HP 17 Laptop PC User Guide

HP 17 Laptop PC (Intel)
* Models: 17-bs000 – 17-bs099
HP 17g Laptop PC
* Models: 17g-br100 – 17-br199
HP 17q Laptop PC
* Models: 17q-bu100 – 17-bu199
Maintenance and Service Guide
© Copyright 2017 HP Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products congured with Intel and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.
To access the latest user guides or manuals for your product, go to http://www.hp.com/
support, and select your country. Select Find
your product, and then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
First Edition: April 2017
Document Part Number: 926124-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 7
Right side ............................................................................................................................................................... 7
Left side ................................................................................................................................................................. 8
Display .................................................................................................................................................................... 9
Keyboard area ...................................................................................................................................................... 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Button ................................................................................................................................................ 12
Special keys ....................................................................................................................................... 13
Action keys ........................................................................................................................................ 14
Bottom ................................................................................................................................................................. 15
Labels ................................................................................................................................................................... 16
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 23
Mass storage devices ........................................................................................................................................... 24
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ........................................................................................................ 28
Packaging and transporting guidelines .......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Battery ............................................................................................................................................... 32
Optical drive ....................................................................................................................................... 33
v
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 37
Component replacement procedures .................................................................................................................. 37
Display subcomponents (bezel, webcam, panel) ............................................................................. 37
Bottom cover ..................................................................................................................................... 41
Hard drive .......................................................................................................................................... 43
WLAN module .................................................................................................................................... 45
RTC battery ........................................................................................................................................ 47
Memory module ................................................................................................................................ 48
Solid-state drive ................................................................................................................................ 50
Solid-state drive holder and board ................................................................................................... 51
Optical drive connector ..................................................................................................................... 53
TouchPad click board ......................................................................................................................... 54
USB board .......................................................................................................................................... 55
Speakers ............................................................................................................................................ 56
Fan ..................................................................................................................................................... 57
Heat sink assembly ........................................................................................................................... 58
System board .................................................................................................................................... 62
Display assembly ............................................................................................................................... 65
Power button board .......................................................................................................................... 76
Power connector ............................................................................................................................... 77
Top cover/keyboard ........................................................................................................................... 78
7 Using Setup Utility (BIOS) ............................................................................................................................. 79
Starting Setup Utility (BIOS) ................................................................................................................................ 79
Updating Setup Utility (BIOS) .............................................................................................................................. 79
Determining the BIOS version ........................................................................................................... 79
Downloading a BIOS update .............................................................................................................. 80
8 Backing up, restoring, and recovering ........................................................................................................... 81
Creating recovery media and backups ................................................................................................................ 81
Creating HP Recovery media (select products only) ......................................................................... 81
Using Windows tools ........................................................................................................................................... 82
Restore and recovery ........................................................................................................................................... 83
Recovering using HP Recovery Manager ........................................................................................... 83
What you need to know before you get started ............................................................. 83
Using the HP Recovery partition (select products only) ................................................. 84
Using HP Recovery media to recover .............................................................................. 84
Changing the computer boot order ................................................................................ 85
Removing the HP Recovery partition (select products only) ......................................... 86
vi
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 87
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 87
10 Specications ............................................................................................................................................ 89
Computer specications ...................................................................................................................................... 89
43.9-cm (17.3-in) display specications ............................................................................................................. 90
Hard drive specications ..................................................................................................................................... 90
M.2 solid-state drive specications .................................................................................................................... 91
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 92
11 Power cord set requirements ...................................................................................................................... 93
Requirements for all countries ............................................................................................................................ 93
Requirements for specic countries and regions ................................................................................................ 94
12 Recycling .................................................................................................................................................. 97
Index ............................................................................................................................................................. 99
vii
viii

1 Product description

Category Description UMA Discrete
R17M-
M1-30 2GB
Product name HP 17 Laptop PC
Model numbers: 17-bs000 – 17-bs099
HP 17g Laptop PC
Model numbers: 17-br000 – 17-br099
HP 17q Laptop PC
Model numbers: 17-bu000 – 17-bu099
Processors 7th generation Intel® Core™ processors
Intel Core i7-7500U (2.7-GHz, turbo up to 3.5 GHz, 4­MB L3 cache, 2133-MHz, dual, 15W)
Intel Core i5-7200U (2.5-GHz, turbo up to 3.1 GHz, 3­MB L3 cache, 2133-MHz, dual, 15W)
Intel Core i3-7100U (2.4-GHz, 3-MB L3 cache, 2133­MHz, dual, 15W)
Intel Core i3-6006U (2.0-GHz, 3-MB L3 cache, 2133­MHz, dual, 15W)
Intel Pentium® and Celeron® processors
Intel Pentium N3710 (1.6-GHz, turbo up to 2.56 GHz, 2­MB L3 cache, 1600-MHz, quad, 6W)
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Intel Celeron® N3060 (1.6-GHz, turbo up to 2.48 GHz, 2-MB L3 cache, 1600-MHz, quad, 6W)
Graphics Internal graphics
Intel HD Graphics 620
Intel HD Graphics 520
Intel HD Graphics 505
Intel HD Graphics 405
Intel HD Graphics 500
Intel HD Graphics 400
Switchable discrete graphics
AMD Radeon™ M530 R17M-M1-70 with 4096 MB or 2048 GB of dedicated video memory
AMD Radeon M520 R17M-M1-30 with 2048 MB of dedicated video memory
Support HD Decode, DX12, HDMI, and PX7
Support Optimus
1
Category Description UMA Discrete
R17M-
M1-30 2GB
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Panel 16:9 Ultra Wide Aspect Ratio, 43.9-cm (17.3-in),
WLED, at-at (4.0 mm), eDP
HD+, SVA, BrightView, (1600×900); typical brightness: 220 nits (non-touch panel)
HD+, SVA, antiglare (1600×900), typical brightness: 220 nits (non-touch panel)
HD+, UWVA, BrightView, (1920×1080); typical brightness: 220 nits (touch panel)
FHD,, UWVA, antiglare (1920×1080), typical brightness: 300 nits (non-touch panel)
FHD,, UWVA, antiglare (1920×1080), typical brightness: 300 nits (touch panel)
Memory One SODIMM slot - non-customer accessible / non-
upgradeable
DDR3L-1600-MHz single channel support
Two SODIMM slots - non-customer accessible / non­upgradeable
DDR4-2133-MHz dual channel support
DDR3L-1600-MHz dual channel support
Supports up to 16 GB of system RAM in the following
congurations:
16384-MB total system memory (8192×2)
12288-MB total system memory (8192×1) + (4096×1)
8192-MB total system memory (8192×1) or (4096×2)
6144-MB total system memory (4096×1) + (2048×1)
4096-MB total system memory (4096×1)
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5 mm
(.37 in) and 7.2 mm (.28 in) thicknesses
7.2mm/9.5 mm share the same bracket
Single HDD congurations:
M.2 SATA-3 solid-state drive:
M.2 SATA congurations (TLC):
2 Chapter 1 Product description
2-TB, 5400-rpm, 7.2 mm/9.5 mm
1-TB, 5400-rpm, 7.2 mm/9.5 mm
500-GB, 5400-rpm, 7.2 mm
256-GB
128-GB
512-GB
Category Description UMA Discrete
R17M-
M1-30 2GB
256-GB
128-GB
Hard drive + solid-state drive congurations:
1-TB, 5400-rpm, 9.5-mm hard drive + 128-GB M. 2 SATA-3 solid-state drive
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Fixed optical drive
Camera and microphone
Audio HP Audio Control
Ethernet Integrated 10/100/1000 network interface card (NIC)
Wireless networking
Fixed, serial SATA, 9.0-mm tray load
DVD+/-RW Double-Layer SuperMulti writer
Supports zero power optical drive
Supports M-disc
HP TrueVision HD
HD camera (xed, no tilt with activity LED, USB 2.0, BSI sensor, f2.0, 720p by 30 frames per second)
Single digital microphone
HP Camera:
VGA camera, indicator LED, USB 2.0, f2.4, 640×480 by 30 frames per second
Single digital microphone
Dual speakers
Integrated wireless options with single antenna (M. 2/PCIe):
Compatible with Miracast-certied devices
Support for the following WLAN formats:
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter
Realtek RTL8723BE-VB 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
External media card
Integrated wireless options with dual antennas (M.2/ PCIe):
Compatible with Miracast-certied devices
Support for the following WLAN formats:
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo (non-vPro)
Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro)
HP Multi-Format Digital Media Card Reader
Support SD/SDHC/SDXC
3
Category Description UMA Discrete
R17M-
M1-30 2GB
Push-push insertion/removal
Internal Card One M.2 slot for WLAN
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Ports HDMI version 1.4 supporting 1920 ×1080 @ 60Hz
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (2)
USB 2.0 (1)
AC Smart Pin adapter plug
Combo audio jack (headphone/microphone)
Keyboard/ pointing devices
Power requirements
Keyboard
Full size textured island-style keyboard with numeric keypad
Full size backlit coat UV paint island-style keyboard with numeric key pad
TouchPad
Image sensor
Multitouch gestures enabled
Taps enabled by default
Support Modern Trackpad Gestures
Battery
4-cell, 41-Whr, li-ion battery
3-cell, 31-Whr, li-ion battery
AC adapters:
45 W
65 W
65 W EM
1 meter power cord (C5)
Security TPM 2.0
Kensington Security Lock
Operating system
Preinstalled
Windows 10
For Developed Market (ML):
Windows 10 Home ML
Windows 10 Home Plus ML
For Emerging Market (EM/SL):
Windows 10 Home EM/SL
Windows 10 Home Plus EM/SL
4 Chapter 1 Product description
Category Description UMA Discrete
R17M-
M1-30 2GB
Windows 10 Home Value NB EM/SL
Windows 10 Home Value NB Select Geo EM/SL
For China Market:
CPPP Windows 10 Home High End China Language Edition
CPPP Windows 10 Home China Language Edition
For APJ SEAP Market (EM/SL):
SEAP Windows 10 Home EM/SL
SEAP Windows 10 Home Plus
SEAP Windows 10 Home Value Notebook
SEAP Windows 10 Home Plus
FreeDOS 2.0
Discrete
R17M-
M1-70 2GB
Discrete
R17M-
M1-70 4GB
Serviceability End-user replaceable parts:
AC adapter
Battery
Optical drive
5
6 Chapter 1 Product description

2 Getting to know your computer

Right side

Component Description
(1) Power light
(2) Drive light
(3) Memory card reader Reads optional memory cards that enable you to store, manage,
(4) USB 2.0 port Connects a USB device, such as a cell phone, camera, activity
On: The computer is on.
Blinking: The computer is in the Sleep state, a power­saving state. The computer shuts o power to the display and other unneeded components.
O: The computer is o or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
Blinking white: The hard drive is being accessed.
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory
card reader.
tracker, or smartwatch, and provides data transfer.
(5) Optical drive Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
NOTE: For disc compatibility information, type help in the
taskbar search box, select Help and Support, and then type
disc compatibility in the search box.
Right side 7
Component Description
(6) Optical drive eject button Releases the optical drive disc tray.
(7) Security cable slot Attaches an optional security cable to the computer.

Left side

Component Description
(1) Power connector Connects an AC adapter.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(2) AC adapter and battery light
(3) Vent Enables airow to cool internal components.
(4) RJ-45 (network) jack/status lights Connects a network cable.
(5) HDMI port Connects an optional video or audio device, such as a high-
(6) USB 3.x SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity
White: The AC adapter is connected and the battery is fully charged.
Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
Amber: The AC adapter is connected and the battery is charging.
O: The battery is not charging.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.
White: The network is connected.
Amber: Activity is occurring on the network.
denition television, any compatible digital or audio component, or a high-speed High-Denition Multimedia Interface (HDMI) device.
tracker, or smartwatch, and provide high-speed data transfer.
(7) Audio-out (headphone)/Audio-in (microphone)
combo jack
8 Chapter 2 Getting to know your computer
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.

Display

Component Description
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
To access this guide:
Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Component Description
(1) Camera light On: The camera is in use.
(2) Camera Allows you to video chat, record video, and record still images.
(3) Internal microphone Records sound.
(4) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation.
Display 9

Keyboard area

TouchPad

Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 Getting to know your computer

Lights

Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
On: Computer sound is o.
O: Computer sound is on.
Keyboard area 11

Button

Component Description
Power button
When the computer is o, press the button to turn on the computer.
When the computer is on, press the button briey to initiate Sleep.
When the computer is in the Sleep state, press the button briey to exit Sleep.
When the computer is in Hibernation, press the button briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown procedures are ineective, press and hold the power button down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power options.
Type power in the taskbar search box, and then select
Power & sleep settings.
or –
Right-click the Start button, and then select Power Options.
12 Chapter 2 Getting to know your computer

Special keys

Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes specic functions when pressed in combination with
the fn key.
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
(5) num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(6) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is turned back on.
Keyboard area 13

Action keys

An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 13.
Icon Description
To use an action key, press and hold the key.
Opens the Get started app.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on (select products only).
NOTE: To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
14 Chapter 2 Getting to know your computer

Bottom

Component Description
(1) Speakers Produce sound.
(2) Battery lock Locks the battery in the battery bay.
(3) Battery bay Holds the battery.
(4) Battery release latch Releases the battery.
Bottom 15

Labels

The labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.
Component
(1) HP product name
(2) Model number
(3) Product number
(4) Serial number
(5) Warranty period
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
16 Chapter 2 Getting to know your computer

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
Computer major components 17
Item Component Spare part
number
(1) Display assembly [43.9-cm 17.3-in]
NOTE: Displays are only spared at the subcomponent level. For display assembly spare part information, see Display
assembly subcomponents on page 21.
(2) Top cover/keyboard (includes TouchPad)
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 78.
Black 926559-xx1
Ash silver; not backlit 926560-xx1
Ash silver; backlit
NOTE: Only available in -001 (United States) and -DB1 (French Canada)
Snow white 926561-xx1
(3) System board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating system
xxxxxx-601: Windows 10
For use in models with discrete graphics:
Intel Core i7-7500U processor and 4 GB of dedicated video memory 925618-xxx
Intel Core i7-7500U processor and 2 GB of dedicated video memory 925619-xxx
Intel Core i5-7200U processor and 2 GB of dedicated video memory (M1-70) 925616-xxx
Intel Core i5-7200U processor and 2 GB of dedicated video memory (M1-30) 925617-xxx
Intel Core i3-6006U processor and 2 GB of dedicated video memory 925620-xxx
926562-xx1
For use in models with UMA graphics:
(4) Display cable frame guide 926539-001
(5) Power connector cable 810326-010
(6) Power button board
(7) Fan 926724-001
Heat sink assembly (includes replacement thermal materials):
Intel Pentium N3710 processor and 2 GB of dedicated video memory 925627-xxx
Intel Core i7-7500U processor 925623-xxx
Intel Core i5-7200U processor 925624-xxx
Intel Core i3-7100U processor 925625-xxx
Intel Core i3-6006U processor 925626-xxx
Intel Pentium N3710 processor 925621-xxx
Intel Celeron N3060 processor 925622-xxx
NOTE: The power button board cable is available using spare part number 926517-001.
926529-001
18 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
(8) For use in models with Intel Core processors and discrete graphics 926523-001
(8) For use in models with Intel Pentium or Celeron processors and discrete graphics 926525-001
(9) For use in models with a fan and with Intel Core processors and UMA graphics 926522-001
(10) For use in models without a fan and with Intel Pentium or Celeron processors and UMA graphics 926524-001
(11) TouchPad click board
NOTE: The TouchPad click board cable is available using spare part number 928882-001.
The TouchPad board cable is available using spare part number 926518-001.
(12) USB board
NOTE: The USB board cable is available using spare part number 926516-001.
TouchPad board (not illustrated)
NOTE: The TouchPad board cable is available using spare part number 926518-001.
(13) Solid-state drive
512 GB 763008-016
256 GB 865902-014
128 GB 827560-045
(14) Memory module (PC3L, 12800, 1600-MHz)
PC3L-1600
For use in models with Intel Pentium and Celeron processors
PC4-2400
8-GB 693374-005
4 GB 691740-005
For use in models with Intel Core processors
926530-001
926528-001
926531-001
(15) RTC battery 926546-001
(16) WLAN module
Intel Dual Band Wireless-AC 7265 802.11 AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 793840-005
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter 927235-855
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo 863934-855
(17) Speakers (includes left and right speakers and cable) 926558-001
(18) Solid-state drive board 856614-001
(19) Solid-state drive holder 858260-001
8-GB 862398-855
4 GB 862397-855
2 GB 864271-855
Computer major components 19
Item Component Spare part
number
(20) Hard drive (does not include bracket)
2-TB, 5400-rpm, 2.5 inch 912487-855
1-TB, 5400-rpm, 2.5 inch 676423-855
500-GB, 5400-rpm, 2.5 inch 683839-855
(21) Hard drive holder 905974-001
(22) Optical Drive Connector Cable Kit 926521-001
(23) Bottom cover
Pike silver 926493-001
Silk gold 926494-001
Smoke gray 926495-001
Marine blue 926496-001
Amethyst purple 926497-001
Pale mint 926498-001
Champagne rose 926499-001
Jet black 926500-001
Snow white 926501-001
Empress red 926502-001
Rose gold 926503-001
(24) Rubber Kit (includes front and rear feet)
Pike silver 926547-001
Silk gold 926548-001
Smoke gray 926549-001
Marine blue 926550-001
Amethyst purple 926551-001
Champagne rose 926552-001
Jet black 926553-001
Snow white 926554-001
Empress red 926555-001
Rose gold 926556-001
Pale mint 926557-001
(25) Battery
4-cell, 41-Whr, 2.8-Ah Li-ion 919701-850
3-cell, 31-Whr, 2.8-Ah Li-ion 919700-850
(26) DVD+/-RW Double-Layer SuperMulti Drive 920417-009
20 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number
(1) Display bezel 926504-001
(2) Webcam/microphone module
HD 919471-003
VGA 919472-003
(3) Touch control board (includes tape and EMI foil) 926532-001
(4) Raw display panel (16:9 Ultra Wide Aspect Ratio [43.9-cm 17.3-in])
FHD, anti glare, non-touch 798926-011
FHD, Touch On Panel (TOP) 851048-003
HD, Touch On Panel (TOP) 851049-003
HD+, BrightView, non-touch 851051-005
HD+, anti glare, non-touch 910136-003
(5) Hinge covers
Left, jet black 926533-001
Right, jet black 926534-001
Left, snow white 926535-001
Display assembly subcomponents 21
Item Component Spare part number
Right, snow white 926536-001
Left, pike silver 926537-001
Right, pike silver 926538-001
Left, rose gold 926542-001
Right, rose gold 926543-001
Left, champagne rose 926544-001
Right, champagne rose 926545-001
Left, silk gold 928883-001
Right, silk gold 928884-001
(6) Hinges (left and right) 926527-001
(7) Display cable
Touch displays 926520-001
Non-touch displays 926519-001
(8) Antennas
Dual 926424-001
Single 926425-001
(9) Display enclosure
For use in non-touch models:
For use in touch models:
Pike silver 926482-001
Silk gold 926483-001
Smoke gray 926484-001
Marine blue 926485-001
Amethyst purple 926486-001
Pale mint 926487-001
Champagne rose 926488-001
Jet black 926489-001
Snow white 926490-001
Empress red 926491-001
Rose gold 926492-001
Pike silver 933291-001
Silk gold 933292-001
Smoke gray 933293-001
Marine blue 933294-001
22 Chapter 3 Illustrated parts catalog
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