®
USER
INSTRUCTIONS
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IMPORTANT SAFETY REMINDERS
User manual - This cleaner should only be
used for its intended purpose as described in
these instructions. Ensure that these are fully
understood before operating this appliance.
Only use attachments recommended or
supplied by Hoover.
When using cleaning tools, ensure that the
cleaner is kept in the upright (parked)
position. This will avoid possible damage to
the carpet or floor covering. When cleaning
stairs, DO NOT position the cleaner above
you.
STATIC ELECTRICITY. Some carpets can
cause a small build up of static electricity. Any
static discharge is not hazardous to health.
DO NOT use your cleaner out of doors,
on any wet surface or for wet pick up.
Keep hands, feet, loose clothing and hair
away from rotating brushes.
DO NOT pick up hard or sharp objects,
matches, hot ashes, cigarette ends or other
similar items.
DO NOT pick up flammable liquids such as
cleaning fluids, petrol, etc or their vapours.
Aerosol sprays may be flammable. DO
NOT spray near cleaner.
SUPPLY CORD. DO NOT run over the
supply cord when using your cleaner or
remove the plug by pulling on the supply
cord.
FAULTS. DO NOT continue to use your
cleaner if it appears to be faulty. If the supply
cord is damaged stop using the cleaner
IMMEDIATELY. The supply cord must be
replaced by an authorised Hoover service
engineer to avoid a safety hazard.
AFTER USE. Switch the cleaner off and
remove the plug from the electricity supply.
Always switch off and remove the plug before
cleaning the appliance or attempting any
maintenance task.
Safety with children, elderly or the infirm:
Do not let children play with the appliance or
its controls. Please supervise the use of the
appliance by older children, the elderly or the
infirm.
HOOVER SERVICE. To ensure the continued
safe and efficient operation of this appliance
we recommend that any ser vicing or repairs
are only carried out by an authorised Hoover
service engineer.
Congratulations on the purchase of your
new Hoover Globe.
This highly advanced machine - with new
Airvolution technology unique to Hoover makes cleaning easier and more efficient.
Please take the time to read this manual
carefully.
You’ll then be ready to make the most of
the special features only the new Hoover
Globe can offer!
WARNING!
ELECTRICITY CAN BE
EXTREMELY DANGEROUS
In the unlikely event that any item is missing or you experience any problems with the product
DO NOT TAKE IT BACK TO THE SHOP
Please contact the Hoover customer helpline:
This appliance is double-insulated and must not
be earthed.
The plug is fitted with a 13 amp fuse.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Should any faults occur with your cleaner during the first 12 months, contact the Hoover Customer
Helpline on the number above.
If you are having difficulty in obtaining filters or any other accessories for your cleaner, contact the
Hoover Customer helpline or order online at www.hooverspares.com
IMPORTANT:The wires in the mains lead are
coloured in accordance with the following
code:
Blue - NEUTRAL
Brown - LIVE
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GETTING TO KNOW YOUR CLEANER
Globe
The ultra agile
way to clean
all surfaces.
When first unpacking your
cleaner please check all items
are included:
Cleaner body
Cleaner foot
Removable Handle / Crevice tool
Dusting Brush
Hose
Pet Hair Remover Turbo Brush*
Parquet Caresse Nozzle & Tube*
Multi-Function Tool*
(*Certain models only)
TURBO BRUSH
STORED ON BOARD
CARRY HANDLE
BIN
RELEASE
HANDLE
DUST BIN
EXHAUST
FILTER
PARQUET CARESSE
NOZZLE*
PET HAIR REMOVER
TURBO BRUSH*
REMOVABLE HANDLE
/ CREVICE TOOL
ON/OFF BUTTON
CORD
STORAGE
HOOKS
UPRIGHT LOCK
RELEASE PEDAL
MULTI-FUNCTION
TOOL*
(*Certain models only)
HANDLE RELEASE
BUTTON
PRE MOTOR FILTER
ACCESS BUTTON
DUSTING BRUSH
FLEXIBLE HOSE
If any parts are missing, call the
Hoover helpline on
CARPET CARE
CONTROL SELECTOR
08444 995 599
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PREPARING YOUR CLEANER
Remove the accessories from the
1
main packaging. You should nd the
following:
Removable Handle / Crevice Tool
Dusting Brush
Hose
Pet Hair Remover Turbo Nozzle*
Parquet Caresse Nozzle & Tube*
Multi-Function Tool*
* Certain Models only
Ensuring the cable is not trapped,
4
assemble the main body to the foot of
the cleaner.
Take the foot of the cleaner and press
2
the upright lock release pedal. Lower
the neck to the oor.
Ensure both halves of the neck are
5
pushed together and the locking clips
are fully engaged.
Insert the internal power plug on the main
3
body into the YELLOW socket located in
the neck of the cleaner.
Attach the connector hose to the foot of
6
the cleaner.
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PREPARING YOUR CLEANER
Position the cleaner in the upright
7
position. Then attach the other end of
the connector hose to the main body of
the cleaner.
Secure the dusting brush onto the dusting
brush post.
Position the hose in the hose cradle and
8
clip it in place.
Secure the turbo brush* onto the
11
separator lid.
(Certain models only)
Position the handle at the top of the
9
main body. Depress the handle release
button and slide the handle down until it
clicks into place.
IMPORTANT: If you need to access the
1210
internal electric power connector press
the upright lock release pedal and lower
the main body to the oor. Release the
locking clips for access.
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UPRIGHT LOCK RELEASE
CARPET CARE CONTROL SELECTOR
ACTIVE STEERING
Unlock the cleaner by pressing the upright lock pedal
at the rear of the cleaner with your foot.
After use return the cleaner to the upright lock position.
You will hear an audible click once locked in place.
POWER SWITCH
To switch the cleaner on or off, press the power switch
on the main body of the cleaner.
The carpet care control selector raises and lowers the
height of the cleaner.
Ensure that the cleaner is in an upright (parked)
position before selection.
Slide the knob to position best suited to depth of carpet
pile.
Try various settings until you get the best results for
your carpet.
NOTE: Using this cleaner for loop carpets or carpets
with pile greater than 30mm is not recommended.
Please consult the oorcare/carpet manufacturer’s
recommended cleaning instruction before vacuuming.
!
IMPORTANT! When cleaning hard floors
such as vinyl or linoleum, move the selector
knob to the LONG PILE position. Failure to
do so may cause damage to the floor
!
surface.
The cleaner comes with a unique steering function
that allows you to easily manoeuvre the machine.
Particularly benecial for cleaning in awkward or
conned spaces.
Twist the cleaner in the direction you wish to turn.
CORD STORAGE
Turn the cleaner off and remove the plug. Wind the
cord around the cord storage hooks.
Rotate the storage hooks to quickly release the full
length of the power cord.
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HANDLE RELEASE
To clean with accessories, release the handle
1
from the main body of the cleaner by pressing
the handle release button on the rear of the
cleaner and pull upwards.
Remove the hose from the foot of the cleaner
2
and insert into the removable handle / Crevice
tool.
CLEANING TOOLS
The following accessories are available with the product:
Dusting Brush
Pet Hair Remover Turbo Brush*
Parquet Caresse Nozzle & Tube*
Multi-Function Tool*
(*certain models only)
All accessories can t directly onto the removable handle / crevice tool or on to the hose. Combine accessories
depending on use.
.
!
IMPORTANT! When using cleaning tools, the cleaner must be kept in the upright position,
particularly when cleaning stairs.
!
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CLEANING THE STAIRS
HANDLE PARK
It is dangerous to place the cleaner above you when
cleaning stairs. Place the cleaner against the bottom
step.
ALWAYS work with the cleaner below you.
For more efcient storage, press the handle
release button on the rear of the product and push
downwards.
!
IMPORTANT! Extra care must be taken when
using the hose on the stairs. If the hose
becomes blocked it can exert a strong pull in
!
the direction of the cleaner.
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EMPTYING THE DUST BIN
ALLERGY AND ASTHMA SUFFERERS
Lift the bin release latch and remove the dust
1
bin from the cleaner.
Hold the container using the carry handle
2
over the bin and press the bin empty button.
The dust container door will automatically
open.
When emptying any vacuum cleaner it is difcult to
avoid exposure to dust. To minimize this risk, please
follow these instructions:
Wrap the lower bin in a plastic bag and close
1
the bag tightly around the dust container
before emptying.
Press the bin empty button to empty the dust
2
2
into the plastic bag. Close the bag quickly
and dispose of it immediately.
Once emptied, gently tap or shake the container
3
to release any excess dust.
!
IMPORTANT! Do not ll above the max
level mark shown on the bin.
!
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CLEANING THE PRE MOTOR FILTERS
!
IMPORTANT! For optimum performance,
always keep your lters clean.
!
CLEANING THE EXHAUST FILTER
Lift the bin release latch and
1
remove the dust bin from the
cleaner.
Remove the turbo tool from the
top cover of the cleaner.
Separate the exible HEPA
4
lter pad from the lter frame by
pulling the tab or pushing from
underneath.
Gently tap the exible HEPA
lter pad against the side of a
bin to release excess dust.
Place the bin on a at surface
2
and lift latch to access the lter.
Wash the exible HEPA lter pad
thoroughly under hand warm
water, gently squeezing the pad
until the water runs clean.
Remove excess water by
squeezing and leave to dry for
24 hours.
DO NOT USE HOT WATER
OR DETERGENTS.
Remove the BLUE lter pack
3
(containing the exible HEPA
lter pad).
When completely dry
65
reassemble and refit filters
to cleaner.
Lift the tab on the exhaust lter cover grille and
1
remove from the cleaner.
2
Wash the exhaust lter under hand warm water
until the water runs clean. Remove excess water
by shaking and leave to dry for 24 hours.
Refit filter only when completely dry.
DO NOT USE HOT WATER OR
DETERGENTS.
!
IMPORTANT! For optimum performance,
always keep your lters clean. We recommend
that the exhaust lter should be washed every
!
3 MONTHS.
!
IMPORTANT! For optimum performance, shake off excess dust from the lters regularly.
We recommend that the exible HEPA lter pad is washed every 3 MONTHS.
!
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CLEANING THE SEPARATION SYSTEM
!
IMPORTANT! For optimum performance,
always keep your separation system clean.
!
Lift the bin release latch and
1
remove the dust bin from the
cleaner.
Remove the turbo tool from the
top cover of the cleaner.
Press the bin empty button to
4
open the bin ap.
Place the bin on a at surface
2
and lift latch to access the lter.
Pull the separation system out
of the bin.
Remove the BLUE lter pack
3
(containing the exible HEPA
lter pad).
Clean the separation system
65
with a dry cloth or dusting
brush, Once clean reassemble
and refit to the cleaner
Unscrew the retaining lock to
3
release the separation system.
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CHANGING THE AGITATOR AND BELT
CLEARING A BLOCKAGE
If your cleaner is not picking up efciently, the belt or brushes (or both) may need replacing, but rst please make
sure you have:
• Emptied the dust container
• Cleaned the lters
• Checked for blockages
1
2
Remove the carpet care control knob.
Turn the cleaner over and remove the
retaining screws attaching the brush
guard to the base.
Turn the cleaner over and remove the hood.
IMPORTANT: Switch the cleaner off and remove the plug from
the electricity supply before dismantling cleaner
!
Hold the brush assembly and stretch the belt until
4
the brush can be slotted back into the cleaner
housing.
Rotate the brush to ensure movement of the belt.
5
IMPORTANT: Switch the cleaner off and remove
the plug from the electricity supply before
!
dismantling cleaner
Check the hose by
removing it from the
handle, stretching it to full
length.
Turn the cleaner over and
rotate the brushes until
they are free to rotate. If
debris can be seen under
the hood remove the
indicated retaining screws
and clear the debris.
Check for a blockage in
the lower hose socket. To
remove the hose pull the
finger tab and pull the hose
upwards. Use a flexible rod
to remove any obstruction.
Open the pet hair or allergen
Remove brush assembly and check for wear
3
on the belt. Loop the new belt around the
motor and brush assembly.
Refit the hood ensuring the lugs along the front
6
are located in the slots on the front edge of the
baseplate. Secure the hood with the retaining
screws. Refit the carpet care control knob.
remover by removing the
retaining screws.
Lift the cover and remove the
blockage.
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Quality & the Environment
Genuine HOOVER Spares
Tel. 08443 712 758
www.hooverspares.com
Always replace parts with genuine Hoover spares. When ordering parts, always
quote your model number.
Hoover Customer Helpline
Should any faults occur with your cleaner during the first 12 months,
contact the Hoover Customer Helpline on the number below.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Hoover have a computerised nationwide service network of over 500 engineers
who will quickly respond to your call and guarantee your repair for 12 months.
USE ONLY HOOVER SPARES
SPARE PARTS CODE
PRE-MOTOR HEPA FILTER PACK S113- 35601263
EXHAUST FILTER T107 - 35601264
BELT V34 - 35601265
AGITATOR Y28 - 35601266
HOSE D134 - 35601267
PET HAIR REMOVER TURBO BRUSH J58 - 35601268
PARQUET CARESSE NOZZLE+CONNECTOR G141PC - 35601269
MULTI-FUNCTION TOOL MFT1 - 35601270
As the owner of a new Hoover product, we would like to tell you more about the high
standards we have set in Quality and the Environment
Quality
BSI ISO 9001
Hoover’s factories have been independently assessed for quality . Our products are
made using a quality system which meets the requirements of ISO 9001
Environment - WEEE Directive
This appliance is marked according to the European Directive 2002/96/
EC on Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this
product.
The symbol on the product indicates that this product may not be treated
as household waste. Instead it shall be handed over to the appliance collection point
for recycling of electrical and electronic equipment.
Disposal must be carried out in accordance with the local environmental regulations
for waste disposal.
For more detailed information about treatment, recovery and recycling of this product,
please contact your local city ofce, your household waste disposal service or the
shop where you purchased the product.
GUARANTEE STATEMENT
The guarantee conditions for this appliance are as defined by our representative
in the country in which it is sold. Details regarding these conditions can be
obtained from the dealer from whom the appliance was purchased. The bill of
sale or receipt must be produced when making any claim under the terms of this
guarantee.
Subject to change without notice.
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User checklist
If your cleaner is not working properly run through the
following checklist.
1. Is there a working electricity supply to the cleaner?
Check with another electrical product.
2. Is the dust bin full or choked with fine dust?
To empty the dust container, see instructions on P9.
3. Is the hose blocked?
To clear a blockage, see instructions on P12.
WARNING
A thermal cut out switches off the cleaner to prevent
overheating if it is used when full or there is a blockage or
dirty filters. If this should happen switch off, unplug and
correct the fault.
It will take approximately 30 minutes for the cut out to
automatically reset.
IMPORTANT
4. Is there a blockage in the cleaner base?
To clear a blockage, see the instruction on P12.
5. Are the filters blocked?
To clean filters, see the instruction on P10.
6. Are the brushes rotating correctly?
To check the brushes, see the instructions on p12.
7. Has the cleaner overheated?
If so, it will take about 30 minutes to reset.
If there is any doubt call the Hoover Customer Helpline 08444 995 599 for
advice. They may be able to assist you over the telephone.
DO NOT RUN OVER THE POWER SUPPLY CORD
AS THIS COULD DAMAGE THE SUPPLY CORD
INSULATION.
DATA
Rated Voltage: 230 - 240 V ~ 50 Hz
CEE Wattage: 900W
Dimensions: 1110 x 308 x 409 mm
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Hoover Limited
Pentrebach
Merthyr Tydfil
Mid Glamorgan
CF48 4TU
HOOVER CUSTOMER HELPINE
08444 995 599
®
© 2011 48008014
Globe manual.indd 15 3/28/2012 3:59:42 PM
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