HP 250 G3 Notebook PC, 256 G3 Notebook PC Maintenance and Service Guide
HP 250 G3 Notebook PC
HP 256 G3 Notebook PC
Maintenance and Service Guide
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Celeron, Core,
and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: April 2015
First Edition: August 2014
Document Part Number: 793336-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8.1. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8.1 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Display ................................................................................................................................................................... 5
Front ....................................................................................................................................................................... 6
Right side ............................................................................................................................................................... 6
Left side ................................................................................................................................................................. 7
Top ......................................................................................................................................................................... 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Button .................................................................................................................................................. 9
Keys ................................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components ............................................................................................................................. 15
Miscellaneous parts ............................................................................................................................................. 19
Display assembly subcomponents ..................................................................................................................... 21
Mass storage devices .......................................................................................................................................... 22
Plastics Kit ........................................................................................................................................................... 23
Rubber Kit ............................................................................................................................................................ 23
Sequential part number listing ........................................................................................................................... 24
4 Removal and replacement procedures preliminary requirements .................................................................... 31
Tools required ...................................................................................................................................................... 31
Service considerations ........................................................................................................................................ 31
Plastic parts ....................................................................................................................................... 31
Cables and connectors ...................................................................................................................... 31
Drive handling ................................................................................................................................... 32
Grounding guidelines ........................................................................................................................................... 32
Electrostatic discharge damage ....................................................................................................... 32
Packaging and transporting guidelines ......................................................................... 33
Workstation guidelines ................................................................................ 33
v
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 35
Component replacement procedures ................................................................................................................. 35
Battery ............................................................................................................................................... 35
Optical drive ...................................................................................................................................... 37
Keyboard ........................................................................................................................................... 39
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 43
Component replacement procedures ................................................................................................................. 43
Display subcomponents (bezel, webcam, panel) ............................................................................. 43
Top cover ........................................................................................................................................... 47
Power button board .......................................................................................................................... 50
TouchPad button board .................................................................................................................... 51
Hard drive .......................................................................................................................................... 53
WLAN module .................................................................................................................................... 55
Fan ..................................................................................................................................................... 57
Power connector cable ...................................................................................................................... 59
System board .................................................................................................................................... 60
USB board .......................................................................................................................................... 64
Speakers ............................................................................................................................................ 65
Heat sink assembly ........................................................................................................................... 67
RTC battery ........................................................................................................................................ 70
Memory module ................................................................................................................................ 71
Display assembly .............................................................................................................................. 72
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ............................................ 79
Starting Setup Utility (BIOS) ................................................................................................................................ 79
Updating the BIOS ................................................................................................................................................ 79
Determining the BIOS version ........................................................................................................... 79
Downloading a BIOS update .............................................................................................................. 80
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 80
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 81
8 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 ..................................................................... 83
Starting Setup Utility (BIOS) ................................................................................................................................ 83
Updating the BIOS ................................................................................................................................................ 83
Determining the BIOS version ........................................................................................................... 83
Downloading a BIOS update .............................................................................................................. 84
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 85
vi
9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux .......................................................... 87
Starting Computer Setup ..................................................................................................................................... 87
Using Computer Setup ......................................................................................................................................... 87
Navigating and selecting in Computer Setup ................................................................................... 87
Restoring factory settings in Computer Setup ................................................................................. 88
Updating the BIOS ................................................................................................................................................ 88
Determining the BIOS version ........................................................................................................... 88
Downloading a BIOS update .............................................................................................................. 89
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 89
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 90
10 Specifications ........................................................................................................................................... 91
Computer specifications ...................................................................................................................................... 91
39.6-cm (15.6-in) display specifications ............................................................................................................ 92
Hard drive specifications ..................................................................................................................................... 93
DVD±RW SuperMulti DL Drive specifications ...................................................................................................... 94
11 Backing up, restoring, and recovering in Windows 8.1 .................................................................................. 95
Creating recovery media and backups ................................................................................................................ 95
Creating HP Recovery media ............................................................................................................. 95
Restore and recovery .......................................................................................................................................... 96
Recovering using HP Recovery Manager .......................................................................................... 97
What you need to know .................................................................................................. 97
Using the HP Recovery partition (select models only) .................................................. 97
Using HP Recovery media to recover ............................................................................. 98
Changing the computer boot order ................................................................................ 98
Removing the HP Recovery partition (select models only) .............................................................. 98
12 Backing up, restoring, and recovering in Windows 7 ..................................................................................... 99
Creating backups ................................................................................................................................................. 99
Creating recovery media to recover the original system ................................................................. 99
What you need to know .................................................................................................. 99
Creating the recovery media ...................................................................... 100
Creating system restore points ...................................................................................................... 100
What you need to know ................................................................................................ 100
Creating a system restore point ................................................................................... 100
Backing up system and personal information ............................................................................... 100
Tips for a successful backup ........................................................................................ 101
What you need to know ................................................................................................ 101
Creating a backup using Windows Backup and Restore .............................................. 101
vii
Restore and recovery ........................................................................................................................................ 102
Restoring to a previous system restore point ................................................................................ 102
Restoring specific files .................................................................................................................... 102
Restoring specific files using Windows Backup and Restore ...................................... 102
Recovering the original system using HP Recovery Manager ........................................................ 102
What you need to know ................................................................................................ 102
Recovering using HP Recovery partition (select models only) .................................... 103
Recovering using the recovery media .......................................................................... 103
Changing the computer boot order ........................................................... 103
13 Backup and Recovery in SUSE Linux ........................................................................................................... 105
Backing up your information ............................................................................................................................. 105
Performing a system recovery .......................................................................................................................... 105
14 Statement of Volatility ............................................................................................................................ 107
Non-volatile memory usage ............................................................................................................................. 109
Questions and answers ..................................................................................................................................... 111
15 Power cord set requirements .................................................................................................................... 113
Requirements for all countries ......................................................................................................................... 113
Requirements for specific countries and regions ............................................................................................. 114
16 Recycling ................................................................................................................................................ 117
Battery ............................................................................................................................................................... 117
Display ............................................................................................................................................................... 117
Index ........................................................................................................................................................... 123
viii
1 Product description
Category Description
Product name HP 250 G3 Notebook PC
HP 256 G3 Notebook PC (for China)
Processors 5th generation IntelR Core processors
IntelR Core i5 processor (EMEA only)
IntelR Core i3 processor (EMEA only)
4th generation Intel Core i processors
Intel Core i5-4210U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz)
Intel Core i3-4030U processor (1.9-GHz, 3-MB L2 cache, 1600-MHz)
Intel Core i3-4010U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz)
Intel Core i3-4005U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz)
3rd generation Intel Core-i processor
Intel Core i3-3217U processor (1.8-GHz, 3-MB L2 cache, 1600-MHz)
Intel Bay Trail M processors
Intel Pentium N3540 processor (2.16-GHz [turbo up to 2.66 GHz], 2-MB L2 cache, 1333-MHz)
Intel Pentium N3530 processor (2.58-GHz, 2-MB L2 cache, 1333-MHz)
Intel Pentium N3520 processor (2.17-GHz [turbo up to 2.42 GHz], 2-MB L2 cache, 1333-MHz)
Intel Celeron N2840 processor (2.16-GHz [turbo up to 2.58 GHz], 1-MB L2 cache, 1333-MHz)
Intel Celeron N2830 processor (2.41-GHz, 1-MB L2 cache, 1333-MHz)
Intel Celeron N2920 processor (1.86-GHz [turbo up to 2.0 GHz], 2-MB L2 cache, 1066-MHz)
Intel Celeron N2820 processor (2.13-GHz [turbo up to 2.4 GHz], 2-MB L2 cache, 1066-MHz)
Intel Celeron N2815 processor (1.86-GHz [turbo up to 2.13 GHz], 1-MB L2 cache, 1066-MHz)
Intel Celeron N2805 processor (1.46-GHz, 2-MB L2 cache, 1066-MHz)
Chipset Intel Shark Bay ULT One Chip Solution
Intel Lynx Point-LP PCH (Integrated in MCP)
Intel HM76 Express Chipset
Intel Bay Trial-M SoC
Graphics Internal graphics:
Intel HD Graphics 4400 (4th generation Intel processors)
Intel HD Graphics 4000 (3rd generation Intel processors)
Intel HD Graphics (Intel Bay Trail-M processors)
Switchable discrete (external) graphics:
Nvidia 820M N15V-GM 1 GB VRAM
1
Category Description
Nvidia 820M N15V-GM 2 GB VRAM (4th generation Intel processors)
GPU power management enabled at launch
Support DX11
Support dynamic switching
Support HD Decode and HDMI
Panel 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA Anti-Glare (1366×768) display, flat
3.8 mm; typical brightness: 200 nits
39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display,
slim 3.2 mm; typical brightness: 200 nits (for touch solution only)
Touch screen is multi-touch enabled
Supports LVDS
Memory
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
1 or 2 customer-accessible/upgradable memory module slots (depending on model)
DDR3L-1600-MHz Dual Channel Support
DDR3L-1333-MHz Dual Channel Support (DDR3-1600 downgrade to DDR3-1333)
DDR3L-1066-MHz Dual Channel Support (DDR3-1600 downgrade to DDR3-1066)
Supports up to 8 GB of system RAM in the following configurations:
●
8192-MB total system memory (8192×1) or (4096×2)
●
6144-MB total system memory (4096×1 + 2048×1)
●
4096-MB total system memory (4096×1) or (2048×2)
●
2048-MB total system memory (2048×1)
Serial ATA
Supports the following hard drives:
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
500-GB, 7200-rpm, 7.0-mm
●
500-GB, 5400-rpm, 9.5-mm or 7.0-mm
●
320-GB, 5400-rpm, 9.5-mm or 7.0-mm
Optical drive Fixed, serial ATA, 9.5-mm tray load
Audio/video Single digital microphone
Ethernet Integrated 10/100 network interface card (NIC)
2 Chapter 1 Product description
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
Supports weight saver in optical drive bay
HD audio, dual speakers
HP TrueVision HD camera (fixed, no tilt with activity LED, 1280×720 by 30 frames per second)
Integrated 10/100/1000 network interface card (NIC) (UMA, non-touch models only)
Category Description
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certified devices (Windows 8.1; not for models with Intel Pentium or Celeron
processors)
Single antenna support
Support for the following WLAN formats:
●
Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
●
Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
●
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
●
QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
External media card HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Pull Insertion/Removal
Ports VGA (Dsub 15 pin) supporting 2048 × 1536 external resolution @ 75Hz
HDMI version 1.4 supporting 1920 ×1200 @ 60Hz
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (1 port)
USB 2.0 (2 ports)
AC Smart Pin adapter plug
Headphone/microphone in combo jack
Keyboard/pointing
devices
Power requirements AC adapters:
Batteries:
Full-size textured "island style" keyboard with numeric keypad
TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled
Taps enabled by default
Support Win8.1+D212 Modern Trackpad Gestures
Support PS/2, profile sensor (reserve for SMBus)
AC Adapter 65-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in discrete models
AC Adapter 45-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in UMA models
AC Adapter 65-W EM Smart nPFC, 3 pin, RC 4.5mm connector, 90 degree plug design for use in India/China
1 meter power cord
4-cell, 41-Whr Li-ion battery
3-cell, 31-Whr Li-ion battery
Security Kensington Security Lock
Support Intel Anti-Theft
Support Intel IPT
3
Category Description
OTP support
Operating system Preinstalled:
●
Windows 8.1
●
Windows 8.1 (CPPP) –China only
●
Windows 8.1 Pro for Education
●
Windows 7 (Windows 8.1 Downgrade)
●
Windows 7 Home Basic
●
Ubuntu
●
FreeDOS 2.0
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Optical drive
●
Keyboard
4 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) WLAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless local
(2) WWAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless wide
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you to
(5) Internal microphone Records sound.
(6) Internal display switch Turns off the display and initiates Sleep if the display is closed while
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide in Windows 8.1, from the Start screen, type support, and then select the
HP Support Assistant app.
area networks (WLANs).
area networks (WWAN).
video conference and chat online using streaming video.
To use the webcam in Windows 8.1, from the Start screen, type
camera, and then select Camera from the list of applications.
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
Display 5
Front
Component Description
Right side
Memory card reader Reads optional memory cards that store, manage,
share, or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Pull the card out of the slot.
Component Description
(1)
(2) Optical drive (select models only) Depending on your computer model, reads an optical
(3) Optical drive eject button (select models
USB 2.0 ports (2) Connect an optional USB device, such as a keyboard,
only)
6 Chapter 2 External component identification
mouse, external drive, printer, scanner or USB hub.
disc or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the
Help and Support web page. Follow the web page
instructions to select your computer model. Select
Support & Drivers, and then select Product
Information.
Releases the disc tray.
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2)
(3) AC adapter light
(4) Vent Enables airflow to cool internal components.
(5)
(6)
(7)
(8)
(9)
Power connector Connects an AC adapter.
●
On: The AC adapter is connected and the battery is
charged.
●
Off: The computer is using battery power.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
External monitor port (select models only) Connects an external VGA monitor or projector.
HDMI port Connects an optional video or audio device, such as a high-
RJ-45 (network) jack/status lights Connects a network cable.
USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
Audio-out (headphone)/Audio-in (microphone)
jack
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
external drive, printer, scanner or USB hub.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices. To access this guide in
Windows 8.1, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left side 7
Component Description
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
(10)
(11)
Top
TouchPad
Hard drive light Blinking white: The hard drive is being accessed.
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
Component Description
(1) TouchPad zone Moves the on-screen pointer and selects or activates items on
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification
the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
Button
(2)
(3)
Mute light
Wireless light On: An integrated wireless device, such as a wireless local area
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are off.
Top 9
Component Description
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options. In Windows 8.1, from the Start screen, type power,
select Power and sleep settings, and then select Power and
sleep from the list of applications.
10 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the spacebaror the esc key.
(3)
(4) Action keys Execute frequently used system functions.
(5) num lk key Alternates between the navigational and numeric functions on
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an external
Windows key (Windows 8.1) Returns you to the Start screen from an open
app or the Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
the integrated numeric keypad.
NOTE: The keypad function that is active when the computer
is turned off is reinstated when the computer is turned back on.
numeric keypad. To alternate between this numeric function
and the navigational function (indicated by the directional
arrows on the keys), press the num lk key.
Top 11
Bottom
Component Description
(1)
(2) Battery bay Holds the battery.
(3) Vent Enable airflow to cool internal components.
(4)
(5) Speaker openings (2) Produce sound.
Battery lock and unlock latch Locks and unlocks the battery in the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Battery release latch Releases the battery.
12 Chapter 2 External component identification
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 2 places depending on your
computer model: Affixed to the bottom of the computer, or located in the battery bay.
●
Service label—Provides important information to identify your computer. When contacting support,
you will probably be asked for the serial number, and possibly for the product number or the model
number. Locate these numbers before you contact support.
NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration
that most closely matches the service label on your computer.
Component
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number (select models only)
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select models only)
(5) Revision number
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 13
14 Chapter 2 External component identification
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
follow the on-screen instructions.
http://partsurfer.hp.com, select your country or region, and then
Computer major components 15
Item Component Spare part
number
(1) Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen)
NOTE: For display assembly spare part information, see
(2) Keyboard
16 Chapter 3 Illustrated parts catalog
Display assembly subcomponents on page 21.
Item Component Spare part
For use in the United States 749658-001
For use in the United Kingdom 749658-031
For use in Germany 749658-041
For use in France 749658-051
For use in Italy 749658-061
For use in Spain 749658-071
For use in Portugal 749658-131
For use in Turkey 749658-141
For use in Greece 749658-151
For use in Latin America 749658-161
For use in Saudi Arabia 749658-171
For use in Hungary 749658-211
For use in Russia 749658-251
For use in Bulgaria 749658-261
For use in Romania 749658-271
number
For use in Thailand 749658-281
For use in Japan 749658-291
For use in Belgium 749658-A41
For use in Taiwan 749658-AB1
For use in South Korea 749658-AD1
For use in the Netherlands 749658-B31
For use in Slovenia 749658-BA1
For use in Israel 749658-BB1
For use in Switzerland 749658-BG1
For use in French Canada 749658-DB1
For use in Denmark, Finland, and Norway 749658-DH1
For use in the Czech Republic and Slovakia 749658-FL1
(3) Top cover (includes touchpad) 754214-001
(4) Power button board (includes cable) 749650-001
(5) Touchpad button board (includes bracket) 749651-001
(6) WLAN module:
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-001
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 753077-001
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001
Computer major components 17
Item Component Spare part
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001
Atheros AR9565 802.11bgn + Bluetooth 4.0 Wi-Fi Adapter 733476-001
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter 753076-001
(7) USB board (includes cable) 749649-001
(8) System board (includes replacement thermal materials):
All system boards use the following part numbers:
xxxxxx-001: Without the Windows operating system
xxxxxx-501: Windows 8.1 Standard
xxxxxx-601: Windows 8.1 Professional
Touch screen models:
number
Non-touch screen models:
●
Intel Core i3-3217U processor and UMA graphics 763753-xxx
●
Intel Core i3-4005U processor and UMA graphics 774715-xxx
●
Intel Core i3-4010U processor and 1 GB of discrete graphics 763752-xxx
●
Intel Core i3-4030U processor and 1 GB of discrete graphics 780126-xxx
●
Intel Celeron N2815 processor and UMA graphics 761543-xxx
●
Intel Celeron N2830 processor and UMA graphics 774711-xxx
●
Intel Celeron N2840 processor and UMA graphics 787810-xxx
●
Intel Pentium N3520 processor and UMA graphics 761541-xxx
●
Intel N3530 processor and UMA graphics 774712-xxx
●
Intel N3540 processor and UMA graphics 787809-xxx
●
Intel Core i3-3217U processor and UMA graphics 761537-xxx
●
Intel Core i3-3217U processor and UMA graphics 761538-xxx
●
Intel Core i3-3217U processor and 1 GB of discrete graphics 761540-xxx
●
Intel Core i3-4005U processor and UMA graphics 774716-xxx
●
Intel Core i3-4005U processor, UMA graphics memory, and an Integrated 10/100/1000 NIC (Giga
LAN)
785481-xxx
●
Intel Core i3-4005U processor and 1 GB of discrete graphics 774714-xxx
●
Intel Core i3-4005U processor and 2 GB of discrete graphics memory in HP 250 and 256 G3 models 780128-xxx
●
Intel Core i3-4010U processor and 1 GB of discrete graphics 761539-xxx
●
Intel Core i3-4010U processor and UMA graphics 761536-xxx
●
Intel Core i3-4030U processor and UMA graphics memory in HP 250 G3 models 780124-xxx
●
Intel Core i3-4030U processor and UMA graphics memory in HP 250 and 256 G3 models with an
Integrated 10/100/1000 NIC (Giga LAN)
●
Intel Core i3-4030U processor and 1 GB of discrete graphics memory in HP 250 G3 models 780125-xxx
18 Chapter 3 Illustrated parts catalog
786713-xxx
Item Component Spare part
number
(9) Heat sink assembly (includes replacement thermal materials):
For use in models with UMA graphics 753895-001
For use in models with discrete graphics 762728-001
(10) RTC battery 759981-001
(11) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-001
4 GB 691740-001
2 GB 691739-001
(12) Hard drive (SATA; does not include bracket):
1-GB, 5400-rpm, 2.5-inch 676521-001
●
Intel Core i3-4030U processor and 2 GB of discrete graphics memory in HP 256 G3 models 780127-xxx
●
Intel Core i5-4210U processor and UMA graphics memory in models 761535-xxx
●
Intel Core i5-4210U processor and UMA graphics memory in HP 250 G3 models with an Integrated
10/100/1000 NIC (Giga LAN)
●
Intel Core i5-4210U processor and 2 GB of discrete graphics memory in HP 250 and 256 G3 models 780120-xxx
●
Intel Core i5 processor and UMA graphics 780118-xxx
NOTE: The hard drive bracket is available using spare part number 749648-001.
780119-xxx
750 GB, 5400 rpm, 2.5 inch 634250-001
500-GB, 7200-rpm, 7-mm 703267-001
500-GB, 5400-rpm, 2.5-inch 669299-001
320-GB, 5400-rpm, 2.5-inch 622643-001
(13) Fan 753894-001
(14) Power connector cable 749647-001
(15) Speakers (includes left and right speakers and cable) 749653-001
(16) Battery:
4-cell, 41-Whr, 2.8-Ah Li-ion battery 740715-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 746641-001
(17) Base enclosure 754213-001
(18) Optical drive (DVD+/-RW Double-Layer SuperMulti) 750636-001
Miscellaneous parts
Component Spare part number
HP Smart AC adapter:
Miscellaneous parts 19
Component Spare part number
65-W, non-PFC, 4.5 mm (for use in all countries and regions except for the People’s Republic of China
and India)
45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the
People’s Republic of China and India)
Power cord (3-pin, black, 1.00-m):
●
For use in Australia 755530-011
●
For use in Europe, the Middle East, and Africa 755530-021
●
For use in Denmark 755530-081
●
For use in India 755530-D61
●
For use in Israel 755530-BB1
●
For use in Japan 755530-291
●
For use in North America 755530-001
●
For use in the People's Republic of China 755530-AA1
●
For use in South Africa 755530-AR1
●
For use in South Korea 755530-AD1
●
For use in Switzerland 755530-111
●
For use in Taiwan 755530-AB1
710412-001
741727-001
●
For use in Thailand 755530-201
●
For use in the United Kingdom and Singapore 755530-031
Rubber Kit (includes front and rear feet) 749652-001
Screw Kit 749657-001
Case, top load, for use in HP 250/256 G3 models 679921-001
20 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes Mylar screw covers):
For use in HP 250 G3 models 749644-001
For use in HP 256 G3 models (China only) 783998-001
(2) Display cable (includes display panel cable and webcam/microphone cable) 749646-001
(3) Webcam/microphone module 749654-001
(4) Antennas (includes wireless antenna cables and transceivers)
For use in models without a touch screen 749638-001
For use in models with a touch screen 774163-001
(5) Hinges (left and right) 749655-001
For use in models without a touch screen 749655-001
For use in models with a touch screen 774166-001
(6) Raw display panel (39.6-cm [15.6-in], HD, WLED, BrightView)
Non-touch screen 750635-001
Touch screen 774165-001
Display assembly subcomponents 21
Item Component Spare part number
(7) Display enclosure:
For use in touch screen models 774164-001
For use in non-touch screen models 749641-001
Mass storage devices
Item Component Spare part number
(1) Optical drive (DVD+/-RW Double-Layer SuperMulti) 750636-001
(2) Hard drive, SATA; does not include bracket):
1-GB, 5400-rpm, 2.5-inch 676521-001
750 GB, 5400 rpm, 2.5 inch 634250-001
500-GB, 7200-rpm, 7-mm 703267-001
500-GB, 5400-rpm, 2.5-inch 669299-001
320-GB, 5400-rpm, 2.5-inch 622643-001
Hard drive bracket 749648-001
22 Chapter 3 Illustrated parts catalog
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