HP Console Management Controller, 203039-B21 User Manual
Console Management Controller
User Guide
Second Edition (July 2001)
Part Number 218258-002
Compaq Computer Corporation
Notice
© 2001 Compaq Computer Corporation
Compaq, Compaq Insight Manager and the Compaq logo Registered in U.S. Patent and Trademark
Office.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States and other
countries.
Intel is a trademark of Intel Corporation in the United States and other countries.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq service tool software, including associated documentation, is the property of and contains
confidential technology of Compaq Computer Corporation. Service customer is hereby licensed to use
the software only for activities directly relating to the delivery of, and only during the term of, the
applicable services delivered by Compaq or its authorized service provider. Customer may not modify
or reverse engineer, remove, or transfer the software or make the software or any resultant diagnosis or
system management data available to other parties without Compaq’s or its service provider’s consent.
Upon termination of the services, customer will, at Compaq’s or its service provider’s option, destroy
or return the software and associated documentation in its possession.
Compaq Console Management Controller User Guide
Second Edition (July 2001)
Part Number 218258-002
Contents
About This Guide
Text Conventions.......................................................................................................vii
Symbols in Text....................................................................................................... viii
Symbols on Equipment............................................................................................ viii
Rack Stability .............................................................................................................ix
Getting Help ................................................................................................................x
Compaq Technical Support ..................................................................................x
Compaq Website...................................................................................................x
Compaq Authorized Reseller................................................................................x
Chapter 1
Overview
Compaq Console Management Controller............................................................... 1-2
General Description................................................................................................. 1-2
Standard CMC Features........................................................................................... 1-3
Communications Ports...................................................................................... 1-4
Compaq Intelligent Rack Manager Lite............................................................ 1-4
Front Panel............................................................................................................... 1-5
Front Panel Controls......................................................................................... 1-6
Front Panel LEDs ............................................................................................. 1-6
Rear Panel................................................................................................................ 1-7
Chapter 2
Installation
Installation Requirements ........................................................................................ 2-2
Items supplied with the basic CMC Kit............................................................ 2-2
Items not supplied with the CMC Kit............................................................... 2-6
iv Compaq Console Management Controller User Guide
Installation Procedures............................................................................................. 2-7
Installing the Standard Sensors......................................................................... 2-8
Connecting the Cord Retention Bracket ......................................................... 2-17
Connecting the Sensors to the CMC............................................................... 2-18
Connecting the Fan Assemblies...................................................................... 2-19
Connecting the Input Power Cord to the CMC............................................... 2-20
Connecting the CMC to Utility Power............................................................ 2-21
Connecting the Network Cable....................................................................... 2-22
Securing Cables to the CMC........................................................................... 2-22
Mounting the CMC in the Rack...................................................................... 2-23
Powering on the CMC .................................................................................... 2-23
Configuring the CMC ..................................................................................... 2-24
Using the Front Serial Port ............................................................................. 2-25
Installation Completion.......................................................................................... 2-25
Chapter 3
Operation
LCD Menu ............................................................................................................... 3-2
Status Menu ...................................................................................................... 3-3
System Information Menu ................................................................................ 3-4
Setup Menu....................................................................................................... 3-5
Alert Handling ......................................................................................................... 3-6
Silencing an Audible Alarm.............................................................................. 3-7
Deactivating an Alarm Relay............................................................................ 3-7
Chapter 4
Software
Compaq Intelligent Rack Manager Lite Software.................................................... 4-1
System Requirements............................................................................................... 4-2
Preinstallation Tasks ................................................................................................ 4-2
Software Installation ................................................................................................ 4-3
Uninstalling the Software ................................................................................. 4-4
Accessing the Software..................................................................................... 4-4
Logging In to the Software ............................................................................... 4-5
Screen Layout .......................................................................................................... 4-5
Software Settings ..................................................................................................... 4-6
Add/Remove Device Screen............................................................................. 4-7
Messaging Setup Screen ................................................................................... 4-8
Email Setup Screen........................................................................................... 4-9
Pager Setup Screen ......................................................................................... 4-10
Change Password Screen................................................................................ 4-11
Device Configuration............................................................................................. 4-12
CMC Properties Screen .................................................................................. 4-13
Sensor Setup Screen ....................................................................................... 4-15
Accessory Setup Screen.................................................................................. 4-16
Threshold Configuration Screen..................................................................... 4-18
Alert Handling Screen .................................................................................... 4-19
Manual Control Screen................................................................................... 4-20
Log Screen...................................................................................................... 4-22
Device Monitoring................................................................................................. 4-22
Active Alarms Screen..................................................................................... 4-23
Device Home Screen ...................................................................................... 4-24
Terminal Program Operation................................................................................. 4-26
Starting HyperTerminal.................................................................................. 4-26
Navigating Menus........................................................................................... 4-27
Chapter 5
Troubleshooting
Troubleshooting During Startup .............................................................................. 5-2
Troubleshooting After Startup................................................................................. 5-3
Repairing the CMC.................................................................................................. 5-3
About This Guide v
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers .....................................................A-1
Federal Communications Commission Notice ........................................................A-2
Class A Equipment...........................................................................................A-2
Class B Equipment ...........................................................................................A-3
Modifications....................................................................................................A-4
Canadian Notice (Avis Canadien) ...........................................................................A-4
Class A Equipment...........................................................................................A-4
Class B Equipment ...........................................................................................A-4
European Union Notice ...........................................................................................A-5
Japanese Notice .......................................................................................................A-5
China Taiwan Notice................................................................................................A-5
vi Compaq Console Management Controller User Guide
Appendix B
Electrostatic Discharge
Grounding Methods .................................................................................................B-2
Appendix C
Specifications
Specifications...........................................................................................................C-2
Appendix D
Pin Layout Configuration
Compaq CMC ......................................................................................................... D-1
Index
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
USER INPUT User input appears in a different typeface and in
About This Guide
two keys indicates that they should be pressed
simultaneously.
uppercase.
FILENAMES Filenames appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type
Enter When you are instructed to enter information, type
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
viii Compaq Console Management Controller User Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings
are not observed. Review the documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do
not open this enclosure.
This symbol on an RJ-45 receptacle indicates a Network Interface
Connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into
this receptacle.
This symbol indicates the presence of a hot surface or hot component. If
this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
Important Safety Information
Before installing this product, read the Important Safety Information guide
provided in the Console Management Controller (CMC) Kit.
About This Guide ix
Rack Stability
WARNING: Make sure that the rack containing the CMC is stable. The following
conditions must be met:
■ The leveling feet are extended to the floor.
■ The full weight of the rack rests on the leveling feet.
■ The stabilizing feet are attached to the rack if it is a single-rack
installation.
■ The racks are coupled together in multiple-rack installations.
■ A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
x Compaq Console Management Controller User Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1-800-652-6672 (1-800-OK-COMPAQ)
day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website at
http://www.compaq.com.
Be sure to have the following information available before calling Compaq:
■ Technical support registration number (if applicable)
■ Product serial number(s)
■ Product model name(s) and number(s)
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
■ Detailed, specific questions
Compaq Website
For more information on Compaq products, access the Compaq website at
www.compaq.com.
1
. This service is available 24 hours a
Compaq Authorized Reseller
For the name of the nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, access the Compaq website at www.compaq.com.
1
For continuous quality improvement, calls may be recorded or monitored.
This chapter contains information on the following topics:
■ Compaq Console Management Controller
■ General description
■ Standard CMC features
■ Front panel
■ Rear panel
Chapter 1
Overview
1-2 Compaq Console Management Controller User Guide
Compaq Console Management Controller
The Console Management Controller (CMC) offers one model, part number
203039-B21. This unit is rack-mountable and is Worldwide voltage adaptable.
General Description
The CMC is a rack-mounted device intended to monitor and control the
environment within a single-rack or multiple-rack suites. The system consists
of a CMC, several sensors, and the Compaq Intelligent Rack Manager Lite
software. With the software, you can easily configure the CMC, remotely
receive system status and alerts, and initiate planned actions. Optional sensor
kits are available to expand the capabilities of the CMC and include additional
temperature, humidity, vibration and intrusion sensors, as well as smoke
detection and electronic door locks.
A number of sensors can be connected to the CMC to monitor temperature,
humidity, smoke, mechanical shock/vibration, and security. With the proper
setup, the system can:
■ Monitor voltage within the rack.
■ Monitor temperature within the rack
■ Monitor humidity levels in the rack.
■ Detect whether rack doors are open or closed.
■ Detect someone tampering with the rack.
■ Detect smoke within the rack.
■ Remotely lock and unlock the rack doors.
The system can be programmed with thresholds for the sensors to trigger
alarms, and programmed to take action on those alarms. For example, from the
Console, the CMC can be programmed to turn the rack fans on when the rack
temperature is too warm or turn the rack fan assemblies off if smoke is
detected. Should an unauthorized person attempt to enter the rack, the system
may sound an audible alarm, send an alert message to the Console, send an
e-mail, send a page, or activate an alarm relay switch connected to some
device set up by the user, such as a siren, or rotating light.
Standard CMC Features
■ 1U design
■ Ethernet communications port for data exchange with a host computer
■ Four analog inputs:
G Two temperature inputs
G One humidity input
G One voltage monitor for AC mains
■ Two programmable fan output power controls
■ Eight discrete inputs
G Four intrusion inputs
G One smoke input
G One mechanical shock/vibration input
G Two Auxiliary (AUX) inputs
■ Two electronic door lock controls
Overview 1-3
■ Easy configuration via:
G Compaq Intelligent Rack Manager Lite
G Serial port on front panel
G SNMP - TCP/IP
G User inputs on front panel
■ Audible and visual alarm indicators
■ Monitoring of up to two racks
■ Two user-programmable alarm outputs, for rotating lights or other alarm
devices (not included)
NOTE: If the external temperature sensors are not connected, the internal temperature of
the unit will be displayed.
1-4 Compaq Console Management Controller User Guide
Communications Ports
The communications port for data exchange with the host computer consists of
an Ethernet port (RJ-45) using SNMP communication.
The serial communication port (RJ-11) allows for the use of a VT100/Xmodem device.
Compaq Intelligent Rack Manager Lite
With each CMC, Compaq supplies a CD containing Intelligent Rack Manager
Lite software. This software permits the administrator to monitor and manage
the rack environment through the Internet using Internet Explorer.
Software capabilities include the following:
■ Configuring the CMC
■ Monitoring the following sensors:
G Input voltage
G Temperature (up to two)
G Humidity
G Smoke
G Mechanical shock/vibration
G Intrusion (up to four doors)
■ Controlling door locks for one or two racks
■ Activating relay controls
■ Activating and monitoring up to two rack fan arrays
■ Logging all events
■ Sending a Windows message
■ Sending an email message
■ Sending a pager notification
Front Panel
The CMC is rack-mountable in a 1U configuration.
Overview 1-5
21 643
Figure 1-1. Front panel configuration
CMC Front Panel
Alarm LED
Network LED
Serial communication LED
Serial communication port (RJ-11)
Escape button
Scroll up button
Enter/Alarm silence button
LCD display
Power LED
Power button
8 9 10
75
Table 1-1
1-6 Compaq Console Management Controller User Guide
Front Panel Controls
The CMC front panel includes the controls required to:
■ Power the unit On or Off.
■ Scroll through LCD menus.
■ Select LCD menu items.
■ Silence audible alarms and deactivate alarm relays (if these features are
enabled in the control software).
NOTE: For information about changing the configuration on the CMC, or to check the
current configuration, see Chapter 4, “Software.”
Front Panel LEDs
Each LED is described in the following table. See Table 1-1 for reference.
Table 1-2
Front Panel LEDs
LED Reference Color Meaning
NOTE: Alarm status may be viewed in the LCD display () or the system console.
Alarm LED Red General alarm indicator (blinking).
Orange Warning (intrusion alert/temperature warning).
Green No alarm.
Network LED Green Normally On. Blinking indicates activity.
Serial
Communication
LED
Power LED Green Power On.
Green Normally Off. Blinking indicates communication.
Rear Panel
The CMC features the following rear panel configuration:
Overview 1-7
1 2 3 4 5 7 159 11 13
6 181614
Figure 1-2. Rear panel configuration
211917
10 128
20
1-8 Compaq Console Management Controller User Guide
Description Type of connector
Main power input AC input (IEC 320-10A)
Input voltage monitor / Power
input for Fan #1 and #2
Fan #1 Power output for fan #1 (IEC 320–10A)
Fan #2 Power output for fan #2 (IEC 320–10A)
Relay #1 Alarm relay (RJ-12)
Relay #2 Alarm relay (RJ-12)
Intrusion sensor #1 Discrete input (RJ-12)
Intrusion sensor #2 Discrete input (RJ-12)
Intrusion sensor #3 Discrete input (RJ-12)
Intrusion sensor #4 Discrete input (RJ-12)
Smoke sensor Discrete input (RJ-12)
Shock/vibration sensor Discrete input (RJ-12)
Lock #1 Discrete output (RJ-12)
Lock #2 Discrete output (RJ-12)
Auxiliary 1 Discrete input (RJ-12)
Auxiliary 2 Discrete input (RJ-12)
Temperature sensor #1 Analog input (RJ-12)
Temperature sensor #2 Analog input (RJ-12)
Humidity sensor Analog input (RJ-12)
2
C port I2C communications (RJ-45)
I
Ethernet port 10BaseT (RJ-45)
Table 1-3
CMC Rear Panel
AC input (IEC 320-10A)
This chapter provides information on the following topics:
■ Installation requirements
■ Installation procedures
■ Powering on the CMC
■ Completing the installation
Chapter 2
Installation
2-2 Compaq Console Management Controller User Guide
Installation Requirements
This section lists items required to install the CMC.
Items supplied with the basic CMC Kit
The CMC Kit (Compaq Part Number 203039-B21) contains the following
components:
Hardware
Figure 2-1. CMC kit contents (hardware)
Console Management
Controller
Network cable
(RJ-45 to RJ-45)
RJ-12 to pigtail cables for relay
ports
Jumper power cords for fan
arrays and for main input
power via UPS (IEC 320 to 320)
Installation 2-3
Input power cord
(country-specific)
Tie wraps
Voltage monitor cord/fan input
cord (country-specific)
Screws, washers and cage
nuts
Serial communication cable
Intrusion sensors (2 sets)
(RJ-11 to DB-9)
Sensor cable
Sensor cable
Sensor cable
Double-sided tape
Cord management clips
Temperature sensor
Cord retention bracket
Software/Reference Material
■ Important Safety Information guide to be reviewed before installing this
product
■ Power Products Documentation CD
■ Compaq Intelligent Rack Manager Lite CD
■ Compaq Console Management Controller User Guide
■ Warranty information
2-4 Compaq Console Management Controller User Guide
Optional Sensor Kit, with assorted cable lengths
Compaq Part Number 203039-B22
(sold separately)
Figure 2-2. Optional sensor kit content
Temperature sensor
Sensor cable
Sensor cable
Sensor cable
Sensor cable
Humidity sensor
Humidity sensor bracket
Screws and cage nuts
Tie wraps
Shock/vibration sensor
Intrusion sensors (2 sets)
Double sided tape
Cord management clips
Optional Smoke Sensor Kit
Compaq Part Number 203039-B24
Installation 2-5
(sold separately)
Figure 2-3. Optional smoke sensor kit contents
Smoke sensor
Sampling tube sections
Tube couplings
End cap
Screws
Sampling tube bracket
Optional Door Locking Kit
Compaq Part Number 203039-B23
(sold separately)
2-6 Compaq Console Management Controller User Guide
Items not supplied with the CMC Kit
Tools
■ A medium flat-bladed screwdriver and a #2 Phillips screwdriver
■ Cage nut-fitting tool (supplied with the Compaq rack)
IMPORTANT: Only use the power cords supplied with the CMC. If the CMC does not
include a power cord that is suitable for your application, contact an authorized Compaq
service representative to obtain the appropriate power cord. Refer to the “Precautions for
Power Products” section of Important Safety Information (guide included with the CMC
Kit.)
Installation Procedures
This section provides installation steps to install the CMC.
1. Attach the cord retention bracket to the CMC.
2. Install the sensors in the racks.
3. Connect the sensors to the CMC unit.
4. Connect the main input power cord to the CMC, or if an Uninterruptible
Power System (UPS) will be used for main power, connect the power
jumper cord to the CMC.
5. Connect the input power/voltage monitor cord to the CMC.
6. Connect jumper power cords to the fan assemblies.
7. Secure the cables to the cord retention bracket.
8. Mount the CMC in the rack.
9. Plug the input power cord to a UPS or AC power source.
10. Plug the fan input power cord to an AC source.
11. Secure the cables to the rack.
Installation 2-7
12. Power up the CMC.
13. Set the initial configuration using the front panel controls.
14. Insert the software CD.
2-8 Compaq Console Management Controller User Guide
Installing the Standard Sensors
The sensor cables may be routed through the rack and then attached to the rack
by using the stick-on cable management clips or tie wraps.
Temperature Sensor
The temperature sensor can be installed on the ceiling of the rack, towards the
rear, or near the most temperature-sensitive component in the rack.
Figure 2-4. Installing the temperature sensor
Intrusion Sensor
Intrusion Sensor
An intrusion sensor consists of two parts:
■ A magnet
■ An electrical switch
1. The magnet should be installed on the inside of the rack door and the
electrical switch on the rack as shown in the following instructions.
Make sure the magnet and switch align with each other and allow
sufficient clearance for the doors to close.
Installation 2-9
2. The intrusion sensors should be installed on the front door
as well as the rear door
1 2
Figure 2-5. Installing the intrusion sensor in the 9000 series rack
.
of the rack,
2-10 Compaq Console Management Controller User Guide
1 2
Figure 2-6. Installing the intrusion sensor in the 7000 series rack
To connect a series of intrusion sensors to the same CMC port, remove the
plug shipped in the sensor and connect the cable from an additional intrusion
sensor, as shown below.
21
Figure 2-7. Intrusion sensor
Installing the Optional Sensors
Temperature sensor
■ The optional temperature sensor should be installed on the ceiling of the
second rack, towards the rear. (See Figure 2-4)
Intrusion sensor
■ The optional intrusion sensors should be mounted on the doors of the
second rack. (See Figures 2-5 and 2-6)
Installation 2-11
2-12 Compaq Console Management Controller User Guide
Humidity sensor
■ The optional humidity sensor should be installed as follows:
a. Install the bracket for the humidity sensor
to the rack using the
larger screws.
b. Fasten the sensor unit
c. Snap the cover
d. Connect the sensor cable
2
3
Figure 2-8. Installing the humidity sensor in the 9000 series rack
to the bracket using the smaller screws.
over the sensor unit.
to the sensor unit.
4
1
2
3
Figure 2-9. Installing the humidity sensor in the 7000 series rack
4
1
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