HP 1015, 1012, 1010 Service Manual
hp LaserJet
1010 1012 1015
series printer
ser vice
hp LaserJet 1010 series printer
Service Manual
Copyright Information
© 2003 Copyright Hewlett-Packard
Development Company, LP
Reproduction, adaptations, or translation
without prior written permission is prohibited
except as allowed under copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q2460-90928
Edition 1, 8/2003
Information regarding FCC Class B, Parts
15 and 68 requirements can be found in the
user guide.
NOTICE TO U.S. GOVERNMENT USERS:
RESTRICTED RIGHTS COMMERCIAL
COMPUTER SOFTWARE: “Use,
duplication, or disclosure by the
Government is subject to restrictions as set
forth in subparagraph (c) (1)(ii) of the Rights
in Technical Data Clause at DFARS 52.227-
7013.”
Trademark Credits
Microsoft, Windows, and MS-DOS are U.S.
registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple
Computer, Inc.
All other products mentioned herein may be
trademarks of their respective companies.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions
when using this product to reduce risk of
injury from fire or electric shock.
Read and understand all instructions in the
user guide.
Observe all warnings and instructions
marked on the product.
Use only a grounded electrical outlet when
connecting the HP LaserJet 1010 series
printer to a power source. If you don’t know
whether the outlet is grounded, check with a
qualified electrician.
Do not touch the contacts on the end of any
of the sockets on the HP LaserJet 1010
series printer. Replace damaged cords
immediately.
Unplug this product from wall outlets before
cleaning.
Do not install or use this product near water
or when you are wet.
Install the product securely on a stable
surface.
Install the product in a protected location
where no one can step on or trip over the
power cord and the power cord will not be
damaged.
If the product does not operate normally,
see the online user guide.
Refer all servicing questions to qualified
personnel.
Table of contents
1 Product Information
HP LaserJet 1010 series has three product configurations......................................................2
The HP LaserJet 1010, 1012, and 1015.............................................................................2
Introduction...............................................................................................................................3
Overview of product..................................................................................................................4
Model and serial numbers..................................................................................................4
Hardware description..........................................................................................................5
Firmware description .........................................................................................................6
Product Specifications..............................................................................................................7
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT ..................................................9
Extended warranty..................................................................................................................10
Print cartridge information ......................................................................................................11
Refilled print cartridges ...................................................................................................11
Recycling print cartridges ................................................................................................11
Declaration of Conformity.......................................................................................................12
For Regulatory Topics ONLY, contact:...................................................................................13
Laser safety statement.....................................................................................................13
Canadian DOC regulations...............................................................................................13
Korean EMI statement......................................................................................................13
Laser statement for Finland..............................................................................................14
2 Installation and Operation
Operating environment ..........................................................................................................16
Identifying the control panel components...............................................................................17
Product media specifications..................................................................................................18
Supported media sizes (printer).......................................................................................18
Guidelines for using media.....................................................................................................19
Paper and Transparencies ..............................................................................................19
Common media problems table .......................................................................................19
Labels ..............................................................................................................................19
Envelopes ........................................................................................................................20
Card stock and heavy media ...........................................................................................20
Loading media .......................................................................................................................22
Loading media to print......................................................................................................22
3 Maintenance
Life expectancies of parts that wear ......................................................................................24
Cleaning the product...............................................................................................................25
Cleaning the print path.....................................................................................................25
Cleaning the print cartridge area......................................................................................26
Cleaning the printer pickup roller .....................................................................................27
User-replaceable parts ...........................................................................................................29
Replacing the printer pickup roller ...................................................................................29
Replacing the printer separation pad................................................................................31
ENWW iii
Replacing the main input tray (paper pickup tray assembly)............................................33
Replacing the output tray extension (delivery tray assembly)..........................................34
4 Operational overview
Basic functions........................................................................................................................36
Formatter system....................................................................................................................37
Central processing unit ....................................................................................................37
RAM..................................................................................................................................37
Universal Serial Bus interface..........................................................................................37
Parallel interface (HP LaserJet 1015 only).......................................................................37
Control panel....................................................................................................................37
Draft mode .......................................................................................................................38
MEt................................................................................................................................... 38
Enhanced I/O ...................................................................................................................38
PJL overview ...................................................................................................................38
Printer functions......................................................................................................................39
Engine control system (engine control unit and power assembly)...................................39
Image formation system...................................................................................................43
Printer paper feed system................................................................................................44
Jam detection ..................................................................................................................46
Solenoid, sensors, and switches......................................................................................46
Basic sequence of operation (formatter-to-printer)...........................................................47
5 Removal and replacement
Removal and replacement strategy........................................................................................52
Required tools .................................................................................................................52
Before performing service................................................................................................52
Print cartridge ..................................................................................................................52
Differences between the series models............................................................................53
Part removal order ...........................................................................................................53
User-replaceable parts ...........................................................................................................55
Replacing the printer pickup roller ...................................................................................55
Replacing the printer separation pad................................................................................57
Replacing the main input tray (paper pick-up tray assembly)...........................................59
Replacing the output tray extension (delivery tray assembly)..........................................60
Covers..................................................................................................................................... 61
Right side cover................................................................................................................62
Left side cover..................................................................................................................65
Print cartridge access door, fuser cover, and rear panel..................................................65
Front cover.......................................................................................................................68
Internal assemblies.................................................................................................................70
Transfer roller assembly...................................................................................................70
Engine power assembly...................................................................................................72
Fuser (fixing) assembly....................................................................................................73
Paper pickup assembly....................................................................................................75
Engine control unit assembly............................................................................................76
Laser scanner assembly...................................................................................................78
6 Troubleshooting
Basic troubleshooting..............................................................................................................82
Control panel power-on functions...........................................................................................84
Power-on Functions: Time Ranges..................................................................................84
Control Panel Pages...............................................................................................................86
Control Panel Pages: Time Ranges.................................................................................86
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Control Panel Lights................................................................................................................87
Control Panel Light Patterns.............................................................................................87
Fatal Errors.......................................................................................................................91
Image troubleshooting............................................................................................................92
Print cartridge problems...................................................................................................92
Solving image-quality problems .......................................................................................92
Solving paper-feed problems..................................................................................................99
Solving print paper-feed problems....................................................................................99
Functional checks.................................................................................................................103
Half self-test functional check.........................................................................................103
Drum rotation functional check ......................................................................................105
High-voltage contacts check...........................................................................................105
Troubleshooting tools ...........................................................................................................107
Repetitive image defect ruler..........................................................................................107
Circuit diagram ..............................................................................................................108
Solenoid, sensors, and switches...........................................................................................109
7 Parts and diagrams
Ordering parts and supplies .................................................................................................112
Parts ..............................................................................................................................112
Related documentation and software ............................................................................112
Parts that wear .............................................................................................................112
Accessories and consumables ............................................................................................113
Common hardware ........................................................................................................114
How to use the parts lists and diagrams ........................................................................114
Field-replaceable units .........................................................................................................115
Alphabetical parts list............................................................................................................118
Numerical parts list...............................................................................................................119
Index
ENWW v
vi ENWW
List of tables
Table 1-1. Physical specifications.............................................................................................7
Table 1-2. Environmental specifications ..................................................................................7
Table 1-3. Performance of HP LaserJet 1010..........................................................................7
Table 1-4. Performance of HP LaserJet 1012 and 1015..........................................................7
Table 1-5. Electrical specifications............................................................................................7
Table 2-1. Media types...........................................................................................................18
Table 3-1. Life expectancies of parts that wear......................................................................24
Table 4-1. Basic sequence of operation.................................................................................47
Table 6-1. Basic troubleshooting ..........................................................................................82
Table 6-2. Solving print image-quality problems.....................................................................93
Table 6-3. Solving print paper-feed problems.........................................................................99
Table 7-1. Technical support websites ................................................................................112
Table 7-2. Accessories ........................................................................................................113
Table 7-3. Replaceable Assemblies ....................................................................................116
Table 7-4. Alphabetical parts list...........................................................................................118
Table 7-5. Numerical parts list..............................................................................................119
ENWW vii
viii ENWW
List of figures
Figure 1-1. Model and serial number labels..............................................................................4
Figure 1-2. Front and side view................................................................................................4
Figure 1-3. Back and side view.................................................................................................5
Figure 2-1. Dimensions of product..........................................................................................16
Figure 2-2. Control panel lights and buttons...........................................................................17
Figure 4-1. Basic configuration...............................................................................................36
Figure 4-2. Printer functional block diagram...........................................................................39
Figure 4-3. Laser/scanner operation.......................................................................................41
Figure 4-4. High-voltage power supply circuit.........................................................................42
Figure 4-5. Image formation block diagram............................................................................43
Figure 4-6. Printer paper path ................................................................................................45
Figure 4-7. Solenoid, photosensors, and switches.................................................................47
Figure 4-8. Printer timing diagram ........................................................................................49
Figure 5-1. Removing the print cartridge................................................................................53
Figure 5-2. HP LaserJet 1015 parallel port.............................................................................53
Figure 5-3. Product teardown tree..........................................................................................54
Figure 5-4. Removing the right side cover (1 of 5)..................................................................62
Figure 5-5. Removing the right side cover (2 of 5)..................................................................62
Figure 5-6. Removing the right side cover (3 of 5)..................................................................63
Figure 5-7. Removing the right side cover (4 of 5)..................................................................64
Figure 5-8. Removing the right side cover (5 of 5)..................................................................64
Figure 5-9. Removing the rear panel (1 of 5)..........................................................................65
Figure 5-10. Removing the rear panel (2 of 5)........................................................................66
Figure 5-11. Removing the rear panel (3 of 5)........................................................................66
Figure 5-12. Removing the rear panel (4 of 5)........................................................................67
Figure 5-13. Removing the rear panel (5 of 5)........................................................................67
Figure 5-14. Removing the front cover (1 of 3).......................................................................68
Figure 5-15. Removing the front cover (2 of 3).......................................................................68
Figure 5-16. Removing the front cover (3 of 3).......................................................................69
Figure 5-17. Removing the transfer roller (1 of 3)...................................................................70
Figure 5-18. Removing the transfer roller (2 of 3)...................................................................71
Figure 5-19. Removing the transfer roller (3 of 3)...................................................................72
Figure 5-20. Removing the engine power assembly (1 of 2)..................................................73
Figure 5-21. Removing the engine power assembly (2 of 2)..................................................73
Figure 5-22. Removing the fuser (fixing) assembly................................................................74
Figure 5-23. Fragile tab on fuser assembly............................................................................75
Figure 5-24. Removing the paper pickup assembly................................................................75
Figure 5-25. Removing the ECU assembly (1 of 5)................................................................76
Figure 5-26. Removing the ECU assembly (2 of 5)................................................................76
Figure 5-27. Removing the ECU assembly (3 of 5)................................................................77
Figure 5-28. Removing the ECU assembly (4 of 5)................................................................77
Figure 5-29. Removing the ECU assembly (5 of 5)................................................................78
Figure 5-30. Removing the laser scanner assembly...............................................................79
Figure 6-1. Control panel lights legend...................................................................................87
Figure 6-2. Check the fuser connections..............................................................................104
Figure 6-3. Check the fuser connections..............................................................................104
ENWW ix
Figure 6-4. Print cartridge high-voltage contacts..................................................................106
Figure 6-5. Printer high-voltage contacts..............................................................................106
Figure 6-6. Repetitive image defect ruler..............................................................................107
Figure 6-7. Circuit diagram...................................................................................................108
Figure 6-8. Solenoid, photosensors, and switches...............................................................109
Figure 7-1. All Models ..........................................................................................................115
Figure 7-2. Exploded View: Field Replaceable Units ...........................................................116
x ENWW
Product Information
This chapter provides general product information for HP LaserJet 1010 series printers.
HP LaserJet 1010 series has three product configurations......................................................2
The HP LaserJet 1010, 1012, and 1015.............................................................................2
Introduction...............................................................................................................................3
Overview of product..................................................................................................................4
Model and serial numbers..................................................................................................4
Hardware description..........................................................................................................5
Firmware description .........................................................................................................6
Product Specifications..............................................................................................................7
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT ..................................................9
Extended warranty..................................................................................................................10
Print cartridge information ......................................................................................................11
Refilled print cartridges ...................................................................................................11
Recycling print cartridges ................................................................................................11
Declaration of Conformity.......................................................................................................12
For Regulatory Topics ONLY, contact:...................................................................................13
Laser safety statement.....................................................................................................13
Canadian DOC regulations...............................................................................................13
Korean EMI statement......................................................................................................13
Laser statement for Finland..............................................................................................14
ENWW 1
HP LaserJet 1010 series has three product configurations
The HP LaserJet 1010, 1012, and 1015
The HP LaserJet 1010 is the base model of the series. It offers the following:
● Prints up to 12 pages per minute.
● 8 seconds to first page out.
● 600 x 600 dpi.
● 150 sheet paper capacity (20 lb).
● A priority input tray.
● A horizontal paper feed path.
● 8 MB of RAM (not expandable).
● A host-based driver.
● A USB port
The HP LaserJet 1012 is the mid-range model of the series. It offers all the features of the
HP LaserJet 1010, plus the following:
● Prints up to 14 pages per minute A4 (15 letter).
● 1200 x 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution
Enhancement (REt) technology.
● Networking support through HP Jetdirect devices
The HP LaserJet 1015 is the top model of the series. It offers all the features of the HP
LaserJet 1012, plus the following:
● 16 MB of RAM (not expandable).
● A host-based driver and HP's PCL 5e driver.
● A USB port and a parallel port
2 Chapter 1 Product Information ENWW
Introduction
The HP LaserJet 1010 series is designed to print documents easily with the laser quality you
have come to expect from an HP LaserJet product.
ENWW Introduction 3
Overview of product
Model and serial numbers
The model number and serial number are listed on an identification label located on the back
of the product.
The serial number contains information about the country/region of origin, revision level,
production code, and production number of the product.
The label also contains power rating and regulatory information.
Figure 1-1. Model and serial number labels
10
9
8
7
Figure 1-2. Front and side view
1 Attention light
2 Ready light
3 Go light
4 Go button
5 Cancel job button
6
Print cartridge door
7
Priority feed slot
8
Main input tray
9 Tray cover (only with HP LaserJet 1012 printer and HP LaserJet 1015 printer in some countries/
regions)
10 Output bin
1
2
3
4
5
6
4 Chapter 1 Product Information ENWW
Figure 1-3. Back and side view
11 USB port
12
Parallel port (HP LaserJet 1015 printer only)
13
On/off switch
14
Power receptacle
15 Separation pad
11
12
13
14
15
Hardware description
The HP LaserJet 1010 product provides 600 x 600 dpi printing. The HP LaserJet 1012, and
1015 offer 600 x 600 x 2 dpi printing (effectively 1200 dot per inch (dpi) using HP REt
technology).
The product prints at 12 pages per minute (HP LaserJet 1010) or 15 ppm for letter-size paper
and 14 ppm for A4-size paper (HP LaserJet 1012 and HP LaserJet 1015). With 600 dpi
printing for the HP LaserJet 1010 printer and an effective 1200 dpi printing resolution for the
other models, the product has exceptional text and graphics print quality. The simple control
panel and improved paper handling make this product very easy to use.
The main input tray has a 150-sheet (20 lb paper) capacity for continuous, multiple-page
printing. The priority input tray is used for manual feeding single sheets of most
recommended media and will hold up to ten sheets of 20 lb paper. Both trays are centerjustified for all supported paper sizes. The output bin holds up to 125 sheets of 20 lb paper.
The product has a very fast first-page-out, at less than eight seconds. The base memory
contains 8 MB of RAM, and an embedded 133 MHz processor.
The print engine has an average duty cycle of 1,000 pages per month (7,000 peak). The
standard toner life is 2,000 pages with 5 percent toner coverage.
ENWW Overview of product 5
Firmware description
The firmware in the product includes:
● Host based printing
● PCL Level 5e (HP LaserJet 1015 printer)
● EconoMode functionality
The 1012 and 1015 firmware has Resolution Enhancement technology (REt).
6 Chapter 1 Product Information ENWW
Product Specifications
Table 1-1. Physical specifications
Product Height Depth Width Weight
physical
dimensions
208 mm
(8.2 in)
230 mm
(9.1 in)
Table 1-2. Environmental specifications
Category Specification
Operating environment (unit plugged into an AC
outlet)
Storage environment (unit not plugged into an AC
outlet)
● Temperature: 10° to 32.5° C (50° to 90.5° F)
● Humidity: 20 to 80 percent relative humidity
(no condensation)
● Temperature: 0° to 40° C (32° to 104° F)
● Humidity: 10 to 80 percent relative humidity
(no condensation)
Table 1-3. Performance of HP LaserJet 1010
Item Value
Print resolution
Normal black and white 600 by 600 dpi
370 mm
(14.6 in)
5.9 kg
(13 lbs)
Print speed
A4, black and white 12 ppm
Table 1-4. Performance of HP LaserJet 1012 and 1015
Item Value
Print resolution
Normal black and white 600 by 600 x 2 (effective 1200 dpi resolution
using HP REt technology) dpi
Print speed
A4, black and white 14 ppm
Table 1-5. Electrical specifications
Item 110-volt models 220-volt models
Power supply 110 to 127 V (+/- 10 %) 220 to 240 V (+/- 10 %)
50 to 60 Hz (+/- 2 Hz) 50 to 60 Hz (+/- 2 Hz)
ENWW Product Specifications 7
Item 110-volt models 220-volt models
Power consumption (typical)
During printing 250 W (average) 250 W (average)
During standby 2 W (average) 2 W (average)
Power Save mode 2 W (average) 2 W (average)
Off mode 0 W (average) 0 W (average)
Heat output
During printing X BTU/hr X BTU/hr
Note
WARNING!
Note
Minimum recommended circuit
capacity
4.5 A 2.3 A
Values subject to change. See http://www.hp.com/support/lj1010 for current information.
Power sources are not interchangeable.
Activity level Operator (<1m) Bystander (1m) Sound power
Active
Idle
L
56 dB (A) L
pAm
L
N/A dB (A)
pAm
(inaudible)
48 dB (A) L
pAm
L
N/A dB (A)
pAm
(inaudible)
6.1 Bels (A)
WAd
L
N/A Bels (A)
WAd
(inaudible)
Values subject to change. See http://www.hp.com/support/lj1010 for current information.
During other operations, acoustic emissions may vary.
8 Chapter 1 Product Information ENWW
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT
HP PRODUCT
HP LaserJet 1010 series (1010, 1012, 1015)
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed and
used. If HP receives notice of such defects during the warranty period, HP will replace software which does not
execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the
purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from
country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any
country/region or locality where HP has a support presence for this product and where HP has marketed this
product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit,
or function of the product to make it operate in a country/region for which it was never intended to function for
legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
DURATION OF LIMITED WARRANTY
One year from date of purchase.
ENWW HEWLETT-PACKARD LIMITED WARRANTY STATEMENT 9
Extended warranty
In most countries/regions, HP Care Pack provides additional coverage, beyond standard
warranty for the HP device and for all HP-supplied internal components. This hardware
maintenance can uplift the standard warranty, for example, from next-day to same-day
service, and/or extend it up to 5 years. The HP Care Pack can provide Express Exchange or
onsite service. For more information, see the support flyer that came with your device for the
appropriate phone numbers and information.
10 Chapter 1 Product Information ENWW
Print cartridge information
The print cartridge is designed to simplify replacement of the major consumable parts. The
print cartridge contains the printing mechanism and a supply of toner.
At 5 percent page coverage, a standard print cartridge will print approximately 2,000 pages.
However, a cartridge should print more pages if it regularly prints pages with less coverage,
such as short memos. The cartridge might print fewer pages if heavy or bold print is used.
For best results, always use a print cartridge before the expiration date stamped on the
cartridge box.
Refilled print cartridges
While Hewlett-Packard does not prohibit the use of refilled print cartridges during the
warranty period or while the product is under a maintenance contract, it is not recommended
for the following reasons:
● Repairs resulting from the use of refilled cartridges are not covered under Hewlett-
Packard warranty or maintenance contracts.
● Hewlett-Packard has no control or process to ensure that a refilled cartridge functions at
the high level of reliability of a new HP LaserJet toner cartridge. Hewlett-Packard also
cannot predict the long-term reliability effect on the product from using different toner
formulations found in refilled cartridges.
● The print quality of HP LaserJet print cartridges influences the customer’s perception of
the product. Hewlett-Packard has no control over the actual print quality of a refilled
cartridge.
● Parts that are critical to print quality may not be replaced when the cartridge is refilled
with toner.
Recycling print cartridges
In order to reduce waste, Hewlett-Packard offers a recycling program. Cartridge components
that do not wear out are recycled. Plastics and other materials are recycled. Hewlett-Packard
pays the shipping costs from the user to the recycling plant (within the United States). To join
this recycling effort, follow the instructions inside the print cartridge box. Refer to
http://www.hp.com/recycle for more information.
ENWW Print cartridge information 11
Declaration of Conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer Name: Hewlett-Packard Company
Manufacturer Address: 11311 Chinden Boulevard
Boise, , Idaho 83714-1021, USA
declares that the product
Product Name: HP LaserJet 1010 Series Printer
Product Number: Q2460A, Q2461A, Q2462A, (Regulatory Model Number: BOISB-0207-00)
Product Options: ALL
conforms to the following Product Specifications:
Safety: IEC 60950:1999 / EN 60950:2000
EMC:
Supplementary Information
The product herewith complies with the requirements of the following EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC,
and carries the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing
name (HP LaserJet 1010) or the product numbers (Q2460A, Q2461A, Q2462A).
For regulatory topics only, contact:
Australia Contact
European Contact Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards
U.S.A. Contact
IEC 60825-1:1993 +A1/ EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
GB4943:1995
CISPR 22:1997/ EN 55022:1998 Class B
EN 61000-3-2:1995/A14
EN 61000-3-3:1995
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3
AS / NZS 3548:1995 +A1 +A2 / GB9254:1998
Product Regulations Manager
Boise, Idaho 83707-0015, USA
Product Regulations Manager, Hewlett-Packard Australia, Ltd. 31-41 Joseph Street, Blackburn, Victoria 3130,
Australia.
Europe, Herrenberger Strasse 140, Böblingen, D-71034, (+49-7031-14-3143)
Product Relations Manager, Hewlett-Packard Company PO Box 15, Mail Stop 160 Boise, ID 83707-0015, U.S.A.
(208-396-6000)
1
PO Box 15 Mail Stop 160
(208-396-6000)
April 1, 2003
12 Chapter 1 Product Information ENWW
For Regulatory Topics ONLY, contact:
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is
certified as a “Class 1” laser product under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape during any phase of normal user
operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specified in
this user guide could result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
«Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques.
«CEM».»
Korean EMI statement
ENWW For Regulatory Topics ONLY, contact: 13
Laser statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
LASERLAITE KLASS 1 LASER APPARAT
HP LaserJet 1010 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen
ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993)
mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 1010 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen
saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi
huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai
muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka
voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
1) Aallonpituus 770-795 nm
2) Teho 5 mW
3) Luokan 3B laser
14 Chapter 1 Product Information ENWW
Installation and Operation
This chapter provides an overview of the appropriate operating environment, describes the
control panel, and describes media requirements and loading media to print.
Operating environment ..........................................................................................................16
Identifying the control panel components...............................................................................17
Product media specifications..................................................................................................18
Supported media sizes (printer).......................................................................................18
Guidelines for using media.....................................................................................................19
Paper and Transparencies ..............................................................................................19
Common media problems table .......................................................................................19
Labels ..............................................................................................................................19
Envelopes ........................................................................................................................20
Card stock and heavy media ...........................................................................................20
Loading media .......................................................................................................................22
Loading media to print......................................................................................................22
ENWW 15
Operating environment
Place the product on a sturdy, level surface in a well-ventilated area that meets the following
environmental requirements:
● Temperature: 10° to 32.5° C (50° to 90.5° F)
● Humidity: 20 to 80 percent relative humidity (no condensation)
● Away from direct sunlight, open flames, and ammonia fumes
● Sufficient space around the product to allow for proper access and ventilation
370mm (14.6 inches)
208mm (8.2 inches)
230mm (9.1 inches)
Figure 2-1. Dimensions of product
16 Chapter 2 Installation and Operation ENWW
Identifying the control panel components
The printer control panel has three lights and two buttons. These lights produce patterns that
identify your printer’ s status.
Figure 2-2. Control panel lights and buttons
1 Attention light: Indicates printer media input tray is empty, print cartridge door is open, print
cartridge is missing, and other errors.
2 Ready light: Indicates that the printer is ready to print.
3 Go button and light: To print a demo page, or to continue printing while in manual feed mode, press
and release the Go button. To print a configuration page, press and hold the Go button between 5
and 10 seconds until the attention and ready lights flash. To run a cycle to clean the paper path
(using a transparency), press and hold the Go button for at least 10 seconds until the attention and
ready lights stay on.
4 Cancel Job button: When the printer is processing data, press the Cancel Job button to cancel the
print job.
1
2
3
4
Note
The two printer buttons, Go and Cancel are mechanically linked and activate the same switch
on the formatter. The formatter switch performs the correct function, based on the state of the
printer when either button is pressed. Ease-of-use studies during product design resulted in
offering the user a Go and a Cancel button rather than just a single button.
ENWW Identifying the control panel components 17
Product media specifications
The product accepts a variety of media. Properties such as weight, grain, and moisture
content are important factors affecting printer performance and output quality. Media should
conform to the guidelines in the User Guide located on the product CD. Media that does not
meet HP guidelines might cause poor print quality, increased media jams, or premature wear
on the product. This may require repair.
CAUTION
Damage caused by media that does not meet HP’s specifications is not covered by the HP
warranty or service agreements.
Supported media sizes (printer)
The printer supports media within these sizes:
● Minimum: 76 x 127 mm (3 x 5 in)
● Maximum: 216 x 356 mm (8.5 x 14 in)
Table 2-1. Media types
Paper type Metric English
Letter 216 x 279 mm 8.5 x 11 in
Legal 216 x 356 mm 8.5 x 14 in
Executive 184 x 267 mm 7.25 x 10.5 in
A4 210 x 297 mm 8.25 x 11.75 in
COM10 Envelopes 105 x 241 mm 4.13 x 9.5 in
DL Envelopes 110 x 220 mm 4.33 x 8.67 in
C5 Envelopes 162 x 229 mm (6.4 x 9 in)
B5 Envelopes 176 x 250 mm (6.9 x 9.85 in)
Monarch Envelopes 98.5 x 191 mm (3.88 x 7.5 in)
Custom size media custom custom
Note
Narrow and heavy media can cause the printer to print slower.
18 Chapter 2 Installation and Operation ENWW
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