HP Chromebook and HP Chromebook 11 G5
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel and Celeron are trademarks of Intel
Corporation in the U.S. and other countries. SD
Logo is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: July 2016
Document Part Number: 854544-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 3
Right side ............................................................................................................................................................... 3
Left side ................................................................................................................................................................. 4
Display .................................................................................................................................................................... 5
Top .......................................................................................................................................................................... 6
TouchPad ............................................................................................................................................. 6
Button .................................................................................................................................................. 7
Bottom ................................................................................................................................................................... 8
Labels ..................................................................................................................................................................... 8
3 Illustrated parts catalog .............................................................................................................................. 10
Computer major components .............................................................................................................................. 11
Display assembly subcomponents ...................................................................................................................... 14
Miscellaneous parts ............................................................................................................................................. 16
4 Removal and replacement preliminary requirements ..................................................................................... 18
Tools required ...................................................................................................................................................... 18
Service considerations ......................................................................................................................................... 18
Plastic parts ....................................................................................................................................... 18
Cables and connectors ...................................................................................................................... 18
Drive handling ................................................................................................................................... 19
Grounding guidelines ........................................................................................................................................... 20
Electrostatic discharge damage ........................................................................................................ 20
Packaging and transporting guidelines .......................................................................... 21
Workstation guidelines ................................................................................ 21
5 Removal and replacement procedures ........................................................................................................... 23
Component replacement procedures .................................................................................................................. 23
Computer feet ................................................................................................................................... 23
Keyboard/top cover ........................................................................................................................... 24
WLAN module .................................................................................................................................... 27
Hall sensor board .............................................................................................................................. 28
Connector board and cable ............................................................................................................... 29
Battery ............................................................................................................................................... 30
v
Speakers ............................................................................................................................................ 32
System board .................................................................................................................................... 33
Heat sink ............................................................................................................................................ 35
Display assembly ............................................................................................................................... 37
Power connector and cable ............................................................................................................... 43
6 Specications .............................................................................................................................................. 45
7 Power cord set requirements ........................................................................................................................ 46
Requirements for all countries ............................................................................................................................ 46
Requirements for specic countries and regions ................................................................................................ 47
8 Recycling .................................................................................................................................................... 49
Index ............................................................................................................................................................. 50
vi
1 Product description
Category Description
Product Name HP Chromebook
Processor Intel® Celeron® N3060 1.60 GHz (SC turbo up to 2.48 GHz) 1600
Chipset Integrated soldered-on-circuit (SoC) integrated with processor
Graphics Internal Graphics: Intel HD Graphics
Panel 11.6 in, high-denition (HD), AntiGlare, (1366×768), SVA, white
HP Chromebook 11 G5
MHz/2 MB L2, Dual 6 W TDP, 4 W SDP
Supports HD decode, DX12, and HDMI
light-emitting diode (WLED), non-touch, at (3.6 mm); 16:9
aspect ratio; typical brightness: 220 nits, eDP, non-touch sku (for
use with HP Chromebook models only)
11.6 in, high-denition (HD), AntiGlare, (1366×768), UWVA, white
light-emitting diode (WLED), non-touch, slim (3.0 mm); 16:9
aspect ratio; typical brightness: 220 nits, eDP, non-touch sku
11.6 in, HD, (1366×768), SVA, WLED, touch, at (3.0 mm); 16:9
aspect ratio; typical brightness: 220 nits, eDP, touch solution with
Gorilla Glass NBT, multi-touch enabled.
Memory Supports up to 4096 MB maximum on-board system memory.
LPDDR3-1600 single channel (LPDDR3-1866 downgraded to
LPDDR3-1600)
2048 MB (8 GB, 128 M x 32 x 2 x 2 pcs and 4096 MB (8 GB, 128 M x
32 x 2 x 4 pcs
Storage Supports 16 GB (32 GB for HP Chromebook 11 G5) embedded
MultiMedia Controller (eMMC)
Audio and video Dual speakers
Fixed (no tilt) integrated HP TrueVision HD camera
1280×720 by 30 frames per second with LED
Single digital microphone with appropriate echo-cancellation,
noise-suppression software
Security Mini-Kensington security lock
Ultraslim Kensington Security Lock (for use with HP Chromebook
11 G5 models only)
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module.
Two built-in WLAN antennas
Supports Intel Dual Band Wireless 7265 802.11 AC 2 x 2 WiFi +
Bluetooth® 4.2 Combo Adapter
Ports
●
HP Smart Plug AC adapter (4.5 mm barrel)
1
Category Description
●
Headphone/microphone combo jack
●
High-denition multimedia interface (HDMI) v.1.4b,
supporting up to 1080b, 1920×1080 at 60 Hz
●
USB 3.0 ports (2)
●
Connector board
Keyboard/pointing devices Full-size, textured, island-style, Google keyboard, ash gray
Touchpad requirements:
Clickpad with image sensor
Multitouch gestures enabled
Taps enabled as default
Power requirements Supports a 2-cell, 43.7 Wh, polymer battery
Supports a 65 W HP Smart AC adapter (non-PFC, EM, 4.5 mm) and
45 W HP Smart AC adapter (non-PFC, RC, 4.5 mm) AC adapter
Operating system Preinstalled: Google Chrome operating system
Serviceability End user replaceable parts: AC adapter
2 Chapter 1 Product description
2 External component identication
Right side
Component Description
(1) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,
mouse, external drive, scanner or USB hub. Standard
USB ports will not charge all USB devices or will charge
using a low current. Some USB devices require power
and require you to use a powered port.
(2) HDMI port Connects an optional video or audio device, such as a
high-denition television, any compatible digital or
audio component, or a high-speed High-Denition
Multimedia Interface (HDMI) device.
(3) MicroSD card reader Reads optional memory cards that store, manage,
share, or access information.
(4) AC adapter and battery light
(5) Power connector Connects an AC adapter.
●
White: The AC adapter is connected and the
battery is charged.
●
Amber: The AC adapter is connected and the
battery is charging.
●
O: The computer is using battery power.
Right side 3
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
mouse, external drive, scanner or USB hub. Standard
USB ports will not charge all USB devices or will
charge using a low current. Some USB devices require
power and require you to use a powered port.
(3) Audio-out (headphone)/Audio-in
(microphone) combo jack
(4) Duplicate power light
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or a television audio
cable. Also connects an optional headset microphone.
This jack does not support optional standalone
devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
●
White: Computer is on.
●
Pulsing white: Computer is in the sleep state.
●
O: Computer is o.
4 Chapter 2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
NOTE: WLAN antennas are not visible on the exterior of the device.
(2) Internal microphones** Record sound.
(3) Camera light On: The camera is in use.
(4) HD camera Record video and capture still photographs in HD resolution
*The antennas and sensors are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas and sensors free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region.
** The position of the internal microphones may dier, depending on the model.
Display 5
Top
TouchPad
Component Description
TouchPad Reads your nger gestures to move the pointer or activate items on the screen.
6 Chapter 2 External component identication
Button
Component Description
Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is on and you want to lock the screen,
press the button until you see the sign-in screen appear.
Pressing the power button during screen-lock mode turns
o the computer.
●
When the computer is on and you want to turn it o, press
and hold the button to lock the screen, and then continue
to press the button until the computer powers o.
Top 7
Bottom
Component Description
Speakers (2) Produce sound.
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be axed to the bottom of the computer.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
8 Chapter 2 External component identication
Component
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 9
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
10 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 11
Item Component Spare part number
(1) Display assembly: Non-touch display assemblies are spared at the subcomponent level
only. For display assembly spare part information, see Display assembly subcomponents
on page 14.
The HP Chromebook 11 G5 model touch displays are only spared as full hinge-ups.
Individual components are not spared for these touch screen displays.
(2) Keyboard/top cover (includes keyboard cable):
NOTE: Keyboard/top cover is spared with the TouchPad under spare part kits with spare part numbers 900818-xxx. The
TouchPad cable spare part number is 900814-001.
For use with HP Chromebook and HP Chromebook 11 G5 models
For use in Belgium 900818-A41
For use in Canada 900818-DB1
For use in Denmark, Finland, and Norway 900818-DH1
For use in France 900818-051
For use in Germany 900818-041
For use in Italy 900818-061
For use in the Netherlands 900818-B31
For use in Russia 900818-251
For use in Romania 900818-271
901252-001
For use in Spain 900818-071
For use in Switzerland 900818-BG1
For use in the United Kingdom 900818-031
For use in the United States 900818-001
For use with HP Chromebook 11 G5 models only
For use in the Czech Republic and Slovenia 900818-FL1
For use in Israel 900818-BB1
For use in Japan 900818-291
For use in Saudi Arabia 900818-171
For use in Taiwan 900818-AB1
For use in Thailand 900818-281
(3) System board (includes replacement thermal material):
Intel Celeron N3060 2.16 GHz, 2.0 GB of system memory, and 16 GB of eMMC system
storage
Intel Celeron N2840 2.16 GHz, 4.0 GB of system memory, and 16 GB of eMMC system
storage
Intel Celeron N2840 2.16 GHz, 4.0 GB of system memory, and 32 GB of eMMC system
storage (for use with HP Chromebook 11 G5 models only)
900041-001
900042-001
901250-001
(4) WLAN module:
12 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Intel Dual Band Wireless-AC 7265 802.11 ac 2 × 2 WiFi + Bluetooth 4.0 Combo Adapter (for
use with HP Chromebook models only)
Intel Dual Band Wireless-AC 7265 802.11 ac 2 × 2 WiFi + Bluetooth 4.0 Combo Adapter (for
use with HP Chromebook 11 G5 models only)
(5) Hall sensor board (with Hall sensor board cable, spare part number 900810-001) 900815-001
(6) Connector board 900816-001
(7) Connector board cable 900811-001
(8) Heat sink (includes replacement thermal material) 900040-001
(9) Speaker Kit (includes left and right speakers and cables) 900817-001
(10) Battery:
2-cell, 43.7 Wh, long life; includes cable (for use with HP Chromebook 11 G5 models only)
2-cell, 43.7 Wh, 5.68ah LI DRO2043XL-PL includes cable 859357-855
(11) Power connector with cable 808155-013
(12) Base enclosure:
For use with HP Chromebook 11 G5 models only 901284-001
For use with HP Chromebook models only 900807-001
901299-855
860883-001
855701–001
Rubber Kit: Not illustrated, includes 2 display bezel screw covers, 4 rubber feet, and 2
rubber screw covers
For use with HP Chromebook 11 G5 models only 901282-001
For use with HP Chromebook models only 900802-001
Computer major components 13
Display assembly subcomponents
Item Component Spare part number
(1) Display Bezel:
For use with HP Chromebook 11 G5 models only 902764-001
For use with HP Chromebook models only 900799-001
(2) Display panel:
11.6 in, high-denition (HD), AntiGlare, (1366×768), SVA, white light-emitting diode (WLED),
non-touch, at (3.6 mm); 16:9 aspect ratio; typical brightness: 220 nits, eDP, non-touch,
(for use with HP Chromebook models only)
11.6 in, high-denition (HD), (1366×768), UWVA, white light-emitting diode (WLED), HU,
slim, (3.6 mm); 16:9 aspect ratio; typical brightness: 220 nits, eDP, touch, (for use with HP
Chromebook 11 G5 models only)
11.6 in, HD, (1366×768), UWVA, WLED, touch, at (3.0 mm); 16:9 aspect ratio; typical
brightness: 220 nits, eDP, touch solution with Gorilla® Glass NBT, multi-touch enabled, (for
use with HP Chromebook models only)
(3) Display Hinge Kit: (includes left and right display hinges)
Non-touch screen
Display Hinge Kit (touch screen) 901604-001
(4) Camera/microphone module (includes double-sided adhesive) 756761-037
762229-007
901252-001
906629-001
900845-001
14 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(5) Camera/microphone module cable 900813-001
(6) WLAN antenna (includes left and right WLAN cables and transceivers) 900806-001
(7) Display panel cable 900812-001
Display panel cable (touch screen) for use with HP Chromebook models only 906717-001
(8) Display enclosure: (includes rubber padding and shielding)
For use with HP Chromebook 11 G5 non-touch screen models only 901788-001
For use with HP Chromebook non-touch screen models only 900796-001
For use with HP Chromebook touch screen models only 906716-001
Display assembly subcomponents 15
Miscellaneous parts
Component Spare part number
AC adapter:
65 W HP Smart AC adapter (3-pin, PFC, EM, 4.5 mm, DT6U). For use with HP Chromebook 11 G5 models
only
45 W HP Smart AC adapter (non-PFC, SB, 4.5 mm, DT). For use with HP Chromebook 11 G5 models only 854844-001
45 W HP Smart AC adapter (non-PFC, SMART RC, 4.5 mm). For use with HP Chromebook 11 G5 models
only
45 W HP Smart AC adapter (non-PFC, SMART RC, 4.5 mm). For use with HP Chromebook models only 741727-001
HP HDMI-to-VGA adapter 701943-001
HP USB-to-Gigabit RJ45 adapter (for use with HP Chromebook models only) 829941-001
HP SMART AC adapter dongle (for use with HP Chromebook 11 G5 models only) 734734-001
Power cord: Some cords are oered in dierent lengths. The 1.8 m (5 ft 10 inch), cord part numbers end with -001. The 1.0 m (3 ft 3
inch) cord part numbers end with whichever number is designated for that country.
For use with HP Chromebook and HP Chromebook 11 G5 models
For use in Australia 213356-001
For use in Denmark 213353-008
For use in Europe 213350-001
For use in Switzerland 213354-001
859925-007
720987-800
213356-008
213350-009
213354-008
For use in the United Kingdom 213351-001
213351-008
For use in North America 213349-009
For use with HP Chromebook 11 G5 models only
For use in Dominican Republic 213349-001
For use in India 404827-001
404827-003
For use in Israel 398063-001
398063-003
For use in Thailand 285096-006
For use in Taiwan 393313-001
393313-003
For use in Italy 213352-001
213352-008
For use in Japan 349756-001
16 Chapter 3 Illustrated parts catalog
Component Spare part number
349756-002
Rubber Kit: (includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers)
For use with HP Chromebook 11 G5 models only 901282-001
For use with HP Chromebook models only 900802-001
Screw Kit:
For use with HP Chromebook 11 G5 models only 901283-001
For use with HP Chromebook models only 900805-001
Miscellaneous parts 17
4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables tear
easily.
18 Chapter 4 Removal and replacement preliminary requirements
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is o
or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic elds, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Service considerations 19
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine
the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many
cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a nger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be aected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its
life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity aects the electrostatic voltage levels generated by
dierent activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl oor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
20 Chapter 4 Removal and replacement preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive eld service tools, such as cutters, screw drivers, and vacuums.
●
When xtures must directly contact dissipative surfaces, use xtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn o power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 21
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are exible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded oor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
oors or dissipative oor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive computerop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or oor mats with hard ties to the ground
●
Field service kits
eective, the conductive must be worn in contact with the skin.
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and oor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
22 Chapter 4 Removal and replacement preliminary requirements
5 Removal and replacement procedures
CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Component replacement procedures
There are as many as 54 screws that must be removed, replaced, and/or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Computer feet
The computer feet are included in the Rubber Kit, available using spare part number 901292-001 for HP
Chromebook 11 G5 models and 900802-001 for HP Chromebook models.
Before replacing the computer feet, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the computer feet:
1. Close the computer.
2. Turn the computer upside down with the front toward you.
3. Remove the 4 rubber feet.
Component replacement procedures 23
To install the rubber feet, remove the protective backing from the rubber feet and install them in
the locations indicated in the above illustration.
Keyboard/top cover
NOTE: Keyboard/top cover spare part kits with spare part numbers 900818-xxx are spared with the
TouchPad board.
Description Spare part number Description Spare part number
For use with HP Chromebook and HP Chromebook 11 G5 models
For use in Belgium 900818-A41 For use in the Netherlands 900818-B31
For use in Canada 900818-DB1 For use in Russia 900818-251
For use in Germany 900818-041 For use in Spain 900818-071
For use in France 900818-051 For use in Switzerland 900818-BG1
For use in Italy 900818-061 For use in the United Kingdom 900818-031
For use in the United States 900818-001 For use in Romania 900818-271
For use in Denmark, Finland,
and Norway
For use with HP Chromebook 11 G5 models only
For use in the Czech Republic
and Slovenia
For use in Japan 900818-291 For use in Saudi Arabia 900818-171
For use in Thailand 900818-281 For use in Taiwan 900818-AB1
900818-DH1
900818-FL1 For use in Israel 900818-BB1
Before removing the keyboard/top cover, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the keyboard/top cover:
1. Remove the two rubber screw covers (1).
24 Chapter 5 Removal and replacement procedures
2. Remove the eleven Phillips PM1.9×6.7 screws (2) that secure the keyboard/top cover to
the base enclosure.
3. Turn the computer right side up with the front toward you.
4. Open the computer as far as it will open.
5. Use a prying tool to disengage the top cover and base plastic. Start from the rear (1) of the keyboard/top
cover until it separates from the back edge of the base enclosure.
6. Lift the middle (2) and right sides of the keyboard/top cover until they separate from
the base enclosure.
7. Lift the keyboard/top cover (3) until the battery, TouchPad, and keyboard cables are accessible.
Component replacement procedures 25
8. Lift the front of the keyboard/top cover to access the TouchPad and keyboard cables (1). Disconnect the
TouchPad cable from the connector (2) on the system board. Disconnect the keyboard cable (3) from
the system board.
9. Remove the keyboard/top cover.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and
the system board components each time the keyboard/top cover is removed. Thermal paste is used on
the processor (1) and the heat sink section (2) that services it.
Reverse this procedure to install the keyboard/top cover.
26 Chapter 5 Removal and replacement procedures
WLAN module
Description Spare part number
Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP
Chromebook models only)
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use
with HP Chromebook 11 G5 models only)
901229-001
860883-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The #1/white WLAN antenna cable connects to the WLAN module #1/Main terminal. The #2/
black WLAN antenna cable connects to the WLAN module #1/Aux terminal.
2. Remove the Phillips PM1.9×4.2 screw (2) that secures the WLAN module to the base enclosure.
(The WLAN module tilts up.)
Component replacement procedures 27
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, a protective sleeve must
be installed on the antenna connector, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
Hall sensor board
Description
Hall sensor board 900815-001
Spare part number
28 Chapter 5 Removal and replacement procedures
Before removing the Hall sensor board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
Remove the Hall sensor board:
1. Disconnect the Hall sensor board (1) cable from the system board.
2. Remove the screw holding the Hall sensor board (2) to the base enclosure.
3. Lift the Hall sensor board and cable (3) from the base enclosure.
4. Remove the Hall sensor board.
Reverse this procedure to install the Hall sensor board.
Connector board and cable
Description Spare part number
Connector board (includes SD card reader and SIM slot) 900816-001
Connector board cable 900811-001
Before removing the connector board and cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
Component replacement procedures 29
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
Remove the connector board and cable:
1. Release the ZIF connector (1) to which the connector board cable is attached, and then disconnect
the cable from the system board.
2. Remove the connector board and cable (2).
Reverse this procedure to install the connector board and cable.
Battery
Description Spare part number
Battery (2-cell, 43 Wh, 3.25 AHr, Li-ion, LongLife-PL; includes cable) for use with HP Chromebook 11 G5
models only
Battery (2-cell, 43 Wh, 5.68 AHr, Li-ion, DRO2043XL-PL, non-touch; includes cable) For use with HP
Chromebook models only
Before removing the battery, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the computer feet (see Computer feet on page 23).
30 Chapter 5 Removal and replacement procedures
855710-001
859357-855
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
8. Remove the connector board and cable (see Connector board and cable on page 29).
Remove the battery:
1. Release the battery cable ZIF connector from the system board (1).
2. Remove the three Phillips screws (2) that secure the battery to the base enclosure.
3. Remove the battery (3).
Reverse this procedure to install the battery.
Component replacement procedures 31
Speakers
Before removing the speakers, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
8. Remove the connector board and cable (see Connector board and cable on page 29).
9. Remove the battery (see Battery on page 30).
Remove the speakers:
Description Spare part number
Speaker Kit (includes left and right speakers and cables) 900817-001
the computer on, and then shut it down through the operating system.
1. Disconnect the speaker ZIF connector from the system board (1).
2. Remove the Phillips screw securing the speakers to the base enclosure (2).
NOTE: The Phillips screw holding the left speaker was removed when the battery was removed.
3. Release the speaker cables from the routing clips and channels built into the base enclosure (3).
4. Remove the speakers (4).
Reverse this procedure to install the speakers.
32 Chapter 5 Removal and replacement procedures
System board
NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number
Intel Celeron N3060 2.16 GHz, 2.0 GB of system memory and 16 GB of eMMC system storage 900041-001
Intel Celeron N2840 2.16 GHz, 4.0 GB of system memory and 16 GB of eMMC system storage 900042-001
Intel Celeron N2840 2.16 GHz, 4.0 GB of system memory and 32 GB of eMMC system storage (for use
with HP Chromebook 11 G5 models only)
901250-001
Before removing the system board, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
8. Remove the connector board and cable (see Connector board and cable on page 29).
9. Remove the battery (see Battery on page 30).
10. Remove the speakers (see Speakers on page 32).
Remove the system board:
NOTE: The connector board cable and the Hall sensor board cable should have been removed when the
connector board and Hall sensor board were removed.
1. Release the ZIF connector (1) to which the display cable is attached, and then disconnect the display
cable from the system board.
2. Disconnect the camera cable (2) from the system board.
Component replacement procedures 33
3. Disconnect the power connector cable (3) from the system board.
4. Remove the four Phillips screws (1) that secure the system board to the base enclosure.
5. Remove the system board (2).
Reverse this procedure to install the system board.
34 Chapter 5 Removal and replacement procedures
Heat sink
Before removing the heat sink, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
8. Remove the connector board and cable (see Connector board and cable on page 29).
9. Remove the battery (see Battery on page 30).
10. Remove the speakers (see Speakers on page 32).
Description Spare part number
Heat sink (includes replacement thermal material) 900040-001
the computer on, and then shut it down through the operating system.
11. Remove the system board (see System board on page 33).
Remove the heat sink:
1. Turn the system board over to show the heat sink.
2. Remove the four Phillips screws (1) that secure the heat sink to the system board.
3. Remove the heat sink (2).
Component replacement procedures 35
Reverse this procedure to install the heat sink.
36 Chapter 5 Removal and replacement procedures
Display assembly
NOTE: The HP Chromebook 11 G5 model touch displays, spare part number 901252-001, are only spared as
full hinge-ups.
Before removing the display assembly, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
8. Remove the connector board and cable (see Connector board and cable on page 29).
9. Remove the battery (see Battery on page 30).
10. Remove the speakers (see Speakers on page 32).
Remove the display assembly:
1. Remove the two Phillips PM2.4×5.7 screws (1) that secure the display assembly to the base enclosure.
2. Remove the display assembly (2).
3. If it is necessary to replace the display bezel or any of the display assembly subcomponents:
Component replacement procedures 37
a. Remove the two display bezel screw covers (1).
The display bezel screw covers are included in the Rubber Kit, spare part number 901282-001 for
the HP Chromebook 11 G5 non-touch screen models and 900802-001 for the HP Chromebook
models.
b. Remove the two Phillips screws (2) that secure the display bezel to the display assembly.
c. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of
the display bezel until the bezel disengages from the display enclosure.
d. Remove the display bezel (4).
The display bezel is available using spare part number 902764-001 for the HP Chromebook 11 G5
models and 900799-001 for the HP Chromebook models.
NOTE: The camera/microphone module can be removed at any time during the display assembly
removal process.
4. If it is necessary to replace the camera/microphone module:
38 Chapter 5 Removal and replacement procedures
a. Detach the camera/microphone module (1) from the display enclosure. (The camera/microphone
module is attached to the display enclosure with double-sided adhesive at two locations.)
b. Disconnect the camera/microphone module cable (2) from the camera/microphone module.
c. Remove the camera/microphone module (3).
d. Remove the camera/microphone module.
The camera/microphone module is available using spare part number 756761-037.
5. If it is necessary to replace the display panel:
a. Remove the four Phillips screws (1) that secure the display panel to the display enclosure.
CAUTION: Before turning the display panel upside down, make sure the work surface is clear of
tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to
the display panel.
Component replacement procedures 39
b. Lift the top edge of the display panel (2) and swing it up and forward until it rests upside down in
front of the display enclosure.
c. Disconnect the display panel cable (2) from the display panel (3).
d. Remove the display panel.
The display panel is available using spare part numbers 762229-007 (11.6 in, HD, AntiGlare,
(1366×768), SVA, LED, at [3.0 mm]), 901252-001 (11.6 in, HD, (1366×768), UWVA, LCD, Touch
[3.6 mm], and 90662-001, 11.6 in, HD, (1366×768), SVA, WLED, touch, at (3.0 mm).
6. If it is necessary to replace the display panel cable:
a. Release the grounding tape (1) that secures the display panel cable to the display enclosure.
40 Chapter 5 Removal and replacement procedures
b. Remove the display panel cable (2).
c. The display panel cable is available using spare part number 900812-001.
7. If it is necessary to replace the display hinges:
a. Remove the four Phillips broad head screws (1) and the four Phillips screws (2) that secure
the display hinges to the display enclosure.
b. Remove the display hinges (3).
The display hinges are included in the Display Hinge Kit, spare part number 900845-001 and spare
part number 901604-001 for touch screen.
Component replacement procedures 41
8. If it is necessary to replace the WLAN antenna cables and transceivers:
a. Detach the WLAN antenna transceivers (1) from the display enclosure. (The WLAN antenna
transceivers are attached to the display enclosure with double-sided adhesive.)
b. Release the grounding tape (2) that secures the wireless antenna cable to the display enclosure
near the right hinge.
c. Release the WLAN antenna cables from the clips (3) and routing channel built into the top edge of
the display enclosure.
d. Remove the WLAN antenna cables and transceivers (4).
The WLAN antenna cables and transceivers are available using spare part number 900806-001.
Reverse this procedure to reassemble install the display assembly.
42 Chapter 5 Removal and replacement procedures
Power connector and cable
Description Spare part number
Power connector and cable 808155-013
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the computer feet (see Computer feet on page 23).
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).
6. Remove the WLAN module (see WLAN module on page 27).
7. Remove the Hall sensor board (see Hall sensor board on page 28).
8. Remove the connector board and cable (see Connector board and cable on page 29).
9. Remove the battery (see Battery on page 30).
10. Remove the speakers (see Speakers on page 32).
11. Remove the system board (see System board on page 33).
12. Remove the heat sink (see Heat sink on page 35).
13. Remove the display assembly (see Display assembly on page 37).
Remove the power connector cable:
1. Disconnect the power connector cable (1) from the system board.
2. Remove the power connector and cable (2).
Component replacement procedures 43
Reverse this procedure to install the power connector cable.
44 Chapter 5 Removal and replacement procedures
6 Specications
Metric U.S.
Computer dimensions
Width 20.5 cm 8.07 in
Depth 28.6 cm 11.25 in
Height 1.82 cm 0.72 in
Weight 1.2 kg 2.63 lbs
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating ‑20°C to 60°C ‑4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft
Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
45
7 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V
ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and region
where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125
or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical conguration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer.
46 Chapter 7 Power cord set requirements
Requirements for specic countries and regions
Country/region Accredited agency Applicable note number
Argentina IRAM 1
Australia SAA 1
Austria OVE 1
Belgium CEBEC 1
Brazil ABNT 1
Canada CSA 2
Chile IMQ 1
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
India ISI 1
Israel SII 1
Italy IMQ 1
Japan JIS 3
The Netherlands KEMA 1
New Zealand SANZ 1
Norway NEMKO 1
The People's Republic of China CCC 4
Saudi Arabia SASO 7
Singapore PSB 1
South Africa SABS 1
South Korea KTL 5
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 6
Thailand TISI 1
The United Kingdom ASTA 1
The United States UL 2
1. The exible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set ttings (appliance coupler and
wall plug) must bear the certication mark of the agency responsible for evaluation in the country or region where it will be used.
2. The exible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) conguration. CSA or C-UL mark. UL le number must be on
each element.
Requirements for specic countries and regions 47
Country/region Accredited agency Applicable note number
3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The exible cord must be Type VCR, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard c/o (7 A, 125 V ac) conguration.
4. The exible cord must be Type REV, 3-conductor, 0.75 mm² conductor size. Power cord set ttings (appliance coupler and wall
plug) must bear the CCC certication mark.
5. The exible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must
be on each element. Corset approval number and logo must be printed on a ag label.
6. The exible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set ttings (appliance coupler, cable,
and wall plug) must bear the BSMI certication mark.
7. For 127 V ac, the exible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and
CSA or C-UL marks. For 240 V ac, the exible cord must be Type H05VV-F 3-conductor, 0.75 mm² or 1.00 mm2 conductor size,
with plug BS 1363/A with BSI or ASTA marks.
48 Chapter 7 Power cord set requirements
8 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of
the battery in general household waste. Follow the local laws and regulations in your area for battery
disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
49
Index
A
ac adapter dongle, spare part
number 16
AC adapter light
identifying 3, 4
AC adapter, spare part numbers 16
antenna
removal 42
spare part number 42
spare part numbers 15
audio, product description 1
audio-in (microphone) jack,
identifying 4
audio-out (headphone) jack,
identifying 4
B
base enclosure, spare part
numbers 13
battery
removal 30
spare part number 13, 30
Bluetooth label 9
bottom 9
buttons
power 7
C
cable
spare part number 13
cables, service considerations 18
camera cable
spare part numbers 15
camera/microphone module
removal 38
spare part number 14
card reader
removal 29
spare part numbers 29
chipset, product description 1
components
bottom 8
display 5
left side 4
right side 3
top 6
computer major components 11
connector board
spare part numbers 13
connector, power 3
connectors, service considerations
18
D
display assembly
removal 37
subcomponents 14
display bezel
removal 37
spare part numbers 14, 38
display cable
spare part numbers 15
display enclosure, spare part
number 15
Display Hinge Kit, spare part
number 14, 41
display panel
product description 1
removal 39
spare part numbers 14, 40
display panel cable
removal 40
spare part numbers 41
drives
precautions 19
preventing damage 19
E
electrostatic discharge 20
equipment guidelines 22
F
feet
removal 23
spare part numbers 23
G
graphics, product description 1
grounding guidelines 20
guidelines
equipment 22
grounding 20
packaging 21
transporting 21
workstation 21
H
hall sensor
spare part number 13
hall sensor board 28
HDMI-to-VGA adapter, spare part
number 16
headphone (audio-out) jack 4
heat sink
removal 35
spare part number 13, 35
hinge
removal 41
spare part number 14, 41
I
integrated webcam light,
identifying 5
internal microphones, identifying 5
J
jacks
audio-in (microphone) 4
audio-out (headphone) 4
K
keyboard/top cover
removal 24
spare part numbers 12, 24
L
labels
Bluetooth 9
regulatory 9
serial number 8
service 8
wireless certication 9
WLAN 9
50 Index
lights 4
AC adapter 3
webcam 5
M
memory, product description 1
microphone
product description 1
microphone (audio-in) jack,
identifying 4
model name 1
O
operating system, product
description 2
P
packaging guidelines 21
plastic parts, service
considerations 18
ports
HDMI 3
product description 1
USB 3.0 charging (powered) 3, 4
ports; card reader 3
power button, identifying 7
power connector cable
removal 43
spare part number 13, 43
power connector, identifying 3
power cord
requirements for all countries
46
requirements for specic
countries and regions 47
set requirements 46
power requirements, product
description 2
processor, product description 1
product description
audio 1
chipset 1
display panel 1
graphics 1
memory 1
microphone 1
operating system 2
ports 1
power requirements 2
processors 1
product name 1
sensors 1
serviceability 2
storage 1
video 1
wireless 1
product name 1
product name and number,
computer 8
R
regulatory information
regulatory label 9
wireless certication labels 9
removal/replacement procedures
23
Rubber Kit, spare part numbers 13,
17, 23, 38
S
Screw Kit, spare part number 17
security cable slot, identifying 4
sensors, product description 1
serial number 8
serial number, computer 8
service considerations
cables 18
connectors 18
plastic parts 18
service labels, locating 8
serviceability, product description 2
slots
security cable 4
Speaker Kit, spare part number 13,
32
speakers
removal 32
spare part number 13, 32
speakers, identifying 8
storage, product description 1
system board
removal 33
spare part numbers 12, 33
T
tools required 18
TouchPad zone, identifying 6
transporting guidelines 21
traveling with the computer 9
U
USB 3.0 charging (powered) port,
identifying 3, 4
V
video, product description 1
W
webcam light, identifying 5
webcam, identifying 5
webcam/microphone module
spare part number 39
wireless antenna
removal 42
spare part number 42
spare part numbers 15
wireless certication label 9
wireless, product description 1
WLAN antenna
removal 42
spare part number 15, 42
WLAN antennas, identifying 5
WLAN device 9
WLAN label 9
WLAN module
removal 27
spare part numbers 12, 27
workstation guidelines 21
Index 51
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