HP 1010, 1010xi User Guide

hp fax 1010 series

User Guide

photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company.

Publication number: C9270-90102 First edition: November 2002 Printed in China

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to the implied warranties of merchantability and fitness for a particular purpose.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and program material which it describes.

Note: Regulatory information can be found in the

Specification section of this guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

• Governmental paper or documents

• Passports – Immigration papers – Selective service papers – Identification badges, cards or insignias

• Governmental stamps: – Postage stamps – Food stamps

• Checks or drafts drawn on Governmental agencies

• Paper currency, traveler’s checks, or money orders

• Certificates of deposit

• Copyrighted works

safety information

WARNING! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

WARNING! Potential shock hazard

• Read and understand all instructions in the setup poster.

• Telephone lines can develop hazardous voltages. To avoid electrical shock, do not touch the contacts on the end of the cord, or any of the sockets on the HP Fax. Replace damaged cords immediately.

• Never install telephone wiring during a lightening storm.

• Observe all warnings and instructions marked on the product.

• Unplug this product from wall outlets and telephone jacks before cleaning.

• Do not install or use this product near water or when you are wet.

• Install the product securely on a stable surface.

• Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

• If the product does not operate normally, see the Troubleshooting section of this user guide.

• No operator-serviceable parts inside. Refer servicing to qualified service personnel.

• Use in a well ventilated area.

contents

quick start ................................................................................................................ 1

load paper ............................................................................................................................ 1

paper type and sizes ......................................................................................................... 1

load documents to fax or copy ................................................................................................. 2

send a fax ............................................................................................................................. 2

receive a fax .......................................................................................................................... 2

make a copy .......................................................................................................................... 3

make a telephone call ............................................................................................................. 4

the hp fax, front panel and menus ...........................................................5

the hp fax 1010 ..................................................................................................................... 5

front view ......................................................................................................................... 5

rear view ......................................................................................................................... 6

front panel ....................................................................................................................... 6

the menus .............................................................................................................................. 8

navigate the menus ................................................................................................................. 9

ready mode ..................................................................................................................... 9

menu buttons .................................................................................................................... 9

enter dates, times, text, and telephone numbers ....................................................................... 10

most text fields ................................................................................................................ 10

fax header telephone number ........................................................................................... 10

set up your fax...................................................................................... 11

set the answer modes ............................................................................................................ 11

set rings to answer ................................................................................................................ 12

use Caller ID ........................................................................................................................ 12

turn Caller ID on ............................................................................................................. 12

see who called with Caller ID ........................................................................................... 13

print a list of Caller ID numbers ......................................................................................... 13

block junk fax numbers ......................................................................................................... 13

add a junk fax number .................................................................................................... 13

delete a number .............................................................................................................. 13

image TCR .......................................................................................................................... 14

distinctive ring (DRPD) ........................................................................................................... 15

teach the hp fax the ring pattern ....................................................................................... 15

set up distinctive ring (DRPD) answer mode ........................................................................ 15

speed dialing ........................................................................................17

store a number in the phone book .......................................................................................... 17

hp fax 1010 series

print the phone book ............................................................................................................. 17

dial from the phone book ...................................................................................................... 18

one-touch dialing ............................................................................................................ 18

speed dialing ................................................................................................................. 18

phone book dialing ......................................................................................................... 18

basic functions....................................................................................... 19

paper types and sizes ........................................................................................................... 19

document types and sizes ...................................................................................................... 20

set document resolution and contrast for a single copy .............................................................. 20

adjust volume ....................................................................................................................... 21

ringer volume ................................................................................................................. 21

speaker volume ............................................................................................................... 21

automatic fax redial .............................................................................................................. 21

receiving via an extension telephone ...................................................................................... 22

advanced faxing ................................................................................... 23

broadcasting ....................................................................................................................... 23

delayed fax ......................................................................................................................... 23

polling ................................................................................................................................ 24

setting send polling ......................................................................................................... 24

polling another fax to receive ........................................................................................... 24

to cancel the scheduled job ................................................................................................... 25

forward faxes ...................................................................................................................... 25

other features........................................................................................27

set the date and time ............................................................................................................ 27

turn on and off alarm and key sounds ..................................................................................... 27

set the fax header information ................................................................................................ 28

print user reports .................................................................................................................. 28

automatic reports ............................................................................................................ 28

reports you can print ....................................................................................................... 28

reprinting faxes .................................................................................................................... 29

clearing memory .................................................................................................................. 29

set menu options .................................................................................................................. 30

loudspeaker ......................................................................................................................... 31

redial a number in memory .................................................................................................... 31

care and maintenance ........................................................................... 33

print cartridge information ..................................................................................................... 33

view ink level ...................................................................................................................... 33

print the self test ................................................................................................................... 34

replace the print cartridge ..................................................................................................... 34

clear jammed documents and paper ....................................................................................... 35

document jams during transmission ................................................................................... 35

paper jams during printing ............................................................................................... 35

maintain the print cartridge .................................................................................................... 36

clean the print cartridge nozzles ....................................................................................... 36

wipe the print nozzles and contacts ................................................................................... 36

clean the document scanner area ........................................................................................... 38

adjust the scanner ................................................................................................................ 39

hp fax 1010 series

LCD error messages .............................................................................................................. 39

troubleshooting .................................................................................................................... 41

fax problems .................................................................................................................. 41

print quality problems ...................................................................................................... 42

paper feeding problems ................................................................................................... 42

specifications and regulatory

paper types and sizes ........................................................................................................... 43

document types and sizes ...................................................................................................... 43

print cartridge ...................................................................................................................... 44

product specifications ........................................................................................................... 44

a sample of ITU #1 chart (reduced to 60.5%) .......................................................................... 45

environmental product stewardship program ............................................................................ 46

hp fax 1010 series battery .................................................................................................... 46

regulatory information ........................................................................................................... 47

declaration of conformity ....................................................................................................... 49

use hewlett-packard support services ....................................................................................... 50

warranty ............................................................................................................................. 51

information.......................................................................................... 43

acceptable documents ..................................................................................................... 43

index...................................................................................................................... 53

iii

hp fax 1010 series

quick start

START

QUICK

This chapter gives you a quick introduction to the basic functions of your new fax machine. Please refer to the later chapters for detailed instructions.

load paper

You can load up to 50 sheets of plain paper in the input tray. Before loading the paper, make sure the paper size is set correctly in the

Paper Size on page 30.

paper type and sizes

The HP Fax is designed to work with a variety of plain papers (cotton bond 70–90 g/m (20–24 lb)) in A4, Letter, and Legal sizes.

Tip! Some papers have a side that’s been conditioned for printing. The “print side” is

indicated on the paper’s packaging. Always load with the print side facing you.

Pull the paper tray cover toward you.

Set Up System

menu. For more information, see

STARTQUICK

QUICK

STARTQUICK

load paper

Fan, neatly stack, then insert up to 50 sheets of paper with the print side facing you.

paper guide

If necessary, squeeze the paper guide, and move it to match the width of the paper. Be sure to not bind the paper the paper stack.

STARTQUICK

START

hp fax 1010 series

Push the paper tray cover back into place.

load documents to fax or copy

You can load up to 10 pages in the document feeder. Load the documents face down (printed side toward the machine).

Adjust guides to document width.

send a fax

Place the document to be sent (up to 10 pages) in the document feeder.

Dial the number by using one of these methods:

• Entering the number and pressing

• Removing the handset, entering the number, and pressing

• Using the

• Pressing and holding a One Touch button. For more information, see one-touch

• Pressing the

Note: One touch and speed dial codes must have been previously programmed. For

more information, see store a number in the phone book on page 17.

receive a fax

How faxes are received depends on how the Answer Mode is set.

FAX or TAM answer mode

The fax machine will answer the telephone, automatically detect fax tones, and receive a fax.

Tip! If you answer the telephone and hear fax tones, press the

the fax.

AUTO answer mode

In AUTO mode the telephone rings for a certain number of rings (see set rings to answer on

page 12 ), then switches to FAX receiving.

Start/Enter

Loudspeaker

dialing on page 18.

Speed Dial

Enter

. For more information, see dial from the phone book on page 18.

button to listen as you dial, then pressing

button, entering a speed dial code and pressing

Start/Enter

button to receive

Start/

quick start

TEL answer mode

If the answer Mode is set to TEL, you must manually receive faxes.

Answer the telephone.

hp fax 1010 series

If you hear fax tones, press the

Once you hear fax tones from both machines (this may take several seconds), you may hang up the telephone.

make a copy

You can make multiple copies of a10 page document.

single copy—no options

Turn the page face down and insert it into the document feeder.

Press Copy twice.

multiple copies or copies with options

Turn the page face down and insert it into the document feeder.

Press

Copy

Number of Copies

Tip! The maximum number of copies depends on the model you purchased.

If you want more than one copy, use the phone pad to enter the number of copies.

Press

Copy

to start copying or press

Zoom Rate

Press  to select the reduction or enlargement percentage you want (50, 75, 87, 93, 97, 100, 120, 125, or 150).

Press

Collate

Press  to select On if you want the copies collated. If

Print Order

Press  to select Printing the copies in reverse order will cause the first page to be on top when the copy

is complete.

Pressing either

Copy

then

Collate

then

97%

to start copying or press

Off

will display.

Off

, pressing either

is On, press

then

Normal

Copy

then

01 [01–40]

will display.

Copy

will display.

Reverse

Start/Enter

will display.

Copy

to start copying or press

if you want the last page printed first.

will start copying.

button.

Start/Enter

to go to the next option.

will start copying.

Start/Enter

to go to the next option.

STARTQUICK

QUICK

STARTQUICK

make a copy

STARTQUICK

START

hp fax 1010 series

make a telephone call

Use one of the following methods:

• Pick up the handset and dial the number.

• Press and hold a One Touch number. This turns on the loudspeaker. When you are

connected, pick up the handset. For more information, see one-touch dialing on

page 18.

• Press the the loudspeaker. When you are connected, pick up the handset. For more information, see dial from the phone book on page 18.

Note: One touch and speed dial codes must have been previously programmed. For more information, see store a number in the phone book on page 17.

Speed Dial

button, enter a speed dial code and press

Start/Enter

. This turns on

quick start

menus

the hp fax, front panel

panel and

the hp fax, fro

and menus

This chapter lists the basic features of your new HP Fax and introduces you to the machine. For detailed instructions, refer to the later chapters.

The HP Fax 1010 offers the following features:

• 40 page fax memory

• 50 page paper tray

• 10 page document feeder

• 50 speed dialing locations (including10 One-Touch) (see page 17).

• Distinctive Ring (DRPD) capability (this feature only is available in certain areas) (see

page 15).

• Broadcasting to send the same document to multiple destinations (see page 23).

• Fax forwarding to forward documents to another fax machine (see page 25).

• Delayed fax to send the document at a later time (see page 23).

• Send/Receive Polling (see page 24).

• Caller ID (see page 12).

• Last 10 number redial (see page 31).

• Junk fax blocking (with Caller ID) (see page 13).

• Reports to help you manage your work (see page 28).

the hp fax 1010

front view

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the hp fax, front

paper guide

document feeder

handset

the hp fax 1010

paper support

document support

paper tray

paper tray cover

document guide

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hp fax 1010 series

rear view

power cord socket

Connect extension phone or answering machine here.

EXT. LINE HANDSET

front panel

1 2345 6 7 8 9

14151617181920

the hp fax, front panel and menus

menus

Feature Purpose

Scan & Fax Mode

Silent Mode

hours, see Silent Mode on page 31

Report/Help

Access Cartridge

Resolution

Space

: Enters a space between words when entering a name in a text field.

LCD Display:

Ans.Mode/Contrast

• When no document is loaded, pressing this button changes the Answer Mode.

• When a document is loaded, pressing this button changes the contrast for faxing and copying.

R or Flash:

company for information. Note: The name of this button varies by country.

: Displays the options available for your HP Fax.

Scroll/Volume

When no document is loaded:

• When no other button has been pressed, adjusts the ringer volume.

• If the handset is off hook, adjusts the handset volume.

• When

• When you are entering numbers or text, moves the cursor to the digit or character to be edited.

Copy

: Copies a document.

Start/Enter

• Starts a fax or printing a report.

• Accepts the selection shown in the display.

Cancel

• In the Menu system, stops an operation at any time.

• When entering text or numbers,

– Pressing once, backspace deletes numbers or letters when editing. – Holding down, deletes entire field. – Pressing again after holding down, returns to Ready mode.

Redial/Pause

• Redials the last number or allows you to select one of the last 10 numbers called to redial.

• Adds a pause while storing a number in memory.

Loudspeaker:

Mute/Search

• Mutes the telephone during a telephone call.

• Search for a number stored in memory.

Speed Dial

Symbols

: Used to enter special characters when entering a name in a text field.

Phone pad:

pad is also used for one-touch dialing.

hp fax 1010 series

: Turns on and off scanning all pages before sending the fax.

: Turns off and on most sounds made by the machine. To do this automatically at certain

: Prints status reports or the Help file, which contains information on using your HP Fax.

: Moves the print cartridge so it can be replaced.

: Improves the clarity of a document you are faxing or copying.

Displays menu items and messages from the HP fax.

Switches between telephone functions such as call waiting. Contact your local telephone

Loudspeaker Menu

: Stores and dials up to 50 telephone/fax numbers.

Dials telephone and fax numbers and enters letters and symbols in text fields. The phone

has been pressed, adjusts the speaker volume.

has been pressed, displays the next and previous menu options.

Allows you to listen to the telephone while dialing or accessing voice mail.

panel and

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panel and

the hp fax, front

panel and

the hp fax, front

panel and

the hp fax, front

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the hp fax 1010

panel and

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panel and

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hp fax 1010 series

the menus

Clean Cartridge

View Ink Level

System ID

Dial/Schedule

Alarm Sound

Key Sound

Adjust Scanner

Self Test

Journal

Default System

Set Broadcasting

Set Delayed Fax

Language

Sending Confirm

Date Format

SET DATE & TIME SET UP SYSTEM ADVANCED FAX SET UP SOUND MEMORY CLEAR MAINTENANCE

SET SYSTEM ID

Date & Time

Fax Number

Fax Name

Set Polling Send

Cancel Schedule

Set Fax Forward

Paper Size

Auto Redutction

Discard Size

Rings to Answer

Rcv. Start Code

ECM Mode

Caller ID

Set Junk Fax No.

Auto Journal

DRPD

Silent Mode

Resolution

Contrast

Image TCR

Dial Mode

the hp fax, front panel and menus

menus

navigate the menus

ready mode

Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will display the date, time, and answer mode. For example,

menu buttons

Use the Menu buttons to navigate the menu items.

Scroll/Volume

Copy

Start/Enter

Cancel

OCT-05 14:23 FAX

hp fax 1010 series

panel and

the hp fax, front

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the hp fax, front

• Press the

• Use the

• Press

Example To change the default Resolution setting to Fine, you would take the following steps.

Press the

Press

Language

Use the  to scroll until

Press

Standard

Use the  to scroll until

Press

button to access the menu system.



buttons to scroll through the options on a particular level.

Start/Enter Cancel

Start/Enter

Cancel

to select a particular menu option.

to return to Ready mode.

button repeatedly until

will display.

Resolution

will display.

Fine

displays.

to return to Ready mode.

Set Up System

displays.

panel and

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the hp fax, front

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the hp fax, front

navigate the menus

panel and

the hp fax, front

panel and

the hp fax, front

hp fax 1010 series

DEF

MNO

WXYZ

enter dates, times, text, and telephone numbers

Use these buttons when menu items ask you to enter dates, time or text.

• If the date format seems unfamiliar, check that you selected the correct one for your country when setting up your HP Fax (see set the date and time on page 27).

• Some items on the display will show up with the blinking cursor under the item to change. Simply press the key for the new character or number or use the to the one you want to change.

• To enter a pause in a telephone number, press display. Press the button multiple times for a longer pause.

• When entering text, press the phone pad button repeatedly to scroll through the characters. Use the following table for reference.

most text fields

The letters and numbers scroll as shown next to each button for text fields such as the phone book.

Space

Space 1 ABC2 DEF3

ABC

Redial/Pause



to move

. A P will appear in the

GHI

GHI4 JKL5 MNO6

PQRS

PQRS7 TUV8 WXYZ9

nothing if text, use symbol button to enter *

JKL

TUV

Symbols

+ – , . ‘ / * # & ( ) 0

nothing if text, use symbol button to enter #

fax header telephone number

For most telephone numbers you can only enter the numbers (for example, 1234567890). For the fax header that prints on all your faxes (see set the fax header information on page

28), you can enter some punctuation in the number.

To punctuate the telephone number in the fax header, use these buttons:

Space

Space 1 ( ) –

the hp fax, front panel and menus

set up your fax

Follow these instructions to finish setting up your HP Fax 1010.

set the answer modes

How the product receives faxes depends on the answer mode you chose when you set up the product. You can send faxes in any answer mode. The answer mode setting determines how the product answers the incoming call.

How are you going to use your HP Fax? Read about...

set up your fa

set up your faxset up your faxset up your faxset up your faxset up your faxset up your faxset up your fax

• Fax machine with few or no voice calls.

• Telephone and fax machine without an answering machine.

• As a fax machine with an external answering machine.

• Using Distinctive Ring (DRPD) service to set up a separate telephone number for your fax on the same physical line as your other numbers.



When no document is loaded, press the option displays.

• FAX mode

• AUTO mode

• In Ready mode,

• When you get a call, the machine answers after the second ring, and receives the fax automatically. When reception is complete, the machine returns to Ready mode.

• If you want to change the number of rings before it answers, see set rings to

answer on page 12.

• In Ready mode,

• When a call comes in, the machine answers it. If a fax is being received, the machine goes into receive mode. If the machine does not sense a fax signal, it will ring in a different tone to tell you it may be a regular telephone call. If you do not pick up the handset it will switch back to receive mode after several more rings.

• If you want to change the number of rings before it answers, see set rings to

answer on page 12.

FAX

appears in the right hand corner of the display.

AUTO

FAX mode

AUTO mode

TAM mode

See distinctive ring (DRPD) on page 15.

Ans.Mode/Contrast

appears in the right hand corner of the display.

button until the desired

set the answer modes

hp fax 1010 series

• TAM mode

• TEL mode

set rings to answer

You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer.

Press

Language

Use the  to scroll to

will display.

You must have an answering machine attached to the EXT line socket on your fax machine.

TAM

• In Ready mode,

• When a call comes in, the answering machine answers and records the caller’s message if they leave one. If the machine detects a fax signal, it goes into receive mode.

• If you have set your machine to TAM Mode and your answering machine is switched off or the answering machine is not connected directly to your fax machine, the machine will automatically go into receive mode after several rings.

• If your answering machine allows you to set the number of rings before it answers the telephone, set the answering machine to answer an incoming call in less than 4 rings.

• When your answering machine answers an incoming call, it records a fax tone until it realizes a fax is coming through. Due to this, your answering machine may tell you a voice message has been left, even when it is actually a fax.

• In Ready mode,

• Automatic fax reception is turned off. You can receive a fax only by lifting the handset and pressing

repeatedly until

SET UP SYSTEM

Rings to Answer

appears in the right hand corner of the display.

TEL

appears in the right hand corner of the display.

Start/Enter

displays and press

and press

Start/Enter

Enter the number of rings you want (2–7) and press

use Caller ID

Many countries have the Caller ID system that enables the receiver to view the numbers or names of callers. Once you have subscribed to Caller ID services, your machine can display caller information.

turn Caller ID on

Press

Use the  to scroll to

Use the  to scroll to the desired option and press

•

repeatedly until

: Activates the Caller ID feature.

On /w Junk Fax:

Activates Caller ID and ignores any fax registered as a junk fax

SET UP SYSTEM

Caller ID

and press

displays and press

Start/Enter

(see block junk fax numbers on page 13).

Off:

Deactivates the Caller ID feature.

Start/Enter

set up your fax

see who called with Caller ID

This function allows you to see who has called. You cannot dial these numbers.

Hold

Redial/Pause

Press  until

Scroll through the numbers by pressing .

for about two seconds.

Caller ID

print a list of Caller ID numbers

Press

Press  until

Report/Help

Caller ID

block junk fax numbers

If you subscribe to Caller ID, you can block future faxes from numbers on the Caller ID List. Before using this feature, you must set the Caller ID option to

ID on page 12)

add a junk fax number

Press

repeatedly until

Select

Set Junk Fax No.

Press

Start/Enter

Press  until The machine shows the first Caller ID number.

Press  to find the Caller ID number you want to register as a junk fax and press

Start/Enter

You can enter up to 20 numbers. Numbers which have already been entered as a junk number are marked by

Add

displays and press

SET UP SYSTEM

displays and press

at the end of the display.

Start/Enter

appears and press

Start/Enter

hp fax 1010 series

On w/ Junk Fax

Start/Enter

set up your faxset up your faxset up your faxset up your faxset up your faxset up your faxset up your fax

(see use Caller

delete a number

Press

Press  until

Press  until The machine shows the first junk number.

Press  to scroll to the junk fax number you want to delete and press

block junk fax numbers

repeatedly until

SET UP SYSTEM

Set Junk Fax No.

Delete

displays and press

appears and press

displays and press

Start/Enter

+ 43 hidden pages