Hp 1030 G1 User Manual
User Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel and Thunderbolt are trademarks of Intel
Corporation in the U.S. and other countries.
Java is a U.S. trademark of Sun Microsystems,
Inc. Microsoft and Windows are trademarks of
the Microsoft group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together are registered
trademarks, and DTS Studio Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved .
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support. Select Find your product, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: May 2016
Document Part Number: 839681-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor conguration setting (select products only)
IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx/N37xx series or a
Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer
is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Welcome ....................................................................................................................................................... 1
Finding information ............................................................................................................................................... 2
2 Components .................................................................................................................................................. 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Right ....................................................................................................................................................................... 5
Left ......................................................................................................................................................................... 7
Display .................................................................................................................................................................... 8
Top .......................................................................................................................................................................... 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button, speakers, and ngerprint reader ......................................................................................... 11
Keys ................................................................................................................................................... 12
Using the hot keys ............................................................................................................................. 12
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Network connections ................................................................................................................................... 16
Connecting to a wireless network ....................................................................................................................... 16
Using the wireless controls ............................................................................................................... 16
Wireless button ............................................................................................................... 16
Operating system controls ............................................................................................. 16
Connecting to a WLAN ....................................................................................................................... 17
Using HP Mobile Broadband (select products only) .......................................................................... 17
Using HP Mobile Connect Pro (select products only) ........................................................................ 18
Using GPS (select products only) ...................................................................................................... 18
Using Bluetooth wireless devices (select products only) ................................................................. 18
Connecting Bluetooth devices ........................................................................................ 18
Connecting to a wired network ............................................................................................................................ 19
Connecting to a local area network (LAN) (select products only) .................................................... 19
Using a modem (select products only) ............................................................................................. 19
Connecting a modem cable ............................................................................................. 19
Connecting a country- or region-specic modem cable adapter .................................. 20
vii
4 Screen navigation ........................................................................................................................................ 21
Using the TouchPad and touch screen gestures ................................................................................................. 21
Tap ..................................................................................................................................................... 21
Two-nger pinch zoom ..................................................................................................................... 22
Two-nger scroll (TouchPad only) .................................................................................................... 22
Two-nger tap (TouchPad only) ........................................................................................................ 22
Four-nger tap (TouchPad only) ....................................................................................................... 23
One-nger slide (touch screen only) ................................................................................................. 23
Three-nger swipe (TouchPad only) ................................................................................................. 23
5 Entertainment features ............................................................................................................................... 24
Using a webcam ................................................................................................................................................... 24
Using audio .......................................................................................................................................................... 24
Connecting speakers ......................................................................................................................... 24
Connecting headsets ......................................................................................................................... 24
Using sound settings ......................................................................................................................... 25
Using video .......................................................................................................................................................... 25
Connecting video devices by using a VGA (via optional docking device or expansion port
device) cable (select products only) .................................................................................................. 26
Connecting video devices using an HDMI cable ................................................................................ 27
Setting up HDMI audio .................................................................................................... 27
Discovering and connecting wired displays using MultiStream Transport ...................................... 28
Connect displays to computers with Intel graphics (with an optional hub) ................... 28
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 28
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 29
Using optional external devices .......................................................................................................................... 29
Using optional external drives .......................................................................................................... 29
Using the docking connector ............................................................................................................. 30
6 Power management ..................................................................................................................................... 32
Shutting down (turning o) the computer .......................................................................................................... 32
Setting power options ......................................................................................................................................... 32
Using power-saving states ................................................................................................................ 32
Initiating and exiting Sleep ............................................................................................. 33
Enabling and exiting user-initiated Hibernation (select products only) ........................ 33
Using the power meter and power settings ................................................................... 33
Setting password protection on wakeup ........................................................................ 34
Using battery power .......................................................................................................................... 34
Finding additional battery information .......................................................................... 34
Using HP Battery Check .................................................................................................. 35
Displaying the remaining battery charge ....................................................................... 35
viii
Maximizing battery discharge time ................................................................................ 35
Managing low battery levels ........................................................................................... 35
Identifying low battery levels ...................................................................... 36
Resolving a low battery level ....................................................................... 36
Conserving battery power .............................................................................................. 36
Disposing of a battery ..................................................................................................... 36
Replacing a battery ......................................................................................................... 36
Using external AC power ................................................................................................................... 37
7 Security ...................................................................................................................................................... 38
Protecting the computer ..................................................................................................................................... 38
Using passwords .................................................................................................................................................. 39
Setting passwords in Windows ......................................................................................................... 39
Setting passwords in Computer Setup ............................................................................................. 40
Managing a BIOS administrator password ........................................................................................ 40
Entering a BIOS administrator password ....................................................................... 41
Managing a Computer Setup DriveLock password (select products only) ....................................... 42
Setting a DriveLock password ........................................................................................ 42
Enabling DriveLock (select products only) ..................................................................... 43
Disabling DriveLock (select products only) .................................................................... 43
Entering a DriveLock password (select products only) .................................................. 44
Changing a DriveLock password (select products only) ................................................. 44
Using Computer Setup Automatic DriveLock (select products only) ................................................ 44
Entering an Automatic DriveLock password (select products only) .............................. 44
Removing Automatic DriveLock protection (select products only) ............................... 45
Using antivirus software ...................................................................................................................................... 45
Using rewall software ........................................................................................................................................ 45
Installing software updates ................................................................................................................................. 46
Using HP Client Security (select products only) .................................................................................................. 46
Using HP Touchpoint Manager (select products only) ........................................................................................ 46
Using an optional security cable (select products only) ..................................................................................... 46
Using a ngerprint reader (select products only) ............................................................................................... 47
Locating the ngerprint reader ......................................................................................................... 47
8 Maintenance ............................................................................................................................................... 48
Improving performance ....................................................................................................................................... 48
Using Disk Defragmenter .................................................................................................................. 48
Using Disk Cleanup ............................................................................................................................ 48
Using HP 3D DriveGuard (select products only) ................................................................................ 48
Identifying HP 3D DriveGuard status .............................................................................. 49
Updating programs and drivers .......................................................................................................................... 49
ix
Cleaning your computer ...................................................................................................................................... 49
Cleaning procedures .......................................................................................................................... 49
Cleaning the display ........................................................................................................ 50
Cleaning the sides or cover ............................................................................................. 50
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 50
Traveling with or shipping your computer .......................................................................................................... 50
9 Backup and recovery .................................................................................................................................... 52
Creating recovery media and backups ................................................................................................................ 52
Creating HP Recovery media (select products only) ......................................................................... 52
Using Windows tools ........................................................................................................................................... 53
Restore and recovery ........................................................................................................................................... 54
Recovering using HP Recovery Manager ........................................................................................... 54
What you need to know before you get started ............................................................. 54
Using the HP Recovery partition (select products only) ................................................. 55
Using HP Recovery media to recover .............................................................................. 55
Changing the computer boot order ................................................................................ 56
Removing the HP Recovery partition (select products only) ......................................... 57
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 58
Using Computer Setup ......................................................................................................................................... 58
Starting Computer Setup .................................................................................................................. 58
Navigating and selecting in Computer Setup ................................................................................... 58
Restoring factory settings in Computer Setup ................................................................................. 58
Updating the BIOS ............................................................................................................................. 59
Determining the BIOS version ......................................................................................... 59
Downloading a BIOS update ........................................................................................... 60
Changing the boot order using the f9 prompt .................................................................................. 60
TPM BIOS settings (select products only) ........................................................................................................... 61
Using HP Sure Start (select products only) ......................................................................................................... 61
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 62
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 62
12 Specications ............................................................................................................................................ 64
Input power .......................................................................................................................................................... 64
Operating environment ....................................................................................................................................... 64
13 Electrostatic Discharge .............................................................................................................................. 65
x
14 Accessibility .............................................................................................................................................. 66
Supported assistive technologies ....................................................................................................................... 66
Contacting support .............................................................................................................................................. 66
Index ............................................................................................................................................................. 67
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xii
1 Welcome
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press
the Windows key on your keyboard. Pressing the Windows key again will return you to the
previous screen.
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet.
For more information, see Network connections on page 16.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The software
is preinstalled on the computer. For more information, see Using antivirus software on page 45.
●
Get to know your computer—Learn about your computer features. See Components on page 4 and
Screen navigation on page 21 for additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
●
Back up your hard drive by creating recovery discs or a recovery ash drive. See Backup and recovery
on page 52.
1
Finding information
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
HP support
For HP support, go to http://www.hp.com/support.
Safety & Comfort Guide
To access this guide:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
‒ or –
▲
Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
●
Overview of computer setup and features
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
2 Chapter 1 Welcome
●
Important regulatory notices, including information about proper
battery disposal, if needed.
Resource Contents
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
Limited Warranty*
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
‒ or –
▲
Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
●
Specic warranty information about this computer
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
Finding information 3
2 Components
Locating hardware
To nd out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4 Chapter 2 Components
Right
Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
combo jack
(2) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
(3) Docking connector Connects an optional docking device.
(4) Battery light When AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
Right 5
Component Description
●
O: The battery is not charging.
(5) Power connector Connects an AC adapter.
6 Chapter 2 Components
Left
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High Denition Multimedia Interface (HDMI)
device.
(3) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
(4) USB Type-C charging port Connects a USB device with a Type-C connector and can charge
products such as cell phones, laptops, tablets, and MP3 players,
even when the computer is o.
NOTE: Adapters (purchased separately) may be required.
Left 7
Display
Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam:
▲
Type camera in the taskbar search box, and then select
Camera.
(4) WLAN antennas* (2) (select products only) Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(5) Near Field Communication (NFC) antenna* (select
products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then select User Guides.
Sends and receives wireless signals to communicate and transfer
data/info to and from your NFC-compatible devices.
8 Chapter 2 Components
Top
TouchPad
Component Description
(1) TouchPad on/o button Turns the TouchPad on and o.
(2) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad detects the force of the nger pressure
being applied while using gestures. Press your ngers down on
the TouchPad with force while gesturing to accelerate the
gesture motion.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top 9
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
(3) Mute light
(4) Microphone mute light
(5) Wireless light
(6) Num lock light On: Num lock is on.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
●
O: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
●
Amber: All wireless devices are o.
(7) TouchPad light
10 Chapter 2 Components
●
Amber: The TouchPad is o.
●
O: The TouchPad is on.
Button, speakers, and ngerprint reader
Component Description
(1) Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
(2) Speakers (4) Produce sound.
(3) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password
logon.
Top 11
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, or the esc
key.
See Using the hot keys on page 12
(3) Windows key Opens the Start menu.
(4) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
(5) num lock key Turns the embedded numeric keypad on and o.
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press the correct function key represented by the icons below.
fn+function key Description
Press
NOTE: Pressing the Windows key again will close the Start
menu.
keys that enables you to add, subtract, and perform other
numeric tasks. When num lock is on, the keypad can be used like
an external numeric keypad.
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
12 Chapter 2 Components
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer via the optional docking device, fn+f4 alternates the screen image from computer
display to monitor display to simultaneous display on both the computer and the monitor.
Press fn+function key Description
Most external monitors receive video information on the computer using the external VGA video standard.
The fn+f4 hot key can also alternate images among other devices that are receiving video information on the
computer.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Turns the backlight keyboard o or on.
NOTE: To conserve battery power, turn o this feature.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
Top 13
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