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Reproduction, adaptation, or translation of
this material is prohibited without prior
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except as allowed under the copyright laws.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Scan to Network Folder .......................................................................................................... 51
Set up Scan to Network Folder ................................................................................. 51
Use Scan to Network Folder ..................................................................................... 52
Scan to Email ........................................................................................................................ 53
Set up Scan to Email ............................................................................................... 53
Use Scan to Email ................................................................................................... 54
HP Digital Fax ....................................................................................................................... 56
Set up HP Digital Fax ............................................................................................... 56
Use HP Digital Fax .................................................................................................. 56
Index ................................................................................................................................. 59
viENWW
1Software solutions
ENWW1
Select a solution
Refer to the table below to determine which software solution and installation method is best for your
environment.
EnvironmentFeaturesSW solution
Home or small office (nonmanaged
environments, no IT/System
administrator)
Managed environment (IT/System
administrator)
Managed environment (IT/System
administrator)
Print, scan, and fax are supported
●
(scan and fax capability on select
models)
Windows and Mac are supported
●
Wireless Enterprise Security and
●
802.1x are not supported*
Windows Server Editions are not
●
supported
Print, scan, and fax are supported
●
(scan and fax capability on select
models)
Windows and Mac, only Windows
●
supports command line install
Select Windows Server Editions are
●
only supported by the IT
Administrator Custom Command
Line Install
Only print is supported (scan and
●
fax are not supported even if the
printer has this capability)
In-box CD
Full Software Solution or Driver
with Installer from:
support (documentation and support
information, including the ITAdministrators’ Install Guide, can
be found at this site)
HP Universal Print Driver (UPD)
from:
www.hp.com/go/upd
www.hp.com/
NOTE: If you install Windows software from the CD, use the Printer’s Embedded Web Server (for a
single printer) or HP Web Jetadmin (WJA) (for multiple printers) to setup the printer on a network using
Wireless Enterprise or 802.1x Security.
In-box CD
Use the software CD to install the HP PCL 6 driver for Windows and PS driver for Mac operating
systems. See
about installing the driver, the features, and uninstalling the driver.
Windows and other select
●
operating systems
Select Windows Server Editions are
●
supported
Windows software on page 9 or Mac software and utilities on page 36 to learn
2Chapter 1 Software solutionsENWW
Supported operating systems
Windows 8; 32-bit and 64-bit
●
Windows 7; 32-bit and 64-bit
●
Windows Vista; 32-bit and 64-bit
●
Windows XP; 32-bit (Service Pack 3 and higher)
●
Mac OS X v10.6, OS X Lion, OS X Mountain Lion
●
Minimum system requirements
Windows 8, 7
1 GHz 32-bit (x86) or 64-bit (x64) processor
●
2 GB HD
●
Microsoft Internet Explorer
●
CD-ROM/DVD or Internet
●
USB
●
Windows Vista
800 MHz 32-bit (x86) or 64-bit (x64) processor
●
2 GB HD
●
Microsoft Internet Explorer
●
CD-ROM/DVD or Internet
●
USB
●
Windows XP SP3 (32-bit only)
Intel Pentium II, Celeron or 233 MHz compatible processor
●
750 MB HD
●
Microsoft Internet Explorer 6
●
CD-ROM/DVD or Internet
●
USB
●
Mac
ENWW
Mac OS X v10.6, OS X Lion, OS X Mountain Lion
●
1GB hard drive space
●
Select a solution
3
CD-ROM/DVD-ROM drive or Internet access
●
USB port
●
NOTE: Go to www.microsoft.com and www.apple.com for operating system compatible hardware
system requirements.
NOTE: HP does not control and is not responsible for information on links that take you outside the
Hewlett-Packard Web site.
Basic Print Scan Driver on Web / Full Feature Software on Web
Use the printer’s software download page at www.hp.com/support to install a Full Software
Solution and Driver with Installer. Both downloads contain the HP PCL 6 driver for Windows or
the PS driver for Mac that is on the software CD. See the
systems and system requirements.
Full Software Solution is the complete software solution intended for users who want more
●
than just basic drivers (scan is available on select models).
Driver with Installer is a software solution intended for users who want a basic print and scan
●
driver (scan is available on select models).
NOTE: You can use the command line method to install the PCL6 driver for select Windows Server
Editions.
In-box CD on page 2 for supported operating
HP Universal Print Driver (HP UPD)
Use the HP UPD to install HP UPD PCL 5, PCL 6, and PS drivers. Go to www.hp.com/go/upd for
drivers and installation instructions.
Supported client operating systems
Microsoft Windows 8; x86 and x64.
●
Microsoft Windows 7 Starter, Home Premium, Professional, Enterprise, and Ultimate; x86 and
●
x64.
Microsoft Windows Vista Business, Enterprise, Home Basic, Home Premium, and Ultimate; x86
●
and x64.
NOTE: Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue
to provide the best effort to support the current UPD and tools for the discontinued Vista operating
system.
Microsoft Windows XP (SP2 and later) Home Edition, and Professional; x86 and x64.
●
NOTE: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to
provide the best effort to support for the current UPD and tools for the discontinued Windows XP
operating system.
4Chapter 1 Software solutionsENWW
Supported server operating systems
Windows 2003 Server (Standard Edition, Enterprise Edition) (32bit and 64-bit)
●
Windows 2003 Server R2 (Standard Edition, Enterprise Edition) (32bit and 64-bit)
●
Windows Small Business Server 2003 (32bit and 64-bit)
●
Windows 2008 Server (Standard Edition, Enterprise Edition) (32bit and 64-bit)
●
Windows Small Business Server 2008 (64-bit)
●
Windows 2008 Server R2 (Standard Edition, Enterprise Edition) (64-bit)
●
Windows Small Business Server 2011
●
Windows Server 2012
●
Windows Cluster (Windows Server 2008 R2)
●
Windows Terminal Services (Windows Server 2008 R2)
●
Windows 2003 Small Business Server Terminal Services
●
Windows 2003 Server Terminal Services
●
Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3
●
Windows Server 2003 Terminal Services with Citrix Presentation Server 4.0
●
Windows Server 2003 Terminal Services with Citrix Presentation Server 4.5
●
Windows Server 2008 Terminal Services
●
Windows Server 2008 Terminal Services with Citrix XenApp
Novell Netware 6, 6.5, Open Enterprise Server 6.5 (Novell iPrint support only)
●
NOTE: For additional details on client and server operating systems for the HP Universal Print Driver
(UPD), go to
NOTE: Microsoft discontinued mainstream support for Windows XP. However, HP will continue to
provide best effort support for its print drivers in Windows XP.
NOTE: For updated information, refer to the latest release notes available on the driver download
page.
www.hp.com/go/upd and click the Specifications tab.
ENWW
Select a solution
5
Links to software and support
Print drivers
HP Basic Print (PCL6) and Scan Driver for Windows and Full Feature Software and
●
Drivers for Windows (PCL6) and Mac (Postscript):
www.hp.com/support
HP UPD PCL 6, PCL 5, PS:
●
Linux print drivers:
●
Unix drivers/model scripts:
●
www.hplip.net
www.hp.com/go/upd
www.hp.com/go/unix and www.hp.com/go/unixmodelscripts
Software administration tools
HP Managed Print Administrator (MPA):
●
The MPA tool does not support setting print modes for these products. A white paper located at
www.hp.com/go/upd on the Documentation tab, titled “HP Universal Print Driver - Creating and
Deploying Managed Printer Lists for the Universal Print Driver with HP Web Jetadmin 8.0 for use
with the Active Directory Administrative Templates” provides a method for setting print modes.
HP Driver Deployment Utility:
●
DDU is used to package and deploy drivers, including silent installations, in enterprise
environments.
HP Driver Configuration Utility:
●
DCU is used to configure driver features, like two-sided printing, prior to deployment.
Citrix and Windows Terminal Services:
●
www.hp.com/go/mpa
www.hp.com/go/ddu
www.hp.com/go/dcu
www.hp.com/go/upd
On this site, click the Documentation tab, and then open the HP Universal Print Driver – System
Administrator’s Guide
SAP device types/configuration files:
●
go/sap/print
On this site, click the Documentation tab, and then open the HP Universal Print Driver – System
Administrator’s Guide
HP Web Jetadmin (WJA):
●
WJA is used in Windows enterprise environments to manage printers, deploy drivers, update
firmware, etc.
Novell iPrint:
●
iPrint makes all your printing resources instantly accessible with a web browser.
6Chapter 1 Software solutionsENWW
www.novell.com/iprint
www.hp.com/go/webjetadmin
www.hp.com/go/sap/drivers and www.hp.com/
Printing from mobile devices
HP ePrint:
●
NOTE: HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled
printer anytime, from any location. It is as simple as sending an email to the email address
assigned to your printer when you enable Web Services on the printer. No special drivers or
software are needed. If you can send an email, you can print from anywhere, using HP ePrint.
Once you have signed up for an account on ePrintCenter (or HP Connected), you can sign in to
view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your
printer's HP ePrint email address to print, and get help for HP ePrint.
HP ePrint Mobile Driver:
●
Airprint:
●
www.hpconnected.com (Available on select models)
www.hp.com/go/eprintmobiledriver (Available on select models)
www.hp.com/go/airprint (Available on select models)
HP Embedded Web Server (EWS)
This product is equipped with an embedded Web server (EWS), which provides access to information
about product and network activities. The advantage of an EWS is that it provides an interface to the
product that anyone with a network connected product and computer can use. There is no special
software to install or configure, but you must have a supported Web browser on the computer. To gain
access to the EWS, type the IP address for the product in the address line of the browser.
NOTE: For Apple operating systems, you can use the HP EWS over a USB connection after installing
the software included with the product.
For more information, see the electronic help documentation that came with your product.
ENWW
Links to software and support
7
8Chapter 1 Software solutionsENWW
2Windows software
ENWW9
In-box CD and Full Software Solution or Driver with
Installer on the Web (PCL6)
Install
Before installing the software, see Supported operating systems on page 3 and Minimum system
requirements on page 3 to confirm your computer meets installation requirements.
You can install the printer over:
10/100 Ethernet LAN
●
802.11 B/G/N Single Band wireless on select models
●
Hi-Speed USB 2.0 or higher
●
Installation steps
1.Insert the CD into CD ROM drive of your computer or download the drivers from the web at:
www.hp.com/support.
If connecting the printer using a USB cable, do not connect the cable until prompted.
NOTE: You can download the Full Software Solution or just the Driver with Installer
from the web.
If the CD does not automatically start, browse to the CD drive of the computer, and double-
●
click Setup.exe.
If you want a driver that supports select Windows Server Editions, download the driver from
●
the web and then use the command line method to install. You can select only the modules
that you want to install. The command line install is a silent install, so you will not see any
user interface screens. To learn more see the IT Administrator’s Install Guide.
If you do not need a driver that supports select Windows Server Editions, you can download
●
the Full Software Solution or the Driver with Installer from the web, and then doubleclick on the executable file (.exe) to start the installation. The Full Software Solution is the
same solution as the CD, and you will be able to select the recommended software you
would like to install. The Driver with Installer does not support the installation of any
additional software. When you install with the executable method, you will see user interface
screens to guide you through the install.
2.Follow the on-screen instructions.
10Chapter 2 Windows softwareENWW
3.On select models, you might see the ePrintCenter screen if your printer is on a network and has
web access when you install. Select Go Online to install software drivers from the web. On
select models, you will be able to set up HP Web Services such as HP ePrint while you are online.
NOTE: HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled
printer anytime, from any location. It is as simple as sending an email to the email address
assigned to your printer when you enable Web Services on the printer. No special drivers or
software are needed. If you can send an email, you can print from anywhere, using HP ePrint.
Once you have signed up for an account on ePrintCenter (or HP Connected), you can sign in to
view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your
printer's HP ePrint email address to print, and get help for HP ePrint.
ENWW
In-box CD and Full Software Solution or Driver with Installer on the Web (PCL6)
11
4.If you are installing from the software CD or installing the Full Software Solution from the
web, you will see the Software Selections screen. Select Next to install all of the
recommended software or select Customize Software Selections, and then clear the box by
the software that you do not want to install.
NOTE: Recommended Software options might vary depending on the printer model.
12Chapter 2 Windows softwareENWW
5.When you see the Connection Options screen, select how you want to install the printer
software.
NOTE: If your printer and network both support an Ethernet and a wireless connection, consider
using an Ethernet connection to ensure a more reliable connection to your network. If you use a
wireless connection you will need to make sure that the wireless signal is turned on and your
computer is within signal range of your printer.
Refer to the following table to determine the appropriate connection option for your printer. Some
of the connection options might not be available for your specific printer.
Selection optionRequirementsWhat you want to do
Wireless
Your printer has a wireless network
●
(802.11) connection capability.
Your computer is connected to a
●
Wireless 802.11 Local Area
Network (LAN) through a wireless
router/access point.
Your printer’s wireless signal is
●
within range of your computer.
You want to wirelessly connect
●
your printer to your network.
You want other computers on your
●
network to have access to your
printer.
You want to use features such as
●
HP ePrint and HP wireless direct.
ENWW
In-box CD and Full Software Solution or Driver with Installer on the Web (PCL6)
13
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