Reproduction, adaptation or translation
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Part number: Q5927-90913
Edition 1, 09/2004
The information contained herein is subject
to change without notice.
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Table of contents
1 Printer basics
Quick access to more information .............................................................................................2
WWW links for drivers, software, and support ...................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
●Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different
media than rest of the document
●16 MB RAM
●Memory is upgradeable to 144 MB
●2,500- or 6,000-page print cartridge
●
PCL 6, PCL 5e, and PostScript
switches to the appropriate language)
●Compatible with USB 2.0 specifications
●IEEE-1284B parallel port
●Windows 98, Me, NT (printer driver only), 2000, Server 2003 (printer driver only), XP 32-
bit, XP 64-bit (printer driver only)
●Mac OS 9.1 and later (printer driver only)
●Mac OS X v10.1 (printer driver only), v10.2 and later
●Power switch
●HP toolbox (provides printer status information, troubleshooting information, and printer
configuration information)
●46 HP fonts
®
Level 2 emulation (printer automatically determines and
Note
●35 PS fonts
hp LaserJet 1320n printer
The HP LaserJet 1320n printer includes an Internal HP Jetdirect network port instead of the
IEEE-1284B parallel port.
hp LaserJet 1320tn printer
The HP LaserJet 1320tn printer includes all of the features of the HP LaserJet 1320n printer
with the addition of a second 250-sheet input tray (Tray 3).
hp LaserJet 1320nw printer
The HP LaserJet 1320nw printer includes all of the features of the HP LaserJet 1320n
printer with the addition of integrated 802.11b/g wireless connectivity.
For more information about this product, see the HP LaserJet 1320nw wireless user guide.
4Chapter 1 Printer basicsENWW
Walk around
The following illustrations identify the components of the hp LaserJet 1160 and
hp LaserJet 1320 series printers.
Parallel port (HP LaserJet 1160 and HP LaserJet 1320 printers)
6Internal HP Jetdirect network port (HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers only)
7
Rear automatic two-sided path door
8Jam clearing levers
ENWWWalk around5
Printer control panel
The printer control panel is comprised of four lights and two buttons. The hp LaserJet
1320nw printer has an additional light at the top of the control panel. These lights produce
patterns that identify your printer's status.
1Wireless light: (HP LaserJet 1320nw printer only) When the Wireless light is on solid, a wireless
connection has been established. When the Wireless light is off, wireless operation is disabled.
When the Wireless light is flashing, the printer is trying to establish a wireless connection.
2Toner light: When the toner is low, the Toner light is on solid. When the print cartridge is out of
the printer, the Toner light is flashing.
3Attention light: Indicates printer media input tray is empty, print cartridge door is open, print
cartridge is missing, or other errors. See
4Ready light: Indicates that the printer is ready to print.
5G
O
button and light: To print a demo page or to continue printing while in manual feed mode,
press and release the G
5 seconds.
6C
ANCEL
button: To cancel the print job that is currently printing, press the C
Printer information pages for more information.
O
button. To print a configuration page, press and hold the GO button for
ANCEL
button.
Note
See Status light patterns for a description of the light patterns.
6Chapter 1 Printer basicsENWW
Media paths
The following sections describe the input trays, output bins, and media paths.
Single-sheet priority input slot (Tray 1)
You should use the single-sheet priority input slot when feeding one sheet of paper,
envelope, postcard, label, or transparency. You can also use the single-sheet priority input
slot to print the first page on different media than the rest of the document.
Media guides ensure that the media is correctly fed into the printer and that the print is not
skewed (crooked on the media). When loading media, adjust the media guides to match the
width of the media that you are using.
Note
The printer automatically prints from the single-sheet priority input slot before printing from
the main input tray.
Choosing paper and other media for more information about media types.
See
Main input tray (Tray 2)
The enclosed main input tray, accessed from the front of the printer, holds up to 250 sheets
of 20 lb paper or other media.
The main input tray supports paper with the following specifications:
●
Weight: Up to 60 to 105 g/m
●Size: From 147 x 211 mm (5.8 x 8.27 inches) to 216 x 356 mm (8.5 x 14 inches).
2
(16 to 28 lb.).
ENWWMedia paths7
Media guides ensure that the media is correctly fed into the printer and that the print is not
skewed (crooked on the media). The main input tray has both side and rear media guides.
When loading media, adjust the media guides to match the length and width of the media
that you are using.
Straight-through output path
The straight-through output path is useful when you are printing envelopes, transparencies,
heavy media, or any media that tends to curl when printed. Printed media exits in reverse
order when the straight-through output door is open.
Note
8Chapter 1 Printer basicsENWW
Printed media does not stack when you use the straight-through output path. The media
drops to the surface below unless you remove each sheet as it exits the printer.
Output bin
The output bin is located on the top of the printer. Printed media is collected here in the
correct sequence when the straight-through output door is closed. The media support
provides improved stacking for large print jobs. Use the output bin when printing normal and
large, collated documents.
ENWWMedia paths9
Print cartridge access
The print cartridge door is located on the front of the printer. You must open the print
cartridge door to access the print cartridge, clear jams, and clean the printer. To open the
print cartridge door, grasp the center and pull the print cartridge door toward you.
10Chapter 1 Printer basicsENWW
Printer software
The following sections describe the software that is provided with the HP LaserJet 1160 and
HP LaserJet 1320 series printers.
Supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly
recommends that you install the software provided. Not all software is available in all
languages. Install the software before setting up the printer. See the Readme for the latest
software information.
The most recent drivers, additional drivers, and other software are available from the Internet
and other sources.
The printer comes with software for the following operating systems:
●Windows 98
●Windows Me
●Windows NT (printer driver only)
●Windows 2000
●Windows Server 2003 (printer driver only)
Note
For more information about upgrading from Windows 2000 Server to Windows
Server 2003, go to http://www.microsoft.com/.
For more information about Windows Server 2003 Point and Print, go to
http://www.microsoft.com/.
For more information about Windows Server 2003 Terminal Services and Printing, go to
http://www.microsoft.com/.
●Windows XP (32-bit)
●Windows XP (64-bit) (printer driver only)
●Mac OS 9.x (printer driver only)
●Mac OS X v10.1 (printer driver only), v10.2 and later
Apple encourages OS X v10.0 users to upgrade to v10.1 or later.
Installing printer software
The following sections provide instructions for installing the printer software on various
operating systems.
To install a printer driver for Windows NT 4.0
To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard.
1. Click Start, and then point to Settings.
2. Click Printers.
3. Double-click Add Printer.
ENWWPrinter software11
4. Select the port that the printer is connected to, and click Next.
5. Click Have Disk. Click Browse.
6. On the CD-ROM, browse to the driver you want to install as follows:
a. Select your language from the directory list, and double-click.
b. Select drivers from the directory list, and double-click.
c. Select your operating system from the directory list, and double-click.
d. Select the driver from the directory list, and double-click.
e. Click OK to select the INF file.
f.Click HP LaserJet 1160 or HP LaserJet 1320 series printer, and click OK to begin
the installation.
7. Follow the on-screen instructions to complete the software installation.
To install printer software for Windows XP (64-bit) and Windows
Server 2003
See the operating system documentation for instructions on installing a printer driver.
To install printer software for all other operating systems
Note
Note
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow
the on-screen installation instructions.
If the Welcome screen does not open, click Start on the Windows task bar, click Run, typeZ:\setup (where Z is your CD drive letter), and click OK.
Printer Properties (driver)
Printer Properties control the printer. You can change the default settings, such as media
size and type, printing multiple pages on a single sheet of media (N-up printing), resolution,
and watermarks. You can access the printer Properties in the following ways:
●Through the software application that you are using to print. This only changes the
settings for the current software application.
●Through the Windows operating system. This changes the default settings for all future
print jobs.
Because many software applications use a different method of accessing the printer
Properties, the following section describes the most common methods used in Windows 98,
2000, Me, and Windows XP.
To only change the settings for the current software application
Note
12Chapter 1 Printer basicsENWW
Although the steps can vary between software applications, this is the most common method.
1. From the File menu in the software application, click Print.
2. On the Print dialog, click Properties.
3. Change the settings, and click OK.
To change the default settings for all future print jobs in Windows 98,
2000, and Me
1. In the Windows task bar, click Start, select Settings, and click Printers.
2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
Note
In Windows 2000, many of these features are available from the Printing Preferences menu.
To change the default settings for all future print jobs in Windows XP
1. In the Windows task bar, click Start, and click Printers and Faxes.
2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.
Print setting priorities
There are three ways to change print settings for this printer: in the software application, in
the printer driver, and in the HP toolbox. For the HP LaserJet 1320 series printer, you can
also change print settings through the embedded Web server. Changes made to print
settings are prioritized according to where the changes are made, as follows:
●Changes made in the software application override settings changed anywhere else.
Within a software application, changes made in the Page Setup dialog box override
changes made in the Print dialog box.
●Changes made in the printer driver (printer Properties dialog box) override settings in the
HP toolbox. Changes made in the printer driver do not override settings in the software
application.
●Changes made in the HP toolbox and the embedded Web server have the lowest priority.
If a particular print setting can be changed in more than one of the ways listed above, use
the method that has the highest priority.
Printer Properties online help
The printer Properties (driver) online help includes specific information about the functions in
the printer Properties. This online help guides you through the process of changing your
printer's default settings. For some drivers, online Help gives instructions on using contextsensitive Help. Context-sensitive Help describes the options for the driver feature you are
currently accessing.
To access the printer Properties online help
1. From the software application, click File, and then click Print.
2. Click Properties, and then click Help.
ENWWPrinter software13
Software for Windows
The following software is available to all users of the printer.
Printer drivers
A printer driver is the software component that provides access to printer features and
provides the means for the computer to communicate with the printer. Choose a printer
driver based on the way you use the printer.
●Use the PCL 5e printer driver if you need print results to look consistent with those from
older HP LaserJet printers. Certain features are not available in this printer driver. (Do
not use the PCL 5e driver for this printer with older printers.)
●Use the PCL 6 printer driver to take full advantage of the printer features
(HP LaserJet 1320 series printer only). Unless complete backward compatibility with
previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.
●Use the PS printer driver for compatibility with PostScript (HP LaserJet 1320 series
printer only). Certain printer features are not available in this printer driver.
The printer automatically switches between PS and PCL printer languages depending on the
driver you have selected.
Available printer drivers
The following printer drivers are included with the printer.
Available printer drivers
HP LaserJet 1160 printerHP LaserJet 1320 series printer
●host-based
●PCL 5e
●PCL 5e
●PCL 6
●PS
hp toolbox
You can view the HP toolbox when the printer is directly connected to your computer or
when it is connected to a network. You must have performed a complete software
installation to use the HP toolbox.
The HP toolbox is a Web application that you can use for the following tasks:
●Check the printer status.
●Configure the printer settings.
●View troubleshooting information.
●View online documentation.
Using the hp toolbox for more information.
See
14Chapter 1 Printer basicsENWW
Embedded Web server
Note
Note
This feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers.
The embedded Web server is available for the HP LaserJet 1320 series printer over the
Internal HP Jetdirect network connection.
With the embedded Web server, you can gain access to the printer settings and information
by typing an IP address or hostname of the printer in a Web browser (such as Netscape
Navigator or Microsoft
Web server to configure the printer, view status information, and obtain troubleshooting
information.
These settings can also be changed using HP Toolbox.
The embedded Web server works with the following supported web browsers:
●Internet Explorer 5.5 (and later)
●Netscape Navigator 4.75 (and later)
Using the embedded Web server for more information.
See
®
Internet Explorer) on any computer. You can use the embedded
ENWWSoftware for Windows15
Software for Macintosh computers
The following sections describe the software for Macintosh computers that is available for
the HP LaserJet 1160 and HP LaserJet 1320 series printers.
hp LaserJet 1160 printer
The following sections describe how to access the Macintosh software for the
HP LaserJet 1160 printer.
Accessing the printer driver (Mac OS 9.1 and later)
1. From the Apple menu, select the Chooser.
2. On the top, left side of the Chooser dialog box, click HP LaserJet.
3. Select one of the following options, depending on how the computer and the printer are
connected:
●TCP/IP: In the pop-up dialog, select yes to scan for TCP/IP network printers.
●USB: Go to step 4.
4. On the right side of the Chooser dialog box, click HP LaserJet 1160 printer.
5. Close the Chooser.
Accessing the printer driver (Mac OS X v10.1 and later)
1. Print Center should automatically launch. If it does not launch, perform the following
steps:
a. Double-click the hard drive icon on the desktop.
b. Open the Applications folder, and then open the Utilities folder.
c. Double-click Print Center or Printer Setup Utility, depending on the operating
system.
2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer
and the printer are connected:
●USB
●TCP/IP: For connecting to your TCP/IP printer in OS X v10.1, select hp ip printing.
For OS X v10.2 and later, select Rendezvous.
4. Select the printer name from the printer list.
5. Click Add.
hp LaserJet 1320 series printer
The following sections describe how to access the Macintosh software for the
hp LaserJet 1320 series printer.
16Chapter 1 Printer basicsENWW
Accessing the printer driver (Mac OS 9.x)
1. Double-click the hard drive icon on the desktop.
2. Open the Applications folder, and then open the Utilities folder.
3. Launch the Desktop Printer Utility.
4. Double-click Printer (USB).
5. In the USB Printer Selection section of the dialog box, click Change.
6. Select HP LaserJet 1320 printer.
7. Click Auto Setup.
8. Click Create at the bottom of the Window.
9. Click Save.
Accessing the printer driver (Mac OS X v10.1 and later)
1. Print Center should automatically launch. If it does not launch, perform the following
steps:
a. Double-click the hard drive icon on the desktop.
b. Open the Applications folder, and then open the Utilities folder.
c. Double-click Print Center or Printer Setup Utility, depending on the operating
system.
2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer
and the printer are connected:
●USB
●TCP/IP: For connecting to your TCP/IP printer in OS X v10.1, select hp ip printing.
For OS X v10.2 and later, select Rendezvous.
4. Select the printer name from the printer list.
5. Click Add.
PostScript Printer Description files (PPDs)
PPDs, in combination with the Apple printer driver, access the printer features and allow the
computer to communicate with the printer. An installation program for the PPDs is provided
on the HP LaserJet 1320 series printer CD.
ENWWSoftware for Macintosh computers17
Printer media specifications
HP LaserJet printers produce excellent print quality. The printer accepts a variety of media,
such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies,
vellum, and custom-size paper. Properties such as weight, grain, and moisture content are
important factors affecting printer performance and output quality.
The printer can use a variety of paper and other print media in accordance with the
guidelines in this user guide. Media that does not meet these guidelines might cause the
following problems:
●Poor print quality
●Increased media jams
●Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. Hewlett-Packard Company
cannot recommend the use of other brands. Because they are not HP products, HP cannot
influence or control their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which Hewlett-Packard has no control.
Before you purchase a large quantity of media, make sure that it meets the requirements
specified in this user guide and in HP LaserJet printer family media guide. The guidelines
can be downloaded from http://www.hp.com/support/ljpaperguide/ or see
and accessories for more information about ordering the guidelines. Always test media
before you purchase a large quantity.
Ordering supplies
CAUTION
Using media that does not meet Hewlett-Packard's specifications might cause problems for
the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or
service agreements.
Supported media sizes
The following are the supported media sizes:
●Minimum: 76 x 127 mm (3 x 5 in.)
●Maximum: 216 x 356 mm (8.5 x 14 in.)
18Chapter 1 Printer basicsENWW
2
Printer connections
This chapter provides information on the following topics:
●
USB connections
●
Parallel connections
●
Network connections
●
Wireless connections
ENWW19
USB connections
All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections.
Connecting the USB cable
1. Plug the USB cable into the printer.
2. Plug the other end of the USB cable into the computer when prompted to do so during
the software installation.
20Chapter 2 Printer connectionsENWW
Parallel connections
The HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections.
Connecting the parallel cable
1. Connect the parallel cable to the printer.
2. Connect the other end of the parallel cable to the computer.
ENWWParallel connections21
Network connections
The HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers can
connect to networks through the Internal HP Jetdirect network port. The
HP LaserJet 1320nw printer can also connect to 802.11b/g wireless networks. External
network print servers are available for the HP LaserJet 1160 and HP LaserJet 1320 series
printers. The following table identifies what is required to add networking to any
HP LaserJet 1160 or HP LaserJet 1320 series printer.
Networking options
HP LaserJet
model
1160HP Jetdirect 170xHP Jetdirect 175x
1320HP Jetdirect 170xHP Jetdirect 175x
1320nIncludedIncludedHP Jetdirect
1320tnIncludedIncludedHP Jetdirect
10Base-T10/100Base-TX802.11b/g
HP Jetdirect
(HP Jetdirect
300x,
HP Jetdirect 500x)
HP Jetdirect
en3700
(HP Jetdirect
300x,
HP Jetdirect 500x)
HP Jetdirect
en3700
ew2400
HP Jetdirect
ew2400
ew2400
HP Jetdirect 380x
(802.11b only)
ew2400
HP Jetdirect 380x
(802.11b only)
Bluetooth
HP bt1300
HP bt1300
HP bt1300
HP bt1300
®
1320nwIncludedIncludedIncludedHP bt1300
To order the print server, see 10/100 networking and wireless print servers.
22Chapter 2 Printer connectionsENWW
Connecting to the network
Connect one end of a network cable to the network connector on the back of the device, and
connect the other end to the network. Be sure to install the printer driver on all computers
that connect to the network.
Note
Note
The following procedures are for the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers only.
The Ethernet network must be functional before proceeding with the following instructions.
Connect the printer to the network
To connect the HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer to a
wired network, you need the following:
●Functional wired network
●CAT-5 Ethernet cable
To connect the printer to the network, perform the following steps:
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router.
2. Connect the Ethernet cable to the Ethernet port on the back of the printer.
3. Check that one of the network lights (10 or 100) on the network port located on the back
of the printer comes on.
It might take a few moments for the printer network settings to become active and available
for use. If one of the network lights does not come on, see
problemsolving
4. Print a network configuration page. For more information, see
Wired network setup
Network Configuration page.
Install the printer software
1. Close all applications.
2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome
screen displays.
ENWWNetwork connections23
3. Click Next, and follow the instructions that the Installer provides to check and prepare
the system, and install drivers, plug-ins, and software.
This might take several minutes.
Print a Network Configuration page
When the printer is in the Ready state, press and hold the GO button for 5 seconds. The
Network Configuration page automatically prints with the printer Configuration page.
Note
To reset the networking card, when the printer is turned off, press and hold the Reset button
located on the back of the printer. While holding down the Reset button, turn on the printer,
and continue to hold the Reset button until the printer is in the Ready state.
24Chapter 2 Printer connectionsENWW
Wireless connections
The HP LaserJet 1320nw printer includes the IEEE 802.11b/g standard for wireless
networking.
The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the
IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options
through optional external accessories.
For a complete list of available Internal HP Jetdirect wireless print servers and HP bt1300
Wireless Printer Adapters (Bluetooth), see
10/100 networking and wireless print servers.
For more information about wireless printing, see
Wireless printing.
ENWWWireless connections25
26Chapter 2 Printer connectionsENWW
3
Managing the printer
This chapter provides information on the following topics:
●
Printer information pages
●
Using the hp toolbox
●
Using the embedded Web server
●
Wireless printing
ENWW27
Printer information pages
Special pages reside within the memory of the printer. These pages help you to diagnose
and solve problems with the printer.
Demo page
Note
The Demo page contains examples of text and graphics. To print the Demo page, press G
when the printer is ready (Ready light on) and not printing.
Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a
status log report. You can print a Configuration page from the printer, the embedded web
server, or the HP Toolbox.
O
To print the Configuration page from the printer, press G
in the ready state.
You can also get the information contained in the Event log and the Configuration page
through the HP Toolbox without printing the pages. See
information.
for 5 seconds when the printer is
Using the hp toolbox for more
Supplies Status page
The Supplies Status page provides information about the print cartridge that is installed in
the printer, the amount of toner left in the print cartridge, and the number of pages and print
jobs that have been processed. The Supplies Status page also provides ordering and
recycling information. The Supplies Status page automatically prints when a Configuration
page is printed from the control panel.
O
Network Configuration page
Note
28Chapter 3 Managing the printerENWW
The Network Configuration page is only available on the HP LaserJet 1320n,
HP LaserJet 1320tn, and HP LaserJet 1320nw printers.
The Network Configuration page provides information about the printer's network
configuration, including the IP address, firmware revision, network statistics, protocol
information, and so on. The Network Configuration page automatically prints when a
Configuration page is printed from the control panel.
Using the hp toolbox
The HP toolbox is a Web application that you can use for the following tasks:
●Check the printer status.
●Configure the printer settings.
●View troubleshooting information.
●View online documentation.
You can view the HP toolbox when the printer is directly connected to your computer or
when using a supported network connection. You must have performed a complete software
installation to use the HP toolbox.
Note
You do not have to have Internet access to open and use the HP toolbox. However, if you
click a link in the Other Links area, you must have Internet access in order to go to the site
associated with the link. See
To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version
of the Java™ Virtual Machine on the computer. You must also install the DOT4 protocol for
all USB connections, LPT connections for Windows 2000 and XP, and LPT1 connections for
Windows 98, Me, and NT 4.0. See the system administrator or computer manufacturer's
documentation for more information about installing the TCP/IP protocol and the DOT4
protocol. To download the most recent version of the Java Virtual Machine from Sun
Microsystems, go to http://www.sun.com/.
Other links for more information.
Supported operating systems
HP toolbox is supported for the following operating systems:
●Windows 98, 2000, Me, and XP
●Mac OS X v10.2 and later
Supported browsers
To use the HP toolbox, you must have one of the following browsers:
●Microsoft Internet Explorer 5.5 or later
●Netscape Navigator 6 or later
To view hp toolbox on Windows
1. On the Start menu, point to Programs, point to HP LaserJet 1160 or
HP LaserJet 1320, and choose the HP toolbox.
2. The HP toolbox opens in a Web browser.
Note
Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
To view hp toolbox on Mac
1. Double-click the hard drive icon on the desktop.
ENWWUsing the hp toolbox29
2. Click Applications, and then click Utilities.
3. Double-click hp toolbox.
hp toolbox sections
The HP toolbox software contains these sections:
Status tab
●
Troubleshooting tab
●
Alerts tab
●
Documentation tab
●
Advanced Printer Settings window
●
Network window (available only for the HP LaserJet 1320n, HP LaserJet 1320tn, and
●
HP LaserJet 1320nw printers)
Other links
Each page in the HP toolbox contains links to the HP website for product registration,
product support, and for ordering supplies. You must have Internet access in order to use
any of these links. If you use a dial-up connection and did not connect when you first opened
the HP toolbox, you must connect before you can visit these websites.
Status tab
The Status tab has links to these main pages:
●Device Status. View printer status information. This page will indicate printer conditions
such as a paper jam or an empty tray. After you correct a problem with the printer, click
the Refresh button to update the device status.
●Supplies Status. View detailed supplies status such as the percent of toner remaining
in the print cartridge and the number of pages printed with the current print cartridge.
This page also has links to order supplies and to find recycling information.
●Print Info pages. Print the configuration page and various other information pages that
are available for the printer.
Troubleshooting tab
The Troubleshooting tab provides links to various printer troubleshooting information. For
example, these pages provide information on how to clear a jam, how to resolve print quality
problems, how to interpret the control panel lights, and how to resolve other problems with
the printer.
30Chapter 3 Managing the printerENWW
Alerts tab
The Alerts tab allows you to configure the printer to automatically notify you of printer alerts.
The Alerts tab has links to these main pages:
●Set up status alerts
●Set up e-mail alerts
●Administrative settings
Set up status alerts
On the Set up status alerts page you can choose to turn alerts on or off, specify when the
printer should send an alert, and choose from two different types of alerts:
●a pop-up message
●a task bar icon
Click Apply to activate the settings.
Set up e-mail alerts
This page allows you to designate up to two e-mail addresses to notify of printer status
alerts. Follow the instructions on the screen to set up e-mail alerts.
Administrative settings
This page allows you to set the frequency of how often the HP toolbox checks for printer
alerts. Three settings are available:
●Less often
●Normal
●More often
If you want to reduce network I/O traffic, reduce the frequency that the printer checks for
alerts.
Documentation tab
The Documentation tab contains links to these information sources:
●User Guide. Contains the information about the printer usage, warranty, specifications,
and support that you are currently reading. The user guide is available in both .html
and .pdf format.
●Read Me. Contains additional information that is not included in this user guide.
Advanced Printer Settings window
When you click the Advanced Printer Settings link, a new window opens. The Advanced
Printer Settings window has two tabs:
●Information tab
●Settings tab
ENWWUsing the hp toolbox31
Information tab
The Information tab provides quick links to the following information:
●Device status
●Device configuration
●Supplies status
●Event log
●Print Info pages
Settings tab
The Settings tab has links to several pages that allow you to view and change the printer's
configuration.
Note
Note
Driver settings can override settings made in the HP Toolbox.
●Device Information. View basic information about the printer.
●Paper Handling. View and change the settings for the printer's input tray.
●Printing. View and change the default printer job settings.
●PCL. View and change the PCL font information.
●PostScript. This page is available for the HP LaserJet 1320 series printer only. View
and change the settings for PS errors and timeout.
●Print Quality. View and change the print quality settings.
●Print Modes. View and change the print modes for various media types.
●System Setup. View and change system information.
●I/O. View and change the I/O timeout setting.
●Resets. Change all the printer settings back to the factory default settings.
Network window
This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and
HP LaserJet 1320nw printers.
When you click the Network link on the Advanced Printer Settings page, a new window
opens. Use this section to configure network settings.
32Chapter 3 Managing the printerENWW
Using the embedded Web server
The embedded Web server can be directly accessed on the HP LaserJet 1320n,
HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides
the same functions as the Advanced Printer Settings section of the HP toolbox. The main
differences between using the embedded Web server and using the HP toolbox are the
following:
●You do not need to install any software on the computer. You only need to have a
supported Web browser. To use the embedded Web server, you must have Microsoft
Internet Explorer 5.5 or later or Netscape Navigator 4.75 or later.
●The embedded Web server is available in English only.
●The embedded Web server does not provide e-mail or status alerts.
The embedded Web server allows you to view printer and network status and to manage
printing functions from your computer instead of from the printer control panel. Below are
examples of what you can do using the embedded Web server:
●view printer status information
●view and print internal pages
●determine the remaining life on all supplies and order new ones
●set the size and type of paper loaded in each tray
Note
Note
●view and change tray configurations
●view and change the printer default configuration settings
●view and change network configuration
The embedded Web server works when the printer is connected to an IP-based network.
The embedded Web server does not support IPX-based printer connections.
You do not have to have Internet access to open and use the embedded Web server.
However, if you click a link in the Other Links area, you must have Internet access in order
to go to the site associated with the link.
To open the embedded Web server
1. In a supported Web browser, type the IP address or hostname for the printer. To find the
O
IP address, print a Configuration page at the printer by pressing and holding G
5 seconds.
Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The embedded Web server has three tabs that contain settings and information about
the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab
that you want to view.
for
ENWWUsing the embedded Web server33
Information tab
The Information pages group consists of the following pages.
●Device Status. This page displays the printer status and shows the life remaining of
HP supplies. This page also displays product information such as the network name,
network address, and model information.
●
Configuration. This page shows the information found on the printer Configuration page.
●Supplies Status. This page shows the life remaining of HP supplies and provides
supplies part numbers.
●To order new supplies, click Order Supplies in the Other Links area on the left side
of the window.
●To visit any web site, you must have Internet access.
●
Event log. This page shows a list of all printer events and errors.
●Print Info Pages. This page has links that allow you to print the various information
pages that reside within the memory of the printer.
Settings tab
This tab allows you to configure the printer from your computer. If this printer is networked,
always consult with the printer administrator before changing settings on this tab.
The Settings tab contains the following pages:
●Device Information. View and change basic information about the printer.
●Paper Handling. View and change the settings for the printer's input tray.
●Printing. View and change the default printer job settings.
●PCL. View and change the PCL font information.
●PostScript. View and change the settings for PS errors and timeout.
●Print Quality. View and change the print quality settings.
●Print Modes. View and change the print modes for various media types.
●System Setup. View and change system information.
●I/O. View and change the I/O timeout setting.
●Service. Complete service tasks in the printer, such as changing all the printer settings
back to the factory default settings.
Networking tab
This tab allows the network administrator to control network-related settings for the printer
when it is connected to an IP-based network.
34Chapter 3 Managing the printerENWW
Other links
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened the embedded Web server, you must connect before you can visit these
web sites. Connecting might require that you close the embedded Web server and reopen it.
●
Product Registration. Connects you to the product registration page on the HP web site.
●Order Supplies. Click this link to connect to the Sure Supply web site and order
genuine HP supplies from HP or a reseller of your choice.
●Product Support. Connects to the support site for the HP LaserJet 1320 series printer.
You can search for help regarding general topics.
ENWWUsing the embedded Web server35
Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired
network connections. The HP LaserJet 1320nw printer has built-in wireless connectivity. For
the other printer models, see
available wireless print servers.
IEEE 802.11b/g standard
10/100 networking and wireless print servers for a list of
With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office
or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX
®
Linux
network operating systems. This wireless technology provides a high-quality printing
solution without the physical constraints of wiring. Peripherals can be conveniently placed in
an office or home and can be easily moved without changing network cables.
Optional external HP Jetdirect 802.11b/g print servers are available for USB connections.
See the documentation that came with the HP LaserJet 1320nw printer for more information.
®
, or
Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be used
to wirelessly connect computers, printers, personal digital assistants, cell phones, and other
devices.
Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not
have to be in the same room, office, or cubicle with an unobstructed line of sight in order to
communicate. This wireless technology increases portability and efficiency within business
network applications.
Bluetooth adapters are available for USB and parallel connections.
36Chapter 3 Managing the printerENWW
4
Printing tasks
This chapter provides information on the following topics:
●
Manual feed
●
Canceling a print job
●
Understanding print quality settings
●
Using EconoMode (saves toner)
●
Optimizing print quality for media types
●
Guidelines for using media
●
Choosing paper and other media
●
Loading media into the input trays
●
Printing an envelope
●
Printing on transparencies or labels
●
Printing on letterhead and preprinted forms
●
Printing on custom-size media and card stock
●
Automatic two-sided printing (duplex)
●
Printing on both sides of the paper (manual two-sided printing)
●
Printing multiple pages on a single sheet of paper (N-up printing)
●
Printing booklets
●
Printing watermarks
ENWW37
Manual feed
You can use manual feed when printing mixed media, for example, an envelope, then a
letter, then an envelope, and so on. Feed an envelope into the single-sheet priority input slot
(Tray 1) and load letterhead into the main input tray (Tray 2).
To print using manual feed, access the printer Properties or Printer Setup in your software
application, and select Manual Feed (Tray 1) from the Source Tray drop-down list. See
Printer Properties (driver) for instructions. After you have enabled the setting, feed the single
O
sheet of media, and press the G
button each time to print.
38Chapter 4 Printing tasksENWW
Canceling a print job
You can cancel a print job from a software application or a print queue.
To stop the printer immediately, remove the remaining paper from the printer. After the
printer stops, use one of the following options.
●Printer control panel: To cancel the print job, press and release the C
the printer control panel.
●Software application: Typically, a dialog box appears briefly on your screen, allowing
you to cancel the print job.
●Windows print queue: If a print job is waiting in a print queue (computer memory) or
print spooler, delete the job there. Go to the Printer screen in Windows 98, Me, 2000,
or XP, click Start, Settings, and Printers. Double-click the HP LaserJet 1160 or theHP LaserJet 1320 icon to open the window, select your print job, and click Delete.
●Desktop print queue (Mac OS): For Mac OS 9, double-click the printer icon in the
Finder to open the printer queue, highlight the print job, and click Trash. For Mac OS X,
open Print Center (or Printer Setup Utility in v10.3), double-click the printer name,
select the print job, and click Delete.
●HP Toolbox: Open HP Toolbox, browse to the printer's Device Status page, and click
Cancel Job. See
●Embedded Web server: Open the printer's embedded Web server page, and click
Cancel Job. See
ANCEL
Using the hp toolbox for more information.
Using the embedded Web server for more information.
button on
If the status lights on the control panel continue to blink after you cancel a print job, the
computer is still sending the job to the printer. Either delete the job from the print queue or
wait until the computer finishes sending data. The printer will return to the Ready state.
ENWWCanceling a print job39
Understanding print quality settings
Print quality settings affect how light or dark the print is on the page and the style that the
graphics are printed. You can also use the print quality settings to optimize the print quality
for a specific media type. See
You can change the settings in the printer Properties to accommodate the types of jobs you
are printing. The following are the settings:
●1200 dpi: (HP LaserJet 1320 series printer only) This setting uses ProRes 1200 to
●600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement
technology (REt) for improved text.
●EconoMode (Saves Toner): Text is printed using less toner. This setting is useful when
you are printing drafts. You can turn on this option independently of other print quality
settings. See
1. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some
Mac drivers), select the print quality setting you want to use.
Using EconoMode (saves toner) for more information.
Optimizing print quality for media types for more information.
Note
Note
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
To change the print quality settings for all future print jobs, access the Properties through the
Start menu in the Windows task bar. To change the print quality settings only for the current
software application's use, access the Properties through the Print Setup menu in the
application you are using to print. See
Printer Properties (driver) for more information.
40Chapter 4 Printing tasksENWW
Using EconoMode (saves toner)
EconoMode is a feature that allows the printer to use less toner per page. Selecting this
option will extend the life of the toner supply and will reduce cost per page. However, it will
also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or
proofs.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time
when the average toner coverage is significantly less than 5 percent, it is possible that the
toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to
degrade under these circumstances, you must install a new print cartridge, even if there is
toner supply remaining in the cartridge.
1. To enable EconoMode, access the printer Properties (or Printing Preferences in
Windows 2000 and XP). See
2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some
Mac drivers), select the EconoMode checkbox.
Graphics quality for instructions.
Note
Note
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
See Graphics quality for instructions on enabling EconoMode for all future jobs.
ENWWUsing EconoMode (saves toner)41
Optimizing print quality for media types
Media type settings control the temperature of your printer's fuser. You can change the
settings for the media that you are using to optimize the print quality.
You can access the optimizing feature from the Paper tab in your printer driver, from
HP Toolbox, or from the embedded Web server.
The HP LaserJet 1160 and HP LaserJet 1320 series printers provide a number of print
modes that allow the unit to adapt more specifically to the printer's media environment. The
following tables provide an overview of the driver print modes.
Note
When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer
pauses between pages and the number of pages per minute decreases.
Driver print modes
ModePurpose and media
PLAIN
LIGHT
HEAVY
CARDSTOCKCard stock or thick media
TRANSPARENCY4-mil, 0.1 Monochrome Overhead
ENVELOPEStandard HP LaserJet envelopes
LABELStandard HP LaserJet labels
BONDBond paper
ROUGHRough paper
75 to 104 g/m2 (20 to 27 lb)
< 75 g/m2 (20 lb)
90 to 105 g/m2 (24 to 28 lb)
Transparencies (OHTs)
42Chapter 4 Printing tasksENWW
Guidelines for using media
The following sections provide guidelines and instructions for printing on transparencies,
envelopes, and other special media. Guidelines and specifications are included to help you
select media that optimizes print quality and avoid media that may cause jams or damage
the printer.
Paper
For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good
quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled),
check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage
SymptomProblem with paperSolution
Poor print quality or toner
adhesion.
Problems with feeding.
Dropouts, jamming, or curl.Stored improperly.Store paper flat in its
Increased gray background
shading.
Excessive curl.
Problems with feeding.
Jamming or damage to printer.Cutouts or perforations.Do not use paper with cutouts
Problems with feeding.Ragged edges.Use good quality paper.
Too moist, too rough, too
smooth, or embossed.
Faulty paper lot.
Might be too heavy.Use lighter paper.
Too moist, wrong grain
direction, or short-grain
construction.
Try another kind of paper:
between 100-250 Sheffield and
4-6 percent moisture content.
Check the printer and make
sure that the appropriate media
type has been selected.
moistureproof wrapping.
Use long-grain paper.
Print using the straight-through
output path.
Check the printer and make
sure that the appropriate media
type has been selected.
or perforations.
ENWWGuidelines for using media43
Note
The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored
paper or preprinted forms use inks that are compatible with the printer temperature (200° C
(392° F) for 0.1 second).
Do not use letterhead that is printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
Do not use transparencies designed for Inkjet printers or other low temperature printers. Use
only transparencies that are specified for use with HP LaserJet printers.
Labels
HP recommends that you print labels from the single-sheet priority input slot (Tray 1) using
the straight-through output path. See
Straight-through output path for more information.
CAUTION
CAUTION
Do not feed a sheet of labels through the printer more than once. The adhesive degrades
and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:
●Adhesives: The adhesive material should be stable at 200° C (392° F), the printer's
maximum temperature.
●Arrangement: Only use labels with no exposed backing between them. Labels can peel
off sheets that have spaces between the labels, causing serious jams.
●Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any
direction.
●Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Transparencies
Transparencies must be able to withstand 200° C (392° F), the printer's maximum
temperature.
You can print transparencies from the main input tray (Tray 2). However, do not load more
than 75 transparencies at one time.
Envelopes
HP recommends that you print envelopes from the single-sheet priority input slot (Tray 1)
using the straight-through paper path. See
44Chapter 4 Printing tasksENWW
Straight-through output path for more information.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When selecting envelopes, consider
the following components:
●
Weight: The weight of the envelope paper should not exceed 90 g/m
jamming might result.
●Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.)
curl and should not contain air. Envelopes that trap air may cause problems. Do not use
envelopes that contain clasps, snaps, tie strings, transparent windows, holes,
perforations, cut outs, synthetic materials, stamping, or embossing. Do not use
envelopes with adhesives that do not require moistening, but rely instead on pressure to
seal them.
●Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise
damaged. Make sure that the envelopes do not have any exposed adhesive.
●Sizes: From 90 x 160 mm (3.5 x 6.3 in.) to 178 x 254 mm (7 x 10 in.).
2
(24 lb), or
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the
envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure
that the seam extends all the way to the corner of the envelope as shown in the following
illustration:
1acceptable envelope construction
2unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal
must use adhesives compatible with the heat and pressure in the printer: 200° C (392° F).
The extra flaps and strips might cause wrinkling, creasing, or jams.
ENWWGuidelines for using media45
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes
flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during
printing.
Card stock and heavy media
You can print many types of card stock from the paper input tray, including index cards and
postcards. Some card stock performs better than others because its construction is better
suited for feeding through a laser printer.
2
For optimum printer performance, do not use paper heavier than 157 g/m
is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor
print quality, or excessive mechanical wear.
(42 lb). Paper that
Note
You might be able to print on heavier paper if you do not fill the input tray to capacity and if
you use paper with a smoothness rating of 100-180 Sheffield.
Card stock construction
●
Smoothness: 135-157 g/m
100-180 Sheffield. 60-135 g/m
of 100-250 Sheffield.
●Construction: Card stock should lie flat with less than 5 mm (0.2 in.) of curl.
●Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
●Sizes: Only use card stock within the following size ranges:
●Minimum: 76 x 127 mm (3 x 5 in.)
●Maximum: 216 x 356 mm (8.5 x 14.0 in.)
2
(36-42 lb) card stock should have a smoothness rating of
2
(16-36 lb) card stock should have a smoothness rating
Card stock guidelines
Set margins at least 2 mm (0.08 in.) away from the edges.
Letterhead and preprinted forms
Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and
is available in a wide range of colors and finishes with matching envelopes. Preprinted forms
can be made of a broad spectrum of paper types ranging from recycled to premium.
Many manufacturers now design these grades of paper with properties optimized for laser
printing and advertise the paper as laser compatible or laser guaranteed. Some of the
rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes
that are available on some printer models to achieve adequate toner adhesion.
Note
46Chapter 4 Printing tasksENWW
Some page-to-page variation is normal when printing with laser printers. This variation
cannot be observed when printing on plain paper. However, this variation is obvious when
printing on preprinted forms because the lines and boxes are already placed on the page.
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe
the following guidelines:
●Avoid using low-temperature inks (the kind used with some types of thermography).
●Use preprinted forms and letterhead paper that have been printed by offset lithography
or engraving.
●Use forms that have been created with heat-resistant inks that will not melt, vaporize, or
release undesirable emissions when heated to 205° C (401° F) for 0.1 second. Typically,
oxidation-set or oil-based inks meet this requirement.
●When the form is preprinted, be careful not to change the moisture content of the paper,
and do not use materials that change the paper's electrical or handling properties. Seal
the forms in moisture-proof wrap to prevent moisture changes during storage.
●Avoid processing preprinted forms that have a finish or coating.
●Avoid using heavily embossed or raised-letterhead papers.
●Avoid papers that have heavily textured surfaces.
●Avoid using offset powders or other materials that prevent printed forms from sticking
together.
ENWWGuidelines for using media47
Choosing paper and other media
HP LaserJet printers produce excellent print quality documents. You can print on a variety of
media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels,
transparencies, and custom-size media. The following are the supported media sizes:
●Minimum: 76 by 127 mm (3 by 5 in.)
●Maximum: 216 by 356 mm (8.5 by 14 in)
Properties such as weight, grain, and moisture content are important factors that affect
printer performance and quality. To achieve the best possible print quality, only use highquality media designed for laser printers. See
and media specifications.
Printer media specifications for detailed paper
Note
Always test a sample of the media before you purchase large quantities. Your media
supplier should understand the requirements specified in the HP LaserJet printer family printmedia guide (HP part number 5963-7863). See
information.
Printer media specifications for more
HP media
HP recommends the following HP media:
●HP Multipurpose Paper
●HP Office Paper
●HP All-in-One Printing Paper
●HP LaserJet Paper
●HP Premium Choice LaserJet Paper
Media to avoid
The HP LaserJet 1160 and HP LaserJet 1320 series printers can handle many types of
media. Use of media outside the printer's specifications will cause a loss of print quality and
increase the chance of paper jams occurring.
●Do not use paper that is too rough.
●Do not use paper with cutouts or perforations other than standard 3-hole punched paper.
●Do not use multipart forms.
●Do not use paper with a watermark if you are printing solid patterns.
Media that may damage the printer
In rare circumstances media can damage the printer. The following media must be avoided
to prevent possible damage:
●Do not use media with staples attached.
●Do not use transparencies designed for Inkjet printers or other low temperature printers.
Use only transparencies that are specified for use with HP LaserJet printers.
●Do not use photo paper intended for Inkjet printers.
48Chapter 4 Printing tasksENWW
●Do not use paper that is embossed or coated and is not designed for the temperatures
of the printer's image fuser. Select media that can tolerate temperatures of 200° C
(392° F) for 0.1 second. HP produces a selection of media that is designed for the
HP LaserJet 1160 and HP LaserJet 1320 series printers.
●Do not use letterhead paper with low temperature dyes or thermography. Preprinted
forms or letterhead must use inks that can tolerate temperatures of 200° C (392° F) for
0.1 second.
●Do not use any media that produces hazardous emissions, or that melts, offsets, or
discolors when exposed to 200° C (392° F) for 0.1 second.
To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or
to http://www.hp.com/ghp/buyonline.html/ worldwide.
ENWWChoosing paper and other media49
Loading media into the input trays
The following sections describe how to load media into the different input trays.
CAUTION
Note
Note
If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might
occur. See
Printer media specifications for more information.
Single-sheet priority input slot (Tray 1)
The single-sheet priority input slot holds one sheet of media up to 163 g/m2 (43 lb) or one
envelope, transparency, or card. Load media with the top forward and the side to be printed
facing up. To prevent jams and skewing, always adjust the side media guides before feeding
the media.
When feeding media into the single-sheet priority input slot, the printer pulls the media
O
partially into the engine and waits for you to press the G
wait for the printer to stop before feeding another sheet of media. You can only feed one
sheet of media at a time.
button (blinking light). You must
250-sheet input tray (Tray 2 or optional Tray 3)
The input tray holds up to 250 pages of 75 g/m2 (20 lb) paper or fewer pages of heavier
media (25 mm (0.9 in) or less stack height). Load media with the top forward and the side to
be printed facing down. To prevent jams and skewing, always adjust the side and rear media
guides.
When you add new media, make sure that you remove all of the media from the input tray
and straighten the stack of new media. This helps prevent multiple sheets of media from
feeding through the printer at one time, reducing media jams.
50Chapter 4 Printing tasksENWW
Printing an envelope
Only use envelopes that are recommended for laser printers. See Printer media
specifications for more information.
Note
You must load envelopes one at a time in the single-sheet priority input slot (Tray 1).
1. To prevent the envelope from curling as it prints, open the straight-through output door.
2. Before loading the envelope, open the single-sheet priority input slot (Tray 1), and adjust
the media guides to the width of the envelope.
ENWWPrinting an envelope51
3. Place the envelope with the side to be printed facing up and the top edge along the left
media guide. Feed the envelope into the slot. The envelope will partially feed into the
printer, and the printer will pause.
Note
Note
If the envelope has a flap on the short edge, feed that edge into the printer first.
4. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
5. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac
drivers), select Envelope as the media type.
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
6. Print the document.
To print using manual feed, see
Manual feed.
52Chapter 4 Printing tasksENWW
Printing on transparencies or labels
Only use transparencies and labels that are recommended for use in laser printers, such as
HP transparency film and HP LaserJet labels. See
information.
Printer media specifications for more
CAUTION
CAUTION
Note
Note
Be sure to set the correct media type in the printer settings as instructed below. The printer
adjusts the fuser temperature according to the media type setting. When printing on special
media such as transparencies or labels, this adjustment prevents the fuser from damaging
the media as it passes through the printer.
Inspect the media to make sure that it is not wrinkled or curled and that it does not have any
torn edges or missing labels.
1. Open the straight-through output door.
2. Before feeding the media, open the single-sheet priority input slot (Tray 1), and adjust
the media guides to the width of the media.
3. Feed a single page in the single-sheet priority input slot (Tray 1). Make sure that the top
of the media is forward and the side to be printed (rough side) is facing up. The media
will partially feed into the printer, and the printer will pause.
You can load multiple transparencies in the main input tray (Tray 2). However, do not load
more than 75 transparencies at a time.
4. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
5. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac
drivers), choose the correct media type.
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that drivers.
6. Print the document. Remove the media from the back of the printer as it prints to prevent
it from sticking together, and place the printed pages on a flat surface.
ENWWPrinting on transparencies or labels53
Printing on letterhead and preprinted forms
The HP LaserJet 1160 and HP LaserJet 1320 series printers can print on letterhead and
preprinted forms that can withstand temperatures of 205° C (401° F).
1. Before feeding the media, open the single-sheet priority input slot, and adjust the media
guides to the width of the media.
2. Feed the media with the top forward and the side to be printed facing up. The media will
partially feed into the printer and the printer will pause.
3. Print the document.
To print using manual feed, see
Note
54Chapter 4 Printing tasksENWW
To print a single-page cover letter on letterhead, followed by a multiple-page document, feed
the letterhead face up in the single-sheet priority input slot (Tray 1), and load the standard
paper in the main input tray (Tray 2). The printer automatically prints from the single-sheet
priority input slot first.
Manual feed.
Printing on custom-size media and card stock
The HP LaserJet 1160 and HP LaserJet 1320 series printer can print on custom-size media
or card stock between 76 by 127 mm (3 by 5 inches) and 216 by 356 mm (8.5 by 14 inches).
CAUTION
Use the main input tray for multiple sheets. See
media sizes.
Make sure that the sheets are not stuck together before you load them.
1. Open the straight-through output door.
2. Before feeding the media, open the single-sheet priority input slot (Tray 1), and adjust
the media guides to the width of the media.
Main input tray (Tray 2) for the supported
Note
3. Feed the media in the single-sheet priority input slot (Tray 1) with the narrow side
forward and the side to be printed facing up. The media will partially feed into the printer,
and the printer will pause.
4. Select the correct size in the printer settings. (Software settings can override printer
Properties.)
5. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
6. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac
drivers), select the custom size option. Specify the dimensions of the custom-size media.
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
ENWWPrinting on custom-size media and card stock55
7. Print the document.
To print using manual feed, see
Manual feed.
56Chapter 4 Printing tasksENWW
Automatic two-sided printing (duplex)
Automatic two-sided printing is standard for the HP LaserJet 1320 series printer. Automatic
two-sided printing supports A4, letter, and legal paper.
Note
Depending on the media size, you might have to adjust the automatic two-sided printing
media-size selector to the appropriate size. Push in the media-size selector for letter/legalsize media. Pull out the media-size selector for A4-size media.
LTR
LGL
A4
The following sections provide instructions for the different operating systems.
Windows
To automatically print on both sides of the paper (HP LaserJet 1320 series printer only),
perform the following steps:
1. Make sure that the straight-through output door is closed.
2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP).
3. On the Finishing tab, select Print On Both Sides.
4. Print the document.
Mac OS 9
1. Do a File-Print, select Layout, and select Print on Both Sides.
2. If the Print on Both Sides check box does not appear, perform the following steps:
a. On the desktop, click Printer queue.
ENWWAutomatic two-sided printing (duplex)57
b. On the Menu bar, select Printing-Change Setup.
c. On the Installable Options-Change menu, select Duplex Unit.
d. On the To menu, select Installed.
e. Click OK.
Mac OS X
1. Do a File-Print, select Duplex, and select Print on Both Sides.
2. If the Print on Both Sides check box does not appear, perform the following steps:
a. In Print Center (Printer Setup Utility for Mac OS X v10.3), click Printer queue.
b. On the Menu bar, select Printers-Show Info.
c. On the Installable Options menu, check Duplex Unit.
d. Click Apply Changes.
e. Close the menu.
58Chapter 4 Printing tasksENWW
Printing on both sides of the paper (manual two-sided printing)
To print on both sides of the paper (manual two-sided printing), you must run the paper
through the printer twice. You can print using the top output bin or the straight-through
output door. Hewlett-Packard recommends that you use the top output bin for lightweight
paper and use the straight-through output path for any heavy media or media that curls
when printed.
Note
Note
This feature is not supported in Mac OS X.
Manual two-sided printing can cause the printer to become dirty, reducing print quality. See
Cleaning the printer for instructions if the printer becomes dirty.
Manual two-sided printing using the top output bin
The following sections provide instructions for the different operating systems.
Windows
1. Make sure that the straight-through output door is closed.
2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
3. On the Device Settings tab, select the option to allow manual two-sided printing.
4. On the Finishing tab, select Print On Both Sides. Make sure that Correct Order for
Straight Paper Path or Straight Paper Path is not checked.
Note
ENWWPrinting on both sides of the paper (manual two-sided printing)59
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
5. Print the document.
6. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
7. Gather the printed pages, and straighten the stack.
Note
The asterisk (*) in the illustration identifies the page corner.
8. Place the stack back in the input tray. The printed side should be facing up with the
bottom edge towards the printer.
9. Press the GO button on the control panel to print side two.
60Chapter 4 Printing tasksENWW
Mac OS 9 (HP LaserJet 1160 printer)
Note
Note
For the HP LaserJet 1160 printer, two-sided printing is not supported in Mac OS X.
1. Make sure that the straight-through output door is closed.
2. Do a File-Print, select Layout, and select Print on Both Sides.
3. Print the document.
4. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack.
6. Place the stack back in the input tray. The printed side should be facing up with the
bottom edge towards the printer first.
O
7. Press the G
button on the control panel to print side two.
Mac OS 9 (HP LaserJet 1320 series printer)
For the HP LaserJet 1320 series printer, two-sided printing is not supported in Mac OS X.
1. Make sure that the straight-through output door is closed.
2. If Manual Duplex does not appear as a printer option, perform the following steps:
a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software
driver was installed with the Custom Install option.
b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The
right-facing arrow changes to a down-facing arrow, and the hp Manual
Duplex&Booklet feature displays.
c. Select Print Time Filters, select hp Manual Duplex&Booklet , and click Save
Settings.
d. Select Manual Duplex, and select Print on Both Sides.
3. Print the document.
4. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack.
6. Place the stack back in the input tray. The printed side should be facing up with the
bottom edge towards the printer first.
O
7. Press the G
button on the control panel to print side two.
Manual two-sided printing using the straight-through output
door
The following sections provide instructions for the different operating systems.
ENWWPrinting on both sides of the paper (manual two-sided printing)61
Windows
1. Open the straight-through output door.
2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
3. On the Device Settings tab, select the option to allow manual two-sided printing.
4. On the Finishing tab, select Print On Both Sides. Ensure that Straight Paper Path is
checked.
Note
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
5. Print the document using the single-sheet priority input slot (Tray 1). Feed the pages into
the slot one at a time.
62Chapter 4 Printing tasksENWW
6. Gather the printed pages, and straighten the stack. Turn the printed side down with the
top edge toward the printer.
7. Feed the pages into the single-sheet priority input slot (Tray 1) one at a time, starting
with the first sheet printed. Feed the printed side facing down and the top edge forward.
Note
Note
Mac OS 9 (HP LaserJet 1160 printer)
For the HP LaserJet 1160 printer, two-sided printing is not supported in Mac OS X.
1. Open the straight-through output door.
2. Do a File-Print, select Layout, and select Print on Both Sides.
3. Select Correct Order for Straight Paper Path.
4. Print the document using the single-sheet priority input slot (Tray 1). Feed the pages into
the slot one at a time.
5. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
6. Gather the printed pages, and straighten the stack. Turn the printed side down with the
top edge toward the printer.
7. Feed the pages into the single-sheet priority input slot (Tray 1) one at a time, starting
with the first sheet printed.
Mac OS 9 (HP LaserJet 1320 series printer)
For the HP LaserJet 1320 series printer, two-sided printing is not supported in Mac OS X.
1. Open the straight-through output door.
2. If Manual Duplex does not appear as a printer option, perform the following steps:
ENWWPrinting on both sides of the paper (manual two-sided printing)63
a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software
driver was installed with the Custom Install option.
b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The
right-facing arrow changes to a down-facing arrow, and the hp Manual
Duplex&Booklet feature displays.
c. Select Print Time Filters, select hp Manual Duplex&Booklet, and click Save
Settings.
d. Select Manual Duplex, and select Print on Both Sides.
e. Select Alternate output bin is open (straight through paper path).
3. Print the document using the single-sheet priority input slot (Tray 1). Feed the pages into
the slot one at a time.
4. After side one has printed, remove the remaining paper from the input tray, and set it
aside until after you finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack. Turn the printed side down with the
top edge toward the printer.
6. Feed the pages into the single-sheet priority input slot (Tray 1) one at a time, starting
with the first sheet printed.
64Chapter 4 Printing tasksENWW
Printing multiple pages on a single sheet of paper (N-up printing)
You can select the number of pages that you want to print on a single sheet of paper. If you
choose to print more than one page per sheet, the pages appear smaller and are arranged
on the sheet in the order that they would otherwise be printed.
1. From your software application, access the printer Properties (or Printing Preferences in
Windows 2000 and XP). See
2. On the Finishing tab (the Layout tab for some Mac drivers), select the correct number
of pages per sheet.
Printer Properties (driver) for instructions.
Note
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
3. There is also a check box for page borders and a pull-down menu to specify the order of
pages printed on the sheet.
ENWWPrinting multiple pages on a single sheet of paper (N-up printing)65
Printing booklets
You can print booklets on letter, legal, or A4 paper.
1. Load the paper, and make sure that the straight-through output door is closed.
2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See
Printer Properties (driver) for instructions.
3. On the Device Settings tab, select the option to allow manual two-sided printing.
4. On the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the
option to Print On Both Sides. Ensure that Straight Paper Path is not checked.
Note
5. Set the number of pages per sheet to 2. Select the appropriate binding option, and click
OK. Print the document.
6. If you are printing on card stock or heavy media, see
the straight-through output door for instructions.
For all other media types, see
instructions.
7. Fold and staple the pages.
This feature is not available for Mac OS X v10.1 and later on the HP LaserJet 1320 series
printer.
Manual two-sided printing using the top output bin for
Manual two-sided printing using
66Chapter 4 Printing tasksENWW
Printing watermarks
You can use the watermark option to print text "underneath" (in the background) of an
existing document. For example, you might want to have large gray letters reading Draft or
Confidential printed diagonally across the first page or all of the pages of a document.
1. From your software application, access the printer Properties (or Printing Preferences in
Windows 2000 and XP). See
2. On the Effects tab (the Watermark/Overlay tab for some Mac drivers), select the
watermark you want to use.
Printer Properties (driver) for instructions.
Note
Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
ENWWPrinting watermarks67
68Chapter 4 Printing tasksENWW
5
Maintenance
This chapter provides information on the following topics:
●
Cleaning the printer
●
Changing the pickup roller
●
Cleaning the pickup roller
●
Changing the printer separation pad
ENWW69
Cleaning the printer
Clean the outside of the printer with a clean, damp cloth when necessary.
CAUTION
WARNING!
Do not use ammonia-based cleaners on or around the printer.
During the printing process, paper, toner, and dust particles can accumulate inside the
printer. Over time, this buildup can cause print quality problems, such as toner specks or
smearing, and paper jams. To correct and prevent these types of problems, you can clean
the print cartridge area and the printer media path.
Cleaning the print cartridge area
You do not need to clean the print cartridge area often. However, cleaning this area can
improve the quality of your printed sheets.
Before cleaning the printer, turn the printer off by unplugging the power cord, and wait for the
printer to cool.
1. Open the print cartridge door, and remove the print cartridge.
CAUTION
70Chapter 5 MaintenanceENWW
To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if
necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so,
you can damage the printer.
2. With a dry, lint-free cloth, wipe any residue from the media path area and the print
cartridge cavity.
3. Replace the print cartridge, and close the print cartridge door.
4. Plug the power cord back into the printer.
ENWWCleaning the printer71
Cleaning the printer media path
If you are experiencing toner specks or dots on the printouts, clean the printer media path.
This process uses a transparency to remove dust and toner from the media path. Do not use
bond or rough paper.
Note
Note
For best results use a sheet of transparency. If you do not have any transparencies, you can
use copier grade media (70 to 900 g/m
2
(18 to 24 lb.)) with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the media in the input tray.
3. Print a cleaning page using one of the following methods:
●Access the HP toolbox. See
Using the hp toolbox for instructions. Click the
Troubleshooting tab, and click Print Quality Tools. Select the cleaning page. Or
O
●On the printer control panel, press and hold the G
on (about 10 seconds). When all three lights come on, release the G
button until all three lights come
O
button.
The cleaning process takes approximately 2 minutes. The cleaning page will stop
periodically during the cleaning process. Do not turn the printer off until the cleaning process
has finished. You might need to repeat the cleaning process several times to thoroughly
clean the printer.
72Chapter 5 MaintenanceENWW
Changing the pickup roller
Normal use with good media causes wear. The use of poor media might require more
frequent replacement of the pickup roller.
If the printer regularly mispicks (no media feeds through), you might need to change or clean
the pickup roller. See
Ordering supplies and accessories to order a new pickup roller.
CAUTION
Failure to complete this procedure might damage the printer.
1. Unplug the power cord from the printer, and allow the printer to cool.
2. Open the print cartridge door, and remove the print cartridge.
ENWWChanging the pickup roller73
3. Remove the main input tray (Tray 2).
4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).
5. Place the printer on the work surface with the front of the printer facing up.
74Chapter 5 MaintenanceENWW
6. Pull the white tabs outward, and rotate the tabs up.
7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
ENWWChanging the pickup roller75
8. Slide the pickup roller assembly to the right, and remove the left end cap.
9. Remove the pickup roller.
76Chapter 5 MaintenanceENWW
10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side
(with notches in the shaft) into the right slot (2).
11. Rotate the shaft until the notches engage and the shaft clicks into place.
12. Place the end cap over the shaft on the left side, push the end cap to the right, and
rotate the tab downward into position.
13. Push the right tab to the left, and rotate the tab downward into position.
14. Place the printer on the work surface with the top of the printer facing up.
ENWWChanging the pickup roller77
15. Close the front automatic two-sided path door.
16. Reinstall the print cartridge, and close the print cartridge door.
17. Plug the printer in to turn it back on.
78Chapter 5 MaintenanceENWW
Cleaning the pickup roller
If you want to clean the pickup roller rather than replace it, follow the instructions below:
1. Remove the pickup roller as described in steps 1 through 9 of
2. Dab a lint-free cloth in water, and scrub the roller.
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10
through 17 of
Changing the pickup roller).
Changing the pickup roller.
ENWWCleaning the pickup roller79
Changing the printer separation pad
Normal use with good media causes wear. The use of poor media might require more
frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of
media at a time, you might need to change the separation pad.
1. Remove the main input tray (Tray 2).
2. Locate the separation pad.
80Chapter 5 MaintenanceENWW
3. Remove the screws.
4. Remove the separation pad.
ENWWChanging the printer separation pad81
5. Insert the new separation pad.
6. Replace the screws.
82Chapter 5 MaintenanceENWW
6
Problemsolving
This chapter provides information on the following topics:
●
Finding the solution
●
Status light patterns
●
Common Macintosh problems
●
Troubleshooting PostScript (PS) errors
●
Paper handling problems
●
Printed page is different than what appeared on screen
●
Printer software problems
●
Improving print quality
●
Clearing jams
●
Wired network setup problemsolving
ENWW83
Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
●Is the printer plugged into a power outlet that is known to work?
●Is the on/off switch in the on position?
●Is the print cartridge properly installed? See
●Is paper properly loaded in the input tray? See
YesIf you answered yes to the questions above, go
NoIf the printer will not turn on, Contact HP support.
Changing the print cartridge.
Loading media into the input trays.
to
Step 2: Is the Ready light on?
Step 2: Is the Ready light on?
Do the control panel lights look like this picture?
Note
See Printer control panel for a description of the lights and buttons on the control panel.
YesGo to Step 3: Can you print a demo page?
NoIf the control panel lights do not look like the
picture above, see
If you are unable to resolve the problem,
HP support.
Status light patterns.
Contact
Step 3: Can you print a demo page?
Press the GO button to print a demo page.
84Chapter 6 ProblemsolvingENWW
YesIf the demo page printed, go to Step 4: Is the
print quality acceptable?
NoIf no paper came out, see Paper handling
problems.
If you are unable to resolve the problem,
HP support.
Contact
Step 4: Is the print quality acceptable?
YesIf the print quality is acceptable, go to Step 5: Is
the printer communicating with the computer?
NoIf the print quality is poor, see Improving print
quality.
Verify that the print settings are correct for the
media you are using. See
other media for information on adjusting the
settings for various types of media.
If you are unable to resolve the problem,
HP support.
Choosing paper and
Contact
Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
YesIf the document prints, go to Step 6: Does the
printed page look like you expected?
NoIf the document does not print, see Printer
software problems.
If you are using a Macintosh computer, see
Common Macintosh problems.
If you are using a PS driver, see
PostScript (PS) errors.
If you are unable to resolve the problem,
HP support.
Troubleshooting
Contact
Step 6: Does the printed page look like you expected?
YesThe problem should be resolved. If it is not
resolved,
Contact HP support.
NoSee Printed page is different than what
appeared on screen.
If you are unable to resolve the problem,
HP support.
Contact
ENWWFinding the solution85
Contact HP support
●In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160
printer, or see http://www.hp.com/support/lj1320/ for the HP LaserJet 1320 series printer.
●In other locations, see http://www.hp.com/.
86Chapter 6 ProblemsolvingENWW
Status light patterns
Light status legend
Symbol for "light off"
Symbol for "light on"
Symbol for "light blinking"
Control panel light message
Light statusState of the printerAction
Initialization/Startup
While in the Startup state, the
Go, Ready, and Attention lights
cycle (at the rate of 500 ms)
one after another.
During the Initialization
process, pressing buttons has
no effect.
ENWWStatus light patterns87
Control panel light message (continued)
Light statusState of the printerAction
Reconfiguration Initialization
During the printer start up, you
can request special
initialization sequences that
reconfigure the printer. When
one of the sequences is
requested, such as Cold Reset,
the lights cycle as in the
Initialization/Startup state.
Ready
The printer is ready with no job
activity.
During the Reconfiguration
process, pressing buttons has
no effect.
To print a Configuration page,
press and hold the G
O
button
for 5 seconds.
To print a Demo page, press
and release the G
O
button.
Processing Data
The printer is processing or
receiving data.
To cancel the current job, press
the C
ANCEL
button.
88Chapter 6 ProblemsolvingENWW
Control panel light message (continued)
Light statusState of the printerAction
Job CancelPressing the GO button has no
effect.
Once the cancellation process
has been completed, the
printer returns to the Ready
state.
Manual Feed or Continuable
Error
This state can be reached in
the following circumstances:
●Manual feed
●Out of paper for the
specified tray
●General continuable error
●Memory configuration error
●Personality/Job related
error
Attention
This state can be reached in
the following circumstances:
●Paper tray is empty
●Door open
●Paper jam
●Misfeed from tray
To recover from the error and
print whatever data is possible,
press the G
O
button.
If the recovery is successful,
the printer goes to the
Processing Data state and
completes the job.
If the recovery is unsuccessful,
the printer returns to the
Continuable Error state.
To reset the printer after a jam,
press the G
O
button.
You might need to clear the
error manually, and press the
G
O
button or close the top cover.
If the error persists, the printer
returns to the Attention state.
ENWWStatus light patterns89
Control panel light message (continued)
Light statusState of the printerAction
Fatal Error●Turn off the printer, wait 10
●If you are unable to
seconds, and turn on the
printer.
resolve the problem,
Contact HP support.
Accessory Error
(HP LaserJet 1320 series
printer only)
Cleaning Page
The cleaning page feature is
not available through the
control panel. The cleaning
page can be activated using
the HP Toolbox, which is
included as part of the overall
printer software package.
To display additional error
information, press the Go
button. The light pattern
changes. For more information
about the light pattern now
displayed, see
indicators. When you release
the Go button, the printer
returns to the initial Accessory
Error state.
During cleaning mode,
pressing buttons has no effect.
The printer motor slows down
and the printer prints a page.
Accessory error
90Chapter 6 ProblemsolvingENWW
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