Hoover UH72405 Owner's Manual
www.hoover.com
OWNER’S MANUAL
Operating and Servicing Instructions
©2014 Techtronic Floor Care Technology Limited. All rights reserved. #961151938 ID112542-R0
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
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2
CONTENTS
Thank you for choosing a HOOVER® product.
Please enter the complete model and manufacturing code
in the spaces provided.
MODEL
MFG. CODE
Hint: Attach your sales receipt to this owner’s manual.
Verification of date of purchase may be required for
warranty service of your HOOVER
®
product.
Be sure to register your product online at Hoover.com or
call 1-800-944-9200 to register by phone.
1-800-944-9200
Made in China
MANUFACTURING CODE
If you need assistance:
Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
(Label located on bottom of vacuum)
Important Safety Instructions...........................................................................3
Vacuum Assembly .............................................................................................5
Carton Contents .............................................................................................. 5
Attach Handle..................................................................................................5
Attach Dirt Cup................................................................................................5
Position Tools .................................................................................................. 5
How To Use.........................................................................................................6
Vacuum Description ........................................................................................ 6
On-Off Switch ..................................................................................................6
Carry Handle ................................................................................................... 6
Cord Storage...................................................................................................6
Handle Positions ............................................................................................. 7
Hose And Tool Use ............................................................................................ 7
Hose Mode .....................................................................................................7
Handles ........................................................................................................... 8
Select Proper Tool ..........................................................................................8
Stair Cleaning .................................................................................................9
How To Clean Tools ........................................................................................ 9
Maintenance ....................................................................................................... 10
Dirt Cup ...........................................................................................................10
Filters .............................................................................................................. 10-11
Brushroll .......................................................................................................... 12
Belt..................................................................................................................13
Pet Turbo Tool .................................................................................................13
Troubleshooting ................................................................................................14
Service ................................................................................................................ 15
Warranty..............................................................................................................16
3
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on bottom of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use
and before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12 and
under. Close supervision is necessary when used near children. To avoid
injury or damage, keep children away from product, and do not allow children
to place fingers or other objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it
should, has been dropped, damaged, left outdoors, or dropped into water,
take it to a service center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edges or corners. Do not place product on cord. Do
not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage,
and to prevent the cleaner from falling, always place cleaner at bottom of
stairs on floor. Do not place cleaner on stairs or furniture, as it may result in
injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or
fine wood sandings, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use without Dirt Cup and/or Filters in place.
• Unplug before connecting Pet Turbo Tool.
• WARNING: This product contains chemicals known to the State of California
to cause cancer, birth defects or reproductive harm. WASH HANDS
AFTER HANDLING.
4
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Do not use sharp objects to clean out hose as they can cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing
temperatures.
• With brushroll on, do not allow cleaner to sit in one location for an extended
period of time, as damage to floor can result.
WARNING:
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
1. VACUUM ASSEMBLY
5
1.3
A B
1.2
1.4
1.6
1.1
B
ATTACH HANDLE
POSITION TOOLS
A. Handle / Hose Assembly
B. Wand
C. Vacuum Base and Dirt Cup
D. 2-in-1 Combination Tool
E. Pet Turbo Tool*
F. Extended Crevice Tool
G. Pet Upholstery Tool
H. Black Mesh Bag with Logo
Remove all parts from carton
and identify each item shown.
Make sure all parts are located
before disposing of packing
materials.
1.2 Insert handle section into vacuum base.
1.3 To remove handle press button on back of unit
and pull handle out of vacuum base.
ATTACH DIRT CUP
1.4 Place bottom of dirt cup into vacuum body first.
Pivot cup into vacuum.
1.5 For storage mode, push dusting brush all the
way down onto crevice tool.
1.6 Assemble combination tool onto post located
on side of vacuum.
NOTE: On board storage is only available for the
2-in-1 combination tool.
CARTON CONTENTS
C
D F
A
1.5
E*
H
G
6
2.1
The cleaner can be
moved by using the
carry handle (C).
2.3
2. HOW TO USE
CARRY HANDLE
2.4 Wrap cord on cord
hooks for convenient
storage.
Attach the plug end to
the cord.
2.5 Twist upper cord
hook (D) to allow cord
to be released.
CORD STORAGE
2.5
VACUUM DESCRIPTION
Plug cord into electrical
outlet.
To turn vacuum ON,
push ON/OFF switch
(A) once. To turn vacuum OFF, push switch
again.
To turn brushroll ON,
push ON/OFF switch
(B) once. To turn brushroll OFF, push switch
again.
NOTE: Brushroll does
not run with vacuum in
the upright position.
2.2
1. D-Grip Handle
2. Short Handle Release Button
3. Wand
4. Dirt Cup Release Button
5. Carry Handle
6. Dirt Cup
7. Filter made with HEPA media
8. Brushroll Window
9. Hose Port (above floor cleaning)
10. ON/OFF Power Switch
11. Brushroll ON/OFF Switch
12. Cord Clip
13. Hose
14. Wand/Handle Release Button
15. Cord Release
16. Cord
17. 2-in-1 Combination Tool
18. Hose Connector
19. Furniture Guard
20. Rinsable Filter Access
ON-OFF SWITCH
2.4
D
C
1
2
3
4
6
7
8
9
14
12
13
15
16
18
17
20
19
A
B
5
Operate cleaner only at voltage specified on data plate on bottom of cleaner.
This cleaner is intended for household use.
*Available on select models only
11
10
7
HOSE MODE (Above Floor Cleaning)
3.2
3.1
Tools allow for cleaning surfaces above the floor and for reaching hard to clean areas.
The vacuum is ready for tool use when handle is in upright position.
3. HOSE AND TOOL USE
2.6
HANDLE POSITIONS
2.6 The handle of your
cleaner has two
positions: upright for
storage and when
using cleaning tools;
operating position for
general operation on
carpet and floors; hold
nozzle with foot (E)
and pull handle back.
E
Cleaner must be in the upright position.
3.1 Remove the hose connector (A) from storage
position.
3.2 Plug in hose connector by flipping down hose
connector door (B) insert hose connector (A) until it
clicks.
Unplug vacuum before connecting hose, wand or tools.
A
B
A
CAUTION
! !
Hose connector must be removed and placed
back into storage position for general operation
on floors.
WARNING
!
!
Not to be used for grooming a pet.
CAUTION
! !
8
D-Grip Wand/Handle Release D-Grip Handle Release
3.3 3.6
3.8
3.7
3.4
3.5
3.3 Press handle
release button down to
release handle from
unit.
3.6 Push button (A) to
release handle grip.
3.8 Tools can be
attached to short wand
if desired.
3.7 Pull handle up and
out of unit.
3.4 Pull handle up and
out of unit.
3.5 Hold handle wand
by top of grip for easy
reach cleaning. Tools
can be attached to end
of wand if desired.
A
CAUTION
! !
CAUTION
! !
Ensure end hose connector is plugged into
hose port behind unit.
Ensure end hose connector is plugged into
hose port behind unit.
3.9
3.9 Simply push the attachment firmly on the end of
the wand or hose end. To remove tool, twist and pull
apart gently and return to storage.
A. Crevice Tool may be used in tight spaces,
corners and along edges in such places as dresser
drawers, upholstered furniture, stairs and
baseboards.
B. Dusting Brush may be used for furniture, table
tops, books, lamps, lighting fixtures, venetian blinds,
baseboards, shutters, and registers.
C. Push lock button in to release dusting brush and
slide down to revert to crevice mode.
D. Pet Turbo Tool may be used for upholstered
furniture, draperies, mattresses, clothing, and
carpeted stairs. (Tool varies per model*)
SELECT PROPER TOOL
2-in-1 Combination Tool
A B
C
HANDLES
D*
9
3.10 The hose and
tools can be used for
stair cleaning.
STAIR CLEANING
CAUTION
! !
Use extra care when cleaning on stairs. To
avoid personal injury or damage, and to
prevent the cleaner from falling, always place
cleaner at bottom of stairs or on floor. Do not
place cleaner on stairs or furniture, as it may
result in injury or damage. When using tools,
always ensure handle is in upright position.
To clean Hose and Air-Powered Hand Tool, wipe
with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water
with a mild detergent. Rinse and air dry 24 hours
before using.
HOW TO CLEAN TOOLS
10
DIRT CUP: How to Empty
4.2 Press dirt cup release button and pivot cup out.
4.3 Hold dirt cup over trash receptacle, push dirt cup
door release lever (A) to open dirt cup door (B).
Close dirt cup door (B). Press firmly to secure.
4.4 Place bottom of dirt cup into vacuum body
first. Pivot dirt cup into vacuum. Press down on the
dirt cup release button to secure into place.
4.2
4.1 Empty the dirt cup before the dirt cup reaches
the max line (A). Place the vacuum in the upright
position before removing the dirt cup.
DIRT CUP: When to Empty
To reduce the risk of personal injury - Unplug
before cleaning or servicing. Do not use
vacuum without dirt cup or filters in place.
Very fine materials, such as face powder or
cornstarch, may seal the filter and cause a
reduction in performance. When using the
vacuum for this type of dust, empty the cup and
clean the filters often.
4.1
A
4. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum will ensure
continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to a service center prior to continuing use.
4.3
A
B
4.4
4.5
To maintain optimal performance, filters should be
cleaned every two months under normal use.
FILTERS: When to Clean
4.6
Allow filter to dry completely before replacing.
Dry filter on edge so air circulates on both sides
of filter. This may take up to 24 hours.
When used and maintained properly, your Rinsable
Filter should not need replacement within the
warranty period. If desired, additional filter is
available. Ask for Hoover® Part No. 303903001.
Rinsable Filter: What to Buy
Rinsable Filter: How to Clean
Remove dirt cup as described in Fig. 4.2.
4.5 Twist the dirt cup lid to open.
4.6 Remove rinsable filter.
Rinse with water for two minutes or until water
runs clear. Then squeeze out excess water. Allow
24 hours for filter to dry completely.
Replace filter.
Close lid securely by twisting dirt cup lid until it
clicks as shown in Fig. 4.5.
Replace dirt cup as described in Fig 4.4.
WARNING
! !
To reduce the risk of personal injury - Unplug
before cleaning or servicing. Do not use
vacuum without dirt cup or filters in place.
WARNING
! !
11
Filter Made With HEPA Media: How to Clean
4.7 Remove dirt cup.
4.8 Unlock final filter cover by twisting filter
counter-clockwise to remove.
4.9 Lift filter cover from the filter housing.
5.0 Pull filter out and hold over a trash receptacle.
Tap out dirt and debris.
5.1 Replace filter cover by twisting clock-wise
while it snaps in place.
5.2 Filter cover installed correctly when aligned
with motorhousing.
Replace dirt cup on vacuum.
Filter Made With HEPA Media:
What to Buy
When used and maintained properly, your Filter
should not need replacement within the warranty
period. If desired, additional filter is available. Ask
for Hoover
®
Part No. 440003905.
DO NOT RINSE OR WASH THE FILTER
CARTRIDGE.
4.8
4.9
4.7
5.0
5.1
5.2
To reduce the risk of personal injury - Unplug
before cleaning or servicing. Do not use
vacuum without dirt cup or filters in place.
WARNING
! !
12
CYCLONIC FILTER ASSEMBLY: How to Clean
4.11
4.12
Remove dirt cup as described in Fig. 4.5.
4.11 Lift the filter assembly (A) up out of the dirt cup.
4.12 Dirt and debris can be cleaned from the filter
assembly with the dusting/ upholstery tool.
4.13 Place the filter assembly (A) in the dirt cup,
aligning the D-shaped tab on the top of the dirt cup.
Press down firmly to place the filter assembly back
in place. Replace dirt cup lid.
Replace dirt cup as described in Fig. 4.4.
A
A
4.13
BRUSHROLL: How to Clean
4.14 Turn vacuum over so bottom side is facing up.
Remove any debris and/or hair from brushroll.
For additional maintenance required for belt or
brushroll please contact a HOOVER
®
service provider
at 1-800-944-9200.
4.15 Vacuum is equipped with an automatic
brushroll shut off in event of overload or jam.
4.16 To reset the brushroll, press the ON/OFF
Brushroll switch OFF. Then press the ON/OFF
Brushroll switch again to ON. After resetting the
brushroll may still be blocked. Check for obstructions
in the brushroll area and remove any obstructions.
4.14
4.15
4.16
CAUTION
! !
To reduce the risk of injury from moving parts
- Unplug before servicing.
To reduce the risk of personal injury - Unplug
before cleaning or servicing.
WARNING
! !
13
4.21
BELT
The belt is located under the bottom plate of the
vacuum and should be checked from time to time
to be sure it is in good condition.
When To Replace
Replace belt if it is damaged, cut or broken.
To check the damaged belt, refer to Fig. 4.17 - 4.18.
How To Replace
Place handle in the operating position and turn the
cleaner over so the bottom side is up.
4.17 Remove the 4 screws as shown with a Phillips
screwdriver.
4.18 Lift off bottom plate (A).
4.19 Remove agitator brushroll and used belt.
Discard used belt.
4.20 With the lettering on the outside of the belt and
positioned as shown place belt in belt guide on the
agitator. Should the agitator become dislodged
while replacing the belt, reposition it as shown.
Grasp agitator firmly and fit it into position by first
sliding end opposite of belt into the rectangular slot
on side of cleaner. Pull other side of agitator into
place. Turn the agitator making sure the belt is not
pinched between agitator and agitator shield.
4.21 Place the bottom plate aligning the screw
holes and install the 4 screws as shown.
Belt: What to Buy
Use only genuine
HOOVER® belts with
your vacuum. When
purchasing a new
belt, ask for Belt HOOVER
®
part No.
562535001.
4.19
4.20
4.17
4.18
A
LUBRICATION:
The motor and brushroll are equipped with bearings which contain sufficient lubrication for their lifetime. The
addition of lubricant could cause damage. Do not add lubricant to motor or brushroll.
CAUTION
! !
To reduce the risk of injury from moving parts
- Unplug before servicing.
4.17
4.15
4.15 Turn tool so bottom faces up. Rotate the
latches (A) on either side of tool.
4.16 Remove bottom plate (B).
4.17 Remove any debris and/ or hair from brushroll.
Replace bottom plate by aligning tabs along front
edge of tool. Rotate latches back into locked position.
A
PET TURBO TOOL*:
How to Clean
(Tool varies per model)
4.16
B
CAUTION
! !
To reduce the risk of injury from moving parts Unplug before servicing.
14
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum won’t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. No voltage in wall plug. 2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker. 3. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
4.Thermal Protector activated. 4. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
5. Automatic brushroll shut-off
engaged
5. Press brushroll ON/OFF switch twice.
Vacuum won’t
pick up
or
Low suction
1. Dirt Cup full and/ or clogged. 1. Empty dirt cup - Pg.10.
2. Brushroll and/ or hose
clogged.
2. Check hose. Check brushroll - Pg.7-12.
3. Rinsable filter and/ or filter
made with HEPA media is dirty.
3. Clean rinsable filter and or filter made
with HEPA media - Pg.10-11.
4. Automatic brushroll shut-off
engaged.
4. Press brushroll ON/OFF switch twice.
5. Broken or worn belt. 5. Replace belt - Pg.13.
Dust escaping
from vacuum
1. Dirt cup full. 1. Empty dirt cup - Pg. 10.
2. Dirt cup not installed correctly. 2. Review dirt cup removal & replacement Pg. 10.
3. Hose not installed correctly. 3. Review hose installation - Pg. 7-8.
4. Rinsable and/ or filter made
with HEPA media not installed
completely or missing.
4. Review filter removal and cleaning - Pg.
10-11.
Pet Turbo Tool*
brushroll won’t
turn
1. Too much pressure being
applied to tool.
1. Continue using tool applying light pressure.
2. Blockage. 2. Remove blockage.
3. Low vacuum suction. 3. Check items under “Vacuum won’t pick up
or Low suction.”
Brushroll will
not turn
1. Brushroll switch is off 1.Press the brushroll on/off switch - pg 12
2. Brushroll is clogged. 2. Clear/ remove debris from brushroll - pg
12-13
3. Brushroll does not work. 3. Unplug unit, wait 30 minutes - pg 4
Smoky/burning
smell detected
1. Belt broken or stretched. 1. Replace brushroll belt - Pg. 12-13.
2. Brushroll is clogged. 2. Clear/ remove debris from brushroll - Pg.
12-13.
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to a service center prior to continuing use.
WARNING
! !
To reduce the risk of personal injury - Unplug before cleaning or servicing.
*Available on select models only
15
To obtain approved Hoover
®
service and genuine Hoover® parts, locate the nearest Authorized Hoover
®
Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your vacuum to Hoover
®
, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada,
contact Hoover
®
Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada,
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the bottom of the vacuum.)
Please do not return this product to the store.
6. SERVICE
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty dirt cup.
3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, rinsable filter, and
HEPA filter for any obstructions. Clear obstructions if present.
When cleaner is unplugged and motor has cooled for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner
needs servicing.
NOTICE
! !
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