HP LaserJet 3100/3150 Product
Service Manual
Copyright Information
© 2002 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part Number: C4256-90954
Second Edition, February 2002
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE
Hewlett-Packard shall not be
liable for any dire ct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c)(1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Material scanned by this
product may be protected by
governmental laws and other
regulations, such as copyright
laws. The customer is solely
responsible for complying with
all such laws and regulations.
This product ma y be ser viced
only in the country for which it
was designed to be used.
Trademark Credits
JetSuite Pro Desktop for
Hewlett-Packard is a trademark
of JetFax, Inc.
Microsoft, Windows, and
MS-DOS are U.S. registered
trademarks of Microsoft
Corporation.
Iris is a registered trademark of
the Caere Corporation.
E
NERGY STAR is a U.S.
registered service mark of the
United States Environmental
Protection Agency.
CompuServe is a trademark of
CompuServe, Inc.
All other products mentioned
herein may be trademarks of
their respective companies.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Contents
1 Product I nformation
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Telephone consumer protection act (U.S.). . . . . . . . . . . . . . . . 27
IC CS-03 requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Canadian DOC regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Environmental product stewardship program . . . . . . . . . . . . . . 30
Material safety data sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2 Installation and operation
EN
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Media requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Toner cartridge information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Storage conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Storing opened toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . 38
Toner Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Control panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3 Ma intena nce
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . 56
Cleaning and maintaining the equipment . . . . . . . . . . . . . . . . . . . . 57
Cleaning the document scanner path . . . . . . . . . . . . . . . . . . . . . . . 58
Cleaning the print path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using a cleaning page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Contents
3