HP 14q-by0xx Maintenance and Service Guide
HP 14 Laptop PC (AMD)
* Model numbers: 14-bw0xx
HP 14g Laptop PC
* Model numbers: 14g-bx0xx
HP 14q Laptop PC
* Model numbers: 14q-by0xx
Maintenance and Service Guide
© Copyright 2017 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7 or Windows
10 Pro systems downgraded to Windows 7
Professional: This version of Windows running
with the processor or chipsets used in this
system has limited support from Microsoft. For
more information about Microsoft’s support,
please see Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2017
Document Part Number: 927215-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button ................................................................................................................................................ 11
Special keys ....................................................................................................................................... 12
Action keys ........................................................................................................................................ 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 21
Mass storage devices ........................................................................................................................................... 23
Cables ................................................................................................................................................................... 24
Miscellaneous parts ............................................................................................................................................. 25
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ........................................................................................................ 28
Packaging and transporting guidelines .......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Battery ............................................................................................................................................... 32
v
Optical drive ....................................................................................................................................... 33
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 35
Component replacement procedures .................................................................................................................. 35
Display subcomponents (bezel, panel, camera) ............................................................................... 35
Bottom cover ..................................................................................................................................... 39
WLAN module .................................................................................................................................... 41
Memory module ................................................................................................................................ 43
Hard drive .......................................................................................................................................... 44
M.2 solid-state drive/eMMC adapter bracket .................................................................................... 47
M.2 Solid-state drive (SSD) or eMMC module ................................................................................... 48
Fan ..................................................................................................................................................... 49
TouchPad button board ..................................................................................................................... 51
Heat sink assembly ........................................................................................................................... 52
Speakers ............................................................................................................................................ 56
USB board .......................................................................................................................................... 58
System board .................................................................................................................................... 59
RTC battery ........................................................................................................................................ 61
Display assembly ............................................................................................................................... 62
Power connector cable ...................................................................................................................... 71
Power button board .......................................................................................................................... 72
Top cover/keyboard ........................................................................................................................... 73
7 Using Setup Utility (BIOS) ............................................................................................................................. 75
Starting Setup Utility (BIOS) ................................................................................................................................ 75
Updating Setup Utility (BIOS) .............................................................................................................................. 75
Determining the BIOS version ........................................................................................................... 75
Downloading a BIOS update .............................................................................................................. 76
8 Backing up, restoring, and recovering ........................................................................................................... 77
Creating recovery media and backups ................................................................................................................ 77
Creating HP Recovery media (select products only) ......................................................................... 77
Using Windows tools ........................................................................................................................................... 78
Restore and recovery ........................................................................................................................................... 79
Recovering using HP Recovery Manager ........................................................................................... 79
What you need to know before you get started ............................................................. 79
Using the HP Recovery partition (select products only) ................................................. 80
Using HP Recovery media to recover .............................................................................. 80
Changing the computer boot order ................................................................................ 81
Removing the HP Recovery partition (select products only) ......................................... 82
vi
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 83
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 83
10 Specications ............................................................................................................................................ 85
Computer specications ...................................................................................................................................... 85
35.6-cm (14.0-in) display specications ............................................................................................................. 86
Hard drive specications ..................................................................................................................................... 87
M.2 solid-state drive specications .................................................................................................................... 88
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 89
11 Power cord set requirements ...................................................................................................................... 91
Requirements for all countries ............................................................................................................................ 91
Requirements for specic countries and regions ................................................................................................ 92
12 Recycling .................................................................................................................................................. 95
Index ............................................................................................................................................................. 97
vii
viii
1 Product description
Category Description Discrete UMA
Product name HP 14 Laptop PC (Intel)
* Model numbers: 14-bw0xx
HP 14g Laptop PC
* Model numbers: 14g-bx0xx
HP 14q Laptop PC
* Model numbers: 14q-by0xx
Processor AMD Dual-Core processor √ √
A9-9420 (3.0-GHz, turbo up to 3.6 GHz, 1-MB L2 cache) √ √
A6-9220 (2.5-GHz, turbo up to 2.9 GHz, 1-MB L2 cache) √ √
A4-9120 (2.2-GHz, turbo up to 2.5 GHz, 1-MB L2 cache) √
E2-9000e (1.5-GHz, turbo up to 2.0 GHz, 1-MB L2 cache) √
Graphics Internal graphics √ √
AMD Radeon™ R5 Graphics (A9 processor) √ √
AMD Radeon R4 Graphics (A6 processor) √ √
AMD Radeon R3 Graphics (A4 processor) √
AMD Radeon R2 Graphics (E2 processor) √
√ √
√ √
√ √
Switchable discrete graphics √
AMD Radeon™ M520 R17M-M1-30 with 2048 GB of dedicated video memory √
Support HD Decode, DX12, and HDMI √ √
Supports PX7 √
Panel 35.6-cm (14.0-in), high-denition (HD), white light-emitting diode (WLED), SVA,
BrightView (1366×768) display, slim-at 3.0 mm, eDP; typical brightness: 220 nits
35.6-cm (14.0-in), high-denition (HD), white light-emitting diode (WLED), SVA,
anti glare (1366×768) display, slim-at 3.0 mm, eDP; typical brightness: 220 nits
35.6-cm (14.0-in), full high-denition (FHD), white light-emitting diode (WLED),
UWVA, BrightView (1920×1080) display, slim-at 3.0 mm, eDP; typical brightness:
220 nits
35.6-cm (14.0-in), full high-denition (FHD), white light-emitting diode (WLED),
UWVA, anti glare (1920×1080) display, slim-at 3.0 mm, eDP; typical brightness:
220 nits
Memory Two non-customer-accessible/upgradable memory module slots: √ √
DDR4-1866 single channel support (DDR4-2400 downgrade to DDR4-1866) √ √
Supports up to 16 GB of system RAM in the following congurations: √ √
√ √
√ √
√ √
√ √
1
Category Description Discrete UMA
●
8192-MB total system memory (8192×1) or (4096×2) √ √
●
6144-MB total system memory (4096×1 + 2048 ×1) √ √
●
4096-MB total system memory (4096×1) √ √
One non-customer-accessible/upgradable memory module slot √ √
DDR4-1866 single channel support (DDR4-2400 downgrade to DDR4-1866) √ √
Supports up to 8 GB of system RAM in the following congurations: √ √
●
8192-MB total system memory (8192×1) √ √
●
4096-MB total system memory (4096×1) √ √
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-
in) thicknesses
Support for m.2 SATA SSD √ √
Single hard drive congurations: √ √
●
1-TB, 5400 rpm, 9.5 mm or 7.0 mm √ √
●
500-GB, 5400 rpm, 7.0-mm √ √
M.2 SATA-3 congurations (value): √ √
●
256 GB √ √
●
128 GB √ √
M.2 SATA-3 congurations (TLC): √ √
●
256 GB √ √
●
128 GB √ √
eMMC conguration: √ √
●
128 GB √ √
●
64 GB √
●
32 GB √
Optical drive Fixed, serial ATA, 9.0-mm tray load √ √
√ √
DVD+/-RW Double-Layer writer √ √
Supports zero power optical drive √ √
Supports M-disc √ √
Supports conguration without optical drive √ √
Camera/ mic HP TrueVision HD camera - activity LED, USB 2.0, HD BSI sensor, f2.0, 720p by 30
frames per second
HP Camera – VGA camera, indicator LED, USB 2.0, f2.4, 480p by 30 frames per
second
Single digital microphone √ √
Supports HP Noise Cancellation √ √
2 Chapter 1 Product description
√ √
√ √
Category Description Discrete UMA
Supports WDR (Wide Dynamic Range)(HD camera) √ √
Audio Dual speakers √ √
HP Audio Control √ √
Ethernet Integrated 10/100/1000 network interface card (NIC) √ √
Wireless Network Integrated wireless options with single antenna (M.2/PCIe): √ √
Compatible with Miracast-certied devices √ √
Support for the following WLAN formats: √ √
●
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter √ √
●
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter √ √
●
Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter √ √
Integrated wireless options with dual antennas (M.2/PCIe): √ √
Compatible with Miracast-certied devices √ √
Support for the following WLAN formats: √ √
●
Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter
(non-vPro)
●
Intel Dual Band Wireless-AC 3168 802.11AC 1x1 WiFi + BT 4.2 Combo Adaptor
(non-vPro)
√ √
√ √
External media
card
Internal Card One M.2 slot for SSD √ √
Ports VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz √ √
Keyboard/
pointing devices
HP Multi-Format Digital Media Reader √ √
Support SD/SDHC/SDXC √ √
Push-pull insertion/removal √ √
One M.2 slot for WLAN √ √
HDMI version 1.4b supporting 1920×1080 @ 60Hz √ √
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard
aspect video
RJ-45 (Ethernet) √ √
USB 3.0 (2 ports; left side) √ √
USB 2.0 (1 right side) √ √
AC Smart Pin adapter plug √ √
Headphone/line out and microphone/line in combo jack √ √
Full-size textured, island style keyboard √ √
TouchPad with multi-touch gestures enabled √ √
TouchPad taps enabled by default √ √
√ √
TouchPad supports Modern Trackpad Gestures √ √
3
Category Description Discrete UMA
Power AC adapters √ √
65-W EM √ √
65-W √
45-W √
1 meter power cord √ √
Batteries √ √
4-cell, 41-Whr Li-ion battery √ √
3-cell, 31-Whr Li-ion battery √
Security fTPM 2.0 √ √
Kensington Security Lock √ √
Operating system Preinstalled √ √
Windows 10 √ √
For Developed Market (ML): √ √
Windows 10 Home ML √ √
Windows 10 Home Plus ML √ √
Windows 10 Home Value NB ML Compact √
Windows 10 Home Entry NB ML Compact √
Windows 10 Home Entry NB w/OneDrive ML Compact √
For Emerging Market (EM/SL): √ √
Windows 10 Home EM/SL √ √
Windows 10 Home Value NB EM/SL √ √
Windows 10 Home Value NB Select Geo EM/SL √ √
For China Market: √ √
CPPP Windows 10 Home High End China Language Edition √ √
CPPP Windows 10 Home China Language Edition √ √
For APJ SEAP Market (EM/SL): √ √
SEAP Windows 10 Home EM/SL √ √
SEAP Windows 10 Home Value Notebook √ √
FreeDOS 2.0 √ √
Service End-user replaceable parts √ √
AC adapter √ √
Battery √ √
Optical drive √ √
4 Chapter 1 Product description
2 Getting to know your computer
Right side
Component Description
(1) Power light
(2) Drive light
(3) Memory card reader Reads optional memory cards that enable you to store, manage,
(4) USB 2.0 port Connects a USB device, such as a cell phone, camera, activity
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Blinking white: The hard drive is being accessed.
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Pull the card out of the memory card reader.
tracker, or smartwatch, and provides data transfer.
(5) Optical drive (select products only) Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
NOTE: For disc compatibility information, type help in the
taskbar search box, select Help and Support, and then type
disc compatibility in the search box.
(6) Optical drive eject button (select products only) Releases the optical drive disc tray.
(7) Security cable slot Attaches an optional security cable to the computer.
Right side 5
Component Description
Left side
Component Description
(1) Power connector Connects an AC adapter.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) AC adapter and battery light
(3) Vent Enables airow to cool internal components.
(4) External monitor port (select products only) Connects an external VGA monitor or projector.
(5) RJ-45 (network) jack/status lights Connects a network cable.
(6) HDMI port Connects an optional video or audio device, such as a high-
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
6 Chapter 2 Getting to know your computer
Component Description
(7) USB 3.x SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides high-speed data transfer.
(8) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left side 7
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Camera light On: The camera is in use.
(3) Camera Allows you to video chat, record video, and record still images.
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP Documentation.
8 Chapter 2 Getting to know your computer
Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Keyboard area 9
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
●
Amber: Computer sound is o.
●
O: Computer sound is on.
10 Chapter 2 Getting to know your computer
Button
Component Description
Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button briey
to exit Sleep.
●
When the computer is in Hibernation, press the button briey to
exit Hibernation.
CAUTION: Pressing and holding down the power button results in the
loss of unsaved information.
If the computer has stopped responding and shutdown procedures are
ineective, press and hold the power button down for at least 5
seconds to turn o the computer.
To learn more about your power settings, see your power options.
▲ Type power in the taskbar search box, and then select Power &
sleep settings.
‒ or –
Right-click the Start button, and then select Power Options.
Keyboard area 11
Special keys
Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes specic functions when pressed in combination with
the fn key.
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
12 Chapter 2 Getting to know your computer
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 12.
▲
Icon Description
To use an action key, press and hold the key.
Opens the Get started app.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
Keyboard area 13
Bottom
Component Description
(1) Battery lock Locks the battery in the battery bay.
(2) Battery bay Holds the battery.
(3) Battery release latch Releases the battery.
(4) Speakers (2) Produce sound.
(5) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
14 Chapter 2 Getting to know your computer
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 15
16 Chapter 2 Getting to know your computer
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 17
Item Component Spare part
number
(1) Display assembly
NOTE: For display assembly spare part information, see Display assembly subcomponents
on page 21.
(2) Top cover/keyboard
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 73.
Jet black 925307-xxx
Snow white 925308-xxx
Smoke gray 925309-xxx
Marine blue 925310-xxx
Pike silver 925311-xx1
Silk gold 925312-xx1
Empress red 925313-xx1
(3) TouchPad button board 925365-001
(4) Speakers (includes left and right speakers and cable) 925376-001
(5) Power connector cable 814142-013
(6) USB board 925450-001
(7) Power button board 925366-001
not spared
(8) Hard drive bracket 925354-001
(9) Hard drive, 2.5 inch (does not include bracket, connector board, or cable)
1-TB, 5400-rpm 778192-005
500-GB, 5400-rpm 778186-005
(10) Solid-state drive, M.2
256 GB 865902-018
128 GB 827560-049
(10) eMMC module
128 GB 833958-007
64 GB 779066-023
32 GB 786461-013
(11) eMMC board
For use with 64 GB eMMC module 925449-001
For use with 32 GB eMMC module 925448-001
(12) Solid-state drive/eMMC bracket 925355-001
(13) System board (includes replacement thermal materials)
All system boards use the following part numbers:
18 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
xxxxxx-001: Non-Windows operating systems
xxxxxx-601: Windows 10 operating system
For use in models with 2 GB of discrete graphics memory:
AMD A9-9420P processor 925541-xx1
AMD A6-9220P processor 925540-xx1
For use in models with 2 GB of UMA graphics memory:
AMD A9-9420P processor 925544-xx1
AMD A6-9220P processor 925543-xx1
AMD A4-9120P processor 925542-xx1
AMD E2-9000e processor 925545-xx1
(14) WLAN module
Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 901229-855
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855
Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter 927235-855
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855
(15) RTC battery 746439-001
(16) Memory modules
8-GB 862398-855
4 GB 862397-855
2 GB 864271-855
(17) Fan 925352-001
Heat sink assembly (includes replacement thermal materials)
(18) For use in models with discrete graphics memory 925452-001
(19) For use in models with a fan and with UMA graphics memory 925451-001
(20) For use in models without a fan and with UMA graphics memory 929053-001
(21) Battery
4-cell, 41-Whr, 2.8-Ah Li-ion battery 919701-850
3-cell, 31-Whr, 2.8-Ah Li-ion battery 919700-850
(22) Optical drive (DVD+/-RW Double-Layer SuperMulti) 920417-001
(23) Bottom cover
For use in models with an optical drive:
●
Pike/natural silver 925326-001
●
Silk gold 925327-001
●
Smoke gray 925324-001
Computer major components 19
Item Component Spare part
number
For use in models without an optical drive:
●
Marine blue 925325-001
●
Snow white 925323-001
●
Empress red 925657-001
●
Jack black 925322-001
●
Pike/natural silver 925332-001
●
Silk gold 925333-001
●
Smoke gray 925330-001
●
Marine blue 925331-001
●
Jack black 925328-001
●
Snow white 925329-001
●
Empress red 925334-001
20 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel 925335-001
(2) Raw display panel (35.6-cm [14.0-in])
FHD, anti glare 821816-006
FHD, BrightView 847660-009
HD, anti glare 916357-005
HD, BrightView 847664-009
(3) Camera/microphone module
HD 919471-007
VGA 919472-007
Display assembly subcomponents 21
Item Component Spare part number
(4) Hinge covers
Right, jack black 925357-001
Left, jack black 925358-001
Right, jack black 925359-001
Left, jack black 925360-001
Right, textured black 925361-001
Left, textured black 925362-001
(5) Hinge Kit (left and right) 925356-001
(6) Display cable (includes display panel cable and camera/microphone cable) 925342-001
(7) Antenna (includes wireless antenna cable and transceiver) 925314-001
(8) Display enclosure:
Pike/natural silver 925319-001
Silk gold 925320-001
Smoke gray 925317-001
Marine blue 925318-001
Jack black 925315-001
Snow white 925316-001
Empress red 925321-001
22 Chapter 3 Illustrated parts catalog
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