HP 100S Service Manual

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Maintenance and Service Guide

Notice

2000 Compaq Computer Corporation.
OMPAQ
C Trademark Office.
Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States and other countries.
All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with the recipient. In no event shall Compaq be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if Compaq has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.
, the Compaq logo, and A
RMADA
Registered in U. S. Patent and
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.
M
AINTENANCE AND SERVICE GUIDE
Compaq Armada 100S and Notebook 100 Series
Second Edition (September 2000) First Edition (March 2000) Published in the U.S.A., U.K., Singapore, and Taiwan.
Documentation Part Number 177845-002 Spare Part Number 190369-001
ONTENTS
C
preface
SING THIS GUIDE
U
Symbols........................................................................................ ix
Technician Notes........................................................................... x
Serial Number................................................................................ x
Locating Additional Information................................................... x
chapter1
RODUCT DESCRIPTION
P
1.1 Computer Features and Models...........................................1-1
1.2 System Memory Options.....................................................1-5
1.3 Power Management Functions............................................1-6
1.4 Setup Configuration Utility (SCU)......................................1-7
1.5 Compaq Configuration Record Utility..............................1-17
1.6 Information Gathering.......................................................1-18
1.7 Diagnostics ........................................................................1-20
1.8 Design Overview...............................................................1-21
1.9 Computer External Components .......................................1-22
chapter2
ROUBLESHOOTING
T
2.1 Service Considerations........................................................2-1
2.2 Basic Troubleshooting Checklist.........................................2-1
2.3 Power-On Self Test (POST)................................................2-2
2.4 Solving Common Problems.................................................2-5
2.5 Test Errors ...........................................................................2-7

Contents v

chapter3
LLUSTRATED PARTS CATALOG
I
3.1 Serial Number Location...................................................... 3-1
3.2 Computer System Major Components................................ 3-2
3.3 Miscellaneous Plastics Kit.................................................. 3-6
3.4 Hardware Kit Components.................................................. 3-7
3.5 Cable Kit Components........................................................ 3-8
3.6 Mass Storage Devices......................................................... 3-9
3.7 Miscellaneous.................................................................... 3-10
chapter4
EMOVAL AND REPLACEMENT PRELIMINARIES
R
4.1 Required Tools.................................................................... 4-1
4.2 Service Considerations........................................................ 4-1
4.3 Removable Drive Damage Prevention................................ 4-2
4.4 Electrostatic Damage Prevention........................................ 4-3
4.5 Packaging and Transporting Precautions............................ 4-3
4.6 Workstation Precautions..................................................... 4-4
4.7 Grounding Equipment and Methods................................... 4-4
chapter5
EMOVAL AND REPLACEMENT PROCEDURES
R
5.1 Serial Number..................................................................... 5-1
5.2 Disassembly Reference Chart............................................. 5-2
5.3 Computer Disassembly Preparation.................................... 5-2
5.4 Battery Pack........................................................................ 5-3
5.5 Modem ................................................................................ 5-4
5.6 Fan Assembly...................................................................... 5-7
5.7 CD-ROM Drive................................................................... 5-9
5.8 Processor........................................................................... 5-11
5.9 Memory............................................................................. 5-14
5.10 Top Cover........................................................................ 5-16
vi Contents
5.11 Hard Drive.......................................................................5-18
5.12 Real Time Clock (RTC) Battery......................................5-19
5.13 Keyboard .........................................................................5-20
5.14 EMI Shield.......................................................................5-22
5.15 TouchPad.........................................................................5-24
5.16 Speakers...........................................................................5-25
5.17 Display Assembly............................................................5-26
5.18 Speaker Housing..............................................................5-31
5.19 System Board...................................................................5-33
5.20 Diskette Drive..................................................................5-37
appendix A
ONNECTOR PIN ASSIGNMENTS
C
................................................................A-1
appendix B
OWER CORD SET REQUIREMENTS
P
3-Conductor Power Cord Set..................................................... B-1
Country-Specific Requirements ................................................ B-2
Index.....................................................................................................I-1
Contents vii
preface
U
SING THIS GUIDE
This Maintenance and Service Guide is a troubleshooting reference that can be used when servicing the Compaq Armada 100S and Notebook 100 Series.
Compaq Computer Corporation reserves the right to make changes to the Compaq Armada 100S and Notebook 100 Series without notice.
Symbols
The following words and symbols mark special messages throughout this guide:
WARNING:
!
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.
Text set off in this manner indicates that failure to follow

Using This Guide ix

Technician Notes
WARNING:
!
repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modifications may void any warranty or exchange allowances.
WARNING:
!
ensure proper operation, plug the AC power cord into a properly grounded electrical outlet only.
CAUTION:
least 3 inches (7.62 cm) of clearance on the left and right sides of the computer.
Only authorized technicians trained by Compaq should
The computer is designed to be electrically grounded. To
To properly ventilate the system, you must provide at
Serial Number
When requesting information or ordering spare parts, provide the computer serial number. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation provides additional information about the computer:
Compaq Armada 100S and Notebook 100 Series documentation set
Microsoft Operating System Manual
Compaq Service Training Guides
Compaq Service Advisories and Bulletins
Compaq QuickFind
Compaq Service Quick Reference Guide
Compaq Website at:
http://www.compaq.com
x Using This Guide
chapter
1
P
RODUCT DESCRIPTION

1.1 Computer Features and Models

The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+ 533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and
12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X Max CD-ROM drive. The computer also comes equipped with a TouchPad pointing device and 4 MB of shared UMA memory.
Figure 1-1. Compaq Armada 100S and Notebook 100 Series

Product Description 1-1

Models
The Compaq Armada 100S and Notebook 100 Series are available in the models shown in Table 1-1. The computer serial number is located on a bar code on the bottom of the computer and identifies the model’s features.
Table 1-1
Compaq Armada 100S and Notebook 100
Model Naming Convention
Example: serial number A10 K2 533 T3S 5 M 64 98
Key
A K2 533 T3S 5 M 64 98 1234 567 8
Key Description Options
1 Brand designator A = Armada 100S N = Notebook 100 2 Processor K2 = AMD K6-2+ and AMD K6-2 3 Processor speed 533 = 533-MHz 475 = 475-MHz 4 Display T3S = 13.3-in.,
5 Hard drive size
(GB)
6 Integrated
communication 7 RAM (in MB) 64 = 64 MB 32 = 32 MB 8 Operating system98 = Microsoft Windows 98
1
The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.
The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.
CTFT, SVGA
5 = 5.0 GB M = Modem 0 = None
2 = Microsoft Word 2000
T2S = 12.1-in.,
1
CTFT, SVGA
SB = Microsoft Small Business P = Personal
H2S = 12.1-in.,
HPA, SVGA
1-2 Product Description
Table 1-2
Compaq Armada 100S and Notebook 100 Models
12345678 SKU#
A K2 533 T3S 5 M 64 98/2 200524-XX4 FQ61 A K2 533 T3S 5 M 64 98/SB 200527-XX4 FQ62 A K2 533 T3S 5 M 64 98 201166-XX4 FQ64 A K2 533 T3S 5 M 64 98/P 200516-XX4 FQ63 A K2 533 T2S 5 M 64 98/2 200525-XX4 FQ51 A K2 533 T2S 5 M 64 98 200515-XX4 FQ52 A K2 533 T2S 5 M 64 98 200515-XX5 FQ52 A K2 533 T2S 5 0 64 98/2 200520-XX4 FQ53 A K2 533 T2S 5 M 64 98/SB 200522-XX4 FQ54 A K2 533 H2S 5 M 32 98/2 200514-XX4 FQ41 A K2 533 H2S 5 M 32 98 200517-XX4 FQ42 A K2 533 H2S 5 M 32 98 200517-XX5 FQ42 A K2 533 H2S 5 0 32 98/2 200519-XX4 FQ43 A K2 533 H2S 5 M 32 98/SB 200521-XX4 FQ44 A K2 533 H2S 5 M 64 98/2 200523-XX4 FQ45 A K2 533 H2S 5 M 64 98/2 213498-XX4 FQ48 A K2 533 H2S 5 M 64 98/2 213498-XX5 FQ48 A K2 533 H2S 5 M 64 98 201395-XX4 FQ47 N K2 475 T2S 5 M 64 98/2 175844-XX4 FFG1 N K2 475 T2S 5 M 64 98 180641-XX4 FFG2 N K2 475 T2S 5 M 64 98 180641-XX5 FFG2 N K2 475 T2S 5 0 64 98/2 180097-XX4 FFG3 N K2 475 T2S 5 M 64 98/SB 175599-XX4 FFG4 N K2 475 H2S 5 M 32 98/2 175843-XX4 FFF1 N K2 475 H2S 5 M 32 98 180640-XX4 FFF2 N K2 475 H2S 5 M 32 98 180640-XX5 FFF2 N K2 475 H2S 5 0 32 98/2 180096-XX4 FFF3 N K2 475 H2S 5 M 32 98/SB 175598-XX4 FFF4 N K2 475 H2S 5 M 64 98/2 180095-XX4 FFF5 N K2 475 H2S 5 M 64 98/SB 180094-XX4 FFF6
Config.
Code
Product Description 1-3
Features
The Compaq Armada 100S and Notebook 100 Personal Computers have the following features:
Processors:
The Compaq Armada 100S features an AMD K6-2+ 533-MHz
processor with 64 KB integrated L1 cache and 128 KB integrated L2 cache;
The Compaq Notebook 100 features an AMD K6-2 475-MHz
processor with 64 KB integrated cache and 512 KB external L2 cache.
64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB
100-MHz SDRAM, expandable to 160 MB, varying by computer model. The Compaq Armada 100S and Notebook 100 also feature a SODIMM memory expansion slot, capable of accepting a memory expansion board of 32-, 64-, or 128-MB.
Primary memory cache is 64 KB; secondary memory cache is
512 KB.
13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800 × 600)
color display, varying by computer model. These displays feature:
over 16.7 million colors.
integrated Trident CyberBlade AGP2 controller bus.
The computer also features external monitor support with over 16.7 million color (640 × 480, 800 × 600, 1024 × 768, 1280 × 1024), with up to 60-, 75-, or 85-Hz refresh rate.
Microsoft Windows 98, Word2000, Office 2000 Small Business
Edition, or Office 2000 Personal Edition, preinstalled, varying by computer model.
Keyboard with TouchPad pointing device.
56-Kbps AC97 modem (not supported in DOS mode).
External AC adapter with 6-foot power cord.
A 9-cell NiMH battery pack is standard equipment on the
Compaq Armada 100S and Notebook 100 Personal Computer. An 8-cell Li ion battery pack is available as an option.
1-4 Product Description
One Type II PC Card slot with support for both 32-bit CardBus and
16-bit PC Cards. Mass storage devices include a 5.0-GB hard drive; 3.5-inch,
1.44-MB diskette drive; and 24X Max CD-ROM drive. Connectors for parallel, serial, audio in/out, external monitor,
universal serial bus, external keyboard, infrared port, and AC power. An infrared port is also available.

1.2 System Memory Options

Depending on the computer model, the main memory subsystem supports a minimum of 32 or 64 megabytes of Synchronous SDRAM, expandable to 160 or 192 megabytes. The minimum standard Synchronous SDRAM is integrated on the system board. The upgrade SDRAM is accomplished with memory expansion boards that are available in 128, 64, and 32 megabytes.
The memory expansion slot is located underneath the fan/CPU cover. Refer to Chapter 5, “Removal and Replacement Procedures,” for information on installing and removing memory expansion boards.
System memory can be upgraded as shown in Table 1-3.
Table 1-3
Memory Upgrade
Base Memory on System Board Memory Expansion Board Total Memory
32 MB 32 MB 64 MB 32 MB 64 MB 96 MB 32 MB 128 MB 160 MB 64 MB 32 MB 96 MB 64 MB 64 MB 128 MB 64 MB 128 MB 192 MB
Product Description 1-5

1.3 Power Management Functions

Power Management functions of the computer are designed to conserve power. All Power Management functions can be configured from the Setup Configuration Utility (SCU), described later in this chapter.
Automatic Power Management
Automatic Power Management operates at two levels as described in the following paragraphs.
Local Power Management
Local Power Management controls computer subsystems. When a subsystem is inactive for a period of time, it is automatically shut down or slowed to reduce power consumption. The subsystem returns to an active state when it is accessed.
Subsystems under Local Power Management include:
Hard disk drive
Diskette drive
CD-ROM drive
LCD display panel
Global Power Management
Global Power Management automatically puts the computer into Suspend mode when the computer is inactive for a period of time. The computer wakes up whenever activity resumes.
The timeout settings for Suspend mode are set up in the SCU program. The computer uses Suspend-to-RAM (Standby) or Suspend-to-Disk (Hibernation) depending on the Suspend Data To setting in the SCU program.
AMD PowerNow!
NOTE: This power mode is available only on the Compaq Notebook 100
Personal Computer. Processor clock speed and voltage are automatically reduced based on an
AMD proprietary weighted average. The “High Performance,” “Automatic,” and “Battery Save” modes can be set up and switched based on the power source to allow you to customize system performance and battery life.
1-6 Product Description
Suspend mode can be initiated at any time in either of two ways:
Manual Power Management
Suspend mode can be initiated at any time in either of two ways:
By pressing Fn+F12.
By closing the top cover, if the Cover Close option is set to Suspend
in the SCU program.
Suspend-to-Disk (Hibernation)
When the computer suspends to disk, the system preserves all the running application programs as a file in a Suspend-to-Disk partition on the hard disk. The computer then turns off automatically. When the computer is powered on, the system reads the file from the Suspend-to­Disk partition back into memory, returning the computer to the state it was in before it was suspended.
If there is no Suspend-to-Disk partition on the hard disk, use the HIBERNATE utility to create the partition, in order to be able to use the Suspend-to-Disk feature. The HIBERNATE utility is available as SoftPaq SP13934.
Suspend-to-RAM (Standby)
When the computer suspends to RAM, several subsystems enter standby or power-off mode to conserve power. The system wakes up when any key is pressed. Resume Timer and Ring Resume options also wake the system from Suspend-to-RAM.

1.4 Setup Configuration Utility (SCU)

The system comes with a Setup Configuration Utility (SCU). This utility configures BIOS settings by using menu-driven utilities. Settings are stored in the CMOS RAM.
The SCU must be used when:
An error message indicates that the SCU should be run.
Factory default settings need to be restored (after BIOS upgrades).
Specific settings must be modified.
Product Description 1-7
Starting the SCU
The SCU resides on the system ROM chip. Start the utility by pressing F10 during initial power up.
Main SCU Screen
The SCU main screen is divided into three areas:
Menu area—
Each menu title provides a pull-down menu of item settings.
Display area—
displays submenus for items that provide multiple options.
Information and navigation area—
instructions for moving around and making decisions. You can select items using either the keyboard or the TouchPad/mouse.
1-8 Product Description
lists the available menu titles, across the top of the screen.
displays current system settings. This section also
provides keyboard/mouse
Startup Menu
The Startup pull-down menu contains basic system configuration settings.
Startup Menu
Item Function Default
Date and Time Sets the system date and time. N/A Fast Boot When enabled, speeds up the booting procedure
Boot Device Sets the boot device sequence. If all booting
Set Admin password
Set User password
by bypassing the memory test. This option does not include a submenu. A check mark indicates Enabled. An underline indicates Disabled.
options are set to the same device, the computer tries to boot only from that device.
Allows the creation of an administrator-level password. This controls whether a non­administrator can boot the system or enter the SCU utility.
Sets up a user-level password. This controls booting, running the SCU, or resuming the system.
Enabled
Diskette A Hard Drive C CD-ROM
Drive
An Administrator password must be set up prior to attempting to set
up a User password. The Administrator password must be used to make changes in the
SCU. The User password only allows browsing.
Product Description 1-9
Memory Menu
The Memory pull-down menu controls memory usage. The setting enables or disables usage of L2 cache memory. The default setting is Enabled.
NOTE: The L2 cache enable feature is available only on the Compaq Notebook 100 Personal Computer.
Disks Menu
The Disks menu contains settings that configure the system diskette drive and hard drive. It also sets the virus alert option.
1-10 Product Description
Disks Menu
Item Function Default
Internal FDC Sets when an internal diskette drive is present.
A check mark indicates that the item is Enabled. An underline indicates Disabled.
Diskette Drives Sets the type of diskette disk. 1.44MB Internal HDC Sets when an internal hard drive is present. A
check mark indicates that the item is Enabled. An underline indicates Disabled.
IDE Settings Sets the type of hard disk drive in the system.
HDD Timing—Sets the data transmit mode of the hard drive. The default is Ultra DMA-33.
I/O 32 bit Transfer—If enabled, allows for a faster transfer rate. The effect is more noticeable under DOS. The default setting is Enabled.
HDD Block Transfer—If enabled, allows for a large capacity hard disk. The default setting is Enabled.
Virus Alert Provides warning messages if the hard disk
boot sector (partition table) has changed. A check mark indicates that the item is Enabled. An underline indicates Disabled.
Enabled
Enabled
N/A
Enabled
Product Description 1-11
Components Menu
The Components menu changes settings on various components such as COM and LPT ports.
Components Menu
Item Function Default
COM Port Assigns COM1 and COM2 to specific functions. In
LPT Port Sets the address for the LPT (parallel) port. This
Keyboard Numlock
Keyboard Repeat
general, assign COM1 to RS-232 (the serial port); then assign COM2 to IR.
Mode Setting for COM B—Sets the IR mode for COM B. The mode depends on the type of device that the computer will communicate with.
system supports Enhanced Parallel Port (EPP) and Extended Capabilities Port (ECP) standards. If the port is set to ECP, choose a DMA channel setting for that port.
Sets the function of the numeric keypad. If you disable this option, the numeric keypad on the computer will not function, even if the Num Lock indicator is on. However, an external keyboard is not affected by this feature.
Sets the repeat rate and delay time of keystrokes. The Key Repeat Rate sets the repeat rate while holding down a key. The Key Delay item sets delaying time between key repeats.
Enabled
1-12 Product Description
Power Menu
The Power menu contains Power Management settings that help conserve system power.
Enable Power Saving—
Management features. If disabled, all Power menu items with the exception of Suspend Controls are automatically disabled.
Timeout Settings—
systems such as Windows 98 have built-in APM/ACPI configurations that could override these settings.
Item Function
Video Timeout
Disk Timeout
Global Timeout
Sets the timeout period for the monitor to power down if not used during a set period. The monitor powers up again when a key is pressed. Available options are 30 Sec, 2 Min, 5 Min, 10 Min, 15 Min, and Always On.
Sets the timeout period for the hard disk to power down if not accessed during the set period. The hard disk powers up again when next accessed. Available options are 30 Sec, 1 Min, 1.5 Min, 2 Min, and Always On.
Sets the timeout period for the whole system to power down if not in use during a specified period. The system powers up again once any key is pressed. Available options are 1 Min, 2 Min, 4 Min, 6 Min, 8 Min, 12 Min, 16 Min, and Always On.
This is the master control for the Power
Sets up timeout functions. Note that some operating
Power Menu
continued
Product Description 1-13
Power Menu
continued
Item Function
Monitor Video Activity
Suspend Timeout
Suspend-to­Disk
Sets up the system to monitor video activity. If enabled, any activity on the screen (such as displaying a movie) prevents the monitor from powering down. Available options are Enabled or Disabled.
Sets the timeout period for the system to enter Suspend Mode if not in use during a preset period.
The Suspend Mode is determined by the Suspend Type item in the Suspend Controls submenu. Choices may be Suspend-to­RAM or Suspend-to-Disk.
When Suspend-to-RAM (Standby) mode is initiated, several subsystems enter standby or power-off mode to conserve power. The system wakes up when a key is pressed. Resume Timer and Ring Resume items will also wake the system from Suspend-to-RAM mode.
When Suspend-to-Disk (Hibernation) mode is initiated, the system preserves all running application programs as a file in a suspend-to-disk partition on the hard disk. Available options are 1 Min, 5 Min, 10 Min, 20 Min, 30 Min, and Never.
Sets the timeout period for the system to enter Suspend-to-Disk mode if not in use during a set period.
When Suspend-to-Disk mode is initiated, the system preserves all running application programs as a file in a suspend-to-disk partition on the hard disk. Available options are 1 Min, 5 Min, 10 Min, 20 Min, 30 Min, and Never.
The Suspend-to-Disk item functions regardless of the Suspend
Timeout setting and the Suspend Type setting in the Suspend Controls submenu. If the timing of this item is shorter that that of Suspend Timeout, the system directly enters Suspend-to-Disk
mode if inactive for the timing.
1-14 Product Description
Suspend Controls
—Manages several suspend features.
Suspend Controls Menu
Item Function
Power Button Function
Lid Switch Function
Suspend Type Sets the suspend mode the system enters if it stays inactive
Sets the function of the Power button. Available options are Power On/Off and Suspend/Resume. If this item is set to Suspend/Resume, holding down the button for 5 seconds will turn off power.
Sets the sequential event when the top cover is closed with power still available. The available options are Blank LCD and Suspend/Resume.
for the time specified in the Suspend Timeout item.
Ring Resume—
Enables or disables the system from waking up from
Suspend-to-RAM mode when the modem receives an incoming call.
Resume Timer—
Sets the date and time the system resumes from
suspend mode. The default setting is Disabled.
Advanced CPU Controls—
Sets up further advanced CPU functions.
Advanced CPU Controls Menu
Item Function
Clock Control Mechanism
Clock Run Enable
Sets the CPU activity under normal condition. The available options range from 6% to full speed (Disabled). Note that although this item sets the usage of CPU resources, the CPU can still reach its full speed if the system is under a heavy job load.
Enables whether the system can take advantage of the Southbridge chipset to help transmit data, thereby reducing the CPU job load.
Product Description 1-15
Exit Menu
The Exit pull-down menu displays ways of exiting SCU. This menu also restores default settings and displays BIOS version information.
When troubleshooting the Compaq Armada 100S and Notebook 100, it is important to obtain all facts about the error condition. Obtain details of the problem and any circumstances surrounding the problem. Obtain all error codes or beep codes. Once all facts have been gathered, determine possible causes and search for issues.
1-16 Product Description

1.5 Compaq Configuration Record Utility

Compaq Configuration Record Utility is an online information-gathering tool meant to replace the DOS-based Inspect utility. It runs from within Windows and gathers critical hardware and software information from various sources to give a complete view of the computer. The Compaq Configuration Record Utility delivers comprehensive configuration capture, provides a means for automatically identifying and comparing configuration changes, and has the ability to maintain a computer configuration history. The information can be saved as a history of multiple sessions.
The Compaq Configuration Record Utility captures data as sessions; a session is defined as an organized group of data describing the configured state of the system at a specific point in time.
The session information is maintained in a log file, located in the same directory as the executable portion of the program. This file contains all of the ASCII text configuration information captured for a session. This file can be analyzed locally by the Configuration Record Utility, or it can be sent to another location such as a help center, or to Compaq.
The sessions are organized as two distinct types:
Active—
The Active session (referenced as session now.log) is the most recent information captured. The utility overwrites this session each time a sample is taken.
Original—
The Original session (referenced as session base.log) is the first session sampled. The Compaq Configuration Record Utility will treat this session as a “master configuration,” and the utility will never overwrite this session.
Product Description 1-17

1.6 Information Gathering

The comparison feature provides several reports that enable the administrator to specify the particular type and level of information that will be most useful in a particular case. The different report types available are Show Only Differences and Show Details and Differences.
Show Only Differences Report
This feature provides a mechanism for filtering the level of information displayed when comparing two different configuration snapshots (or sessions). For example, when a user requests the Configuration Record Utility to generate a comparison of sessions using the “differences” filter, the tool automatically compares those two sessions (which are already stored in a Configuration Record file). It then generates a report that shows only the differences between the two generations. In this case, the differences report will include all information recorded, such as changes in amounts of free memory. Reviewing the differences occurring between different configuration snapshots can help identify trends causing intermittent computer problems, such as low memory resources.
1-18 Product Description
Show Details and Differences Report
This report provides the level of detail that is necessary for service personnel to get a clear picture of the system configuration. It provides a much greater depth of information on hardware, operating system services, and drivers that are running on the computer.
The Compaq Configuration Record Utility is supported under Windows 95, Windows 98, and Windows NT 4.0. This utility is available on SoftPaq.
Product Description 1-19

1.7 Diagnostics

Using Compaq Diagnostics
Access Compaq Diagnostics for Windows by selecting
Start!Settings!Control Panel!Compaq Diagnostics. To select a category, choose one of two methods:
Select the Categories menu, then select a category from the
drop-down list. Select a category icon on the toolbar.
To run diagnostic tests:
1. Select the Test tab.
2. In the scroll box, select the category or device you want to test.
3. Select the Quick, Complete, or Custom test type.
4. Select the Interactive or Unattended test mode.
5. Select the Begin Testing button.
6. View test information by selecting a report from the Status, Log, or Error tab.
To print the information or save it to a drive, select the File
menu, then select Print or Save As.
7. To exit, select the File menu!Exit.
NOTE: Compaq Diagnostics may intermittently fail the CPU speed test in systems with AMD PowerNow! Installed.
1-20 Product Description

1.8 Design Overview

This section presents a design overview of key parts and features of the computer. Refer to Chapter 3 for the illustrated parts catalog and Chapter 5 for removal and replacement procedures.
The system board provides the following device connections:
Memory expansion board
Hard drive
Display
Keyboard/TouchPad
Audio
AMD K6-2+ and AMD K6-2 processor
Fan
PC Cards
Modem or modem/NIC
The Compaq Armada 100S and Notebook 100 use an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the right side of the computer.
CAUTION: To properly ventilate the computer, do not allow the fan
intake vent on the bottom of the computer to be blocked.
Product Description 1-21

1.9 Computer External Components

The external components on the display and right side of the computer are shown in Figure 1-2 and described in Table 1-4.
Figure 1-2. Display and Right Side Components
Table 1-4
Display and Right Side Components
Item Component Function
1 TouchPad and touch
buttons
2 Keyboard Provides alphanumeric keys, numeric keypad, 12 3 Stereo speakers Produce high-quality stereo sound.
4 Power state lights Indicate AC/battery power and charge status. 5 Display release latch Opens the computer. 6 Microphone Allows for audio input. 7 Activity/Lock lights Indicate mass storage device activity and
8 Volume control Adjusts the volume of the stereo speakers. 9 CD-ROM drive Accepts CD-ROM disks.
10 Infrared port Provides wireless communication between the
11 Diskette drive Accepts 3.5-inch diskettes.
1-22 Product Description
The TouchPad moves the mouse cursor, selects, and activates. The touch buttons function like the left and right mouse button on an external mouse.
function keys, and special fn keys.
keyboard lock status.
computer and another infrared-equipped device using an infrared beam.
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