HP 18-1000, 18-1200, 18-2200, 18-3200 Getting Started Manual
Getting Started
Quick Setup
HP Consumer PCs
Copyright and License
© Copyright 2011 Hewlett-Packard Development
Company, L.P. The information contained herein
is subject to change without notice.
The only warranties for Hewlett-Packard products
and services are set forth in the express
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
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reliability of its software on equipment that is not
furnished by HP.
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that is protected by copyright. No part of this
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Warranty Print on Demand Statement
You can find the expressly provided HP Limited
Warranty applicable to your product in the start
menu on your PC and/or in the CD/DVD
provided in the box. For some countries/regions,
a printed HP Limited Warranty is provided in the
box. In countries/regions where the warranty is
not provided in printed format, you may request
a printed copy from
hp.com/go/orderdocuments
or write to HP at: Hewlett-Packard, MS POD,
11311 Chinden Blvd., Boise, ID 83714, U.S.A.;
Hewlett Packard, POD, P.O. Box 200,
Alexandra Post Office, Singapore 911507.
Please include your product name, warranty
period, name, and postal address.
Table of contents
1 Getting information ............................................................................. 1
2 Setting up your computer .................................................................... 3
Connecting to the Internet ........................................................................ 4
3 Setting up additional features .............................................................. 6
Using Beats Audio™ (select models only) .................................................. 6
Using the HDMI port controls (select models only) ...................................... 6
4 Maintaining your computer ................................................................. 7
Cleaning procedures .............................................................................. 7
5 Troubleshooting ................................................................................... 9
Computer does not start .......................................................................... 9
Power ................................................................................................. 11
Display (monitor) .................................................................................. 11
Keyboard and mouse (general) .............................................................. 12
Keyboard and mouse (wireless) ............................................................. 13
Speakers and sound ............................................................................. 14
Internet access ..................................................................................... 14
Software troubleshooting ....................................................................... 15
6 Support information .......................................................................... 18
Ways to get help ................................................................................. 18
Where to get help ................................................................................ 18
Customer support for repairs ................................................................. 19
Before upgrading your hardware ........................................................... 19
ENWW iii
iv ENWW
1 Getting information
Type of information Where to find
●
Set up your computer. Quick Setup (this Guide)
●
Use the computer.
●
Connect to the Internet.
Quick Setup (this Guide)
●
Recover factory settings. Troubleshooting and Maintenance Guide on your computer. At the bottom
of your screen, click on Start, then click HP Help and Support and HP
User Manuals.
●
See how-to videos about using
the features of your computer.
Visit
http://www.hp.com/supportvideos (English only)
●
Learn how to use the Microsoft
Windows 7 operating system.
●
Find Windows 7 password
information.
●
Find links to driver updates.
●
Read frequently asked
questions.
Help and Support
Click Start, and then click Help and Support or visit
http://www.hp.com/go/win7.
Windows 7 troubleshooting tools
1. Click Start, click Control Panel, and then click System and
Security.
2. Under Action Center, click Find and fix problems
(troubleshooting).
●
Troubleshoot the most common
computer hardware and
software issues.
Troubleshooting and Maintenance Guide on your computer. At the bottom
of your screen, click on Start, then click HP Help and Support and HP
User Manuals.
●
Find electronic user guides
and specifications for your
computer model.
●
Order parts and find
additional troubleshooting
help.
HP Support website:
http://www.hp.com/support
●
Upgrade or replace
components of your computer.
Upgrading and Servicing Guide
HP Support website:
http://www.hp.com/support
ENWW 1
Type of information Where to find
●
Find computer warranty
information.
●
Get technical support.
Limited Warranty and Support Guide or the Warranty and Support
Information included with your computer.
Or
Click Start, click All Programs, and then click HP User Manuals.
●
Get up-to-date information and
help from the Windows
community.
http://www.hp.com/support/consumer-forum
●
Connect to a TV. Watching and Recording TV
Click Start, click All Programs, and then click HP User Manuals.
If the guide is not available there, visit
http://www.hp.com/support
●
Get special utilities for
computer owners.
PC Help & Tools folder
Click Start, click All Programs, and then click PC Help & Tools.
●
Maintain your computer. HP Support Assistant — Maintains your computer performance and resolve
problems faster by using automated updates, on-board diagnostics, and
guided assistance.
Click Start, click All Programs, click HP, and then click HP Support
Assistant.
Troubleshooting and Maintenance Guide
Click Start, click HP Help and Support, and then click HP User
Manuals.
Maintaining Your Computer (this Guide)
●
Find safety and regulatory
notices.
Safety & Regulatory Information
Click Start, click HP Help and Support, and then click HP User
Manuals or visit
http://www.hp.com/support.
●
Find ergonomic information. Safety & Comfort Guide
Click Start, click HP Help and Support, and then click HP User
Manuals or visit
http://www.hp.com/ergo.
2 Chapter 1 Getting information ENWW
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