HP 250 G3 Notebook PC, 256 G3 Notebook PC Maintenance and Service Guide

HP 250 G3 Notebook PC

HP 256 G3 Notebook PC

Maintenance and Service Guide

© Copyright 2015 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. SD Logo is a trademark of

its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: April 2015

First Edition: August 2014

Document Part Number: 793336-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available on all editions of Windows 8.1. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8.1 functionality. See http://www.microsoft.com for details.

This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description .......................................................................................................................................	1
2 External component identification .................................................................................................................	5
Display ...................................................................................................................................................................	5
Front .......................................................................................................................................................................	6
Right side ...............................................................................................................................................................	6
Left side .................................................................................................................................................................	7
Top .........................................................................................................................................................................	8
TouchPad .............................................................................................................................................	8
Lights ...................................................................................................................................................	9
Button ..................................................................................................................................................	9
Keys ...................................................................................................................................................	11
Bottom .................................................................................................................................................................	12
Labels ...................................................................................................................................................................	13
3 Illustrated parts catalog ..............................................................................................................................	15
Computer major components .............................................................................................................................	15
Miscellaneous parts .............................................................................................................................................	19
Display assembly subcomponents .....................................................................................................................	21
Mass storage devices ..........................................................................................................................................	22
Plastics Kit ...........................................................................................................................................................	23
Rubber Kit ............................................................................................................................................................	23
Sequential part number listing ...........................................................................................................................	24
4 Removal and replacement procedures preliminary requirements ....................................................................	31
Tools required ......................................................................................................................................................	31
Service considerations ........................................................................................................................................	31
Plastic parts .......................................................................................................................................	31
Cables and connectors ......................................................................................................................	31
Drive handling ...................................................................................................................................	32
Grounding guidelines ...........................................................................................................................................	32
Electrostatic discharge damage .......................................................................................................	32
Packaging and transporting guidelines .........................................................................	33
Workstation guidelines ................................................................................	33

v

5 Removal and replacement procedures for Customer Self-Repair parts .............................................................	35
Component replacement procedures .................................................................................................................	35
Battery ...............................................................................................................................................	35
Optical drive ......................................................................................................................................	37
Keyboard ...........................................................................................................................................	39
6 Removal and replacement procedures for Authorized Service Provider parts ...................................................	43
Component replacement procedures .................................................................................................................	43
Display subcomponents (bezel, webcam, panel) .............................................................................	43
Top cover ...........................................................................................................................................	47
Power button board ..........................................................................................................................	50
TouchPad button board ....................................................................................................................	51
Hard drive ..........................................................................................................................................	53
WLAN module ....................................................................................................................................	55
Fan .....................................................................................................................................................	57
Power connector cable ......................................................................................................................	59
System board ....................................................................................................................................	60
USB board ..........................................................................................................................................	64
Speakers ............................................................................................................................................	65
Heat sink assembly ...........................................................................................................................	67
RTC battery ........................................................................................................................................	70
Memory module ................................................................................................................................	71
Display assembly ..............................................................................................................................	72
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ............................................	79
Starting Setup Utility (BIOS) ................................................................................................................................	79
Updating the BIOS ................................................................................................................................................	79
Determining the BIOS version ...........................................................................................................	79
Downloading a BIOS update ..............................................................................................................	80
Using HP PC Hardware Diagnostics (UEFI) ..........................................................................................................	80
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..................................................	81
8 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 .....................................................................	83
Starting Setup Utility (BIOS) ................................................................................................................................	83
Updating the BIOS ................................................................................................................................................	83
Determining the BIOS version ...........................................................................................................	83
Downloading a BIOS update ..............................................................................................................	84
Using HP PC Hardware Diagnostics (UEFI) ..........................................................................................................	84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..................................................	85

vi

9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ..........................................................	87
Starting Computer Setup .....................................................................................................................................	87
Using Computer Setup .........................................................................................................................................	87
Navigating and selecting in Computer Setup ...................................................................................	87
Restoring factory settings in Computer Setup .................................................................................	88
Updating the BIOS ................................................................................................................................................	88
Determining the BIOS version ...........................................................................................................	88
Downloading a BIOS update ..............................................................................................................	89
Using HP PC Hardware Diagnostics (UEFI) ..........................................................................................................	89
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..................................................	90
10 Specifications ...........................................................................................................................................	91
Computer specifications ......................................................................................................................................	91
39.6-cm (15.6-in) display specifications ............................................................................................................	92
Hard drive specifications .....................................................................................................................................	93
DVD±RW SuperMulti DL Drive specifications ......................................................................................................	94
11 Backing up, restoring, and recovering in Windows 8.1 ..................................................................................	95
Creating recovery media and backups ................................................................................................................	95
Creating HP Recovery media .............................................................................................................	95
Restore and recovery ..........................................................................................................................................	96
Recovering using HP Recovery Manager ..........................................................................................	97
What you need to know ..................................................................................................	97
Using the HP Recovery partition (select models only) ..................................................	97
Using HP Recovery media to recover .............................................................................	98
Changing the computer boot order ................................................................................	98
Removing the HP Recovery partition (select models only) ..............................................................	98
12 Backing up, restoring, and recovering in Windows 7 .....................................................................................	99
Creating backups .................................................................................................................................................	99
Creating recovery media to recover the original system .................................................................	99
What you need to know ..................................................................................................	99
Creating the recovery media ......................................................................	100
Creating system restore points ......................................................................................................	100
What you need to know ................................................................................................	100
Creating a system restore point ...................................................................................	100
Backing up system and personal information ...............................................................................	100
Tips for a successful backup ........................................................................................	101
What you need to know ................................................................................................	101
Creating a backup using Windows Backup and Restore ..............................................	101

vii

Restore and recovery ........................................................................................................................................	102
Restoring to a previous system restore point ................................................................................	102
Restoring specific files ....................................................................................................................	102
Restoring specific files using Windows Backup and Restore ......................................	102
Recovering the original system using HP Recovery Manager ........................................................	102
What you need to know ................................................................................................	102
Recovering using HP Recovery partition (select models only) ....................................	103
Recovering using the recovery media ..........................................................................	103
Changing the computer boot order ...........................................................	103
13 Backup and Recovery in SUSE Linux ...........................................................................................................	105
Backing up your information .............................................................................................................................	105
Performing a system recovery ..........................................................................................................................	105
14 Statement of Volatility ............................................................................................................................	107
Non-volatile memory usage .............................................................................................................................	109
Questions and answers .....................................................................................................................................	111
15 Power cord set requirements ....................................................................................................................	113
Requirements for all countries .........................................................................................................................	113
Requirements for specific countries and regions .............................................................................................	114
16 Recycling ................................................................................................................................................	117
Battery ...............................................................................................................................................................	117
Display ...............................................................................................................................................................	117
Index ...........................................................................................................................................................	123

viii

1 Product description

Category	Description
Product name	HP 250 G3 Notebook PC
	HP 256 G3 Notebook PC (for China)
Processors	5th generation IntelR Core processors
	IntelR Core i5 processor (EMEA only)
	IntelR Core i3 processor (EMEA only)
	4th generation Intel Core i processors
	Intel Core i5-4210U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz)
	Intel Core i3-4030U processor (1.9-GHz, 3-MB L2 cache, 1600-MHz)
	Intel Core i3-4010U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz)
	Intel Core i3-4005U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz)
	3rd generation Intel Core-i processor
	Intel Core i3-3217U processor (1.8-GHz, 3-MB L2 cache, 1600-MHz)
	Intel Bay Trail M processors
	Intel Pentium N3540 processor (2.16-GHz [turbo up to 2.66 GHz], 2-MB L2 cache, 1333-MHz)
	Intel Pentium N3530 processor (2.58-GHz, 2-MB L2 cache, 1333-MHz)
	Intel Pentium N3520 processor (2.17-GHz [turbo up to 2.42 GHz], 2-MB L2 cache, 1333-MHz)
	Intel Celeron N2840 processor (2.16-GHz [turbo up to 2.58 GHz], 1-MB L2 cache, 1333-MHz)
	Intel Celeron N2830 processor (2.41-GHz, 1-MB L2 cache, 1333-MHz)
	Intel Celeron N2920 processor (1.86-GHz [turbo up to 2.0 GHz], 2-MB L2 cache, 1066-MHz)
	Intel Celeron N2820 processor (2.13-GHz [turbo up to 2.4 GHz], 2-MB L2 cache, 1066-MHz)
	Intel Celeron N2815 processor (1.86-GHz [turbo up to 2.13 GHz], 1-MB L2 cache, 1066-MHz)
	Intel Celeron N2805 processor (1.46-GHz, 2-MB L2 cache, 1066-MHz)
Chipset	Intel Shark Bay ULT One Chip Solution
	Intel Lynx Point-LP PCH (Integrated in MCP)
	Intel HM76 Express Chipset
	Intel Bay Trial-M SoC
Graphics	Internal graphics:
	Intel HD Graphics 4400 (4th generation Intel processors)
	Intel HD Graphics 4000 (3rd generation Intel processors)
	Intel HD Graphics (Intel Bay Trail-M processors)
	Switchable discrete (external) graphics:
	Nvidia 820M N15V-GM 1 GB VRAM

1

Category	Description
	Nvidia 820M N15V-GM 2 GB VRAM (4th generation Intel processors)
	GPU power management enabled at launch
	Support DX11
	Support dynamic switching
	Support HD Decode and HDMI
Panel	39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA Anti-Glare (1366×768) display, flat
	3.8 mm; typical brightness: 200 nits
	39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display,
	slim 3.2 mm; typical brightness: 200 nits (for touch solution only)
	Touch screen is multi-touch enabled
	Supports LVDS
Memory	1 or 2 customer-accessible/upgradable memory module slots (depending on model)
	DDR3L-1600-MHz Dual Channel Support
	DDR3L-1333-MHz Dual Channel Support (DDR3-1600 downgrade to DDR3-1333)
	DDR3L-1066-MHz Dual Channel Support (DDR3-1600 downgrade to DDR3-1066)
	Supports up to 8 GB of system RAM in the following configurations:
	● 8192-MB total system memory (8192×1) or (4096×2)
	● 6144-MB total system memory (4096×1 + 2048×1)
	● 4096-MB total system memory (4096×1) or (2048×2)
	● 2048-MB total system memory (2048×1)
Hard drives	Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
	Serial ATA
	Supports the following hard drives:
	● 1-TB, 5400-rpm, 9.5-mm
	● 750-GB, 5400-rpm, 9.5-mm
	● 500-GB, 7200-rpm, 7.0-mm
	● 500-GB, 5400-rpm, 9.5-mm or 7.0-mm
	● 320-GB, 5400-rpm, 9.5-mm or 7.0-mm
Optical drive	Fixed, serial ATA, 9.5-mm tray load
	DVD+/-RW Double-Layer SuperMulti
	Supports zero power optical drive
	Supports weight saver in optical drive bay
Audio/video	Single digital microphone
	HD audio, dual speakers
	HP TrueVision HD camera (fixed, no tilt with activity LED, 1280×720 by 30 frames per second)
Ethernet	Integrated 10/100 network interface card (NIC)
	Integrated 10/100/1000 network interface card (NIC) (UMA, non-touch models only)

2 Chapter 1 Product description

Category	Description
Wireless	Integrated wireless local area network (WLAN) options by way of wireless module
	One or two WLAN antennas built into display assembly
	Compatible with Miracast-certified devices (Windows 8.1; not for models with Intel Pentium or Celeron
	processors)
	Single antenna support
	Support for the following WLAN formats:
	●	Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
	●	Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
	●	Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
	●	QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
External media card	HP Multi-Format Digital Media Reader
	Support SD/SDHC/SDXC
	Push-Pull Insertion/Removal
Ports	VGA (Dsub 15 pin) supporting 2048 × 1536 external resolution @ 75Hz
	HDMI version 1.4 supporting 1920 ×1200 @ 60Hz
	Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video
	RJ-45 (Ethernet, includes link and activity lights)
	USB 3.0 (1 port)
	USB 2.0 (2 ports)
	AC Smart Pin adapter plug
	Headphone/microphone in combo jack
Keyboard/pointing	Full-size textured "island style" keyboard with numeric keypad
devices	TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled
	Taps enabled by default
	Support Win8.1+D212 Modern Trackpad Gestures
	Support PS/2, profile sensor (reserve for SMBus)
Power requirements	AC adapters:
	AC Adapter 65-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in discrete models
	AC Adapter 45-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in UMA models
	AC Adapter 65-W EM Smart nPFC, 3 pin, RC 4.5mm connector, 90 degree plug design for use in India/China
	1 meter power cord
	Batteries:
	4-cell, 41-Whr Li-ion battery
	3-cell, 31-Whr Li-ion battery
Security	Kensington Security Lock
	Support Intel Anti-Theft
	Support Intel IPT

3

Category	Description
	OTP support
Operating system	Preinstalled:
	●	Windows 8.1
	●	Windows 8.1 (CPPP) –China only
	●	Windows 8.1 Pro for Education
	●	Windows 7 (Windows 8.1 Downgrade)
	●	Windows 7 Home Basic
	●	Ubuntu
	●	FreeDOS 2.0
Serviceability	End-user replaceable parts:
	●	AC adapter
	●	Battery
	●	Optical drive
	●	Keyboard

4 Chapter 1 Product description

2 External component identification

Display

Component		Description
(1)	WLAN antennas (1 or 2)* (select models only)	Send and receive wireless signals to communicate with wireless local
		area networks (WLANs).
(2)	WWAN antennas (1 or 2)* (select models only)	Send and receive wireless signals to communicate with wireless wide
		area networks (WWAN).
(3)	Webcam light	On: The webcam is in use.
(4)	Webcam	Records video and captures photographs. Some models allow you to
		video conference and chat online using streaming video.
		To use the webcam in Windows 8.1, from the Start screen, type
		camera, and then select Camera from the list of applications.
(5)	Internal microphone	Records sound.
(6)	Internal display switch	Turns off the display and initiates Sleep if the display is closed while
		the power is on.

NOTE: The internal display switch is not visible from the outside of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide in Windows 8.1, from the Start screen, type support, and then select the

HP Support Assistant app.

Display 5

Front

Component	Description
Memory card reader	Reads optional memory cards that store, manage,
	share, or access information.
	To insert a card:
	Hold the card label-side up, with connectors facing the
	slot, insert the card into the slot, and then push in on the
	card until it is firmly seated.
	To remove a card:
	Pull the card out of the slot.

Right side

Component		Description
(1)	USB 2.0 ports (2)	Connect an optional USB device, such as a keyboard,
		mouse, external drive, printer, scanner or USB hub.
(2)	Optical drive (select models only)	Depending on your computer model, reads an optical
		disc or reads and writes to an optical disc.
		NOTE: For disc compatibility information, go to the
		Help and Support web page. Follow the web page
		instructions to select your computer model. Select
		Support & Drivers, and then select Product
		Information.
(3)	Optical drive eject button (select models	Releases the disc tray.
	only)

6 Chapter 2 External component identification

Left side

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but
		it may not prevent the computer from being mishandled or
		stolen.
(2)	Power connector	Connects an AC adapter.
(3)	AC adapter light	●	On: The AC adapter is connected and the battery is
			charged.
		●	Off: The computer is using battery power.
(4)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and off during routine operation.
(5)	External monitor port (select models only)	Connects an external VGA monitor or projector.
(6)	HDMI port	Connects an optional video or audio device, such as a high-
		definition television, any compatible digital or audio
		component, or a high-speed HDMI device.
(7)	RJ-45 (network) jack/status lights	Connects a network cable.
		●	White: The network is connected.
		●	Amber: Activity is occurring on the network.
(8)	USB 3.0 port	Connects an optional USB device, such as a keyboard, mouse,
		external drive, printer, scanner or USB hub.
(9)	Audio-out (headphone)/Audio-in (microphone)	Connects optional powered stereo speakers, headphones,
	jack	earbuds, a headset, or a television audio cable. Also connects an
		optional headset microphone. This jack does not support
		optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide in Windows 8.1, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

Left side

7

Component		Description
		NOTE: Be sure that the device cable has a 4-conductor
		connector that supports both audio-out (headphone) and audio-
		in (microphone).
(10)	Hard drive light	Blinking white: The hard drive is being accessed.
(11)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-
			saving state. The computer shuts off power to the display
			and other unneeded components.
		●	Off: The computer is off or in Hibernation. Hibernation is a
			power-saving state that uses the least amount of power.

Top

TouchPad

Component		Description
(1)	TouchPad zone	Moves the on-screen pointer and selects or activates items on
		the screen.
		NOTE: The TouchPad also supports edge-swipe gestures.
(2)	Left TouchPad button	Functions like the left button on an external mouse.
(3)	Right TouchPad button	Functions like the right button on an external mouse.

8 Chapter 2 External component identification

Lights

Component		Description
(1)	Caps lock light	On: Caps lock is on, which switches the keys to all capital letters.
(2)	Mute light	●	Amber: Computer sound is off.
		●	Off: Computer sound is on.
(3)	Wireless light	On: An integrated wireless device, such as a wireless local area
		network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Button

Top 9

Component	Description
Power button	●	When the computer is off, press the button to turn on the
		computer.
	●	When the computer is on, press the button briefly to
		initiate Sleep.
	●	When the computer is in the Sleep state, press the button
		briefly to exit Sleep.
	●	When the computer is in Hibernation, press the button
		briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.

If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

To learn more about your power settings, see your power options. In Windows 8.1, from the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.

10 Chapter 2 External component identification

Keys

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with the spacebaror the esc key.
(3)	Windows key	(Windows 8.1) Returns you to the Start screen from an open
		app or the Windows desktop.
		NOTE: Pressing the Windows key again will return you to the
		previous screen.
(4)	Action keys	Execute frequently used system functions.
(5)	num lk key	Alternates between the navigational and numeric functions on
		the integrated numeric keypad.
		NOTE: The keypad function that is active when the computer
		is turned off is reinstated when the computer is turned back on.
(6)	Integrated numeric keypad	When num lk has been enabled, it can be used like an external
		numeric keypad. To alternate between this numeric function
		and the navigational function (indicated by the directional
		arrows on the keys), press the num lk key.

Top 11

Bottom

Component		Description
(1)	Battery lock and unlock latch	Locks and unlocks the battery in the battery bay.
(2)	Battery bay	Holds the battery.
(3)	Vent	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(4)	Battery release latch	Releases the battery.
(5)	Speaker openings (2)	Produce sound.

12 Chapter 2 External component identification

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

IMPORTANT: All labels described in this section will be located in one of 2 places depending on your computer model: Affixed to the bottom of the computer, or located in the battery bay.

●Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component

(1)Product name

(2)Serial number

(3)Product number

(4)Warranty period

(5)Model number (select models only)

Component

(1)Serial number

(2)Product number

(3)Warranty period

(4)Model number (select models only)

(5)Revision number

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 13

14 Chapter 2 External component identification

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components 15

Item	Component	Spare part
		number

(1)Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen)

NOTE: For display assembly spare part information, see Display assembly subcomponents on page 21.

(2)Keyboard

16 Chapter 3 Illustrated parts catalog

Item	Component	Spare part
		number
	For use in the United States	749658-001
	For use in the United Kingdom	749658-031
	For use in Germany	749658-041
	For use in France	749658-051
	For use in Italy	749658-061
	For use in Spain	749658-071
	For use in Portugal	749658-131
	For use in Turkey	749658-141
	For use in Greece	749658-151
	For use in Latin America	749658-161
	For use in Saudi Arabia	749658-171
	For use in Hungary	749658-211
	For use in Russia	749658-251
	For use in Bulgaria	749658-261
	For use in Romania	749658-271
	For use in Thailand	749658-281
	For use in Japan	749658-291
	For use in Belgium	749658-A41
	For use in Taiwan	749658-AB1
	For use in South Korea	749658-AD1
	For use in the Netherlands	749658-B31
	For use in Slovenia	749658-BA1
	For use in Israel	749658-BB1
	For use in Switzerland	749658-BG1
	For use in French Canada	749658-DB1
	For use in Denmark, Finland, and Norway	749658-DH1
	For use in the Czech Republic and Slovakia	749658-FL1
(3)	Top cover (includes touchpad)	754214-001
(4)	Power button board (includes cable)	749650-001
(5)	Touchpad button board (includes bracket)	749651-001
(6)	WLAN module:
	Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter	690020-001
	Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter	753077-001
	Realtek RTL8188EE 802.11bgn Wi-Fi Adapter	709848-001

Computer major components 17

Item	Component	Spare part
		number
	Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter	675794-001
	Atheros AR9565 802.11bgn + Bluetooth 4.0 Wi-Fi Adapter	733476-001
	Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter	753076-001
(7)	USB board (includes cable)	749649-001

(8)System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Without the Windows operating system xxxxxx-501: Windows 8.1 Standard

xxxxxx-601: Windows 8.1 Professional

Touch screen models:

● Intel Core i3-3217U processor and UMA graphics	763753-xxx
● Intel Core i3-4005U processor and UMA graphics	774715-xxx
● Intel Core i3-4010U processor and 1 GB of discrete graphics	763752-xxx
● Intel Core i3-4030U processor and 1 GB of discrete graphics	780126-xxx
Non-touch screen models:
● Intel Celeron N2815 processor and UMA graphics	761543-xxx
● Intel Celeron N2830 processor and UMA graphics	774711-xxx
● Intel Celeron N2840 processor and UMA graphics	787810-xxx
● Intel Pentium N3520 processor and UMA graphics	761541-xxx
● Intel N3530 processor and UMA graphics	774712-xxx
● Intel N3540 processor and UMA graphics	787809-xxx
● Intel Core i3-3217U processor and UMA graphics	761537-xxx
● Intel Core i3-3217U processor and UMA graphics	761538-xxx
● Intel Core i3-3217U processor and 1 GB of discrete graphics	761540-xxx
● Intel Core i3-4005U processor and UMA graphics	774716-xxx
● Intel Core i3-4005U processor, UMA graphics memory, and an Integrated 10/100/1000 NIC (Giga	785481-xxx
LAN)
● Intel Core i3-4005U processor and 1 GB of discrete graphics	774714-xxx
● Intel Core i3-4005U processor and 2 GB of discrete graphics memory in HP 250 and 256 G3 models	780128-xxx
● Intel Core i3-4010U processor and 1 GB of discrete graphics	761539-xxx
● Intel Core i3-4010U processor and UMA graphics	761536-xxx
● Intel Core i3-4030U processor and UMA graphics memory in HP 250 G3 models	780124-xxx
● Intel Core i3-4030U processor and UMA graphics memory in HP 250 and 256 G3 models with an	786713-xxx
Integrated 10/100/1000 NIC (Giga LAN)
● Intel Core i3-4030U processor and 1 GB of discrete graphics memory in HP 250 G3 models	780125-xxx

18 Chapter 3 Illustrated parts catalog

Item	Component	Spare part
		number
	● Intel Core i3-4030U processor and 2 GB of discrete graphics memory in HP 256 G3 models	780127-xxx
	● Intel Core i5-4210U processor and UMA graphics memory in models	761535-xxx
	● Intel Core i5-4210U processor and UMA graphics memory in HP 250 G3 models with an Integrated	780119-xxx
	10/100/1000 NIC (Giga LAN)
	● Intel Core i5-4210U processor and 2 GB of discrete graphics memory in HP 250 and 256 G3 models	780120-xxx
	● Intel Core i5 processor and UMA graphics	780118-xxx
(9)	Heat sink assembly (includes replacement thermal materials):
	For use in models with UMA graphics	753895-001
	For use in models with discrete graphics	762728-001
(10)	RTC battery	759981-001
(11)	Memory module (PC3L, 12800, 1600-MHz):
	8-GB	693374-001
	4 GB	691740-001
	2 GB	691739-001

(12)Hard drive (SATA; does not include bracket):

NOTE: The hard drive bracket is available using spare part number 749648-001.

	1-GB, 5400-rpm, 2.5-inch	676521-001
	750 GB, 5400 rpm, 2.5 inch	634250-001
	500-GB, 7200-rpm, 7-mm	703267-001
	500-GB, 5400-rpm, 2.5-inch	669299-001
	320-GB, 5400-rpm, 2.5-inch	622643-001
(13)	Fan	753894-001
(14)	Power connector cable	749647-001
(15)	Speakers (includes left and right speakers and cable)	749653-001
(16)	Battery:
	4-cell, 41-Whr, 2.8-Ah Li-ion battery	740715-001
	3-cell, 31-Whr, 2.8-Ah Li-ion battery	746641-001
(17)	Base enclosure	754213-001
(18)	Optical drive (DVD+/-RW Double-Layer SuperMulti)	750636-001

Miscellaneous parts

Component

Spare part number

HP Smart AC adapter:

Miscellaneous parts 19

Component		Spare part number
65-W, non-PFC, 4.5 mm (for use in all countries and regions except for the People’s Republic of China		710412-001
and India)
45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the		741727-001
People’s Republic of China and India)
Power cord (3-pin, black, 1.00-m):
●	For use in Australia	755530-011
●	For use in Europe, the Middle East, and Africa	755530-021
●	For use in Denmark	755530-081
●	For use in India	755530-D61
●	For use in Israel	755530-BB1
●	For use in Japan	755530-291
●	For use in North America	755530-001
●	For use in the People's Republic of China	755530-AA1
●	For use in South Africa	755530-AR1
●	For use in South Korea	755530-AD1
●	For use in Switzerland	755530-111
●	For use in Taiwan	755530-AB1
●	For use in Thailand	755530-201
●	For use in the United Kingdom and Singapore	755530-031
Rubber Kit (includes front and rear feet)		749652-001
Screw Kit		749657-001
Case, top load, for use in HP 250/256 G3 models		679921-001

20 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item	Component	Spare part number
(1)	Display bezel (includes Mylar screw covers):
	For use in HP 250 G3 models	749644-001
	For use in HP 256 G3 models (China only)	783998-001
(2)	Display cable (includes display panel cable and webcam/microphone cable)	749646-001
(3)	Webcam/microphone module	749654-001
(4)	Antennas (includes wireless antenna cables and transceivers)
	For use in models without a touch screen	749638-001
	For use in models with a touch screen	774163-001
(5)	Hinges (left and right)	749655-001
	For use in models without a touch screen	749655-001
	For use in models with a touch screen	774166-001
(6)	Raw display panel (39.6-cm [15.6-in], HD, WLED, BrightView)
	Non-touch screen	750635-001
	Touch screen	774165-001

Display assembly subcomponents 21

Item	Component	Spare part number
(7)	Display enclosure:
	For use in touch screen models	774164-001
	For use in non-touch screen models	749641-001

Mass storage devices

Item	Component	Spare part number
(1)	Optical drive (DVD+/-RW Double-Layer SuperMulti)	750636-001
(2)	Hard drive, SATA; does not include bracket):
	1-GB, 5400-rpm, 2.5-inch	676521-001
	750 GB, 5400 rpm, 2.5 inch	634250-001
	500-GB, 7200-rpm, 7-mm	703267-001
	500-GB, 5400-rpm, 2.5-inch	669299-001
	320-GB, 5400-rpm, 2.5-inch	622643-001
	Hard drive bracket	749648-001

22 Chapter 3 Illustrated parts catalog