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HP Pavilion ze5300 Notebook PC
HP Pavilion ze5200 Notebook PC
HP Pavilion ze4300 Notebook PC
HP Pavilion ze4200 Notebook PC
HP Pavilion ze4100 Notebook PC
HP nx9010 Notebook PC
HP nx9005 Notebook PC
HP nx9000 Notebook PC
Compaq Evo Notebook N1050v Series
Compaq Evo Notebook N1010v Series
Compaq Presario 2500 Series Mobile PC
Compaq Presario 2100 Series Mobile PC
Compaq Presario 1100 Series Mobile PC
Technology Code KE
Service Manual
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© 2003 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries.
Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.
HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material. The information
in this document is provided “as is” without warranty of any kind, and is subject to change without notice. The
warranties for HP products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
Service Manual
Second Edition April 2003
First Edition January 2003
Document Part Number: 319733-002
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Contents
Product Information...................................................................................................... 1-1
Features .......................................................................................................................................1-48
Operation.....................................................................................................................................1-54
Specifications ..............................................................................................................................1-58
Internal Design ............................................................................................................................ 1-64
Removal and Replacement............................................................................................ 2-1
Disassembly Flowchart .................................................................................................................2-3
Removing the Battery....................................................................................................................2-4
Removing a SDRAM Module.......................................................................................................2-5
Removing the Wireless LAN Mini-PCI Card ...............................................................................2-7
Removing the Hard Disk Drive.....................................................................................................2-9
Replacing Small Parts .................................................................................................................2-11
Removing the Keyboard Cover...................................................................................................2-12
Removing the Speaker Assembly................................................................................................2-15
Removing the Keyboard..............................................................................................................2-16
Removing the Switchboard PCA ................................................................................................2-19
Removing the CD/DVD Drive....................................................................................................2-20
Removing the Display Assembly................................................................................................2-23
Removing the Top Case .............................................................................................................. 2-26
Removing the Floppy Drive........................................................................................................2-32
Removing the Infrared (I/R) PCA ...............................................................................................2-36
Removing the Audio PCA...........................................................................................................2-38
Removing the Heat Sink (with Fan)............................................................................................2-40
Removing the CPU Module ........................................................................................................ 2-44
Removing the RJ11/1394 Connector Module.............................................................................2-48
Removing the Motherboard ........................................................................................................2-50
Replacing Components on a Bottom Case..................................................................................2-59
Repairing the BIOS IC ................................................................................................................2-61
Removing Other Components.....................................................................................................2-63
Troubleshooting and Diagnostics ................................................................................. 3-1
Support by Authorized Service Providers .....................................................................................3-1
Troubleshooting ............................................................................................................................3-2
Diagnostic Tools .........................................................................................................................3-18
Replaceable Parts........................................................................................................... 4-1
Reference Information .................................................................................................. 5-1
Password Removal Policy.............................................................................................................5-1
Hewlett-Packard Display Quality Statement.................................................................................5-2
Service Notes and Obsolete Parts..................................................................................................5-4
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Figures
Figure 1-1. Front View ......................................................................................................................1-48
Figure 1-2. Back View.......................................................................................................................1-49
Figure 1-3. Bottom View ................................................................................................................... 1-50
Figure 1-4. Front View ......................................................................................................................1-51
Figure 1-5. Back View.......................................................................................................................1-52
Figure 1-6. Bottom View ................................................................................................................... 1-53
Figure 1-7. Resetting the Notebook ................................................................................................... 1-57
Figure 1-8. Replaceable Module Diagram.........................................................................................1-64
Figure 2-1. Disassembly Flow .............................................................................................................2-3
Figure 2-2. Removing the Battery .......................................................................................................2-4
Figure 2-3. Removing an SDRAM Module......................................................................................... 2-5
Figure 2-4. Removing an SDRAM Module......................................................................................... 2-6
Figure 2-5. Removing the Mini-PCI Card ...........................................................................................2-7
Figure 2-6. Removing the Mini-PCI Card ...........................................................................................2-8
Figure 2-7. Removing the Hard Disk Drive......................................................................................... 2-9
Figure 2-8. Removing the Hard Disk Drive Tray ..............................................................................2-10
Figure 2-9. Removing the Keyboard Cover....................................................................................... 2-13
Figure 2-10. Disconnecting the Speaker Cable.................................................................................. 2-14
Figure 2-11. Removing the Speaker Assembly..................................................................................2-15
Figure 2-12. Removing the Keyboard................................................................................................2-17
Figure 2-13. Removing the Switchboard PCA ..................................................................................2-18
Figure 2-14. Removing the Switchboard PCA ..................................................................................2-19
Figure 2-15. Removing the CD/DVD Drive......................................................................................2-21
Figure 2-16. Removing the CD/DVD Drive......................................................................................2-22
Figure 2-17. Removing the Display Assembly..................................................................................2-24
Figure 2-18. Removing the Top Case ................................................................................................ 2-27
Figure 2-19. Removing the Top Case Screws....................................................................................2-29
Figure 2-20. Removing the Top Case Screws....................................................................................2-30
Figure 2-21. Removing the Top Case ................................................................................................ 2-31
Figure 2-22. Removing the Floppy Drive..........................................................................................2-33
Figure 2-23. Removing the Floppy Drive..........................................................................................2-35
Figure 2-24. Removing the I/R PCA .................................................................................................2-37
Figure 2-25. Removing the Audio PCA.............................................................................................2-39
Figure 2-26. Removing the Heat Sink (with Fan).............................................................................. 2-40
Figure 2-27. Removing the Heat Sink (with Fan).............................................................................. 2-42
Figure 2-28. Removing the CPU Module .......................................................................................... 2-45
Figure 2-29. Removing the CPU Module .......................................................................................... 2-47
Figure 2-30. Removing the RJ11/1394 Connector Module...............................................................2-49
Figure 2-31. Removing the Motherboard ..........................................................................................2-51
Figure 2-32. Removing the Hard Disk Drive Guide..........................................................................2-53
Figure 2-33. Disconnecting the Motherboard Cables ........................................................................ 2-54
Figure 2-34. Removing the Motherboard ..........................................................................................2-56
Figure 2-35. Example of Serial Number Label.................................................................................. 2-59
Figure 2-36. Replacing the Antennas.................................................................................................2-60
Figure 2-37. Removing a PCMCIA Door..........................................................................................2-60
Figure 2-38. Boot-Block Jumper .......................................................................................................2-62
Figure 3-1. Basic Troubleshooting Steps.............................................................................................3-2
Figure 4-1. Exploded View..................................................................................................................4-2
Figure 4-2. Exploded View..................................................................................................................4-3
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Tables
Table 1-1. Notebook Products .............................................................................................................1-1
Table 1-2. Product Comparisons........................................................................................................ 1-43
Table 1-3. Activating Power Modes ..................................................................................................1-54
Table 1-4. Main Status Lights (front of notebook) ............................................................................1-55
Table 1-5. Keyboard Status Lights.....................................................................................................1-55
Table 1-6. Fn Hot Keys......................................................................................................................1-56
Table 1-7. Specifications....................................................................................................................1-58
Table 1-8. Accessories .......................................................................................................................1-62
Table 1-9. Functional Structure Description......................................................................................1-65
Table 2-1. Removal Cross-Reference ..................................................................................................2-1
Table 2-2. Required Equipment ...........................................................................................................2-2
Table 2-3. Recommended Screw Torque Values.................................................................................2-2
Table 2-4. Replacing Small Parts....................................................................................................... 2-11
Table 2-5. Removing Components ....................................................................................................2-63
Table 3-1. ASP Support Options..........................................................................................................3-1
Table 3-2. Scope of Diagnostic Tools..................................................................................................3-5
Table 3-3. Troubleshooting Suggestions .............................................................................................3-6
Table 3-4. POST Terminal-Error Beep Codes ...................................................................................3-20
Table 3-5. POST Messages ................................................................................................................3-23
Table 3-6. Sycard PCCtest Commands..............................................................................................3-25
Table 3-7. BIOS Setup Menus and Parameters..................................................................................3-27
Table 4-1. Replaceable Parts................................................................................................................4-4
Table 4-2. Accessory Replaceable Parts ............................................................................................4-12
Table 4-3. Part Number Reference.....................................................................................................4-13
Table 5-1. LCD Guidelines..................................................................................................................5-3
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