HP 1100AHP User Manual

HP

LaserJet

1100A

User
Guide

HP LaserJet 1100A
Printer•Copier•Scanner

User Guide _________________

© Copyright Hewlett­Packard Company 2002

All Rights Reserved.
Reproduction,
adaptation, or translation
without prior written
permission is prohibited,
except as allowed under
the copyright laws.

Publication number:
C4218-90962
Second Edition: January,
2002

Warranty

The information
contained in this
document is subject to
change without notice.

Hewlett-Packard makes
no warranty of any kind
with respect to this
information.
HEWLETT-PACKARD
SPECIFICALLY
DISCLAIMS THE
IMPLIED WARRANTY
OF MERCHANTABILITY
AND FITNESS FOR A
PARTICULAR
PURPOSE.

Hewlett-Packard shall not
be liable for any direct,
indirect, incidental,
consequential, or other
damage alleged in
connection with the
furnishing or use of this
information.

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.

Trademark Credits

Adobe is a trademark of
Adobe Systems
Incorporated.

CompuServe is a U.S.
trademark of
CompuServe, Inc.

Windows and Windows
NT are U.S. registered
trademarks of Microsoft
Corporation.

E

NERGY STAR

is a U.S.
registered service mark
of the U.S. En vironmental
Protection Agency.

Contents

1 Getting to know the printer

Printer features and benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Print with excellent quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Create professional documents . . . . . . . . . . . . . . . . . . . . . . . .2

Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Printer paper input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Printer paper guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Printer paper output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Printer door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . .8

Loading paper into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Specific types. . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Turning the power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Voltage conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Accessing printer properties (driver) and help. . . . . . . . . . . . . . . .11

Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Printer online help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Printing a self-test page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

EN

2 Getting to know the Copier/Scanner

Scanner features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Getting to know the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Document Assistant (Windows 9x & NT 4.0) . . . . . . . . . . . . .18

LaserJet Document Desktop

(Windows 3.1x, 9x, NT 4.0) . . . . . . . . . . . . . . . . . . . . . . .19

Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

LaserJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Copier/Scanner components. . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Scanner control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Scanner paper input tray, guides, and output path. . . . . . . . .23

Scanner door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Supported paper sizes and types (media). . . . . . . . . . . . . . . . . . .24

Precautions for copying and scanning . . . . . . . . . . . . . . . . . . . . .25

Loading Copier/Scanner originals. . . . . . . . . . . . . . . . . . . . . . . . .26

Accessing the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Contents i

3 Printing media

Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Printing envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Printing letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

4 Printing tasks

Printing with manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Printing on both sides of the paper (manual duplexing) . . . . . . . .37

Manual duplex using the paper output bin (standard). . . . . . .38

Manual duplex (special) heavy-media, card stock . . . . . . . . .39

Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Accessing the watermark feature . . . . . . . . . . . . . . . . . . . . . .40

Printing multiple pages on a single sheet of paper

(N-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Accessing the multiple pages per sheet feature . . . . . . . . . . .41

Printing booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Changing print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Print using EconoMode (save toner). . . . . . . . . . . . . . . . . . . . . . .45

5 Scanning tasks

ii Contents

Scanning to fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Using the Fax feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Scanning to e-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Using the E-Mail feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Editing scanned text (OCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Using the OCR feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Storing scanned text or images. . . . . . . . . . . . . . . . . . . . . . . . . . .52

Using the Store feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Acquiring an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Contrast sensitive originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Accessing the contrast feature . . . . . . . . . . . . . . . . . . . . . . . .53

Enhancing the scanned image . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Accessing image enhancement features . . . . . . . . . . . . . . . .54

Adding annotations to scanned images . . . . . . . . . . . . . . . . . . . .55

Accessing the annotation features . . . . . . . . . . . . . . . . . . . . .55

Canceling scan or copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

EN

6 Copying tasks

Copy overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Making Quick Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Using the Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . .60

Accessing the Copier Control Panel. . . . . . . . . . . . . . . . . . . .60

Canceling copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

7 Managing the toner cartridge

HP toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

HP policy on non-HP toner cartridges. . . . . . . . . . . . . . . . . . .62

Toner cartridge storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . .62

Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Redistributing toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Changing the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

8 Troubleshooting the printer

Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Pages did not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Pages printed; however . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Printer light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Error messages on screen . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Printed page is different than what appeared on screen . . . .72

Improving print quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Correcting print defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Cleaning the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Cleaning the toner cartridge area . . . . . . . . . . . . . . . . . . . . . .80

Cleaning the printer paper path . . . . . . . . . . . . . . . . . . . . . . .81

Clearing printer paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Paper jam: removing torn pieces of paper . . . . . . . . . . . . . . .85

Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

EN

iii

9 Troubleshooting the Copier/Scanner

Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Copying problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

The scanner did nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

No preview appeared on screen. . . . . . . . . . . . . . . . . . . . . . .95

Scanned image is of poor quality . . . . . . . . . . . . . . . . . . . . . .96

Part of the image did not scan or is missing text . . . . . . . . . .97

The text cannot be edited . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

The scan takes too long . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Error messages appear on the screen . . . . . . . . . . . . . . . . .100

No copy came out or the scanner did nothing . . . . . . . . . . .101

Copies are blank, missing images, or faded. . . . . . . . . . . . .102

Improving scan/copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Preventative steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Correcting scan/copy defects . . . . . . . . . . . . . . . . . . . . . . . .105

Calibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Accessing the Calibration utility . . . . . . . . . . . . . . . . . . . . . .107

Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Clearing scanner jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Clearing hard-to-reach jams . . . . . . . . . . . . . . . . . . . . . . . . .111

Removing the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

iv Contents

10 Service and support

Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Obtaining hardware service. . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . .115

Guidelines for repacking the scanner . . . . . . . . . . . . . . . . . . . . .116

Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

HP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Customer Support and product repair assistance

(U.S. and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

European Customer Support Center . . . . . . . . . . . . . . . . . .119

Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Obtaining software utilities and electronic information . . . . .123

HP direct ordering for accessories or supplies . . . . . . . . . . .124

HP Support Assistant compact disc . . . . . . . . . . . . . . . . . . .124

HP service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Worldwide sales and service offices . . . . . . . . . . . . . . . . . . . . . .126

EN

Appendix A Printer specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Environmental Product Stewardship Program . . . . . . . . . . . . . .135

Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . .135

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . .138

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Canadian DOC regulations. . . . . . . . . . . . . . . . . . . . . . . . . .139

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . .140

Appendix B Scanner specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Environmental product stewardship . . . . . . . . . . . . . . . . . . . . . .146

Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . .146

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . .147

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Canadian DOC regulations. . . . . . . . . . . . . . . . . . . . . . . . . .148

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . .149

EN

Appendix C Paper specifications

Printer paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Supported paper sizes (printer). . . . . . . . . . . . . . . . . . . . . . . . . .152

Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . .157

Appendix D Memory (DIMMs)

Installing DIMMs (memory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Test DIMM installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Appendix E Warranty and licensing

Hewlett-Packard software license agreement. . . . . . . . . . . . . . .166

Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . .168

Limited warranty for toner cartridge life. . . . . . . . . . . . . . . . . . . .170

v

Appendix F Accessories and ordering information
Appendix G Scanner resolution and gray scale

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Resolution and gray-scale guidelines . . . . . . . . . . . . . . . . . . . . .179

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Gray scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Index

vi Contents

EN

Getting to know the

1

Note For installation instructions, see the “HP LaserJet Quick Reference

printer

This chapter provides information on the following topics:

●

Printer features and benefits

●

Printer components

●

Choosing paper and other media

●

Loading paper into the printer

●

Turning the power off

●

Voltage conversions

●

Accessing printer properties (driver) and help

●

Printing a self-test page

Guide” that came with your printer.

EN

1

Printer features and benefits

Congratulations on the purchase of your new printer. You can . . .

Print with excellent quality

●

Print at 600 dots per inch (dpi) with Resolution Enhancement
technology (REt).

Save money

●

Use EconoMode to save toner.

●

Print on both sides of the paper to save paper (manual
duplexing).

●

Print multiple pages on a single sheet of paper to save paper
(N-up printing).

Create professional documents

●

Protect your documents by using Watermarks such as
“confidential.”

●

Print Booklets. This feature enables you to easily print the pages
required to create cards or books. Once printed, all you have to
do is fold and staple the pages.

●

Print the first page on different paper/media than the following
pages.

2 Chapter 1 Getting to know the printer

EN

Printer components

1. Printer control panel

2. Paper supports

3. Paper input tray

4. Single-sheet paper input tray (prior ity feed)

5. Paper guides

6. Paper-output lever

7. Straight-through output path

8. Printer door

9. Paper output bin

1. Power switch (220-240 volt printers)

2. Power receptacle

3. Memory door

4. Parallel port

2

1

9

8

7

3

4

5

6

EN

4

3

2

1

Printer components 3

Printer control panel

The printer control panel is comprised of two lights and one lighted
button. These lights produce patterns that identify the status of your
printer.

Go button and light

Ready light

Attention light

●

Go button and light: Press and release to print a self-test page
or when in manual-feed mode, or press and hold for 5 seconds to
reset the printer.

●

Ready light: Indicates the printer is ready to print.

●

Attention light: Indicates printer initialization, reset, and errors.

Note See “Printer light patterns” for functional descriptions of all the light

patterns.

4 Chapter 1 Getting to know the printer

EN

Printer paper input trays

Rear paper input tray

The paper input tray located closest to the back of the printer can hold
up to 125 sheets of 20 lb. paper or it can hold multiple envelopes.

Front (single-sheet) paper input tray

The single-sheet paper input tray should be used when feeding single
pages or media such as envelopes. You can print the first page on
different media than the rest using the single-sheet paper input tray.

Note The printer will automatically (priority feed) print from the single-sheet

paper input tray before printing from the paper input tray.

EN

Printer paper guides

Both input trays have paper guides. Paper guides are used to ensure
the paper is correctly fed into the printer and that the print is not
skewed (crooked text on the page). When loading paper, adjust the
paper guides to match the width of the paper being printed.

Printer components 5

Printer paper output paths

Paper output bin

The paper output bin is located on the front of the printer. Printed
paper will be collected here in the correct sequence when the paper­output lever is in the up position. Use the output bin when printing
large, collated documents or when copying documents so that the
original is separated from the copies.

Straight-through paper output path

The straight through paper output path is useful when printing
envelopes, transparencies, heavy media, or anything that tends to
curl when printed. Printed paper will stack in rev erse order with the
paper-output lever down.

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Printer door

Open the printer door to access the toner cartridge, clear jams, and
clean the printer. The printer door is located on the front of the printer.
Open and close the printer door by firmly grasping the top left and
right sides of the printer door and pulling it towards you.

Note If the scanner is attached, it may be necessary to move the printer to

the edge of your workstation before opening the printer door in order
to get the full range of motion.

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Printer components 7

Choosing paper and other media

HP LaserJet printers produce excellent print quality documents. You
can print on a variety of print media, such as paper (including up to
100% recycled fiber content paper), envelopes, labels,
transparencies, and custom-sized media. Properties such as weight,
grain, and moisture content are important factors, affecting printer
performance and quality. To achieve the best possible print quality,
use only high-quality paper designed for laser printers. See “Printer
paper specifications” for detailed paper and media specifications.

Note Always test a s ample of paper before pur chasing large quantities.

Your paper supplier should understand the requirements specified in
the HP LaserJet Printer Family Paper Specification Guide (HP part
number 5021-8909). See “Printer paper specifications.”

●

Maximum supported paper size: 216 by 356 mm (8.5 by 14 in.)

●

Minimum supported paper size: 76 by 127 mm (3 by 5 in.)

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Loading paper into the printer

Paper should be loaded with the top down and the side-to-be printed
facing forward. Always adjust the paper guides to prevent jams and
skewing.

CAUTION Attempting to print on paper that is wrinkled, folded, or damaged in any

way may cause a jam to occur. See “Printer paper specifications.”

Note Always remo ve all paper from the paper input tra y and straighten

the stack when new paper is added. This helps prevent multiple

sheets of paper from feeding through the printer at one time and
reduces paper jams. See the sticker which you placed on the printer
while setting up the hardware.

Specific types. . .

●

Transparencies: Load transparencies with the top down and the
side-to-be-printed facing toward the front of the printer. See
“Printing transparencies.”

●

Envelopes: Load with the narrow, stamp side down and the side­to-be-printed facing toward the front of the printer. See “Printing
envelopes.”

●

Labels: Load with the top down and the side-to-be-printed facing
toward the front of the printer. See “Printing labels.”

●

Letterhead: Load with the top down and the side-to-be-printed
facing toward the front of the printer. See “Printing letterhead.”

●

Cards: Load with the narrow side down and the side-to-be­printed facing toward the front of the printer. See “Printing cards.”

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Loading paper into the printer 9

Turning the power off

Printers that require 100-127 volts of power must be unplugged to
turn the power off. Printers that require 220-240 volts can be switched
off (the switch is located on the left side of the power plug) or
unplugged.

Note To ensure safety when working inside the printer for any reason, it is

best to unplug the printer.

Voltage conversions

HP LaserJet printers are manufactured to different specifications for
different countries. Because of these differences, HP does not
recommend transporting products sold within the United States to
another country.

In addition to the concerns about the differing power system voltages,
the country of final destination may have different import and export
restrictions, power frequencies, and regulatory requirements.

Note The HP LaserJet family printers must be serviced by an authorized

repair depot or reseller within the country where the printer was
originally purchased.

Because of the different specifications and warranty coverage
limitations, Hewlett-Packard does not offer a conversion, or support
the conversion, of U.S. version HPLaserJet family printers for f or e ign
use. We advise those customers planning to transport equipment
outside the United States to purchase the products in the country of
final destination.

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Accessing printer properties (driver) and help

This section provides information on the following topics:

●

Printer properties (driver)

●

Printer online help

Printer properties (driver)

Printer properties control the printer and allow you to change default
settings, such as paper size, printing on both sides of the page
(manual duplexing), printing multiple pages on a single sheet of paper
(N-up printing), resolution, watermarks, and printer memory. You can
access the printer properties in two ways:

●

Through the software application from which you are printing.
(Change settings for current software application use.)

●

Using the Windows® operating system. (Change default settings
for all future print jobs.)

Note Because many software applications use a different method of

accessing the printer properties, we will describe common methods
used in Windows 9x & NT® 4.0, and Windows 3.1x.

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Windows 9x & NT 4.0

●

Change settings for current software application use: From
the File menu within the software application, click Print, and
then click Properties. (The steps can vary between software
applications; this is the most common method.)

●

Change defaults for all future print jobs: Click the Start button,
click Settings, and then click Printers. Right-click the printer icon
for which you would like to change properties, and then choose
Properties. Many of the features in Windows NT are also located
on the Document Defaults menu.

Windows 3.1x

●

Change settings for current software application use: From
the File menu within the software application, click Print,
Printers, and then click Options. (The steps can vary between
software applications; this is the most common method.)

●

Change defaults for all future print jobs: From the Windows
control panel, double-click Printers, highlight the printer, and then
click Setup.

Accessing printer properties (driver) and help 11

Printer online help

Printer properties online help

The printer properties (driver) online help includes information
specific to the functions within the printer properties. This online help
will guide you when changing default settings for your printer.

Access the printer properties help system by opening the printer
properties and then clicking on the Help button.

Online help

The HP LaserJet 1100 online help includes information for all of the
printing, copying, and scanning software applications.

See “Accessing the online help.”

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Printing a self-test page

Among other items, a self-test page provides all of the printer
configuration settings, scanner attachment verification, a sample of
the print quality, and provides information for printer page counts as
well as scan and copy page counts. A self-test page can also help
you verify the printer is printing correctly.

To print a self-test page, press and release the Go button on the
printer control panel while the printer is in the Ready state. If the
printer is in PowerSave mode, press and release the Go button once
to awaken it, and then press and release the Go button a second
time.

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Printing a self-test page 13

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Getting to know the

2

Note For hardware and software installation instructions, see the

Copier/Scanner

This chapter provides information on the following topics:

●

Scanner features and benefits

●

Getting to know the software

●

Copier/Scanner compo nent s

●

Supported paper sizes and types (media)

●

Precautions for copying and scanning

●

Loading Copier/Scanner originals

●

Accessing the online help

“HP LaserJet Quick Reference Guide” that came with your scanner.

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15

Scanner features and benefits

Scan

Use HP software to simplify your office tasks:

●

Faxing

●

E-Mailing

●

Editing text (OCR)

●

Storing documents electronically

Copy

Make Quick Copies when copying your most frequent type of original.
Use the Copier Control Panel to customize and make multiple copies.

●

Simple and convenient (Quick Copy)

• Load the original and press a single button

●

Powerful copier software (Copier Control Panel)

• Make multiple copies

• Remove speckles

• Straighten

• Adjust contrast

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Getting to know the software

Bring the world to your fingertips by using the full-featured software
solution included with your
HP LaserJet 1100A Printer•Copier•Scanner.

LASERJET TOOLBOX

- Document Assistant properties

- LaserJet Document Desktop

- Quick Copy settings

- Online help

- Online user guide

CONVENIENT

- Document Assistant

- Quick Copy

FULL FEATURED

- LaserJet Document Desktop

- Copier Control Panel

SCAN

- E-Mail

- Fax

- Edit text (OCR)

- Store and manage

COPY

- Quick Copies

- Full-featured copies

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Getting to know the software

17

Document Assistant (Windows 9x & NT 4.0)

The Document Assistant is quick and convenient, and can facilitate
many of your routine office tasks:

●

Copying

●

Storing or managing scanned text and images

●

Scanning to e-mail

●

Scanning to fax

●

Editing scanned text (OCR)

Take full advantage of the Document Assistant.

Note The Document Assistant is not available for Windows 3.1x operating

systems.

Accessing the Document Ass istant

1 Click Start, located in the system tray.
2 Click Programs.
3 Click HP LaserJet 1100.
4 Click Document Assistant.
5 An HP icon will appear in your system tray. Click on the HP icon to

display the Document Assistant on your computer screen.

Note To close the Document Assistant, right click on the HP icon and click

Close Document Assistant.

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LaserJet Document Desktop
(Windows 3.1x, 9x, NT 4.0)

The LaserJet Document Desktop is a full-featured desktop application
for your scanning and copying capabilities of HP LaserJet 1100. From
the HP 1100 Document Desktop, you can perform the following tasks
and more:

●

Copy

●

Scan images (or acquire an image from a TWAIN-compliant
device)

●

Store and manage scanned images

●

Send scanned images to fax (a fax software application must be
installed on your PC )

●

Send scanned images to e-mail (an e-mail software application
must be installed on your PC)

●

Send scanned text to a word processing application to edit (OCR)

●

Make image enhancements

●

Add annotations

Note You can print (electronically) to the LaserJet Document Desktop from

any software application. This feature allows you to use any of the
functions within the LaserJet Document Desktop on documents
created i n your favorite desktop publishing or word processing
application, saving you the time of first printing and then scanning a
hard copy version. The online help provides more information about
the LaserJet Document Desktop. See “Accessing the online help.”

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Accessing the LaserJet Doc u ment Desktop
(Windows 9x & NT 4.0)

1 Click Start, located in the Windows system tray.
2 Click Programs.
3 Click HP LaserJet 1100.
4 Click LaserJet Document Desktop.

Accessing the LaserJet Doc u ment Desktop
(Windows 3.1x)

1 From the Pr ogram Mana ger, double-click the HP LaserJet 1100

icon.

2 Double-click LaserJet Document Desktop.

Getting to know the software 19

Quick Copy setti ngs

The Quick Copy feature enables you to make consistent and
convenient copies. Your PC does not even have to be turned on.
Adjust the settings to reflect the most common type of original that
you copy, and you do not have to change them again.

For instructions on making Quick Copies and adjusting the default
Quick Copy settings, see “Making Quick Copies.”

Copier Control Panel

Use the Copier Control Panel when full-featured copying capabilities
are necessary or when your original differs from your most frequent
copy job. Consider the Copier Control Panel as your personal copy
machine. You can have the copy machine at your fingertips with the
Copier Control Panel.

For instructions on accessing and using the Copier Control Panel, see
“Using the Copier Control Panel.”

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