Hoover 3011 Challenger User Manual

CHALLENGER

Gulper Floor Tool

Cyclonic Bagless Technology

Compact Lightweight Design

Cyclonic Bagless

Vacuum Cleaner

Challenger

3011 Challenger

Congratulations on the purchase of your new HOOVER vacuum cleaner. There are many useful
features built into your vacuum and we recommend that you carefully read this instruction manual
so that you may take best advantage of them.

Features:

1. Hose Inlet

2. Cable Rewind Button

3. On/Off Button

4. Hose

5. Handle

6. Telescopic Tube

7. Gulper Floor Tool

8. Carry Handle

Specifications:

Pmax: 1100W
Dust Capacity: 0.7L
Noise Level: <76dBa
Telescopic Tube: Stainless steel
Power Cable Length: 3.8m
Weight: 4.6kg

1

6

7

4

8

3

2

5

Features

Please contact Hoover Customer Care 1300 360 845,
NZ [phone] to find your local spare parts provider.

Before you Begin

Before you Begin

This cleaner must be operated in accordance with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from household carpets, flooring, walls and fabrics.
This cleaner is not fit to be used as an industrial cleaner hence will void the manufacturer’s warranty
if used inappropriately.

Please read these instructions thoroughly

This will ensure you obtain full benefit from your new cleaner. Keep this Instruction Manual in a handy
place for future reference.

Important

Always switch the cleaner off and remove the plug from the electricity supply before cleaning your
appliance, when not in use, or attempting any maintenance task. The cleaner must only be connected to
an AC supply at the voltage shown on the rating plate. This cleaner should only be used for its intended
purpose as described in these instructions.

Precautionary measures:

1. Do not operate the vacuum cleaner too close to heaters, radiators, and other
hot surfaces.

2. Before inserting the plug into the wall, make sure your hand is dry.

3. Before turning on the vacuum cleaner, remove any large or sharp objects from
the floor or cleaning surface in order to prevent damage to the filter.

4. When you want to pull the plug from the wall, do not use the power cable,
gently pull the plug from the power socket.

5.

If the air inlet, Gulper Floor Tool or telescopic tube are blocked, you should switch
off the cleaner straight away and remove from mains power. First clear the blocked
substance before attempting to start the vacuum cleaner again.

Warning

IMPORTANT! Always switch off the cleaner and remove the plug from the electricity
power supply before cleaning your appliance, when not in use or attempting any
maintenance task. The cleaner must only be connected to an AC power supply at the
voltage shown on the rating label. This cleaner should only be used for its intended
purpose as described in this instruction manual. Never operate the vacuum cleaner
without filters.

When using your vacuum cleaner, basic precautions
should always be observed, including the followings;

1. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they have
been given supervision or instru ction concerning
use of the appliance by a person responsible for
their safety.

2. Children should be supervised to ensure that they

do not play with the appliance.

3. To prevent electrical shock,

do not immerse the

appliance, power cord or power plug into water
or other liquids.

4. To prevent electrical shock,

do not use the

vacuum cleaner outdoors or on wet surfaces.

5. Always check the power cord before use, the
power cord and the plug should be in a good
condition and must not be damaged. If the
power supply cord is damaged or defective, it
must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to
avoid a hazard.

6.

Do not unplug by pulling on the power cord. To

unplug, grasp the plug not the power cord. Use
only Australian and New Zealand electrical safety
approved extension cords.

7. Do not pull or carry the appliance by the power
cable, use the power cable as a handle or pull the
power cable around shaft edges or corners. Avoid
running the appliance over the power cable.

8. Ensure the appliance is switched off before
unplugging.

9. Do not handle or operate the appliance with wet
hands and follow electrical safety precautions at
all times.

10. Extreme caution should be exercised when using
the appliance on stairs.

11. Do not attempt to change th e attachments
while the appliance is plugged in to Mains
power supply. Switch off and remove plug from
Mains power supply. Use only manufacturer’s
recommended accessories.

12. Do not operate the vacuum cleaner too close to
the heaters, radiators and other hot surfaces.

13. Do not use the appliance to pick up flammable
items or combustible liquids (i.e. gasoline, hot
ashes cigarettes, matches, explosive materials
or anything burning) or use in areas where such
substances and items may be present.

14. D o not use the appliance to pick up toxic
materials (i.e. chlorine bleach, ammonia).

Safety Precautions and Warnings

15. Ensure the appliance is disconnected from the
Mains power supply before connecting the hose
to the unit.

16. D o not operate or use the appliance without the
dust bag and/or filters in place.

17. Before vacuuming, remove any large or shaft
objects from the floor or cleaning surface in order
to prevent damage to the filter.

18. If the air inlet, floor head or the telescopic tube
is blocked, switch off the cleaner straight away
and remove from the Mains power. First clear the
blocked object before attempting to start the
cleaner vacuum again.

19. Hold the plug when rewinding onto the cord reel.
To prevent accidental injury do not allow the plug
to whip when rewinding.

20. Do not extend the power cable beyond the
yellow mark.

21. Do no t leave the appliance unattended when it is
connected to a Mains power supply.

22. Before carry out any maintenance service or
cleaning the filters, always switch off the vacuum
cleaner and disconnect the plug from power
supply

23. Keep ends of the hose, telescopic tube and other
openings away from your face and body.

24. Do not use the vacuum cleaner if it is damaged
or breaks down. Check the electrical regularly
for defects. If connection cables, electr ical
hoses, electrical contacts and electric tubes are
damaged, have them replace immediately.

25. Never clean the vacuum cleaner or any of
the electrical parts, especially the elec trical
connections with water or liquid cleaners.

26. Never attempt to make any modifications
electrically to the vacuum cleaner.

27. Always store the appliance indoors in a cool and
dry pla ce.

28. Do not pickup water dry household use only

29. Damage caused by improper use or by not
observing the inst ructions in this manual will
void warranty.

Instructions for Use

Fixed suction control

1. Insert the power plug into the mains power supply.

2. Press the power on/off button to turn the vacuum cleaner “on”.

3. To rewind the power cable, press the power on/off button to
turn the vacuum cleaner “off”, then the cable rewind button with
one hand and guide the cable with the other hand to ensure
that it does not whip causing damage or injury.

Motor thermostat added
IMPORTANT! This motor is equipped with a motor protective thermostat. If

for some reason the vacuum cleaner should overheat, the thermostat will
automatically turn the unit off. Should this occur unplug the vacuum cleaner
from the mains power supply and turn off switch. Remove dust cup and
empty. Clean the filter. Allow the unit to cool for approximately 1 hour.
To restart, replug into mains power supply and turn switch back on.

Emptying the dust canister

Always operate the cleaner with the dust canister
correctly installed. Ensure the filter is correctly
installed when the cleaner is in use to prevent
any damage to the cleaner.

1. Press the dust bin release button at the
bottom of the handle.

On/O
Switch

Cord
Retract
Button

Before using, unwind a sufficient length of cable and insert the plug into the power socket. A yellow mark
on the power cable shows the ideal cable length. Do not extend the cable beyond the blue mark.

WARNING! Always remove the plug from the power socket before fitting or
removing accessories.

Assembling the vacuum cleaner

Instructions for Use

1. Fitting or removing the hose
a. To fit the hose, insert into the hose inlet at the front of the

cleaner. Press until it clicks into position.

b. To remove the hose, squeeze the end of the hose and

gently pull from the inlet.
2 Fitting the telescopic tube, accessories and Gulper Floor Tool.
a. To fit the telescopic tube to the handle, gently insert the

end of the handle into the top of the telescopic tube.

b. To fit the Gulper Floor Tool to the telescopic tube, gently

insert the telescopic tube into the top of the Gulper Floor
Tool as shown.

Instructions for Use

Maintenance

Cleaning and changing the filters
WARNING! Ensure the cleaner is not connected to the mains power when

performing any maintenance duties.

The air inlet filter should be replaced at least twice a year or when it appears dirty.
Always operate the cleaner with filters installed to prevent motor damage and

maximise performance.

1. Cleaning and changing the air inlet filter
a. Remove the dust canister from the unit.
b. Remove the dust canister filter to clean or replace.

2. Gently remove the dust canister by pulling in an
upwards direction.

3. Suspend the dust canister in an upright position over a
rubbish bin (or location of disposal). Press the locking button
on low end of dust barrel to open base and allow the dust
to fall from the canister.

4. Close the base of dust canister and insert the canister back
into the cleaner.

NOTE: This cleaner has a handle at the top rear of the body,
you can use it to conveniently carry the appliance.

Carry

Handle

Instructions for Use (continued)

3. Changing the air outlet filter
a. Unlock the locking screw with the screw driver or a 20c coin.
b. Remove the air outlet filter to clean or change.

PLEASE NOTE: The sponge filter material in the dust bin will become dusty over time.
This is normal and will not affect the performance of the filter. If the sponge filter is so dusty
that suction does not return to 100%, then remove the filter, rinse under warm water and
allow to dry for 24 hours by airing the sponge filters when completely dry. This should be
done every 3 months or when suction appears to be reduced.

NOTE: The air inlet must be open, free of any obstructions at all times. Otherwise, the
motor will overheat and could become damaged.

Maintenance

2. Cleaning the dust bin
a. Remove the dust canister from the unit
b. Press the knob on low end of dust canister to open the dust canister cover.
c. Remove the central filter to clean.

Maintenance (continued)

Fault Treatment

The cleaner will not turn on.

Check that the power cable is inserted securely; remove from
the power supply and then reinsert into the power supply.

Check that the on/off switch is in the “ON” position.

The vacuum performance is
deteriorating.

Check the appliance to ensure there are no blockages.
Clear any blockages that may be found.
Check that the dust bin filter sponge is not dusty; frequently

clean or replace dust bin and air-outlet HEPA filters.

The cleaner makes an abnormal
sound when switched on.

Turn off the cleaner immediately.
Check the appliance to ensure there are no blockages.
Please clear any blockages that may be found.

Troubleshooting

Problems and solution

If you come across a problem, please use the checklist of troubleshooting tips before ringing
Hoover Customer Care.

Important

All filters should be checked regularly for signs of damage, preferably after each cleaning task. The filters
must be replaced immediately if they become damaged. Always disconnect the vacuum from the
electrical outlet when checking the filters.

Recycling

This product bears the selective sorting symbol for waste electrical and
electronic equipment (WEEE).

This means that this product must be handled pursuant to European Directive 2002/96/EC in order
to be recycled or dismantled to minimize its impact on the environment.

For further information, please contact your local or regional authorities.
Electronic products not included in the selective sorting process are potentially dangerous for the
environment and human heath due to the presence of hazardous substances.

Maintenance

Maintenance

Your Hoover cleaner, in the case of domestic use, has a one
year parts and labour warranty against product defects
and failures when the product is used in accordance with
the terms and conditions of this warranty statement.

This warranty commences from the original date of
purchase and is not transferable; please retain your original
proof of purchase for any warranty claims. This warranty is
valid only in the country where the cleaner is purchased.

The cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning to remove DRY dirt and dust from household
carpets, ooring and fabrics. This cleaner is not t to be
used as an industrial cleaner, and is not designed for the
collection of vitreous building material including particle
board, construction products and similar products such
as wood/bres, cement, llers, bre glass etc or excessive
or frequent sand. The infrequent pick-up of these
materials in these circumstances may be harmful to your
cleaner and may void the manufacturer’s warranty.

Accessories and consumables including dust bags and
lters, unless defective in manufacture, are not subject to
this warranty. In order to prolong the life of accessories and
consumables, regular care and maintenance is recommended.

When properly used and cared for, your cleaner
will render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instructions makes this warranty void.

In the event of service or advice being needed, please
contact Hoover Floorcare Asia Pacic Pty Ltd, Level 1,
Building 2 Brandon Business Park, 530 Springvale Road,
Glen Waverley Victoria 3150, or on 1300 360 845, Monday­Friday 9am-5pm EST. The decision to repair or replace the

Conditions of warranty

cleaner is at the sole discretion of Hoover Floorcare. If Hoover Floorcare
decide to repair or replace the cleaner, it will do so at its own cost.

Hoover Floorcare is unable to accept responsibility under this
warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts.
If any part is no longer available or manufactured, Hoover
Floorcare will replace it with a genuine functional replacement
part. This warranty does not apply to the cost of replacing any
parts of the product due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of
defective parts shall be borne by the claimant.

If proof of purchase cannot be provided at the time of
a warranty claim or service, any work carried out on
the cleaner is chargeable.

The repair or replacement of the cleaner under
this warranty does not extend the original period
of warranty.

The benets conferred by this warranty are
in addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other State
and Territory laws.

“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund
for a major failure and for compensation for
any other reasonably foreseeable loss or
damage. You are also entitled to have the
goods repaired or replaced if the goods fail
to be of acceptable quality and the failure
does not amount to a major failure.”

Call Hoover Floorcare

with any product queries

Australia 1300 360 845

New Zealand [phone]

To nd out more about our range,

visit: www.hoover.com.au

www.hoover.co.nz

email: sales@hooverfloorcare.com.au

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