HP 2500CHP User Manual

HP

2500C

Professional Series Color Printer

QUICK REFERENCE GUIDE

Acknowledgments

HP ColorSmart II, HP PhotoREt II and HP Zoom Smart
Scaling Technology are trademarks of Hewlett-Packard
Company.

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Notice

The information contained in this document is subject to
change without notice.

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regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a
particular purpose.

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2500C

HP

Identifying Printer Parts 1

Control Panel 1

Navigating the Menu System 1

To Check the Printer's Configuration 1

To Print a Menu Map 2

To Print a Diagnostic Page 2

Common Printer Messages 2

Loading Paper 5

Loading Commonly-Used Media in Tray 2 6

Loading Commonly-Used Media in Tray 3 8

Loading Paper in Tray 1 9

Loading Paper in the Rear Manual Feed 10

Maintaining the Printer 11

CONTENTS

Clean Printheads 11

Align Printheads 11

Removing Paper Jams 12

Resetting the Printer 14

Supported Paper Sizes 14

For More Information 15

Contents

1

HP

2500C

Identifying Printer Parts

Paper
Knob

Tray 1/

Output Tray

Tray 2

LCD Panel

Cancel Job

Top Co ve r

Tray 3

Button

Attention (Red)

Menu Button

Item Button

Value Button

Select Button

Ready (Green)

(Go)

Printhead Latch

HP

Power
Button

2500C

Extended
Tray Cover

Printhead
Access Cover

Ink Cartridge
Door

Control Panel

Navigating the Menu System

1. Press [Menu] until the desired menu appears.

2. Press [Item] until the desired item appears.

3. Press [Value] to enter the desired values.
To scroll through the values, you may press
and hold the [Value] key.

4. Press [Select] to save or activate your
selection.

5. Press to exit the menu without changing
the settings or to get the printer online.

To Check the Printer's Configuration

From the printer, you can print the following
information:

• Menu Map - The Menu Map gives an
overview of the different settings that can be
configured as well as diagnostics that can
be performed through the key panel.

• Diagnostic Page - The Diagnostic Page
shows general printer information and
current network parameters.

Back Panel

Rear Access
Door

To Print a Menu Map

2

1. Press [Menu] until SELF TEST MENU appears.

2. Press [Item] until PRINT MENU MAP appears.

3. Press [Select] to print the menu map.

For more information on the Menu Map items, please refer
to the User's Guide.

To Print a Diagnostic Page

1. Press [Menu] until SELF TEST MENU appears.

2. Press [Item] until PRINT DIAGNOSTIC
PAGE appears.

3. Press [Select] to print the diagnostic page.

For more information on the Diagnostic Page, please
refer to the User's Guide.

Common Printer Messages

Note: Brackets [ ] in the Message column indicate variables

MESSAGE EXPLANATION SOLUTION

OFFLINE The printer is offline. Press to set the printer online.
CANCELING JOB The printer is canceling

current print job.

[COLOR] INK OUT, One of the ink cartridges Replace the appropriate
REPLACE CART (black, cyan, magenta cartridge.

or yellow) is out of ink.

[COLOR] CART One of the ink cartridges Replace the appropriate
FAULTY, REPLACE (black, cyan, magenta cartridge.

or yellow) is faulty.

[COLOR] CART One of the ink cartridges Insert the appropriate
MISSING, INSERT (black, cyan, magenta or cartridge.

yellow) is missing.

[COLOR] PRNT-HD One of the printheads Replace the appropriate
FAULTY, REPLACE (black, cyan, magenta printhead.

or yellow) is faulty.

[COLOR] PRNT-HD One of the printheads Insert the appropriate

3

MISSING, INSERT (black, cyan, magenta printhead.

or yellow) is missing.

PRNT-HD ACCESS The Printhead Access Close the cover to resume
COVER OPEN Cover is open. printing.

TOP COVER OPEN The Top Cover is open. Close the cover and press

PAPER JAM, OPEN There is paper jammed Open the Top Cover to
TOP COVER in the printer. remove paper. When

CARRIAGE JAM, The Carriage is jammed. Open the Top Cover to
OPEN TOP COVER clear obstruction. When

CARRIAGE JAM, The Carriage is jammed. Open the Printhead Access
OPEN ACC COVER Cover to remove obstruction.

LEFT BACK PANEL The left side of the Back Open the Rear Access
OUT Panel has not been Cover and ensure that

inserted properly. the left side of the panel

RIGHT BACK The right side of the Open the Rear Access
PANEL OUT Back Panel has not Cover and ensure that

been inserted properly. the right side of the

TRAY 2 PAPER One of the Paper Insert the Paper Guide
GUIDE REMOVED Guides in Tray 2 has back into Tray 2.

been removed.

TRAY 3 OPEN OR Tray 3 is either open or Ensure that both the Paper
GUIDE REMOVED one of its Paper Guides Guides are properly

has been removed. installed and that Tray 3

to resume printing.

finished, close the Top
Cover and press to
resume printing.

finished, close the Top
Cover and press to
resume printing.

When finished, close the
Printhead Access Cover
and align printheads.

is properly installed.

panel is properly installed.

is inserted into the printer.