HP 3PAR StoreServ 9000 Customer Self Install Manual
HPE 3PAR StoreServ 9000 Storage Customer Self Install Guide
Abstract
This document provides information and instructions to guide you through the installation of
your HPE 3PAR StoreServ 9000 Storage system without the assistance of an authorized
service provider. If installation assistance is needed, contact your HPE sales representative or
HPE Channel Partner to purchase the HPE Deployment Services.
Part Number: QL226-99978a
Published: January 2019
Edition: 4
©
Copyright 2018-2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
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Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
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Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Revision history
Part Number Publication
date
QL226-99978a January 2019 4
QL226-99978 December 2018 3
QL226-99888 June 2018 2
Q0E92-90703 February 2018 1
Edition Summary of changes
• Updated "Guidelines for redundant power
cabling"
• Added "Checking enclosure power redundancy
(optional)"
• Updated "Controller node LEDs and ports"
• Updated "Guidelines for cabling"
• Support for a new physical service processor,
HPE ProLiant DL360 Gen10 Server
• HPE StoreFront Remote (SFRM) content
replaced with HPE InfoSight content
With HPE 3PAR OS 3.3.1 (MU1) Patch 09, Patch
11, and Patch 18 software, also known as HPE
3PAR OS 3.3.1 EMU1, and HPE 3PAR Service
Processor 5.0.2.1 software or later software
versions, CSI supported for the HPE 3PAR
StoreServ 9000 Storage
Contents
Guidelines for the Customer Self Install of the HPE 3PAR
StoreServ 9000........................................................................................ 6
About the HPE 3PAR StoreServ 9000 Storage system........................ 8
Preparing: Process overview...............................................................10
Unpacking the factory-integrated-in-rack option: Process
overview.................................................................................................12
Installation media.......................................................................................................................... 9
Serial number location.................................................................................................................. 9
Forum for the storage system....................................................................................................... 9
Site planning............................................................................................................................... 10
Customer Self Install videos........................................................................................................11
Acclimatizing............................................................................................................................... 11
Tools for the installation...............................................................................................................11
Unpacking the HPE rack factory-integrated with the storage system......................................... 12
Positioning and stabilizing the HPE rack.................................................................................... 20
Installing the drives: Process overview....................................................................................... 21
Guidelines for the drive installation.................................................................................. 22
Installing the SFF drives...................................................................................................23
Cabling the factory-integrated-in-rack option: Process overview... 24
Guidelines for cabling................................................................................................................. 24
Guidelines for redundant power cabling..................................................................................... 26
Cabling the physical service processor (if installed)................................................................... 27
Cabling the controller nodes: Process overview......................................................................... 28
Cabling for the management connection......................................................................... 28
Cabling for the host connection........................................................................................29
Cabling for the Remote Copy connection (optional feature)............................................ 31
Cabling for the File Persona connection (optional feature).............................................. 31
Cabling the power cords of the power distribution units to the power receptacles at the
operating site.............................................................................................................................. 32
Powering on: Process overview.......................................................... 33
Precautions for powering on the storage system........................................................................33
Checking AC power cable connections...................................................................................... 33
Powering on the storage system.................................................................................................34
Checking enclosure power redundancy (optional)......................................................................35
Setting up the service processor connection: Process overview....37
About the service processor....................................................................................................... 37
3
Network and firewall support access.......................................................................................... 38
Firewall and proxy server configuration........................................................................... 38
Setting up the physical service processor connection: Process overview.................................. 40
Assigning an IP address to the physical service processor with a functional network
using the Guided Setup—SP5.x...................................................................................... 40
Setting up the virtual service processor connection with VMware ESXi: Process overview.......42
Deploying the virtual service processor on a host with VMware ESXi............................. 42
Locating or assigning an IP address to the virtual service processor with VMware
ESXi................................................................................................................................. 43
Setting up the virtual service processor connection with Hyper-V: Process overview................44
Deploying the virtual service processor on a host with Hyper-V...................................... 44
Assigning an IP address to the virtual service processor with Hyper-V........................... 45
Setting up the service processor and storage system software:
Process overview..................................................................................46
Prerequisites for the HPE 3PAR Guided Setup.......................................................................... 46
Setting up the service processor using the HPE 3PAR Guided Setup........................................47
Setting up the storage system using the HPE 3PAR Guided Setup........................................... 48
Installing and setting up the HPE 3PAR StoreServ Management
Console software: Process overview..................................................49
Post-installation tasks.......................................................................... 50
Accessing the HPE InfoSight platform and registering the storage system: Process
overview......................................................................................................................................50
About the HPE InfoSight platform.................................................................................... 50
Creating an account to access the HPE InfoSight web portal..........................................50
Registering the storage system with the HPE InfoSight web portal using the HPE
3PAR StoreServ Management Console...........................................................................51
Adding workstations to the public firewall rules.......................................................................... 52
Configuring the host and SAN: Process overview...................................................................... 53
Configuring a host using a host-OS implementation guide.............................................. 53
Enhancing security with data encryption.....................................................................................53
Validating the HPE 3PAR Remote Support connectivity to HPE 3PAR Central..........................54
Testing the service processor connectivity to the storage system using the Service
Console............................................................................................................................ 54
More information...................................................................................56
Component information ..............................................................................................................56
Adapter information..........................................................................................................56
Backup battery unit information........................................................................................56
Controller node information..............................................................................................57
Controller node internal components information............................................................ 58
Drive enclosure information............................................................................................. 59
Drive information.............................................................................................................. 61
Fan module information, controller node enclosure......................................................... 61
Fan module information, drive enclosure......................................................................... 62
I/O module information.....................................................................................................62
Power supply unit information, controller node enclosure................................................62
Power supply unit information, drive enclosure................................................................63
Power distribution unit information................................................................................... 63
4
Rack information.............................................................................................................. 64
Service processor information..........................................................................................64
Physical service processor information, HPE ProLiant DL120 Gen9 Server........ 64
Physical service processor information, HPE ProLiant DL360 Gen10 Server...... 65
System information front view (typical component configuration).................................... 66
Component LEDs........................................................................................................................68
Adapter LEDs...................................................................................................................68
NVMe SCM Module LEDs.....................................................................................69
Two-port 32 Gb FC HBA LEDs..............................................................................70
Two-port 10 Gb iSCSI CNA LEDs.........................................................................71
Two-port 10 Gb Ethernet NIC adapter LEDs.........................................................72
Four-port 16 Gb FC HBA LEDs.............................................................................73
Four-port 12 Gb SAS HBA LEDs...........................................................................74
Backup battery unit LEDs.................................................................................................75
Controller node LEDs and ports.......................................................................................76
Drive enclosure LEDs.......................................................................................................77
Drive LEDs....................................................................................................................... 78
Fan module LEDs.............................................................................................................79
Fan module LEDs, controller node enclosure....................................................... 79
Fan module LEDs, drive enclosure....................................................................... 80
I/O module LEDs..............................................................................................................80
Power supply unit LEDs................................................................................................... 82
Power supply unit LEDs, controller node enclosure..............................................82
Power supply unit LEDs, drive enclosure..............................................................83
Service processor LEDs...................................................................................................83
Physical service processor LEDs, HPE ProLiant DL120 Gen9 Server................. 83
Physical service processor LEDs, HPE ProLiant DL360 Gen10 Server............... 85
System status LEDs—controller node enclosure.............................................................87
Troubleshooting.................................................................................... 89
Alerts issued by the storage system and processed by the service processor...........................89
Browser warning when connecting to the service processor...................................................... 89
Checking the system health, HPE 3PAR Service Processor 5.x software, Service Console
interface...................................................................................................................................... 93
Failed installation of a virtual service processor with Hyper-V....................................................93
Identifying drive enclosure (cage) numbering in the software.....................................................93
HPE 3PAR StoreServ 9000 Storage Software Set up Worksheet......95
Websites................................................................................................ 97
Support and other resources...............................................................98
Accessing Hewlett Packard Enterprise Support......................................................................... 98
Accessing updates......................................................................................................................98
Customer self repair....................................................................................................................99
Remote support.......................................................................................................................... 99
Warranty information...................................................................................................................99
Regulatory information..............................................................................................................100
Documentation feedback.......................................................................................................... 100
Acronyms.............................................................................................101
5
Guidelines for the Customer Self Install of the HPE 3PAR StoreServ 9000
IMPORTANT:
• The customer self install (CSI) option is the self-installation of your storage system without the
assistance of an authorized service provider. If installation assistance is needed, contact your
Hewlett Packard Enterprise sales representative or channel partner to purchase Hewlett Packard
Enterprise deployment services.
• When the initial installation is completed according to the rules provided in this CSI guide, the
storage system is fully supported by the warranty.
• After the initial installation, the system might be ungradable to add specific components. Some
components are designated as customer self upgrade (CSU) components. All non-CSU
components require installation by an authorized service provider to satisfy the warranty.
CSI guidelines:
The CSI option is only available for the HPE 3PAR StoreServ 9000 system that meets the following
criteria:
• Two-node or four-node configurations
• Factory integrated in a single HPE Rack
The factory integration configuration option includes the assembly of components, cabling, labeling,
the installation of software and licenses, the installation in an HPE rack, and then testing the storage
system as a whole at the factory. The storage system is shipped in the HPE Rack, ready for
installation at the customer site.
• The CSI of the HPE 3PAR StoreServ 9000 must be performed using the HPE 3PAR Guided Setup that
is a feature of the HPE 3PAR OS 3.3.1.
CSI installer technical profile:
To install the HPE 3PAR StoreServ 9000 system, Hewlett Packard Enterprise recommends using an
installer experienced in the following:
• Have a good understanding and knowledge of SANs, Fiber Channel (FC) fundamentals, and a basic
understanding of TCP/IP and other networking protocols (DNS/NTP).
• Have a good understanding of server virtualization technology, in particular of hypervisors such as
VMware ESXi and Microsoft Hyper-V.
• Be able to maintain and install server hardware and Windows and/or Linux OSs.
• Have experience creating storage LUNs, presenting and/or exporting LUNs to a server, and formatting
the LUNs to make them usable for applications.
• Be able to troubleshoot hardware and software issues using logs and documentation.
• Have the required tools and mechanical skills to unpack, roll, and install a heavy rack, up to ~900 kg
(2,000 pounds). Three people are recommended to remove the racked system from its shipping
container.
6 Guidelines for the Customer Self Install of the HPE 3PAR StoreServ 9000
If the installer does not meet the profile or is not comfortable with the CSI process, Hewlett Packard
Enterprise recommends contacting your Hewlett Packard Enterprise sales representative or HPE Channel
Partner to purchase HPE Deployment Services
CSI installer responsibilities:
• Review all the relevant documentation for the HPE 3PAR StoreServ 9000 prior to initiating the
installation.
• Ensure that the host and SAN environment is supported and compliant with HPE recommendations
and best practices. Resolve any problems with the host and SAN environment prior to installing the
HPE 3PAR StoreServ 9000. The HPE 3PAR Implementation Guides and the HPE 3PAR Smart SAN
User Guide are available at the Hewlett Packard Enterprise Information Library website:
www.hpe.com/info/storage/docs
The Support Matrix is available at the Single Point of Connectivity Knowledge (SPOCK) website:
www.hpe.com/storage/spock
• Gather the required network and password information as indicated in the HPE 3PAR StoreServ
Software Setup Worksheet.
• Use the HPE 3PAR Guided Setup and HPE 3PAR StoreServ Management Console (SSMC) to set up
and configure the storage system.
Guidelines for the Customer Self Install of the HPE 3PAR StoreServ 9000 7
About the HPE 3PAR StoreServ 9000 Storage system
Figure 1: Architecture of the storage system
HPE 3PAR StoreServ 9000 Storage system:
The HPE 3PAR StoreServ 9000 Storage is an enterprise-class flash array. The storage system is
made up of a Controller Node Enclosure (two or four Controller Nodes), SAS Adapters, Host
Adapters; 2 to 48 Drive Enclosures with up to 24 small form factor (SFF) Solid-State Drives (SSDs)
each, and a Service Processor. The Controller Nodes include network ports to provide administrative
data-paths to the storage system.
Hosts (servers):
The host servers connect to the HPE 3PAR StoreServ 9000 Storage system directly or through a
switch with the following types of connections: FC, iSCSI, FCoE, or File Services.
HPE 3PAR StoreServ Management Console (SSMC) software:
The HPE 3PAR SSMC software defines, creates, and exports storage to your host servers. The HPE
3PAR SSMC also provides tools to monitor the health of your storage system.
HPE 3PAR Service Processor (SP) software:
Each HPE 3PAR StoreServ 9000 Storage system requires either an HPE 3PAR physical SP or HPE
3PAR virtual SP. The HPE 3PAR SP software is designed to provide remote monitoring, error
detection, error reporting, and support of diagnostic and maintenance activities involving the storage
system. The SP only sends support data to HPE 3PAR Remote Support. The HPE 3PAR virtual SP is
deployed as a virtual machine (VM) and runs on a customer-owned, customer-provided server and
communicates with the storage system over its Ethernet connection.
HPE 3PAR Remote Support connectivity:
HPE 3PAR Remote Support connectivity to HPE 3PAR Central is a utility that monitors the health of
your storage system. Information about the system health and configuration is transferred securely to
Hewlett Packard Enterprise. If HPE 3PAR Remote Support connectivity is enabled, it can also provide
critical software updates to your storage system.
8 About the HPE 3PAR StoreServ 9000 Storage system
For additional HPE 3PAR StoreServ 9000 Storage architecture information, see the HPE 3PAR StoreServ
Storage Concepts Guide available at the Hewlett Packard Enterprise Information Library website:
www.hpe.com/info/storage/docs
For information about supported hardware and operating system (OS) platforms, see the Hewlett Packard
Enterprise Single Point of Connectivity Knowledge (SPOCK) website:
www.hpe.com/storage/spock
Installation media
Installation DVDs are not typically shipped with the HPE 3PAR StoreServ 9000 Storage system, and
instead the following delivery methods are used:
• If you selected the License to Use (LTU) delivery method of physical delivery during ordering,
installation media is shipped at the time of your order.
• If you selected electronic delivery, see the HPE e-Software Delivery Confirmation email for detailed
instructions for downloading the software. The e-Software Delivery Confirmation email was sent at the
time of purchase to your IT administrator, product manager, or purchasing agent.
If you require installation media, contact the Hewlett Packard Enterprise Support Center:
www.hpe.com/support/hpesc
Website for software downloads
Locate the software-receipt email that has the download link, or download the latest software from the
Hewlett Packard Enterprise Software updates and licensing website:
www.hpe.com/downloads/software
An HPE Passport profile and a valid Service Agreement ID (SAID) are required to access downloads.
Serial number location
The HPE 3PAR StoreServ 9000 Storage system has a 10-character serial number that is used with the
software setup.
The storage system serial number can be found in these locations:
• A label at the top-left-rear of the controller node enclosure
• The outside of the corrugated shipping material
Forum for the storage system
For the latest HPE 3PAR StoreServ 9000 Storage Customer Self Install (CSI) information, see the official
HPE 3PAR StoreServ Storage forum website in the Hewlett Packard Enterprise community:
www.hpe.com/forum/3PARCSIHELP
Use this forum to ask for help, share your installation experience, provide feedback, and search for
solutions to issues encountered during the installation process.
About the HPE 3PAR StoreServ 9000 Storage system 9
Preparing: Process overview
Procedure
1. Review
2. Review Regulatory information on page 100.
3. Review Customer Self Install videos on page 11.
4. Complete the HPE 3PAR StoreServ 9000 Storage Software Set up Worksheet on page 95.
5. Review Acclimatizing on page 11.
6. Obtain the Tools for the installation on page 11.
7. Review Unpacking the factory-integrated-in-rack option: Process overview on page 12 and
complete the process.
Site planning on page 10.
Site planning
Successful installation of the HPE 3PAR StoreServ 9000 Storage system requires careful planning and
supervision and may require collaboration with authorized Hewlett Packard Enterprise representatives.
Proper site planning will help provide for a more efficient installation and greater reliability, availability, and
serviceability.
Environment—For optimal performance at a specific location, controlled environmental conditions are
recommended, and they can best be facilitated through raised flooring and under-floor air conditioning. It
is the responsibility of the customer to monitor this environment to ensure continued conformance with
the recommended environmental specifications.
Power—Adequate power is necessary for the reliable functioning of electronic equipment and for the
safety of the installation. The customer is responsible for procuring, installing, and maintaining adequate
power to the equipment.
• Provide suitable space for unpacking, installing, and operating the storage system.
• Review the power and the heating, ventilation, and air-conditioning (HVAC) requirements. Provide
adequate power facilities for the storage system and maintain proper environmental conditions for the
storage system. Order any additional support equipment indicated by the power and HVAC review.
• Verify that the electrical service wiring has been installed at the predetermined location before
installing the storage system. For detailed requirements, see the respective product specifications.
• Supply the network connections and external cabling required by the storage system.
• Ensure that all units in the specified configuration and all cables of the required length have been
ordered.
• Make a layout for the installation.
• Enable the appropriate HPE 3PAR Remote Support strategy.
10 Preparing: Process overview
Procedure
Review the specific information concerning server-room environments and for input electrical power and
grounding requirements in the HPE 3PAR StoreServ 9000 Storage Site Planning Manual available at the
Hewlett Packard Enterprise Information Library website: www.hpe.com/info/storage/docs
Customer Self Install videos
The HPE 3PAR StoreServ 9000 Storage Customer Self Install (CSI) videos are available at the HPE
3PAR StoreServ 9000 Storage Customer Self Install Video website:
www.hpe.com/support/3PAR9000CSIVideo
NOTE: The video may take a minute to load.
Acclimatizing
CAUTION: To prevent potential damage to storage system hardware, do not power on the storage
system until it is fully acclimatized. The maximum acceptable rate of temperature change for a
nonoperating storage system is 36° F/hour (20° C/hour). If the storage system or its components
have experienced environmental changes during transit, allow enough time for the storage system
to acclimatize before proceeding with the power-on sequence.
Before powering on the HPE 3PAR StoreServ 9000 Storage system, the storage system might require up
to 24 hours to acclimatize to the new operating environment when outside-to-inside conditions vary
significantly.
Procedure
If condensation is present even after the 24-hour acclimatization period, wait for all condensation to fully
evaporate before completing the power-on sequence.
Tools for the installation
Table 1: Tools for the installation
Purpose Tools
Safety
Rack unpacking
Physical Service
Processor (SP)
connection setup
• ESD mat
• ESD grounding strap
• Scissors or snips
• Box cutter
• Socket wrench with 13 mm (1/2 in) and 17 mm (11/16 in) sockets for
removing L-bracket shipping clamps
• Adjustable wrench for leveling feet on the rack
Laptop for configuration of a physical Service Processor
Preparing: Process overview 11
Unpacking the factory-integrated-in-rack option: Process overview
Prerequisites
Review the information about the placement of the HPE 3PAR StoreServ 9000 Storage system and
reserving room for service access in the HPE 3PAR StoreServ 9000 Storage Site Planning Manual
available at the Hewlett Packard Enterprise Information Library website:
www.hpe.com/info/storage/docs
Procedure
1. Complete Unpacking the HPE rack factory-integrated with the storage system on page 12.
2. Complete Positioning and stabilizing the HPE rack on page 20.
3. Drives are installed at the factory. However, if additional drives were received and not installed,
complete: Installing the drives: Process overview on page 21.
4. Review
complete the process.
Cabling the factory-integrated-in-rack option: Process overview on page 24 and
Unpacking the HPE rack factory-integrated with the storage system
During this procedure, refer to the unpacking diagrams on the outside of the cardboard shipping
container.
For more information about placement of the HPE 3PAR StoreServ Storage system and reserving room
for service access, see the HPE 3PAR StoreServ 9000 Storage Site Planning Manual available at the
Hewlett Packard Enterprise Information Library website:
www.hpe.com/info/storage/docs
NOTE: The illustrations in this procedure are examples and might not be an exact representation of your
HPE rack (cabinet).
12 Unpacking the factory-integrated-in-rack option: Process overview
Figure 2: Items for unpacking an HPE rack
1. Rack (cabinet)
2. Ramps
3. Caster guides
4. Ramp supports
5. Pallet
Unpacking the factory-integrated-in-rack option: Process overview 13
Prerequisites
CAUTION: Ensure that precautions have been taken to ensure rack stability and safety. Observe all
cautions and warnings included in the installation instructions.
• When the equipment arrives, verify that there is enough space to unload and unpack the HPE
3PAR StoreServ Storage system. The specific amount of space for unpacking the storage
system is based on the dimensions of the container, ramp, and room. This space is required to
access the storage system so that it can be removed from the crate and moved to its final
location.
• Verify that the delivered shipment matches the order by referring to the packing slip and SKUs.
• Observe local occupational safety requirements and guidelines for heavy equipment handling.
• Verify that the total weight of the rack is within the floor loading limit.
• Due to the weight of the rack, use extreme caution when unpacking and moving the rack to avoid
tipping the rack.
• When unloading the rack from the pallet, always use at least three people and do not stand in
front of the rack.
• To make the rack bottom-heavy and more stable, always load the heaviest item first from the
bottom of the rack and up.
Procedure
1. Inspect the packaging for damage and report any issues to the Hewlett Packard Enterprise Support
Center.
2. From the cardboard shipping container, remove the banding and top cover.
Figure 3: Removing the banding, HPE rack shipping container
14 Unpacking the factory-integrated-in-rack option: Process overview
Figure 4: Removing the top, HPE rack shipping container
3. Remove the clips along the corrugated fiber board (CFB) walls and separate the CFB walls. Place the
separated walls away from the storage system.
Figure 5: Removing the clips, HPE rack shipping container
Unpacking the factory-integrated-in-rack option: Process overview 15
4. Remove the packing material (wrapping material, foam pieces, plastic ESD cover), and then set aside
the boxes that hold the ramps and additional installation hardware.
Figure 6: Removing the packing material, HPE rack shipping container
5. Remove the four shipping L-brackets that attach the rack to the pallet using a socket wrench with 13
mm (1/2 in) and 17 mm (11/16 in) sockets.
a. Starting at the rack front, open the door and locate the two L-brackets.
b. Remove the two 13 mm (1/2 in) bolts that secure the L-bracket to the rack.
c. Remove the two 17 mm (11/16 in) bolts that secure the L-brackets to the pallet.
d. At the rack rear, repeat this same procedure to remove the remaining two L-brackets.
6. Check that the leveling bolts are raised to provide sufficient clearance for removing the rack from the
pallet.
a. If it is necessary to raise a leveling bolt, use an adjustable wrench and turn the upper locking nut
clockwise to loosen.
16 Unpacking the factory-integrated-in-rack option: Process overview
Figure 7: Releasing the locking nut, HPE rack leveling bolt
b. With an adjustable wrench, turn the leveling bolt counterclockwise until fully raised.
Figure 8: Raising the leveling bolt, HPE rack
7. Close and secure the rack front and rear doors.
8. Unpack the Ramp Assembly Kit and install the ramps and ramp supports at the front of the pallet.
a. Unpack the two ramps and four wooden supports.
b. Extend the ramps to their full length.
Unpacking the factory-integrated-in-rack option: Process overview 17
Figure 9: Extending the ramps, HPE rack shipping container
c. To install the ramps, match up the single arrow and double arrows on the pallet and ramps. The left
ramp has the single arrow, and the right ramp has double arrows. Attach the metal brackets with
the mounting holes along the front edge of the pallet, and then step firmly on the ramp and ensure
that the ramp is secure to the pallet.
Figure 10: Installing the ramps onto the pallet, HPE rack shipping container
18 Unpacking the factory-integrated-in-rack option: Process overview
WARNING: Before rolling the rack from the pallet to the floor, correctly install the ramp
supports underneath the ramps, which will prevent the ramps from collapsing or causing the
rack to tip as it is moved down the ramps.
d. Attach the wooden ramp supports designated A and B to the locations on the ramps designated A
and B. Ensure that the angle of the wooden ramp support is attached to the ramps at the same
angle. The letters are marked on the ramp inside edge and support edge. Install support A beneath
the general area marked A on the rack, and do the same for support B. Insert the ramp support
beneath the ramp where the bottom of the ramp support touches the ground and the velcro on the
top of the ramp support is secure to the velcro underneath the ramp. The wooden ramp supports
must fit snugly between the ramp and the floor.
Figure 11: Installing the ramp supports, HPE rack shipping container
9. Roll the rack from the pallet to the floor.
CAUTION: When unloading the rack from the pallet, always use at least three people and do not
stand in front of the rack.
To roll the rack off the pallet to the floor, each person must grasp the rack corners with two people
guiding the rack down the ramp while a third person slowly pushes the rack from behind. Based on the
weight of the rack, it may be necessary to have both people on the side carefully push the rack until it
is completely on the ramp and adjust to guiding the rack the rest of the way down the ramps and onto
the floor.
Unpacking the factory-integrated-in-rack option: Process overview 19
Figure 12: Unloading the HPE rack from the pallet
Positioning and stabilizing the HPE rack
CAUTION: To prevent potential damage to the storage system equipment, do not adjust the position
of the HPE rack when the power is on.
Prerequisites
• Read and complete all the configuration specifications and installation requirements in the HPE 3PAR
StoreServ 9000 Storage Site Planning Manual available at the Hewlett Packard Enterprise Information
Library website:
http://www.hpe.com/info/storage/docs
• Obtain an adjustable wrench for leveling the feet on the HPE rack.
Procedure
1. Roll the HPE rack to the final operating location. If the operating location has raised floor tiles with
cutouts to facilitate cable routing, position the rack over the cutouts in the tiles.
2. Stabilize and level the HPE rack.
After properly positioning the storage system, four leveling pads must be installed underneath the four
leveling bolts to stabilize the HPE rack and prevent movement during operation. The leveling pads are
normally located in a plastic bag in the box that contains rack keys and accessory material. The
leveling pads provide a wider base for supporting the rack and protecting the floor.
20 Unpacking the factory-integrated-in-rack option: Process overview
a. Position a leveling pad underneath the leveling bolt.
b. Using an adjustable wrench, turn the leveling bolt clockwise to extend the bolt until the entire
weight of the rack rests on the leveling pad instead of the caster. The caster must be slightly off the
floor, so it can swivel slightly by hand.
Figure 13: Lowering an HPE rack leveling bolt
c. Lock the leveling pad in place by turning the locking nut counterclockwise until tight.
Figure 14: Tightening the locking nut on an HPE rack leveling bolt
d. Repeat for each leveling pad.
Installing the drives: Process overview
This process overview is for installing the drives.
If it is necessary to install additional drives, complete the following process:
Unpacking the factory-integrated-in-rack option: Process overview 21
Procedure
1. Review Guidelines for the drive installation on page 22.
2. Complete Installing the SFF drives on page 23.
Guidelines for the drive installation
IMPORTANT: The guidelines for how the drives are installed, allocated, and balanced are critical to
the performance and reliability of your storage system.
CAUTION:
• To ensure proper thermal control, slot-filler blanks are provided with the enclosures and must be
inserted in all unused drive bays in the enclosure. Operate the enclosure only when all drive
bays are populated with either a drive or a blank.
• If the storage system is enabled with the Data-at-Rest (DAR) encryption feature, only use
Federal Information Processing Standard (FIPS) capable encrypted drives.
• Before installing drives into enclosures, make sure that the enclosures are free of obstructions
(such as loose screws, hardware, or debris). Inspect the drives before installing them in the
enclosure to make sure that they are not damaged.
• To avoid errors when powering on the storage system, all enclosures must have at least one pair
of identical drives installed by following the guidelines for installing, allocating, and balancing
drives.
• A pair or pairs of drives must be installed in consecutively numbered slots in a drive enclosure and
must be of the same capacity and speed.
• The recommended initial quantity is eight SSDs per controller node pair, with a required minimum of
six SSDs per controller node pair.
• With a four-node configuration, the best practice is to attach the same number of drives to each
controller node pair.
• All drive enclosures must contain an even number of drives, with a minimum of two.
• Try to distribute an equal number of drives in all drive enclosures. If an equal distribution is not
possible, get as close as possible while still following the guidelines for the drives.
• RAID 6 is strongly recommended for all drive types.
SFF drive loading guidelines and examples:
The small form factor (SFF) drives are loaded starting at bay 0, left to right, leaving no empty space
between drives. The bays are numbered 0 through 23.
NOTE: The top right bay in the SFF drive enclosure must not be used and is populated with a blank
panel.
22 Unpacking the factory-integrated-in-rack option: Process overview
Table 2: Example slot order, SFF drive enclosure
20 (...) 21 (...) 22 (...) 23 (...) 24 (Do not use)
15 (...) 16 (...) 17 (...) 18 (...) 19 (...)
10 (...) 11 (...) 12 (...) 13 (...) 14 (...)
5 (SSD) 6 (SSD) 7 (SSD) 8 (...) 9 (...)
0 (SSD) 1 (SSD) 2 (SSD) 3 (SSD) 4 (SSD)
Installing the SFF drives
Prerequisites
• Determine an installation plan for allocating and loading the drives based on the provided guidelines,
number of drives, and drive types to install.
• To avoid damaging any circuitry, wear an ESD grounding strap.
• Prepare a surface with an ESD safe mat for staging components for installation.
Procedure
1. Unpack the component and place on an ESD safe mat.
2. Remove the slot-filler blanks from where you will be installing the pairs of drives.
IMPORTANT: For proper airflow and cooling, a slot-filler blank must remain installed in all
unused drive bays.
3. Install the pair or pairs of drives.
a. On the drive, press the release button to open the handle.
b. With the latch handle of the drive fully extended, align and slide the drive into the bay until the
handle begins to engage (1).
c. To seat the drive into the drive bay, close the handle (2).
Figure 15: Installing an SFF drive
Unpacking the factory-integrated-in-rack option: Process overview 23
Cabling the factory-integrated-in-rack option: Process overview
IMPORTANT: Do not turn on power to the components at this time. Connect the power cables and
keep the power off until you power on the components.
IMPORTANT: To enable access to components for servicing, neatly route and secure the cables
along the sides of the rack.
For an HPE 3PAR StoreServ 9000 Storage system that is factory integrated in an HPE rack, the internal
cabling for the data cables and power cables has been completed before shipment; however, you must
complete the following additional cabling process:
Procedure
1. Review Guidelines for cabling on page 24.
2. Review
3. Complete Cabling the physical service processor (if installed) on page 27.
4. Complete Cabling the controller nodes: Process overview on page 28.
5. Complete Cabling the power cords of the power distribution units to the power receptacles at
the operating site on page 32.
6. Review Powering on: Process overview on page 33 and complete the process.
Guidelines for redundant power cabling on page 26.
Guidelines for cabling
Guidelines for the minimum bend radius of the cable
Bend radius is defined as the minimum radius to which the cable may safely be bent during installation
without the risk of permanent damage resulting in excessive attenuation or even breakage.
Use the manufacturer guidelines for the minimum bend radius of a cable. If manufacturer guidelines have
not been provided, use the general guidelines provided in the following table.
CAUTION: Bending optical cables tightly can damage the internal fibers, causing signal loss,
reduced reliability, and performance problems.
IMPORTANT: Minimum bend radius is not the same as minimum bend diameter.
Table 3: General minimum bend radius by cable type
Cable type Minimum bend radius
Standard power cable 1 in (2.5 cm)
Active optical cable (AOC) 2 in (5.08 cm)
Fiber optical cable 1.75 in (4.44 cm)
24 Cabling the factory-integrated-in-rack option: Process overview
Table Continued
Cable type Minimum bend radius
Network Cat 5/6 (Unshielded) 1.75 in (4.44 cm)
Network Cat 5/6 (Shielded) 3.5 in (8.90 cm)
Coaxial (50W) 1.2 in (3 cm)
Coaxial (75W) 1.7 in (4.31 cm)
R1 InfiniBand - at connector 4.6 in (11.68 cm)
R2 InfiniBand - away from connector 2.6 in (6.60 cm)
• Power cable: Minimum bend radius prevents disconnection from power socket and possible arcing
under high-voltage conditions. When there is a high voltage or high current on the cable, sharp edges
or turns can cause puncturing of the cable jacket or arcing to equipment at local potential.
• Copper cable: Too sharp a radius will stress the center conductor, and may cause the cable outer
conductor to collapse or buckle. A sharp radius will cause impedance discontinuities at the bends
resulting in reflections and leads to signal degradation and circuit problems. An excessive bending of
cable can affect the geometry of the twists and increase the sensitivity to external noise and cause
stress on cable terminations.
• Fiber optic: Tighter bends may cause micro-bending of individual fibers that allow light to escape the
signal path, resulting in signal attenuation. More severe bends can break fiber strands completely,
resulting in signal loss.
General guidelines for cabling
• If not already applied by the factory, label all cables.
• Use the shortest possible cable between devices. Shorter cables reduce the possibility of signal
degradation over longer distances and are easier to route along the rear of the rack.
• Cables cannot have any obvious kinks, deformation, or damage to the connector housing or
sheathing. To prevent these issues, use extra care when unpacking, unwinding, routing, and storing
cables.
• To prevent mechanical damage or depositing contaminants from your hands, do not touch the ends of
the cable connectors.
• Before connecting a cable to a port, lay the cable in place to verify the length of the cable.
• Some data cables are prebent. Do not unbend or manipulate the cables.
• For components that must be movable while powered on, ensure that a full range of motion (frequently
called a service loop) is possible without cable interference or disconnection.
• Leave some slack in the cable (service loop). The slack provides room to remove and replace
components, allows for minor, inadvertent movement of the rack, and helps prevent the cables from
being bent to less than the minimum bend radius. The slack can be addressed by forming loops or
using a take-up spool as long as the minimum bend radius is maintained.
Guidelines for connecting, routing, and restraining cables
• When routing cables, always be sure that the cables are not in a position where they can be pinched
or crimped.
• When routing cables onto a management arm, secure the cables enough to prevent interference or
pinch areas during movement, yet not so tight as to cause binding.
Cabling the factory-integrated-in-rack option: Process overview 25
• Restrain and support cables in a manner that eliminates stress on connectors and eliminates tight
bends of the cables.
• Secure fiber and AOC cables with loose fitting Velcro straps, instead of wire or cable ties.
• For cable ties, ensure that the cables are not compressed when cinching the tie, and cut the cable ties
flush with the cable tie head to prevent scratches or cuts during future service interactions.
• When the cables are restrained together, verify that storage system components and LED indicators
are easily visible and accessible for operation and maintenance.
Guidelines for disconnecting cables
To prevent damage to the internal wires of the cable or the port pins, operate the release latch on the
cable connector, and then grip the body of the cable connector to disconnect the cable instead of pulling
on the cable.
Guidelines for redundant power cabling
Power should be supplied to each component of the storage system using redundant power supplies and
redundant power distribution units (PDUs). If the power connections for the system are correctly
configured for power redundancy, the system will stay operational if a power failure occurs with an input
power source, a PDU, or a power supply.
WARNING: To avoid possible injury, damage to storage system equipment, and potential loss of
data, do not use the surplus PDU outlets. Never use PDU outlets to power components that do not
belong to the storage system or that reside in other racks.
To achieve redundant power, the storage system must have the following redundant power configuration.
See Figure 16: Redundant power configuration on page 27.
• Customer power source: Each main, independent, grounded-electrical power source should be
controlled and protected by its own circuit breaker.
• PDU:
◦ The even-numbered PDUs should be connected to customer power source (A)
◦ The odd-numbered PDUs should be connected to customer power source (B).
NOTE: The number of PDUs in a rack can vary depending on the rack and power type (such as,
single- or three-phase power).
• Power supply:
NOTE: The generic term "power supply" refers to various types of power components, such as a
power supply unit (PSU), power cooling module (PCM), or a power cooling battery module (PCBM).
◦ Controller node pair: Each power supply should be connected to a separate PDU.
◦ Drive enclosure: Each power supply should be connected to a separate PDU.
◦ Even-numbered power supplies: Each power supply 0 should be connected to an even-
numbered PDU using a black power cable.
◦ Odd-numbered power supplies: Each power supply 1 should be connected to an odd-numbered
PDU using a gray power cable.
26 Cabling the factory-integrated-in-rack option: Process overview
Figure 16: Redundant power configuration
Cabling the physical service processor (if installed)
The physical service processor is an optional component that can be used with the HPE 3PAR StoreServ
9000 Storage system instead of using a virtual service processor.
IMPORTANT: Do not turn on power to the components at this time. Connect the power cables and
keep the power off until you power on the components.
Procedure
1. Connect the cable for the management connection.
a. Connect an Ethernet cable between the Management port and the network using the same subnet
as the storage system.
b. At the rack rear, neatly route and secure the cables along the right side of the rack.
Figure 17: Physical service processor ports, HPE ProLiant DL120 Gen9 Server
Cabling the factory-integrated-in-rack option: Process overview 27
Figure 18: Physical service processor ports, HPE ProLiant DL360 Gen10 Server
1 Management (MGMT) port; NIC 1
2 Service port; NIC 2
2. Connect and secure the cable for the power connection.
Power connection—Connect a power cable to a power source, but do not turn on the power yet.
For dual power supplies, connect power cables to both power supplies and each to an independent
power source.
Cabling the controller nodes: Process overview
IMPORTANT: Do not turn on power to the components at this time. Connect the power cables and
keep the power off until you power on the components.
IMPORTANT: To enable access to components for servicing, neatly route and secure the cables
along the sides of the rack.
Procedure
1. Complete Cabling for the management connection on page 28.
2. Complete Cabling for the host connection on page 29.
3. Complete Cabling for the Remote Copy connection (optional feature) on page 31.
4. Complete Cabling for the File Persona connection (optional feature) on page 31.
Cabling for the management connection
Procedure
• Connect a CAT-5e or Cat 6 Ethernet cable between the onboard MGMT port on each controller node
and the network. At the rack rear, neatly route and secure the cables along the right side of the rack.
Each controller node supports one Ethernet connection to a switch or hub. Separate connections from
the Ethernet switch or hub to at least two controller nodes are required to support redundancy. One IP
address is shared between the two connections, and only one network connection is active at a time. If
the active network connection fails, the IP address is automatically moved to the surviving network
connection.
28 Cabling the factory-integrated-in-rack option: Process overview
1. Power switch
2. 10 GbE port (RCIP)
3. 1 GbE Management (MGMT) port
4. Service port (Console)
Figure 19: Controller node ports
Cabling for the host connection
Prerequisites
Before connecting any FC or iSCSI cables, follow the guidelines provided for your host OS that are
available in an HPE 3PAR host-OS implementation guide available at the Hewlett Packard Enterprise
Information Library website:
www.hpe.com/info/storage/docs
For instance, the following are some of the available HPE 3PAR host-OS implementation guides:
• HPE 3PAR AIX and IBM Virtual I/O Server Implementation Guide
• HPE 3PAR Apple OS X Implementation Guide
• HPE 3PAR Citrix XenServer Implementation Guide
• HPE 3PAR HP-UX Implementation Guide
• HPE 3PAR Solaris Implementation Guide
• HPE 3PAR SUSE Linux Enterprise Implementation Guide
• HPE 3PAR Red Hat Enterprise Linux and Oracle Linux Implementation Guide
• HPE 3PAR VMware ESX/ESXi Implementation Guide
• HPE 3PAR Windows Server 2016/2012/2008 Implementation Guide
Cabling the factory-integrated-in-rack option: Process overview 29
Procedure
• Connect a cable between a port on a host adapter (FC/iSCSI) and a switch or directly to the host; one
or more cables per controller node. Hewlett Packard Enterprise recommends connecting each host to
both controller nodes in a controller nodes pair (node pair: 0/1 or 2/3) using the same port number on
the FC/iSCSI host adapters to provide redundancy. At the rack rear, neatly route and secure the
cables along the left side of the rack. When possible, route and secure host cables towards the rear of
the rack, separated from the internally routed SAS cables.
Recommended configurations for FC/iSCSI host connectivity
For optimal redundancy and I/O load balancing, Hewlett Packard Enterprise recommends the
guidelines for connectivity from any given host-server (host) to the controller node pair (node pair) on
the storage system:
◦ Depending on the number of host ports available, balance the host-server ports across both
controller nodes in the node pair of the storage system at a minimum.
◦ From any given host, make a pair of connections from any given host to the same numbered slot
and port (partner port) on each controller node in the node pair.
◦ If more than one host connection can be made per controller node, distribute connections of the
same type (for example, FC) from any given host across host adapters in different slots (where
available) on any given controller node.
NOTE: To provide redundancy and to permit online software upgrades, both controller nodes in a node
pair (for example, controller nodes 0 and 1 or controller nodes 2 and 3) must maintain connections to
each host server.
Host connectivity using a switch
◦ For an Ethernet switch, the recommended configuration for the connection is from the Ethernet
switch or hub to two controller nodes (node pair).
◦ For an FC switch, you must set up FC fabric zoning to restrict WWNs seen by the system.
NOTE: With HPE 3PAR File Persona or HPE 3PAR Remote Copy, an additional Ethernet connection
is required.
See “Supported Network Topologies” in the HPE 3PAR StoreServ 9000 Storage Site Planning Manual
available at the Hewlett Packard Enterprise Information Library website:
www.hpe.com/info/storage/docs
30 Cabling the factory-integrated-in-rack option: Process overview
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