HP 245 G4 Maintenance and Service Guide

HP Notebook (AMD) HP 245 G4 Notebook PC

Maintenance and Service Guide

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Centrino, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: August 2015

First Edition: April 2015

Document Part Number: 808232-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows functionality. See

http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identication .................................................................................................................. 5

Display .................................................................................................................................................................... 5

Right side ............................................................................................................................................................... 6

Left side ................................................................................................................................................................. 8

Top ........................................................................................................................................................................ 10

TouchPad ........................................................................................................................................... 10

Lights ................................................................................................................................................. 11

Buttons .............................................................................................................................................. 12

Keys ................................................................................................................................................... 13

Bottom ................................................................................................................................................................. 14

Labels ................................................................................................................................................................... 15

3 Illustrated parts catalog .............................................................................................................................. 17

Computer major components .............................................................................................................................. 17

Miscellaneous parts ............................................................................................................................................. 21

Display assembly subcomponents ...................................................................................................................... 22

Mass storage devices ........................................................................................................................................... 24

4 Removal and replacement procedures preliminary requirements .................................................................... 25

Tools required ...................................................................................................................................................... 25

Service considerations ......................................................................................................................................... 25

Plastic parts ....................................................................................................................................... 25

Cables and connectors ...................................................................................................................... 25

Drive handling ................................................................................................................................... 26

Grounding guidelines ........................................................................................................................................... 26

Electrostatic discharge damage ........................................................................................................ 26

Packaging and transporting guidelines .......................................................................... 27

Workstation guidelines ................................................................................ 27

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 29

Component replacement procedures .................................................................................................................. 29

Battery ............................................................................................................................................... 30

Optical drive ....................................................................................................................................... 31

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 33

Component replacement procedures .................................................................................................................. 33

Bottom cover ..................................................................................................................................... 34

Hard drive .......................................................................................................................................... 37

eMMC drive ........................................................................................................................................ 39

WLAN module .................................................................................................................................... 41

Memory module ................................................................................................................................ 43

RTC battery ........................................................................................................................................ 44

USB board .......................................................................................................................................... 45

Speakers ............................................................................................................................................ 46

Power button board .......................................................................................................................... 48

Heat sink assembly ........................................................................................................................... 50

Fan ..................................................................................................................................................... 53

System board .................................................................................................................................... 54

TouchPad button board ..................................................................................................................... 59

Display assembly ............................................................................................................................... 60

Power connector cable ...................................................................................................................... 68

7 Using Setup Utility (BIOS) in Windows 7 ......................................................................................................... 69

Starting Setup Utility (BIOS) ................................................................................................................................ 69

Updating the BIOS ................................................................................................................................................ 69

Determining the BIOS version ........................................................................................................... 69

Downloading a BIOS update .............................................................................................................. 69

8 Using Setup Utility (BIOS) in Windows 8.1 ...................................................................................................... 71

Starting Setup Utility (BIOS) ................................................................................................................................ 71

Updating the BIOS ................................................................................................................................................ 71

Determining the BIOS version ........................................................................................................... 71

Downloading a BIOS update .............................................................................................................. 71

9 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 73

Starting Setup Utility (BIOS) ................................................................................................................................ 73

Updating Setup Utility (BIOS) .............................................................................................................................. 73

Determining the BIOS version ........................................................................................................... 73

Downloading a BIOS update .............................................................................................................. 74

Synchronizing a tablet and keyboard (select products only) .............................................................................. 75

10 Backing up, restoring, and recovering in Windows 7 ..................................................................................... 77

Creating backups ................................................................................................................................................. 77

Creating recovery media to recover the original system .................................................................. 77

What you need to know .................................................................................................. 77

Creating the recovery media ........................................................................ 78

Creating system restore points ......................................................................................................... 78

What you need to know .................................................................................................. 78

Creating a system restore point ..................................................................................... 78

Backing up system and personal information .................................................................................. 78

Tips for a successful backup ........................................................................................... 79

What you need to know .................................................................................................. 79

Creating a backup using Windows Backup and Restore ................................................. 79

Restore and recovery ........................................................................................................................................... 80

Restoring to a previous system restore point .................................................................................. 80

Restoring specic les ...................................................................................................................... 80

Restoring specic les using Windows Backup and Restore ......................................... 80

Recovering the original system using HP Recovery Manager .......................................................... 80

What you need to know .................................................................................................. 80

Recovering using HP Recovery partition (select models only) ...................................... 81

Recovering using the recovery media ............................................................................ 81

Changing the computer boot order .............................................................. 81

11 Backing up, restoring, and recovering in Windows 8.1 ................................................................................... 83

Creating recovery media and backups ................................................................................................................ 83

Creating HP Recovery media (select models only) ........................................................................... 83

Using Windows tools ........................................................................................................................................... 84

Restore and recovery ........................................................................................................................................... 84

Recovering using HP Recovery Manager ........................................................................................... 85

What you need to know before you get started ............................................................. 85

Using the HP Recovery partition (select models only) ................................................... 86

Using HP Recovery media to recover .............................................................................. 86

Changing the computer boot order ................................................................................ 86

Removing the HP Recovery partition (select models only) ............................................ 87

12 Backing up, restoring, and recovering in Windows 10 .................................................................................... 89

Creating recovery media and backups ................................................................................................................ 89

Creating HP Recovery media (select products only) ......................................................................... 89

Using Windows tools ........................................................................................................................................... 90

Restore and recovery ........................................................................................................................................... 91

Recovering using HP Recovery Manager ........................................................................................... 91

What you need to know before you get started ............................................................. 91

Using the HP Recovery partition (select products only) ................................................. 92

Using HP Recovery media to recover .............................................................................. 92

Changing the computer boot order ................................................................................ 93

vii

Removing the HP Recovery partition (select products only) ......................................... 93

13 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 95

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 96

14 Specications ............................................................................................................................................ 97

Computer specications ...................................................................................................................................... 97

35.6-cm (14.0-in) display specications ............................................................................................................. 98

Hard drive specications ..................................................................................................................................... 99

DVD±RW SuperMulti DL Drive specications .................................................................................................... 100

15 Statement of Volatility ............................................................................................................................. 101

Non-volatile memory usage .............................................................................................................................. 103

Questions and answers ..................................................................................................................................... 105

16 Power cord set requirements .................................................................................................................... 107

Requirements for all countries .......................................................................................................................... 107

Requirements for specic countries and regions ............................................................................................. 108

17 Recycling ................................................................................................................................................ 111

Index ........................................................................................................................................................... 113

viii

1 Product description

Category Description

Product name HP Notebook

HP 245 G4 Notebook PC

Processors AMD Quad-Core A-Series Accelerated Processor

AMD A8-7410 (2.2-GHz, SC turbo up to 2.5 GHz, 2-MB L2 cache, 1600-MHz, quad, 15W)

AMD A6-6310 (1.8-GHz, SC turbo up to 2.4 GHz, 2-MB L2 cache, 1600-MHz, quad, 15W)

AMD Quad-Core A-Series Processor

AMD A6-5200 processor (2.0-GHz, 2-MB L2 cache, 1600-MHz, quad, 25W)

AMD A4-5000 processor (1.5-GHz, 2-MB L2 cache, 1600-MHz, quad, 15W)

AMD Dual-Core E-Series Processor

AMD E1-6015 processor (1.4-GHz, 1-MB L2 cache, 1333-MHz, dual, 15W)

Chipset AMD Integrated SOC FCH

Graphics Internal graphics:

AMD Radeon™ R5 Graphics (A8 processor)

AMD Radeon R4 Graphics (A6 processor)

AMD Radeon R2 Graphics (E1 processor)

Switchable discrete graphics:

AMD Radeon R5 M330 (Exo PRO) with up to 2048 MB of dedicated video memory (256Mx16 DDR3 900MHz x 4 PCs, 1GHz bridge to 900MHz), TDP 18W

Support HD Decode, DX11, HDMI, and PX7

Panel 35.6-cm (14.0-in), high-denition (HD), WLED, SVA, eDP, BrightView (1366×768) display, at 3.6 mm; typical

brightness: 220 nits

35.6-cm (14.0-in), HD, WLED, BrightView (1366×768) display, slim 3.2 mm, SVA, eDP, TOP (touch on panel); typical brightness: 200 nits

Touchscreen, multitouch enabled

Supports LVDS

Memory Two non-customer-accessible/upgradable memory module slots

DDR3L-1600 dual channel support

One non-customer-accessible/upgradable memory module slot

DDR3L-1600 single channel support

Supports up to 8 GB of system RAM in the following congurations:

●

8192-MB total system memory (8192×1) or (4096×2)

●

6144-MB total system memory (4096×1) + (2048×1)

●

4096-MB total system memory (4096×1) or (2048×2)

Category Description

●

2048-MB total system memory (2048×1)

Supports up to 2 GB max on-board system memory (for models with E1-6010 processors)

DDR3-1333MHz Dual Channel Support (DDR3L-1600MHz bridge to DDR3L-1333MHz)

Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses

Supports the following hard drives:

●

1-TB, 5400-rpm, 9.5-mm

●

750-GB, 5400-rpm, 9.5-mm

●

500-GB, 5400-rpm, 7.0-mm or 9.5-mm

eMMC 32 GB

Optical drive Fixed, serial ATA, 9.5-mm tray load

DVD+/-RW Double-Layer SuperMulti

Supports zero power optical drive

Supports M-disc

Supports conguration without optical drive

Webcam/microphone HP TrueVision HD: HD camera - Fixed (no tilt) + activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per

second

HP Webcam– 640 x 480 by 24 frames per second

Single digital microphone

HP Noise Cancellation enabled

Audio DTS Studio Sound

Dual speakers

Ethernet Integrated 10/100 network interface card (NIC)

Sensor TPM (Trusted Platform Module) 2.0

Wireless Integrated wireless options with single antenna (M.2):

Compatible with Miracast-certied devices

Support for the following WLAN formats:

●

Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter

●

Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter

External media card HP Multi-Format Digital Media Reader

Support SD/SDHC/SDXC

Push-Pull Insertion/Removal

Internal Card One M.2 slot for WLAN

Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz

VGA (Dsub 15 pin) supporting 1920 × 1200 external resolution @ 60Hz

Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video

RJ-45 (Ethernet, includes link and activity lights)

USB 3.0 (1 port; left side)

2 Chapter 1 Product description

Category Description

USB 2.0 (2 ports; 1 left side, 1 right side)

AC Smart Pin adapter plug

Headphone/line in jack

Microphone input jack

Keyboard/pointing devices

Power requirements AC adapters:

4-cell, 41-Whr Li-ion battery

Security Kensington Security Lock

Operating system Preinstalled:

Full-size "island style" keyboard

TouchPad with multi-touch gestures, 2-nger scrolling, and pinch-zoom enabled

Taps enabled by default

Support Windows 8 Modern Trackpad Gestures

65-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in discrete models

45-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in UMA models

65-W EM Smart nPFC, 3 pin, RC 4.5mm connector, 90 degree plug design for use in India/China

1 meter power cord

3-cell, 31-Whr Li-ion battery

TPM 2.0

●

Windows 10

●

Windows 10 Professional

●

Windows 10 Entry Notebook

●

Windows 10 Home Value Notebook

●

Windows 8.1

●

Windows 8.1 CPPP - China only

●

Windows 8.1 Entry Notebook

●

Win8.1 for Value Notebook 64

●

FreeDOS 2.0

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Optical drive

4 Chapter 1 Product description

2 External component identication

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Internal display switch Turns o the display and initiates Sleep if the display is closed while

the power is on.

NOTE: The internal display switch is not visible from the outside of

the computer.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures photographs. Some models allow you to

video conference and chat online using streaming video.

To use the webcam:

Windows 7:

▲

Select Start > All Programs > Communication and Chat > CyberLink YouCam.

Windows 8.1:

▲

From the Start screen, type camera, and then select Camera from the list of applications.

Windows 10:

Display 5

Component Description

(4) Internal microphone Record sound.

(5) WLAN antennas* Send and receive wireless signals to communicate with wireless local

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this document in Windows 8.1:

From the Start screen, type support, and then select the HP Support Assistant app.

‒ or –

From the Windows desktop, click the question mark icon in the notication area, at the far right of the taskbar.

To access this document in Windows 10:

Select Start, select All apps, select HP Help and Support, and then select HP Documentation.

Right side

▲

Type camera in the taskbar search box, and then select Camera.

area networks (WLANs).

Component Description

(1) Power light

(2) Hard drive light

(3) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

(4)

Optical drive Depending on your computer model, reads an optical disc or

6 Chapter 2 External component identication

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display and other components.

●

O: The computer is o or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

●

Blinking white: The hard drive is being accessed.

external drive, printer, scanner or USB hub.

reads and writes to an optical disc.

NOTE: For disc compatibility information, go to the Help and

Support web page. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions.

(5) Optical drive eject button Releases the disc tray.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

Right side 7

Left side

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter/battery light

(3) Vent Enable airow to cool internal components.

(4) External monitor port Connects an external VGA monitor or projector.

(5) RJ-45 (network) jack/status lights Connects a network cable.

(6) HDMI port Connects an optional video or audio device, such as a high-

●

White: The AC adapter is connected and the battery is fully charged.

●

Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is charging.

●

O: The battery is not charging.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.

●

White: The network is connected.

●

Amber: Activity is occurring on the network.

denition television, any compatible digital or audio component, or a high-speed High-Denition Multimedia Interface (HDMI) device.

(7) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,

(8) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

(9) Audio-out (headphone)/Audio-in (microphone)

jack

8 Chapter 2 External component identication

external drive, printer, scanner or USB hub.

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

Component Description

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

To access this document:

Windows 8.1:

From the Start screen, type support, and then select the HP Support Assistant app.

‒ or –

From the Windows desktop, click the question mark icon in the notication area, at the far right of the taskbar.

Windows 10:

Select Start, select All apps, select HP Help and Support, and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audioin (microphone).

Left side 9

Top

TouchPad

Component Description

(1) TouchPad zone Reads your nger gestures to move the pointer or activate items

on the screen.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

10 Chapter 2 External component identication

Lights

Component Description

(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.

(2) Mute light

●

Amber: Computer sound is o.

●

O: Computer sound is on.

Top 11

Buttons

Component Description

(1) Power button

●

When the computer is o, press the button to turn on the computer.

●

When the computer is on, press the button briey to initiate Sleep.

●

When the computer is in the Sleep state, press the button briey to exit Sleep.

●

When the computer is in Hibernation, press the button briey to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineective, press and hold the power button down for at least 5 seconds to turn o the computer.

To learn more about your power settings, see your power options.

Windows 7: Select Start > Control Panel > System and Security > Power Options.

Windows 8.1:

▲

From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the

list of applications.

‒ or –

From the Windows desktop, right-click the Start button, and then select Power Options.

Windows 10:

12 Chapter 2 External component identication

Keys

Component Description

▲

Type power in the taskbar search box, and then select Power and sleep settings.

‒ or –

Right-click the Start button, and then select Power

Options.

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with the esc key, or the spacebar.

(3) Windows key Windows 7: Displays the Windows Start screen.

Windows 8.1: Returns you to the Start screen from an open app

or the Windows desktop.

NOTE: Pressing the Windows key again will return you to the

previous screen.

Windows 10: Opens the Start menu.

NOTE: Pressing the Windows key again will close the Start

menu.

(4) Action keys Execute frequently used system functions.

Top 13

Bottom

Component Description

(1) Battery lock Locks the battery in the battery bay.

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery.

(4) Memory card reader Reads optional memory cards that enable you to store,

manage, share or access information.

To insert a card:

1. Hold the card label-side up, with connectors facing

the computer.

2. Insert the card into the memory card reader, and

then press in on the card until it is rmly seated.

To remove a card:

14 Chapter 2 External component identication

Labels

Component Description

▲

Press in on the card, and then remove it from the slot.

(5) Speakers (2) Produce sound.

The labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

●

Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Component

(1) QPC code

(2) Serial number

(3) Product number

Labels 15

Component

(4) Warranty period

(5) Model number (select models only)

●

Microsoft® Certicate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the physical label. Instead a Digital Product Key is electronically installed.

NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating

systems when a Windows 8 or Windows 8.x operating system is reinstalled using HP-approved recovery methods.

●

Regulatory label(s)—Provide(s) regulatory information about the computer.

●

Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

16 Chapter 2 External component identication

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components 17

Item Component Spare part

number

(1) Display assembly (35.6-cm [14.0-in] HD, anti-glare, touchscreen)

NOTE: For display assembly spare part information, see Display assembly subcomponents on page 22.

(2) Top cover/keyboard (includes touchpad)

NOTE: For a list of country code suxes for the top cover/keyboard spare part numbers listed below,

see Bottom cover on page 34.

For use in all black models (HP Notebook and HP 245 G4 Notebook) 813513-xxx

For use in turbo silver HP Notebook models 813915-xxx

For use in white silver HP Notebook models 813911-xxx

For use in purple HP Notebook models 813913-xxx

For use in blue HP Notebook models 813912-xxx

For use in red HP Notebook models 813914-xxx

(3) Touchpad button board (includes bracket) 813517-001

(4) Power button board (includes cable) 813516-001

(5) Power connector cable 813505-001

(6) System board (includes replacement thermal materials):

All system boards use the following part numbers:

xxxxxx-001: Windows 7 or non-Windows operating systems

xxxxxx-501: Windows 8.1 Standard operating system

xxxxxx-601: Windows 8.1 Professional or Windows 10 operating system

For use in HP Notebook PC models:

Discrete graphics memory, non-touch screen models:

●

AMD A6-6310 processor and 2 GB of discrete graphics memory

UMA graphics memory, non-touch screen models:

●

AMD A8-7410 processor

●

AMD A6-6310 processor 814508-001,

●

AMD A6-5200 processor 823411-001,

●

AMD A4-5000 processor 823410-001,

●

AMD E1-6015 processor 814506-001,

●

AMD E1-6015 processor and 2 GB of integrated system memory 814507-001,

814511-001,

-501

814509-001,

-501

-601

-501

18 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

UMA graphics memory, touch screen models:

●

AMD A8-7410 processor

For use in HP 245 G4 Notebook models:

All HP 245 G4 Notebook model system boards use the following part numbers:

xxxxxx-001: Without the Windows 8.1 operating system

xxxxxx-501: Windows 8.1 Standard

xxxxxx-601: Windows 8.1 Professional

UMA graphics memory

●

AMD A8-7410 processor

814510-001,

-501

814509-001,

-601

(7) Fan 813506-001

Heat sink assembly (includes replacement thermal materials):

(9) For use in models with discrete graphics memory 813508-001

(10) For use in models with UMA graphics memory 813507-001

(11) RTC battery 718440-001

(12) Memory module (DDR3L-1600):

8-GB 693374-005

4 GB 691740-005

2 GB 691739-005

(13) WLAN module:

For use in all models:

●

AMD A6-6310 processor 814508-001,

-501, 601

●

AMD E1-6015 processor 814506-001,

-501, 601

●

Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005

●

Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter 792609-005

For use in HP 245 G4 Notebook models:

(14) USB board (includes cable) 813515-001

(15) Hard drive (SATA; does not include bracket):

1-TB, 5400-rpm, 2.5-inch 778192-001

750 GB, 5400 rpm hard drive, 2.5 inch 778190-001

●

Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005

●

Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 784644-005

NOTE: The hard drive bracket and cable are available using spare part number 813510-001.

Computer major components 19

Item Component Spare part

number

500-GB, 7200-rpm, 7-mm 703267-001

500-GB, 5400-rpm, 7-mm 778186-001

eMMC Drive Kit, 32 GB (HP Notebook models only), includes: 822381-001

(16) Drive bracket

(17) eMMC drive

(18) Speakers (left and right; includes tape) 813524-001

(19) Base enclosure

For use in HP Notebook models:

For use in HP 245 G4 Notebook models:

Rubber Kit (includes rear left and right feet; not illustrated) 813522-001

(20) Battery:

4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001

3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001

(21) Optical drive (DVD+/-RW Double-Layer SuperMulti; includes bracket and bezel)

For use only in HP Notebook models 813514-001

For use only in HP 245 G4 Notebook models 818147-001

●

With an optical drive 813499-001

●

Without an optical drive 813500-001

●

With an optical drive 814809-001

●

Without an optical drive 815226-001

20 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

65-W non-PFC EM (for use in the People’s Republic of China and India only) 714657-001

65-W, non-PFC, 4.5 mm 710412-001

45-W non-PFC, non-slim (for use in all countries and regions except for the People’s Republic of China and India)

Power cord (3-pin, black, 1.0 m):

For use in Argentina 755530-D01

For use in Australia 755530-011

For use in Brazil 755530-202

For use in Europe, the Middle East, and Africa 755530-021

For use in India 755530-D61

For use in Italy 755530-061

For use in Japan 755530-291

For use in North America 755530-001

For use in the People's Republic of China 755530-AA1

For use in South Korea 755530-AD1

For use in Taiwan 755530-AB1

For use in Thailand 755530-201

For use in the United Kingdom and Singapore 755530-031

Rubber Kit (includes front and rear feet) 813522-001

741727-001

Screw Kit 813523-001

Miscellaneous parts 21

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel (includes insulator screws)

For use in HP Notebook models 813501-001

For use in HP 245 G4 Notebook models 815227-001

(2) Raw display panel (35.6-cm [14.0-in], HD, WLED, BrightView; includes insulator screws)

For use in HP Notebook models without a touch screen 813518-001

For use in HP Notebook models with a touch screen 813520-001

For use in HP 245 G4 models 814811-001

Hinges (left and right; includes insulator screws) 813511-001

(3a) Top hinge

(3b) Left and right hinges

(4) Display cable (includes display panel cable and webcam/microphone cable; includes

insulator screws)

Non-touch screen 813503-001

Touch screen 814042-001

22 Chapter 3 Illustrated parts catalog

+ 94 hidden pages