OWNER'SMANUAL
Operatingand Servicing Instructions
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hoover.com
WindTunnelMAX
Multi-Cyclonic
IMPORTANT:READCAREFULLYBEFOREASSEMBLYANDUSE.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
THIS PRODUCTIS INTENDEDFORHOUSEHOLDUSEONLY.
IF USEDCOMMERCIALLYWARRANTYIS VOID.
@2011 Techtronic Floor Care Technology Limited. All Rights Reserved. #961132001 ID101356-R2
Thankyou for choosing a HOOVER° product.
Please enter the complete model and Manufacturing
Code in the spaces provided.
MODEL
MFG. CODE
Hint: Attach your sales receipt to this owner's manual.
Verification of date of purchase may be required for
warranty service of your HOOVER ® product.
Be sure to register your product online at Hoover.com or
call 1-800-944-9200 to register by phone. Visit Hoover.com
for additional video instructions for assembly and
maintenance.
Important Safety Instructions .................................................................................... 3
Vacuum Assembly ...................................................................................................... 5
Carton Contents ...................................................................................................... 5
Attach Handle .......................................................................................................... 5
Attach Dirt Cup ........................................................................................................ 5
Position Tools .......................................................................................................... 5
How To Use ................................................................................................................. 6
Vacuum Description ................................................................................................. 6
On-Off Switch .......................................................................................................... 6
Suction Only Mode/Brushroll Shut-Off .................................................................... 6
Cord Rewind and Storage ....................................................................................... 6
Folding Handle ........................................................................................................ 7
Transporting Cleaner ............................................................................................... 7
Handle Positions ...................................................................................................... 7
Carpet Height Adjustment ........................................................................................ 7
Tools .......................................................................................................................... 8
Select Proper Tool ................................................................................................... 8
Removing Hose ....................................................................................................... 8
Attach Wand And Tools ........................................................................................... 8
How To Clean Tools ................................................................................................. 8
Stair Cleaning .......................................................................................................... 9
Maintenance ................................................................................................................ 10
Dirt Cup ................................................................................................................... 10
Filters ....................................................................................................................... 11
Brushroll .................................................................................................................. 12
Hose ........................................................................................................................ 13
Air-Powered Hand Tool ........................................................................................... 13
Headlight ................................................................................................................. 13
Belt .......................................................................................................................... 14
Troubleshooting ......................................................................................................... 15
Service ......................................................................................................................... 16
Warranty ...................................................................................................................... 17
Techt_onic Floor Care Technology Limited t
VACUUM CLliAUEU! ASPIP.ATEU P./ASPIRADORA
MODEL/MODELE/MOOELO
M,U.cou,_ o®'I
Distributed_y NO ES. I,¢. Glenwt_w OH 44139
,............N J
MANUFACTURINGCODE
Label located on back of vacuum)
If you need assistance:
Visit our website at hoover.com. Follow the authorized dealer Iocator link to find the Hoover ® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover _ authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE,
2
IMPORTANTSAFETYINSTRUCTIONS
SAVETHESEINSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING:TOREDUCETHERISKOFFIRE,
ELECTRICSHOCKORINJURY:
• Fullyassemble before operating.
• Operatevacuum only at voltage specified on data label on back of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and
before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Donot allow to be used asa toy. Not intended for useby children age 12 and under.
Closesupervision is necessarywhen used near children. To avoid injury or damage,
keepchildren away from product, and do notallow children to place fingers or other
objects into any openings.
• Use only as described in this manual. Use only manufacturer's recommended
attachments and products.
• Do not use with damagedcord or plug. Ifappliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
• Donot pull or carry bycord, usecord as a handle,close a dooron cord,or pull cord
around sharp edgesor corners. Donot place product on cord. Do not run appliance
over cord. Keepcord away from heatedsurfaces.
• Do not unplug by pulling oncord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliancewith wet hands.
• Donot putany object intoopenings. Donot use with anyopening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts.
• Turn off all controls before unplugging.
• Useextra care when cleaning on stairs. Toavoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs on floor.
Do not place cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine
wood sandings, or use in areaswhere they may be present.
• Holdplugwhen rewinding ontocord reel. Donotallow plug to whip when rewinding.
• Unplug before connecting Air-Powered Hand Tool.
• Donot pick up anything that is burning or smoking, suchas cigarettes, matches, or
hot ashes.
• Do not use without Dirt Cup and/or Filters in place.
• WARNING:This product containschemicals known to the State ofCaliforniatocause
cancer, birth defects orreproductive harm. WASHHANDSAFTERHANDLING,
CAUTION:TOREDUCETHERISKOFDAMAGE:
• Avoidpicking up hard,sharp objectswith this product,asthey maycausedamage.
• Store in a dry place. Do not expose machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can cause damage.
• Withbrushroll on, do not allow cleaner to sit in one location for an extendedperiod
of time, as damage to floor can result.
WARNING:
• To reduce the risk of electric shock, this appliance has a polarizedplug (one blade
is wider than the other). This plug will fit in a polarizedoutlet only one way. Ifthe
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrican to install the proper outlet. Donot change the plug in any way.
CARTONCONTENTS
A, Handle*
B. Vacuum Base
C. Air-Powered Hand Tool*
D. Air-Powered Hand Tool Clip*
E. Crevice Tool
R Dusting/Upholstery Tool*
G. Telescoping Wand
H. Screw (for assembly)
I. Dirt Cup
*Varies per model
Remove all parts from carton
and identify each item shown.
Make sure all parts are located
before disposing of packing
materials.
Additional parts may be ordered at
Hoover.com or call 1-800-944-9200.
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ATTACHHANDLE
(varies per model)
Note: Remove the screw located in the vacuum
base and set aside until instruction 1.3
1.2 Insert handle section into vacuum base. Push
down firmly.
1.3 Using a Phillips screwdriver, fasten (1) screw
behind handle into vacuum base.
B C G
D
H
ATTACHDIRT CUP
1.4 Place bottom of dirt cup into vacuum body first.
Pivot cup into vacuum. Dirt cup is secure when you
hear a click.
POSITION TOOLS (varies per model)
1.5 Secure Air-Powered Hand Tool Clip (A) over
ridges on side of handle. Attach bottom of Air-
Powered Hand Tool and pivot into clip until secure.
1.6 Place Crevice Tool into Wand and slide into
tool storage area on left back side (B) of vacuum
and place Upholstery Tool on right back side (C) of
vacuum as shown.
A
Actual model may vary from images shown.
VACUUM DESCRIPTION
1. Handle**
2. ON/OFF Switch
3. Dirt Cup Release Button
4. Carry Handle
5. Dirt Cup
6. Stair Cleaning Handle
7. Headlight*
8. Height Adjustment
9. Furniture Guard
10. Brushroll On/Off Pedal*
(Suction Only Mode)
11. Cord Rewind Pedal*
12. Filter made with HEPA media
and Carbon Filter* Access
13. Rinsable Filter Access
14. System Check indicator
15. Air-Powered Hand Tool **
16. Crevice Tool (inside wand)
17. Telescoping Wand
18. Hose
19. Handle Release Pedal
20. Hose Tube
21. Hose Release Button
22. Dusting/Upholstery Tool**
15
3
4
6\
*Available on select models only
**Varies per model
18
19
1
20
ON-OFFSWITCH
2.2 Plug cord into
electrical outlet.
To turn vacuum ON,
push ON/OFF switch
once.
To turn vacuum OFF,
push switch again.
SUCTION ONLYMODE/BRUSHROLL SHUT-OFF
for bare floors and very high pile carpet
CORD REWIND AND STORAGE
To return cord for storage, unplug from wall.
2.4 Grasp the end of the plug and pull to release cord from cord reel until red tape
is reached.
To return cord for storage, hold plug and press down Cord Release Pedal (A) on side
of cord reel. Hold plug when rewinding onto cord reel. Do not allow plug to whip
when rewinding.
When pulling on the cord, yellow tape will identify when the cord is almost fully
A
extended. When red tape is visible on the cord, the cord has reached its allowable
Actual model may vary from images shown.
extended length. Do not pull the cord out any further.
2.3 For optimal cleaning performance on bare floors
and carpet with pile deeper than 1", brushroll should
be turned off.
The vacuum is shipped with the brushroll in the ON
position. To turn brushroll OFF for Suction Only
Mode, step on pedal (A).
• IMPORTANT•
Pedal (A) is inactive when the cleaner is in the
upright position.
,CAUTIONA
Brushroll should be in off position for cleaning of
high pile carpet deeper than 1".
• IMPORTANT•
6
FOLDING HANDLE fo_storage.
(Available on select models only)
2.5 Press Handle
Release (A) to fold the /
handle to storage posi- =
tion.
J
HANDLE POSITIONS
2.7 The handle of your
cleaner has two
positions: 1) Upright for
storage and when using
cleaning tools. 2)
Operating position for
general operation on
carpets and floors.
Step on handle release
pedal to lower handle.
CARPETHEIGHT ADJUSTMENT
va=z
o o o÷
TRANSPORTING CLEANER
2.6 To move your
cleaner from room to
room, put handle in
upright position, tilt
cleaner back on rear
wheels and push
forward.
2.8 To adjust height setting, PUSH DOWN and
TURN knob (A) to desired height setting.
For maximum cleaning performance, the following
carpet height settings are recommended:
• Lowest setting (1): for bare floors.
• Low setting (2): for all types of carpet.
• Higher settings: for very deep pile carpet,
where easier pushing effort is desired, while
maintaining good cleaning performance.
• IMPORTANT.
If the vacuum is difficult to push, push down and
turn knob to the next higher setting.
7 Actual model may vary from images shown.
Tools allow for cleaning surfaces above the floor and for reaching hard to clean areas.
The vacuum is ready for tool use when handle is in upright position.
SELECTPROPER TOOL
(Tools may vary per model)
m
c] Z D c
_.-------_ D
REMOVING HOSE
3.2 When using cleaning
tools, place cleaner
handle in the upright
position. The agitator
brushroll will not rotate
when the cleaner is in
the upright position.
To remove hose for tool
use, press the hose
release button and pull
hose end out.
To lock back into place,
push hose into hose
tube until you hear a
click.
A CAUTIONA
To reduce the risk of personal injury from moving
parts, unplug vacuum before servicing.
A. Use Dusting/ Upholstery Tool to clean
upholstered furniture, draperies, mattresses,
clothing, and carpeted stairs. (Tool varies per
model)
B. Air-Powered Hand Tool may be used for
upholstered furniture, draperies, mattresses,
clothing, and carpeted stairs. (Tool varies per
model)
C. Telescoping Wand is used to give extra length
to your hose. Use it with any of the above tools.
D. Crevice Tool may be used in tight spaces,
corners and along edges in such places as
dresser drawers, upholstered furniture, stairs and
baseboards.
ATTACHWAND AND TOOLS
(Tools may vary per model)
3.3 Attach tool or wand
to the hose (A).
Attach tool to wand (B)
A by pushing it firmly onto
the wand.
Twist wand or tool
slightly to tighten or
loosen the connection.
To extend wand, twist
counter-clockwise to
the unlocked position,
extend wand & twist
clockwise until tight.
Reverse to collapse.
A WARNINGA
Unplug vacuum before connecting Air-
Powered Hand Tool.
HOW TO CLEANTOOLS
To clean Hose and Air-Powered Hand Tool, wipe
with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water
with a mild detergent. Rinse and air dry 24 hours
before using.
8 Actual model may vary from images shown.
STAIR CLEANING
3.4 Lift vacuum by Stair Cleaning Handle and
position on stairs. Clean forward to back. Never
leave the vacuum standing on stairs when not
cleaning.
3.5 Use the Hose and Air-Powered Hand Tool
(Tool varies per model) for stair cleaning. When using
tools, always ensure handle is in upright position.
,& CAUTIONA
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner
from falling, always place cleaner at bottom of stairs on floor. Do not place cleaner on stairs or furniture,
as it may result in injury or damage. When using tools, always ensure handle is in upright position.
9 Actual model may vary from images shown.
Familiarize yourself with these home maintenance tasks as proper use and
care of your vacuum will ensure continued cleaning effectiveness.
4.1 The System Check Indicator located at (A), alerts you to possible system
performance issues.
PROBLEM POSSIBLECAUSE POSSIBLESOLUTION
If System Check
Indicator is red:
2. Dirt cup is full and/or clogged. 2. Empty dirt cup - reference pg, 11
Any other servicing should be done by an authorized service representative.
,A NOTICEA,
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty dirt cup.
3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, rinsable filter, and
HEPA filter for any obstructions. Clear obstructions if present.
4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner
needs servicing.
DIRT CUP
When to Empty
4.2 To maintain optimal performance, empty the dirt cup before the dirt cup
reaches the max line (A). Place the vacuum in the upright position before
removing the dirt cup.
A, CAUTIONA
To reduce the risk of personal injury - unplug vacuum before servicing.
Do not use vacuum without dirt cup or filters in place.
Very fine materials, such as face powder or cornstarch, may seal the filter
and cause a reduction in performance. When using the vacuum for this
type of dust, empty the cup and clean the filters often.
Actual model may vary from images shown. 10
Howto Empty
4.3 Press dirt cup
release button (A) and
pivot cup out.
4.4 Hold dirt cup over
trash receptacle, push
dirt cup door release
lever (B) to open dirt
cup door (C).
Close dirt cup door (C).
Press firmly to secure
at front (D).
4.5 Place bottom of dirt cup into vacuum body first. Pivot dirt cup into vacuum
body and press firmly until it locks into place.
FILTERS: Whento Clean
To maintain optimal performance, filters should
be cleaned at least every two months under
normal use.
RinsableFilter: Howto Clean
Remove dirt cup as described in Fig. 4.3.
4.6 Pull up on dirt cup latch to open.
4.7 Pull on filter by the pocket to remove rinsable filter.
Hold filter under running water for at least two
minutes to remove dirt and debris. Squeeze filter
twice while underwater. Remove from water and
squeeze a final time to remove excess water.
A CAUTIONA
To reduce the risk of personal injury - unplug
vacuum before servicing. Do not use vacuum
without dirt cup or filters in place.
• IMPORTANT-
Allow filter to dry completely before replacing.
Dry filter on edge so air circulates on both sides
of filter. This may take up to 48 hours.
Replace filter with pocket and graphics facing up.
Close lid securely by pushing until it clicks.
Replace dirt cup as described in Fig 4.5.
FilterMadeWithHEPAMedia:Howto Clean
4.8 With fingers in slots, pull filter frame (A) "" CAUTION--"
straight out. Hold filter over a trash receptacle To reduce the risk of personal injury - unplug
and tap out dirt and debris, vacuum before servicing. Do not use vacuum
Slide back into position on vacuum.
DO NOT RINSE OR WASH THE FILTER MADE WITH HEPA MEDIA.
• IMPORTANT• I
without dirt cup or filters in place.
11 Actual model may vary from images shown.