HP 15 User Manual

HP Pavilion Sleekbook 15

Maintenance and Service Guide

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2012

Document Part Number: 697166-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 6

Finding your hardware and software information ......................................................................... 6

Locating hardware .................................................................................................... 6

Locating software ...................................................................................................... 6

Right side ................................................................................................................................ 6

Left side .................................................................................................................................. 8

Display ................................................................................................................................... 9

Top ...................................................................................................................................... 10

TouchPad ............................................................................................................... 10

Lights ..................................................................................................................... 11

Buttons and speakers ............................................................................................... 12

Keys ...................................................................................................................... 13

Bottom .................................................................................................................................. 14

3 Illustrated parts catalog .................................................................................................. 15

Service label ......................................................................................................................... 15

Computer major components ................................................................................................... 16

Display assembly subcomponents ............................................................................................. 20

Miscellaneous parts ................................................................................................................ 21

Sequential part number listing .................................................................................................. 22

4 Removal and replacement procedures ............................................................................ 27

Preliminary replacement requirements ....................................................................................... 27

Tools required ......................................................................................................... 27

Service considerations ............................................................................................. 27

Plastic parts ............................................................................................. 27

Cables and connectors ............................................................................. 27

Drive handling ......................................................................................... 28

Grounding guidelines .............................................................................................. 28

Electrostatic discharge damage .................................................................. 28

Packaging and transporting guidelines ........................................ 30

Component replacement procedures ........................................................................................ 31

Battery ................................................................................................................... 32

Computer feet ......................................................................................................... 33

Display panel ......................................................................................................... 33

Keyboard ............................................................................................................... 36

Top cover ............................................................................................................... 40

Power button board ................................................................................................. 43

Hard drive ............................................................................................................. 44

USB board/Audio jack ............................................................................................ 47

WLAN module ........................................................................................................ 48

System board ......................................................................................................... 51

Memory module ...................................................................................................... 55

RTC battery ............................................................................................................ 57

mSATA solid-state drive ........................................................................................... 59

PCH heat sink ......................................................................................................... 61

Heat sink ............................................................................................................... 62

Fan ....................................................................................................................... 65

Speaker assembly ................................................................................................... 66

RJ-45 cover ............................................................................................................ 67

Display Assembly .................................................................................................... 68

Power connector ..................................................................................................... 71

5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 73

Starting Setup Utility (BIOS) ..................................................................................................... 73

Updating the BIOS ................................................................................................................. 73

Determining the BIOS version ................................................................................... 73

Downloading a BIOS update .................................................................................... 74

Using System Diagnostics ........................................................................................................ 75

6 Specifications .................................................................................................................. 76

Computer specifications .......................................................................................................... 76

35.6 cm (14.0 in), display specifications .................................................................................. 77

Hard drive specifications ........................................................................................................ 77

7 Backing up, restoring, and recovering ............................................................................ 79

Creating recovery media and backups ..................................................................................... 79

Creating HP Recovery media .................................................................................... 80

Restore and recovery .............................................................................................................. 81

Using Windows Refresh for quick and easy recovery ................................................... 83

Remove everything and reinstall Windows ................................................................. 83

Recovering using HP Recovery Manager .................................................................... 84

What you need to know ............................................................................ 84

Using the HP Recovery partition to recover a minimized image ...................... 84

Using HP Recovery media to recover .......................................................... 85

Changing the computer boot order ............................................................. 85

Removing the HP Recovery partition .......................................................................... 85

8 Power cord set requirements .......................................................................................... 87

Requirements for all countries .................................................................................................. 87

Requirements for specific countries and regions ......................................................................... 88

9 Recycling ........................................................................................................................ 90

Index ................................................................................................................................. 91

vii

viii

1 Product description

Category Description Intel HM77 Intel HM70

Product Name HP Pavilion Sleekbook 15 √√

Processors 3rd Generation Intel® Core™ i5 processors:

Intel Core i5-3317U (1.7 GHz, turbo up to 2.6 GHz,

1600 MHz/3 MB L3 cache, dual core, 17 W)

3rd Generation Intel Core i3 processors:

Intel Core i3-3217U (1.8 GHz, 1600 MHz/3 MB L3 cache,

dual core, 17 W)

2nd Generation Intel Core i3 processors:

Intel Core i3-2377M (1.5 GHz, 1066 MHz/3 MB L3 cache,

dual core, 17 W)

Intel Pentium® processors:

Pentium 997 (1.6 GHz, 1333 MHz/2 MB L3 cache, dual

core, 17 W)

Pentium 987 (1.5 GHz, 1333 MHz/2 MB L3 cache, dual

core, 17 W)

Chipsets Intel HM77 Express chipset for use with computer models with

Intel Core processors

Intel HM70 Express chipset for use with computer models with

Pentium or Celeron processors

Graphics Supports HD Decode, DX11, and HDMI √√

√

Supports Optimus (for use with computer models with

switchable discrete graphics)

Internal graphics (UMA) for use with computer

models with Intel processors:

Switchable discrete graphics:

Intel HD Graphics 4000 for use with computer models

●

with 3rd Generation Intel Core processors

Intel HD Graphics 3000 for use with computer models

●

with 2nd Generation Intel Core processors

Intel HD Graphics for use with computer models with

●

Pentium or Celeron processors

GeForce GT630M with 2 GB of dedicated video memory

●

(256 MB × 16 DDR3 @ 900 MHz × 4 PCs); 64 bit, (no support for Linux Ubuntu)

√

Category Description Intel HM77 Intel HM70

GeForce GT630M with 1 GB of dedicated video memory

●

√

(128 MB × 16 DDR3 @ 900 MHz × 4 PCs); 64 bit (no support for Linux Ubuntu)

Display panel 39.6 cm (15.6 in), high-definition (HD), white light-emitting

√√

diode (WLED), SVA BrightView (1366×768) display:

●

Typical brightness: 200 cd/m

All display assemblies include two wireless local area

●

(nits)

network (WLAN) antenna cables

Supports 16:9 ultra-wide aspect ratio

●

Memory Two SODIMM memory module slots √√

Dual-channel memory support √√

DDR3-1600 MHz Dual Channel support for use with computer

√

models with 3rd Generation Intel Core processors

DDR3L-1600 MHz Dual Channel support for use with computer

√

models with 3rd Generation Intel Core processors

DDR3-1333 MHz support (DDR3-1600/DDR3L-1600

√√

downgrade to DDR3-1333), for use with computer models with 2nd Generation Intel Core, Pentium, or Celeron processors, or with AMD E2-1800 processors

Supports up to 8 GB of system RAM in the following

√√

configurations:

8192 MB total system memory (4096 MB × 2) (no

●

support for 32 bit operating systems)

6144 MB total system memory (4096 MB × 1 + 2048

●

MB × 1) (no support for 32 bit operating systems)

4096 MB total system memory (4096 MB × 1 or 2048 ×

●

2048 MB total system memory (2048 MB × 1)

●

Hard drives Supports 6.35 cm (2.5 in) hard drives in

√√

9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses

Serial ATA (SATA) √√

HP 3D Drive Guard support √√

Intel Smart Response Technology support for use with computer

√

models with Intel Core processors

Supports the following single hard drive configurations:

1 TB, 5400 rpm, 9.5 mm √√

●

750 GB, 7200 rpm, 9.5 mm √√

●

750 GB, 5400 rpm, 9.5 mm √√

●

640 GB, 5400 rpm, 9.5 mm √√

●

2 Chapter 1 Product description

Category Description Intel HM77 Intel HM70

Supports 32 GB mSATA for use with computer models with

Audio and video

HD audio √√

Supports Dolby Advanced Audio √√

Two Altec Lansing speakers √√

Supports Microsoft® Premium requirements √√

HP TrueVision HD camera (fixed, no tilt) with activity LED, USB

Ethernet Integrated 10/100 network interface card (NIC) √√

Wireless Integrated wireless local area network (WLAN) options by way

500 GB, 7200 rpm, 9.5 mm √√

●

500 GB, 5400 rpm, 9.5 mm √√

●

500 GB, 5400 rpm, 7.0 mm √√

●

320 GB, 5400 rpm, 9.5 mm √√

●

320 GB, 5400 rpm, 7.0 mm √√

●

√

Intel Core processors, with system memory up to 8 GB,

One digital microphone √√

√√

2.0, M-JPEG, 1280 x 720 by 30 frames per second

√√

of wireless module

Two WLAN antennas built into display assembly √√

Support for Intel Wireless Display √√

Support for the following WLAN formats:

Intel Centrino® Wireless-N 2230 802.11 b/g/n 2×2

●

WiFi and Bluetooth 4.0 Combination Adapter

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi

●

Adapter

Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi

●

and Bluetooth 4.0 Combo Adapter, not supported on Ubuntu Linux, (select models only)

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth

●

4.0 Combo Adapter (select models only)

Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models

●

only)

√√

Category Description Intel HM77 Intel HM70

External media card

Internal media cards

Ports

HP Multi-Format Digital Media Reader slot with push-push technology, supporting the following digital card formats:

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDXC) Memory Card

●

MultiMediaCard (MMC)

●

One half-size Mini Card slot for WLAN √√

●

One full-size mini-card slot for mSATA cache, for use with

●

computer models with Intel Core processors and system memory up to 8 GB

Audio-in/Audio–out (combination headphone/

●

microphone)

HDMI version 1.4 supporting up to 1920×1200 @ 60Hz √√

●

HP AC power adapter √√

●

RJ-45 (Ethernet, includes link and activity lights) √√

●

USB 3.0 (2 ports) √√

●

USB 2.0 (1 port) √√

●

√√

√

√√

Keyboard/ pointing devices

TouchPad with two buttons:

Power requirements

Battery

Security Security cable slot √√

Intel AT-p Ready support √

Operating system

Island-style keyboard with numeric keypad

1.5 mm travel distance

Multitouch gesture support enabled as default

●

Taps enabled by default

●

Supports edge-swipe gestures

●

AC adapter

65 W RC V AC adapter with localized cable plug support (3wire plug with ground pin, supports 3-pin DC connector)

1 m length

4 cell, 37 Whr, 2.55 Ah, Li-ion battery

Supports fast charge

Preinstalled:

√√

Windows 8 Professional 64 bit √√

●

4 Chapter 1 Product description

Category Description Intel HM77 Intel HM70

Serviceability End-user replaceable parts:

Windows 8 Standard 64 bit √√

●

FreeDOS 2.0 √√

●

Keyboard

●

√√

2 External component identification

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1. From the Start screen, type c, and then select Control Panel.

2. Select System and Security, and then in the System area, click Device Manager.

A list displays all the devices installed in your computer.

Locating software

To find out what software is installed on your computer, from the Start screen, right-click using the

▲

mouse or swipe from the top of the TouchPad to display the apps, and then select the All apps icon.

Right side

Component Description

(1)

Power light

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,

●

which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is an energy-saving mode that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

6 Chapter 2 External component identification

Component Description

(2)

(3)

(4)

(5)

(6) RJ-45 (network) jack lights

Hard drive light

Digital Media Slot Supports the following digital card formats:

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

HDMI port Connects an optional video or audio device, such as a high-

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the

●

hard drive.

Secure Digital (SD) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory

●

Card

Secure Digital High Capacity (SDHC) Memory Card

●

MultiMediaCard (MMC)

●

USB power performance.

definition television, or any compatible digital or audio device.

White—Computer is connected to a network.

●

Blinking amber—Data is being transferred.

●

NOTE: When both lights are off the computer is not

connected to a network.

(7)

(8) AC adapter light

(9)

RJ-45 (network) jack Connects a network cable.

Power connector Connects an AC adapter.

White: The AC adapter is connected and the battery is

●

charged.

Blinking white: The battery has reached a low battery

●

level.

Amber: The AC adapter is connected and the battery is

●

charging.

Off: The computer is using DC power.

●

Right side

Left side

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Vent Enables airflow to cool internal components.

NOTE: The security cable is designed to act as a deterrent,

but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3)

(4)

USB 2.0 port Connects an optional USB 2.0 device.

Audio-out (headphone) jack/Audio-in (microphone) jack

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. The jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust the

volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audioin (microphone).

8 Chapter 2 External component identification

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLANs).

(2) Webcam light On: The webcam is in use.

(3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to

video conference and chat online using streaming video.

To use the webcam, from the Start screen type c, and then select

CyberLink YouCam from the list of apps.

(4) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

Display

Top

TouchPad

Component Description

(1) TouchPad light

(2) TouchPad on/off button Turns the TouchPad on or off.

(3) TouchPad zone Moves the on-screen pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

the screen.

10 Chapter 2 External component identification

Lights

Component Description

(1)

(2) Caps lock light White: Caps lock is on, which switches the keys to all capital

(3)

(4)

Power light

Mute light

Wireless light

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which

●

is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is an energy-saving mode that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

letters.

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

White: An integrated wireless device, such as a wireless

●

local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

(5) TouchPad light

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

Top

Buttons and speakers

Component Description

(1)

Power button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep (disabled by default).

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

To learn more about your power settings:

1. From the Start screen, type power.

2. Select Settings, and then select Power options.

(2) Speakers (2) Produce sound.

12 Chapter 2 External component identification

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Displays system information when pressed in combination

with the esc key.

(3)

(4) Action keys Execute frequently-used system functions.

(5)

(6) num lock key Controls the function of the integrated numeric keypad. Press

(7) Integrated numeric keypad Set at the factory to function like an external numeric

Windows logo key Returns you to the Start screen from an open app or the

Desktop.

NOTE: Pressing the Windows logo key again will return

you to the previous screen.

Windows applications key Displays a shortcut menu for items beneath the cursor.

the key to alternate between the standard numeric function of an external keypad (selected the factory) and the navigational function (indicated by the directional arrows on the keys).

NOTE: The keypad function that is active when the

computer is turned off is reinstated when the computer is turned back on.

keypad. To alternate between this numeric function and the navigational function (indicated by the directional arrows on the keys), press the num lock key.

Top

Bottom

Component Description

(1) Battery bay Holds the battery.

(2)

(3) Vents (4) Enable airflow to cool internal components.

(4)

Battery lock Locks and unlocks the battery.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Battery release latch Releases the battery from the battery bay.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer.

NOTE: Your label may look slightly different from the illustration in this section.

ItemDescription Function

(1) Product name This is the model name for the computer.

(2) Serial number This is an alphanumeric identifier that is unique to each product.

(3) Product part number This number provides specific information about the product's hardware components. The

part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty period for the computer.

(5) Model description (select

models only)

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

Service label

Computer major components

Item Component Spare part number

(1) 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView display assembly. The display

assembly is spared at the subcomponent level only.

NOTE: For a full list of display spare parts, see

(2) Keyboard, black finish (includes keyboard cable):

16 Chapter 3 Illustrated parts catalog

Display assembly subcomponents on page 20.

Item Component Spare part number

For use in Canada 701684-DB1

●

For use in France 701684-051

●

For use in Germany 701684-041

●

For use internationally 701684-B31

●

For use in Israel 701684-BB1

●

For use in Latin America 701684-161

●

For use in the Nordic Regions 701684-DH1

●

For use in Portugal 701684-131

●

For use in Saudi Arabia 701684-171

●

For use in South Korea 701684-AD1

●

For use in Spain 701684-071

●

For use in Taiwan 701684-AB1

●

For use in Thailand 701684-281

●

For use in Turkey 701684-141

●

For use in the United Kingdom 701684-031

●

(3) Top cover (includes TouchPad):

For use in the United States 701684-001

●

For use in Italy 701684-061

●

For use in Greece 701684-151

●

For use in Hungary 701684-211

●

For use in Russia 701684-251

●

For use in Bulgaria 701684-261

●

For use in Romania 701684-271

●

For use in Belgium 701684-A41

●

For use in Slovenia 701684-BA1

●

For use in Switzerland 701684-BG1

●

For use in the Czech Republic 701684-FL1

●

For use in Japan 701684-291

●

Ruby red 701703-001

●

Sparkling black 701704-001

●

(4) Power button board (includes cable) 701686-001

(5) TouchPad button board 701685-001

Computer major components

Item Component Spare part number

(6) System board (includes replacement thermal material):

For use with computer models with Intel processors and UMA graphics:

For use with computer models with HM77 chipsets and i5-3317U processors:

For use with computer models with HM77 chipsets and i3-3217U processors:

For use with computer models with HM77 chipsets and i3-2377M processors:

For use with computer models with HM70 chipsets and Pentium 997 processors:

For Windows 8 Professional 701694-601

●

For Windows 8 Standard 701694-501

●

For FreeDOS 2.0 701694-001

●

For Windows 8 Professional 701696-601

●

For Windows 8 Standard 701696-501

●

For FreeDOS 2.0 701696-001

●

For Windows 8 Professional 701697-601

●

For Windows 8 Standard 701697-501

●

For FreeDOS 2.0 701697-001

●

For Windows 8 Professional 703714-601

●

For Windows 8 Standard 703714-501

●

For FreeDOS 2.0 703714-001

●

For use with computer models with HM70 chipsets and Pentium 987 processors:

For use with computer models with Intel processors and discrete

For use with computer models with HM77 chipsets, i5-3317U processors and 2 GB of

For use with computer models with HM77 chipsets. i3-3217U processors, and 1 GB of

For Windows 8 Professional 701691-601

●

For Windows 8 Standard 701691-501

●

For FreeDOS 2.0 701691-001

●

switchable graphics :

dedicated video memory:

For Windows 8 Professional 701702-601

●

For Windows 8 Standard 701702-501

●

For FreeDOS 2.0 701702-001

●

dedicated video memory:

For Windows 8 Professional 701699-601

●

For Windows 8 Standard 701699-501

●

For FreeDOS 2.0 701699-001

●

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use with computer models with HM77 chipsets. i3-2377M processors, and 1 GB of

dedicated video memory:

(7) Memory modules (two, DDR3-1600 MHz, PC3-12800):

(8) Heat sink (includes replacement thermal material):

(9) mSATA solid-state drive, 32 GB (for computer models with Intel Core processors,

(10) RTC battery 697917-001

(11) Hard drive SATA, (does not include hard drive bumpers, bracket, or cable):

9.5 mm (0.37 in) x 6.35 cm (2.50 in):

For Windows 8 Professional 701700-501

●

For Windows 8 Standard 701700-501

●

For FreeDOS 2.0 701700-001

●

4 GB 641369-005

●

2 GB 652972-005

●

Heat sink for computer models with switchable discrete graphics 697916-001

●

Heat sink for computer models with UMA graphics, not illustrated 697915-001

●

not supported on Ubuntu Linux)

698524-001

7.0 mm (0.28 in) × 6.35 cm (2.50 in):

Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket and bracket

(12) WLAN module:

1 TB, 5400 rpm 676521-005

●

750 GB, 7200 rpm 633252-005

●

750 GB, 5400 rpm 634250-005

●

640 GB, 5400 rpm 669300-005

●

500 GB, 7200 rpm 634925-005

●

500 GB, 5400 rpm 669299-005

●

300 GB, 5400 rpm 622643-005

●

500 GB, 5400 rpm 669299-005

●

320 GB, 5400 rpm 622643-005

●

screws, cable, and 2 bumpers)

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0

●

Combination Adapter, for use with computers with Intel processors

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005

●

701945-001

670290-005

Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo

●

Adapter for use with computers with Intel processors, not supported on Ubuntu Linux, (select models only)

Computer major components

690019-005

Item Component Spare part number

(13) Platform Controller Hub (PCH) heat sink 699248-001

(14) Speaker assembly (includes left and right speakers and cable) 701690-001

(15) Battery, 4 cell. 37 Whr, (2.55 Ah) 695192-001

(16) Fan 697914-001

(17) RJ-45 cover 703075-001

(18) Power connector 701682-001

(19) USB board (includes cable and audio-out/audio-in jack) 701687-001

(20) Base enclosure: 701679-001

Rubber Feet Kit, not illustrated, (includes 4 rubber feet) 697906-001

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter

●

(select models only)

Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only) 691415-005

●

Display assembly subcomponents

690020-005

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(1) Display bezel 701680-001

(2) Display Hinge Kit (includes left and right display hinges and brackets) 701683-001

(3) 35.6 cm (15.6 in), HD, WLED, SVA BrightView display panel 701688-001

(4) Webcam/microphone module 707767-001

(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 701676-001

(6) Display Panel Cable Kit (includes display panel cable and webcam/microphone

module cable)

(7) Display enclosure:

Ruby red 701677-001

●

Sparkling black 701678-001

●

Miscellaneous parts

Component Spare part number

AC adapter:

65 W RC V AC adapter 693715-001

●

Power cord (3-pin, black, 1.83 m):

For use in Australia 490371-011

●

For use in Europe 490371-021

●

For use in India 490371-D61

●

For use in North America 490371-001

●

701681-001

For use in the People's Republic of China 490371-AA1

●

For use in South Korea 490371-AD1

●

For use in Taiwan 490371-AB1

●

For use in Thailand 490371-201

●

For use in the United Kingdom and Singapore 490371-031

●

For use in Denmark 490371-081

●

For use in Switzerland 490371-111

●

For use in Africa 490371-AR1

●

For use in South Africa 490371-BB1

●

Optional external optical drive, not illustrated, (includes bezel and bracket):

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001

●

Miscellaneous parts

Component Spare part number

DVD±RW Super Multi Double-Layer Combination Drive 659940-001

●

Screw Kit (not illustrated) 701689-001

Thermal Material Kit 680571-001

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)

490371-011 Power cord for use in Australia (black, 3-pin, 1.83 m)

490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m)

490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)

490371-081 Power cord for use in Denmark (black, 3-pin, 1.83 m)

490371-111 Power cord for use in Switzerland (black, 3-pin, 1.83 m)

490371-201 Power cord for use in Thailand (black, 3-pin, 1.83 m)

490371-AA1 Power cord for use in the People's Republic of China (black, 3-pin, 1.83 m)

490371-AB1 Power cord for use in Taiwan (black, 3-pin, 1.83 m)

490371-AD1 Power cord for use in South Korea (black, 3-pin, 1.83 m)

490371-AR1 Power cord for use in South Africa (black, 3-pin, 1.83 m)

490371-BB1 Power cord for use in Israel (black, 3-pin, 1.83 m), for use with computer models with Intel

processors

490371-D61 Power cord for use in India (black, 3-pin, 1.83 m)

622643-005 320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

633252-005 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

634250-005 750 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

634925-005 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

641369-005 4 GB memory module (DDR3-1600 MHz, PC3-12800)

652972-005 2 GB memory module (DDR3-1600 MHz, PC3-12800)

659940-001 External optional DVD±RW Super Multi Double-Layer Combination Drive

659941-001 External optional Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

669299-005 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

22 Chapter 3 Illustrated parts catalog

Spare part number Description

669300-005 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include

hard drive bumpers, bracket, or cable)

670290-005 Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter,

for use with computer models with Intel processors

675794-005 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter

676521-005 1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

drive bumpers, bracket, or cable)

680571-001 Thermal Material Kit (includes replacement thermal paste and pads)

690019-005 Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use

with computers with Intel processors, not supported on Ubuntu Linux, (select models only)

690020-005 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only)

691415-005 Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only)

693715-001 65 W RC V AC adapter

695192-001 4 cell, 37 Whr, 2.55 Ah Li-ion battery

697906-001 Rubber Feet Kit (includes 4 rubber feet)

697914-001 Fan

697915-001 Heat sink for use with computer models with a graphics subsystem with UMA video memory

(includes replacement thermal material)

697916-001 Heat sink for use with computer models with a graphics subsystem with switchable discrete

graphics (includes replacement thermal material)

697917-001 RTC battery

698524-001 mSATA solid-state drive, 32 GB (for use with computer models Intel Core processors, not

supported on Ubuntu Linux)

699248-001 PCH heat sink

701676-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

701677-001 Display enclosure, ruby red

701678-001 Display enclosure, sparkling black

701679-001 Base enclosure

701680-001 Display bezel (includes webcam and microphone)

701681-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)

701682-001 Power connector

701683-001 Display Hinge Kit (includes left and right display hinges and brackets)

701684-001 Keyboard with black finish for use in the United States (includes cable)

701684-031 Keyboard with black finish for use in the United Kingdom (includes cable), for use with computer

models with Intel processors only

Sequential part number listing

Spare part number Description

701684–041 Keyboard with black finish for use in Germany (includes cable), for use with computer models with

Intel processors only

701684-051 Keyboard with black finish for use in France (includes cable), for use with computer models with

Intel processors

701684-061 Keyboard with black finish for use in Italy (includes cable), for use with computer models with Intel

processors

701684-071 Keyboard with black finish for use in Spain (includes cable), for use with computer models with

Intel processors

701684-131 Keyboard with black finish for use in Portugal (includes cable), for use with computer models with

Intel processors

701684-141 Keyboard with black finish for use in Turkey (includes cable), for use with computer models with

Intel processors

701684-151 Keyboard with black finish for use in Greece (includes cable), for use with computer models with

Intel processors

701684-161 Keyboard with black finish for use in Latin America (includes cable)

701684-171 Keyboard with black finish for use in Saudi Arabia (includes cable), for use with computer models

with Intel processors only

701684-211 Keyboard with black finish for use in Hungary (includes cable), for use with computer models with

Intel processors only

701684-251 Keyboard with black finish for use in Russia (includes cable)

701684-261 Keyboard with black finish for use in Bulgaria (includes cable)

701684-271 Keyboard with black finish for use in Romania (includes cable)

701684-281 Keyboard with black finish for use in Thailand (includes cable)

701684-A41 Keyboard with black finish for use in Belgium (includes cable)

701684-AB1 Keyboard with black finish for use in Taiwan (includes cable)

701684-AD1 Keyboard with black finish for use in South Korea (includes cable)

701684-B31 Keyboard with black finish for use internationally (includes cable), for use with computer models

with Intel processors only

701684-BA1 Keyboard with black finish for use in Slovenia (includes cable)

701684-BB1 Keyboard with black finish for use in Israel (includes cable), for use with computer models with

Intel processors only

701684-BG1 Keyboard with black finish for use in Switzerland (includes cable)

701684-DB1 Keyboard with black finish for use in Canada (includes cable)

701684-DH1 Keyboard with black finish for use in the Nordic Region (includes cable), for use with computer

models with Intel processors

701684-FL1 Keyboard with black finish for use in the Czech Republic (includes cable), for use with computer

models with Intel processors

701685-001 TouchPad button board

24 Chapter 3 Illustrated parts catalog

Spare part number Description

701686-001 Power button board (includes cable)

701687-001 USB board (includes cable and audio-out/audio-in jack)

701688-001 Raw Panel

701689-001 Screw Kit

701690-001 Speaker assembly (includes left and right speakers and cable)

701691-001 For use only with computer models equipped with UMA memory, HM70 chipset, a Pentium 987

processor and or FreeDOS 2.0

701691-501 For use only with computer models equipped with UMA memory, HM70 chipset, a Pentium 987

processor, and Windows 8 Standard

701691-601 For use only with computer models equipped with UMA memory, HM70 chipset, a Pentium 987

processor, and Windows 8 Professional

701694-001 System board for use only with computer models equipped with UMA memory, an HM77 chipset,

an i5-3317U processor, and Ubuntu Linux or FreeDOS 2.0

701694-501 System board for use only with computer models equipped with UMA memory, an HM77 chipset,

an i5-3317U processor, and Windows 8 Standard

701694-601 System board for use only with computer models equipped with UMA memory, an HM77 chipset,

an i5-3317U processor, and Windows 8 Professional

701696-001 For use only with computer models equipped with UMA memory, an HM77 chipset, an i3-3217U

processor for FreeDOS 2.0

701696-501 For use only with computer models equipped with UMA memory, an HM77 chipset, an i3-3217U

processor, and Windows 8 Standard

701696-601 For use only with computer models equipped with UMA memory, an HM77 chipset, an i3-3217U

processor, and Windows 8 Professional

701697-001 For use only with computer models equipped with UMA memory, an HM77 chipset, an i3-2377M

processor for FreeDOS 2.0

701697-501 For use only with computer models equipped with UMA memory, an HM77 chipset, an i3-2377M

processor, and Windows 8 Standard

701697-601 For use only with computer models equipped with UMA memory, an HM77 chipset, an i3-2377M

processor, and Windows 8 Professional

701699-001 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i3-3217U processor, 1 GB of dedicated video memory, and FreeDOS 2.0

701699-501 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i3-3217U processor, 1 GB of dedicated video memory, and Windows 8 Standard

701699-601 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i3-3217U processor, 1 GB of dedicated video memory, and Windows 8 Professional

701700-001 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i3-2377M processor, 1 GB of dedicated video memory, and FreeDOS 2.0

701700-501 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i3-2377M processor, 1 GB of dedicated video memory, and Windows 8 Standard

Sequential part number listing

Spare part number Description

701700-601 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i3-2377M processor, 1 GB of dedicated video memory, and Windows 8 Professional

701702-001 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i5-3317U processor, 2 GB of dedicated video memory, and FreeDOS 2.0

701702-501 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i5-3317U processor, 2 GB of dedicated video memory, and Windows 8 Standard

701702-601 For use only with computer models equipped with Discrete Graphics video memory, an HM77

chipset, an i5-3317U processor, 2 GB of dedicated video memory, and Windows 8 Professional

701703-001 Top cover, ruby red (includes TouchPad)

701704-001 Top cover, sparkling black (includes TouchPad)

701945-001 Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and 2 bumpers)

703075-001 RJ45 cover

703714-001 System board for use with computer models with UMA memory, HM70 chipsets, Pentium 987

processors, for FreeDOS 2.0

703714-501 System board for use with computer models with UMA memory, HM70 chipsets, Pentium 987

processors, and Windows 8 Standard

703714-601 System board for use with computer models with UMA memory, HM70 chipsets, Pentium 987

processors, and Windows 8 Professional

707767-001 Webcam/microphone module

26 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

28 Chapter 4 Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

30 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Component replacement procedures

This chapter provides removal and replacement procedures.

There may be as many as 79 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Component replacement procedures

Battery

Description Spare part number

4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001

Before disassembling the computer, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release lock (1) far enough that it rests in the unlocked position.

3. Slide the battery release latch (2) to release the battery.

4. Slide the battery (3) from the middle to remove it from the computer.

To insert the battery reverse these procedures.

NOTE: The battery release latch will automatically lock into place.

Reset the battery release lock to the locked position.

32 Chapter 4 Removal and replacement procedures

Computer feet

Description Spare part number

Rubber Feet Kit 697906-001

The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.

Display panel

Description Spare part number

Display bezel 701680-0011

39.6 cm (15.0 in), HD, WLED, SVA BrightView display panel 701688-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the display panel, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Component replacement procedures

NOTE: To replace the entire display assembly, additional steps are required (see Display Assembly

on page 68).

Remove the panel:

1. Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display bezel

to the display assembly.

2. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of

the display bezel until the bezel disengages from the display enclosure.

3. Remove the display bezel (4).

34 Chapter 4 Removal and replacement procedures

4. Remove the four Phillips screws for the display panel.

5. Move the panel toward the keyboard (1).

NOTE: Support the display panel as you lean the panel forward.

6. Release the adhesive support strip (2) that secures the display panel cable connector to

the display panel.

7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).

Reverse this procedure to replace the panel.

Component replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number

Black keyboard:

●

For use in Canada 701684-DB1

For use in France 701684-051

For use in Germany 701684-041

For use internationally 701684-B31

For use in Israel 701684-BB1

For use in Japan 701684-291

For use in Latin America 701684-161

For use in Nordic countries 701684-DH1

For use in Portugal 701684-131

For use in Saudi Arabia 701684-171

For use in Spain 701684-071

●

For use in South Korea 701684-AD1

●

For use in Taiwan 701684-AB1

●

For use in Thailand 701684-281

●

For use in Turkey 701684-141

●

For use in the United Kingdom 701684-031

●

For use in the United States 701684-001

●

For use in Italy 701684-061

●

For use in Greece 701684-151

●

For use in Hungary 701684-211

●

For use in Russia 701684-251

●

For use in Bulgaria 701684-261

●

For use in Romania 701684-271

●

For use in Belgium 701684-A41

●

For use in Slovenia 701684-BA1

●

For use in Switzerland 701684-BG1

●

For use in the Czech Republic 701684-FL1

●

36 Chapter 4 Removal and replacement procedures

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Remove the keyboard:

1. Remove the two Phillips screws that secure the keyboard to the computer.

Component replacement procedures

2. Turn the computer right-side up with the front toward you. Open the display and stand the

computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.

3. Turn the computer right-side up with the front toward you and open the display.

38 Chapter 4 Removal and replacement procedures

4. Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up

on the rear of the keyboard.

Component replacement procedures

5. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector

(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from

the system board.

6. Remove the keyboard.

Reverse this procedure to install the keyboard.

Top cover

NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and TouchPad

cable.

Description Spare part number

Ruby red top cover 701703-001

Sparkling black top cover 701704-001

TouchPad button board 701685-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

40 Chapter 4 Removal and replacement procedures

4. Remove the battery (see Battery on page 32).

5. Remove the keyboard (see

Remove the top cover:

1. Remove the five Phillips screws that secure the top cover to the base enclosure.

Keyboard on page 36).

2. Disconnect the power button cable (1) and the TouchPad cable (2).

3. Close the display and turn the computer upside down.

Component replacement procedures

4. Remove the eight Phillips screws from the bottom of the computer.

5. Turn the computer over and open the display.

6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).

When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:

Power button board and cable (see

●

Reverse this procedure to install the top cover.

Power button board on page 43).

42 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board (includes cable) 701686-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the power button board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

2. Remove the Phillips screw (1) and tape that secure the power button board to the top cover.

3. Release the clips, lift the power button board (2), and carefully slide the power button cable out

from the guides (3) to remove the power button board.

Reverse this procedure to install the power button board.

Component replacement procedures

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and

screws.

Description Spare part number

9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA

1 TB, 5400 rpm 676521-005

750 GB, 7200 rpm 633252-005

750 GB, 5400 rpm 634250-005

640 GB, 5400 rpm 669300-005

500 GB, 7200 rpm 634925-005

500 GB, 5400 rpm 669299-005

320 GB, 5400 rpm 622643-005

Hard Drive Hardware Kit (includes hard drive cable, and hard drive bracket and screws) 701945-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the hard drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

44 Chapter 4 Removal and replacement procedures

Remove the hard drive:

1. Disconnect the USB cable on top of the hard drive from the computer.

NOTE: If it is necessary to replace the hard drive cable, see System board on page 51.

2. Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive

cable (3).

Component replacement procedures

3. Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.

To install a hard drive, reverse the removal procedure.

46 Chapter 4 Removal and replacement procedures

USB board/Audio jack

Description Spare part number

USB board (includes cable and audio-out/audio-in jack) 701687-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the USB board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

Remove the USB board:

NOTE: One side of the USB cable lays across the hard drive. It is disconnected during the hard drive

removal process.

1. Remove the screw (1) and gently lift the USB board up (2).

2. Slide the USB board out to remove it.

Reverse this procedure to install the USB board.

Component replacement procedures

WLAN module

Description Spare part number

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination

adapter, for use with computers with Intel processors

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005

Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for

use with computers with Intel processors, not supported on Ubuntu Linux, (select models only)

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only)

Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only) 691415-005

670290-005

690019-005

690020-005

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

48 Chapter 4 Removal and replacement procedures

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN

module tilts up.)

Component replacement procedures

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch to prevent incorrect installation into

the WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

50 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement

thermal paste and pads.

Description Spare part number

System boards supporting switchable discrete graphics

For use with computer models with HM77 chipsets, i5-3317U processors and 2 GB of dedicated video memory:

For Windows 8 Professional 701702-601

●

For Windows 8 Standard 701702-501

●

For FreeDOS 2.0 701702-001

●

For use with computer models with HM77 chipsets, i3-3217U processors, and 1 GB of dedicated video memory:

For Windows 8 Professional 701699-601

●

For Windows 8 Standard 701699-501

●

For FreeDOS 2.0 701699-001

●

For use with computer models with HM77 chipsets, i3-2377M processors. and 1 GB of dedicated video memory:

For Windows 8 Professional 701700-601

●

For Windows 8 Standard 701700-501

●

For FreeDOS 2.0 701700-001

●

System boards supporting UMA graphics and Intel processors

For use with computer models with HM77 chipsets and i5-3317U processors:

For Windows 8 Professional 701694-601

●

For Windows 8 Standard 701694-501

●

For Ubuntu Linux or FreeDOS 2.0 701694-001

●

For use with computer models with HM77 chipsets and i3-3217U processors:

For Windows 8 Professional 701696-601

●

For Windows 8 Standard 701696-501

●

For Ubuntu Linux or FreeDOS 2.0 701696-001

●

For use with computer models with HM77 chipsets and i3-2377M processors:

For Windows 8 Professional 701697-601

●

For Windows 8 Standard 701697-501

●

For Ubuntu Linux or FreeDOS 2.0 701697-001

●

For use with computer models with HM70 chipsets and Pentium 997 processors:

Component replacement procedures

Description Spare part number

For Windows 8 Professional 703714-601

●

For Windows 8 Standard 703714-501

●

For Ubuntu Linux or FreeDOS 2.0 703714-001

●

For use with computer models with HM70 chipsets and Pentium 987 processors:

For Windows 8 Professional 701691-601

●

For Windows 8 Standard 701691-501

●

For Ubuntu Linux or FreeDOS 2. 701691-001

●

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the system board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

After removing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory module (see

●

RTC battery (see

●

Heat sink (see

●

PCH heat sink (see

●

mSATA solid-state drive (see

●

Heat sink on page 62)

Memory module on page 55)

RTC battery on page 57)

PCH heat sink on page 61)

mSATA solid-state drive on page 59)

Remove the system board:

52 Chapter 4 Removal and replacement procedures

NOTE: The heat sink on your system board may appear different from the heat sink shown.

1. Disconnect the following cables from the system board:

(1) Display panel cable

(2) Speaker cable

(3) Fan power connector

2. Remove the power connector bracket Phillips screw (1) and remove the power connector bracket

(2).

3. Remove the two Phillips screws (3) that secure the system board to the base enclosure.

4. Lift the left side of the system board (1) until it rests at an angle.

5. Remove the system board by sliding it up and to the left at an angle (2).

Component replacement procedures

6. Disconnect the power connector cable (3).

7. Remove the hard drive cable:

a. Turn the system board upside down, with the front toward you.

b. Disconnect the hard drive cable from the system board.

Reverse this procedure to install the system board.

54 Chapter 4 Removal and replacement procedures

Memory module

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any

procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

Description Spare part number

4 GB (DDR3-1600 MHz, PC3-12800) 641369-005

2 GB (DDR3-1600 MHz, PC3-12800) 652972-005

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing a memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

To add or replace a memory module:

1. Turn the system board upside down to access the memory module.

2. Spread the retention clips (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

Component replacement procedures

3. Remove the memory module (2) by pulling it away from the slot at an angle.

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

CAUTION: To protect a memory module after removal, place it in an electrostatic-safe

container.

Reverse these procedures to replace the memory module.

56 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 697917-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2. Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery is

spring loaded and will pop up. Lift and remove the RTC battery (2).

Component replacement procedures

Reverse this procedure to install the RTC battery.

58 Chapter 4 Removal and replacement procedures

mSATA solid-state drive

Description Spare part number

mSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, not

supported on Ubuntu Linux)

698524-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the mSATA solid state drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

10. Remove the system board (see

System board on page 51).

Remove the mSATA drive:

1. Turn the system board upside down, with the front toward you.

Component replacement procedures

2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2).

NOTE: The drive tilts up to remove. The drive also has a notch that you line up to ensure it is

installed correctly.

Reverse this procedure to install the mSATA drive onto a replacement system board.

60 Chapter 4 Removal and replacement procedures

PCH heat sink

Description Spare part number

PCH heat sink 699248-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the PCH heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

Remove the PCH heat sink:

1. Turn the system board upside down, with the front toward you.

2. Remove the two Phillips screws (1) and lift off the PCH heat sink (2).

Component replacement procedures

Reverse this procedure to install the PCH heat sink onto a replacement system board.

Heat sink

Description Spare part number

UMA graphics heat sink 697915-001

Switchable discrete graphics heat sink 697916-001

Thermal material 680571-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

Remove the heat sink:

1. Turn the system board upside down, with the front toward you.

NOTE: Computer models with UMA graphics and switchable discrete graphics have different

types of heat sinks depending on the computer model.

62 Chapter 4 Removal and replacement procedures

2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c.

a. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics

heat sink (3) from the system board.

CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the

cooling tubes. The tubes bend easily.

Component replacement procedures

b. Thoroughly clean the thermal connections (1), (3) on the system board and the heat sink (2),

(4) before replacing a heat sink onto a system board. Continue to step 3.

c. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board.

d. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2)

before replacing a heat sink onto a system board.

3. Reverse this procedure to replace the heat sink. Replace the thermal material that ships with the

replacement heat sink.

64 Chapter 4 Removal and replacement procedures

Fan

Description Spare part number

Fan 697914-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the fan, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

To remove the fan from the base enclosure:

1. Disconnect the fan cable.

2. Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.

Reverse this procedure to install the cooling fan in the base enclosure.

Component replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly 701690-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the speaker assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

Remove the speaker assembly:

NOTE: The speaker screws were removed during the process to remove the top cover.

Gently release the wires (1) routed along the top of the base enclosure and lift both pieces of the

▲

speaker assembly (2).

66 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the speaker assembly on the base enclosure.

RJ-45 cover

Description Spare part number

RJ-45 cover 703075-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the RJ-45 cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

Remove the RJ-45 cover:

1. Remove the Phillips M screw (1) for the RJ-45 cover.

2. Lift the RJ-45 assembly (2) to remove it from the base enclosure.

Reverse these procedures to replace the RJ-45 assembly.

Component replacement procedures

Display Assembly

Description Spare part number

Antenna Kit (includes left and right wireless antenna cables and transceivers) 701676-001

Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable) 701681-001

Display enclosure:

Ruby red 701677-001

●

Sparkling black 701678-001

●

Display Hinge Kit (includes left and right display hinges and brackets) 701683-001

Webcam/microphone module 707767-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the display panel (see

6. Remove the keyboard (see

7. Remove the top cover (see

8. Remove the hard drive (see

9. Remove the USB board (see

10. Remove the WLAN (see

11. Remove the system board (see

Battery on page 32).

Display panel on page 33).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

Remove the display assembly:

68 Chapter 4 Removal and replacement procedures

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer components.

1. Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2).

2. If it is necessary to replace the webcam/microphone module:

a. Detach and release the webcam/microphone module as far as the webcam/microphone

module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.)

b. Disconnect the webcam/microphone cable (1) from the webcam/microphone module.

c. Remove the webcam/microphone module (2).

Component replacement procedures

3. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the

display brackets (3) to remove them.

4. If it is necessary to replace the display panel cable:

a. Gently remove the cable from the routing clips (1).

b. Detach and release the WLAN module (the WLAN module is attached to the display

enclosure with double-sided tape), and remove the cables (2).

5. If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna cables from the clips (1) built into the display enclosure.

b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless

antenna transceivers are attached to the display enclosure with double-sided tape.)

70 Chapter 4 Removal and replacement procedures

c. Remove the wireless antenna cables and transceivers.

Reverse this procedure to reassemble and install the display assembly.

Power connector

Description Spare part number

Power connector 701682-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the power connector, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 32).

Keyboard on page 36).

Top cover on page 40).

Hard drive on page 44).

USB board/Audio jack on page 47).

WLAN module on page 48).

System board on page 51).

11. Remove the display assembly (see

Remove the power connector:

Display panel on page 33).

Component replacement procedures

NOTE: The power connector screw and bracket were removed during the process to remove the

system board.

1. Release the power connector (1).

2. Lift out the power connector (2) to remove it from the base enclosure.

Reverse these procedures to replace the power connector.

72 Chapter 4 Removal and replacement procedures

5 Using Setup Utility (BIOS) and

System Diagnostics

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the

computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select

Exit Discarding Changes, and then press enter.

Starting Setup Utility (BIOS)

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep (Suspend).

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on

your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.

To start System Diagnostics:

1. Turn on or restart the computer, quickly press esc, and then press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

Using System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions:

Width 34.7 cm 13.67 in

Depth 23.8 cm 9.37 in

Height (front to back) 2.07 cm to 2.1 cm .81 in to .83 in

Weight: 1.8 kg 3.96 lbs

Input power

Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating 125 g, 2 ms, half-sine

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

76 Chapter 6 Specifications

35.6 cm (14.0 in), display specifications

Metric U.S.

Dimensions

Width 32.4 cm 12.8 in

Height 19.3 cm 7.6 in

Diagonal 35.6 cm 14.0 in

Number of colors 262K (6 bit)

Contrast ratio 500:1 (typical)

Brightness

Backlight WLED

Total power consumption 3.2 W (max)

Viewing angle ±45° horizontal, +15° up & -35° down vertical (typical)

Hard drive specifications

1 TB* 750 GB* 640 GB* 500 GB* 320 GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm and

Width 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 107 g max 107 g max 107 g max 107 g max 107 g max

Interface type SATA SATA SATA SATA SATA

Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec

200 cd/m

(nits) (typical)

7.0 mm

9.5 mm and

7.0 mm

Security ATA security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.0 ms 1.0 ms 1.5 ms 2.0 ms

Average 11.0 ms 14.0 ms 14.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 24.0 ms 22.0 ms 22.0 ms 22.0 ms

Logical blocks 1,953,525,1681,465,128,3591,250,242,867976,752,240 625,121,433

Disk rotational speed 5400 rpm 7200 and

5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

5400 rpm 7200 and

5400 rpm

35.6 cm (14.0 in), display specifications

1 TB* 750 GB* 640 GB* 500 GB* 320 GB*

*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact support for details.

78 Chapter 6 Specifications

7 Backing up, restoring, and

recovering

Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

NOTE: For Ubuntu Linux backup, restore, and recovery steps, refer to the User Guide provided.

Double-click the HP Documents icon on the desktop to access this documentation.

This chapter provides information about the following processes:

Creating recovery media and backups

●

Restoring and recovering your system

●

NOTE: This guide describes an overview of backing up, restoring and recovering options. For more

details about the tools provided, see Help and Support. From the Start screen, type h, and then select

Help and Support.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1. After you successfully set up the computer, create HP Recovery media. This step creates a backup

of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

System Recovery—Reinstalls the original operating system and the programs that were

●

installed at the factory.

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers

●

and software, but not other software applications.

Factory Reset—Restores the computer to the state its original factory state by deleting all

●

information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

Creating recovery media and backups

See Creating HP Recovery media on page 80.

2. As you add hardware and software programs, create system restore points. A system restore point

is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.

3. As you add photos, video, music, and other personal files, create a backup of your personal

information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.

NOTE: File History is not enabled by default, so you must turn it on.

For more information and steps for enabling Windows File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.

Creating HP Recovery media

HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and

●

keep them in a safe place.

HP Recovery Manager examines the computer and determines the required storage capacity for

●

the blank USB flash drive or the number of blank DVD discs that will be required.

To create recovery discs, your computer must have an optical drive with DVD writer capability,

●

and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive.

If your computer does not include an integrated optical drive with DVD writer capability, but you

●

would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical

go to drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub.

http://www.hp.com/go/contactHP. For worldwide support,

Be sure that the computer is connected to AC power before you begin creating the recovery

●

media.

80 Chapter 7 Backing up, restoring, and recovering

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

If necessary, you can exit the program before you have finished creating all of the recovery DVDs.

●

HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Recovery Media Creation, and follow the on-screen instructions to continue.

If you ever need to recover the system, see

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:

If you need to restore your personal files and data, you can use Windows File History to restore

●

your information from the backups you created. For more information and steps for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.

If you need to correct a problem with a preinstalled application or driver, use the Drivers and

●

Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.

From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions.

If you want to restore the system to a previous state without losing any personal information,

●

Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to a previous point, automatically created. For more information and steps for using Windows System Restore, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.

Recovering using HP Recovery Manager on page 84.

If you want a quick and easy way to recover the system without losing your personal information,

●

settings, or apps that came preinstalled on your computer or were purchased from the Windows Store, consider using Windows Refresh. This option does not require backing up data to another drive. See

If you want to reset your computer to its original state, Windows provides an easy way to remove

●

all personal data, apps, and settings, and reinstall Windows.

For more information, see

If you want to reset your computer using a minimized image, you can choose the HP Minimized

●

Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager.

For more information, see Recovering using HP Recovery Manager on page 84.

Using Windows Refresh for quick and easy recovery on page 83.

Remove everything and reinstall Windows on page 83.

Restore and recovery

If you want to recover the computer's original factory partitioning and content, you can choose the

●

System Recovery option from the HP Recovery media. For more information, see

Recovering using

HP Recovery Manager on page 84.

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to

●

restore the factory image to the replacement drive. For more information, see

Recovering using HP

Recovery Manager on page 84.

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager

●

offers the Remove Recovery Partition option.

For more information, see

Removing the HP Recovery partition on page 85.

82 Chapter 7 Backing up, restoring, and recovering

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Windows

Help and Support for more information. From the Start screen, type h, and then select Help and Support.

To start Refresh:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Refresh your PC without affecting your files, select Get started, and follow the

on-screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select Reset your PC, and follow the on-screen instructions.

To use the Start screen:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

Restore and recovery

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Remove everything and reinstall Windows, select Get started, and follow the

on-screen instructions.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options:

System Recovery—Reinstalls the original operating system, and then configures the settings for the

●

programs that were installed at the factory.

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and

●

software, but not other software applications.

Factory Reset—Restores the computer to the state its original factory state by deleting all

●

information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

The HP Recovery partition allows Minimized Image Recovery.

What you need to know

HP Recovery Manager recovers only software that was installed at the factory. For software not

●

provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.

Recovery through HP Recovery Manager should be used as a final attempt to correct computer

●

issues.

HP Recovery media must be used if the computer hard drive fails.

●

To use the Factory Reset or System Recovery options, you must use HP Recovery media.

●

If the HP Recovery media do not work, you can obtain recovery media for your system from the HP

●

website. For U.S. support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.

Before beginning recovery, back up any personal data you wish to retain.

http://www.hp.com/go/contactHP. For worldwide support, go

Using the HP Recovery partition to recover a minimized image

The HP Recovery partition allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working.

84 Chapter 7 Backing up, restoring, and recovering

To start HP Recovery Manager from the HP Recovery partition:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select HP Recovery Manager, and follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

1. If possible, back up all personal files.

2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an

optional external optical drive, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer.

NOTE: If the computer does not automatically restart in HP Recovery Manager, change the

computer boot order. See

3. Follow the on-screen instructions.

Changing the computer boot order on page 85.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.

To change the boot order:

1. Insert the HP Recovery media you created.

2. Restart the computer.

3. Press and hold esc while the computer is restarting, and then press f9 for boot options.

4. Select the optical drive or USB flash drive you want to boot from.

5. Follow the on-screen instructions.

Removing the HP Recovery partition

HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.

IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh,

the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. Create HP Recovery media before removing the Recovery partition to ensure you have recovery options; see

Creating HP Recovery media on page 80.

Restore and recovery

Follow these steps to remove the HP Recovery partition:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Remove Recovery Partition, and follow the on-screen instructions to continue.

86 Chapter 7 Backing up, restoring, and recovering

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for

●

evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating

●

of 125 or 250 V ac, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

●

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for all countries

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Argentina IRAM 1

Australia SAA 1

Austria OVE 1

Belgium CEBEC 1

Brazil ABNT 1

Canada CSA 2

Chile IMQ 1

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

India ISI 1

Israel SII 1

Italy IMQ 1

Japan JIS 3

The Netherlands KEMA 1

New Zealand SANZ 1

Norway NEMKO 1

The People's Republic of China CCC 4

Saudi Arabia SASO 7

Singapore PSB 1

South Africa SABS 1

South Korea KTL 5

Sweden SEMKO 1

Switzerland SEV 1

Taiwan BSMI 6

Thailand TISI 1

The United Kingdom ASTA 1

88 Chapter 8 Power cord set requirements

Country/region Accredited agency Applicable note number

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance

coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole

grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the CCC certification mark.

5. The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number

must be on each element. Corset approval number and logo must be printed on a flag label.

6. The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler,

cable, and wall plug) must bear the BSMI certification mark.

7. For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V

ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or

1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.

Requirements for specific countries and regions

9Recycling

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

For more information about recycling programs, see the HP website at

www.hp.com/recycle.

90 Chapter 9 Recycling

Index

AC adapter 7

spare part number 21, 23

action keys

identifying 13

antenna

removal 70 spare part number 21, 23, 71

Antenna Kit

spare part number 21, 68, 71 audio, product description 3 audio-in (microphone) jack 8

removal 47 audio-out (headphone) jack 8

removal 47

back up

personal files 80 backups 79 base enclosure

spare part number 20 battery

removal 32

spare part number 20, 23, 32 battery bay 14 battery lock, identifying 14 battery release latch 14 BIOS

determining version 73

downloading an update 74

updating 73 Blu-ray ROM DVD±R/RW Super

Multi Double-Layer Drive

precautions 28

spare part number 21, 22 boot order

changing HP Recovery

Manager 85

buttons

left TouchPad 10

power 12

right TouchPad 10

TouchPad on/off 10

cables, service considerations 27 caps lock light, identifying 11 chipset, product description 1 components

bottom 14 display 9 left side 8 right side 6 top 10

computer feet

locations 33

spare part number 20, 23, 33 computer major components 16 computer reset 83 computer specifications 76 connector, power 7 connectors, service

considerations 27

deleted files

restoring 81 Digital Media Slot, identifying 7 display assembly

removal 68

spare part numbers 16, 68

subcomponents 20 display bezel

spare part number 21, 33, 34 display enclosure

spare part numbers 21, 68 Display Hinge Kit, spare part

number 21, 23, 68

display panel

product description 2

removal 33

spare part number 21, 33 Display Panel Cable Kit

spare part number 21, 23, 68 display specifications 77 drives, preventing damage 28 DVD±RW and CD-RW Super Multi

Double-Layer Combination Drive

precautions 28

DVD±RW Super Multi Double-Layer

Combination Drive

spare part number 22

electrostatic discharge 28 equipment guidelines 31 esc key, identifying 13 Ethernet, product description 3 external media cards, product

description 4

fan

removal 65 spare part number 20, 23, 65

feet

locations 33 spare part number 20, 23, 33

fn key, identifying 13

graphics, product description 1 grounding guidelines 28 guidelines

equipment 31 grounding 28 packaging 30 transporting 30 workstation 30

hard drive

precautions 28 product description 2 removal 44 spare part numbers 19, 22,

23, 44

specifications 77

hard drive cable

removal 54

Hard Drive Hardware Kit

spare part number 19, 26, 44 hard drive light 7 HDMI port, identifying 7

Index

heat sink

removal 62 spare part numbers 19, 23,

hinge

spare part number 21, 23, 68

HP Recovery Manager 84

correcting boot problems 85 starting 85

HP Recovery media

creating 80 recovery 85

HP Recovery partition 85

recovery 84 removing 85

integrated numeric keypad,

identifying 13

integrated webcam light,

identifying 9

internal media card, product

description 4

internal microphone, identifying 9

jack

audio-in (microphone) 8 audio-out (headphone) 8 network 7 RJ-45 (network) 7 RJ-45 (network) lights 7

keyboard

product description 4 removal 36 spare part numbers 16, 17,

23, 24, 36 keypad, integrated numeric 13 keys

action 13 esc 13 fn 13 num lock 13 Windows applications 13 Windows logo 13

latch, battery release 14

lights

AC adapter 7 caps lock 11 hard drive 7 mute 11 power 6, 11 TouchPad 10, 11 webcam 9 wireless 11

mass storage device

precautions 28 removal 44 spare part numbers 44

memory module

product description 2 removal 55 spare part numbers 19, 22,

microphone

product description 3

minimized image

creating 84 minimized image recovery 84 model name 1 mSATA solid-state drive

removal 59

spare part number 23, 59 mute light, identifying 11

network jack, identifying 7 num lock key, identifying 13

operating system, product

description 4

optical drive

precautions 28

spare part numbers 21 original system recovery 84

packaging guidelines 30 PCH heat sink

removal 61

spare part number 20, 23, 61 plastic parts, service

considerations 27

pointing device, product

description 4

ports

HDMI 7 USB 2.0 8

USB 3.0 7 ports, product description 4 power button board

removal 43

spare part number 17, 25, 43 power button, identifying 12 power connector

removal 71

spare part number 20

spare part numbers 71 power connector, identifying 7 power cord

requirements for all countries

requirements for specific

countries and regions 88 set requirements 87 spare part numbers 21, 22

power lights, identifying 6, 11 power requirements, product

description 4 processors, product description 1 product description

audio 3 chipset 1 display panel 2 drives 2 Ethernet 3 external media cards 4 graphics 1 internal media card 4 keyboard 4 memory module 2 microphone 3 operating system 4 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 3 wireless 3

product name 1

92 Index

HP 15 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Finding your hardware and software information

Locating hardware

Locating software

Right side

Left side

Display

TouchPad

Lights

Buttons and speakers

Keys

Bottom

3 Illustrated parts catalog

Service label

Computer major components

Display assembly subcomponents

Miscellaneous parts

Sequential part number listing

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Battery

Computer feet

Display panel

Keyboard

Top cover

Power button board

Hard drive

USB board/Audio jack

WLAN module

System board

Memory module

RTC battery

mSATA solid-state drive

PCH heat sink

Heat sink

Speaker assembly

RJ-45 cover

Display Assembly

Power connector

Starting Setup Utility (BIOS)

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

6 Specifications

Computer specifications

35.6 cm (14.0 in), display specifications

Hard drive specifications

Creating recovery media and backups

Creating HP Recovery media

Restore and recovery

Using Windows Refresh for quick and easy recovery

Remove everything and reinstall Windows

Recovering using HP Recovery Manager

What you need to know

Using the HP Recovery partition to recover a minimized image

Using HP Recovery media to recover

Changing the computer boot order

Removing the HP Recovery partition

8 Power cord set requirements

Requirements for all countries

Requirements for specific countries and regions

Index