HP 245 G6 Maintenance and Service Guide
HP 245 G6 Notebook PC
Maintenance and Service Guide
© Copyright 2017 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7 or Windows
10 Pro systems downgraded to Windows 7
Professional: This version of Windows running
with the processor or chipsets used in this
system has limited support from Microsoft. For
more information about Microsoft’s support,
please see Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2017
Document Part Number: 927214-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Components .................................................................................................................................................. 5
Right ....................................................................................................................................................................... 5
Left ......................................................................................................................................................................... 6
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button ................................................................................................................................................ 11
Special keys ....................................................................................................................................... 12
Action keys ........................................................................................................................................ 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Cables ................................................................................................................................................................... 19
Mass storage devices ........................................................................................................................................... 20
Display assembly subcomponents ...................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 22
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
Drive handling ................................................................................................................................... 24
Grounding guidelines ........................................................................................................................................... 24
Electrostatic discharge damage ........................................................................................................ 24
Packaging and transporting guidelines .......................................................................... 25
Workstation guidelines ................................................................................ 25
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 27
Component replacement procedures .................................................................................................................. 27
Battery ............................................................................................................................................... 28
v
Optical drive ....................................................................................................................................... 29
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 31
Component replacement procedures .................................................................................................................. 31
Display subcomponents (bezel, panel, camera) ............................................................................... 31
Bottom cover ..................................................................................................................................... 35
WLAN module .................................................................................................................................... 37
Memory module ................................................................................................................................ 39
Hard drive .......................................................................................................................................... 40
Fan ..................................................................................................................................................... 43
TouchPad button board ..................................................................................................................... 45
Heat sink assembly ........................................................................................................................... 46
Speakers ............................................................................................................................................ 50
USB board .......................................................................................................................................... 52
System board .................................................................................................................................... 53
RTC battery ........................................................................................................................................ 55
Display assembly ............................................................................................................................... 56
Power connector cable ...................................................................................................................... 65
Power button board .......................................................................................................................... 66
Top cover/keyboard ........................................................................................................................... 67
7 Using Setup Utility (BIOS) ............................................................................................................................. 69
Starting Setup Utility (BIOS) ................................................................................................................................ 69
Updating Setup Utility (BIOS) .............................................................................................................................. 69
Determining the BIOS version ........................................................................................................... 69
Downloading a BIOS update .............................................................................................................. 70
8 Backing up, restoring, and recovering ........................................................................................................... 71
Creating recovery media and backups ................................................................................................................ 71
Creating HP Recovery media (select products only) ......................................................................... 71
Using Windows tools ........................................................................................................................................... 72
Restore and recovery ........................................................................................................................................... 73
Recovering using HP Recovery Manager ........................................................................................... 73
What you need to know before you get started ............................................................. 73
Using the HP Recovery partition (select products only) ................................................. 74
Using HP Recovery media to recover .............................................................................. 74
Changing the computer boot order ................................................................................ 75
Removing the HP Recovery partition (select products only) ......................................... 76
vi
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 77
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 77
10 Specications ............................................................................................................................................ 79
Computer specications ...................................................................................................................................... 79
35.6-cm (14.0-in) display specications ............................................................................................................. 80
Hard drive specications ..................................................................................................................................... 81
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 82
11 Statement of memory volatility .................................................................................................................. 83
Nonvolatile memory usage ................................................................................................................................. 85
Questions and answers ....................................................................................................................................... 87
Using HP Sure Start (select models only) ............................................................................................................ 88
12 Power cord set requirements ...................................................................................................................... 89
Requirements for all countries ............................................................................................................................ 89
Requirements for specic countries and regions ................................................................................................ 90
13 Recycling .................................................................................................................................................. 93
Index ............................................................................................................................................................. 95
vii
viii
1 Product description
Category Description HDD eMMC
Product name HP 245 G6 Notebook PC √ √
Processor AMD Dual-Core processor √ √
A9-9420 (3.0-GHz, turbo up to 3.6 GHz, 2133 MHz/1-MB L2 cache, 15 W) √
A6-9220 (2.5-GHz, turbo up to 2.9 GHz, 2133 MHz/1-MB L2 cache, 15 W) √
E2-9000e (1.5-GHz, turbo up to 2.0 GHz, 1866 MHz/1-MB L2 cache, 6 W) √ √
Graphics Internal graphics √ √
AMD Radeon™ R5 Graphics (A9 processor) √
AMD Radeon R4 Graphics (A6 processor) √
AMD Radeon R2 Graphics (E2 processor) √ √
Support HD Decode, DX12, and HDMI √ √
Panel 35.6-cm (14.0-in), high-denition (HD), white light-emitting diode (WLED), SVA, anti
glare (1366×768) display, slim-at 3.0 mm, eDP; typical brightness: 220 nits
Memory Two non-customer-accessible/upgradable memory module slots: √
DDR4-1866 single channel support (DDR4-2400 downgrade to DDR4-1866) √
Supports up to 16 GB of system RAM in the following congurations: √
●
16384-MB total system memory (8192×2) √
●
12288-MB total system memory (8192×1) + (4096×1) √
●
8192-MB total system memory (8192×1) or (4096×2) √
●
6144-MB total system memory (4096×1) + (2048×1) √
●
4096-MB total system memory (4096×1) √
One non-customer-accessible/upgradable memory module slot: √ √
DDR4-1866 single channel support (DDR4-2400 bridge to DDR4-1866) √ √
Supports up to 8 GB of system RAM in the following congurations: √ √
●
8192-MB total system memory (8192×1) √
●
4096-MB total system memory (4096×1) √ √
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-
in) thicknesses
√ √
√
Single hard drive congurations: √
●
1-TB, 5400 rpm, 9.5 mm or 7.0 mm √
●
500-GB, 7200 rpm, 7.0-mm √
●
500-GB, 5400 rpm, 7.0-mm √
1
Category Description HDD eMMC
eMMC congurations: √
Optical drive Fixed, serial ATA, 9.0-mm tray load √ √
Camera/ mic HP TrueVision HD camera - activity LED, USB 2.0, HD BSI sensor, f2.0, 720p by 30
Audio Dual speakers √ √
Ethernet Integrated 10/100/1000 network interface card (NIC) √ √
Wireless
Network
●
64 GB √
●
32 GB √
DVD+/-RW Double-Layer writer √
Supports zero power optical drive √ √
Supports M-disc √ √
Supports conguration without optical drive √ √
√ √
frames per second
HP Camera – VGA camera, indicator LED, USB 2.0, f2.4, 480p by 30 frames per second √ √
Single digital microphone √ √
Supports HP Noise Cancellation √ √
Supports WDR (Wide Dynamic Range) (HD camera) √ √
HP Audio Control √ √
Integrated wireless options with single antenna (M.2/PCIe): √ √
Compatible with Miracast-certied devices √
Support for the following WLAN formats: √ √
●
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter √
●
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter √ √
●
Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter √ √
Integrated wireless options with dual antennas (M.2/PCIe): √
Compatible with Miracast-certied devices √
Support for the following WLAN formats: √
●
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo (non-vPro) √
External
media card
Internal Card One M.2 slot for SSD √ √
Ports VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz √ √
HP Multi-Format Digital Media Reader √ √
Support SD/SDHC/SDXC √ √
Push-pull insertion/removal √ √
One M.2 slot for WLAN √ √
HDMI version 1.4b supporting 1920×1080 @ 60Hz √ √
2 Chapter 1 Product description
Category Description HDD eMMC
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard
aspect video
RJ-45 (Ethernet) √ √
USB 3.0 (2 ports; left side) √ √
USB 2.0 (1 right side) √ √
AC Smart Pin adapter plug √ √
Headphone/line out and microphone/line in combo jack √ √
Keyboard/
pointing
devices
Power AC adapters √ √
Full-size textured, island style keyboard √ √
TouchPad with multi-touch gestures enabled √ √
TouchPad taps enabled by default √ √
TouchPad supports Modern Trackpad Gestures √ √
65-W EM √ √
45-W √ √
1 meter power cord √ √
Batteries √ √
4-cell, 41-Whr Li-ion battery √ √
√ √
3-cell, 31-Whr Li-ion battery √ √
Security TPM 2.0 √ √
Kensington Security Lock √ √
Operating
system
Preinstalled √ √
Windows 10 √
Windows 10 Professional √ √
For Developed Market (ML): √ √
Windows 10 Home ML √
Windows 10 Pro Entry Notebook Compact √
Windows 10 Pro Value Notebook Compact √
For Emerging Market (EM/SL): √ √
Windows 10 Home EM/SL √
Windows 10 Home StF MSNA (EM) √
Windows 10 Pro StF MSNA Value (EM) √
Windows 10 Pro StF MSNA Strategic √
Windows 10 Pro Entry Notebook Compact √
Windows 10 Pro Value Notebook Compact √
For China Market: √
3
Category Description HDD eMMC
CPPP Windows 10 Home China Language Edition √
Windows 10 Pro China √
FreeDOS 2.0 √
Service End-user replaceable parts √ √
AC adapter √ √
Battery √ √
Optical drive √ √
4 Chapter 1 Product description
2 Components
Right
Component Description
(1) Power light
(2) Drive light
(3) Memory card reader Reads optional memory cards that store, manage, share, or
(4) USB 2.0 port Connects a USB device, such as a cell phone, camera, activity
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Blinking white: The hard drive is being accessed.
access information.
To insert a card:
1. Hold the card label-side up, with the connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Pull the card out of the memory card reader.
tracker, or smartwatch, and provides data transfer.
(5) Optical drive (select products only) Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
(6) Optical drive eject button (select products only) Releases the optical drive disc tray.
(7) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Right 5
Left
Component Description
(1) Power connector Connects an AC adapter.
(2) Battery light When AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●
O: The battery is not charging.
(3) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(4) External monitor port Connects an external VGA monitor or projector.
(5) RJ-45 (network) jack/status lights Connects a network cable.
●
White (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(6) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High Denition Multimedia Interface (HDMI)
device.
(7) USB 3.x SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides high-speed data transfer.
(8) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
6 Chapter 2 Components
Component Description
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left 7
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Camera light On: The camera is in use.
(3) Camera Records video and captures photographs. Some models allow you to
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then select User Guides.
video conference and chat online using streaming video.
To use the camera:
▲ Type camera in the taskbar search box, and then select
Camera.
8 Chapter 2 Components
Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Keyboard area 9
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
●
Amber: Computer sound is o.
●
O: Computer sound is on.
10 Chapter 2 Components
Button
Component Description
Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button briey
to exit Sleep.
●
When the computer is in Hibernation, press the button briey to
exit Hibernation.
CAUTION: Pressing and holding down the power button results in the
loss of unsaved information.
If the computer has stopped responding and shutdown procedures are
ineective, press and hold the power button for at least 5 seconds to
turn o the computer.
To learn more about your power settings, see your power options.
▲ Type power options in the taskbar search box, and then
select Power Options.
‒ or –
Right-click the Power meter icon and then select Power
Options.
Keyboard area 11
Special keys
Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes frequently used system functions when pressed in
the fn key.
combination with another key. Such key combinations are called
hot keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
See Action keys on page 13.
12 Chapter 2 Components
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 12.
▲
Icon Description
To use an action key, press and hold the key.
Opens Help and Support, which provides tutorials, information about the Windows operating system and
your computer, answers to questions, and updates to your computer.
Help and Support also provides automated troubleshooting tools and access to support.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing the key alternates the screen image from computer display
to monitor display to simultaneous display on both the computer and monitor.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding
the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature,
you can still perform each function by pressing the fn key in combination with the appropriate action key.
Keyboard area 13
Bottom
Component Description
(1) Battery lock Locks the battery in the battery bay.
(2) Battery bay Holds the battery.
(3) Battery release latch Releases the battery.
(4) Speakers (2) Produce sound.
(5) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
14 Chapter 2 Components
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 15
16 Chapter 2 Components
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 17
Item Component Spare part
number
(1) Display assembly (touch or non-touch)
NOTE: For display assembly spare part information, see Display assembly subcomponents
on page 21.
(2) Top cover/keyboard
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 67.
(3) TouchPad button board 925365-001
(4) Speakers (includes left and right speakers and cable) 925376-001
(5) Power connector cable 814142-013
(6) USB board 925450-001
(7) Power button board 925366-001
(8) Hard drive bracket 925354-001
(9) Hard drive, 2.5 inch (does not include bracket, connector board, or cable)
1-TB, 5400-rpm 778192-005
500-GB, 7200-rpm 703267-005
500-GB, 5400-rpm 778186-005
(10) System board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: Non-Windows operating systems
xxxxxx-601: Windows 10 operating system
not spared
929159-xx1
AMD A9-9420P processor 925544-xx1
AMD A6-9220P processor 925543-xx1
AMD E2-9000e processor 925545-xx1
(11) WLAN module
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter 927235-855
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855
(12) RTC battery 746439-001
(13) Memory module
8-GB 862398-855
4 GB 862397-855
2 GB 864271-855
(14) Fan 925352-001
Heat sink assembly, UMA (includes replacement thermal materials)
(15) For use in models with in models with AMD Dual Core A9 and A6 processors (15 W) 925451-001
18 Chapter 3 Illustrated parts catalog
Cables
Item Component Spare part
number
(16) For use in models with AMD Dual Core E2 processors (6 W) 929053-001
(17) Battery
4-cell, 41-Whr, 2.8-Ah Li-ion battery 919701-850
3-cell, 31-Whr, 2.8-Ah Li-ion battery 919700-850
(18) Optical drive (DVD+/-RW Double-Layer SuperMulti) 920417-001
(19) Bottom cover
For use in models with an optical drive 929157-001
For use in models without an optical drive 931550-001
Item Component Spare part number
(1) USB board cable 925343-001
(2) TouchPad button board cable 925344-001
(3) TouchPad cable 925346-001
(4) Power button board cable 925345-001
Cables 19
Mass storage devices
Item Component Spare part number
(1) Hard drive, SATA; does not include brackets, connector board, or cable):
1-TB, 5400-rpm 778192-005
500-GB, 7200-rpm 703267-005
500-GB, 5400-rpm 778186-005
(2) Hard drive bracket 925354-001
(3) Optical drive (DVD+/-RW Double-Layer SuperMulti) 920417-001
(4) Optical drive bezel 929158-001
(5) Optical drive bracket 925353-001
20 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel 925335-001
(2) Raw display panel (35.6-cm [14.0-in]) 850886-004
(3) Camera/microphone module
HD 919471-007
VGA 919472-007
(4) Hinge cover
Left 931552-001
Right 931551-001
(5) Hinge Kit (left and right) 925356-001
Display assembly subcomponents 21
Item Component Spare part number
(6) Display cable (includes display panel cable and camera/microphone cable) 925342-001
(7) Antenna: 925314-001
(8) Display enclosure: 929156-001
Miscellaneous parts
Component Spare part number
HP Smart AC adapter (4.5 mm, non-PFC)
65-W, EM, for use in India and the People’s Republic of China 913691-850
45-W 741553-850
Power cord:
For use in Argentina 920688-003
For use in Australia 920688-011
For use in Denmark 920688-007
For use in Europe 920688-005
For use in India 920688-016
For use in Israel 920688-008
For use in Italy 920688-002
For use in Japan 920688-017
For use in North America 920688-001
For use in the People’s Republic of China 920688-014
For use in South Africa 920688-010
For use in South Korea 920688-013
For use in Switzerland 920688-009
For use in Taiwan 920688-015
For use in Thailand 920688-012
For use in the United Kingdom 920688-006
Power adapter
For use in Japan 226768-001
Screw Kit 925375-001
Rubber Feet Kit
22 Chapter 3 Illustrated parts catalog
Loading...