HP 1000C User Manual

HP DeskJet 1000C

Professional Series

User’s Guide

This User’s Guide with video help is also

available in electronic copy in the Starter CD.

Acknowledgements

ColorSmart and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company.

Microsoft is a U.S. registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Print History

Edition 1 – June 1997

TABLE OF CONTENTS

1 Getting Started

Packing List.......................................................... 1-1

Printer Parts.........................................................1-1

Setting up the Printer..........................................1-2

STEP 1: Installing the Tray............................ 1-2

STEP 2: Connecting the Power Cable.......... 1-2

STEP 3: Connecting the Parallel Cable........1-2

STEP 4: Installing the Print Cartridges ........1-3

STEP 5: Loading Paper .................................1-4

STEP 6: Installing the Printer Software....... 1-5

STEP 7: Align Cartridge and Printer Test.....1-6

2 Getting the Most Out of Your Printer

Changing Print Settings......................................2-1

Using the DJ1000C Toolbox...............................2-1

Printing on Standard-Size Paper........................2-2

Printing on Custom-Size Paper..........................2-2

Printing on Envelopes.........................................2-3

Printing on Labels............................................... 2-3

Printing on Cards ................................................2-4

Printing on Thick (0.3mm) Cards....................... 2-5

Printing on HP Premium Transparencies

and Slides....................................................... 2-5

Printing on HP Premium Paper..........................2-6

Printing With Special Features...........................2-7

HP ZoomSmart Scaling Technology............ 2-7

Printing Booklet .............................................2-7

Printing Billboard........................................... 2-8

Printing Handouts.......................................... 2-8

2-sided Printing.............................................. 2-9

Printing Banner..............................................2-9

Printing Mirror Image.................................. 2-10

Printing in Normal Mode ............................2-10

Printing in DOS Box..........................................2-11

3 Solving Problems

Problem Solving Guidelines ..............................3-1

When the Printer Does Not Print .......................3-1

When the Lights Blink......................................... 3-2

When Paper is Jammed in the Printer ..............3-4

Media does not Feed Through the Printer

Correctly...............................................................3-5

When the Print Quality Is Not Satisfactory....... 3-6

When the Ink Nozzles are Clogged....................3-8

Testing the Printer...............................................3-8

4 Appendices

Customer Support...............................................4-1

Printer Speciﬁcations.......................................... 4-2

Regulatory Notices..............................................4-5

Declaration of Conformity..................................4-7

Hewlett-Packard Limited Warranty Statement. 4-8

Getting Started

PACKING LIST

HP DeskJet 1000C Printer

Power Cord

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DeskJet 1000C

PROFESSIONAL SERIES

User's Guide

Black Print Cartridge

Color Print Cartridge

Printer Software Diskettes

User’s Guide

Output Tray

Starter CD

9 8

PRINTER PARTS

Power Button and Indicator

Resume Button and Indicator

Cartridge Indicator

Paper Width Guide

Alternative Top Media Feed

(Holds up to 10 sheets of paper)

Main Bottom Media Tray (Holds up to 150 sheets paper)

Output Tray (Holds up to 50 sheets of printed paper)

Print Cartridge Latches

Printer Cover

Rear Media Feed (For printing thick paper requiring straight

paper path) Power Socket

Parallel Port

Getting Started 1-1

SETTING UP THE PRINTER

STEP 1

STEP 2

Remove the four tapes securing the printer (one is at the back). Open the top cover and remove the ﬁfth tape and white packing material from the inside of the printer.

STEP 1: Installing the Tray

Align the guides on the output tray with the grooves on the printer.

Push the tray in to lock ﬁrst the left side then the right.

Lower the tray to its horizontal position.

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STEP 2: Connecting the Power Cable

Plug the power connector ﬁrmly into the printer’s power socket.

Plug the power plug into an electrical outlet .

STEP 3

1-2 Getting Started

STEP 3: Connecting the Parallel Cable

Make sure the computer and the printer are turned off.

Connect the printer end of the parallel cable ﬁrmly to the parallel port on the printer.

Snap both clips onto the notches on the connector.

Connect the computer end of the parallel cable to the parallel port on your computer and tighten the screws on the connector.

To locate the parallel port on your computer, refer to your computer user’s guide.

Note:

For best performance, use an IEEE 1284

compliant parallel cable (HP part number C2950A or C2951A) and connect your printer directly to your computer.

STEP 4

STEP 4: Installing the Print Cartridges

Note:

Use only recommended print cartridges (HP

part no. 51645A for black and HP part no. 51641A for color). Both print cartridges are installed in the same manner.

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Press the Power button to turn on the printer.

Open the printer cover. The print cartridge cradle will move to the center of the printer and the cartridge light ﬂashes.

Remove the color print cartridge from its packing box.

Gently remove the tape covering the ink nozzles. Be careful not to touch the ink nozzles or the copper contacts.

Lift up the print cartridge latch.

Insert the print cartridge into the cradle slot and push down the cartridge ﬁrmly.

Push down the latch to secure the print cartridge.

Remove the black print cartridge from its packaging box and repeat steps 4 to 7.

Close the printer cover.

Note:

If you did not install a recommended print

cartridge, or the print cartridge is not properly installed, the print cartridge holder will move back to the loading position, and the Change Cartridge indicator will continue to blink.

Caution:

carefully formulated by Hewlett-Packard to ensure superior print quality and compatibility with your printer. Damage to the printer or the print cartridge resulting from modifying or reﬁlling the print cartridge is not the responsibility of Hewlett-Packard.

The ink in the print cartridge has been

Getting Started 1-3

STEP 5

STEP 5: Loading Paper

The HP DeskJet 1000C printer prints on plain paper and most other types of paper. Most plain paper used for photocopying yields good results. See page

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4-2, “Recommended Printable Weight” for information on other paper types you can use. See also pages 2-2 through 2-4 for information on loading other size paper, envelopes, labels and thick paper.

Main Bottom Media Tray

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Raised the output tray and extend the paper width and length adjusters to the maximum.

Insert up to 3/5 inch (15 mm) stack of paper aligning the right edge of the paper stack against the right side of the In-Tray, print side down. Slide the paper in until it stops.

Slide the paper width and length adjusters in until they press lightly against the paper stack.

Lower the output tray to its horizontal position.

1-4 Getting Started

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Alternative Top Media Feed

Extend the paper width and length adjusters to the maximum.

Insert up to a maximum of 10 sheets of paper aligning the right edge of the paper stack against the right side of the tray, print side down. Slide the paper in until it

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stops.

Slide the paper width adjuster in until it presses lightly against the paper stack.

Note:

You do not need to remove paper from the

main bottom tray when you use the alternative feed. The printer will check for paper feeding from the alternative media feed. If paper is detected, the

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printer will pick paper from there without checking the main tray.

STEP 6: Installing the Printer Software

Before you can use the printer, you must install the printer software. To install the printer software, you need at least 8 Mb of RAM and Microsoft Windows

3.1x or 95 installed in your computer. Please refer to page 4-2, “Hardware Compatibility” for hardware requirements.

From Starter CD-ROM in Windows 3.1

Start

Microsoft Windows

no other

Windows

running.

Put the Choose

Starter CD

File

in the

window menu.

Choose At the

Run

from the

Command Line

e:\install

depending on which

represents your CD-ROM drive.

Click on the OK button. Follow the instructions that appear on the

screen to complete the installation of the CD.

Click on the Printer Driver to install your printer driver.

After installation, restart windows.

and make sure

applications are

in your CD-ROM drive .

Program Manager

File

menu.

box, type

d:\install

From Starter CD-ROM in Windows 95

Close all running applications and disable any anti-virus programs.

Put the Starter CD in your CD-ROM drive .

Your computer will recognize the CD and run the setup. If it doesn’t, double click on the CD icon in My Computer.

Follow the instructions that appear on the screen to complete the installation of the CD.

Click on the Printer Driver to install your printer driver.

Follow the instructions. Click Have Disk.

Click Browse and select d:\driver\disk1 for the English driver and d:\fdriver\disk1 for the French driver.

Getting Started 1-5

From Floppy Disks in Windows 3.1

Start Microsoft Windows and make sure no other Windows applications are running.

Choose File in the Program Manager window menu.

Choose Run from the File menu.

Insert Disk 1 into the disk drive A or B of your computer.

At the Command Line box, type a:\setup or b:\setup depending on where you insert

Disk 1.

Click on the OK button.

Follow the instructions that appear on the screen to complete the installation of the printer software.

From Floppy Disks in Windows 95

Turn on the printer before turning on the computer. Windows 95 should recognize the attached printer and walk you through the installation instructions. If a screen with instructions does not appear, do the following:

Close all running applications and disable any anti-virus programs.

Click Start, then click Settings.

Select Printers from the Settings menu.

Double click Add Printer.

Click Next until you see a list of manufacturers and printer models.

Click the Have Disk… button, insert Disk 1 , and follow the instructions on the computer screen.

After installation, restart windows.

1-6 Getting Started

STEP 7: Align Cartridges and Printer Test

You should align the print cartridges whenever a cartridge is installed. This ensures that black and color inks will align when printed together on the same text, line, or graphic.

Run the DJ1000C Toolbox software utility by double clicking on the icon on the desktop or in the program group.

Click the Maintenance tab, and select Align Print Cartridges. Follow the

instructions on the computer screen.

You can select Print a Self-Test from the HP DJ1000C Toolbox to test the printer set-up.

Getting the Most Out of Your Printer

CHANGING PRINT SETTINGS

HP’s Print Settings provide adjustments for every extended printing capability your printer offers.

To change the print settings for the current document, change the print settings from within your software program. This procedure will vary depending on the software program you are using.

. Select either

Setup

. Click

. Change the settings under the Setup,

Printer, Setup, Options

according to the software program you are using and the command you chose in step

. If you click Printer in step 2, you will need

to click

. If you click Setup, you will either see the

HP Print Settings right away, or you will need to click

. If you click Options, you will need to click

Setup

. If you click Properties, you will see the HP

Print Settings right away.

Color, Features or DOS tabs in the HP print settings dialog box.

Print, Print Setup

from the File menu.

Options

, then

Options

Setup

Properties

Printer

USING THE DJ1000C TOOLBOX

The HP DeskJet 1000C Toolbox is a software program that provides a single point of access to the following:

• How Do I?

Tutorials of common printing tasks.

• Troubleshooting

Step-by-step printing problem solutions (dignostic tools help you solve your problems).

• Maintenance

Provides printer status and easy service steps.

• Access HP

Get HP information source.

The Toolbox appears on your Windows desktop every time you restart Windows. You may need to minimize the active window in order to see the icon. Double click on the icon to launch this software.

Getting the Most Out of Your Printer 2-1

PRINTING ON STANDARD-SIZE

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PAPER

US Legal, Executive, Letter, A3, 11”x17”, 13”x19”, B5 and A5 size papers can be printed on the printer. Use the main bottom media tray for paper that you normally use to print on. Use the alternative top media tray (holds up to 10 sheets of paper only) for occasional printing on different size paper.

. Raise the output tray and extend the paper

width and length adjusters to the maximum.

. Insert up to a maximum of 150 sheets of

paper aligning the right edge of the paper stack against the right side of the tray, print side down.

. Slide the paper width and length adjusters

in until they press lightly against the paper stack.

. Lower the output tray to its horizontal

position.

. In HP’s print settings dialog box, click the

Setup

tab and select the correct size in the

Paper Size

. Proceed to print your document.

box.

PRINTING ON CUSTOM-SIZE PAPER

2-2 Getting the Most Out of Your Printer

Custom or odd size papers can be printed on the printer.

. Extend the paper width and length

adjusters to the maximum.

. Insert up to a maximum of 150 sheets of

paper aligning the right edge of the paper stack against the right side of the tray, print side down.

. Slide the paper width and length adjusters

in until they press lightly against the paper stack.

. In HP’s print settings dialog box, click the

Setup

tab and select

Size

box. The Custom Paper Size dialog

Custom

in the

Paper

box appears.

. Under Paper Size, type the values in the

Width and Length boxes, and then click

. Proceed to print your document.

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