk (*) appears next to the selection in the display, indicating that it is now the default.
5Press [Go] to exit the menu.
Note |
Settings in the printer driver and software application override |
|
control panel settings. (Software application settings override |
|
printer driver settings.) |
|
If you cannot access a menu or item, it is either not an option for |
|
the printer, or your network administrator has locked the function. |
|
(The control panel reads ACCESS DENIED MENUS LOCKED.) See your |
|
network administrator. |
|
|
To see the current settings for all of the menus and items available in the control panel, print a control panel menu map.
You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer.
EN
Chapter 1: Printer Basics 11
The printer comes with helpful software on a compact disc. See the getting started guide for installation instructions.
Note |
Check the ReadMe file provided on the compact disc for additional |
|
|
software included and supported languages. |
|
Windows |
|
|
Client |
Windows Software |
Network |
|
||
|
Drivers |
Administrator |
|
Windows Software |
|
|
HP Toolbox |
|
|
HP FontSmart |
HP JetAdmin |
|
|
Drivers |
HP Toolbox
HP FontSmart
Macintosh Software
PPDs
HP LaserJet Utility
Macintosh Software
PPDs
HP LaserJet Utility
Macintosh
Client
Figure 4 |
Printer Software |
|
|
|
The printer drivers provided on the compact disc must be installed |
|
|
to take full advantage of the printer’s features. The other software |
|
|
programs are recommended, but are not required for operation. See |
|
|
the ReadMe file for more information. |
|
|
Network Administrators: HP JetAdmin should be installed only on |
Note |
|
|
|
|
the network administrator’s computer. Load all other applicable |
|
|
software on the server and all client computers. |
|
|
The most recent drivers, additional drivers, and other software are |
|
|
|
|
|
available from the Internet. Depending on the configuration of |
|
|
Windows-driven computers, the installation program for the printer |
|
|
software automatically checks the computer for Internet access to |
|
|
obtain the latest software. If you do not have access to the Internet, |
|
|
see the HP Support pages at the front of this user’s guide to obtain |
|
|
the most recent software. |
12 Chapter 1: Printer Basics
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Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language).
Note |
Check the ReadMe file provided on the compact disc for additional |
|
software included and supported languages. |
|
Certain printer features are available only from the PCL 6 driver. |
|
See the printer software help for availability of features. |
|
|
The following printer drivers are included with the printer. The most recent drivers are available on the Internet. Depending on the configuration of Windows computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers.
PCL 5e PCL 6 PS1
Windows 3.1x
Windows 95
Windows NT 3.512
Windows NT 4.0
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Macintosh computer |
PPDs are included (page 19). |
1.Hewlett-Packard’s PostScript Level 1 Emulation for Windows 3.1x; Level 2 Emulation for all other operating systems.
2.The PCL 5e driver is available from the Internet. (See the HP support pages at the front of this user’s guide.)
Within the computer installation program, select Typical Install to install the PCL 5e, PCL 6, and PS drivers and HP FontSmart. Select Custom Install to install only the software you prefer, or if you are a network administrator. Select Minimum Install to install only the PCL 6 driver for basic printing.
EN
Chapter 1: Printer Basics 13
You can obtain the following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)
|
• |
OS/2 PCL/PCL 6 printer driver* |
|
• |
OS/2 PS printer driver* |
|
• |
WordPerfect 5.1 printer driver |
|
• |
Windows NT 3.51 PCL 5e printer driver |
|
*The OS/2 drivers are also available from IBM, and are packaged |
|
|
with OS/2. |
|
|
If the desired printer driver is not on the compact disc or is not listed |
|
Note |
||
|
here, check the software application’s installation disks or ReadMe |
|
|
files to see if they include support for the printer. If not, contact the |
|
|
software manufacturer or distributor and request a driver for the |
|
|
printer. |
|
|
|
|
14 Chapter 1: Printer Basics
EN
Use the Typical Install or Custom Install option to install the HP software. (This includes several printer drivers. For more information, see page 13.)
Note |
Network Administrators: If the printer is attached to a network, |
|
before you can print, the printer must be configured for that network |
|
using HP JetAdmin or similar network software. (See the getting |
|
started guide.) |
|
|
To configure the driver, access it in one of the following ways:
|
Temporarily Change Settings |
Change Default Settings |
Operating System |
(from a software application) |
(across all applications) |
|
|
|
Windows 95 and |
From the File menu, click Print, |
Click the Start button, point to |
Windows NT 4.0 |
and then click Properties. (The |
Settings, and then click Printers. |
|
actual steps can vary; this is the |
Right-click the printer icon, and |
|
most common method.) |
choose Properties. |
Windows 3.1x and |
From the File menu, click Print, |
From the Windows control panel, |
Windows NT 3.51 |
click Printers, and then click |
double-click Printers, highlight |
|
Options. (The actual steps can |
the printer, and click Setup. |
|
vary; this is the most common |
|
|
method.) |
|
Note |
Settings in the printer driver and software application override |
|
control panel settings. (Software application settings override |
|
printer driver settings.) |
|
|
EN
Chapter 1: Printer Basics 15
Choose a printer driver based on the way you use the printer.
•Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.
•Use the PCL 5e driver if you want print results to look comparable to those from older printers. Certain features are not available in this driver. (Do not use the PCL 5e driver provided with this printer with older printers.)
•Use the PS driver for compatibility with PostScript Level 2 needs. Certain features are not available in this driver.
The printer automatically switches between PS and PCL printer languages.
Each printer driver has help screens that can be activated either from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help.
16 Chapter 1: Printer Basics
EN
Access HP ToolBox from a printer icon on the desktop in Windows 3.1x or on the Windows 95 and Windows NT 4.0 Taskbar. HP ToolBox provides one-step access to the current status of the printer and a list of all available features, including the following:
•printer status
•“How Do I...” help
•utilities
From HP ToolBox you can launch utilities such as HP JobMonitor. If you choose not to use HP ToolBox, it can be disabled. See the printer software help.
HP JobMonitor
HP JobMonitor is a component of HP ToolBox that shows the position of print jobs in the queue, which print jobs have been printed, and who sent them. To access JobMonitor, right-click the tray icon in HP ToolBox, and then select Jobs from the Contents menu.
Access HP FontSmart from the HP LaserJet folder or through HP ToolBox. HP FontSmart is a font management utility (for Windows only) which does the following:
•installs, uninstalls, and deletes fonts
•manages fonts inside a single window by allowing you to drag-and-drop
•shows the 110 matching screen fonts for the internal fonts in the printer
•downloads fonts to a mass storage device
Note |
With Windows 3.1x and Windows 95, you can use HP FontSmart |
|
to download fonts to a mass storage device. Types of fonts |
|
supported are TrueType, PostScript Type 1 and PostScript Type 42 |
|
(TrueType fonts converted to PostScript format). To download |
|
Type 1 fonts, Adobe Type Manager must be installed and turned on. |
|
|
EN
Chapter 1: Printer Basics 17
HP JetSend can be installed through an installer on the compact disc. HP JetSend
is a new technology from Hewlett-Packard that allows network devices to communicate with each other directly. Devices which
contain the HP JetSend technology can
exchange information directly with other devices connected via the Internet or
intranet. Sending devices can include scanners and computers. Receiving devices can include printers and computers. In addition to sending and receiving documents, you can view documents using the HP JetView software.
HP JetSend technology enables flexible, direct communications between network devices using simple IP addressing. HP JetSend enables simple, targeted, information exchange that is independent of both servers and applications. This means that users can easily exchange information directly between Internet-connected devices like printers and scanners (and other devices in the future).
HP JetSend capabilities can be integrated into the Microsoft Windows environment. For example, using devices enabled with HP JetSend, you can capture a document with a scanner (or create a document using computer software) for distribution via the Internet to several users. Users can receive the document in their computer’s InBox or print directly to their HP LaserJet 4000 series printer.
18 Chapter 1: Printer Basics
EN
PPDs, in combination with the LaserWriter driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc. Use the LaserWriter printer driver that comes with the computer. (The LaserWriter driver is also available from Apple.)
HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following:
•Customize the printer’s control panel messages.
•Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings.
•Set a password for the printer.
•From the computer, lock out functions on the printer’s control panel to prevent unauthorized access. (See the printer software help.)
EN
Chapter 1: Printer Basics 19
HP JetAdmin should be installed only on the network administrator’s computer. HP JetAdmin can be accessed by clicking the Start button (point to Settings, and then click Control Panel) in Windows 95 and Windows NT 4.0 or from the HP LaserJet program group folder. Use HP JetAdmin to do the following:
•Install, configure, and manage printers on a network that are connected with a JetDirect print server.
•Perform in-depth diagnostics on the printer and network.
The HP JetAdmin software works on the following network systems:
•
•
•
•
•
•
•
•
Windows NT
Windows 95
Windows 3.1x
Novell NetWare
HP-UX*
Solaris*
SunOS*
OS/2*
|
*The software for these systems is not included on the compact disc |
|
with the printer, but is available from the Internet. If you do not have |
|
access to the Internet, see the HP Support pages at the front of this |
|
user’s guide to obtain this software. |
|
Network Administrators: If the printer is attached to a network, |
Note |
|
|
before you can print, the printer must be configured for that network |
|
using HP JetAdmin or similar network software. (See the getting |
|
started guide.) |
|
|
20 Chapter 1: Printer Basics
EN