HP 17 Laptop PC, 17g Laptop PC, 17q Laptop PC Maintenance and Service Guide
HP 17 Laptop PC
HP 17g Laptop PC
HP 17q Laptop PC
Maintenance and Service Guide
© Copyright 2017, 2108 HP Development
Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Windows is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support, and select your country. Select Find
your product, and then follow the on-screen
instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Third Edition: April 2018
Second Edition: August 2017
First Edition: April 2017
Document Part Number: 926124-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 7
Right side ............................................................................................................................................................... 7
Left side ................................................................................................................................................................. 8
Display .................................................................................................................................................................... 9
Keyboard area ...................................................................................................................................................... 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Button ................................................................................................................................................ 12
Special keys ....................................................................................................................................... 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 24
Mass storage devices ........................................................................................................................................... 25
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ........................................................................................................ 28
Packaging and transporting guidelines .......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Battery ............................................................................................................................................... 32
Optical drive ....................................................................................................................................... 34
v
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 37
Component replacement procedures .................................................................................................................. 37
Display subcomponents (bezel, webcam, panel) ............................................................................. 37
Bottom cover ..................................................................................................................................... 41
Hard drive .......................................................................................................................................... 43
WLAN module .................................................................................................................................... 45
RTC battery ........................................................................................................................................ 47
Memory module ................................................................................................................................ 48
Solid-state drive ................................................................................................................................ 50
Solid-state drive holder and board ................................................................................................... 51
Optical drive connector ..................................................................................................................... 53
TouchPad click board ......................................................................................................................... 54
TouchPad board ................................................................................................................................. 55
USB board .......................................................................................................................................... 56
Speakers ............................................................................................................................................ 57
Fan ..................................................................................................................................................... 58
Heat sink assembly ........................................................................................................................... 59
System board .................................................................................................................................... 64
Display assembly ............................................................................................................................... 67
Power button board .......................................................................................................................... 79
Power connector ............................................................................................................................... 80
Top cover/keyboard ........................................................................................................................... 81
7 Using Setup Utility (BIOS) ............................................................................................................................. 83
Starting Setup Utility (BIOS) ................................................................................................................................ 83
Updating Setup Utility (BIOS) .............................................................................................................................. 83
Determining the BIOS version ........................................................................................................... 83
Downloading a BIOS update .............................................................................................................. 84
8 Backing up, restoring, and recovering ........................................................................................................... 85
Creating recovery media and backups ................................................................................................................ 85
Creating HP Recovery media (select products only) ......................................................................... 85
Using Windows tools ........................................................................................................................................... 86
Restore and recovery ........................................................................................................................................... 87
Recovering using HP Recovery Manager ........................................................................................... 87
What you need to know before you get started ............................................................. 87
Using the HP Recovery partition (select products only) ................................................. 88
Using HP Recovery media to recover .............................................................................. 88
Changing the computer boot order ................................................................................ 89
Removing the HP Recovery partition (select products only) ......................................... 89
vi
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 91
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 92
10 Specications ............................................................................................................................................ 93
Computer specications ...................................................................................................................................... 93
43.9-cm (17.3-in) display specications ............................................................................................................. 94
Hard drive specications ..................................................................................................................................... 94
M.2 solid-state drive specications .................................................................................................................... 95
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 96
11 Power cord set requirements ...................................................................................................................... 97
Requirements for all countries ............................................................................................................................ 97
Requirements for specic countries and regions ................................................................................................ 98
12 Recycling ................................................................................................................................................ 101
Index ........................................................................................................................................................... 103
vii
viii
1 Product description
Category Description UMA Discrete
R17M-
M1-30 2GB
Product name HP 17 Laptop PC √ √ √ √
Model numbers: 17-bs000 – 17-bs099 √ √ √ √
HP 17g Laptop PC √ √ √ √
Model numbers: 17-br000 – 17-br099 √ √ √ √
HP 17q Laptop PC √ √ √ √
Model numbers: 17-bu000 – 17-bu099 √ √ √ √
HP 17 Laptop PC √ √ √ √
Model numbers: 17-bs100 – 17-bs199 √ √ √ √
HP 17g Laptop PC √
Model numbers: 17-br100 – 17-br199 √
HP 17q Laptop PC √
Model numbers: 17-bu100 – 17-bu199 √
Processors 8th generation Intel® Core™ processors √
Intel Core i5-8250U (1.6-GHz, turbo up to 3.4 GHz, 6-MB
L3 cache, 2400-MHz, quad, 15W)
√ √ √
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
7th generation Intel Core processors √ √ √
Intel Core i7-7500U (2.7-GHz, turbo up to 3.5 GHz, 4-MB
L3 cache, 2133-MHz, dual, 15W)
Intel Core i5-7200U (2.5-GHz, turbo up to 3.1 GHz, 3-MB
L3 cache, 2133-MHz, dual, 15W)
Intel Core i3-7100U (2.4-GHz, 3-MB L3 cache, 2133-MHz,
dual, 15W)
Intel Core i3-6006U (2.0-GHz, 3-MB L3 cache, 2133-MHz,
dual, 15W)
Intel Pentium® and Celeron® processors √ √
Intel Pentium N4200 (1.1-GHz, turbo up to 2.5 GHz, 2-MB
L3 cache, 1866-MHz, quad, 6W)
Intel Pentium N3710 (1.6-GHz, turbo up to 2.56 GHz, 2-MB
L3 cache, 1600-MHz, quad, 6W)
Intel Celeron N3350 (1.1-GHz, turbo up to 2.4 GHz, 2-MB
L3 cache, 1866-MHz, quad, 6W)
Intel Celeron N3060 (1.6-GHz, turbo up to 2.48 GHz, 2-MB
L3 cache, 1600-MHz, quad, 6W)
√ √ √
√ √ √
√
√ √
√ √
√ √
√
√
1
Category Description UMA Discrete
R17M-
M1-30 2GB
Graphics Internal graphics √
Intel UHD Graphics 620 √
Intel HD Graphics 620 √ √ √ √
Intel HD Graphics 520 √ √
Intel HD Graphics 505 √ √
Intel HD Graphics 405 √ √
Intel HD Graphics 500 √
Intel HD Graphics 400 √
Switchable discrete graphics √ √
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
AMD Radeon™ M530 R17M-M1-70 with 4096 MB or 2048
GB of dedicated video memory
AMD Radeon M520 R17M-M1-30 with 2048 MB of
dedicated video memory
Support HD Decode, DX12, and HDMI √ √ √ √
Support Optimus √ √ √ √
Panel 16:9 Ultra Wide Aspect Ratio, 43.9-cm (17.3-in), WLED,
at-at (4.0 mm), eDP
HD+, SVA, BrightView, (1600×900); typical brightness: 220
nits (non-touch panel)
HD+, SVA, antiglare (1600×900), typical brightness: 220
nits (non-touch panel)
HD+, UWVA, BrightView, (1920×1080); typical brightness:
220 nits (touch panel)
FHD, UWVA, antiglare (1920×1080), typical brightness:
300 nits (non-touch panel)
Memory One SODIMM slot - non-customer accessible / non-
upgradeable
DDR3L-1600-MHz single channel support √ √
Two SODIMM slots - non-customer accessible / nonupgradeable
√ √
√
√ √ √ √
√ √ √ √
√ √ √ √
√ √ √ √
√ √ √ √
√ √
√ √ √ √
DDR4-2400-MHz dual channel support √
DDR4-2133-MHz dual channel support √ √ √ √
DDR3L-1600-MHz dual channel support √ √
Supports up to 16 GB of system RAM in the following
congurations:
●
●
2 Chapter 1 Product description
√ √ √ √
16384-MB total system memory (8192×2) √ √ √ √
12288-MB total system memory (8192×1)
+ (4096×1)
√ √ √ √
Category Description UMA Discrete
R17M-
M1-30 2GB
●
8192-MB total system memory (8192×1) or
(4096×2)
●
6144-MB total system memory (4096×1) + (2048×1) √ √ √ √
●
4096-MB total system memory (4096×1) √ √ √ √
√ √ √ √
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5 mm (.37
in) and 7.2 mm (.28 in) thicknesses
7.2mm/9.5 mm share the same bracket √ √ √ √
Single HDD congurations: √ √ √ √
2-TB, 5400-rpm, 7.2 mm/9.5 mm √ √ √ √
1-TB, 5400-rpm, 7.2 mm/9.5 mm √ √ √ √
500-GB, 5400-rpm, 7.2 mm √ √ √ √
M.2 SATA-3 solid-state drive: √ √ √ √
256-GB √ √ √ √
128-GB √ √ √ √
M.2 SATA congurations (TLC): √ √ √ √
512-GB √ √ √ √
256-GB √ √ √ √
128-GB √ √ √ √
Hard drive + solid-state drive congurations: √ √ √ √
1-TB, 5400-rpm, 9.5-mm hard drive + 128-GB M.2 SATA-3
solid-state drive
√ √ √ √
√ √ √ √
Fixed optical
drive
Camera and
microphone
Audio HP Audio Control √ √ √ √
Fixed, serial SATA, 9.0-mm tray load √ √ √ √
DVD+/-RW Double-Layer SuperMulti writer √ √ √ √
Supports zero power optical drive √ √ √ √
Supports M-disc √ √ √ √
HP TrueVision HD √ √ √ √
HD camera (xed, no tilt with activity LED, USB 2.0, BSI
sensor, f2.0, 720p by 30 frames per second)
Single digital microphone √ √ √ √
HP Camera: √ √ √ √
VGA camera, indicator LED, USB 2.0, f2.4, 480p by 30
frames per second
Single digital microphone √ √ √ √
Dual speakers √ √ √ √
√ √ √ √
√ √ √ √
3
Category Description UMA Discrete
R17M-
M1-30 2GB
Ethernet Integrated 10/100/1000 network interface card (NIC) √ √ √ √
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Wireless
networking
External media
card
Integrated wireless with single antenna (M.2/PCIe): √ √ √ √
Compatible with Miracast-certied devices √ √ √ √
Support for the following WLAN formats: √ √ √ √
●
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter √ √ √ √
●
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2
Combo Adapter
●
Realtek RTL8723BE-VB 802.11bgn 1x1 Wi-Fi + BT4.0
Combo Adapter
Integrated wireless with dual antennas (M.2/PCIe): √ √ √ √
Compatible with Miracast-certied devices √ √ √ √
Support for the following WLAN formats: √ √ √ √
●
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi
+ BT 4.2 Combo (non-vPro)
●
Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi
+ BT 4.2 Combo Adapter (non-vPro)
HP Multi-Format Digital Media Card Reader √ √ √ √
Support SD/SDHC/SDXC √ √ √ √
Push-pull insertion/removal √ √ √ √
√ √ √ √
√ √ √ √
√ √ √ √
√ √ √ √
Internal Card One M.2 slot for WLAN √ √ √ √
Ports HDMI version 1.4 supporting 1920 ×1080 @ 60Hz √ √ √ √
RJ-45 (Ethernet, includes link and activity lights) √ √ √ √
USB 3.0 (2) √ √ √ √
USB 2.0 (1) √ √ √ √
AC Smart Pin adapter plug √ √ √ √
Combo audio jack (headphone/microphone) √ √ √ √
Keyboard/
pointing devices
Keyboard (includes numeric keypad) √ √ √ √
Full size textured island-style keyboard √ √ √ √
Full size backlit coat UV paint island-style keyboard √ √ √ √
TouchPad √ √ √ √
Image sensor √ √ √ √
Multitouch gestures enabled √ √ √ √
Taps enabled by default √ √ √ √
Support Modern Trackpad Gestures √ √ √ √
4 Chapter 1 Product description
Category Description UMA Discrete
R17M-
M1-30 2GB
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Power
requirements
Security TPM 2.0 √ √ √ √
Operating
system
Battery (cylindrical) √ √ √ √
4-cell, 41-Whr, li-ion battery √ √ √ √
3-cell, 31-Whr, li-ion battery √
AC adapters: √
45 W √
65 W √ √ √
65 W EM √ √ √ √
90 W √
1 meter power cord (C5) √ √ √ √
Kensington Security Lock √ √ √ √
Preinstalled √ √ √ √
Windows 10 √ √ √ √
For Developed Market (ML): √ √ √ √
Windows 10 Home ML √ √ √ √
Windows 10 Home Plus ML √ √ √ √
For Emerging Market (EM/SL): √ √ √ √
Windows 10 Home EM/SL √ √ √ √
Windows 10 Home Plus EM/SL √ √ √ √
Windows 10 Home Value NB EM/SL √ √ √ √
Windows 10 Home Value NB Select Geo EM/SL √ √ √ √
For China Market: √ √ √ √
CPPP Windows 10 Home High End China Language Edition √ √ √ √
CPPP Windows 10 Home China Language Edition √ √ √ √
For APJ SEAP Market (EM/SL): √ √ √ √
SEAP Windows 10 Home EM/SL √ √ √ √
SEAP Windows 10 Home Plus √ √ √ √
SEAP Windows 10 Home Value Notebook √ √ √ √
FreeDOS 2.0 √ √ √ √
Serviceability End-user replaceable parts: √ √ √ √
AC adapter √ √ √ √
Battery √ √ √ √
Optical drive √ √ √ √
5
6 Chapter 1 Product description
2 Getting to know your computer
Right side
Component Description
(1) Power light
(2) Drive light
(3) Memory card reader Reads optional memory cards that enable you to store, manage,
(4) USB 2.0 port Connects a USB device, such as a cell phone, camera, activity
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Blinking white: The hard drive is being accessed.
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
tracker, or smartwatch, and provides data transfer.
(5) Optical drive Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
(6) Optical drive eject button Releases the optical drive disc tray.
(7) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Right side 7
Left side
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter and battery light
(3) Vent Enables airow to cool internal components.
(4) RJ-45 (network) jack/status lights Connects a network cable.
(5) HDMI port Connects an optional video or audio device, such as a high-
(6) USB 3.x SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
tracker, or smartwatch, and provide high-speed data transfer.
(7) Audio-out (headphone)/Audio-in (microphone)
combo jack
8 Chapter 2 Getting to know your computer
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Display
Component Description
(1) Camera light On: The camera is in use.
(2) Camera Allows you to video chat, record video, and record still images.
(3) Internal microphone Records sound.
(4) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP Documentation.
Display 9
Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 Getting to know your computer
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
●
On: Computer sound is o.
●
O: Computer sound is on.
Keyboard area 11
Button
Component Description
Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Right-click the Start button, and then select Power
Options.
12 Chapter 2 Getting to know your computer
Special keys
Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes specic functions when pressed in combination with
(3) Windows key Opens the Start menu.
the fn key.
another key.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
(5) num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(6) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
Keyboard area 13
Bottom
Component Description
(1) Speakers Produce sound.
(2) Battery lock Locks the battery in the battery bay.
(3) Battery bay Holds the battery.
(4) Battery release latch Releases the battery.
14 Chapter 2 Getting to know your computer
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) HP product name
(2) Model name
(3) Product number
Labels 15
Component
(4) Serial number
(5) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
16 Chapter 2 Getting to know your computer
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 17
Item Component Spare part
number
(1) Display assembly [43.9-cm 17.3-in]
NOTE: Displays are only spared at the subcomponent level. For display assembly spare part information, see Display
assembly subcomponents on page 22.
(2) Top cover/keyboard (includes TouchPad mylar; does not include TouchPad board or TouchPad click
board)
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 81.
Black 926559-xx1
Ash silver; not backlit 926560-xx1
Ash silver; backlit
NOTE: Only available in -001 (United States) and -DB1 (French Canada)
Snow white 926561-xx1
Top cover/keyboard - champagne rose, not backlit
Only available in -001 (United States)
Top cover/keyboard - champagne rose, backlit
Only available in -001 (United States)
Top cover/keyboard - rose gold, not backlit
Only available in -001 (United States)
Top cover/keyboard - rose gold, backlit
Only available in -001 (United States)
Top cover/keyboard - silk gold, not backlit
Only available in -001 (United States)
926562-xx1
934116-001
934117-001
934118-001
934119-001
L00663-001
Top cover/keyboard - silk gold, backlit
Only available in -001 (United States)
(3) TouchPad board
NOTE: The TouchPad board cable is available using spare part number 926518-001. This cable
connects from the TouchPad board to the TouchPad click board.
(4) TouchPad click board
NOTE: The TouchPad click board cable is available using spare part number 928882-001. This cable
connects from the TouchPad click board to the system board.
(5) System board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating system
xxxxxx-601: Windows 10
For use in models with discrete graphics:
●
Intel Core i7-7500U processor and 4 GB of dedicated video memory 925618-xxx
●
Intel Core i7-7500U processor and 2 GB of dedicated video memory 925619-xxx
18 Chapter 3 Illustrated parts catalog
L00664-001
926531-001
926530-001
Item Component Spare part
number
●
Intel Core i5-8250U processor and 2 GB of dedicated video memory 939591-xxx
●
Intel Core i5-7200U processor and 2 GB of dedicated video memory (M1-70) 925616-xxx
●
Intel Core i5-7200U processor and 2 GB of dedicated video memory (M1-30) 925617-xxx
●
Intel Core i3-6006U processor and 2 GB of dedicated video memory 925620-xxx
●
Intel Pentium N3710 processor and 2 GB of dedicated video memory
Intel Pentium N4200 processor and 2 GB of dedicated video memory
●
Intel Pentium N3710 processor and 2 GB of dedicated video memory 925627-xxx
For use in models with UMA graphics:
●
Intel Core i7-7500U processor 925623-xxx
●
Intel Core i5-7200U processor 925624-xxx
●
Intel Core i3-7100U processor 925625-xxx
●
Intel Core i3-6006U processor 925626-xxx
●
Intel Pentium N4200 processor 939588-xxx
●
Intel Pentium N3710 processor 925621-xxx
●
Intel Celeron N3350 processor 939589-xxx
939590-xxx
●
Intel Celeron N3060 processor 925622-xxx
(6) Display cable frame guide 926539-001
(7) Power connector cable 810326-010
(8) Power button board
NOTE: The power button board cable is available using spare part number 926517-001.
(9) Fan 926724-001
Heat sink assembly (includes replacement thermal materials):
(10) For use in models with Intel Core processors and discrete graphics 926523-001
(10) For use in models with Intel Pentium or Celeron processors and discrete graphics 926525-001
(11) For use in models with a fan and with Intel Core processors and UMA graphics 926522-001
(11) For use in models without a fan and with Intel Pentium N3710 or Intel Celeron N3060 processors and
UMA graphics
(12) For use in models without a fan and with Intel Pentium N4200 or Intel Celeron N3350 processors and
UMA graphics
(13) Solid-state drive
Value SSD:
●
256 GB 865902-014
926529-001
926524-001
936457-001
●
128 GB 827560-045
TLC:
●
512 GB 763008-016
Computer major components 19
Item Component Spare part
number
●
256 GB 760615-044
●
128 GB 759848-025
(14) Memory module (PC3L, 12800, 1600-MHz)
PC3L-1600
For use in models with Intel Pentium and Celeron processors
●
8-GB 693374-005
●
4 GB 691740-005
PC4-2400
For use in models with Intel Core processors
●
8-GB 862398-855
●
4 GB 862397-855
●
2 GB 864271-855
(15) USB board
NOTE: The USB board cable is available using spare part number 926516-001.
(16) RTC battery 926546-001
(17) WLAN module
Intel Dual Band Wireless-AC 7265 802.11 AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 793840-005
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter 927235-855
926528-001
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo 863934-855
(18) Solid-state drive board 856614-001
(19) Solid-state drive holder 858260-001
(20) Hard drive (does not include bracket)
2-TB, 5400-rpm, 2.5 inch 912487-855
1-TB, 5400-rpm, 2.5 inch 676423-855
500-GB, 5400-rpm, 2.5 inch 683839-855
(21) Hard drive holder 905974-001
(22) Optical Drive Connector Cable Kit 926521-001
(23) Speakers (includes left and right speakers and cable) 926558-001
(24) Battery
4-cell, 41-Whr, 2.8-Ah Li-ion 919701-850
3-cell, 31-Whr, 2.8-Ah Li-ion 919700-850
(25) Bottom cover
Pike silver 926493-001
20 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
Silk gold 926494-001
Smoke gray 926495-001
Marine blue 926496-001
Amethyst purple 926497-001
Pale mint 926498-001
Champagne rose 926499-001
Jet black 926500-001
Snow white 926501-001
Empress red 926502-001
Rose gold 926503-001
(26) Rubber Kit (includes front and rear feet)
Pike silver 926547-001
Silk gold 926548-001
Smoke gray 926549-001
Marine blue 926550-001
Amethyst purple 926551-001
Champagne rose 926552-001
Jet black 926553-001
Snow white 926554-001
Empress red 926555-001
Rose gold 926556-001
Pale mint 926557-001
(27) DVD+/-RW Double-Layer SuperMulti Drive 920417-009
Computer major components 21
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel 926504-001
(2) Webcam/microphone module
HD 919471-003
VGA 919472-003
(3) Touch control board (includes tape and EMI foil) 926532-001
(4) Raw display panel (16:9 Ultra Wide Aspect Ratio [43.9-cm 17.3-in])
FHD, anti glare, non-touch 798926-011
HD, Touch On Panel (TOP) 851049-003
HD+, BrightView, non-touch 851051-005
HD+, anti glare, non-touch 910136-003
(5) Hinge covers
22 Chapter 3 Illustrated parts catalog
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