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Compaq Armada 100S and
Notebook 100 Series
Maintenance and Service Guide
Notice
2000 Compaq Computer Corporation.
OMPAQ
C
Trademark Office.
Microsoft, Windows, Windows NT, are registered trademarks of Microsoft
Corporation in the United States and/or other countries. Intel and Pentium
are registered trademarks of Intel Corporation in the United States and
other countries.
All other product names mentioned herein may be trademarks or registered
trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein.
The information in this publication is provided “as is” without warranty of
any kind. The entire risk arising out of the use of this information remains
with the recipient. In no event shall Compaq be liable for any direct,
consequential, incidental, special, punitive or other damages whatsoever
(including without limitation, damages for loss of business profits, business
interruption or loss of business information), even if Compaq has been
advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
, the Compaq logo, and A
RMADA
Registered in U. S. Patent and
The limited warranties for Compaq products are exclusively set forth in the
documentation accompanying such products. Nothing herein should be
construed as constituting a further or additional warranty.
M
AINTENANCE AND SERVICE GUIDE
Compaq Armada 100S and Notebook 100 Series
Second Edition (September 2000)
First Edition (March 2000)
Published in the U.S.A., U.K., Singapore, and Taiwan.
Documentation Part Number 177845-002
Spare Part Number 190369-001
ONTENTS
C
preface
SING THIS GUIDE
U
Symbols........................................................................................ ix
Technician Notes........................................................................... x
Serial Number................................................................................ x
Locating Additional Information................................................... x
chapter1
RODUCT DESCRIPTION
P
1.1 Computer Features and Models...........................................1-1
1.2 System Memory Options.....................................................1-5
1.3 Power Management Functions............................................1-6
This Maintenance and Service Guide is a troubleshooting reference that
can be used when servicing the Compaq Armada 100S and Notebook
100 Series.
Compaq Computer Corporation reserves the right to make changes to the
Compaq Armada 100S and Notebook 100 Series without notice.
Symbols
The following words and symbols mark special messages throughout this
guide:
WARNING:
!
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions in the caution could result in damage to equipment or loss
of information.
IMPORTANT: Text set off in this manner presents clarifying information
or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or
interesting points of information.
Text set off in this manner indicates that failure to follow
Using This Guideix
Technician Notes
WARNING:
!
repair this equipment. All troubleshooting and repair procedures are
detailed to allow only subassembly/module level repair. Because of
the complexity of the individual boards and subassemblies, no one
should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or
printed wiring board modifications may void any warranty or
exchange allowances.
WARNING:
!
ensure proper operation, plug the AC power cord into a properly
grounded electrical outlet only.
CAUTION:
least 3 inches (7.62 cm) of clearance on the left and right sides of
the computer.
Only authorized technicians trained by Compaq should
The computer is designed to be electrically grounded. To
To properly ventilate the system, you must provide at
Serial Number
When requesting information or ordering spare parts, provide the
computer serial number. The serial number is located on the bottom of
the computer.
Locating Additional Information
The following documentation provides additional information about the
computer:
Compaq Armada 100S and Notebook 100 Series documentation set
■
Microsoft Operating System Manual
■
Compaq Service Training Guides
■
Compaq Service Advisories and Bulletins
■
Compaq QuickFind
■
Compaq Service Quick Reference Guide
■
Compaq Website at:
■
http://www.compaq.com
xUsing This Guide
chapter
1
P
RODUCT DESCRIPTION
1.1 Computer Features and Models
The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+
533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and
12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X
Max CD-ROM drive. The computer also comes equipped with a
TouchPad pointing device and 4 MB of shared UMA memory.
Figure 1-1. Compaq Armada 100S and Notebook 100 Series
Product Description1-1
Models
The Compaq Armada 100S and Notebook 100 Series are available in the
models shown in Table 1-1. The computer serial number is located on a
bar code on the bottom of the computer and identifies the
model’s features.
Table 1-1
Compaq Armada 100S and Notebook 100
Model Naming Convention
Example: serial number A10 K2 533 T3S 5 M 64 98
Key
AK2533T3S5M6498
1234 567 8
KeyDescriptionOptions
1Brand designator A = Armada 100SN = Notebook 100
2ProcessorK2 = AMD K6-2+ and AMD K6-2
3Processor speed 533 = 533-MHz475 = 475-MHz
4DisplayT3S = 13.3-in.,
5Hard drive size
(GB)
6Integrated
communication
7RAM (in MB)64 = 64 MB32 = 32 MB
8Operating system98 = Microsoft Windows 98
1
The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.
The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.
The Compaq Armada 100S and Notebook 100 Personal Computers have
the following features:
Processors:
■
The Compaq Armada 100S features an AMD K6-2+ 533-MHz
■
processor with 64 KB integrated L1 cache and 128 KB
integrated L2 cache;
The Compaq Notebook 100 features an AMD K6-2 475-MHz
■
processor with 64 KB integrated cache and 512 KB external L2
cache.
64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB
■
100-MHz SDRAM, expandable to 160 MB, varying by computer
model. The Compaq Armada 100S and Notebook 100 also feature a
SODIMM memory expansion slot, capable of accepting a memory
expansion board of 32-, 64-, or 128-MB.
Primary memory cache is 64 KB; secondary memory cache is
■
512 KB.
13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800 × 600)
■
color display, varying by computer model. These displays feature:
The computer also features external monitor support with over 16.7
million color (640 × 480, 800 × 600, 1024 × 768, 1280 × 1024),
with up to 60-, 75-, or 85-Hz refresh rate.
Microsoft Windows 98, Word2000, Office 2000 Small Business
■
Edition, or Office 2000 Personal Edition, preinstalled, varying by
computer model.
Keyboard with TouchPad pointing device.
■
56-Kbps AC97 modem (not supported in DOS mode).
■
External AC adapter with 6-foot power cord.
■
A 9-cell NiMH battery pack is standard equipment on the
■
Compaq Armada 100S and Notebook 100 Personal Computer.
An 8-cell Li ion battery pack is available as an option.
1-4Product Description
One Type II PC Card slot with support for both 32-bit CardBus and
■
16-bit PC Cards.
Mass storage devices include a 5.0-GB hard drive; 3.5-inch,
■
1.44-MB diskette drive; and 24X Max CD-ROM drive.
Connectors for parallel, serial, audio in/out, external monitor,
■
universal serial bus, external keyboard, infrared port, and AC power.
An infrared port is also available.
1.2 System Memory Options
Depending on the computer model, the main memory subsystem
supports a minimum of 32 or 64 megabytes of Synchronous SDRAM,
expandable to 160 or 192 megabytes. The minimum standard
Synchronous SDRAM is integrated on the system board. The upgrade
SDRAM is accomplished with memory expansion boards that are
available in 128, 64, and 32 megabytes.
The memory expansion slot is located underneath the fan/CPU cover.
Refer to Chapter 5, “Removal and Replacement Procedures,” for
information on installing and removing memory expansion boards.
System memory can be upgraded as shown in Table 1-3.
Table 1-3
Memory Upgrade
Base Memory on System BoardMemory Expansion BoardTotal Memory
Power Management functions of the computer are designed to conserve
power. All Power Management functions can be configured from the
Setup Configuration Utility (SCU), described later in this chapter.
Automatic Power Management
Automatic Power Management operates at two levels as described in the
following paragraphs.
Local Power Management
Local Power Management controls computer subsystems. When a
subsystem is inactive for a period of time, it is automatically shut down
or slowed to reduce power consumption. The subsystem returns to an
active state when it is accessed.
Subsystems under Local Power Management include:
Hard disk drive
■
Diskette drive
■
CD-ROM drive
■
LCD display panel
■
Global Power Management
Global Power Management automatically puts the computer into
Suspend mode when the computer is inactive for a period of time. The
computer wakes up whenever activity resumes.
The timeout settings for Suspend mode are set up in the SCU program.
The computer uses Suspend-to-RAM (Standby) or Suspend-to-Disk
(Hibernation) depending on the Suspend Data To setting in the SCU
program.
AMD PowerNow!
NOTE: This power mode is available only on the Compaq Notebook 100
Personal Computer.
Processor clock speed and voltage are automatically reduced based on an
AMD proprietary weighted average. The “High Performance,”
“Automatic,” and “Battery Save” modes can be set up and switched
based on the power source to allow you to customize system
performance and battery life.
1-6Product Description
Suspend mode can be initiated at any time in either of two ways:
Manual Power Management
Suspend mode can be initiated at any time in either of two ways:
By pressing Fn+F12.
■
By closing the top cover, if the Cover Close option is set to Suspend
■
in the SCU program.
Suspend-to-Disk (Hibernation)
When the computer suspends to disk, the system preserves all the
running application programs as a file in a Suspend-to-Disk partition on
the hard disk. The computer then turns off automatically. When the
computer is powered on, the system reads the file from the Suspend-toDisk partition back into memory, returning the computer to the state it
was in before it was suspended.
If there is no Suspend-to-Disk partition on the hard disk, use the
HIBERNATE utility to create the partition, in order to be able to use the
Suspend-to-Disk feature. The HIBERNATE utility is available as
SoftPaq SP13934.
Suspend-to-RAM (Standby)
When the computer suspends to RAM, several subsystems enter standby
or power-off mode to conserve power. The system wakes up when any
key is pressed. Resume Timer and Ring Resume options also wake the
system from Suspend-to-RAM.
1.4 Setup Configuration Utility (SCU)
The system comes with a Setup Configuration Utility (SCU). This utility
configures BIOS settings by using menu-driven utilities. Settings are
stored in the CMOS RAM.
The SCU must be used when:
An error message indicates that the SCU should be run.
■
Factory default settings need to be restored (after BIOS upgrades).
■
Specific settings must be modified.
■
Product Description1-7
Starting the SCU
The SCU resides on the system ROM chip. Start the utility by pressing
F10 during initial power up.
Main SCU Screen
The SCU main screen is divided into three areas:
Menu area—
Each menu title provides a pull-down menu of item settings.
Display area—
displays submenus for items that provide multiple options.
Information and navigation area—
instructions for moving around and making decisions.
You can select items using either the keyboard or the TouchPad/mouse.
1-8Product Description
lists the available menu titles, across the top of the screen.
displays current system settings. This section also
provides keyboard/mouse
Startup Menu
The Startup pull-down menu contains basic system configuration
settings.
Startup Menu
ItemFunctionDefault
Date and TimeSets the system date and time.N/A
Fast BootWhen enabled, speeds up the booting procedure
Boot DeviceSets the boot device sequence. If all booting
Set Admin
password
Set User
password
by bypassing the memory test. This option does
not include a submenu. A check mark indicates
Enabled. An underline indicates Disabled.
options are set to the same device, the computer
tries to boot only from that device.
Allows the creation of an administrator-level
password. This controls whether a nonadministrator can boot the system or enter the
SCU utility.
Sets up a user-level password. This controls
booting, running the SCU, or resuming the system.
Enabled
Diskette A
Hard Drive C
CD-ROM
Drive
An Administrator password must be set up prior to attempting to set
■
up a User password.
The Administrator password must be used to make changes in the
■
SCU. The User password only allows browsing.
Product Description1-9
Memory Menu
The Memory pull-down menu controls memory usage. The setting
enables or disables usage of L2 cache memory. The default setting is
Enabled.
NOTE: The L2 cache enable feature is available only on the Compaq
Notebook 100 Personal Computer.
Disks Menu
The Disks menu contains settings that configure the system diskette
drive and hard drive. It also sets the virus alert option.
1-10 Product Description
Disks Menu
ItemFunctionDefault
Internal FDCSets when an internal diskette drive is present.
A check mark indicates that the item is
Enabled. An underline indicates Disabled.
Diskette DrivesSets the type of diskette disk.1.44MB
Internal HDCSets when an internal hard drive is present. A
check mark indicates that the item is Enabled.
An underline indicates Disabled.
IDE SettingsSets the type of hard disk drive in the system.
HDD Timing—Sets the data transmit mode of
the hard drive. The default is Ultra DMA-33.
I/O 32 bit Transfer—If enabled, allows for a
faster transfer rate. The effect is more
noticeable under DOS. The default setting is
Enabled.
HDD Block Transfer—If enabled, allows for a
large capacity hard disk. The default setting is
Enabled.
Virus AlertProvides warning messages if the hard disk
boot sector (partition table) has changed. A
check mark indicates that the item is Enabled.
An underline indicates Disabled.
Enabled
Enabled
N/A
Enabled
Product Description1-11
Components Menu
The Components menu changes settings on various components such as
COM and LPT ports.
Components Menu
ItemFunctionDefault
COM PortAssigns COM1 and COM2 to specific functions. In
LPT PortSets the address for the LPT (parallel) port. This
Keyboard
Numlock
Keyboard
Repeat
general, assign COM1 to RS-232 (the serial port);
then assign COM2 to IR.
Mode Setting for COM B—Sets the IR mode for
COM B. The mode depends on the type of device
that the computer will communicate with.
system supports Enhanced Parallel Port (EPP) and
Extended Capabilities Port (ECP) standards. If the
port is set to ECP, choose a DMA channel setting for
that port.
Sets the function of the numeric keypad. If you
disable this option, the numeric keypad on the
computer will not function, even if the Num Lock
indicator is on. However, an external keyboard is not
affected by this feature.
Sets the repeat rate and delay time of keystrokes.
The Key Repeat Rate sets the repeat rate while
holding down a key. The Key Delay item sets
delaying time between key repeats.
Enabled
1-12 Product Description
Power Menu
The Power menu contains Power Management settings that help
conserve system power.
Enable Power Saving—
Management features. If disabled, all Power menu items with the
exception of Suspend Controls are automatically disabled.
Timeout Settings—
systems such as Windows 98 have built-in APM/ACPI configurations
that could override these settings.
ItemFunction
Video
Timeout
Disk
Timeout
Global
Timeout
Sets the timeout period for the monitor to power down if not used
during a set period. The monitor powers up again when a key is
pressed. Available options are 30 Sec, 2 Min, 5 Min, 10 Min, 15 Min, and Always On.
Sets the timeout period for the hard disk to power down if not
accessed during the set period. The hard disk powers up again
when next accessed. Available options are 30 Sec, 1 Min, 1.5 Min, 2Min, and Always On.
Sets the timeout period for the whole system to power down if not in
use during a specified period. The system powers up again once
any key is pressed. Available options are 1 Min, 2 Min, 4 Min, 6 Min,8 Min, 12 Min, 16 Min, and Always On.
This is the master control for the Power
Sets up timeout functions. Note that some operating
Power Menu
continued
Product Description1-13
Power Menu
continued
ItemFunction
Monitor Video
Activity
Suspend
Timeout
Suspend-toDisk
Sets up the system to monitor video activity. If enabled, any
activity on the screen (such as displaying a movie) prevents the
monitor from powering down. Available options are Enabled or
Disabled.
Sets the timeout period for the system to enter Suspend Mode if
not in use during a preset period.
The Suspend Mode is determined by the Suspend Type item in
the Suspend Controls submenu. Choices may be Suspend-toRAM or Suspend-to-Disk.
When Suspend-to-RAM (Standby) mode is initiated, several
subsystems enter standby or power-off mode to conserve
power. The system wakes up when a key is pressed. ResumeTimer and Ring Resume items will also wake the system from
Suspend-to-RAM mode.
When Suspend-to-Disk (Hibernation) mode is initiated, the
system preserves all running application programs as a file in a
suspend-to-disk partition on the hard disk. Available options are
1 Min, 5 Min, 10 Min, 20 Min, 30 Min, and Never.
Sets the timeout period for the system to enter Suspend-to-Disk
mode if not in use during a set period.
When Suspend-to-Disk mode is initiated, the system preserves
all running application programs as a file in a suspend-to-disk
partition on the hard disk. Available options are 1 Min, 5 Min,10 Min, 20 Min, 30 Min, and Never.
The Suspend-to-Disk item functions regardless of the Suspend
Timeout setting and the Suspend Type setting in the Suspend
Controls submenu. If the timing of this item is shorter that that of
Suspend Timeout, the system directly enters Suspend-to-Disk
mode if inactive for the timing.
1-14 Product Description
Suspend Controls
—Manages several suspend features.
Suspend Controls Menu
ItemFunction
Power Button
Function
Lid Switch
Function
Suspend TypeSets the suspend mode the system enters if it stays inactive
Sets the function of the Power button. Available options are
Power On/Off and Suspend/Resume. If this item is set to
Suspend/Resume, holding down the button for 5 seconds will
turn off power.
Sets the sequential event when the top cover is closed with
power still available. The available options are Blank LCD and
Suspend/Resume.
for the time specified in the Suspend Timeout item.
Ring Resume—
Enables or disables the system from waking up from
Suspend-to-RAM mode when the modem receives an incoming call.
Resume Timer—
Sets the date and time the system resumes from
suspend mode. The default setting is Disabled.
Advanced CPU Controls—
Sets up further advanced CPU functions.
Advanced CPU Controls Menu
ItemFunction
Clock Control
Mechanism
Clock Run
Enable
Sets the CPU activity under normal condition. The available
options range from 6% to full speed (Disabled). Note that
although this item sets the usage of CPU resources, the
CPU can still reach its full speed if the system is under a
heavy job load.
Enables whether the system can take advantage of the
Southbridge chipset to help transmit data, thereby reducing
the CPU job load.
Product Description1-15
Exit Menu
The Exit pull-down menu displays ways of exiting SCU. This menu also
restores default settings and displays BIOS version information.
When troubleshooting the Compaq Armada 100S and Notebook 100, it
is important to obtain all facts about the error condition. Obtain details of
the problem and any circumstances surrounding the problem. Obtain all
error codes or beep codes. Once all facts have been gathered, determine
possible causes and search for issues.
1-16 Product Description
1.5 Compaq Configuration Record Utility
Compaq Configuration Record Utility is an online information-gathering
tool meant to replace the DOS-based Inspect utility. It runs from within
Windows and gathers critical hardware and software information from
various sources to give a complete view of the computer. The Compaq
Configuration Record Utility delivers comprehensive configuration
capture, provides a means for automatically identifying and comparing
configuration changes, and has the ability to maintain a computer
configuration history. The information can be saved as a history of
multiple sessions.
The Compaq Configuration Record Utility captures data as sessions; a
session is defined as an organized group of data describing the
configured state of the system at a specific point in time.
The session information is maintained in a log file, located in the same
directory as the executable portion of the program. This file contains all
of the ASCII text configuration information captured for a session. This
file can be analyzed locally by the Configuration Record Utility, or it can
be sent to another location such as a help center, or to Compaq.
The sessions are organized as two distinct types:
■
Active—
The Active session (referenced as session now.log) is the
most recent information captured. The utility overwrites this session
each time a sample is taken.
■
Original—
The Original session (referenced as session base.log) is
the first session sampled. The Compaq Configuration Record Utility
will treat this session as a “master configuration,” and the utility will
never overwrite this session.
Product Description1-17
1.6 Information Gathering
The comparison feature provides several reports that enable the
administrator to specify the particular type and level of information that
will be most useful in a particular case. The different report types
available are Show Only Differences and Show Details and Differences.
Show Only Differences Report
This feature provides a mechanism for filtering the level of information
displayed when comparing two different configuration snapshots (or
sessions). For example, when a user requests the Configuration Record
Utility to generate a comparison of sessions using the “differences”
filter, the tool automatically compares those two sessions (which are
already stored in a Configuration Record file). It then generates a report
that shows only the differences between the two generations. In this
case, the differences report will include all information recorded, such as
changes in amounts of free memory. Reviewing the differences
occurring between different configuration snapshots can help identify
trends causing intermittent computer problems, such as low memory
resources.
1-18 Product Description
Show Details and Differences Report
This report provides the level of detail that is necessary for service
personnel to get a clear picture of the system configuration. It provides a
much greater depth of information on hardware, operating system
services, and drivers that are running on the computer.
The Compaq Configuration Record Utility is supported under
Windows 95, Windows 98, and Windows NT 4.0. This utility is
available on SoftPaq.
Product Description1-19
1.7 Diagnostics
Using Compaq Diagnostics
Access Compaq Diagnostics for Windows by selecting
■
Start!Settings!Control Panel!Compaq Diagnostics.
To select a category, choose one of two methods:
■
Select the Categories menu, then select a category from the
■
drop-down list.
Select a category icon on the toolbar.
■
To run diagnostic tests:
1. Select the Test tab.
2. In the scroll box, select the category or device you want to test.
3. Select the Quick, Complete, or Custom test type.
4. Select the Interactive or Unattended test mode.
5. Select the Begin Testing button.
6. View test information by selecting a report from the Status, Log, or
Error tab.
To print the information or save it to a drive, select the File
■
menu, then select Print or Save As.
7. To exit, select the File menu!Exit.
NOTE: Compaq Diagnostics may intermittently fail the CPU speed test in
systems with AMD PowerNow! Installed.
1-20 Product Description
1.8 Design Overview
This section presents a design overview of key parts and features of the
computer. Refer to Chapter 3 for the illustrated parts catalog and
Chapter 5 for removal and replacement procedures.
The system board provides the following device connections:
Memory expansion board
■
Hard drive
■
Display
■
Keyboard/TouchPad
■
Audio
■
AMD K6-2+ and AMD K6-2 processor
■
Fan
■
PC Cards
■
Modem or modem/NIC
■
The Compaq Armada 100S and Notebook 100 use an electrical fan for
ventilation. The fan is controlled by a temperature sensor and is designed
to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations,
battery fast charging, and software applications. Exhaust air is displaced
through the ventilation grill located on the right side of the computer.
CAUTION: To properly ventilate the computer, do not allow the fan
intake vent on the bottom of the computer to be blocked.
Product Description1-21
1.9 Computer External Components
The external components on the display and right side of the computer
are shown in Figure 1-2 and described in Table 1-4.
4 Power state lights Indicate AC/battery power and charge status.
5 Display release latch Opens the computer.
6 Microphone Allows for audio input.
7 Activity/Lock lights Indicate mass storage device activity and
8 Volume control Adjusts the volume of the stereo speakers.
9 CD-ROM drive Accepts CD-ROM disks.
10 Infrared port Provides wireless communication between the
11 Diskette drive Accepts 3.5-inch diskettes.
1-22 Product Description
The TouchPad moves the mouse cursor, selects,
and activates.
The touch buttons function like the left and right
mouse button on an external mouse.
function keys, and special fn keys.
keyboard lock status.
computer and another infrared-equipped device
using an infrared beam.
The external components on the left side of the computer are shown in
Figure 1-3 and are described in Table 1-5.
Figure 1-3. Left Side Components
Table 1-5
Left Side Components
Item Component Function
1 Security cable slot Accepts an optional security cable to secure the
2 Power button Turns the computer on or off or exits Standby.
3 RJ-11 jack (internal
modem models only)
4 PC Card slot Supports 32-bit (CardBus) and 16-bit PC Cards.
5 Battery pack Accepts either the standard 9-cell NiMH or
computer to a fixed object to prevent theft.
Connects the modem cable to an internal
modem.
optional 8-cell Li ion battery packs. The battery
pack supplies power to the computer if external
power is not available.
Product Description1-23
The external components on the rear of the computer are shown in
Figure 1-4 and described in Table 1-6.
Figure 1-4. Rear Components
Table 1-6
Rear Components
Item Component Function
1 Mono microphone
jack
2 Stereo speaker/
headphone jack
3 Universal Serial Bus
(USB) connector
4 Parallel connector Connects an optional parallel device, such as a
5 Serial connector Connects optional serial devices, such as a
Connects a mono microphone, disabling the
built-in microphone.
Connects stereo speakers, headphones, or
headset.
This jack is driven by an amplifier and has
volume control. The internal computer speakers
are turned off when external speakers or
headphones are plugged into this jack.
Connects USB devices, such as cameras for
video conferencing, or hubs which connect
multiple USB devices.
The USB connector is a powered hub. When
running Windows 98, any combination of up to
five powered or unpowered hubs can be
connected in any sequence, as long as two
unpowered hubs are not connected next to
each other.
When running a lower version of Windows, or if
using a different operating system, up to two
hubs can be connected.
printer.
mouse.
continued
1-24 Product Description
Table 1-6
continued
Item Component Function
6 External monitor
connector
7 Keyboard/mouse
connector
8 AC Adapter connector Connects the AC power adapter.
Connects an optional external monitor,
overhead projector, or TV adapter.
Connects an optional full-sized keyboard or a
mouse. Both external mouse and computer
pointing device are active. An optional
splitter/adapter allows both an external
keyboard and mouse to be used at the same
time.
Product Description1-25
chapter
2
T
ROUBLESHOOTING
2.1 Service Considerations
When troubleshooting the Compaq Armada 100S and Notebook 100, it
is important to obtain all facts about the situation. Obtain details of the
problem and any circumstances surrounding the problem. Obtain all
error codes or beep codes. Once all facts have been gathered, determine
possible causes and search for issues.
2.2 Basic Troubleshooting Checklist
Use the following checklist in the event minor problems are
encountered:
Is the computer connected to an external power source or does it
■
have a fully charged battery pack installed?
Is the computer turned on and is the power indicator illuminated?
■
Are all cables connected properly and secure?
■
Did the diskette drive contain a non-bootable diskette when the
■
system was powered up?
Does the computer have all necessary device drivers?
■
Have printer drivers been installed for each application?
■
Was the Windows operating system properly exited?
■
Has the computer hard drive been scanned for viruses?
■
Troubleshooting2-1
2.3 Power-On Self Test (POST)
When the computer starts, the system BIOS runs a series of internal
checks on the hardware. This allows the computer to detect problems as
early as the power-on stage. The POST alerts you to problems by
displaying error messages.
If POST detects an error, the system displays an error message on the
display. If the error occurs before the display comes up, error codes or
system beeps indicate the POST error.
The value for diagnostic POST (378H) is written at the beginning of the
test. Therefore, if the test fails, you can determine where the problem
occurred by reading the last value written to POST 378H by the PIO
Debug Board Plug at the PIO port. The following table lists error codes
in sequential order on the PIO Debug Board.
Table 2-1
Error Codes
CodeDescription
01hStart of boot loader sequence.
02hInitialize chipset.
03hMemory sizing.
04hPerform conventional RAM (1st 640K) test with crossed pattern R/W.
05hMove boot loader to the RAM.
06hStart point of execution of boot loader in RAM.
07hShadow screen BIOS.
08hInitialize clock synthesizer.
09hInitialize audio controller.
0AhDetect internal ISA modem.
0BhProceed with normal boot.
0ChProceed with crisis boot.
0FhDRAM sizing.
10hInitial L1, L2 cache, make stack and diagnose.
11hTurn off fast A20 for POST, Reset GDT’s, 8259’s quickly.
continued
2-2Troubleshooting
Table 2-1
continued
CodeDescription
12hSignal power on reset on COMS.
13hInitialize the chipset (DRAM).
14hSearch for ISA bus VGA adapter.
15hReset counter/timer 1, excite the RAM.
16hUser register config.
18hDispatch to 1st 64K RAM test.
19hChecksum the ROM.
1AhReset PIC’s (8259s).
1BhInitialize video adapter(s).
1ChInitialize video (6845 regs).
1DhInitialize color adapter.
1EhInitialize monochrome adapter.
1FhTest 8237A page registers.
2OhPerform keyboard self-test.
21hTest and initialize keyboard controller.
22hCheck if RAM valid.
23hTest battery fail & X-SUM.
24hTest DMA controllers.
25hInitialize 8237 controller.
26hInitialize interrupt vectors table.
27hRAM quick sizing.
28hProtected mode entered safely.
29hRAM test completed.
2AhProtected mode exit successful.
2BhSetup shadow.
2ChPrepare to initialize video.
2DhSearch for monochrome adapter.
2EhSearch for color adapter, VGA initialize.
continued
Troubleshooting2-3
Table 2-1
continued
CodeDescription
2FhSign-on messages displayed.
30hSpecial init of keyboard ctlr.
31hTest if keyboard present.
32hTest keyboard interrupt.
33hTest keyboard command Byte.
34hTest, blank, and count all RAM.
35hProtected mode entered safely (2).
36hRAM test complete.
37hProtected mode exit successfully.
38hUpdate keyboard output port to disable gate of A20.
39hSetup cache controller.
3AhTest if 18.2Hz periodic working.
3BhInitialize BIOS data area at 40.0.
3ChInitialize the hardware interrupt vector table.
3DhSearch and initialize the mouse.
3EhUpdate NUMLOCK status.
3FhOEM initialization of COM and LPT ports.
40hConfigure the COM and LPT ports.
41hInitialize the diskette drive.
42hInitialize the hard disk.
43hOEM’s unit of PM with USB.
44hInitialize additional ROMs.
45hUpdate NUMLOCK status.
46hTest for coprocessor installed.
47hOEM’s unit of power management (check SMI).
48hOEM’s functions before boot (PC Card, CardBus).
49hDispatch to operation system boot.
4AhJump into bootstrap code.
2-4Troubleshooting
2.4 Solving Common Problems
Table 2-2
Power
Problem Possible Cause Solution
Check to ensure the AC
The power button is
pressed and nothing
happens. The power
indicator does not light
up.
No AC or battery
power.
■
adapter is plugged in.
Check to ensure the
■
battery is charged.
Try another working
■
battery or adapter.
Table 2-3
Display
Problem Possible Cause Solution
Try a working monitor or
There is no display on
either the internal LCD
or an external monitor.
I/O devices and
cables causing a
problem.
■
LCD.
Check SW4 for proper
■
switch settings.
Remove I/O devices
■
and cables and
reconnect one by one to
determine which is
causing the problem.
Table 2-4
VGA Controller Failure
Problem Possible Cause Solution
Try another working
There is no display on
either the internal LCD
or an external monitor,
yet the system passed
POST.
Faulty LCD or
Monitor.
■
monitor or LCD module.
Remove I/O devices
■
and cables and
reconnect one by one to
determine which is
causing the problem.
Troubleshooting2-5
Table 2-5
LCD No Display
Problem Possible Cause Solution
The LCD shows
nothing or abnormal
picture. The picture is
fine on an external
monitor.
Improper switch
■
settings.
Faulty LCD display.
■
Cables not installed
■
properly.
LCD is not active
■
(toggle Fn+F5).
Check to see if SW4
■
is set properly.
Try a working LCD
■
display.
Check if D/A BD is
■
good.
Make sure cables are
■
installed properly.
Table 2-6
External Monitor No Display
Problem Possible Cause Solution
The CRT monitor
shows nothing or
abnormal color. The
picture is fine on the
LCD.
Monitor power cord
■
not installed
properly.
CRT monitor cable
■
not installed
properly.
CRT monitor is
■
faulty.
External display not
■
active (toggle
Fn+F5).
Check the monitor’s
■
power cord.
Check the CRT
■
monitor cable.
Try a working monitor.
■
2-6Troubleshooting
2.5 Test Errors
The following topics contain checklists to help isolate and correct errors
generated during POST.
Memory Test Error
Check extended SDRAM modules for proper installation.
■
Visually inspect the SDRAM socket for bent pins.
■
Try a working SDRAM module.
■
Keyboard Test Error
Check the keyboard cable.
■
If using an external PS/2 keyboard, ensure that it is working
■
properly by testing a working keyboard.
Diskette Drive Test Error
Ensure that BIOS is set up correctly. Use the SCU to verify.
■
Ensure that the diskette drive is connected properly.
■
Try another working diskette drive.
■
CD-ROM Drive Test Error
Try another working CD.
■
Ensure that the CD-ROM drive is connected properly.
■
Try another working CD-ROM drive.
■
Hard Drive Test Error
Check the hard disk drive settings.
■
Try another working hard disk drive.
■
Troubleshooting2-7
USB Board Test Error
Ensure that the USB device is installed properly.
■
Ensure that the USB driver is installed.
■
Verify that the USB device conforms to the correct standard, UHCI
■
as opposed to OHCI.
Try another working UHCI device.
■
Serial Port Test Error
Ensure that the mouse or other I/O devices are installed properly
■
(including associated drivers).
Ensure that the COM port is set properly.
■
Try another working device.
■
Parallel Port Test Error
Ensure that the PIO device is installed properly.
■
Check the LPT port settings.
■
Try another working device.
■
Audio Failure
Ensure that all cables and devices are connected properly.
■
Ensure that the appropriate software drivers are installed.
■
Try another working speaker, cable, and CD-ROM.
■
Ensure that there are no address or IRQ conflicts.
■
2-8Troubleshooting
chapter
3
I
LLUSTRATED PARTS CATALOG
This chapter provides an illustrated parts breakdown and a reference for
spare part numbers and option part numbers for the Compaq Armada
100S and Notebook 100 Personal Computers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the computer
serial number and model number located on the bottom of the computer
(Figure 3-1).
Figure 3-1. Serial Number Location
Illustrated Parts Catalog3-1
3.2 Computer System Major Components
Figure 3-2. Computer System Major Components
3-2Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components
ItemDescriptionSpare Part Number
1Display assembly
13.3-inch panel, TFT (used only with
config. codes beginning with “FQ6”)
12.1-inch panel, HPA (used only with
config. codes beginning with “FFF”
and “FQ4”)
12.1-inch panel, TFT (used only with
config. codes beginning with “FFG”
and “FQ5”)
2a
2b
2c
2d
2e
2f
2g
3a
3b
3c
3d
4Keyboard176041-XXX
5Top cover176043-001
Miscellaneous Plastics Kit, includes:
Left and right hinge covers
Speaker housing
RJ11 cover
PC Card door
I/O cover
Modem cover
Fan/CPU cover
Hardware Kit, includes:
Speakers (2)
Real time clock battery and sponge
Processor bracket
Modem shield
Arabic
Belgian
Brazilian
Danish
French
German
Hungarian
International
Italian
Japanese
-171
-181
-201
-081
-051
-041
-211
-002
-061
-291
Korean
Latin American
Norwegian
Portuguese
Spanish
Swedish
Swiss
U.K. English
U.S. English
Spanish
204204-001
222714-001,
216081-001, and
176037-001
222715-001,
212897-001, and
176038-001
176048-001
176049-001
-AD1
-161
-091
-131
-071
-101
-111
-031
-001
Continued
Illustrated Parts Catalog3-3
Computer System Major Components (continued)
3-4Illustrated Parts Catalog
Table 3-1, Spare Parts: Computer System Major Components
continued
ItemDescriptionSpare Part Number
6EMI shield176002-001
7TouchPad176044-001
85.0-GB hard drive176040-001
9System board
15.0-GB hard drive176040-001
224X CD-ROM drive (standard)176039-001
3Diskette drive, 1.44-Megabyte176047-001
Illustrated Parts Catalog3-9
3.7 Miscellaneous
Table 3-6
Spare Parts: Miscellaneous (Not Illustrated)
DescriptionSpare Part Number
AC Adapter, 50 W174371-001
Automobile Adapter192378-001
Compaq Armada 100S and Notebook 100
Maintenance & Service Guide
Logo kit176003-001
Memory expansion board
128 MB
64 MB
32 MB
Miscellaneous Screw Kit176050-001
PC Cards
Compaq Microcom 420 56K Global Modem
Compaq Netelligent 10/100 TX network card
Compaq Microcom 500 10/100 +56K combination
modem/network interface card
Power cord, black, 6 feet)246959-XXX
Australian
Danish
International
Italian
Japanese
Return Kit159541-001
-011
-081
-021
-061
-291
Korean
Swiss
U.K. English
U.S. English
190369-001
179966-001
179965-001
179964-001
317900-001
335506-B21
321550-B21
-AD1
-AG1
-031
-001
3-10 Illustrated Parts Catalog
chapter
4
R
EMOVAL AND REPLACEMENT
P
RELIMINARIES
NOTE: In most countries, there are no options for warranty repair other
than “whole unit return.” Check with your Geo Service Manager to
determine if warranty repair costs are covered before ordering spare
parts or performing repairs.
This chapter provides essential information for proper and safe removal
and replacement service.
4.1 Required Tools
You will need the following tools to complete the removal and
replacement procedures:
Magnetic Phillips screwdriver
■
Tool kit (includes connector removal tool, loopback plugs, and case
■
utility tool)
4.2 Service Considerations
Listed below are some of the considerations that you should keep in
mind during disassembly and assembly procedures.
IMPORTANT: As you remove each subassembly from the computer,
place it (and all accompanying screws) away from the work area to
prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can damage
plastic parts. Use care when handling the plastic parts. Apply pressure
only at the points designated in the maintenance instructions.
Removal and Replacement Preliminaries4-1
Cables and Connectors
Cables must be handled with extreme care to avoid damage. Apply only
the tension required to unseat or seat the cables during removal and
insertion. Handle cables by the connector whenever possible. In all
cases, avoid bending, twisting, or tearing cables. Ensure that cables are
routed in such a way that they cannot be caught or snagged by parts
being removed or replaced. Handle flex cables with extreme care; they
tear easily.
CAUTION:
placed in their proper location during the reassembly process.
When servicing the computer, ensure that cables are
Improper cable placement can damage the computer.
4.3 Removable Drive Damage Prevention
Removable drives are fragile components that must be handled with
care. To prevent damage to the computer, damage to a removable drive,
or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer.
■
If you are unsure whether the computer is off or in Hibernation, turn
the computer on, then shut it down.
Before removing a diskette drive or CD-ROM drive, ensure that a
■
diskette or disc is not in the drive. Ensure that the CD-ROM tray is
closed.
Before handling a drive, ensure that you are discharged of static
■
electricity. While handling a drive, avoid touching the connector.
Handle drives on surfaces that have at least one inch of shock-proof
■
foam.
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, place it into a static-proof bag.
■
After removing a CD-ROM drive or a diskette drive, place it into a
■
static-proof bag.
Do not use excessive force when inserting a drive into a drive bay.
■
Avoid exposing a hard drive to products that have magnetic fields
■
such as monitors or speakers.
4-2Removal and Replacement Preliminaries
Avoid exposing a drive to temperature extremes or to liquids.
■
If a drive must be mailed, do the following: place the drive into a
■
bubble pack mailer or other suitable form of protective packaging;
label the package “Fragile: Handle With Care.”
4.4 Electrostatic Damage Prevention
Many electronic components are sensitive to electrostatic discharge
(ESD). Circuitry design and structure determine the degree of sensitivity.
Networks built into many integrated circuits provide some protection,
but in many cases the discharge contains enough power to alter device
parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other conductor
can destroy static-sensitive devices or microcircuitry. Often the spark is
neither felt nor heard, but damage occurs. An electronic device exposed
to electrostatic discharge may not be affected at all and can work
perfectly throughout a normal cycle. It may function normally for a
while, then degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting Precautions
Use the following grounding precautions when packaging and
transporting equipment:
To avoid hand contact, transport products in static-safe containers
■
such as tubes, bags, or boxes.
Protect all electrostatic-sensitive parts and assemblies with
■
conductive or approved containers or packaging.
Keep electrostatic-sensitive parts in their containers until they arrive
■
at static-free workstations.
Place items on a grounded surface before removing them from their
■
container.
Always be properly grounded when touching a sensitive component
■
or assembly.
Place reusable electrostatic-sensitive parts from assemblies in
■
protective packaging or non-conductive foam.
Use transporters and conveyers made of antistatic belts and roller
■
bushings. Ensure that mechanized equipment used for moving
materials is wired to ground, and that proper materials were selected
to avoid static charging. When grounding is not possible, use an
ionizer to dissipate electric charges.
Removal and Replacement Preliminaries4-3
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
Cover the workstation with approved static-dissipative material
■
(refer to Table 4-2 later in this chapter).
Use a wrist strap connected to a properly grounded work surface and
■
use properly grounded tools and equipment.
Use field service tools, such as cutters, screwdrivers, and vacuums
■
that are conductive.
When using fixtures that must directly contact dissipative surfaces,
■
use fixtures made of static-safe materials only.
Keep work area free of nonconductive materials such as ordinary
■
plastic assembly aids and Styrofoam.
Handle electrostatic-sensitive components, parts, and assemblies by
■
the case or PCM laminate. Handle them only at static-free
workstations.
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
■
connectors or test equipment.
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot strap at
a grounded workstation.
When seated, wear a wrist strap connected to a grounded system.
■
Wrist straps are flexible straps with a minimum of one megaohm
±10% resistance in the ground cords. To provide proper ground,
wear a strap snug against the skin at all times. On grounded mats
with banana-plug connectors, connect a wrist strap with alligator
clips.
When standing, use foot straps and a grounded floor mat. Foot
■
straps (heel, toe, or boot straps) can be used at standing workstations
and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use them on both feet
with a minimum of one-megohm resistance between the operator
and ground. To be effective, the conductive strips must be worn in
contact with the skin.
4-4Removal and Replacement Preliminaries
Other grounding equipment recommended for use in preventing
electrostatic damage include:
Antistatic tape
■
Antistatic smocks, aprons, or sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Non-conductive foam
■
Conductive tabletop workstations with ground cord of one-megohm
■
resistance
Static-dissipative table or floor mats with hard tie to ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
■
Non-conductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic Voltage Levels and Protective Materials
■
Removal and Replacement Preliminaries4-5
Table 4-1 shows how humidity affects the electrostatic voltage levels
generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V 5,000 V3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray11,500 V 4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V 5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
NOTE: A product can be degraded by 700 volts.
Table 4-2 lists the shielding protection provided by antistatic bags and
floor mats.
Table 4-2
Static-Shielding Materials
MaterialUseVoltage Protection Level
Antistatic plasticBags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminateFloor mats15,000 V
4-6Removal and Replacement Preliminaries
chapter
5
R
EMOVAL AND REPLACEMENT PROCEDURES
NOTE: In most countries, there are no options for warranty repair other
than “whole unit return.” Check with your Geo Service Manager to
determine if warranty repair costs are covered before ordering spare
parts or performing repairs.
This chapter provides removal and replacement procedures for the
Compaq Armada 100S and Notebook 100 Series.
5.1 Serial Number
Report the computer serial number to Compaq when requesting
information or ordering spare parts. The serial number is located on the
bottom of the computer (Figure 5-1).
Figure 5-1. Serial Number Location
Removal and Replacement Procedures5-1
5.2 Disassembly Reference Chart
Use the chart below to determine the section number to be referenced
when removing components from the computer.
5.3 Preparing the Computer for Disassembly
5.4 Battery Pack
5.5 Modem
5.6 Fan Assembly
5.7 CD-ROM Drive
5.8 Processor
5.9 Memory
Removing a Memory Expansion Board
Installing a Memory Expansion Board
5.10 Top Cover
5.11 Hard Drive
5.12 Real Time Clock (RTC) Battery
5.13 Keyboard
5.14 EMI Shield
5.15 TouchPad
5.16 Speakers
5.17 Display Assembly
5.18 Speaker Housing
5.19 System Board
5.20 Diskette Drive
5.3 Computer Disassembly Preparation
Perform the following steps before disassembling the computer. Consult
the computer reference guide for instructions on the following steps:
1. Remove any diskettes installed in the diskette drive.
2. Remove any CD-ROM discs installed in the CD-ROM drive.
3. Turn off the computer and close it.
4. Disconnect the AC Adapter and external devices.
5. Remove the battery pack (Section 5.4).
5-2Removal and Replacement Procedures
5.4 Battery Pack
Battery Pack
Spare Part Numbers
Battery pack, NiMH174373-001
Battery pack, Li ion174372-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the right side facing forward.
3. Lift the battery tab up
4. Slide the battery release switch to the left
5. Lift up the front edge of the battery pack and swing it away from
computer
6. Remove the battery pack.
Figure 5-2. Removing the Battery Pack
➌
.
➊
(Figure 5-2).
➋
.
Reverse the removal procedure to replace the battery pack.
Removal and Replacement Procedures5-3
5.5 Modem
Modem
Spare Part Numbers
56Kbps modem board176052-001
Modem cover (spared in Plastics Kit)176048-001
Modem shield (spared in Hardware Kit)176046-001
Modem cable (spared in Cable Kit)176004-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the front facing forward.
3. Remove the screw
base assembly (Figure 5-3).
4. Lift the left side of the modem cover and swing it up and to the
right
➋
.
5. Remove the modem cover.
Figure 5-3. Removing the Modem Cover
➊
securing the modem cover to the
5-4Removal and Replacement Procedures
6. Remove the two screws ➊ securing the modem shield to the
base assembly (Figure 5-4).
7. Remove the modem shield
Figure 5-4. Removing the Modem Shield
➋
.
Removal and Replacement Procedures5-5
8. Swing the plastic modem protector toward the back of the
computer ➊
(Figure 5-5).
9. Disconnect the modem cable from the system board
10. Lift the left side of the modem board to disconnect it from the
system board
11. If necessary, disconnect the modem cable from the modem board
and replace the modem cable
➌
.
➍
.
➋
.
Figure 5-5. Removing the Modem
12. Remove the modem board.
Reverse the removal procedure to replace the modem.
5-6Removal and Replacement Procedures
5.6 Fan Assembly
Fan Assembly
Spare Part Numbers
Fan assembly (includes fan shield, fan, and heat sink)176051-001
Fan/CPU cover (spared in Plastics Kit)176048-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the front facing forward.
3. Remove the four screws securing the fan/CPU cover to the base
assembly. Note that the two screws removed from the back edge of
the cover
➊ differ in size from the other two screws ➋ (Figure 5-6).
4. Remove the fan/CPU cover
Figure 5-6. Removing the Fan/CPU Cover
➌.
Removal and Replacement Procedures5-7
5. Disconnect the fan cable ➊ from the system board (Figure 5-7).
6. Remove the four screws
board.
7. Remove the fan assembly
Figure 5-7. Removing the Fan Assembly
Reverse the removal procedure to replace the fan assembly.
➋
securing the fan assembly to the system
➌
.
5-8Removal and Replacement Procedures
5.7 CD-ROM Drive
CD-ROM Drive
Spare Part Numbers
24X Max CD-ROM drive176039-001
CD-ROM drive cable (spared in Cable Kit)176004-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.6).
3. Disconnect the CD-ROM drive cable from the system board
(Figure 5-8).
4. Remove the screw securing the CD-ROM drive to the base
assembly
5. Push on the back of the CD-ROM drive and slide the drive to the
left
Figure 5-8. Removing the CD-ROM Drive
➋.
➌.
➊
6. Remove the CD-ROM drive.
Removal and Replacement Procedures5-9
7. If necessary, disconnect the CD-ROM drive cable from the
CD-ROM drive (Figure 5-9).
Figure 5-9. Removing the CD-ROM Drive Cable
Reverse the removal procedure to replace the CD-ROM drive.
5-10 Removal and Replacement Procedures
5.8 Processor
Processor
Spare Part Numbers
AMD K6-2+ 533-MHz processor (used only with
config. codes beginning with “FQ”)
AMD K6-2 475-MHz processor (used only with
config. codes beginning with “FF”)
Processor bracket176046-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.6).
203099-001
176036-001
3. Swing the left side of the processor bracket up and to the right
(Figure 5-10).
4. Remove the processor bracket
Figure 5-10. Removing the Processor Bracket
➋
.
➊
Removal and Replacement Procedures5-11
5. Insert the tip of a flat-blade screwdriver into the left socket ➊.
This socket is marked “SKTOPEN” (Figure 5-11).
6. Swing the screwdriver to the right to release the processor
7. Remove the processor.
Figure 5-11. Removing the Processor
➋
.
5-12 Removal and Replacement Procedures
When replacing the processor, make sure the white square is in the
upper-right corner ➊
socket (marked “SKT CLOSE”)
right to seat the processor
Figure 5-12. Replacing the Processor
. Insert the tip of the screwdriver into the right
The Compaq Armada 100S and Notebook 100 computers feature one
memory expansion slot, located under the fan assembly.
Removing a Memory Expansion Board
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.6).
3. Spread the retaining tabs apart
upward (Figure 5-13).
4. Lift the edge of the memory expansion board and gently slide it out
of the memory expansion slot at a 45-degree angle
5. Place the memory expansion board in an electrostatic-safe container.
➊. The memory expansion board tilts
➋
.
Figure 5-13. Removing a Memory Expansion Board
5-14 Removal and Replacement Procedures
Installing a Memory Expansion Board
All memory expansion boards are asymmetrically keyed (notched) to
ensure correct positioning.
1. Insert the memory expansion board into an empty memory
expansion slot at a 45-degree angle
➊
(Figure 5-14).
2. Push the memory expansion board down
in the plastic retention clips.
Figure 5-14. Installing a Memory Expansion Board
➋
until the board is seated
Removal and Replacement Procedures5-15
5.10 Top Cover
Top Cover
Spare Part Numbers
Top cover176043-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up, with the front facing forward.
3. Remove the six screws securing the top cover to the base assembly
(Figure 5-15).
Figure 5-15. Removing the Top Cover Screws
4. Turn the computer top side up, with the front facing forward.
5. Open the computer.
5-16 Removal and Replacement Procedures
6. Lift up the front edge of the top cover ➊ and swing it toward the
back of the computer ➋
(Figure 5-16).
Figure 5-16. Removing the Top Cover
7. Remove the top cover.
IMPORTANT: When installing the top cover, align the five tabs on the
back edge of the top cover with the slots in the speaker housing.
Removal and Replacement Procedures5-17
5.11 Hard Drive
Hard Drive
Spare Part Numbers
5.0 GB hard drive176040-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
3. Remove the two screws securing the hard drive to the base
assembly
➊
(Figure 5-17).
4. Lift up the right side of the hard drive
drive to the right
Figure 5-17. Removing the Hard Drive
5. Remove the hard drive.
Reverse the removal procedure to replace the hard drive.
➌
to disconnect it from the TouchPad assembly.
➋,
and then pull the hard
5-18 Removal and Replacement Procedures
5.12 Real Time Clock (RTC) Battery
NOTE: Removal of the RTC battery clears all information from CMOS.
Real Time Clock Battery
Spare Part Numbers
Real time clock battery (spared in Hardware Kit)176049-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
3. Disconnect the RTC battery cable from the TouchPad
(Figure 5-18).
4. Remove the RTC battery from the base assembly
Figure 5-18. Removing the RTC Battery
Reverse the removal procedure to replace the RTC battery.
➋
.
➊
Removal and Replacement Procedures5-19
5.13 Keyboard
Keyboard
Spare Part Numbers
Keyboard176041-XXX
Arabic
Belgian
Brazilian
Danish
French
German
Hungarian
International
Italian
Japanese
-171
-181
-201
-081
-051
-041
-211
-002
-061
-291
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
Korean
Latin American
Spanish
Norwegian
Portuguese
Spanish
Swedish
Swiss
U.K. English
U.S. English
-AD1
-161
-091
-131
-071
-101
-111
-031
-001
5-20 Removal and Replacement Procedures
3. Lift up the front edge of the keyboard ➊ and swing it back toward
the display (Figure 5-19).
4. Release the ZIF (zero insertion force) connector to which the
keyboard cable is attached
➋
.
5. Disconnect the keyboard cable from the system board
Figure 5-19. Releasing the Keyboard and
Disconnecting the Keyboard Cable
6. Remove the keyboard.
IMPORTANT: When installing the keyboard, align the three tabs on the
back edge of the keyboard with the slots in the EMI shield.
➌
.
Removal and Replacement Procedures5-21
5.14 EMI Shield
EMI Shield
Spare Part Numbers
EMI shield176002-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
3. Remove the keyboard (Section 5.13).
4. Remove the 12 screws securing the EMI shield to the base assembly
(Figure 5-20).
NOTE: Three different sizes of screws are removed in this step: the silver
screws are removed/installed in location
removed/installed in location
removed/installed in location
➋
; the shorter black screw is
➌
.
➊
; the longer black screws are
Also note that one of the silver screws
cable to the EMI shield.
Figure 5-20. Removing the EMI Shield Screws
➍
secures the display ground
5-22 Removal and Replacement Procedures
5. Lift up the front edge of the shield and swing it toward the back of
computer (Figure 5-21).
Figure 5-21. Removing the EMI shield
6. Remove the EMI shield.
Reverse the removal procedure to replace the EMI shield.
Removal and Replacement Procedures5-23
5.15 TouchPad
TouchPad
Spare Part Numbers
TouchPad
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■
Top cover (Section 5.10)
■
Hard drive (Section 5.11)
■
RTC battery (Section 5.12)
■
Keyboard (Section 5.13)
■
EMI shield (Section 5.14)
2. Lift the back edge of the TouchPad to disconnect it from the system
board
➊
(Figure 5-22).
176044-001
3. Remove the TouchPad
Figure 5-22. Removing the TouchPad
Reverse the removal procedure to replace the TouchPad.
➋
.
5-24 Removal and Replacement Procedures
5.16 Speakers
Speakers
Spare Part Numbers
Speakers (2; spared in Hardware Kit)176049-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■
Top cover (Section 5.10)
■
Keyboard (Section 5.13)
■
EMI shield (Section 5.14)
2. Disconnect the speaker cables from the system board
(Figure 5-23).
3. Remove the speakers from the speaker housing
Figure 5-23. Removing the Speakers
Reverse the removal procedure to replace the speakers.
➋.
➊
Removal and Replacement Procedures5-25
5.17 Display Assembly
Display Assembly Components
Spare Part Numbers
13.3-inch panel, TFT (used only with config.
codes beginning with “FQ6”)
12.1-inch panel, HPA (used only with config.
codes beginning with “FFF” and “FQ4”)
12.1-inch panel, TFT (used only with config.
codes beginning with “FFG” and “FQ5”)
Left and right hinge covers
(spared in Plastics Kit)176048-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■
Top cover (Section 5.10)
■
Keyboard (Section 5.13)
■
EMI shield (Section 5.14)
2. Use a flat blade screwdriver to gently pry up and remove the left and
right hinge covers (Figure 5-24).
204204-001
222714-001,
216081-001, and
176037-001
222715-001,
212897-001, and
176038-001
Figure 5-24. Removing the Hinge Covers
5-26 Removal and Replacement Procedures
3. Open the computer as far as it will open.
4. Disconnect the display video cable
microphone cable
Figure 5-25. Disconnecting the Display Cables
➌
(Figure 5-25).
➊
, display inverter cable ➋, and
Removal and Replacement Procedures5-27
5. Remove the four screws ➊ securing the display hinges to the base
assembly (Figure 5-26).
6. Remove the display assembly
NOTE: Make sure the display assembly is supported and does not fall
when the screws are removed.
Figure 5-26. Removing the Display Assembly
➋
.
5-28 Removal and Replacement Procedures
When installing the display assembly, make sure the display video
cable ➊
is routed behind the left speaker connector ➋ on the system
board (Figure 5-27).
Figure 5-27. Routing the Display Video Cable
Removal and Replacement Procedures5-29
When replacing the system board or display assembly, it is imperative
that the DIP switches be set correctly. To set the display DIP switches on
the system board, follow these steps:
1. Locate the part number label on the display microphone cable
(Figure 5-28).
2. Part numbers 541566850001/176038-001, 541566931001/
212897-001, and 413000020183/222715-001 correspond to the
12.1-inch, TFT display assemblies. If these part numbers are on the
label, make sure the display DIP switch on the system board is set
according to setting
Part numbers 541566850002/176037-001 and 541566931003/
216081-001 correspond to two of the 12.1-inch, HPA display assemblies.
If these part numbers are on the label, make sure the display DIP switch
on the system board is set according to setting
Part number 413000020228/222714-001 corresponds to the third
12.1-inch, HPA display assembly. If this part number is on the label,
make sure the display DIP switch on the system board is set according
to setting 4.
Part number 541566931002/204204-001 corresponds to the 13.3-inch,
TFT display assembly. If this is the part number on the label, make sure
the display DIP switch on the system board is set according to setting
5.
➋
.
.
➌
➊
Figure 5-28. Setting the Display DIP Switches
3. After the DIP switch settings have been verified, reassemble the
computer.
5-30 Removal and Replacement Procedures
5.18 Speaker Housing
Speaker Housing
Spare Part Numbers
Speaker housing (spared in Plastics Kit)176048-001
I/O cover (spared in Plastics Kit)176048-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■
Top cover (Section 5.10)
■
Keyboard (Section 5.13)
■
EMI shield (Section 5.14)
■
Display assembly (Section 5.17)
2. Position the computer so the rear panel faces forward.
3. Remove the screw securing the I/O cover to the speaker housing
(Figure 5-29).
4. Flex the middle of the I/O cover away from the computer
Figure 5-29. Removing the I/O Cover
5. Remove the I/O cover.
➋.
➊
Removal and Replacement Procedures5-31
6. Remove the five screws securing the speaker housing to the base
assembly ➊
(Figure 5-30).
7. Remove the speaker housing
Figure 5-30. Removing the Speaker Housing
Reverse the removal procedure to replace the speaker housing.
➋
.
5-32 Removal and Replacement Procedures
5.19 System Board
System Board
Spare Part Numbers
64 MB SDRAM (used only with config. codes
beginning with “FQ5” and “FQ6”)
64 MB SDRAM (used only with config. codes
“FQ45”, “FQ47”, and “FQ48”)
64 MB SDRAM (used only with config. codes
“FFG1” through “FFG4”)
64 MB SDRAM (used only with config. codes
“FFF5” and “FFF6”)
32 MB SDRAM (used only with config. codes
“FQ41” through “FQ44”)
32 MB SDRAM (used only with config. codes
“FFF1” through “FFF4)
RJ11 cover (spared with Plastics Kit)176048-001
PC Card door (spared with Plastics Kit)176048-001
IMPORTANT: When replacing the system board, it is imperative that the
DIP switches be set correctly. Refer to Section 5.17 for information on
setting the display DIP switches.
207657-001
207656-001
189047-001
176035-001
207655-001
176034-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■
Top cover (Section 5.10)
■
Hard drive (Section 5.11)
■
RTC battery (Section 5.12)
■
Keyboard (Section 5.13)
■
EMI shield (Section 5.14)
■
TouchPad (Section 5.15)
■
Speakers (Section 5.16)
■
Display assembly (Section 5.17)
■
Speaker housing (Section 5.18)
2. Turn the computer bottom side up with the rear panel
facing forward.
Removal and Replacement Procedures5-33
3. Remove the two screws securing the system board to the
base assembly (Figure 5-31).
Figure 5-31. Removing the System Board Screws
4. Turn the computer top side up with the front facing forward.
5-34 Removal and Replacement Procedures
5. If installed, remove the RJ11 cover from the left side of the
computer ➊
6. Disconnect the diskette drive LIF (low insertion force) cable from
the system board
(Figure 5-32).
➋
.
7. Remove the system board from the base assembly
Figure 5-32. Removing the System Board
IMPORTANT: When installing the system board, make sure the diskette
drive cable does not get trapped underneath the system board.
➌
.
Removal and Replacement Procedures5-35
If necessary, remove the PC Card door by partially opening the door ➊,
flexing the middle of the door away from the computer ➋, and removing
the door (Figure 5-33).
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■
Top cover (Section 5.10)
■
Hard drive (Section 5.11)
■
RTC battery (Section 5.12)
■
Keyboard (Section 5.13)
■
EMI shield (Section 5.14)
■
TouchPad (Section 5.15)
■
Speakers (Section 5.16)
■
Display assembly (Section 5.17)
■
Speaker housing (Section 5.18)
■
System board (Section 5.19)
Removal and Replacement Procedures5-37
2. Lift the back edge of the diskette drive ➊ and swing it up and
toward the front of the base assembly ➋
(Figure 5-34).
Figure 5-34. Removing the Diskette Drive
3. Remove the diskette drive.
5-38 Removal and Replacement Procedures
If necessary, remove the diskette drive cable by releasing the ZIF
connector ➊
cable
Figure 5-35. Disconnecting the Diskette Drive Cable
to which the cable is attached and disconnecting the
➋
(Figure 5-35).
Removal and Replacement Procedures5-39
When installing the diskette drive, first insert the front of the drive
through the opening in the base assembly ➊
the drive into the base assembly
back of the drive fits inside the diskette drive shield (Figure 5-36).
Figure 5-36. Installing the Diskette Drive
➋
. Make sure the FPC cable ➌ on the
, then lower the back edge of
5-40 Removal and Replacement Procedures
appendix
A
CONNECTOR PIN ASSIGNMENTS
Table A-1
RJ-11
ConnectorPinSignal
1
1
7
3
2
8
654
2
3
4
5
6
7
8
NC_J3A
NC_J3B
TIP
RING
NC_J3C
NC_J3D
Unused
Unused
Table A-2
Serial Connector
13
PinSignalPinSignal
1Carrier detect6Data set ready
2Receive data7Ready to send
3Transmit data8Clear to send
4Data terminal ready9Ring indicator
5Ground
49852
76
Connector Pin AssignmentsA-1
Table A-3
Microphone Jack
ConnectorPinSignal
1
1
2
2
Audio in
Ground
Table A-4
Stereo Speaker/Headphone Jack
ConnectorPinSignal
1
1
2
2
Audio out
Ground
Table A-5
Stereo Line-in Jack
ConnectorPinSignal
1
1
2
2
Audio in
Ground
A-2Connector Pin Assignments
Table A-6
Parallel Connector
5678910111213
1820192122232524
15161714
PinSignalPinSignal
1Strobe14Auto linefeed
2Data bit 015Error
3Data bit 116Initialize printer
4Data bit 217Select in
5Data bit 318Ground
6Data bit 419Ground
7Data bit 520Ground
8Data bit 621Ground
9Data bit 722Ground
10Acknowledge23Ground
11Busy24Ground
12Paper end25Ground
13Select
1234
Connector Pin AssignmentsA-3
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